Aspire Houston Fertility Institute - 7900 فینن اسٹریٹ، نمبر 2700، ریاستہائے متحدہ

I love the Aspire staff and Dr. Kriesman at 7900 Fannin. I would highly recommend them to anyone going through a fertility journey.

They made our dream of having a baby come true! After 10 long years of loss and heartache, we now have a beautiful baby boy. The team is amazing! We are so grateful to Dr. Steward and all the staff who helped us along the way. Everyone was professional and a pleasure to work with. We have nothing but wonderful things to say about them and our experience with Aspire!

Extremely irresponsible toward Black women! Dr. Glant caused me to develop pulmonary embolisms. My estrogen level was 10000, and he increased my stimulation medication because my ovarian response did not meet expectations. My anti-Müllerian hormone (AMH) level was 21, and every medication was at the full dose. My estrogen reached 22000, and I developed multiple pulmonary embolisms, one near my heart and another with a partial pneumothorax. Before my condition became that severe, I told the nurse that I felt terrible and could not even walk. She told me that the worse I felt, the better things were going. I had 78 eggs and 23 embryos. Although my former husband signed documents stating that the embryos would belong to me if we separated, they prevented me from having an embryo transfer simply because he was white. My name at the time was Akira Burke. If you are Black, do not go here. They do not listen to you.

Dr. Clapp explained everything very clearly and patiently answered all my questions. I felt reassured and would recommend her to everyone.

I am a transgender man freezing eggs and embryos before gender-affirming surgery. For many reasons, including severe gender dysphoria and the financial burden, this process has been extremely difficult. Dr. Kriseman and her team showed extraordinary kindness, respect, and consideration throughout. They fully understood my circumstances and made a difficult experience feel safe and supportive. If you are a transgender man seeking fertility preservation, I highly recommend Dr. Kriseman and her team. They were responsive, compassionate, and fully affirming. I am deeply grateful for their care and for the future possibility of having a genetically related child. Thank you to Dr. Kriseman and her team for treating me with dignity and respect.

Dr. Kriseman and her team are wonderful. They are highly professional, support you throughout, and answer every question. Our treatment went very smoothly. Dr. Kriseman is the best doctor I have met, and I am extremely grateful.

Dr. Kriseman and the entire staff were wonderfully helpful, kind, considerate, and highly communicative. I recommend them whenever possible. They consider every factor when planning, never pressure you into anything, offer options, and are always honest—very important to me. 🖤

Infertility has been one of the most painful and private journeys I have experienced, making it difficult to post any public review. Having gone through it, however, I feel that people in my situation should know that I would give Dr. Kriseman countless stars if I could. As a 44-year-old woman much older than my partner, I carried the burden that my dream of having a child might never happen. The heartbreak of being unable to conceive naturally—something that seems effortless for others—can feel isolating and overwhelming. I knew my chances of a successful egg retrieval were low, but my partner and I did not want to give up without trying every option. After extensive research, I found Dr. Kriseman, widely regarded as one of Houston's best fertility specialists. She was outstanding in every way at our first appointment. She was honest, thorough, and kind. She did not sugarcoat our situation but told us the truth with extraordinary empathy and compassion. She explained fertility treatment, the complex science behind in vitro fertilization (IVF), and our individual chances of success in clear, understandable language. Dr. Kriseman treated us as people, not merely as data. She took time to listen and truly understand our goals and concerns, making us feel valued and heard. Our first consultation lasted more than two hours. She reviewed our medical histories in detail, answered every question, personally performed my first ultrasound, explained what she saw, and guided us through the next steps clearly and reassuringly. She immediately ordered bloodwork and began the necessary evaluation—no wasted time or vague answers, just compassionate action. She also offered resources and outlined other possible paths to parenthood with the same honesty and support, never pressuring and always encouraging us. In a process that can often feel cold and impersonal, Dr. Kriseman brought warmth, humanity, and unwavering professionalism. Fertility treatment is a roller coaster emotionally, physically, and financially. With Dr. Kriseman, my partner and I felt guided by a steady hand. To anyone going through this painful journey, I can say with confidence that you will receive excellent care from her. I am so glad we found her.

Dr. Clapp!!! She is so gentle and kind! We love her!!! She told us she could get us pregnant on the first try, and she did! We believed in her, and she believed in us!!!

