의사 소개
텐다이 M. 치와레 박사, 미국
의학박사 텐다이 M. 치와레는 사람들이 가족을 이루거나 완성하도록 돕는 데 헌신하는 생식내분비 분야 펠로우십 수료 전문의입니다. 런던에서 태어난 그녀는 영국에서 의과대학을 다니고 산부인과 수련을 받았습니다. 이후 미국으로 이주해 미시간주 앤아버의 세인트 조지프 머시 헬스 시스템에서 레지던트를 마쳤고, 이어 버몬트대학교에서 생식내분비 및 불임 펠로우십을 수료했습니다.
치와레 박사의 관심 분야는 생식수술과 PCOS 치료입니다. 특히 보조생식, 그중에서도 가임력 보존과 난소 자극 반응 최적화에 전문성을 갖추고 있습니다. 세계보건기구와 폭넓게 협력하여 생식의료 서비스 접근성을 개선해 왔으며, 진료 질 향상을 위한 단기 과제로 전 세계를 방문했습니다. 다수의 국내외 학회에서 연구 논문을 저술하고 발표했으며, 여러 상과 연구비를 수상했습니다.
치와레 박사는 혁신적이고 발전된 치료를 제공하는 데 열정을 가지고 있습니다. 모든 진료 결정에서 교육과 환자 참여를 중시하는 개인 맞춤형 환자 중심 진료를 지향합니다. 주요 목표는 환자와 견고한 협력 관계를 구축하고 최선의 결과를 얻도록 돕는 것입니다. 가장 소중하게 여기는 전문적 목표는 환자가 부모가 되도록 돕는 것입니다.
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위치 및 운영 시간
제휴 클리닉
Genesis Fertility & Reproductive Medicine - Long Island, 미국
- Reproductive Medicine
운영 시간: 07: 30 - 19: 00
Genesis Fertility & Reproductive Medicine - Staten Island, 미국
- Reproductive Medicine
운영 시간: 05: 30 - 16: 15
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Baby Romeo
2년 전
2025.01.31
A terrible place for semen analysis. The room or bathroom provided for men is awful and uninspiring. The only sofa is dirty, and they merely cover it with thin paper instead of cleaning it.
The older woman who provides the container is rude. No one offers any assistance. There are no videos, books, or lubricant—just an empty, suffocating restroom with a sofa.
2025.01.10
I highly recommend Dr. Chiware for helping me become a mother. My baby is now two months old. I had one IVF cycle, and it was successful. The entire team was very kind and patient. Thank you again.
2024.10.30
10/30 - Response to the reply to my original review
I want to clarify that, according to your team's instructions, the legal agreement was the final step in the process, after all required donor testing was approved. We also met the legal requirement by submitting a written letter stating that our legal documents were being processed, which was sufficient to begin.
Second, you claim insurance was not processed because of the legal agreement. Then why did your team prescribe medication for my donor and me? What was that medication for? The truth is that your team lacks teamwork and clear internal communication.
Paying $25 here is not the issue. I paid $2,000 for donor medication that is now sitting in your refrigerator. The issue is that your team did not provide the care and treatment I deserved, or that anyone coming to your clinic deserves. I do not want to relive those moments by writing or arguing here. My main purpose in writing is to warn others who may be considering consulting your team. This is my final post here. To clarify one last point, I received a call only after I complained and decided not to return to your clinic. The time to begin treatment had already passed.
Original review - If you are looking for a fertility clinic, I want to share my experience to help you avoid additional stress. Please do not go to Genesis Fertility in Brooklyn.
I first consulted Dr. Chiware around April/May 2024 about a donor IVF cycle. The team did not communicate clearly, and it was difficult to get updates on the treatment plan. My coordinator, Jennifer, was the only contact who tried to help, but she did not know the status of my clinical care. My nurse practitioner, Temima, was frequently out of the office, and even when I included her in emails, I received no response.
After months of waiting and struggling, including repeating some tests because of communication gaps, we finally completed all prerequisites in October, but still had no clear start date or treatment plan. I emailed frequently without receiving a response. Eventually, I had to request an appointment with the doctor to discuss treatment. Remember, this was a donor cycle, so my donor had to fly here and coordinate time off work. After that meeting, we finally set a start date, but it was only days away, leaving me scrambling to book my donor's flight.
