在RMA做试管婴儿和冷冻胚胎移植的经历非常糟糕。总共花费了大约4万块钱，我建议大家找个更好的地方，把时间和金钱花在刀刃上。工作人员冷漠无情，毫无帮助。我没想到只见到了医生两次，其他所有就诊都是护士接待的。

I went to this clinic in 2023. I was treated less than a human being, which led to an emotionally painful experience. I spoke with Dr. Ghazal about the treatment I received and that I paid for services not rendered. I asked for a refund for services not done and she agreed to refund me. I was on the fence about doing another IVF cycle. She agreed to let me think about it before obtaining the refund, without a deadline. I decided to think about it for a while. I called the office in October of 2025 to ask for my refund that was agreed upon. No one has called me back. The receptionist stated she would pass my request on to the East Coast office that handles financial dealings. She said they should call me within two weeks. No one called back. I have made multiple attempts to speak to someone at the clinic who could assist. The only thing I have been able to do is leave messages with the receptionist that have NEVER been returned. They also didn't respond to my complaint with the BBB. IVF is an emotional rollercoaster. We are human beings, not dollar signs. Anyone who has gone through this knows how difficult it is. I have since found out from other specialists that the IVF cycle should not have been done until after I had a surgery that could have improved the outcome. Dr. Ghazal seemed kind at the time, but her staff were rude, especially in email communications. They had no problems returning my calls and emails when they were getting something out of it. I also think "certain" types of people were treated better. Do not go to this clinic. If you can afford the consultation fee at multiple clinics, do so. However, doing that is not a guarantee of good care. Some of these clinics put on a good show at your initial visit and then change for the worse. Choose a place you feel safe and cared about, at the very least. I am still hoping to get this matter resolved.

您好， 为了保护您的隐私，我使用了化名。我有个问题想请教您： 您是否愿意与一位男士合作，借助捐卵者的力量培育试管婴儿胚胎？这位男士希望将所有胚胎捐赠给“雪花胚胎领养中心”（Snowflakes Embryo Adoption），自己不使用这些胚胎。这位男士希望延续他外祖父母的血脉，因为他的外祖父母后代太少（他的一个表亲在20世纪80年代夭折，而表亲的父亲在15年后去世前没有再生育），而且他的外祖父是独生子。但是，如果可以的话，他强烈希望避免承担为人父母的责任。他很想成为一名精子捐献者，哪怕是公开的捐献者，但可惜的是，由于他患有自闭症、注意力缺陷多动障碍、焦虑症、心律失常、轻度肥胖和非酒精性脂肪肝，他不符合匿名捐精的条件。虽然他可能符合也可能不符合公开捐精的条件，但问题是，即使他毕业于一所不错的大学，是否真的会有人愿意接受他这样的捐精者。因此，这位男士认为，通过卵子捐赠培育胚胎，并在之后立即进行胚胎捐赠，是他身故后为外祖父母留下生物学遗产的最佳途径。 你真的愿意与这样一位男士合作吗？

I was very hesitant to move forward here because of the many negative reviews, but I still gave it a chance and had a consultation. Unfortunately, I left feeling devastated and even more discouraged about my fertility journey. I paid more than $250 for what felt like a rushed and impersonal conversation that was unkind and mean. The doctor asked about my fertility history in such a blunt way that even my husband felt uncomfortable for me as he saw me panic. When I mentioned that I hoped to have 3–4 children in the future, her response was simply, “Given your age, that’s going to be difficult if you don’t start now.” I became emotional, and instead of showing compassion, she brushed it off with, “Yeah, fertility isn’t fair, okay moving on…” That left me shocked and in tears. The TikToks seem funny, until it’s not. She made an apathetic post months ago about how if you wanted a kid by 2026, then your time is out already which was distasteful and horrific. So many women reposted it and spoke ill of it and how it made them go in panic. She is not a people person and is not kind unfortunately along with the nurses there. They are all judgemental. Anyways, Afterward, I was quickly pushed into an exam and then sent to another staff member to discuss finances. That interaction was even more discouraging — I was spoken to in a dismissive, almost judgmental way, as if my ability to pay determined whether I belonged there. The overall impression I got was that this clinic emphasizes luxury (ocean views, prestige, appearances) over actual patient care. I was also told that with any interaction with the Dr., I must pay to speak to her even if it’s to ask a question- which felt very unprofessional and awkward. The entire atmosphere felt cold and transactional. The phone staff were curt, the office staff were judgmental, and the doctor seemed detached, with little bedside manner in a field where empathy should be a priority. Fertility treatment is one of the most emotionally and financially difficult journeys a couple can go through. Patients need a doctor who is not only knowledgeable, but also compassionate, kind, and supportive. I left the clinic crying and heartbroken. This experience confirmed what so many other reviews warned about. If this practice wants to improve, compassion and respect must come first — because right now, it feels like patients are treated as numbers, not people.

