Dr. John Csokmay, Vereinigte Staaten
5.0
Beratungen 27
Reproduktionsmedizin
Vorstellung des Arztes
Dr. John Csokmay, Vereinigte Staaten
John M. Csokmay, M.D., ist in Geburtshilfe und Gynäkologie (OB/GYN) sowie Reproduktionsendokrinologie und Infertilität (REI) staatlich anerkannt. Er erwarb seinen medizinischen Abschluss an der Uniformed Services University of the Health Sciences in Bethesda, Maryland, absolvierte seine Facharztausbildung in Geburtshilfe und Gynäkologie am Tripler Army Medical Center in Honolulu, Hawaii, und erhielt seine REI-Ausbildung an den National Institutes of Health (NIH) in Maryland.
Vor seinem Wechsel zu Shady Grove Fertility schied Dr. Csokmay nach 24 Dienstjahren als Oberst aus der Armee aus. Zuletzt war er Leiter der Abteilung für Geburtshilfe und Gynäkologie am Walter Reed National Military Medical Center. Während seiner 10 Jahre am Walter Reed leitete er die akademisch produktivste Abteilung für Geburtshilfe und Gynäkologie des Militärs, die mehr als 350 Forschungsartikel veröffentlichte und ein umfassendes interdisziplinäres Simulationsprogramm entwickelte, das landesweit übernommen wurde. Zu seinen Forschungsinteressen zählen Embryoqualität und Lebendgeburtenraten, die Verbesserung von Schwangerschaftsraten und der elektive Transfer eines einzelnen Embryos. Um zukünftige Ärztinnen und Ärzte auszubilden, hat er in verschiedenen Funktionen im Rahmen der OB/GYN-Facharztausbildung des National Capital Consortium und des NIH-REI-Fellowships mehr als 110 Studierende, Assistenzärzte und Fellows unterrichtet und betreut.
Dr. Csokmay wurde für zahlreiche akademische, militärische und berufliche Leistungen ausgezeichnet, unter anderem als Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) Hero of Military Medicine und als Army Honoree. Diese Auszeichnung würdigt herausragende Beiträge zur Weiterentwicklung der Medizin für Soldatinnen und Soldaten, Veteranen und Zivilpersonen. Außerdem erhielt er den Star Award der American Society for Reproductive Medicine (ASRM) und den Lltg Claire L. Chennault Award für herausragende Leistungen im Lehrkörper des Walter Reed. Er ist Mitglied der American Society for Reproductive Medicine (ASRM), des American College of Obstetricians and Gynecologists (ACOG) und der Society for Reproductive Endocrinology and Infertility (SREI).
Dr. Csokmay betreut Patientinnen und Patienten in der SGF-Praxis an der K Street in Washington, D.C. In seiner Freizeit verbringt er gern Zeit mit der Familie, hört Musik, fotografiert und wandert in den örtlichen Parks.
Standort und Öffnungszeiten
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Montag
08: 00 - 16: 00
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Dienstag
08: 00 - 16: 00
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Mittwoch
08: 00 - 16: 00
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Donnerstag
08: 00 - 16: 00
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Freitag
08: 00 - 16: 00
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Samstag
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Zugehörige Kliniken
Shady Grove Fertility – Conemaugh Memorial Medical Center, Vereinigte Staaten
- Reproduktionsmedizin
Öffnungszeiten: 08: 00 - 16: 00
Shady Grove Fertility Center in Washington, D.C., Vereinigte Staaten
- Reproduktionsmedizin
Öffnungszeiten: 07: 00 - 16: 00
Shady Grove Fertility in Wexford, PA, Vereinigte Staaten
- Reproduktionsmedizin
Öffnungszeiten: 07: 00 - 16: 00
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Ba*****s
vor 2 Jahren
22.01.2025
Ra*****d
vor 1 Jahr
03.07.2025
Extremely predatory billing. They arbitrarily doubled my storage fees, claiming that each sample's freezing date carries a separate monthly charge, and apparently I owe a large amount because a system error prevented proper billing. That is not how the clinic explained it to me.
Em*****t
vor 1 Jahr
02.07.2025
Infertility is already one of the hardest experiences, and Shady Grove has made it worse. I just learned that negligence by my financial and clinical teams caused my insurance authorization to be denied. This means my next egg retrieval, already delayed because Shady Grove will not see me until authorization is obtained, will now be delayed another 4 months. I turn 40 in November. Do they not understand that every day matters in this process? You only hear from the doctor at the start of treatment and when there is bad news. It is nearly impossible to meet with them, and they delegate almost everything to the nursing team. I am deeply disappointed by their lack of thought and care. This clinic's mistake may cost me a child and my future.
Er*****k
vor 1 Jahr
28.06.2025
Fast, efficient, and effective!! Thank you to Rosalee, Ty, and Stephanie for the quick and painless blood draw, and to Sadie Shana and Dr. Csokmay for taking such good care of us.
Ha*****r
vor 1 Jahr
27.06.2025
Latrice Okoro is a superstar sonographer! She went above and beyond to make years of difficult medical care less stressful for me. I believe she also helped me safely bring three children into the world. She always did everything she could with a smile and remained hopeful even during difficult times. She makes SGF a place where patients feel seen and cared for. Thank you, Latrice!!!
Ch*****B
vor 1 Jahr
25.06.2025
Ra*****n
vor 1 Jahr
26.08.2025
My wife and I have been with Shady Grove Kst for three months. Booking online was easy. Dr. Devine and her team are welcoming and responsive. Patient care coordinator Alicja Koslo is the best 🙏🏽. She believes SGF will bring a good result. I know everything follows God's plan, and the doctors here are his helpers. Thank you for accompanying us on our journey to parenthood.
vo*****r
vor 1 Jahr
25.08.2025
Alanah, Sarah, and Ty are wonderful. I genuinely look forward to seeing them for bloodwork every morning!
