Dr. James K. Robinson III, Vereinigte Staaten
5.0
Beratungen 38
Reproduktionsmedizin
Vorstellung des Arztes
Dr. James K. Robinson III, Vereinigte Staaten
James K. Robinson III, M.D., M.S., ist in Geburtshilfe und Gynäkologie (OB/GYN) staatlich anerkannt und absolvierte ein Fellowship in minimalinvasiver gynäkologischer Chirurgie (MIGS). Dr. Robinson absolvierte seine Facharztausbildung in Geburtshilfe und Gynäkologie an den University of Wisconsin Hospitals and Clinics in Madison, Wisconsin, gefolgt von einem MIGS-Fellowship am Center for Minimally Invasive Gynecologic Surgery des Newton-Wellesley Hospital in Newton, Massachusetts.
Vor seinem Wechsel zu SGF war Dr. Robinson Leiter der minimalinvasiven gynäkologischen Chirurgie und stellvertretender Leiter der Abteilung für Frauen- und Neugeborenenversorgung am MedStar Washington Hospital Center. Außerdem war er MIGS-Leiter und außerordentlicher Professor an der School of Medicine des George Washington University Medical Center.
Als Leiter der reproduktiven Chirurgie bei SGF bietet Dr. Robinson Beratungen zur reproduktiven Chirurgie, Eingriffe in der Praxis und ambulante Operationen für SGF-Patientinnen und -Patienten in Rockville, Maryland, sowie für von externen Anbietern überwiesene Patientinnen und Patienten an. Er ist auf das Asherman-Syndrom (intrauterine Verwachsungen), komplexe hysteroskopische Eingriffe und komplexe ambulante laparoskopische Operationen spezialisiert. Dr. Robinson führt außerdem laparoskopische Hysterektomien bei trans Männern und laparoskopische Intervall-Cerclagen bei Patientinnen mit Zervixinsuffizienz durch.
Dr. Robinson bezeichnet sich selbst als Vogelfan und genießt alles, was ihm hilft, draußen abzuschalten und zu entspannen.
Standort und Öffnungszeiten
9601 Blackwell Rd 4th floor, Rockville, MD 20850, Vereinigte Staaten
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Montag
07: 00 - 17: 00
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Dienstag
07: 00 - 17: 00
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Mittwoch
07: 00 - 17: 00
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Donnerstag
07: 00 - 17: 00
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Freitag
07: 00 - 17: 00
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Samstag
07: 00 – 11: 30
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Sonntag
07: 00 – 11: 30
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Zugehörige Kliniken
Shady Grove Fertility in Rockville, MD, Vereinigte Staaten
- Reproduktionsmedizin
Öffnungszeiten: 07: 00 - 17: 00
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Michelle
vor 1 Jahr
04.07.2025
Had a great experience here for my egg retrieval!!! The anesthesiologist was so kind & patient with me, given I was nervous; the doctor, embryologist, nurses all were very kind/nice and explained who they were/what their role was.
Although I was there for a few hours, it felt very quick because other than a 30 min wait for IV to hydrate you they're using that time to prep/explain or something is being done.
I was knocked out, woke up and within 30 minutes able to go home with husband & knew egg count before I left. What stuck with me was how kind and good mood the team was. Look forward to working with this team in future for any implants!
There's also a nice shopping complex nearby to grab breakfast after :)
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Cecilia Stapleton
vor 1 Jahr
27.06.2025
We are very grateful for the attentive care and support we received at Shady Grove Fertility - Rockville. From the moment we arrived, everyone was warm, friendly, and professional. From the receptionists to the doctors, the entire team made us feel comfortable and fully informed throughout the process.
The clinic's modern facilities and advanced technology ensured we were well cared for. The medical staff explained every step of the process in detail and patiently answered all our questions. Their personalized service made us feel valued and cared for.
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Kfirah Covel
vor 1 Jahr
27.06.2025
I have been a patient at SGF for six years. Of course, the journey has not been entirely smooth, and we have experienced some ups and downs while working with this clinic. Overall, however, the clinic is caring and supportive and, most importantly, receptive to feedback.
- Dr. Doyle is wonderful. He is kind, thoughtful, and knows his patients. He is careful and takes time to explain his thinking, and both my husband and I trust him.