I still tried to remain hopeful. But I completely lost hope when I called my insurance company about medication authorization and learned that the clinic had never submitted a request for IVF coverage. I felt frustrated and devastated. After all those months, it was now October and they had not even checked my insurance, usually the first step at any clinic. I contacted the clinic manager and left a voicemail but received no response. When I contacted nursing, they blamed billing, while billing, represented by Dana, blamed the clinical team. She even suggested I pay for the medication out of pocket because it was not that expensive.
I wasted money, including $2,000 on nonrefundable donor medication. The clinic also wasted my time and energy. In summary, the donor team at Genesis Fertility is disorganized and lacks teamwork; no one seems to know what anyone else is doing. I do not usually write reviews, but I felt it was necessary to share my experience so others can avoid the difficulties I faced.
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Adelina Hopshter
2년 전
2024.10.28
I am writing in Russian. Hello!
I want to give an excellent review of GENESIS at 6010 Bay Parkway, Brooklyn, NY, especially Alexander Kotlyar.
All the specialists I met had an excellent professional attitude. Dr. Kotlyar listened respectfully to my concerns and ultimately helped me! Thank you all very much!!!
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Carla Gonzalez
2년 전
2025.02.07
I am still a patient at Genesis, but my experience has been wonderful so far! Nurse Jessica, Giuseppe, Dr. Amin, and all other staff I have met have treated me very well. They are kind, attentive, patient, and supportive and always ensure I have a positive, smooth experience. I look forward to more positive results so I can soon have a happy, healthy pregnancy and baby!
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Ed Rodriguez
2년 전
2025.02.15
This review is unrelated to the outcome. Everyone's situation is unique, and it would be unfair to write a review simply because we did not get the favorable result we wanted. That said, we did not research different fertility clinics enough. We were referred to Genesis, and it was nearby, so it seemed convenient. The office was nice enough, and having the pharmacy in the same building was helpful. Our doctor was very kind and personable. Now the bad: 1.) As other reviews here and on Yelp mention, they seem focused on billing as much as possible. For example, they charged/prescribed medications we ultimately did not take. They also “precharged” us for a test, but we did not receive one important test, though we got the money back. They double-charged us too, which we learned only by contacting our insurer, who rejected the claim. I do not know why billing did this, but carefully review every receipt. 2.) Without sharing too much detail, on retrieval day we knew something was wrong, and after surgery it was clear something was wrong. Worst of all, no one adequately explained how or why it happened, despite my efforts to get a reasonable answer. It seemed they did not want to accept responsibility, although it turned out partly to be their fault. 3.) After that, the doctor recommended surgery, which seemed extreme after 1 cycle, so we sought a second opinion.
We went to another well-known clinic in central Bangkok, and the experience was night and day. We were upset with ourselves for not comparing more clinics and options before committing. From day one, it was better. We sat with the doctor, shared all ongoing tests, and had an ultrasound. Before we finished explaining, he essentially told us what had gone wrong. He then explained what he would do differently and provided a full roadmap of options, with surgery as the final option. A coordinator then explained everything in greater detail, followed by a financial counselor who explained all costs. It was a completely different, more personal experience, better suited to someone undergoing IVF. Genesis felt generic and procedural. This is not entirely the doctor's fault; it is how they operate, and even the nursing experience was entirely different. Be sure to compare clinics, have several consultations, understand the finances, and choose the clinic best suited to you and your family. IVF is expensive, whether insurance covers most of it or none, and you want the best experience and outcome. *Update since I first wrote this:* Our Genesis doctor initially said we would essentially get no follicles from one ovary because my wife had endometriosis on it and recommended surgery to remove the endometriosis. Today, we have several follicles on the ovary with endometriosis. We are glad we went elsewhere.
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Cristina Agosto
2년 전
2025.02.25
Heartfelt thanks to Dr. Chiware and the Genesis Fertility team, our miracle workers.
Words cannot express our immense gratitude to the Genesis team. After years of heartbreak and uncertainty, we finally found a place that restored our hope and made our dream come true. From the moment we walked through their doors, we received kindness, professionalism, and unwavering support.
Dr. Chiware and the nurses and staff at Genesis went above and beyond to provide personalized care, making us feel like more than patients; they treated us like family. Every step of our fertility journey was handled with compassion, transparency, and expertise, ensuring we felt informed and confident throughout.
