의사 소개
Shefali Shastri 박사, 미국
RMA New Jersey의 임상 책임자이자 의사 파트너인 Shefali Shastri 박사는 오랫동안 RMA에서 활동해 온 생식내분비학 전문의로, 이 병원에 합류한 2009년 이후 2,000명 이상의 아기가 태어나는 데 기여했습니다. 여성 건강과 생식의학을 진로로 삼게 된 초기 계기는 산부인과 의사로 30년 이상 진료한 어머니였습니다. 궁극적으로 최첨단 과학과 긴밀한 의사·환자 관계가 그녀를 이 분야로 이끌었습니다.
Shastri 박사는 미국 전문의 자격을 갖춘 생식내분비학 및 산부인과 전문의이며 Georgetown University에서 생리학 석사 학위를 취득했습니다. Robert Wood Johnson Medical School에서 의학 학위를 받았습니다. NewYork-Presbyterian Hospital/Weill Cornell Medical Center의 산부인과 및 생식의학·난임 센터에서 레지던트와 펠로십을 수료했습니다. American College of Obstetricians and Gynecologists의 펠로이며 American Society for Reproductive Medicine의 회원입니다.
이 분야의 의사로서 Shastri 박사는 모든 여정이 저마다 다르며 환자가 자신에게 맞는 충분한 정보를 바탕으로 결정을 내릴 수 있어야 한다고 믿습니다. 여성이 가임력을 능동적으로 관리하도록 돕는 일에 열정적이며, 환자에게 충분한 정보와 세심한 임상 진료를 제공하고자 합니다. 과학과 혁신에 깊이 헌신하고 탁월한 진료와 최적의 결과를 위해 노력하는 RMA New Jersey에서 일하는 것을 자랑스럽게 생각합니다.
그녀는 “기억 속에 아주 특별한 방식으로 남은 놀랍고 강인하며 영감을 주는 환자들을 정말 많이 만났습니다”라고 말합니다. “그들과 함께 일한 것은 제 경력에서 가장 큰 보람 중 하나였고, 지금도 그렇습니다.”
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Sandra Barnett
1년 전
2025.04.06
This place is amazing, and I would recommend it to anyone struggling with fertility issues. Dr. Bohrer is one of the best doctors I have ever met, and Adriana was wonderful and always there when I had questions/concerns. My husband and I now have a beautiful baby boy.
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Danielle Dufour
1년 전
2025.04.02
I highly recommend this clinic. Everything was communicated clearly and explained thoroughly throughout the process. My nurse was always willing to listen to my concerns and answer any questions. I fully understood every step of the journey, which fortunately was brief for me.
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ana khurtsidze
2년 전
2025.03.07
I cannot thank the incredible RMA team enough. Thanks to their attentive care and support, I am now 8 weeks pregnant and everything is going well. They have been there for me from the start. I had three episodes of bleeding, and each time they scheduled me immediately. Their quick response and compassionate care meant the world to me during such stressful moments. Every doctor, nurse, and staff member I encountered was professional, kind, and genuinely invested in my journey. RMA provided not only first-rate medical care, but also emotional support that made all the difference. I always felt heard, valued, and exceptionally well cared for. They even gave me a thoughtful gift for my baby, which truly touched me. These small but meaningful gestures show how much they care about their patients. If you are looking for a fertility clinic that truly cares, I highly recommend RMA. They are simply the best!
2025.02.28
I tried to reschedule a Monday appointment on the previous Thursday. The staff cited a 72-business-hour cancellation policy and said I needed a credit card on file to be charged if I rescheduled. They were trying to establish care and collect fees before I had even entered the building.
This policy is not clearly stated anywhere on their website, and I received no email/text about it when I made the initial appointment.
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Mindy Schaper
2년 전
2025.02.12
I came here for outside monitoring as a surrogate. They are always extremely fast and professional—the quickest medical care I have received anywhere, with almost no wait—and the office is quiet with friendly staff.