- Dr. Robinson is also excellent. I first met him at his previous clinic and was delighted that he joined the SGF team. I had to make a difficult decision about surgery, and he carefully explained each option and its advantages and disadvantages. He is direct but kind and understood the challenges I faced. After surgery, he was very attentive and responsive and, most importantly, did an excellent job! I have some trauma related to surgery and was very grateful to be able to trust him.
- The care teams and nurse coordinators for both doctors I worked with were responsive, attentive, and very helpful.
- During our embryo transfer, the steps taken to verify the correct embryo were very clear. With all the alarming stories circulating, it was wonderful to work with such a professional clinic.
Why not five stars?
I did ask to change doctors twice and complained to the finance department several times. As with any large organization, I encountered some people who lacked consideration or communicated poorly, and one person even became very angry with me. What I will say is that whenever you complain or ask for a change, SGF responds constructively. They listened to my complaints, apologized, and implemented the requested changes. This is definitely an advantage of working with a large clinic, and I encourage everyone dealing with infertility to advocate for themselves and/or their partner.
Infertility is awful, but that does not mean you do not deserve to work with people who treat you well. Overall, SGF does that, and if you feel they have not, they will listen.
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Cris Drgt
vor 1 Jahr
27.06.2025
I cannot say enough good things about my treatment experience with Dr. Robinson. From the moment I met him, I felt confident and well cared for. He patiently and thoroughly explained every step of the surgery—from preoperative care and the day of surgery through postoperative care. His clear communication eased my concerns and made a potentially stressful situation feel manageable.
What truly distinguishes Dr. Robinson is his exceptional bedside manner. He is kind, patient, and genuinely compassionate. I never felt rushed or overlooked; instead, he made sure all my questions were answered and that I felt heard and supported at every step. His professionalism and warmth made a tremendous difference in my recovery and overall experience.
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Mohammad
vor 1 Jahr
16.07.2025
We sincerely thank Dr. Shin, Dr. Roth, and nurse Courtney for their attentive care and support throughout our fertility journey. From day one, the team showed exceptional professionalism, compassion, and expertise.
Dr. Shin is highly knowledgeable and was attentive and thoughtful in guiding us through male fertility treatment. His thorough, respectful approach was truly reassuring. Dr. Roth demonstrated outstanding skill and insight, so we always felt we were receiving expert care. Courtney consistently cared for and supported us—her warm manner made every interaction easier and more comfortable.
Thanks to this wonderful team, we recently welcomed our beautiful daughter. We will always remember the major role they played in helping us realize our dream of parenthood. If you are looking for a dedicated and highly skilled fertility team, we strongly recommend Dr. Shin, Dr. Roth, and Courtney. Warmest regards!
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Emily Mckenzie
vor 1 Jahr
11.07.2025
Shady Grove is a scam! We argued with them about my insurance from the beginning. They said my insurance covered nothing, which was not true. They did not submit claims to my insurer even though they were legally required to do so! They kept pushing their own insurance company. We ultimately received a check in the mail because we had to call the insurance company about a procedure for which I paid $250. Today I received a $250 bill from eight months ago, and I guarantee it is the same money they refunded us. I initially went to Shady Grove in Frederick, Maryland, and had the same problem. It seems you will encounter the same issue at any Shady Grove. I have looked into it and done my own research. It appears they do this to many people, and I have had enough.
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Cam
vor 1 Jahr
28.08.2025
Going through this journey has many anxiety inducing and uncertain (scary) moments. Especially when it comes to surgical procedures. But the team at Rockville were so amazing! Dr. Csokmay, nurse Sabrina, and CRNA Steve made us feel like we were at home and provided not only their expertise, but also caring compassion which is not something that can be easily taught! You all are the dream team! Thank you for making this experience a great one. If we have to go through this process again, we hope we get you all again! You put our minds at ease!
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Megan Long
vor 1 Jahr
25.08.2025
The doctors, nurses, and staff at Shady Grove Fertility were outstanding throughout treatment. Dr. Doyle is one of my favorite doctors, and thanks to him and his excellent nurse Effie, I have two perfect children! Effie is compassionate and kind, and Dr. Doyle is very knowledgeable. My PA Kim performed several procedures and is one of the best providers I have worked with. I am deeply grateful for everything they did!
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Kimberly Juarez
vor 1 Jahr
23.08.2025
I had an excellent experience at this clinic. The staff were warm, friendly, and attentive when I arrived. Maribel was especially helpful, tactful, and thoughtful. She truly improved my experience and represents the SGF team exceptionally well. Highly recommended!