Now, thanks to their dedication and advanced treatment, we are overjoyed to be expecting our little miracle! Our joy is immeasurable, and it is all thanks to the excellent Genesis team. We wholeheartedly recommend this clinic as a beacon of hope for anyone struggling with infertility.
Thank you, Dr. Chiware and the entire Genesis team, for turning our dream into reality. You will always hold a special place in our hearts!
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Tiko Grigalashvili
1년 전
2025.06.21
Dr. Grazi and his team are wonderful and excellent. I recommend this clinic to everyone.
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Chyna Black
1년 전
2025.06.21
They are excellent and precise. Dr. Kotylar is meticulous and accurate. Excellent facility.
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Kate Lascar
1년 전
2025.04.19
The doctors and nurses at Genesis are exceptional: responsive, attentive, and communicative. This is an extremely stressful process, so having the right people beside you is very important. I highly recommend Genesis for support on your fertility journey.
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Valeriya Kotova
1년 전
2025.04.18
Thank you to the Genesis team for your help and attention. Thank you, Dr. Amin, for helping us believe in miracles.
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Jessica Erickson
1년 전
2025.08.09
This truly is a dream come true, and I am so grateful for everyone's support, guidance, and encouragement along the way. ☺️☺️🥰
Finishing this long chapter with you feels bittersweet 🥹. I truly do not know what I would have done without your compassion, kindness, and generosity.
My Genesis family is amazing!! ❤️❤️
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Laura Kelly
1년 전
2025.08.18
I was a patient of Dr. Chiware for over a year, and I cannot say enough good things about Genesis. My procedures were performed by Dr. Amin and Dr. Kotlyar. Although I was Dr. Chiware's patient, they treated me like one of their own. Jessica, Gail, and Michelle continually supported and encouraged me. After five egg retrievals, I received the support I needed. They helped me never lose hope. The nurses answered every question I asked, always on the same day. Especially after the Fertilane app was introduced, I always felt informed and in control of my plan's progress. Dr. Chiware listened carefully to my concerns and ensured we achieved a positive outcome. I highly recommend Genesis to anyone struggling with infertility.
2025.08.11
Stay away! Do your due diligence before deciding. 1. They repeatedly bill insurance. 2. Dr. Grazi conducted our consultation from his car without any details in front of him. 3. Two IUIs failed, wasting time and money with no explanation. One IVF cycle also failed without explanation, and we were simply told to try again without being told what to do differently. 4. The doctor kept blaming male-factor infertility, but another clinic clearly showed that was not the case because we achieved a positive result with the first transfer of our first IVF cycle. 5. They sent embryos for PGA testing but could not determine whether they sent 3 or 4.
Before proceeding, do yourself a favor and review the SART statistics. Treatment is expensive and, more importantly, emotionally draining, especially if you choose a facility that cannot provide every patient with the care they deserve.
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Fariza Mallaeva
12개월 전
2025.09.09
I am very grateful to Genesis Fertility, especially Dr. Grazi, Dr. Ross, Natalie, Irina, Nellie, Marina, Jessica, and others. Thank you. This was my third IVF cycle, although not my first at this clinic. My first and second cycles were in Turkey. The first succeeded, but somehow I miscarried at 22 weeks. Genesis Fertility has its own rules. One issue is that no one proactively asks about your health. Whenever you call, the nurses assess the situation, and of course they are experienced.
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Danielle Crockett
12개월 전
2025.09.20
I feel my last transfer I was not monitored closely enought to monitor my progesterone. I was taking progesterone through an injection ans suppository and after transfer the did not have me come back once to determine if my levels were increasing until I did the pregnancy blood test .
2025.09.16
If you want to add unnecessary complications and severe emotional distress to your already difficult situation, you have come to the right place!
IVF is not guaranteed to work. We knew that and accepted the risk, but this clinic made too many mistakes in my case for me to accept.
I tried them twice because the location was convenient!
They clearly prescribed too little medication, and I had to work extremely hard and pay additional costs out of pocket to correct it.
There was no communication after the egg retrieval, as if I were merely something in a laboratory with no right to know my results. This was both unprofessional and disrespectful.
Despicable practices.
