我在霍夫曼庄园体验了超声波技师 Vita 的服务，感觉非常棒！

决定要孩子，更别提接受生育治疗了，这绝非易事。你会焦虑地猜测自己的身体到底出了什么问题，甚至自责等等，这些情绪会让人难以承受，尤其如果你过去有过类似的经历。霍夫曼庄园的团队深知你可能经历的种种感受，我遇到的每一位工作人员都展现出了专业的态度和真挚的鼓励。不要独自承受这一切，去做你需要做的检查，获取你本应早就知道的信息，这样你才能真正放手一搏。我的旅程尚未结束，但团队正在帮助我度过最艰难的阶段，这才是最重要的。一定要去FCI。我知道这并不容易，但你会得到你应得的支持。

FCI Hoffman 简直太棒了！我与 Burks 医生及其整个团队的合作体验都非常愉快。她的护士 Maddie 知识渊博，而且非常体贴，耐心解答了我提出的任何问题。每次清晨的预约，在 FCI 工作人员的帮助下都轻松愉快。不孕不育是一段艰难的时期，但 FCI Hoffman Estates 诊所和 Burks 医生的团队让这段日子变得轻松许多。

我去了霍夫曼庄园那家诊所。写这篇评论是因为我希望在花费时间和金钱之前就能知道这些信息。首先，诊所的建筑本身很旧，陈旧不堪，到处都是灰尘，地毯也很旧。我以前觉得这没什么大不了的，但根据多年的经验，这绝对是一个危险信号。走廊里的洗手间很脏，看起来像是上世纪80年代的产物。诊所本身倒是干净整洁，也比较新。我遇到的医生很有礼貌，但做事非常机械，而且对流程非常严格。她不灵活地处理疼痛，这让我很失望。我以前做过一次非常糟糕的子宫输卵管造影，非常痛苦。因此，我希望这次手术能麻醉。这并非什么新鲜事。但她拒绝了，并提出可以先试试看效果如何。在被说服之后，我回家仔细考虑了一下，觉得没有麻醉我是不会做的。我也得出了这样的结论：如果一家机构不把女性的疼痛放在首位，我不想继续接受他们的服务，也不想为此付费。如果女性表示在做子宫输卵管造影术（HSG）时感到疼痛，麻醉绝对应该是一个可行的选择。我又咨询了几家诊所，我打电话咨询的第一家就表示他们提供麻醉服务。所以我决定选择他们。我的新生育医生也说，他经常听到女性讲述HSG手术极其痛苦的经历，这也是他所在的诊所提供麻醉服务的原因。我还想指出伊利诺伊州生育中心的一切都让人感觉非常混乱。如果你预约了，他们会要求你打电话提醒护士。至于收费，就连收费专员似乎也无法提供准确的费用估算，你必须主动联系她，而不是她主动联系你。相比之下，我新去的这家诊所会安排预约，发送短信和电子邮件提醒，并提供线上问诊服务。他们还会通过短信和电子邮件告知费用以及付款链接。我之所以把这些写出来，是因为我真希望在浪费时间和金钱之前就知道这些。给另一家诊所打个电话，情况就完全不一样了。你完全没必要委屈自己，去一家不重视你的痛苦、管理混乱的地方。多打几个电话问问，肯定有更好的选择。还有一点需要说明，直到预约的时候我才知道。在霍夫曼庄园可以做一些小手术，但包括试管婴儿在内的后续治疗都需要去芝加哥。

Vita做事认真细致，待人友善亲切。

前台工作人员和超声波技术人员（尤其是 Vital）非常友好、专业，让您感到宾至如归。

这是一段艰难却又精彩的旅程。每次预约后，工作人员都让我感到安心，并解答了我所有的问题，他们真是个很棒的团队。我非常感谢他们，感谢他们帮助我和丈夫组建了家庭。几年后我肯定会再来，但现在我正尽情享受着孕期的美好。从整个过程的开始到结束，他们都会提供很多有用的信息。