Br*****s
vor 1 Jahr
16.08.2025
I would never recommend Shady Grove. My IVF experience was terrible. The title "patient care coordinator" is misleading: I coordinated all my care, spending hours daily between the pharmacy, insurer, and clinic begging for prior authorization. There was little or no counseling, and I always felt lost. My complaints include:
- Repeatedly being told to attend on the wrong dates during intrauterine insemination (IUI).
- No counseling after IUI and not learning until round three or four to avoid nonsteroidal anti-inflammatory drugs (NSAIDS).
- A failed pregnancy test.
- Overhearing doctors and nurses discuss my case before egg retrieval.
- Anesthesia before egg retrieval.
- Monitoring-call staff not knowing which weekend clinics were open.
- Finance refusing an itemized bill.
Unless you can coordinate all your care and investigate every mistake, avoid Shady Grove. Some nurses who call are also very rude and unhelpful, exactly what you need during the hardest time of your life :)
D*****
vor 1 Jahr
29.07.2025
Based on our recent experience, I do not recommend Shady Grove Fertility. On July 21, 2025, we booked a July 29 appointment at 9:30 a.m., completed all paperwork, and received an official calendar invitation.
When we arrived, we learned Dr. Moon had apparently left one voicemail on July 22 requesting a change to July 31. That was the only attempt: no follow-up call, email, or updated invitation confirming we received or accepted the change.
We wasted time attending an appointment that had been changed unilaterally without confirmation. This communication is unacceptable for a medical practice, especially fertility care, where timing and stress are already significant.
A reputable clinic should use multiple contact methods and ensure patients acknowledge appointment changes. The lack of follow-up shows little respect for patients' time. I strongly recommend seeking fertility care elsewhere.
So*****a
vor 1 Jahr
24.07.2025
My advice is to choose another fertility clinic instead of those unreliable Groves.
Em*****u
vor 1 Jahr
30.08.2025
I had a wonderful experience with Dr. Devine and his team. I received care from Dr. Devine twice, 6 years apart, and both experiences were rewarding. The nurses—Beth, Jen, and Emma—were responsive, communicated well, and helped whenever I had a problem. The phlebotomists were always highly efficient, and thanks to them I am no longer afraid of blood draws. Most of all, I want to thank our outstanding physician assistant, Shana, who handled most of my ultrasound appointments. Shana was a bright light, making every ultrasound fun, full of laughter, and honestly entertaining. My husband and I always felt as though we were spending time with a close friend rather than speaking with a healthcare professional. Shana, thank you so much for making our experience wonderful. We will always appreciate you and wish you happiness and success. We pray you continue creating positive experiences for every family you meet. You made this journey better. Thank you.
La*****P
vor 1 Jahr
17.09.2025
Leka, Carissa, Cathy, and Tamiko are all wonderful. They are always energetic and make you feel comfortable. Even when the journey is difficult, they make it enjoyable. Highly recommended.
Ca*****y
vor 1 Jahr
13.09.2025
I greatly enjoyed working with everyone at Shady Grove. IVF is not a pleasant process, but the kind staff made daily blood draws easy. Dr. Csokmay is also one of the best and most compassionate doctors I have worked with. Thank you all!
Ta*****a
vor 1 Jahr
10.09.2025
Our experience at Shady Grove was always excellent. Our doctor was caring, listened closely to all our concerns, and answered them patiently. I appreciated that they performed the hysterosalpingogram (HSG) in the clinic, making the experience quick and painless. If we have difficulty conceiving again, we will definitely return to Shady Grove.
Ky*****y
vor 1 Jahr
09.09.2025
An*****t
vor 1 Jahr
18.10.2025
Dr. Moon, Kayla, and RosaLee are fantastic. They helped me seamlessly through insurance approvals and through my appointments. Grateful to the team!
Ja*****g
vor 1 Jahr
13.10.2025
Denae was wonderful. I had not fainted during a blood test in a long time, but this was the first time it happened in years.
Am*****.
vor 1 Jahr
08.10.2025
Today, Sarah Smith, Cathy, and Tamiko made me feel very welcome and truly listened to me. Their smiles alone made me feel much better, and I appreciated that they took time to observe how I was doing. Every time I have blood drawn, all the staff are kind and calm with me. It makes this fertility journey much easier.
La*****c
vor 1 Jahr
08.10.2025
I loved my experience at Shady Grove. From the initial consultation, I knew I could trust Dr. Devine. She was patient, carefully reviewed my medical history before the consultation, and explained her analysis very well. She even shared her screen to show us IVF success rates under several different models, explained the differences, and clearly communicated her recommendation. During treatment, I visited the K Street clinic. Everyone there, from receptionists to phlebotomists, was wonderful—easy to reach, positive, and helpful. After each visit, I received a call from my nurse Jen, Emma, or Grace. They answered my questions patiently, took time to explain details, and always supported my decisions. They responded to portal messages very quickly; I never waited more than 24 hours, which was very reassuring. I had expected more frequent direct contact with Dr. Devine, but learned that she and the other K Street doctors reviewed every patient's results daily. Their treatment recommendations were simply communicated through the nurses, with whom I developed close relationships. I had two successful egg retrievals and one transfer at the Rockville clinic, which has a beautiful environment and wonderful staff. I am now 14 weeks pregnant. I am so glad I chose Shady Grove because it was truly the perfect place for me.