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CJ Jimenez
vor 1 Jahr
23.08.2025
Dr. Obrien and her team, especially Chantel, were very helpful and supportive and always ensured I felt comfortable and cared for. Thank you for everything!!!!! I also thank Janice and Angela, who were patient and reassuring on the phone and took time to answer my questions. Because of work, I always called near closing, and they were happy to help. The clinic is clean and welcoming at every visit.
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tiranke kaba
vor 1 Jahr
22.08.2025
I had a wonderful time with Lexa R. today. She was kind and caring and truly made my day.
Thank you.
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kelsey stodtko
vor 1 Jahr
05.09.2025
I have attended Shady Grove for about two years and had an excellent experience. Infertility is difficult, but having empathetic staff and doctors has helped tremendously. Dr. Robinson was very kind and took time to explain the entire treatment process, ultimately empowering me to make decisions about my own body. He and his staff are wonderful.
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ASC
vor 1 Jahr
04.09.2025
10/10 experience!
Odette is an excellent nurse. She has a wonderful bedside manner and made me feel relaxed and reassured during egg retrieval. Dr. Levy was very kind and came to see me before the procedure, which put me at ease. Tina, thank you for keeping me calm and relaxed before anesthesia. My egg retrieval went very smoothly, and I am very happy with the results! The clinic's service before this retrieval was also excellent. The weekend checkout nurse and laboratory staff were so enjoyable and made this a wonderful experience!
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sahil nayyer
vor 11 Monaten
30.09.2025
I had the privilege of being cared for under the coordination of Bhumika Jayemi in Rockville, MD, and I can say without hesitation she exemplifies what compassionate, competent healthcare should look like.
From my very first interaction, Bhumika stood out for her professionalism, empathy, and attention to detail. She took the time to listen carefully to all my concerns, answered my questions thoroughly (even the ones I didn’t know how to ask), and made sure I understood every aspect of my care plan.
What impressed me most was how she managed all the moving parts—scheduling, communications among doctors, follow‑ups, and even coordinating with insurance—without ever dropping the ball. On several occasions, she anticipated issues before they arose and reached out proactively to resolve them, which greatly reduced my stress and uncertainty.
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Spriya Shrestha
vor 11 Monaten
29.09.2025
I am extremely grateful for my treatment experience at Shady Grove Fertility in Rockville. Dr. Roth and my nurse Paula were a wonderful team who guided me through the entire process with care, professionalism, and support. Paula gave me tremendous encouragement throughout. I also thank the PROGRESS research team for their dedication. They were always attentive, thoughtful, and helpful, making me very comfortable while participating in the study.
Everyone I worked with at SGF made this stressful treatment process easier. I always felt heard and cared for. Thanks to Dr. Roth, Paula, the PROGRESS research team, and the entire Rockville office, our treatment was very successful. I am deeply grateful for the hope and opportunity they gave me. I highly recommend Shady Grove Fertility in Rockville to anyone considering treatment.
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Shavonne Ayres
vor 12 Monaten
19.09.2025
Dr. Robinson, Shannon, and Jessica are among the most wonderful, caring, and attentive healthcare professionals you could meet.
Shannon and Jessica always patiently answered every question or concern and truly made me feel heard. Shannon messaged me the day before my procedure to wish me luck and checked on me countless times afterward. She is truly exceptional.
Dr. Robinson always takes time to communicate and ensures that you understand every word he says and everything he plans to do. After 7 years of unsuccessful attempts to conceive and consultations with numerous specialists, we finally learned about Shady Grove.
I feel incredibly fortunate to have been referred to them and deeply comforted by the attentive, compassionate care we received.
From the bottom of our hearts, thank you for everything! We hope to welcome a child soon, all thanks to you! 💗
-Shavonne and Bill
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Liza Sitz
vor 12 Monaten
15.09.2025
I want to recognize the outstanding team at Shady Grove in Rockville. Special thanks to my nurse, Dani Leon, whose communication, attention to detail, reassurance, and compassion were exceptional. She was our chief guide through every step and exactly the person you want on your team during a stressful journey. I also thank advanced practice provider Kim, who was very kind and answered all our questions. She is wonderful and truly cares about her patients!