2025.07.15
RMA operates like a well-oiled machine with a very high patient volume. As a result, they do not provide personalized treatment and instead take a one-size-fits-all approach. After two failed transfers, I decided to switch to CCRM. At CCRM, I quickly became pregnant because the doctor listened carefully and created a personalized treatment plan that improved my chances of implantation. Last year, my healthy, beautiful daughter was born, and I am so glad I switched clinics. If you are a patient who can conceive easily through IVF, I recommend RMA. I had issues including fibroids and spent months undergoing various procedures and medication treatments without any success until I left RMA!
2025.06.22
My wife and I underwent five IVF cycles at RMA, but unfortunately, the overall experience left us deeply disappointed. Although we understand that medical treatment can be challenging and complex, we found the care model more like a factory operation, lacking the personalized attention and support we expected.
Throughout treatment, we rarely saw or spoke directly with a doctor, leaving us feeling disconnected and uncertain, especially during a journey with such high emotional and financial stakes.
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Eric Ackerman
1년 전
2025.05.27
The experience and results were excellent. However, the low rating is because if you still have embryos stored for future use and later decide to discard them, they completely ghost you—except for the annual bill. Very disappointing.
2025.05.01
Customer service means everything to me. I simply want to commend Rob in the financial department for going above and beyond and for the service he provided. Thank you again for all your help!
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Maria Raiser
1년 전
2025.08.21
They did an excellent job helping me navigate complicated fertility care during the pandemic, and after a long wait, we finally welcomed a healthy, happy, intelligent, strong baby. They helped with my insurance and managed the extensive paperwork. My nurse was supportive, compassionate, knowledgeable, and efficient.
2025.08.19
This is the worst facility. It operates like a factory and does not care about anyone. They could not even perform the bloodwork correctly and made me return. No one knows what they are doing.
2025.09.06
I can't say enough good stuff about this place. Everyone was fantastic that we dealt with. We were informed about everything and everything went as planned. The doc asked us if we wanted a girl and sure enough somehow some way we got a girl. We went there for our first child as well which is a 6-year-old healthy boy now. Our daughter is very healthy as well and she is now 2. I highly recommend this facility and we couldn't be happier. Thank you very much
C
2025.09.05
Dr. Jain was very kind and attentive and listened patiently to our needs. She guided us compassionately through both difficult news and positive developments.
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Samantha Merton
12개월 전
2025.09.14
You make an appointment, but they do not honor it. Be prepared to wait more than an hour. A woman whose appointment was later than mine was called before me. I arrived on time, and when I asked why someone with a later appointment had been called first, they gave no answer.
Today was also the last day of my treatment, and I learned from the person drawing my blood that I should not drink alcohol during treatment. Neither my nurse nor my doctor had mentioned this. They told me not to exercise but never mentioned not drinking alcohol.
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Poetic Justice
12개월 전
2025.09.13
This clinic is extremely unprofessional and poorly managed. Be prepared to wait more than an hour past your appointment time. I am not exaggerating: this was the third time we waited 94 minutes after our scheduled appointment for an ultrasound. They are poorly staffed and managed. This clinic is simply awful. Find a fertility clinic that respects your time.
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Guido Tebano
11개월 전
2025.10.07
This review concerns RMA's organization as a whole. Their billing and response processes are chaotic. They have some of the best doctors and nurses, but unfortunately you have to deal with a poorly managed department. Communication is very poor, so good luck getting accurate information about actual costs. I submitted three forms and, after repeated follow-ups, they finally said seven months later that they had received them, yet decided to bill me. Even the excellent doctors are not worth it.
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Sone Caminis
11개월 전
2025.10.02
Stay away from this baby factory. It was the most dehumanizing experience anyone could have. They are cold and never acknowledge that medications can have side effects. After becoming pregnant, I became very ill, yet there was no accountability or help to make things easier. I was hospitalized several times with severe edema and nearly had a stroke. On top of that, I never received a storage bill; it was sent straight to collections without my knowledge. When I tried a second transfer, I attempted to arrange a payment plan, but the entire billing department was awful and said terrible things because their policy stated that I could not have a transfer until my $1200 storage fee was paid in full. I have never heard of a bill preventing you from using your own biological embryos. I disputed this several times, but billing actually prevented me from scheduling an appointment with the doctor to discuss it. Stay away. I switched to another clinic and had a much better experience. This place does not deserve even one star.
2025.10.24
If negative stars were an option, she would get them.