He*****r
vor 1 Jahr
04.10.2025
I highly recommend Dr. Kate Devine. When I first saw her more than ten years ago, I was considering egg freezing but felt hesitant. She compassionately offered sound advice and a realistic assessment. This grounded me and gave me hope. She also made thoughtful protocol adjustments throughout the process. When I began IVF last year, I felt reassured knowing I was starting with her. Her focus on research and patient care helped me through this challenging period, and her distinctive approach combines empathy, skill, and experience. Recently, at age 45, I gave birth to a healthy baby girl. I will always be grateful to her, her team, and Dr. Saffan. None of this would have been possible without them.
Xi*****i
vor 12 Monaten
05.11.2025
Rosalie, you are the best. Thank you.
ka*****e
vor 12 Monaten
05.11.2025
Rosalie is an excellent consultant and was very helpful to us.
Go*****r
vor 12 Monaten
05.11.2025
Ch*****y
vor 12 Monaten
05.11.2025
The team at Shady Grove Fertility is wonderful. Rosalie provided exceptional service. This was my second egg retrieval, and she remained professional, positive, and upbeat from my last retrieval through this one.
Te*****m
vor 12 Monaten
02.11.2025
Lo*****z
vor 11 Monaten
03.12.2025
I went in for genetic testing today, and everything went very smoothly. Although I arrived 30 minutes early, it took less than 15 minutes. Special thanks to Alanah for drawing my blood. If I had not watched her insert the needle, I would not have felt it. She was very gentle, quick, and kind. Incredibly efficient.
KH*****L
vor 11 Monaten
02.12.2025
Everyone is very friendly, welcoming, and helpful. You feel the warm atmosphere as soon as you enter, and they always do their best to help.
Si*****a
vor 11 Monaten
01.12.2025
Mi*****r
vor 11 Monaten
29.11.2025
Friendly, quick, and painless.
El*****z
vor 11 Monaten
28.11.2025
Rosalie, Stephanie, and Amy provide exceptional service. Together, they create a professional, welcoming, and consistently reliable experience. Their teamwork shines through in every interaction, and their commitment to excellence reflects the highest standards of customer service.
Rosalie is warm and patient, showing genuine care in every conversation. She makes clients feel valued and supported and ensures every detail is handled thoughtfully. Stephanie is knowledgeable, confident, and clear, answering questions accurately and professionally. Her calm manner and thorough approach inspire trust and reassurance. Amy completes the team with compassionate service, a friendly attitude, and exceptional attention to detail. She goes above and beyond to ensure every client feels comfortable and satisfied.
Together, they are a caring, efficient, and dependable team. Their complementary strengths create a positive, seamless, and memorable experience. Rosalie, Stephanie, and Amy exemplify outstanding service, and their dedication makes a meaningful difference every day.
Pa*****r
vor 10 Monaten
29.12.2025
The laboratory team is always excellent, but Rosalee was especially gentle and thoughtful during my blood draw and deserves recognition!
St*****l
vor 10 Monaten
24.12.2025
The place is very charming. Everyone is extremely friendly and efficient. Milan at the front desk is amazing!
Ka*****a
vor 10 Monaten
19.12.2025
Working with Shady Grove was a pleasure! They were knowledgeable, approachable, and responsive, which was very helpful whenever I needed medical guidance to ease anxiety throughout IVF. I highly recommend the Shady Grove K St clinic to anyone considering IVF!
Hi*****g
vor 11 Monaten
12.12.2025
Every member of the Shady Grove Fertility team was wonderful and a pleasure to work with. At every appointment, the front desk staff welcomed me warmly with smiles. The blood draw team was patient, careful, and thoughtful. Fertility treatment can require blood draws several times a week, so having people who treat each patient with such care truly matters. The sonographers were also highly professional and made me feel at ease. Follow-up calls from the medical team were informative and supportive, and they patiently answered all my questions. I am very glad I chose SGF and highly recommend them, especially the K Street location.
St*****s
vor 11 Monaten
09.12.2025
This place is wonderful! It is beautifully designed and peaceful—I could stay all day. The staff are very friendly and efficient. For a large clinic, it is exceptionally well run.
Ez*****a
vor 9 Monaten
23.01.2026
We are beyond grateful for Dr. Csokmay and his incredible team for helping us start our family. From our very first appointment, Dr. Csokmay was kind, gentle, and genuinely compassionate. He always took the time to explain each step of the process, answer our questions, and reassure us during what was an emotional and overwhelming journey. His calm presence and expertise made us feel supported and confident in our care.
The front desk staff were just as wonderful. They were always warm, welcoming, and helpful, which made every visit feel easier. A special thank you to Latrice, one of the ultrasound technicians, who showed us so much kindness and compassion throughout our time there. Her gentle approach and encouragement meant more to us than she will ever know.
Fertility treatment was never easy, but this entire team went above and beyond to make the process as smooth and stress free as possible. Because of them, my husband and I were able to start the family we dreamed of, and we will always be grateful for their care, dedication, and kindness. We truly could not have asked for a better doctor or team to be part of our journey.
Ro*****z
vor 9 Monaten
21.01.2026
Alanah was amazing!!!!!!!!!! She was very gentle and considerate during my blood draw!
Ta*****n
vor 9 Monaten
14.01.2026
Shady Grove has always been wonderful. We really appreciate all the reminders and information they send to help us stay on track!
Ch*****.
vor 10 Monaten
10.01.2026
I had an excellent experience with Dr. Selma Amrane. During the consultation, she was extremely patient, knowledgeable, and thorough. She answered all our questions and taught us things about genetic disorders that we had not previously considered. Ornella Adjeye was our patient care coordinator and was an excellent communicator who was always available to answer our questions. We wanted diagnostic information about our current fertility status, and she neither dismissed us nor pressured us. If I need fertility assistance in the future, I would definitely choose Dr. Amrane again.