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Vlada Shlyavas
12개월 전
2025.09.22
I cannot say enough about the attentive care and communication I received at Genesis (Bay Parkway) last year. Dr. Kotlyar, Jessica, Michelle, Kayla, Brittney, Nelly, and the entire nursing staff were kind, encouraging, and patient. Dr. Kotlyar never gave up on me or sugarcoated anything. I am deeply grateful and cannot wait to meet my baby this December.
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Corin Harmon
10개월 전
2025.11.18
This was absolutely one of my worst healthcare experiences—not because of the doctor, but because of the clinic staff and nurses. Their lack of communication and professionalism is unacceptable, especially when treatment is time-sensitive. The nurses and staff were also rude on the phone, making the situation even more frustrating. I called and left messages repeatedly but never received a response. Once, I arrived for a scheduled appointment only to find the clinic closed, and now it has happened again. With unanswered calls, rude behavior, and the clinic closed during appointment hours, I do not want to waste any more time. Avoid this clinic if you can.
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Zinayida Nester
10개월 전
2025.11.09
I was very disappointed with this experience. They seemed more concerned with billing than with patients. Communication was extremely slow, especially after the stone retrieval—it took at least two business days to hear back from the doctor. After the treatment failed, I had to follow up repeatedly for several days. No one clearly explained the next steps, and I felt completely unsupported. There was no easy way to ask nonurgent questions other than calling and being transferred multiple times. I expected more care and guidance throughout the process. I will choose another clinic for my next treatment.
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A Google User
9개월 전
2025.12.08
Where do I began! Dr. Grazi is so compassionate, genuine, and has a good heart. I have been his patient for over 4 years. I never felt like a number. Jessica who would draw my blood would always give me words of encouragement. Everything is patience and I knew that I could not rush the process. From the front desk, to the labs ladies, and nurses are so amazing. One of the ladies on the 6 floor cried with me and everyone rejoiced with me when my first pregnancy was confirmed. I had 2 failed cycles and when I looked at Dr. Grazi I saw how he felt so bad for me but quickly gave me reassurance. We had came up with different plans and he would ask me what I thought of them. It’s not easy to find a doctor with such compassion. By the grace of God, the 3rd cycle was successful. When we had our final meeting he looked at me and said, “ thank you for getting pregnant “. When it was God and him who did it all. I just want to say, thank you for doing God’s work, changing lives, bringing joy to families like me, and loving what you do. Thank you to all the ladies in the office!
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nuri salazar
8개월 전
2026.01.21
I had a wonderful experience. Dr. Kotlyar and his professional team made me feel at ease. I am now 29 weeks pregnant following my embryo transfer, and everything is going well, thank God. Doctor, may God bless you 🙏 My heartfelt thanks.
2026.01.08
This building is a disgrace. It has four elevators, and every one of them is painfully slow.
2026.02.21
I am honored to be a patient here. The doctor was understanding, knowledgeable, and supportive and gave me extensive help and advice during treatment. Thank you for guidance that other doctors failed to provide.
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purba dhar
7개월 전
2026.02.14
Dr. Chiyo Amanodai is one of the most talented and caring doctors I have met; she is truly a blessing. Anyone struggling to conceive should see her. Thank you for your help and everything you have done! 🙏
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Roman Kartsev
6개월 전
2026.03.20
I would not recommend this practice because they used defective culture media for donor eggs and embryos, causing embryos and eggs to die. A large lawsuit is now underway because many patients, including my wife, experienced the same problem. Because of this practice's negligence, we lost more than 20 eggs and embryos. We cannot even sue because our procedure was only days outside the dates covered by the lawsuit—how convenient. We may have lost several children because of their negligence. Their response claims they take culture media seriously and have strict quality controls, yet there are now large lawsuits involving many people over their use of defective media that prevented eggs and embryos from fertilizing. Scammers! Yet they never forget to demand payment before providing services. I would leave immediately for a more reputable reproductive center and research any past or current lawsuits first. Our mistake was doing business with them without investigating beforehand.
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Bishram Sanichar
6개월 전
2026.03.19
My wife, Chitralekha Sanichar, and I have had a wonderful experience with Dr. Tendai Chiware and her team at Genesis Fertility. From our first visit, Dr. Chiware showed great compassion and knowledge and patiently answered all our questions. She made us feel comfortable and supported throughout, and her expertise gave us confidence at every step of our fertility journey. We are deeply grateful for her personalized care and highly recommend Dr. Chiware to anyone seeking fertility treatment. We are still trying and praying for a positive outcome, but wanted to express our gratitude for the support we have received so far.