Extremely unprofessional and traumatic experience with Dr. Zhu
I had a hysterosalpingogram (HSG) at RMA performed by Dr. Zhu, and it was one of the worst medical experiences I have ever had. She was extremely unprofessional, inconsiderate, and rough throughout the procedure. Dr. Zhu introduced herself while standing at my feet, where I could not even see her face, and never explained what the procedure involved or what to expect. That day, I felt like the next number on her list rather than a patient deserving care or compassion. To her, it felt like a factory.
The experience left me deeply traumatized—I developed genuine PTSD from the pain and distress. To make matters worse, she was a tier-two provider, I was never given a choice beforehand, and now I face a huge bill for a procedure that left me physically and emotionally exhausted.
I would never recommend Dr. Zhu. If you plan to have an HSG or any other procedure at RMA, be sure to ask for a tier-one provider and confirm who will perform it. No patient should be treated the way I was.
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Brook Ogden
11개월 전
2025.10.21
Terrible experience! I love the Marlton office, but this egg retrieval left me traumatized for life. I nearly died from such a quick procedure. I was hospitalized for 4 days and needed two blood transfusions to save my life. They caused severe bleeding from my ovary into my abdominal cavity. I am too afraid to have any more fertility procedures at this clinic and hope my local office can handle the rest, though my embryos may still need to be sent to Marlton. Not only is my IVF on hold, but I now need treatment to cope with what happened. The doctor who performed the procedure should at least have called me! Only my local office called, and they even visited me in the hospital. My surgeon in Basking Ridge was absolutely terrible!
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Rhandy Acosta
9개월 전
2025.12.24
This was a terrible experience for my wife. Five minutes before surgery, they said it could not proceed because she had nasal congestion. We wasted $200 on Uber rides, childcare, and time off work. No one had asked beforehand whether she had a cold or similar symptoms. During Christmas, this was painful and wasted valuable time. She already had an IV, was in a gown, and was lying on the operating table. I expected more from RMA. Extremely disappointing.
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Shloka Shetty
9개월 전
2025.12.18
A recent conversation with a friend receiving care at another fertility clinic in another state made me appreciate RMA even more and prompted this review. The doctors, nurses, and staff here make me question every clinic I visited before. RMA Basking Ridge operates efficiently and, in my experience, knows how to care for patients. I have waited no more than 20–25 minutes for any appointment. Its app is also useful for managing care; despite occasional glitches, it makes viewing test results, signing documents, scheduling visits, and communicating with the care team very convenient. Everyone I met was kind, considerate, and welcoming. The doctors and nurses patiently answered every question, however unusual. Regardless of the ultimate outcome, I am very grateful to this clinic and its team.
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Katherine M. Lemanski
8개월 전
2026.01.17
I want to share my experience… RMA (Reproductive Medicine Associates) is amazing. My fertility nurse always patiently answered the many questions I submitted through the portal! I especially want to talk about my hysterosalpingogram (HSG). Dr. Jain performed my procedure. The exaggerated stories about this procedure were not accurate—at least not for me. The procedure itself took under five minutes and was painless, and I was in and out of the surgical center in under an hour. It was not scary at all! Take a few deep breaths during the procedure and remind yourself why you are doing it. There is little privacy in pregnancy, childbirth, or becoming pregnant through IVF. The nurses and doctors do their best to keep you comfortable, but sometimes you have to be brave! I also recommend asking your nurses plenty of questions and doing your own research. It is your body, and yes, you are paying for a highly personal and individualized service, but what I had read about HSG made the actual procedure feel very uneventful.
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oh hyunkyung
7개월 전
2026.01.31
The coffee machine was broken. I told the front desk twice, and both times they said they would check it shortly, but did nothing. They just sat there waiting for me to leave. They could at least have pretended to be busy. I waited half an hour and could not even get a cup of water.
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Aarti Surti
7개월 전
2026.01.29
Dr. Bolig and her team are amazing! They are thoughtful, kind, caring, and happy to answer any questions that arise during treatment. Definitely see her!