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Jenny Hall
vor 12 Monaten
13.09.2025
Saying I am unhappy is an understatement. Following the doctor’s instructions, we arrived at 7:30 a.m. so my husband could provide an on-site semen sample at 9:00 for our IUI. He was not taken back until 8:30. I angrily asked whether he would be taken back in time for my 9:00 IUI, since sperm preparation takes 1–1.5 hours. After I asked, they made another call and took him back within 5 minutes. While we waited, three couples were taken back to provide samples. The front desk staff discussed everything except work, including telling stories, laughing, and sharing photos of their children—very sensitive in this setting. Another couple came to provide an on-site sample and left 20 minutes later! No one explained why we had to wait or why our IUI was delayed. It was nearly 9:30 and we were still in the waiting room with couples scheduled for 10:00 IUIs. It would have been easier if the office staff communicated or appeared to care about why patients were there and how difficult it can be to walk through those doors. Our usual office was closed, which is why we came here, but I will never return. Even if it means a longer drive on weekends, I will use another office. When we left and I went to the desk to check out, they all stared at us. The person on the phone helped us while the others did nothing but watch.
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V. Milliner
vor 11 Monaten
21.10.2025
It is best to schedule your appointment several hours before you need to leave. My appointment was at 7 a.m., and I arrived 10 minutes before 7, when they opened. I am still waiting to be called back after an hour and a half. I am typing this in the waiting room now.
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VIRGINIE GNITENDAMOU
vor 11 Monaten
20.10.2025
Thank you, Dr. Ross and Julie. Special thanks to Elena, a very kind woman who comforted me when I needed God's blessing. Dr. Ross, please continue doing your work with love.
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Rockell Harvey-Gutierrez
vor 11 Monaten
20.10.2025
Dr. Robinson is an excellent doctor. He is caring, knowledgeable, and passionate about his patients. He takes time to explain everything in detail. I admire Dr. Robinson's dedication and have tremendous respect for him.
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Uzma Siddiqi
vor 11 Monaten
19.10.2025
I had surgery at Shady Grove in Rockville. Dr. Robinson and his team did an excellent job. I highly recommend Dr. Robinson; he is the best.
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Floridian Food Reviews
vor 11 Monaten
19.10.2025
I was born here! I heard all my parents' blessings!
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Meghan Co
vor 10 Monaten
14.11.2025
I have been receiving care at SGF for over a year, and today I finally graduated—I am so excited! My primary physician during this time was Dr. Lauren Roth. I really like Dr. Roth; she is direct and data-driven, which are qualities I value in a physician. She always explained my condition carefully and answered my countless questions. My nurse Christie was also wonderful. She was always enthusiastic, positive, and optimistic. She was highly conscientious and always responded promptly to my questions and concerns. Special thanks also to my medical assistant Jewel, who was very kind at every follow-up visit.
I am giving four stars because I had some unpleasant experiences during my time there. I believe all SGF employees should receive training in trauma-informed care. Unfortunately, I experienced two miscarriages. At some appointments I felt anxious because I was nervous and crying, but I did not feel that the staff responded with enough sensitivity. My interactions with Dr. Michael Levy and Dr. David Saffan were especially poor. I also wish the billing department provided a smoother experience.
Overall, I am very grateful for the care I received at SGF because I am finally pregnant with my rainbow baby.
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Jennifer Boynton
vor 10 Monaten
12.11.2025
Special thanks to the staff, especially Bhumika Jagani. I was very nervous before the procedure, but your professionalism and kindness made me feel cared for, and I am very grateful. Everything was perfect, and I have no complaints!
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Khady Diop
vor 9 Monaten
13.12.2025
Many thanks to my outstanding team: Dr. Levy, Adrianna, Dani, and Harry. They were always very responsive and helped me greatly throughout the process. Sola also did an excellent job drawing blood. Kim P was wonderful during my visits and provided tremendous emotional support throughout treatment, always making sure I was doing well. The clinic manager was also excellent and very helpful, and Emely’s assistance was invaluable.
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Shiane Thompson
vor 9 Monaten
13.12.2025
Ashley at the front desk was very kind and welcoming and made me feel at home.
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Melea Lovelace
vor 9 Monaten
13.12.2025
This was my third visit to this clinic. The waiting room is always clean, and the front desk staff are always welcoming, especially Ashlee! I have had an excellent experience every time. Thank you all!
