我怀疑所有好评都是假的！！！我打电话给这家诊所，说明了我的需求，问他们能不能帮忙。前台说会问问医生再回电话，结果杳无音信。现在他们居然发邮件说我欠他们100美元😡我打电话问他们为什么要收费，根本没人接，这家诊所太假了，太不专业了，根本不值得浪费时间和金钱！！

旧金山湾区生殖科学中心（RSC）使用其内部捐卵者孕育了我。十几岁时，我出现了严重的健康问题，我亲爱的妈妈打电话给RSC，询问家族病史中是否有类似的问题。RSC拒绝提供帮助，声称他们不会保存那么久的记录（不幸的是，在美国，捐卵诊所的记录保存期限最长也只有八年）。结果发现，我的一些健康问题确实有家族病史（捐卵时我们并不知道这些病史，所以父母收到的记录里没有——请记住，你拿到的记录只是一个年轻健康个体的快照，而这个个体的健康状况会发生变化，而且这种情况经常发生），但我却没能从RSC那里得知这一点——他们没有采取任何措施来帮助我们，也没有从捐卵者那里获取任何更新的信息。这危及了我的生命，而他们却毫不在乎。 这种情况也可能发生在你的家庭！请不要使用匿名捐卵者，保护你的孩子，让他们能够获得准确且最新的医疗信息。大多数诊所不会主动提供健康更新信息，即使捐精者主动联系他们寻求帮助。 在美国，诊所无需核实捐精者提供的医疗信息，也无需保存记录，因此您必须自行为您的家庭做好这项工作：选择一位公开身份（理想情况下是出生时就公开身份）的捐精者，或者选择一位与您签订法律合同的已知捐精者。这样，即使您的孩子生病，而RSC拒绝提供帮助，您也能确保孩子健康地活下去。他们的医生医术精湛，至少就我家人的经验而言是如此，所以如果您只是选择他们进行非捐精试管婴儿、卵胞浆内单精子注射或宫腔内人工授精，他们可能很不错。但他们在伦理和对待捐精受孕的态度却不尽如人意。您的捐精受孕的孩子长大成人后，理应获得自己的基因信息。

We feel incredibly fortunate to have had Dr. Harris guide us through our IVF journey. What began as a daunting and nerve-wracking process quickly became manageable and reassuring once we met him. From the very start, he ensured we were fully informed and supported at every step. After each appointment and test, he took the time to explain everything with kindness, patience, and genuine understanding. His friendly nature made every session feel lighter and far less stressful. He even called after each visit to discuss results and outline the next steps, which meant a great deal to us. Thanks to his expertise, we experienced excellent outcomes during the process as well as throughout my first trimester. He consistently recommended what was truly best and most convenient for us. With Dr. Harris as our doctor, we felt confident, supported, and fully informed throughout the entire process. We were also very lucky to have Lauren as our patient care advocate who managed all communication and coordination till we graduated. Throughout the entire process, Lauren ensured everything was timely, clear, and seamless. From the treatment calendar and tests to ultrasounds and prescriptions, she kept us fully informed every step of the way. She reached out both by phone and message, always making sure my questions were answered. Her empathy, patience, and warmth were truly reassuring. Lauren was consistently supportive, cheerful, and prompt, especially during the treatment cycles when timing is so critical. She delivered every piece of advice with clarity and kindness. Our experience at RSC has been nothing short of exceptional. We feel incredibly fortunate to have had such a dedicated team supporting us throughout this journey. Their unwavering commitment to helping patients achieve their family-planning goals with genuine care, compassion, and warmth, played a major role in our positive outcome. IVF can be a stressful process that requires patience, but the RSC team truly understands this. They made every step feel manageable and supported, ensuring the journey was as seamless as possible. The staff consistently ensured we had all the information we needed. Communication was smooth and thorough, whether it was about medical guidance, prescriptions, insurance, financial matters, or anything else related to our care. Every team member is clearly an expert in their role, and their professionalism shines through. Thanks to the RSC team, our family-planning dream has come true. We are deeply grateful.

A big shout-out to Dr. Lee and our case manager, Ella. We are beyond grateful for their constant support. Without them, we cannot imagine the joy of holding our son in our arms today. They gave us hope and strength throughout the journey and made this Christmas truly unforgettable for our family. We would definitely recommend RSC to any friends who met the same situation!