El*****m
vor 10 Monaten
04.01.2026
After a lot of research on egg freezing clinics, I decided to go with Shady Grove Fertility because of the Assure 20 Program--I'm so glad I did! Everyone at the office was so friendly and helpful! From the front desk staff to the nursing staff to the doctors, I felt like I was getting the best care. I'm especially grateful to Jane, who was my fertility nurse coordinator, and to Dr. Csokmay, who was my doctor throughout my program. Jane was a compassionate, knowledgeable partner for me throughout the process. She was quick to answer questions through the portal and went above and beyond to make the process as easy as possible for me! Dr. Csokmay was such a calming presence throughout the process, as well. His expertise and kindness made the whole egg freezing process much easier. I had put off egg freezing for a while because it was such a daunting process to me. But, the wonderful people at Shady Grove Fertility made something that seemed so intimidating into a process that was positive and empowering! Thank you so much to you all :)
Ch*****d
vor 8 Monaten
19.02.2026
Dr. Devine and the Entire Team,
Because of your patience, attentiveness, frequent and consistent communication, and the calm, friendly engagement of your entire team, my husband and I felt at ease throughout our IVF journey even in moments that felt uncertain or overwhelming.
You didn’t just provide medical care. You provided reassurance, clarity, compassion, and hope.
La*****y
vor 9 Monaten
04.02.2026
Cl*****i
vor 9 Monaten
31.01.2026
Rosalee is wonderful.
Ca*****t
vor 9 Monaten
31.01.2026
I received excellent care at Shady Grove and believe we will welcome our baby with their help. Every staff member was kind and professional. Rosalee assisted me today, and she was wonderful.
Me*****e
vor 9 Monaten
28.01.2026
This office runs very efficiently. Special praise for Ornella, who is the best phlebotomist I have ever met. She is careful and patient.
Di*****v
vor 8 Monaten
10.03.2026
Alana was very kind, and the blood draw was quick and easy. She was skilled and professional and kept me comfortable throughout.
Br*****S
vor 8 Monaten
27.02.2026
I froze my eggs at the Arlington office a few years ago, but because I live nearby, I came to the K Street office for blood tests and ultrasounds. The experience was terrible, with constant delays and extremely rude behavior. You work at a fertility clinic—find another job. Years later, I returned to Shady Grove. Dealing with the front desk here is still painful and again reminded me that it is worth driving elsewhere for any labs or tests. I cannot imagine being a regular patient here. No, thank you!
Vi*****t
vor 9 Monaten
01.02.2026
I spent most of my savings and got nothing. I know success is not guaranteed, but their doctors are skilled at convincing you they can help you become pregnant while administrators avoid discussing hidden fees. I followed their plan, but it did not work. The medication prescribed to increase and balance testosterone did not work. None of their attempts worked. Their testing is accurate, but even after all the tests and everything else, be prepared to pay out of pocket because insurance covers only 5% of the cost. They charge for everything. I am now broke and cannot afford a child, which reminds me of what someone told me: infertility is a disease and problem for the wealthy. If you have money to spare—seriously, $79,000—and want to do everything possible, try it. Otherwise, you may end up frustrated and feeling useless, regretting the money and thinking you could have taken a vacation with your partner or used it for a down payment on a home. I advise anyone seriously considering treatment at Shady Grove to calculate every financial detail in advance and avoid payment plans, loans, or other financing. You may be better off flying to Colombia, the Dominican Republic, or Mexico and finding a fertility specialist who can provide all this and more for about $12,000.
Lu*****y
vor 7 Monaten
28.03.2026
I am very satisfied with the results of my egg freezing at Shady Grove. Thank you for making the entire process so smooth.
Na*****n
vor 7 Monaten
27.03.2026
Rosalee is amazing!!!
We*****g
vor 7 Monaten
26.03.2026
The team at Shady Grove Fertility’s K Street clinic is incredible! From the front desk and phlebotomy nurses to every technician and doctor, everyone treats each patient with dignity, care, and respect. As a queer, transgender/nonbinary person, I was nervous at first, but they made me feel completely welcome. I have never encountered such a compassionate medical team. I have been afraid of blood draws my entire life, yet this wonderful team made me look forward to every visit. They always make me smile. Special thanks to DeNae, who does an excellent job with every blood draw! And to the amazing person who always creates thoughtful playlists and greets me whenever she sees my name, please forgive me for forgetting your name—you always brighten my day. I highly recommend this team!
Vi*****d
vor 7 Monaten
23.03.2026
All the women at SGF are amazing! Special thanks to Rosalee, who is so welcoming! Thank you all 🥰
Ka*****s
vor 7 Monaten
18.03.2026
Maybe I have just been unlucky.
The office is nice and the staff are friendly, but whenever I come here, I know I will be late. For bloodwork, I am usually delayed by about 30 minutes. The process is disorganized, and this has happened more than once. If you have nowhere else to be and do not mind waiting, it may not be a big issue. But when you are sitting at the blood draw station and they call 8 people you saw arrive after you, staff do not seem to investigate unless you get up and ask.
tr*****r
vor 5 Monaten
17.05.2026
Hayden was amazing. I was very nervous when I arrived because I sometimes faint during blood draws. She took me to an examination room, elevated my legs, and had me lean back. I did not even feel the needle, and before I knew it, the vials were full and she was bandaging my arm. I have never felt so relaxed during a blood draw.
M*****
vor 5 Monaten
15.05.2026
I am sincerely grateful to Dr. Kathryn Devine and the team at Shady Grove Fertility.
