Shady Grove Fertility in Mechanicsburg, PA, Vereinigte Staaten

Shannon made me smile with her kind and helpful nature.

At one point, I wondered whether I would ever have the chance to realize the dream I am living today. With the help of an outstanding minimally invasive gynecologic surgery (MIGS) physician, Dr. Nguyen, her excellent team, and the care team in Towson, Maryland, we finally welcomed our long-awaited, beautiful baby. Because of endometriosis, IVF was our last hope of becoming parents. I am not sure anything can prepare someone for the emotional impact of infertility, but I can assure you that at SGF Mechanicsburg, you will receive not only excellent clinical care but also genuine compassion and empathy. I especially want to thank several staff members who made my experience exceptional: my nurses Morgan S and Amanda R, as well as Shannon V and Caitlin R. I would recommend this clinic to anyone who needs fertility treatment, and I will definitely return for a future embryo transfer!

Dr. Nguyen and all the staff/nurses gave us tremendous support and help during our family-building journey. It has been a year since my IVF transfer, and my baby is now 4 months old and thriving. I sincerely recommend SGF to anyone hoping to build a family. SGF is a great place to start. Thank you again to the doctors and staff/nurses for everything you did to make our dream of a family come true. My wife and I are deeply grateful.

I loved working with SGF! Facing reality, undergoing tests, enduring the ups and downs, and attending countless appointments were difficult. Yet at every step at Shady Grove, we met caring and positive staff. Feeling safe and comfortable during our most vulnerable moments was wonderful. Our journey had many setbacks, but thanks to SGF, we ultimately succeeded and are overjoyed. Never give up hope!

We had an excellent experience at Shady Grove Fertility, and words cannot express our gratitude for the care we received. From the beginning, the entire team showed tremendous compassion, expertise, and support, helping us through an emotional and stressful time. I especially thank my nurse coordinator, Carrie, who was essential to us. No matter how many questions I asked, she was always kind, patient, and prompt. She explained everything clearly, reassured me during tense moments, and made me feel that I was not alone. Her encouragement and care meant more than I can say. Thanks to this clinic and Carrie’s support, we now have our beautiful baby and will always be grateful. I strongly recommend Shady Grove Fertility to anyone undergoing fertility treatment; you will receive excellent care here.

SGF Mechanicsburg exceeded every expectation. Given my medical history, I expected barriers and bad news but instead received what felt like miraculous help. The entire team was organized, caring, and highly professional. Treatment also moved much faster than expected. The 1.5-hour drive each way was completely worthwhile for first-rate care. I am deeply grateful!

SGF gave us two miracles, and we are deeply grateful for their support and care throughout the process. The doctors, nurses, and entire care team were wonderful and a pleasure to work with. Dr. Nguyen was especially supportive after our miscarriage and helped us rebuild our family. Everyone remembers your name and is very kind. The facilities are also clean and modern. Highly recommended!

I am very grateful to the entire Shady Grove team and Dr. Nyugen. After two intrauterine insemination (IUI) cycles, we became pregnant and are now more than halfway through the pregnancy. Every staff member treated me with respect, was attentive, answered my questions patiently, and provided a great deal of support. Throughout the process, I felt heard and included in every decision. This was especially important when I asked to move the IUI to another day because I felt I understood my cycle, and that was the cycle that resulted in pregnancy. At first, I was nervous and unsure how to seek help, but I am very glad I took that step. I had a wonderful experience at Shady Grove and encourage anyone struggling with infertility to seek their help!

After several months of trying, we are finally expecting our rainbow baby! My nurse Jess was wonderful throughout the entire process. I am now 8½ weeks pregnant! We feel very fortunate that Shady Grove has been part of growing our family. All the staff were excellent and made us feel reassured. It is bittersweet to graduate from the clinic, but we are extremely grateful! Thank you all for helping us welcome our rainbow baby ❤️

100% recommended! After trying naturally for more than a year without success, we sought help. My husband and I both had comprehensive testing and then discussed our situation and options with Dr. Nguyen. We decided on IUI. Fertility treatment can be complicated, with precise timing and frequent visits, and emotionally difficult, but the staff was consistently patient, kind, caring, helpful, encouraging, and professional. We conceived during our third treatment cycle and now have a healthy baby boy! We are so grateful to SGF for helping us build our family and overcome infertility.

If you need help, hire me. Prenuptial agreement ready.