这段经历令人感慨万千，也充满艰辛。然而，这里的姑娘们让一切变得轻松。我很荣幸能和Riddi一起完成我的实验室工作。她总是那么温柔体贴。今天，我有幸和Vita聊了聊。我对整个过程非常紧张。但她友善的声音让我平静下来。她向我解释了整个过程，让我振作起来！她就像一个能让你平静下来的声音。我非常感谢她们今天的预约。原本以为会很不舒服，但结果却非常棒，让我学到了很多知识。

Update: Northwestern Medical is by far more professional and competent. They did not give us the run around & they provided proper standard hormone supplements from the start. Once we branched out a consulted a few more places we found providing these supplements from the start is standard practice. Every other doctor questioned why our past physician at FCI would not provide this from start. With FCI it’s a game of how long they can string you along and milk you for more $. They act like they need more information while in the mean time you lose months or even years believing them. Update: I was sent a letter from FCI threatening me “harassment and cyberbullying and will be responded to accordingly” for posting my experience. I have the data and evidence to show their lack of engagement & urgency. Evidence that our not accepting their standard paper pushing experience and challenges actually worked. Hopefully FCI has taken this personally like all of their clients do?? It took them a fraction of the time to threaten me with a personal letter than it took to get our first IUI treatment. Their only urgency is $. Original post below with names removed to not hurt the professionals’ feelings/egos: This team was horrible. They did not show any type of urgency for any part of the process. We had to push every inch of the way in order to get any progress. I provided an initial specimen sample. They processed the sample in 4 days but did not give feedback until i called 2 weeks later and prompted them to provide. We were approved for insurance and they said it would take 2 weeks to process. We pushed them to process immediately due to our timing (if not we would miss another month). They refused to push through the documentation until we stayed on the phone with them for 6 hours over 2 days. We had to force the FCI team to hand walk the documents to our insurance company because they would not show urgency. The FCI team was not happy that we did not take no for an answer. But we did get approval. We proved it was possible and did not take 2 weeks. It took initiative that this staff does not carry. Instead of stepping up and doing their job they dropped us as a client. Because we demanded to be treated with the urgency that every single couple in our situation has. We were unsuccessful in our 1 attempt at IUI to get pregnant when they dropped us as a client. Even thou the head Dr. gave a high level of success. The FCI staff has zero compassion for the stress and pressure we patients endure. They dropped us because we demanded them to perform. The arrogancy at which their entire staff operated was unbelievable. We were not disrespectful to the staff. We just demanded the service your team promised. We demanded to be shown the urgency that all clients in our position have. You dropped us because we proved you can do better, but refuse to. Your team was challenged to perform. We proved paper work can get processed when urgency is shown. We are trying our best to make sure we understand completely each step and do each and every process per your professional recommendation. I can echo some of the other comments by your previous patients. Your nurses are not clear in directions. So we pushed to clarity. Does this makes us a disrespectful client? We did not use profanity we used common sense. Just because we challenged the status quo your team dropped us.

Very disorganized system. Expect to wait for an hour after your actual appointment.

The Hoffman Estates location makes me feel like I am welcomed as soon as I enter through the doors. The receptionists greet me with a friendly smile. The ultrasound technician Vita is professional and puts me at ease during my appointments. She makes me feel comfortable and answers my questions thoroughly. During one of my appointments, I was having a difficult day and she was there to listen to me and comfort me. Thank you to all the staff for helping me through my journey at FCI.

今天在霍夫曼庄园诊所的体验很棒。去做了超声波检查和血液检查，超声波技师Vita和采血师Riddhi都非常友好专业。Vita让我在原本可能非常尴尬的情况下感觉非常安心！希望我以后的预约都能如此顺利！

我这辈子只遇到过三个人能立即帮我抽血，而且没有任何疼痛，Riddhi 就是其中之一。她性格非常和蔼可亲，让人感到安心。如果我需要在这个诊所做血液检查，她会很乐意帮我做，这让我很开心。