I found Dr. Devine at age 43 after a difficult fertility journey and prior treatment overseas. It took me a long time to find the right doctor and clinic, and I feel extremely fortunate to have become her patient. With Dr. Devine's treatment plan and the team's coordinated care, I became pregnant after my first embryo transfer, which still feels incredible.
This is a very busy and highly organized clinic, so patients should understand that they may not have extended face-to-face time with the doctor at every stage. In my experience, however, the care was attentive, efficient, and well coordinated. I also appreciated that they respected my preferences, including my wish not to take birth control pills to schedule my cycle.
I am now 44 and hope to deliver a healthy baby in December. I will always be grateful to Dr. Devine and her team for helping us reach this point.
Ma*****t
vor 6 Monaten
25.04.2026
Our experience at Shady Grove was excellent. Facing infertility repeatedly is undoubtedly a difficult journey. From start to finish, the entire Shady Grove staff stood beside us. From the welcoming front desk to the professional support team and compassionate medical staff, their expert and attentive care left nothing to be desired. If you are struggling with infertility, choose Shady Grove. They will do everything possible to give you the best care.
Je*****r
vor 6 Monaten
20.04.2026
We are so appreciative of Dr. Csokmay and the K Street team especially Jane! Both of them were so compassionate, caring and just amazing through our IVF journey. Every ultrasound I had Jane would come down and check on me, say hi and Dr. Csokmay was always there to explain or walk me through any procedures. It was so personal and just felt like they were all rooting for us through the process especially during the tough parts.
Le*****i
vor 6 Monaten
16.04.2026
Rosalie is an absolute angel, highly skilled and always smiling!
Z*****
vor 5 Monaten
09.06.2026
This SGF location is superb. The space is huge and beautifully furnished, providing a calming atmosphere. The exam rooms are clean and comfortable. Most importantly, the staff are some of the kindest humans you will meet—especially DeNae, Alanah, Hayden, Rose, and Ornella! Fertility treatment requires a lot of clinic visits and I was seeing these ladies multiple times a week. They always greeted me with a smile and showed genuine care and compassion. I felt reassured and hopeful each time I saw them. Highly recommend SGF (especially the K Street location) for anyone’s fertility journey.
St*****n
vor 5 Monaten
09.06.2026
I would feel irresponsible if I did not write this review. Please do not choose this organization.
I began freezing embryos in January. Throughout my experience with Shady Grove, the problems were consistent: inaccurate information, poor communication, and a complete lack of accountability when their mistakes had real consequences. They take no responsibility for misinformation and offer no remedy.
In my case, I spent months planning my entire cycle around the genetic testing requirements. They repeatedly told me I could freeze the embryos first and test them later. However, after I completed my baseline ultrasound and bloodwork and was scheduled to start medication that evening, they told me this was not actually possible. This should have been made clear before treatment began.
That same day, I also learned that my Washington, DC clinic only performs monitoring ultrasounds from 7 to 9 in the morning, forcing me to make a one-hour round trip to Rockville for the required testing. During this process, I was told that the treatment plan I had relied on for months could not proceed as planned.
Over the next several hours, I was passed between genetics, nursing, clinical staff, and finance. I received conflicting information and saw no coordination. Our calls went unanswered, and after hours and on weekends, it was nearly impossible to find anyone who could address the issue or provide clear guidance on the next steps.
The financial process was especially unacceptable. Although I had already paid a substantial amount and purchased the medications, I was suddenly told that my “financial clearance” was incomplete. On the Friday before treatment was to begin, I received a long list of outstanding payments. However, I could access a payment link for only one item. My patient checklist showed that the remaining items were not yet due, and the “pay deposit” option did not specify the deposit amount. When I asked how much I needed to pay to obtain financial clearance, no one could tell me. The only “solution” I was given was to take birth control pills over the weekend and return on Monday, hoping my levels would be better than they had been on Friday.
A weekend manager suggested that I should have handled these financial matters months earlier. However, my financial counselor had not provided these requirements months earlier, and I did not receive my first notice about several of them until Friday morning.
Furthermore, during numerous discussions about changes to the treatment plan or next steps, no one ever mentioned that an outstanding balance might prevent treatment from proceeding. The issue surfaced only after everyone had left for the day, when no one was available to resolve it.
I felt that I was not treated as an individual who needed to complete a time-sensitive medical process, but instead was processed by a system unable to handle anything outside its standard workflow. Every department passed responsibility to another, and every question received the same generic response.
Fertility treatment already carries an enormous emotional, physical, and financial burden. Patients should not have to manage their own treatment like project managers while also trying to correct the clinic's mistakes.
ga*****h
vor 5 Monaten
06.06.2026
I would like to recognize Milan for the exceptional service she provides at the front desk. From the moment patients enter the office, Milan creates a warm, friendly, and professional atmosphere. She is kind, patient, and genuinely eager to help every patient who comes in.
She communicates clearly, listens carefully to patients' concerns, and goes above and beyond to ensure that questions are answered and needs are addressed promptly.
Milan, thank you for providing patients with exceptional care and support. Your dedication, professionalism, and commitment are admirable. Your efforts are noticed and deeply appreciated.
Po*****a
vor 5 Monaten
05.06.2026
Ki*****e
vor 5 Monaten
05.06.2026
Milan is always there to help me. Her enthusiasm is contagious, and she makes me so happy every time I come here.
Ma*****d
vor 4 Monaten
26.06.2026
The care team at Shady Grove on K Street in Washington, D.C., is truly outstanding! The front desk team is always so warm and friendly. They remember everyone's face and name and always make the entire process run smoothly. Whether I need to reschedule, ask a question, or let them know that I will be five or ten minutes late, I can reach them easily. Tamiko, Delarenta, Cathy, Rissa, Yolanda, and Milan—these women are both professional and kind, and they all deserve a raise!