他们只想骗你的钱！！我来这里后立即被诊断为多囊卵巢综合征 (PCOS)，没有做任何激素实验室检查或健康筛查。当我听到这个突如其来的诊断结果时，Ghazal 医生震惊地说“我是幸运的”，并让我和她的财务协调员坐下来讨论我打算如何支付数万美元的 IUI 和 IVF 治疗费用。她要求做的血液检查只包括 CBC 和 T4。没有第 21 天的测试，没有睾酮测试，也没有其他与我的激素平衡相关的测试。我等着听取妇产科医生的第二意见，被告知我肯定没有 PCOS，事实上我非常健康。几个月来我一直担心我的生育状况，但一切都毫无意义，而我确信这家机构为了经济利益而剥削完全健康的女性。

避开这家诊所。三次失败后，你应该被淘汰，而我给了五次。我对整个过程感到非常难过，希望这篇评论能帮助其他女性避免这种糟糕的做法。几周后，我仍然在等待“复诊”，所以我觉得是时候分享我的糟糕经历。请注意——我很少写评论（这可能是我的第一篇），但鉴于生育护理的敏感性，我觉得分享我的经历很重要。虽然Gazelle医生拥有令人印象深刻的背景，拥有哈佛和斯坦福的学位，并且非常精通统计学，但我的整体体验却极其令人失望，说实话，令人沮丧。 从一开始，这家诊所就给人一种混乱、缺乏人情味的感觉。她的工作人员在联系你时很友好，但没有登记，没有复诊，甚至没有确认我的预约是否在日历上——我不得不不断地打电话确认我的预约是否已安排好。我的工作量比他们更大。每次预约都需要现金预付，甚至在短短五分钟的Zoom会议之前也是如此，而Gazelle医生经常迟到15到30分钟，无论是线上还是线下。 承诺的“礼宾联络员”从未跟进我的化验结果。我又联系了三次才成功登录我的门户网站，而且每次都加载错误。如果我想查看已经付款的结果，我必须再预约一次，并额外支付125美元才能获得解释。哦，对了，请注意，在信用卡交易处理完毕之前，医生不会接电话。另外请注意，我不在乎用现金支付优质服务或医疗服务。我们的财务状况良好。但他们索要款项的方式实在太奇怪了。我是企业主，这不符合礼仪。 只做了几项检查（在我看来并不彻底）后，她就迅速给我贴上了“不明原因不孕”的标签，并立即将话题引向了宫腔内人工授精（IUI），同时又告诉我这可能行不通，然后又把试管婴儿（IVF）列为唯一可行的选择。“一年来断断续续地尝试，你肯定累坏了——试管婴儿（IVF）可能是你目前最轻松的途径了。”（操纵策略——“累坏了”）。我来找她是为了寻求答案，而不是为了寻求一个可能失败、花费3万到6万美元的神奇手术。她没有给出任何答案，因为她检查出的所有结果都非常健康正常。 除了经济上的困扰，最让我伤心的是缺乏同情心。生育治疗本身就是一个人最容易承受的情感创伤之一，而我却感觉自己被忽视、被忽视，被当作一个数字而不是病人来对待。一个本应充满支持和希望的过程，却变成了交易，甚至被恐惧驱使。 我的反馈：这家诊所迫切需要更好的系统、更好的沟通，以及最重要的，更好的患者护理。如果没有同理心、组织能力和坚持不懈的精神，再好的学位也毫无意义。 尽管这位医生的资历令人印象深刻，但我实在无法凭良心推荐她。

