*CAUTION: UNETHICAL & DECEPTIVE BILLING – PLEASE READ* A month prior to starting any treatment, I had a consultation with a financial counselor at MLF who verified my insurance benefits, and I signed a financial agreement for $3,295 for the upcoming IVF cycle (excluding medication, labs, and co-pays). More than a month after signing the agreement and providing payment (MLF requires full payment before an IVF cycle), and less than 24 hours before my egg retrieval, I received a call from a financial coordinator threatening that I had to pay an additional $4,905 or my egg retrieval for the following morning would be cancelled. This was after I completed all ultrasounds, follow up appointments, labs, and IVF injections. I had also already taken the trigger shot the day before (eggs have to be retrieved 36 hours after the trigger shot), so I had no choice but to pay—the eggs HAD to be retrieved 23 hours after the phone call. It is important to note that the original financial agreement that was signed a month earlier was deleted from my patient portal before the shady phone call to hide evidence of the original financial agreement. Likewise, the messages sent by the financial team were consistently abrasive and dismissive, and MLF never accepted accountability for the egregious financial discrepancy. I did not receive an itemized list of charges prior to the demand for $4,905. After multiple requests and ignored messages, I finally received a list of charges 12 days after my egg retrieval. There are several unspecified charges ranging from $750-$5,587.50 listed on dates when I only went in for routine follow-up appointments. Only 6 hours after my procedure, the embryologist coldly informed me via a patient portal message that I had 21 eggs retrieved, but they only froze 4 eggs. In turn, 81% of my eggs were disposed of after the retrieval. Those 4 eggs offer a nearly nonexistent chance of future fertility. I was still forced to pay exorbitant storage fees for those 4 eggs that will likely not survive after they are thawed. My experience at MLF will not preserve my fertility, but it did rob me of more than $8,200.

每个人总是让我感觉很舒服！

第一次访问 Main Line Fertility 真是太棒了。每个人都非常友善，我们收到了很多有用的信息。喜欢大堂里贴满积极/励志便签的墙。