I also love seeing my clinical support team, who make me forget that I am there for tests and treatments. Sarah, Alanah, DeNae, Hayden, and Sharayh are caring and kind to every patient. They appreciate my sense of humor and make me feel comfortable and cared for. They are always upbeat and play great music; we absolutely love them.
When you are undergoing treatment that can be extremely personal, painful, and sometimes even heartbreaking, having optimistic, friendly people around who treat you well means so much. After so many treatments, I should be relieved to have finally completed my care at SGF, but I have mixed feelings knowing that I will no longer see these amazing women every other day. Thank you to the SGF K Street team for everything! —Mandy Critchfield Bloom
Ka*****s
vor 4 Monaten
19.06.2026
Alanah drew my blood today, and she was amazing! This is my third egg retrieval, and I am still afraid of needles. She made it painless and distracted me throughout the procedure. Thank you so much for making this morning so easy and pleasant.
Co*****y
vor 4 Monaten
19.06.2026
Dr. Marinaro and his urology team are outstanding. Before surgery, they made me feel very reassured and relaxed and thoroughly explained everything I needed to know. All the staff were wonderful.
Ma*****k
vor 1 Jahr
16.06.2025
Br*****y
vor 1 Jahr
10.05.2025
I met Dr. Bear at the office today. She was absolutely incredible. She broke everything down in a way anyone could understand. Every woman I met in the office was wonderful. They are LGBTQ-friendly. I am in a lesbian relationship, and they treated us like human beings. Honestly, I could not have asked for a better experience!
Le*****i
vor 2 Jahren
20.03.2025
They asked us to pay for the shared-risk program, which I thought covered everything. But my appointment was scheduled, and I was charged 1000 dollars without any advance payment information. The front desk was also rude.
Jo*****r
vor 2 Jahren
16.03.2025
They made me go to Maryland for testing. The call center told me they do not perform male semen analysis and reproductive testing in the office, so I had to go to Maryland. I do think this should change, and I hope male and female reproductive health screening becomes more open and accessible, especially for people who cannot travel. People who cannot travel should be allowed to travel for work or medical care/health. A person's right to drive and travel should not be taken away except for murder or serious charges. I will make sure my great state of Pennsylvania respects this. The governor's and boards' guidance and projections for Harrisburg and elsewhere make this a great state. Amen.
Le*****i
vor 2 Jahren
15.03.2025
I highly recommend Shady Grove Fertility in Wexford to anyone considering treatment. Whether you only need monitoring, a medicated cycle, or any of the treatments they offer, you will be in good hands. As someone who experienced multiple miscarriages, seeking help was very intimidating at first. Dr. Nguyen, and especially the nurses and staff at Shady Grove Wexford, guided us step by step. Whenever a question or concern arose, their consistent and prompt communication through the portal greatly helped ease our emotions. We love all the staff, and everyone was very friendly at every visit. If you are reading this and nervous about medication or any treatment, I was there too. We postponed treatment for quite some time while staying in close contact with the care team, and when we finally decided to begin monitoring and medication, they were there to help us through it. It was worth every penny! Without hesitation, we give SGF Wexford 5 stars!
Ro*****o
vor 1 Jahr
29.08.2025
After years of trying, multiple failed pregnancies, and several emergency surgeries, Shady Grove finally helped my wife and me conceive our first child. I will always be grateful for that. Every appointment at the clinic was excellent. The staff were always friendly, helpful, and knowledgeable. My wife and I are very happy that we received care at this clinic. I can honestly say that Shady Grove made the entire IVF process a wonderful experience from beginning to end. I will always recommend this clinic to anyone who needs its services. Thank you so much, Shady Grove.
Ay*****l
vor 1 Jahr
27.08.2025
Sa*****a
vor 1 Jahr
27.08.2025
Thanks to Shady Grove and all its wonderful staff, we were able to have the family of our dreams. We used their shared-risk program, which gave us peace of mind during an unpredictable treatment process. In healthcare, it is rare to have an assigned nurse whom you can message and receive a prompt reply from. Dana performed most of my ultrasounds, and I cannot say enough good things about her.
Al*****a
vor 1 Jahr
21.08.2025
I have been with Shady Grove since September 2024. My medical team has consistently provided a five-star experience. Working with my financial counselor, however, has always filled me with dread. The financial counselors need training in manners and professional ethics. They provide incorrect estimates, make billing errors, call to ask me for money on the day of my miscarriage, act rudely when my husband and I request itemized receipts, and much more!!! We are living through another person’s nightmare and spending more than $50,000 on treatment, so receiving no compassion or care is extremely upsetting.
As*****y
vor 1 Jahr
04.08.2025
We have not had an unpleasant experience, and our miracle baby is still on the way! 🤞
Em*****t
vor 1 Jahr
09.09.2025
We went to Shady Grove Fertility Wexford for our IVF journey! The Wexford staff and office were always so welcoming and caring! Every morning monitoring appointment I was remembered by front desk staff and greeted by name. Demi made bloodwork painless and such a breeze and was so sweet! Dana and Susan were thorough, patient, and caring for each monitoring and procedure appointment. When we got pregnant with our baby girl after our successful FET, I could feel how truly happy the staff was for me and it was a bittersweet moment to graduate! I am forever thankful to the Wexford team for helping to make my dream of being a mom come true!