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Engler Shelley
6개월 전
2026.03.19
This clinic only cares about money. The front desk is rude and almost impossible to reach. I had three failed IUIs, but they never changed the treatment plan. They only look for ways to collect money from insurance and take no responsibility. I strongly do not recommend this clinic.
2026.03.18
This clinic is highly unprofessional and irresponsible. If you have substantial financial resources and do not mind being unfairly charged, you might consider it.
Although we stopped IUI treatment here in February, they continue sending emails demanding sperm storage fees. We transferred to another clinic two months ago.
We called repeatedly to cancel storage, but no one answered. On the rare occasions someone did, they hung up without helping.
Meanwhile, the payment demands continue, which is completely unacceptable.
Both the front desk and nurses are difficult to reach by phone. Their lack of communication and accountability is deeply disappointing.
We clearly requested cancellation of sperm storage, but they ignored us.
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Анна Колесникова
5개월 전
2026.04.01
We scheduled an appointment and waited a month and a half. We then received a call postponing it by another month. A few days before the new date, they told us they did not accept our insurance—even though we had specifically asked before scheduling.
This was a complete waste of time and extremely disappointing.
2026.05.06
My greatest disappointment was that Dr. Grazi retired without notifying patients in advance. Communication and continuity of care are essential during a fertility journey, so I expected some advance notice or transition plan.
Even so, the entire Genesis staff was extremely helpful throughout the process. Gail in particular was outstanding. She is compassionate, professional, dedicated, and passionate about her work. She understands how to communicate with patients during such an emotionally complex time, and I sincerely hope Pinnacle Fertility keeps Gail on staff.
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Luna Lovegood
5개월 전
2026.04.23
Why do the nurses here never answer the phone, or promise to call back and never do? This is terrible practice.
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yoselin zamora
5개월 전
2026.04.21
We had a wonderful experience with Dr. Amin and the Genesis team. From the beginning, we felt cared for, supported, and well looked after.
Becoming parents has always been our dream, and thanks to Dr. Amin, we are now expecting a baby. We are incredibly excited and grateful.
Dr. Amin is kind, knowledgeable, and genuinely cares about her patients. We will always be grateful for everything she and her team have done for us. Highly recommended! 🙏
2026.06.02
I tried intrauterine insemination (IUI) three times, and each procedure was painful. The nurses gave me strange feedback and conflicting information about when and how to take certain hormones. I underwent a hysterosalpingogram (HSG), which was very painful, but they failed to obtain an image. The doctor told me I did not need to repeat it and could proceed directly with IUI. I later transferred to a fertility clinic in New York with much better reviews. There, I was told my anti-Müllerian hormone (AMH) level was too low for IUI to be very effective. I had another HSG with a doctor recommended by the new clinic, and the experience was completely different—and the test was very necessary. Later that year, I conceived naturally.
2026.06.01
This clinic is a nightmare! They care only about money—even trying every possible way to defraud insurance—and are extremely irresponsible. The front desk never answers the phone, and getting help is nearly impossible. Emails go unanswered, and calls are disconnected. We stopped treatment months ago, yet they are still demanding payment. Avoid this clinic so you do not face the same problems! I strongly advise against it!!!!
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sarit rosenzweig
4개월 전
2026.05.13
I have been to several fertility clinics, and this is definitely the best of them! Overall, they are good and keep us updated on progress, but I deducted one star because the nurses and doctors often provide inconsistent information, which is very frustrating. Morning testing also always involves a long wait that seems completely unnecessary. The staff drawing blood and performing ultrasounds always seem to move very slowly. Overall, however, this is the best of the three clinics I have visited. They are clearly the most professional and do their best to keep us informed. They also return calls within a reasonable time.
2026.06.24
My experience here was terrible. I had three intrauterine insemination (IUI) cycles, and all of them failed. There was no explanation. I was very anxious from the beginning, but they simply brushed it off by saying, “Everyone is scared at first; you will get over it.” I felt like just a number. After the third IUI, a nurse suggested that I contact my doctor to schedule a consultation about more aggressive treatment options. The doctor never once reached out to ask how I was feeling during the three IUI cycles. Am I supposed to chase down the doctor myself? Ridiculous.