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Bennie Miller
8개월 전
2026.01.24
We began treatment at RMA in 2018 with Dr. Rybak, who did not earn much but was the most dedicated doctor we had ever met. Later, because Dr. Rybak's schedule was too full, we made the terrible decision to transfer to Dr. Shefali M. Shastri. Someone recommended Dr. Shastri as the best, but that is complete nonsense—trust me, do not see her! Dr. Rybak is the better choice. He patiently explains every detail instead of brushing you off as we were. Even after my wife and I experienced three miscarriages, he continued having us try dietary changes, testing, and every other approach.
We decided to try surrogacy, but once again Dr. Rybak's availability did not work for us. We wanted to move forward, so we ultimately chose Dr. Shastri. Dr. Shastri speaks extremely quickly, expects us to understand everything, and showed no compassion for our situation. After more than seven years of loyalty, thousands of dollars, and countless tests and investigations, she abandoned us and told us to go to another clinic. We were initially confident, but after the first surrogate failed for obvious reasons, my sister enthusiastically offered to be our surrogate. We had not wanted to involve family because we thought it would place too much emotional pressure on her, but she was excited. My sister is introverted, has hearing loss, and does not communicate well with people she does not know, but she is kindhearted, healthy, and still willing to carry a child for us.
My sister passed her physical examination, but when a counselor, Jennifer Gamper, asked her questions, she may not have understood them and answered one incorrectly without an interpreter present. They therefore deemed her ineligible to be a surrogate due to concerns about coercion, capacity, or understanding. To me, this implied that she was being forced and was not intelligent enough to be a surrogate. Dr. Shastri simply told us to go elsewhere and abandon surrogacy. She offered no second opinion, did not arrange an interpreter, and did not even give us a chance to find another surrogate. What?!
Because of my love for my family and a difficult day at work, I took this as a personal attack. Yes, I lost my temper with the doctor. I suppose she felt threatened by me as a Black man and used the term ‘Karen’ to describe me. I explained that my sister is capable, has a high school diploma, and attended community college for two years. With a sign-language interpreter, she could have explained why she answered that way and asked more questions. Dr. Shastri essentially told us to go elsewhere and would not even refer us to another doctor or offer other options.
I called and sincerely apologized because that is not how I normally behave. Based on the translated message, however, she was apparently too afraid even to hear from me directly and would communicate only with my wife from then on. Today, she had her team come to the office as witnesses simply to schedule a time to tell us that she would no longer work with us and that no one at RMA would work with us. Essentially, RMA blacklisted us and told us to go elsewhere. They said they would send a letter making it official, but if so, why not simply send the letter? My wife argued that this was deeply unfair: there was no opportunity to accept her husband's apology, find a compromise, resolve the issue, or even give us a chance to have a child.
I hope a manager will call me to explain this process and the supposed zero-tolerance policy, if one exists, because I am not the only patient or client who might become emotional after a bad outcome. Dr. Shastri seems to have no compassion for the emotions patients experience during this process and after their losses. Conflict resolution should be a basic skill for doctors. They know we are emotional human beings created by God, and that we were in a difficult state, facing life's challenges every day. Those stresses can converge into a bad outcome on any of countless difficult days, whether while driving or communicating with RMA early in the morning. Choosing to treat us this way despite knowing that is deeply unfair.
2026.02.20
RMA committed serious medical malpractice in my wife’s case, resulting in the death of my first child. Our first embryo transfer succeeded, but a female doctor said that although HCG was rising normally, she could not see the embryo on ultrasound. RMA urged my wife to take miscarriage medication, warning that an embryo growing in her fallopian tube would be dangerous. She eventually took it, but HCG kept rising. At a second ultrasound, a male doctor unexpectedly saw the embryo developing well. Because she had taken the medication, however, we had to continue the abortion due to possible harm. The embryo kept growing, so my wife needed more medication and ultimately terminated the pregnancy. I buried our only male embryo in our backyard.
RMA’s doctors are irresponsible, rotate shifts, and are careless. Our second RMA transfer succeeded, after which I transferred to Valley Hospital in Paramus, New Jersey. Unlike RMA, one Valley doctor managed the patient throughout. Everything went smoothly, and we had a boy. I now have two children, but we still miss the child in our backyard. RMA mistakenly killed him.
My wife still blames me for not suing RMA.