I went to Shady Grove because I had been diagnosed with PCOS and could not conceive naturally. I spent tens of thousands of dollars on treatment that ultimately had no chance of working because I had severe endometriosis. During my care at SGF, I repeatedly raised concerns about my symptoms and possible endometriosis, but Dr. Lauren Roth dismissed them, saying, “It’s just your PCOS.” All my time, money, and heartbreak were wasted because they refused to investigate an underlying problem. “You’re young; you just need to keep trying,” she said. I would not recommend SGF to anyone.

We began going to Shady Grove this summer after several months of trying unsuccessfully for a second child. Dr. Nguyen was compassionate and professional. Everyone, from the front desk and nurses to the ultrasound technicians, was excellent. The clinic assigns a nurse coordinator, and ours always responded quickly. There were occasional minor billing issues, but that happens anywhere insurance is involved. The clinic always found suitable appointment times, and I never waited long. We are now expecting our second child. Honestly, I was sad to leave Shady Grove because their team provided first-rate care and service.

Patient coordination was completely unhelpful and unfriendly.

I can't say enough good things about Shady Grove and the staff. Everyone was so welcoming and positive. Shannon ended up helping me almost every visit and she was so welcoming and happy, it made each appointment feel positive. Highly recommend!

Dr. N and the SGF Mechanicsburg clinic provided attentive, excellent care. Our baby was born on October 1, 2022, following intrauterine insemination (IUI). 🙂

This clinic is absolutely profit-driven! If you do not begin treatment immediately, they reject you. I went for a consultation and was told that I was 30 pounds overweight and ineligible for fertility treatment. I then asked whether I could at least complete some testing while continuing to lose weight, and they told me that even after reaching a certain BMI, I would still need an HSG and laboratory tests. I spent months devastated by the rejection before deciding to go to Penn State Health, and they have been amazing! My consultation was on Monday, I had an HSG three days later, laboratory testing a week later, and additional blood work several weeks later to confirm ovulation. Now I am simply waiting for my follow-up and the next step in treatment.

We had a decent experience at Shady Grove. We really liked their former PA Mindy and new PA Kaitlyn. We worked with them for years to obtain my full diagnosis and the best treatment plan. At every visit, the sonographers and nurses warmly provided updates and explained everything in detail. The billing department was regularly difficult to deal with. Some items were billed incorrectly repeatedly, we were told we had not met our deductible, and we were charged for services we knew our insurance covered. Going back and forth with them was the most frustrating part. Overall, however, we had a good experience obtaining the correct diagnosis, receiving comprehensive treatment explanations, and completing several rounds of IUI. When we ultimately conceived naturally, we had been planning to proceed with IVF. The facility allowed us to remain under their care for the first 9 weeks of pregnancy to monitor progress, for which we are deeply grateful. Leaving their care for routine obstetric care was very difficult. We would use Shady Grove again if needed.

They are full of nothing but lies. My wife and I had a free consultation with Nguyen MD in October 2024. Even though it was free, I still received a bill from them. I explained this to their billing department, but they continued sending bills and charged my insurance! I will take them to court for a fraudulent insurance claim over what was supposed to be free information about the procedure, costs, and so on...

Unless you meet a certain BMI requirement, they will do nothing for you except recommend weight management. And unless you have enough money to pay out of pocket, do not bother seeking GLP1 treatment through them. If you want to use insurance, they will simply send you back to your PCP for the medication. Their hours are also exactly the same as my work hours, 8 to 4, and they close for lunch at noon, so trying to reach them during my lunch break is wonderful. Let me save you the trouble after they let me down.

My husband and I participated in the embryo donation program at Shady Grove Mechanicsburg. We are deeply grateful that our first transfer succeeded, and I am now 12 weeks pregnant. From our first day in November through our “graduation day” in April, the Mechanicsburg staff impressed us. We met Dr. Nguyen only once, but she was very kind, supportive, and caring. She made sure to see us and wish us well on our “graduation day.” Most of our interactions were with front desk staff and nurses. The front desk staff always knew my name when I walked in, even on my first visit. They were consistently kind and welcoming. The several nurses who worked with me throughout the journey were wonderful. They were organized and punctual. When they said I would hear from them on a certain day and time, I did. The financial team and all other staff involved in our care were pleasant to work with and quickly answered our questions. Kristi, the nurse who performed three of our ultrasounds, was genuinely excited for us and explained everything that was happening and what we were seeing. She truly cared about us and our pregnancy. We are deeply grateful that our journey was as quick and smooth as we had hoped. Thank you!

Excellent, highly professional service. Strongly recommended.