经过两年的不孕不育，我终于可以宣布：我怀孕啦！！！！💙🎉✨ 我无比感激我的医疗团队（Wachs 医生和 Salina），他们陪伴我走过了艰难的试管婴儿之旅，让我保持乐观和坚定的信念。Wachs 医生医术精湛，她耐心倾听我的每一个问题，充满同情心地解答，并帮助我缓解了治疗过程中的恐惧。 Salina 也确保我了解治疗的每一步进展，她沟通清晰、亲切且及时。我真切地感受到她们为我付出了远超预期的努力，虽然我会想念和她们一起工作的日子，但我真的非常非常感激最终的结果。 男宝宝将于 2026 年 6 月降生🥹🤍

这篇评论针对的是洛斯加托斯和圣拉蒙两家诊所。RSC 的体验简直糟糕透顶。如果您正在备孕，我绝对不会推荐他们，因为他们根本不理睬客户。 我们和代孕妈妈匹配成功后，提交了她的医疗记录。至今已经超过七周（而且还在等待），他们仍然没有审核我们的记录。尽管我们每周都联系他们，但至今杳无音信。我们甚至有可能失去代孕妈妈，而这竟然是整个流程的瓶颈，沟通如此糟糕，简直荒谬至极。 如果您正在经历或即将开始不孕不育的治疗，请务必选择其他机构。请认真对待其他差评，它们都是真实的！

一、信息误导和缺乏持续性护理 我选择了据称是RSC最受欢迎的医生Malinda Lee博士，并等待了两个多月才预约到她的初诊。 信息披露不充分：在我的促排卵期间，Lee博士不在诊所。直到促排卵第五天后我自己才发现这一关键的缺席情况，而我对此毫不知情。 沟通不畅：个案经理试图隐瞒Lee博士的缺席，我认为这是不诚实的，也是对信任的严重背叛。 不称职的代诊医生：我被安排给Harris博士，但我从未见过他。他之后的电话咨询非常简短，每次只有1-2分钟。 二、结果和治疗失败 这个周期的结果非常糟糕，甚至比我在Spring的上一个周期还要差。主要的临床问题是卵泡生长严重不均匀。 三、临床和沟通失误总结 以下错误直接导致了不良的治疗周期结果： 个案经理疏忽（Shannon Johnson）：我未获得关于避孕药的充分指导。我误服了最后一排的安慰剂糖丸，导致卵巢抑制失败。这直接导致促排卵开始时卵泡大小极不均匀。 监测方案不当：在监测的最后几天，我最初被安排每天进行超声检查。Harris 医生出人意料地将监测间隔延长至两天。这种延迟造成了不利影响，因为到最后一次扫描时，卵泡已经过大。频繁的每日监测是必要的，并且可以降低风险。 卵泡测量不一致：超声测量结果明显缺乏一致性。具体而言，记录显示，某些卵泡在后期测量的体积小于前几天的测量值。 IV.后续报复 在我表达了这些担忧和投诉后，RSC未经我同意单方面终止了我的患者关系。

我在圣马特奥诊所与里德医生合作，整个过程非常顺利。诊所的流程和预约安排都非常高效，每次就诊都非常准时。在我们搬家后，他们也灵活地安排了转诊事宜。患者关怀专员们知识渊博，会耐心解答您的所有疑问！里德医生全程参与了我们的治疗方案制定，并提供了许多有益的建议。强烈推荐他们所有的诊所。

我非常感谢哈里斯医生和他的助手劳伦，他们给予了我无微不至的关怀。从一开始，他们就将专业知识与真诚的关爱相结合，引导我走过生育之旅的每一步。 在整个过程中，我始终感到有人倾听、鼓励和关怀。我所做的就是遵循他们的指导并信任他们的专业知识——现在，在我的第一个试管婴儿周期中，我成功怀孕了。多亏了他们的高超技艺和善意，曾经看似不可能的事情变成了可能。 我通常不写谷歌评论，但我由衷地感谢这个团队，并想鼓励所有和我一样经历同样旅程的人。这绝对值得。