I chose RMA because my insurer said its success rate was high. I later realized I had been misled: RMA was out of network, so I paid everything without reimbursement. Valley Hospital was in network, so my insurer would have paid.
I share this so no other family suffers the same tragedy.
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Steven Faranda
4개월 전
2026.05.11
Thank you to Dr. Hong and her outstanding team at RMA. Our baby girl will celebrate her third birthday next month.
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Miriam Russo
6개월 전
2026.03.08
I hope this review helps even one person make a better-informed decision.
Based on my experience, I would not recommend RMA or its affiliates. Throughout treatment, I often felt that important information about the process, possible side effects, and what to expect was not clearly explained beforehand. Unfortunately, I learned many things only after experiencing unbearable side effects.
On one occasion, I was bleeding and deeply distressed. A nurse and doctor entered the room, but their interaction felt cold and lacked empathy. At such a vulnerable moment, compassion and reassurance would have made a great difference.
Most difficult was that the physical and psychological effects of hormone injections did not end with treatment. Recovery took months. I wish they had been more transparent about possible effects so I could have prepared better.
I usually avoid negative reviews because every organization can make mistakes. However, fertility treatment is sensitive and far-reaching, and patients deserve clear communication, empathy, and full transparency. That was not my experience.
2026.04.20
I froze 35 eggs at age 31, and only 1 mature egg developed. I just want you to know the numbers.
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Jennifer Gentile
5개월 전
2026.04.18
My husband wanted me to do something good instead of standing in a welfare line asking for food stamps, and now I am being targeted in Hillsborough, New Jersey.
2026.04.03
I had an excellent HSG experience at RMA Basking Ridge and wanted to share because the internet is full of frightening stories! The process was quick and well organized. After taking 600 mg of ibuprofen 30 minutes beforehand, the pain was only 3/10, felt more like pressure, and lasted no more than 1 minute. Everyone was friendly and professional, making the visit easy and stress-free. Special thanks to nurse Judeen, who was thoughtful and supportive and carefully guided me through every step. Dr. Reig was also very knowledgeable and took time to explain the procedure and results in detail.
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Adriana A Surick
4개월 전
2026.05.08
RMA may have a strong reputation, but my experience working with them on insurance matters was incredibly frustrating. Because the clinic failed to submit complete documentation to the insurance company, patients were asked to pay for treatments and procedures that were actually covered.
Worse, they did not advocate for the patient at all. Insurance representatives repeatedly asked to speak directly with a doctor or nurse to explain why my treatment was medically necessary, but no doctor ever took the call. This level of neglect is unacceptable for a fertility clinic handling emotionally and financially sensitive cases.
Communication between the clinic's internal departments was completely disconnected, and external communication with patients and insurance companies was even worse. One department said one thing while another said something different, leaving the patient caught in the middle and trying to correct errors that should never have occurred.
For such a well-known fertility clinic that claims to be a leader, this lack of diligence, accountability, and patient support is shocking. Fertility treatment is stressful enough without having to fight your own clinic to submit insurance documentation correctly.
2026.05.02
My review of RMA is based solely on its billing practices and financial coordination. I am grateful for the medical care I received.
In January 2026, I was required to prepay my deductible and coinsurance before an embryo transfer. I was skeptical of this requirement, and at that time my insurance company had not received any claims, so both my deductible and coinsurance were $0. They assured me that I would receive a refund if one was due after the transfer.
My transfer was completed in February, and the insurance claim was processed for RMA. All charges except a small copay of $25 were paid to RMA. I began requesting my refund. It is now the end of April, and even after confirming that I owe them nothing, RMA still has not refunded me. None of my deductible or coinsurance was applied.
RMA claims it issued the refund, but my bank confirmed by phone that it was never received. RMA refused to provide any assistance and continued holding money I paid that did not belong to them.
Update: After the accounting department became involved, Jennifer did an outstanding job resolving my issue. I greatly appreciate her help in finally resolving the matter.
2026.06.02
Throughout my entire fertility journey, my experience here has been fantastic—from egg retrieval and laparoscopic surgery to starting a family, every step made me feel well cared for.