Je*****y
vor 1 Jahr
07.09.2025
In short, SGF helped my husband and me become parents to our son, and we will always be grateful to the SGF team. We had a wonderful experience with Susan and Dana, and the staff were always kind to us, even on the hardest days of our fertility journey. We are a Shady Grove success story, and I encourage everyone I know to use their services to fulfill their dream of having a child. I will never forget the moment Susan called and said, “You are pregnant!” It will always be one of the best days of my life. We can never thank you enough, but thank you, SGF!
Br*****r
vor 1 Jahr
04.09.2025
I loved my experience at SGF! They were welcoming and helped ease my anxiety about my previous miscarriage. They go to great lengths for their patients. No one should have to experience infertility while dreaming of expanding their family, but SGF truly eased the pain. I highly recommend SGF to all my friends and family who may experience infertility or pregnancy complications. When I finally announced my successful pregnancy, the team felt like family.
Pa*****r
vor 1 Jahr
04.09.2025
Shady Grove in Wexford, Pennsylvania, and Rockville, Maryland, was wonderful. We cannot say enough good things. Throughout the process, the staff were very attentive, warm, and helpful. We had previously researched several fertility clinics and attended multiple consultations, and Shady Grove excelled in every respect. Highly recommended!
Li*****e
vor 1 Jahr
03.09.2025
After a long period of miscarriage and heartbreak, SGF welcomed us with kindness and warmth and carefully reviewed our medical history, committed to helping us grow our family. Dr. Roth, Melissa, Dana, and Susan all played important roles in making me feel safe, informed, and genuinely valued—not only as a patient but as a person. The SG team welcomed us openly in a very personal and gentle way, giving us peace of mind for the first time during our long journey to conceive. Everything was seamless, from intake and medical record transfer to payment, appointments, and scheduling. They are experts in every sense. The SG team's encouragement, professionalism, and consistent care and support helped bring healing and renewed strength to this chapter of my life. We are proud and grateful to announce that IVF was successful, and we are excited to welcome our child.
SGF did more than provide medical care; they gave us hope and confidence. It is a gift we can never repay, and SGF will always hold a very special place in our hearts. - Hopkins
Ma*****e
vor 1 Jahr
01.10.2025
Dr. Green and her team were amazing today! They kept me laughing throughout the procedure.
Ja*****s
vor 11 Monaten
14.11.2025
After several rounds of treatment, I feel this was an invaluable experience, especially during a difficult time. Everyone was extremely helpful and supportive, particularly Nurse Dana. She was like a counselor and made the entire treatment process comfortable and relaxed. I am very grateful!
Ch*****e
vor 9 Monaten
21.01.2026
El*****n
vor 8 Monaten
20.02.2026
I am a gestational carrier who has had two pregnancies and will begin a mock cycle in a few days. Today I called the clinic to schedule outside monitoring. They took my information and said their outside monitoring team would contact me to arrange an appointment. I then received a call from my original fertility clinic saying that Shady Grove had refused to work with an independent gestational carrier who was not represented by an agency!
Sa*****n
vor 6 Monaten
07.05.2026
I accompanied a friend to SGF for a procedure and truly appreciate the team's professional and thoughtful care! The warm welcome from the front desk helped her relax. The medical assistants she had been looking forward to seeing also made her laugh. Susan, the clinic manager, even came over to check on her and ask whether she needed anything else. Most of all, thank you to Dr. Lisa Green! She was very calm during the procedure and patiently answered all my questions. I wish I could give the SGF Wexford team even more praise! They are amazing!
Ca*****r
vor 6 Monaten
23.04.2026
Shady Grove in Pittsburgh is amazing! The staff are attentive and professional. My son would not be alive today without the exceptional care of the nurses at Shady Grove Wexford and Dr. Bromer!
Mo*****k
vor 6 Monaten
18.04.2026
Our experience at SGF was incredible. During such a difficult time in our lives, Dr. Bromer and the entire SGF Wexford and Rockville teams gave us hope when we needed it most and truly made us feel like family. We are sincerely grateful and celebrate our little angel every day ❤️
Ch*****p
vor 5 Monaten
30.05.2026
We welcomed our baby girl this past March,
We will always be grateful to the Shady Grove Wexford team! Everyone was so kind and made us feel genuinely cared for, and they were truly happy for our success. We were fortunate to work with Dr. Nguyen, and Nurse Dana made every appointment feel like a relaxed conversation with a friend. I even missed our follow-up visits after treatment ended! You can feel completely confident choosing this team.
Am*****t
vor 5 Monaten
19.05.2026
A friend recommended Shady Grove after having an excellent experience there. From the moment my husband and I met Dr. Green, I finally felt understood. She was wonderful and took the time to explain all our options and test results in detail, which no one had done before. Their online system makes it very easy to track treatment progress and next steps, and email communication with the financial counselor and medical team is convenient for busy couples. Infertility treatment can be overwhelming, but Shady Grove Wexford provides outstanding service from the moment you enter the clinic. Everyone at the front desk and scheduling office is very kind. Our cycle did not go well this weekend, and I had many questions. Before I even had a chance to contact the clinic, Dr. Green called me to review my results and discuss the next steps in my treatment plan. I highly recommend them to anyone experiencing infertility.
Da*****n
vor 4 Monaten
20.06.2026
If you are 45 or older, avoid this organization. Apparently, they try every possible way to make women over 45 spend as much as possible on donor eggs. Under no circumstances are you allowed to use your own eggs. These organizations do this only to create the illusion of high success rates.
To ensure that their statistics are not affected, they deliberately conceal the difficult side of fertility treatment and eliminate the option of using donor eggs.
Their success rates are engineered. They accept only women with a high likelihood of success and guarantee it by requiring the use of donor eggs.