15分钟的预约，因为疏忽，变成了一个多小时 我预约的是凌晨，本来以为一切会很顺利，结果却非常令人沮丧。抽完血后，医生告诉我没有房间可以做超声波检查，所以我被要求在外面等。结果我等了一个多小时——说实话，感觉他们把我忘了。 我去前台问，前台只是例行公事地回复说“我们忙不过来了”，根本没人去查看预约时间。我又去了两次，前台才终于说会通知医生。直到这时，超声波医生才叫我进去。 一个本来应该15分钟就能完成的简单预约，结果却拖了一个多小时。我当时非常饿（预约前没吃早餐，因为我以为很快就做完了），一整天都被耽误了。这种混乱和缺乏沟通的情况真的让人感觉很不专业，尤其是对于一家医疗诊所来说。

I want to sincerely thank Dr. Lee and the RSC team for helping me achieve my family goal, i.e., to have a baby. This goal was achieved with only one stimulation cycle and one embryo transfer, which is truly beyond my expectations since I am over 42 and had only a few follicles. Dr. Lee is excellent, RSC's IVF lab is fantastic, the management system is efficient, and the entire process went smoothly. In addition, my company provides infertility benefits, and RSC is within my insurance network, with very favorable contract pricing.

这篇评论是写给诊所内部工作人员的，而不是前台工作人员的。我和丈夫走进诊所，准备和医生问诊。当我们走出诊室，走到走廊时，我转过头，看到所有的工作人员都聚在一起闲聊。他们一注意到我们走出去，就突然改变了行为。这让我从第一次就诊就感到很不舒服。我们决定不再和他们合作了。 非常不专业的医疗行为。

虽然医生本身很优秀，提供的医疗服务也很优质，但这家诊所的财务和账单方面简直就是一场噩梦。他们经常收费过高，不向你的保险公司提交理赔，甚至拒绝处理事先授权——即使是你明确要求的。他们不但不提供帮助，反而让你和你的保险公司来回奔波，不承担任何责任，也几乎不提供任何支持。这让人非常沮丧，感觉混乱不堪、漫不经心。

噩梦。糟糕的经历——不会推荐给任何人。 他们根本不关心你或你的计划生育目标，只想着招揽一大堆病人，收取巨额费用，却没有任何效果。 沟通糟糕透顶——他们没有很好地解释流程，没有妥善回应你的疑问或担忧——他们在预约和手术时催促你……这一切都让人感觉受到了侮辱，毫无人性。 他们依赖糟糕的技术、在线模块，整个宫腔内人工授精/输卵管通气（iui/ifv）流程本身就已经让人压力很大……而RSC（常规输卵管通气）的一切都让情况雪上加霜。简直没什么好说的。 账单又是另一个噩梦——他们应该有一个账单团队，但他们并没有很好地协调账单与保险公司——他们既不乐于助人，也完全是个笑话。 如果你正在经历不孕不育的旅程，那就去其他诊所吧——千万不要来这里。你会被当成人一样对待，被催促着完成预约，整个过程都感到困惑和沮丧。 👎🏽👎🏽👎🏽👎🏽 看看其他差评，认真对待。你会在这里浪费很多时间和金钱，而且会恨不得拔掉头发。

I had the pleasure of working with Dr. Harris and Sharon throughout my IVF journey, and I couldn’t be more grateful for their care and support. I came into the process knowing very little and feeling overwhelmed, but from day one, Dr. Harris took the time—over an hour—to thoroughly explain all of our options, patiently answer our questions, and help us understand what steps we could take next. That first meeting gave me a sense of clarity and confidence I truly needed. The IVF process itself can be stressful, with so many medications and detailed instructions to follow. Sharon was absolutely incredible—she always followed up with a call and sent clear, personalized instructions based on our discussions. She was consistently there for me, offering guidance, encouragement, and compassion every step of the way. What really stood out to me was how I was never treated like just another patient. From the very beginning, the entire team made me feel welcomed, cared for, and supported. Thanks to their expertise and kindness, we were able to conceive after two attempts—and now we’ve joyfully graduated from the clinic! I’m so thankful for everyone at the office, and especially for Dr. Harris and Sharon. They made a challenging process so much more manageable and meaningful.