At 5:45 a.m., I went to their Staten Island clinic for a blood draw, but no one was there. Another patient and I waited outside, and we both tried calling them, but no one answered and no one came to the clinic. I waited 30 minutes.
I changed doctors, and the new doctor's level of service far exceeded my expectations. Seeing the care provided by the new clinic made me even more disappointed with Genesis.
Genesis, you need to improve your service. Infertility is difficult enough, and treatment is also expensive. Patient support should be your top priority.
I would also like to add that after I posted this review, a nurse called and asked me to delete it, as though I were reviewing a pair of shoes. Absolutely disgusting.
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Olivia Swisher
3개월 전
2026.06.19
I never write reviews, but I had to write one for Genesis because I am so grateful to the Genesis team! Our fertility journey was full of challenges. The Genesis team was always patient, kind, and, most importantly, knowledgeable. Dr. Melzer Ross worked with us for over a year and helped us create a fertility plan. She gave us the information we needed to make the decisions that were right for us. The most important things Dr. Ross gave us were hope and confidence, enabling us to face what can be a very difficult journey. Ultimately, thanks to her expertise, we became pregnant after years of trying. She truly changed our lives. Genesis not only has excellent doctors but also nurses available around the clock—literally 24 hours—and members of the monitoring team who see patients early each morning and encouraged us when we most needed to stay positive. Even the front desk staff greet every patient with a bright smile at 6:45 every morning. I am sincerely grateful to everyone at Genesis.
2026.06.05
I spent several days thinking about how to write an objective, impartial review based only on the facts. For anyone trying to become pregnant, this is undoubtedly an emotional journey, so let us set aside treatment outcomes, whether good or bad, because those are entirely personal experiences. I understand why other reviews say this clinic only cares about billing—patients do not feel that they receive the care they deserve.
I can say with certainty that this organization lacks communication with its patients. Imagine my shock when I learned that my original doctor, Dr. Grazi, had retired and sold the clinic! I did not hear this from Dr. Grazi; a nurse told me. How can they treat patients this way? Perhaps Dr. Grazi only decided to leave after everything had been finalized, but should the new clinic owners not have contacted existing patients to inform them of the change? Who would the new doctor be? Or would patients be consulted when selecting a new doctor?
Another reason I am criticizing the lack of communication involves sensitive information that needs to be discussed with patients. Why does Genesis think it is appropriate for a nurse to relay a doctor's message to a patient over the phone? Does the doctor on call not have the courtesy to call the patient personally? Of course, inviting the patient to the clinic for an in-person discussion would be even better, but we also need to be realistic and understand that not everyone can drop what they are doing and return to the clinic later that day. That is understandable, but I cannot understand the doctors' lack of professionalism and communication with patients.
However, I must acknowledge that the Genesis front desk staff are always professional, warm, and friendly on weekdays. I have had no unpleasant experiences with them. The core nursing team I met—Jessica, Maria, and Christina—is absolutely the best. If I continue fertility treatment at Genesis, I sincerely hope this excellent team remains there.
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Katelyn Peterson
4년 전
2022.09.28
Highly recommended!! My fertility journey began at another clinic, Kofinas. Although its office was more luxurious than Genesis, the experience at Genesis suited me better.
The main reasons I was satisfied with Genesis were:
- Dr. Katherine Melzer Ross is direct, and I appreciated her honesty throughout the process.
- They wanted to ensure that I completed all necessary tests before treatment, but they were also eager to begin treatment as soon as possible instead of continually ordering tests and procedures.
- They started me with the least invasive treatment option and developed a plan B for us to consider if it did not work.
- I had monitoring appointments every other day, and they always called later the same day with my results. Excellent communication!
- Wonderful nurses. I have medical anxiety, and when I needed blood draws and ultrasounds every other day, the nurses were always very kind.
If Genesis accepts your insurance, see Dr. Katherine Melzer Ross!
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Malyori Tv
1년 전
2025.07.02
Hello, I have tried to contact you but have not been able to reach anyone. I called, but no one answered. I would like information about scheduling an appointment.
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Diane Falcone
8개월 전
2026.01.23
The woman who handled morning monitoring was very gentle and thoughtful. Highly recommended.