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Jaquelin Henriquez
vor 8 Monaten
07.01.2026
I had an excellent experience at this clinic. I met with Dr. Robinson, who patiently answered my many questions. I appreciate that although he no longer treats chronic pain, he still did his best to address all my concerns. He also gave me a list of doctors I could consult. I am very grateful to the women at the front desk, who also did everything they could to help me. Thank you to Maribel, Deliah, Maria M, Sade, Sochi, and Jazlyn for your help. Lamiya also made sure I had a good experience. Thank you to all the women at the front desk. I will definitely recommend this clinic. Thank you again :)
I completely forgot to mention someone else who helped me tremendously. Many thanks to Dr. Robinson's coordinator, Shannon, who went above and beyond to arrange an earlier appointment for me. I truly appreciate all her help. Thank you again!
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Keturah Pratt
vor 8 Monaten
04.01.2026
The staff were pleasant, but Shady Grove tried to charge both my insurance and me twice for a procedure I had only once! They even used the same code and synonyms for the procedure name both times, although they told my insurance company that the second charge was for "ancillary services," which is completely false. This is outright fraud. If they do not correct the error immediately and remove the second charge, I will report them to the appropriate authorities for fraud.
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Sandeep Aryal
vor 9 Monaten
24.12.2025
Thank you for helping us today, especially Yoniett A. at the front desk. She took excellent care of us and was very helpful. The clinic needs more employees like her.
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Ashima Bhattarai
vor 9 Monaten
23.12.2025
This was a great experience. The staff were excellent and helpful.
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Lindsey Stadler
vor 7 Monaten
02.02.2026
I had an excellent experience at both the Rockville and Washington, DC locations. I am especially grateful to my nurse, Juliet, who was very kind and helpful.
My only issue was billing.
If you use insurance, I strongly recommend carefully reviewing your explanation of benefits (EOB). Shady Grove requires an upfront deposit before any treatment to cover possible out-of-pocket or coinsurance costs, but this is only an estimate and you should not rely entirely on them to reconcile it.
They overcharged me by more than $1,400, and getting a refund has been very difficult. It has been three months since I last received services from them, and I am still waiting for the refund.
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Kara Blandino
vor 7 Monaten
31.01.2026
My experience at Shady Grove was amazing! I am 32 and was diagnosed with unexplained infertility after my husband and I tried to conceive for a year. We began treatment at Shady Grove in April 2025, completed three IUIs, and ultimately became pregnant on our third IVF cycle! Although the process was frightening and physically and emotionally exhausting, Shady Grove did everything possible to make it positive and hopeful.
My doctor was Dr. Roth. She is highly skilled and listened patiently to my needs and every question. She advocated for me with insurance several times and attended every important ultrasound. I felt that she truly heard my concerns and incorporated them into the treatment plan. If a protocol did not work, she was willing to try something new and adjust quickly without wasting time, which was essential to me. Dr. Roth is compassionate, understanding, and optimistic. I highly recommend her and would return to her if I ever need IVF again!
Special thanks also to my nurse, Juliet, who was wonderful! She always called with clear instructions and was extremely thoughtful.
Everyone, from the front desk to the doctors, was friendly, positive, and efficient. The clinic was beautiful and clean. I never had trouble scheduling appointments, and I had many of them. Wait times were also short.
I recommend Shady Grove to everyone trying to conceive—best wishes, because I know how difficult this journey is—and I strongly recommend Dr. Roth! :)
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Yvonne U
vor 7 Monaten
28.01.2026
I highly recommend Dr. Robinson. Before surgery, he patiently explained the hysteroscopy in clear, easy-to-understand terms. During the procedure, he answered my questions and explained in detail what he observed. Afterward, I received a detailed operative report. His team, Shannon and Jessica, was equally excellent. Dr. Robinson is a highly skilled Asherman's syndrome specialist.
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favor marta
vor 7 Monaten
28.01.2026
This clinic is amazing! The staff and doctors are all very kind and thoughtful. Dr. Jeanne O’Brien patiently explained every step of treatment while listening to my needs with tremendous empathy and care. Christine, Sandra, and all the front desk staff are friendly and professional and respond promptly to both calls and emails. Kim always has a smile, is warm and welcoming, and is ready to offer the best advice. I am very glad I chose this clinic and would recommend it to everyone. It is truly wonderful! Thank you! Thank you! Thank you!
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kiki Adalemo
vor 8 Monaten
22.01.2026
Dr. Robinson is an excellent fertility specialist! He is kind, approachable, and welcoming. He patiently explains everything and recommends the most appropriate treatment plan. He is knowledgeable and passionate about his work. To us, he was truly an 'angel sent from heaven.' His team is also outstanding. I highly recommend him!