I want to share my experience at Aspire HFI at The Woman's Place on Fannin. Overall, I strongly recommend them. Although I encountered some negatives, the excellent medical team made the journey worthwhile. Dr. Clapp is a true gem. From the first day we met her, she was an absolute sweetheart. She is very patient, takes time to explain everything in detail, and ensures you feel informed and supported. Although I interacted mainly with the nursing staff during visits, Dr. Clapp was always there at the critical moments when I needed her most. I truly appreciate her care and dedication throughout my journey. Amy is a source of comfort. She is simply the best. Going through IVF, including injections, the emotional burden, and endless trips to the clinic, is exhausting. But every time I saw Amy, it felt like a warm hug. Even without knowing it, she always seemed to hug me on days when I could barely hold myself together. Her kindness and support meant the world to me. Alyssa is very patient and understanding. She is lovely and always takes time to listen. Whenever I had questions, and there were many, she never rushed me off the phone. She allowed me to get everything off my chest, which I greatly appreciated. I know I can be persistent, but she always handled my concerns with patience and grace. Leslie is a quiet expert. Do not overlook her. She may be quiet, but she is very knowledgeable. If you struggle with injections, ask her for advice. She has many excellent tips to make the process smoother. She is also kind and attentive during examinations. And Ms. Shirley is such a kind and gentle person. She always handled my blood draws, and I am extremely grateful for her care. She never poked around, always used the same approach, and made the experience as easy as possible. She is also very kind and humble, and our conversations made visits more enjoyable. The only downside was dealing with the front desk receptionist. Unfortunately, she was often unprofessional, rarely greeted patients, and became even more dismissive when discussing payments or financial obligations. Since most Aspire patients already face emotionally difficult circumstances, a warm and empathetic front desk experience would make an enormous difference. I sincerely hope she receives customer-service training or Aspire finds another front desk assistant. That said, do not let the receptionist stop you from visiting Aspire. Once past the front desk, the medical team is outstanding, and that is what truly matters. Say a prayer before going in, then move forward. I am deeply grateful to everyone who played a role in my journey. I wish everyone on this path the very best. Aspire HFI will support you greatly.

HFI receptionists do not care about patients. They hang up on you. You are only a number to them.

Very understanding and extremely helpful.

Dr. Maya Kriseman and the entire Aspire team are wonderful! After my husband and I learned that we both carry a genetic disorder, Dr. Kriseman assisted us with an IVF cycle, genetic testing, and frozen embryo transfer. I had an excellent experience and recommend Aspire and Dr. Kriseman to anyone interested in IVF.

Communication is poor and often condescending. They guide you into a process that encourages you not to think and simply proceed, resulting in enormous bills. One major example is genetic testing. In an alarmist meeting, we were told to do everything, including genetic testing, as soon as possible. We later learned that genetic testing may be covered by insurance with a referral from a primary care provider, such as a gynecologist or urologist. Had we not checked first, we would have tested through Aspire and ended up writing them a huge check for an expense insurance would not cover.

Apparently, wait times depend on the type of treatment you are receiving. That makes no sense! If my appointment is at 3 p.m., I should be seen at or near that time, not almost 1 hour later. Unfortunately, every other patient who had just arrived was seen first. Please manage this better.

Initially, the team responded quickly when arranging diagnostic tests, but responsiveness steadily worsened. I had a terrible ultrasound experience caused by poor communication among me, my doctor, and the nurse. When I declined a blood test I did not need, the nurse responded completely unprofessionally. I called my care coordinator with feedback, but my call was never returned. The ultrasound experience was so bad that I immediately sought another clinic.

They will not provide an itemized bill. They require third-party testing at outrageous prices and do not bill insurance. Treatment may leave you with only disappointment and enormous bills. Do not listen to them or undergo unnecessary tests.

So far, this has not been a good experience. When I asked whether I needed to fill out a form, the receptionist at the TMC location just stared blankly at me. The attitude is real every time I come here. I know her job requires repeating the same things over and over, but why does she need to be rude? I watched her greet other people with the same demeanor. Simply rude and unwelcoming. Communication at this location is difficult.

Maya was very kind, thorough, and patient with all my questions. The receptionists at the front and in the back were friendly and attentive to all my needs. I recommend this experience to anyone eager to learn more about fertility and building a family.

Good place and good doctors.