迈克尔·霍默博士绝对令人高兴。他是这项工作的最佳人选。我与霍默博士进行了初步咨询，他以绝对的同理心回答了我所有的问题，真正消除了我们所有的担忧。

生育治疗的旅程是一段艰难的旅程。但 RSC Los Gatos 使其成为一个非常顺利且易于管理的过程。从一开始他们解释了各种选择（他们从不咄咄逼人）一直到胚胎移植的最后阶段，他们确保了他们的服务始终如一的高质量，并且我没有遭受任何超出我绝对必须承受的痛苦。由于我的年龄，而且我们无论如何都希望冷冻胚胎，我决定进行体外受精。克里斯蒂娜带领我完成了整个过程，并帮助我克服了注册时的任何犹豫或恐惧。她和其他护士在做超声波检查时也非常温柔。沃克斯耐心地回答了我在注册之前提出的所有问题。她确保我每次会议都感到非常舒服。在冷冻之前，我对胚胎进行了一次取卵和 PGTA。随后进行息肉切除和 ERA 活检。接下来是胚胎移植。通过他们提供的优秀培训材料以及我的提供者将药物送货上门，注射变得易于管理。 Wachs 博士确实非常有天赋，他为我监督了整个 IVF 过程，包括 ERA 活检、息肉切除和胚胎移植程序。劳拉·艾斯曼 (Laura Eisman) 医生成功为我进行了取卵手术，我康复顺利，没有出现任何并发症。麻醉师对每一个手术也都非常擅长。 Judi Mecchella 是我的案件经理，她在整个过程中为我提供支持。这是一支梦之队，我对 RSC 感到非常满意。我很高兴能够找到他们。我现在有一个8个月大的孩子，她真是太幸运了！

RSC 洛斯加托斯办事处设施一流，拥有一支热情、专业、热情的团队。 李博士和她的团队确实非常出色——在我的整个旅程中充满关怀、知识渊博并且给予我难以置信的支持。从最初的咨询到治疗的每一步，李医生都提供了专家指导，确保我感到知情和舒适。她的同情心和奉献精神对我的经历产生了重大影响，我找不到比她更好的医生了。 当李医生不在办公室时，我有幸得到哈里斯医生和霍默医生的照顾。两人都非常专业、耐心、细心。他们花时间倾听我所有的担忧，彻底回答我的问题，并确保我在李医生不在期间感到放心并得到很好的照顾。他们的专业知识和友善进一步增强了我对 RSC 的信心。 我在抽血和超声检查方面都获得了极好的体验。尤其是朱迪（Judi）非常出色——她非常温柔且注重细节。 对于那些在湾区寻求 IVF 护理的人来说，RSC 确实是一个梦想成真的地方。我强烈推荐给这次旅程中的任何人！

生殖健康科学和整个洛斯加托斯/圣拉蒙团队都非常棒。我的病例经理/护理团队对细节的关注令人惊讶。我会在约会中如此随意地说一些事情，不指望任何人会注意到，到下一次，这个细节被记住/解决/跟进，我被震撼了。作为一名提供者，我对所有参与我们护理的人印象深刻。从前台，到抽血医生、MA、超声检查师、注册护士/病例经理、哈里斯博士，再到圣拉蒙的手术团队（包括麻醉师和医生），我总是感到被倾听、被认可和被关心。我们不能说更多的好话。不孕不育是一个如此可怕的旅程，但这个团队确保我们对我们所做的每一个选择都感到舒服，并使这一章变得更加容易。如果您对计划生育之旅的后续步骤感到困惑，请致电生殖健康科学。你不会后悔的。

非常出色的医生和护理协调人员。他们总是可以回答我的所有问题。设施也不错干净！ 缺点：必须开车去圣拉蒙办理手续和计费部门。收据没有逐项列出。我会质疑指控，他们两次告诉我不要理睬。这让我重新猜测我收到的每张账单。

医生一直用一个直接转到语音信箱的号码给我打电话，没有任何预兆。我多次回拨诊所电话，他们却无法转接给医生，这让我百思不得其解。尤其是初诊咨询，他们竟然安排我三周后再预约，我可不去！我对这种缺乏选择和关怀的就诊方式感到非常失望，特别是初诊咨询，没有Zoom视频会议，没有转接电话……什么都没有。这家诊所仿佛还停留在19世纪。我以后绝不会再来这里就诊，再次强调，我对他们缺乏选择和关怀感到非常失望。