Thank you, Dr. Robinson, Shannon, Jessica, and every other wonderful member of your team!
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Madhan Raj
vor 6 Monaten
07.03.2026
Sochi, the patient service representative, did an excellent job. She went out of her way to contact the medical team and doctor to arrange our bloodwork, saving us a trip and considerable time and effort. Thank you so much, Sochi!
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Angela Spinella
vor 6 Monaten
06.03.2026
Maria M. greeted me warmly with a smile at check-in, which made me smile too 😊
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Laura Michael
vor 6 Monaten
05.03.2026
Maria was pleasant and helpful when I showed up early to my appointment which was also before they were actually open.
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Kristy Brooks
vor 5 Monaten
28.03.2026
Thank you to Shady Grove for helping us welcome babies twice! From Dr. Chang to Dr. Ross, every healthcare professional was wonderful and made our dream come true. We love you and appreciate everything you did. Special thanks also to my nurse Christie, who helped me so much. Thank you, and God bless you.
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Kayla Koeppen
vor 5 Monaten
28.03.2026
I am sitting in my car in the parking lot, crying. I called twice. The first time, someone answered and immediately hung up. The second time, I was speaking with the front desk when the call was disconnected again. I am part of this medical network and was asking whether my records could be sent to another highly regarded physician. I live far away and wanted to know whether I might qualify for surgery related to Asherman's syndrome. The clinicians where I now live are wonderful, but I wanted one final opinion before abandoning other treatment options and considering surrogacy.
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Montana Brunetto
vor 6 Monaten
26.03.2026
This has been one of the most difficult experiences I have ever had. Problems have continued since we began working with this company.
I first contacted the Hagerstown office, which is only a remote office and currently performs no procedures. The doctor was kind and made us confident about treatment.
My first clinic visit was in Frederick. I am grateful to nurse practitioner Milka and my initial contact Julie. Both were wonderful, kind, helpful, and thoughtful.
After initial treatment, we were excited to begin IVF injections and egg retrieval. However, nearly six months after we started, they told me my BMI was too high for sedation and had to be below 40. My weight had not changed, so I do not understand why they waited so long to tell me.
They then promoted a new GLP-1 program. I understood that the medication was not insured, but only one minute before the appointment did they disclose that the GLP-1 nursing consultation was also excluded and that all visits, follow-ups, and medication would be self-pay. I canceled.
For a year, I have struggled with their billing errors. I have communicated with SGF and my insurer, but SGF's claims team seems unable to process claims correctly. My insurer ultimately received multiple duplicate claims while SGF kept saying they were pending. I repeatedly submitted my explanations of benefits (EOB) to SGF.
It is now March 25, 2026, and I still lack final results for services received March 17. They appear unable to bill correctly.
At the Rockville office, they overcharged me nearly $600 for a procedure and took over three months to refund it, destroying my trust in their billing.
They ruined our experience and created obstacles at every turn. We will never return, and if you plan to use insurance, consider other options.
This has been awful. My husband underwent chemotherapy for cancer, and we only wanted a child.
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Joe B
vor 6 Monaten
26.03.2026
Words cannot describe our terrible experience with this company. The doctors and nurses were wonderful, patient, and informative. The clinical staff took excellent care of my wife during visits. But every other aspect of the company seems openly designed to extract every possible dollar from you and your insurer.
Be very cautious with the front desk and management. For a procedure in Rockville, we were told we had to pay more than $1,200 upfront, without being told it was only an estimate or that we could pay later. We were forced to prepay and told this amount remained after our cost-sharing, but the actual charge was less than half the estimate. We discovered this only because our health reimbursement arrangement (HRA) rejected reimbursement, saying SGF had billed incorrectly, though I no longer believe it was a mistake. It took over three months to resolve this first problem and recover our money because they billed our insurer and separately charged us for the same service.
For the past year, we have also disputed every other claim with this company, with no resolution. They use different codes for every submission, leaving me dependent on my insurer's explanations of benefits to determine the correct claim. They repeatedly resubmitted the same claim until their latest bill request produced five pages of duplicate submissions. We were quoted one amount by phone, billed another, and have now received an email demanding a third amount higher than either previous figure.