The weekly follow-up appointments were also great. I was very afraid of blood draws, but the staff made me feel very relaxed and I quickly got used to it. Appointment scheduling was efficient, and the nursing team communicated clearly and smoothly. I always felt their genuine care.
Dr. Boliger and my nurse, Mary Ellen, provided exceptional care, support, and guidance throughout the entire process. Their compassion and expertise made this challenging journey much easier. I truly and strongly recommend this facility!
2026.05.30
I am extremely disappointed with my final visit experience at RMA Basking Ridge, especially regarding my communication with Dr. Soorin Kim. I had high expectations, but they were clearly misplaced. Additionally, Dr. Kim refused to provide treatment at the last minute, despite the availability of safe, routine, and well-established alternatives that could replace her rigid and outdated requirements for follow-up transportation and support. I am still waiting for the clinic to refund my prepaid $2,500. They are not nearly as inclusive and progressive as they claim to be.
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Shravan Reddy
2개월 전
2026.06.30
The service and team members were amazing. We came here because we had been having difficulty conceiving for 13 months, and they performed all the bloodwork and other laboratory tests. The reason for the 2-star rating is that they did not perform a pregnancy test, even though my wife was already pregnant. As a result, we had to pay out of pocket for all the laboratory tests. The home pregnancy test the day before was negative, but a blood hCG test would have been positive. Please start performing pregnancy blood tests for your patients so they can save $5000.
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Saya Stark
3개월 전
2026.06.14
The weekend wait time is ridiculous. A simple blood test and ultrasound took more than two hours. After taking off my pants in the ultrasound room, I still had to wait another 20-30 minutes. Seriously... if the clinic is so understaffed, why not space appointments farther apart so people waste less time?
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Yulia Malkova
1년 전
2025.04.10
We had our first appointment scheduled today, waited more than 30 minutes, and then left. We were told there was an emergency. That is understandable, but why not notify your patients and reschedule? We were not the only people who left today without being seen. This was inappropriate treatment, and I do not think I want to return to this location, especially during pregnancy.
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valentina failla
1년 전
2025.03.13
Dr. Jurema, the nurses, phlebotomists, receptionists, and all the staff at the Springfield office were wonderful! They were very polite, professional, supportive, caring, and inclusive. My journey was long, but it was worth it in the end!! I highly recommend this office. I am extremely grateful for everything they did to make my dream of becoming a mother come true! Thank you!!
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Jeanette Larsen
2년 전
2025.02.28
I was an IVF patient at RMA for many years and had countless types of appointments with them after years of infertility issues and experiences at other facilities. Everyone provided the most incredible care, from the phlebotomists to the several different doctors I saw and the medical technicians who prepared the rooms.
Their kindness and professionalism made an exhausting and difficult time in my life as painless and stress-free as possible. I recommend them 110%.
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McNeill Brandon
1년 전
2025.06.24
I scheduled the appointment as instructed, and now I need to determine the next step.
2025.05.22
I am very pleased with RMA. I had my eggs retrieved three years ago. We just transferred our only good embryo, and I am now 10 weeks pregnant! Dr. Jurema is very kind and professional.
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michelle wheeler
12개월 전
2025.09.09
Sorry, but the last month with RMA was not the best. My husband and I got pregnant on our own. I agreed to let them monitor me until I see my OBGYN. Granted, I appreciated it bc it helped with my fears. However, the front desk is horrible. When I received my ultrasounds, it always felt rushed. Didn’t feel special, was in and out. When I was finally discharged, my orders for bloodwork wasn’t even on the system, had to call my nurse to receive my results and I still can’t see my scan images. Was not happy unfortunately. I’ve heard great things about other locations. Will go there if ever needed.
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Michelle dalcenelson
8개월 전
2026.01.03
This truly changed my life. The level of care they gave my treatment plan was incredible. I am very grateful to have such a wonderful team.
2026.03.03
We graduated from RMA today, and choosing this clinic was the best decision of our fertility journey. Dr. Jurema is the kindest, most professional doctor I have met. He always listened, discussed treatment options, adjusted the plan based on results, and tailored care to our circumstances. Every conversation with him was reassuring. Our nurse Lynette was an angel throughout the process: responsive, compassionate, and dedicated to our success. From the early-shift phlebotomists and receptionists to Dr. Shastri, who performed my egg retrieval, and the other team members at RMA Basking Ridge and the Millburn Surgical Center, everyone made a lasting positive impression. Thanks to this team, despite being 37 with diminished ovarian reserve, we succeeded with our first retrieval and transfer.