我们在Rise Fertility，尤其是Ghazal医生那里的经历令人极度失望，令人心力交瘁。这家诊所完全没有提供任何患者——尤其是正在接受生育治疗的患者——应有的关怀、同理心和专业精神。Ghazal医生在整个治疗过程中毫无同情心。她匆匆忙忙地与患者互动，在治疗结束后的后续电话回复也冷淡、简短、敷衍。她没有提问的空间，没有情感支持，也没有任何迹象表明她真正关心我们的处境。可悲的是，缺乏同理心的不仅仅是医生。我们接触的执业护士也对我们的处境毫无关心或体谅。尽管看到我妻子情绪崩溃，诊所里却没有人表现出哪怕一丝同情。更糟糕的是，在支付了2万多美元的治疗费用后，这家诊所竟然还厚颜无耻地向我们收费，仅仅是为了查看我们的病历。这不仅不道德，更是在经历了令人心碎的经历后，又一次重重地打脸。我们永远不会向任何人推荐Rise Fertility。这里对情感的冷漠和缺乏耐心的护理令人无法接受。如果您在如此脆弱的时刻需要支持、同情和专业精神，请另寻他处。

在我两次流产后，我来到 RISE is 2023 寻求团队的帮助。我非常高兴我这么做了，因为团队能够帮助我确定尝试怀孕的后续步骤！在这个帮助下，我能够做出自己怀孕的决定，并于 2024 年 6 月 21 日生下了我的男婴。 Rise 的团队给了我信心，让我在接受任何其他干预之前再尝试一次。我感觉他们很关心我，而且很关心我！ 谢谢崛起团队！

当从另一位医生那里得知我不可能怀孕的消息后，我崩溃了。幸运的是，我找到了提高生育力！经历 IVF 过程的想法对我来说很可怕，但我很感激找到了 Rise Fertility。他们帮助我生下了我的奇迹宝宝，Rise 的女性让我在她们的照顾下感到安全。我极力推荐他们。我非常感谢 Rise Fertility。

如果您正在寻找一家具有个性化风格的生育诊所，那里的工作人员都知道您的名字并且真正关心您的健康，那么 Rise Fertility 就是您的最佳选择。我的妇科医生向我推荐了加扎尔医生，从我第一次预约开始，我就感到消息灵通——加扎尔医生在没有任何压力的情况下清楚地解释了我所有的选择，帮助我针对我的情况做出了最佳决定。在一年的时间里，Rise 的团队与我分享了好消息和坏消息，但他们总是充满同情心和支持。我强烈推荐 Ghazal 博士和 Rise Fertility 的整个团队。感谢他们的照顾，我现在已经怀孕四个月了，真是感激不尽！

这篇评论和我对 Rise Fertility 的感谢 早就应该了。 一年前，作为一名三十多岁的单身女性，我做出了一个强有力的决定，在 Rise Fertility 冷冻我的卵子。 从一开始，团队的热情、同情心和专业精神就让一切变得不同。加扎勒博士彻底而诚实，确保我在整个过程中感到知情且轻松。她的护士劳拉非常棒！ 她超越了一切，提供了持续的支持和真诚的关怀，将一个令人生畏的过程变成了一个积极的过程。这些药物对我的身体和精神都造成了很大的压力，但当我回想起来时，生物钟压力带来的缓解让我觉得这一切都是值得的。 感谢整个团队的奉献和友善。在迈向未来的如此重要的一步中，我无法要求更好的照顾和支持。 我强烈推荐 Rise Fertility 进行任何生育治疗。

After 10 years of TTC, being treated by multiple previous fertility clinics, 3 failed transfers and none of them seeking further missed diagnosis. Dr. Ghazal and NP Heidi never gave up on us. They always listen to our concerns and tried different protocols. We were finally able to have our take home baby this past fall 2024. 🥰💕 Thank you team for all your support and willingness to help us achieve parenthood.