The company offers additional consultations about GLP-1 medication and genetic testing but never discloses that consultations with its specialists cost hundreds of dollars and are entirely uninsured. Fortunately, we canceled one before being charged again.
It is unacceptable that a company lacking basic bookkeeping skills—or deliberately overcharging customers—continues operating. I suggest researching alternatives before using them, though I know options are limited.
I was forced to undergo chemotherapy for cancer, and afterward we only wanted a child.
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Trish Palmer
vor 5 Monaten
21.04.2026
My daughter spent years at Shady Grove trying to conceive and failed repeatedly. They said it should work but made almost no effort to identify the reason and still offer no explanation. Spending so much money only to face disappointment again and again is heartbreaking. If you want to become pregnant, do not go there!
A heartbroken mother/grandmother
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adam beerich
vor 5 Monaten
18.04.2026
I cannot fully express how impressed I was by our first experience at this clinic. We came for testicular sperm extraction (TESE) and egg retrieval. The coordination was flawless. Every staff member my wife and I met was professional, helpful, and went above and beyond.
Our previous clinic experience was a nightmare, while Shady Grove's staff operated like a well-oiled machine. Every interaction was purposeful and carefully planned, and execution was seamlessly coordinated like Transformers!
My wife and I were extremely pleased with our Rockville experience and left feeling secure that we had found the most professional team. Credit to the organization and all its staff. We are thrilled to have found a leading clinic in the field!
💪😎
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Sheena Gozon
vor 5 Monaten
17.04.2026
Lola—I hope I spelled that correctly—is amazing! She is a ray of sunshine who warms your heart while you wait anxiously. She comes to get you with a walker, yet she is agile, energetic, and outpaces everyone, and you never hear her complain.
She is wonderful!
The whole team is wonderful. I am fortunate to have so many people supporting me on this journey. Sorry I cannot remember all my dream-team members' names today.
Special thanks to Amanda F, who continually supports and encourages me and always replies to my many messages. Thank you.
I am so grateful! 🙏🙏🙏
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Pavithra Partheeban
vor 4 Monaten
15.05.2026
Five stars for Jaslyn alone. She always does her best to help schedule my appointments. You know how difficult scheduling can be in an urgent situation. She is the most patient-focused clinician I have met at SGF. It took nearly a month to schedule my postoperative follow-up, and she did her best to prioritize my needs.
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Byron Au
vor 4 Monaten
11.05.2026
Ally in andrology, Afsaneh K, was extremely helpful. My wife and I are going through our second embryo transfer, and it has been a very difficult time. Ally helped confirm all the necessary testing and even printed the referral order to ensure the analysis results were accurate.
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Marie Louise Mboh
vor 4 Monaten
06.05.2026
I am so glad everything went well. SGF was outstanding throughout the treatment and gave me a great deal of encouragement. My husband and I are now delighted to have our little princess home with us. We take time to thank God for everything He has given us.
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Samantha R
vor 2 Monaten
29.06.2026
Lexa drew my blood, and it was very quick and completely painless. This was my first visit, and the entire experience was easy and pleasant.
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Brandi Travis
vor 2 Monaten
27.06.2026
The worst decision I ever made was coming here. You are treated like cattle. All they care about is money. The entire experience was terrible. No one seems able to help you, and no one cares about the patients.
N
Nom De Plume
vor 2 Monaten
26.06.2026
Edit: The front desk referred to my patient coordinator as a “nurse,” but I later found out that she was not one. For anyone visiting SGF for the first time, you will initially be assigned—and it feels like forced upon you—a “patient care coordinator,” after which you may have to go through considerable difficulty to reach an actual nurse. This patient care coordinator knows very little about your case. Communication improved with the nurse, but it is unbelievable that such a well-funded medical organization has created such bureaucratic barriers. Patients bear the consequences of these expensive experiments, but the clinic could at least coordinate and manage everything properly. Reddit is full of complaints from patients who cannot reach their doctors and whose health has suffered because of poor communication.
Original review:
I am currently giving SGF a chance to correct this unacceptable communication and the gatekeeping through the patient portal that is intended to prevent administrative harm. It is safe to say that, so far, I advise prospective patients to avoid this clinic.
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Jahre Erfahrung
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Englisch
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University of Wisconsin Hospital and Clinics
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Unterstützung bei Präsenzterminen
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Adresse der Klinik
9601 Blackwell Rd 4th floor, Rockville, MD 20850, Vereinigte Staaten
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