FCI 霍夫曼庄园的 Vita 竭尽全力，让我在初次入住时感到舒适自在，倍感温馨。在开启这段旅程之际，她热情的陪伴和帮助让我感激不尽。

Vita 和 Nora 绝对是我的宝贝。我的试管婴儿之旅始于 2022 年初，即使到今天早上最近的一次预约，Nora 都会面带微笑地迎接你，让你在知道你的名字时感到无比舒适，并且真心感受到她正在为你的成功加油。在我的整个试管婴儿旅程中，Vita 一直是我的超声波技师之一，她记得你，并以友善和同情的态度迎接你。她会解释正在发生的事情，而且她的工作非常出色。在我的整个试管婴儿旅程中，这两位对我的影响最大（还有 Rodgers 医生——她是我认识的最好的医生），这也是我热爱 FCI 大家庭的原因之一。

I appreciate how responsive and kind the Hoffman receptionists are. My doctor is not out of this location but this location is the closest to my house so I do all of my lab work/ultrasounds here and the team here is on-time and efficient and it has been much appreciated since no one really "wants" to be at a fertility clinic so it makes it the best experience it can possibly be! Vita has been a wonderful ultrasonographer over the last couple of years I’ve been at the clinic and always takes time to explain to me what she’s seeing on the screen, answer any questions I have, and is so friendly.

说到护理团队，我总感觉得到了很好的照顾。Vita 做超声波检查，Ridhi 做血液检查，对于我这种不幸的处境来说，这真是最好的一天。他们用同情和关怀对待我，并且了解我。由于他们护理之外的原因，我即将转到另一家诊所，但我离开之前，必须感谢他们在这充满挑战的一年里给予我的帮助。

这家医院很专业。工作人员很友好，让你对自己的情况感到满意！Nora 总是最棒的！总是热情欢迎你！Riddhi 抽血的时候很专业，几乎感觉不到针头！超声波技术很棒，知识渊博！是的。我强烈推荐！

这是我们第一次来这个地方，超声波技术人员 Vita 非常友好和热情！

Vita（超声波）和 Lily（护士）绝对是最好的！！！

Vita 是最棒的超声波技师！她冷静、富有同情心，总是保持着积极的态度。这些预约有时会让人压力很大，但每次去看她，我都感觉轻松多了。她总是支持我，我对她赞不绝口！

没有组织，我将在其他地方提供服务

在我们的生育之旅中与伊利诺伊州霍夫曼庄园生育中心的合作真是太棒了。前台工作人员很友好并且真正了解您。每次您进来时，他们都会让您感觉像家人一样。 Riddhi 是我见过的最令人惊叹的抽血医生。抽血后我从来没有瘀伤，而且几乎无痛。 Lisa R. 每次我的超声波检查都表现出色。她解释了她所看到的一切，这有助于安抚我的紧张情绪。我在旅途中学到了很多东西！ 虽然与不孕不育的斗争充满压力，但 FCI 霍夫曼庄园的每个同事都非常关心让我们感到平静和受欢迎。我们永远感谢他们对我们家庭成长的帮助！

伯克斯博士和她的团队非常出色。与他们的沟通顺畅高效，他们确保我们在整个过程中充分了解情况。他们令人安慰、友善、耐心并且非常支持。我们非常感谢伯克斯博士和她的团队帮助我们建立了我们一直梦想的家庭。他们的同情心和关怀在每一步中都显而易见。我们对他们感激不尽。

我仍在寻求治疗并希望能得到积极的结果，但我想对凯莉护士和超声技术员维塔表示大力赞扬，因为他们非常善解人意、友善、耐心和温柔。他们真是太棒了。

和这家公司打交道简直是噩梦。我打了 10 次电话，想在 6 周后拿到我的测试结果，但他们说 3 周后就能拿到。没有人查看语音信箱或回电，所以别费心留言了。此外，他们制定了一项新政策，你唯一能拿到结果的方式是护士给你打电话，但他们没有告诉我这个过程，也没有联系我安排，直到我打了 10 多次电话。我给 1 星的唯一原因是员工很友好，但不幸的是，似乎没有人真正知道管理方面发生了什么。不会再来，也不推荐这家公司。