我怀疑所有好评都是假的！！！我打电话给这家诊所，说明了我的需求，问他们能不能帮忙。前台说会问问医生再回电话，结果杳无音信。现在他们居然发邮件说我欠他们100美元😡我打电话问他们为什么要收费，根本没人接，这家诊所太假了，太不专业了，根本不值得浪费时间和金钱！！

旧金山湾区生殖科学中心（RSC）使用其内部捐卵者孕育了我。十几岁时，我出现了严重的健康问题，我亲爱的妈妈打电话给RSC，询问家族病史中是否有类似的问题。RSC拒绝提供帮助，声称他们不会保存那么久的记录（不幸的是，在美国，捐卵诊所的记录保存期限最长也只有八年）。结果发现，我的一些健康问题确实有家族病史（捐卵时我们并不知道这些病史，所以父母收到的记录里没有——请记住，你拿到的记录只是一个年轻健康个体的快照，而这个个体的健康状况会发生变化，而且这种情况经常发生），但我却没能从RSC那里得知这一点——他们没有采取任何措施来帮助我们，也没有从捐卵者那里获取任何更新的信息。这危及了我的生命，而他们却毫不在乎。 这种情况也可能发生在你的家庭！请不要使用匿名捐卵者，保护你的孩子，让他们能够获得准确且最新的医疗信息。大多数诊所不会主动提供健康更新信息，即使捐精者主动联系他们寻求帮助。 在美国，诊所无需核实捐精者提供的医疗信息，也无需保存记录，因此您必须自行为您的家庭做好这项工作：选择一位公开身份（理想情况下是出生时就公开身份）的捐精者，或者选择一位与您签订法律合同的已知捐精者。这样，即使您的孩子生病，而RSC拒绝提供帮助，您也能确保孩子健康地活下去。他们的医生医术精湛，至少就我家人的经验而言是如此，所以如果您只是选择他们进行非捐精试管婴儿、卵胞浆内单精子注射或宫腔内人工授精，他们可能很不错。但他们在伦理和对待捐精受孕的态度却不尽如人意。您的捐精受孕的孩子长大成人后，理应获得自己的基因信息。

A big shout-out to Dr. Lee and our case manager, Ella. We are beyond grateful for their constant support. Without them, we cannot imagine the joy of holding our son in our arms today. They gave us hope and strength throughout the journey and made this Christmas truly unforgettable for our family. We would definitely recommend RSC to any friends who met the same situation!

We feel incredibly fortunate to have had Dr. Harris guide us through our IVF journey. What began as a daunting and nerve-wracking process quickly became manageable and reassuring once we met him. From the very start, he ensured we were fully informed and supported at every step. After each appointment and test, he took the time to explain everything with kindness, patience, and genuine understanding. His friendly nature made every session feel lighter and far less stressful. He even called after each visit to discuss results and outline the next steps, which meant a great deal to us. Thanks to his expertise, we experienced excellent outcomes during the process as well as throughout my first trimester. He consistently recommended what was truly best and most convenient for us. With Dr. Harris as our doctor, we felt confident, supported, and fully informed throughout the entire process. We were also very lucky to have Lauren as our patient care advocate who managed all communication and coordination till we graduated. Throughout the entire process, Lauren ensured everything was timely, clear, and seamless. From the treatment calendar and tests to ultrasounds and prescriptions, she kept us fully informed every step of the way. She reached out both by phone and message, always making sure my questions were answered. Her empathy, patience, and warmth were truly reassuring. Lauren was consistently supportive, cheerful, and prompt, especially during the treatment cycles when timing is so critical. She delivered every piece of advice with clarity and kindness. Our experience at RSC has been nothing short of exceptional. We feel incredibly fortunate to have had such a dedicated team supporting us throughout this journey. Their unwavering commitment to helping patients achieve their family-planning goals with genuine care, compassion, and warmth, played a major role in our positive outcome. IVF can be a stressful process that requires patience, but the RSC team truly understands this. They made every step feel manageable and supported, ensuring the journey was as seamless as possible. The staff consistently ensured we had all the information we needed. Communication was smooth and thorough, whether it was about medical guidance, prescriptions, insurance, financial matters, or anything else related to our care. Every team member is clearly an expert in their role, and their professionalism shines through. Thanks to the RSC team, our family-planning dream has come true. We are deeply grateful.