Br*****e
vor 4 Monaten
16.06.2026
There are not enough words to express my gratitude to the SGF Wexford team. Everyone—and I mean everyone—is spectacular: the ultrasound technicians, nurses, receptionists, phlebotomists, and everyone else. I transferred to SGF after 6 months at a different reproductive endocrinology and infertility clinic, and it was the best decision I ever made. I love that at Shady Grove, you are assigned to 1 nurse, 1 doctor, and 1 financial coordinator. This made it feel like a personalized team of experts who were not only IVF specialists but also experts on my specific file and circumstances!
Ez*****a
vor 9 Monaten
23.01.2026
Choosing Dr. Csokmay as our fertility doctor was one of the best decisions we made on our journey to becoming parents. From the beginning, he approached our care with thoughtfulness, patience, and genuine kindness. He has a rare ability to make you feel calm and understood, even during moments filled with uncertainty.
Dr. Csokmay never made us feel like just another patient. He explained our options carefully, checked in with us often, and made sure we felt comfortable with every decision along the way. His gentle manner and steady guidance made a challenging process feel far less intimidating. Because of his skill and compassion, my husband and I are now parents, something we will always be deeply thankful for. We truly feel lucky to have had him as our doctor and cannot recommend him enough.
Pr*****l
vor 1 Jahr
22.10.2025
Dr. Csokmay is truly one of a kind. My partner and I affectionately call him “our angel doctor.” He is highly skilled, stays with you throughout the process, and is deeply empathetic. Fertility treatment can make you feel like a number, but Dr. Csokmay treats you as an individual or couple. I had planned to seek treatment abroad until I met him. If we need future treatment, he is the only doctor I would choose. His nursing team, especially Jane, is equally wonderful. They respond very quickly and, like Dr. Csokmay, place empathy at the heart of their care.
An*****e
vor 1 Jahr
04.10.2025
Dr. Csokmay is truly wonderful—very attentive, calm, patient, knowledgeable, and helpful. I would recommend him and his team to anyone undergoing IVF treatment.
Hi*****d
vor 1 Jahr
09.09.2025
My husband and I had a wonderful experience with Dr. Csokmay! He supported us for two years and stayed with us throughout the journey. He answered and addressed all our concerns and gave us clear options so we could make informed decisions. We are very grateful for his care. With his support, we made it through a difficult fertility journey and ultimately conceived. We highly recommend Dr. Csokmay and the entire SGF team!
er*****o
vor 1 Jahr
04.09.2025
Dr. Csokmay is wonderful. He is calm, warm, confident, and professional and makes you feel you are in capable hands. I especially appreciate his efficiency. With the ongoing support of him and his team, we quickly completed testing and began treatment. They respond promptly to messages and calls and do everything possible to accommodate patients. We are fortunate to have found him on our journey!
Ty*****e
vor 1 Jahr
05.09.2025
Dr. Csokmay is an amazing doctor. He is very compassionate, dedicated and knowledgeable.
To*****p
vor 1 Jahr
05.09.2025
SGF was my saving grace. After multiple miscarriages, this was my last hope. Dr Csokmay is the most kind, calm, and caring physician I’ve ever met. Working in women’s health, I can say that we need more doctors like him. I wouldn’t have wanted anyone else in my care on my fertility journey. I felt so supported. The communication was above and beyond and everything was explained meticulously. I am in my second trimester now with a healthy baby boy!
Er*****t
vor 2 Jahren
15.10.2024
Dr. Csokmay was the first doctor who made me feel calm during my infertility journey. From the first time I met him, his manner eased my nerves. I appreciated that he estimated my chances of a live birth based on my specific circumstances. At every step of IVF, he offered the ideal balance of encouragement and realism. When we finally became pregnant, he genuinely shared our joy. If we decide to have a second child in the future, we will 100% choose Dr. Csokmay again. He does not dismiss you or offer false encouragement. He is the best.
Ki*****y
vor 2 Jahren
24.11.2024
My husband and I feel very fortunate that Dr. Csokmay was our doctor during our fertility journey. He is very kind and made us feel comfortable and calm from our first meeting.
I appreciate that Dr. Csokmay always took time to answer my questions and was available to meet with me by Zoom during treatment. Once we began IVF, he called me directly with the results at every stage. Hearing both good and bad news directly from him meant a great deal.
After my first transfer ended in a chemical pregnancy, I asked Dr. Csokmay to personally perform my second transfer. He and his team made sure my cycle aligned with his schedule, and having him there made me feel much better. That transfer worked!
Dr. Csokmay's team is also incredible. They responded promptly to all my concerns and questions and made sure I had all the information I needed at every step.
I am now 27 weeks pregnant and very grateful to Dr. Csokmay for helping us get here!
an*****a
vor 2 Jahren
11.01.2025
Dr. Csokmay is wonderful and always happy to answer any questions.
Pr*****r
vor 2 Jahren
12.01.2025
Dr. Csokmay is an amazing doctor. With tremendous patience, compassion, and understanding, he helped us have the baby we hoped for. I could not have found a better doctor; he is truly a gift to his patients.
je*****n
vor 2 Jahren
29.01.2025
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Kann ich bei einer IVF im Ausland das Geschlecht des Babys auswählen? Welche Dokumente sind für eine IVF-Behandlung im Ausland erforderlich? Warum zeigt mein Ovulationstest immer wieder ein deutlich positives Ergebnis? Welche Untersuchungen sollten nach einem Jahr mit unerfülltem Kinderwunsch durchgeführt werden? Welche Nahrungsergänzungsmittel werden bei Kinderwunsch im höheren mütterlichen Alter empfohlen?Kostenlose Unterstützung durch Kinderwunschberater
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