2026.03.20
I would rather have gone to Basking Ridge after completing everything. They said we had not been trying to complete all the tests ourselves. They could have told us that before the testing, and how would they know whether we had been trying?
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Andrew Guirguis
6개월 전
2026.03.04
This is the second time my wife has left the clinic in tears! Staffing and communication are poor. She actually thought the doctor cared about her.
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shuzhen zhang
4개월 전
2026.05.22
Dr. Amanda Kadesh does not know how to properly perform an ultrasound examination and appears to lack relevant experience.
2026.05.15
Thank you to the wonderful nurses Christine and Dr. Yurema for not giving up and always believing in this process. I missed treatments many times because I didn’t believe a miracle would happen, but you were not angry—instead, you helped me arrange the next treatment, kept following up, encouraged me to try again, and finally shared the good news of baby Christian. We love you and are grateful to you. Please never change, and continue to speak up for everyone who has lost hope like I did—they will eventually experience a miracle just as I have.
My dear Tanasia (phlebotomist), I love you with all my heart and thank you for helping me overcome my fear of needles. Your kindness and patience are worth learning from.
C
Cristina Bercov
2개월 전
2026.07.01
Worst medical office ever. They made me wait almost two months for an appointment, then canceled the day before because the doctor wanted to leave early. After I rescheduled, they called again the day before and suddenly said they don’t accept my insurance, even though they had already confirmed they did. Very unprofessional, disorganized, and disrespectful of patients’ time. I would not recommend this office.
V
Vivian Zohrabian
3개월 전
2026.05.28
Dr. Shastri is truly wonderful. She is extremely knowledgeable and has a gift for explaining complex medical issues in a way patients can genuinely understand. Throughout my time in her care, she was consistently kind, compassionate, patient, thorough, and reassuring. She made me feel safe during an extremely painful course of treatment, and I always trusted her. I am very grateful to have had her as my doctor, and I know many RMA patients will miss her deeply.
R
Raphael Ortiz
5개월 전
2026.03.31
Dr. Shastri is wonderful. Her attentive care and patient explanations made every step of treatment feel more manageable and exciting. We would choose RMA again.
J
jyotsna Nalubandhu
6개월 전
2026.03.06
Dr. Shefali Mavani Shastri is truly one of the most compassionate and talented fertility doctors in the world. For couples who are struggling to have children, she gives not only the best medical care but also hope and confidence during a very emotional journey.
From the very first consultation, she makes you feel comfortable, heard, and supported. She patiently explains every step of the treatment process and answers all questions with kindness and clarity. Her knowledge, experience, and dedication to her patients are truly remarkable.
What makes her special is the way she treats every patient with genuine care and positivity. She understands the emotional challenges couples face and always encourages them to stay hopeful. Her approach is very reassuring, and you feel you are in the safest hands.
The clinic staff is also very friendly, organized, and supportive, which makes the whole experience smooth and stress-free. Dr. Shastri’s commitment to helping families grow is truly inspiring.
If anyone is struggling to have a child, I wholeheartedly recommend Dr. Shefali Mavani Shastri. Just trust her process, relax, and she will guide you through the journey with the best care and expertise. She has helped bring happiness to so many families by giving them the most precious gift — a beautiful child.
B
Bennie Miller
8개월 전
2026.01.24
We began treatment at RMA in 2018 with Dr. Rybak, who may not earn much but was the most dedicated doctor we had met. Later, because his schedule was so full, we made the poor decision to transfer to Dr. Shefali M. Shastri. Someone recommended her as the best, but that was completely untrue—trust me, do not choose her. Dr. Rybak is the better choice: he patiently explains every detail instead of brushing patients off. Even after my wife and I experienced three miscarriages, he continued having us try diet changes, tests, and every available approach.
We decided to try surrogacy, but Dr. Rybak's schedule again did not work for us, so we chose Dr. Shastri to keep moving forward. She speaks extremely quickly, expects patients to understand everything, and showed no empathy for our situation. After more than seven years of loyalty, thousands of dollars, and countless tests and investigations, she abandoned us and told us to go elsewhere. After our first surrogate did not proceed for obvious reasons, my sister enthusiastically offered to be our surrogate. We had initially avoided involving family because of the emotional pressure, but she was excited. My sister is introverted and hard of hearing, and she struggles to communicate with unfamiliar people, but she is kind, healthy, and willing to carry our child.
My sister passed her physical examination, but when Jennifer Gamper's counselor asked questions, she may not have heard correctly and answered one incorrectly without an interpreter. They then deemed her ineligible for surrogacy, citing concerns about coercion, capacity, or intelligence. To me, this implied that she was coerced and not intelligent enough to be a surrogate. We were simply told to find another organization and abandon the surrogacy plan, without a second opinion, an interpreter, or even an opportunity to find another surrogate. What?!
Out of love for my family and after a difficult day at work, I took this personally. Yes, I lost my temper with the doctor. I believe she felt threatened by me as a Black man and described me as a “Karen.” I explained that my sister is capable, has a high school diploma, and attended community college for two years. With a sign-language interpreter, she could have explained her answer and asked more questions. Instead, we were told to go elsewhere without a referral or other options.
I called to apologize sincerely because that behavior is not like me. Based on the translated message, she was afraid even to hear from me directly and said she would communicate only with my wife. Today, she gathered her team in the office as witnesses simply to tell us that neither she nor anyone at RMA would work with us again. In effect, we were blacklisted by RMA and sent elsewhere. They said a formal letter would follow, but why not simply send the letter? My wife argued that it was unfair to deny us any chance to make amends after my apology, find a compromise, or pursue the possibility of having a child.
I hope a manager calls to explain this process and any supposed zero-tolerance policy, because I am not the only patient or client who has become emotional after a devastating outcome. Dr. Shastri seemed to have no empathy for the emotions patients experience through this process and its losses. Conflict resolution should be a basic medical skill. They know patients are emotional human beings facing daily hardships that can converge on a bad day—during a drive, an early-morning call with RMA, or another difficult moment. Choosing to treat us this way despite that context is deeply unfair.
A
Angie Marrero
8개월 전
2026.01.08
I saw Dr. Shastri at the Springfield office, where her team welcomed me warmly. I felt like a patient rather than a number. It was my first visit, and it was a very positive experience. Dr. Shastri is knowledgeable and honest. Her nurse was also helpful and thoughtful, and the front desk service was equally excellent.
2024.01.30
Wonderful experience with Dr. Shashtri! She is highly knowledgeable, has an excellent manner, and immediately addressed several urgent issues we encountered.
M
Marcy Cline
3년 전
2024.02.09
I cannot say enough good things about Dr. Shastri! She was our third IVF doctor, and I am so glad we went to her! Because of her, I have graduated and have a growing baby in my belly! She guided us through everything with such kindness. Everything at RMA New Jersey is first-rate, from calling the clinic and the front desk staff to the nurses, and of course Dr. Shastri is absolutely the best. Dr. Shastri's kindness after our long infertility journey made me cry several times. She restored my faith in IVF doctors and the entire medical profession. I am genuinely excited to return to her when we want our second child!
2024.11.13
I was very hesitant to switch to Dr. Shastri because I loved another doctor at a different RMA location, but I had moved. Dr. Shastri turned out to be even better than my previous doctor! She truly cares, is involved, and stays in contact throughout your journey. She made this frightening process much easier!
2025.02.09
I do not know where to begin. She is an outstanding IVF doctor in New Jersey and extremely well educated. I struggled with IVF for a year. My first doctor was Maria Costantini, and my experience with her and her nurse Eliza was very poor. But that is fine; I do not want to discuss them. A friend recommended meeting Dr. Shastri, so I changed doctors and met Dr. Shefali Shastri. Guess what? She first put me on a diet, and then we completed all the treatment. I met Dr. Shastri in November and was pregnant by April. She applies her education very wisely. She is intelligent. Do not waste time—go meet Dr. Shefali Shastri.
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140 앨런 로드, 배스킹 리지, NJ 07920, 미국
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