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Adrianne Flores
2년 전
2025.01.11
Please do not go to the Queens location. They cannot draw blood properly, which left scar tissue on my good veins. When blood must be drawn every two days for weeks or months, someone unable to do it effectively can make the experience painful. Gina could draw from only one vein, and when others saw my bruised, dark vein, they said, ‘Let's give it a rest.’ Staff in Brooklyn told me many patients have similar complaints about Queens. Unfortunately, repeated needle sticks without regard for patient comfort appear to be standard practice there.
During one incident, I was stuck five times, including in my hand, and had to refuse when Gina attempted a sixth time. When I told the doctor, she initially dismissed it, saying, ‘Well, that happens to some people.’ When I emphasized the five attempts, Dr. Chiware reluctantly acknowledged, ‘Well, no, that is a lot.’ I sent photos, but nothing happened. Gina often made excuses, such as claiming I had not drunk enough water or eaten, to justify her inability to draw blood. Today I was stuck three times, and Gina wanted a fourth attempt. When I refused, she asked, ‘Where do you want me to go?’ as though that solved the problem. This is completely unacceptable.
I have since changed fertility clinics, where rotating staff draw my blood successfully on the first attempt without excuses. Every staff member has done it without difficulty. Do not let Genesis convince you that your veins are the problem or that this experience is normal, especially if you have never had such serious issues before. The problem is their phlebotomists, who refuse to take responsibility. Consider the significant pain of repeated abdominal and back injections during treatment, combined with repeated needle sticks for blood draws every 2 days. It is not worth it; start somewhere good.
M
Manisha Sapkota
1년 전
2025.06.26
This place is terrible. Do not go. They do not explain insurance coverage at all, and then a pile of unexpected bills arrives at your home. They collect a laboratory copay, but I later learned it was only for the blood draw.
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Aileen Robles
1년 전
2025.04.27
Forever grateful to Gina and the rest of the Genesis Fertility Center team!
After more than three years of trying to become pregnant, I was emotionally exhausted and had lost hope. My experience at the first fertility clinic was discouraging—poor communication, a lack of empathy, and the feeling that I was just another number. The nurses were not kind, and I often felt ignored and dismissed.
Everything changed when I found Genesis Fertility Center. From the moment I met Gina in Forest Hills, I immediately felt comfortable and at ease. She welcomed me with warmth, positivity, and genuine care. Nothing ever felt awkward with her—at every visit, she made me feel seen, heard, and supported. Her energy, compassion, and open communication truly made a difference in my journey.
Thanks to Gina and the entire team, I am delighted to share that I am now expecting my miracle baby at the end of July. When Gina heard the good news, she celebrated with me like family, filled with joy and excitement.
I cannot thank her enough for helping me so much during the most difficult period of my life. Her kindness and dedication will stay with me forever. If you are struggling with infertility, please do not give up—Genesis Fertility Center changes lives, and they truly changed mine.
A
Ann Mueller
1년 전
2025.08.15
I cannot praise Genesis Fertility enough. Thanks to Dr. Chiware's attentive care, after years of unsuccessful fertility treatments, I am now 10 weeks and 4 days pregnant with twins. She is compassionate, knowledgeable, and always willing to answer my questions. I am also grateful to Gina, who always welcomed me with a smile and kind words during early-morning monitoring appointments in Queens. Gina and Dr. Chiware are my good-luck charms, and we cannot express how grateful we are to them and the entire Genesis staff!
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Amanda Gardner
11개월 전
2025.10.21
Kind, compassionate care. My laboratory visit was handled with professionalism and empathy. 🥰 Thank you for everything you do. 💗
K
Karla Jimenez
6개월 전
2026.03.20
Great experience here, they heard me out and was able to give me all the information I needed to know!
2025.01.30
The doctor's reception staff had a poor attitude, and the staff did not speak politely.
N
nuri salazar
2년 전
2025.01.28
I had the best experience with Dr. Kotlyar. He took time to answer all my questions and clearly explained my treatment plan. I appreciate his care and how he reassured me during my visits by explaining every step of treatment. Dr. Kotlyar is very kind and professional. Highly recommended...
Many thanks 💓 to all the nurses, Dana and Joris, who always explained everything professionally and patiently!
A
alexa dunetz
2년 전
2024.12.31
The nursing staff was wonderful, and the doctor responded very positively.
N
Niasia Hill
2년 전
2024.04.19
Gina at Genesis Fertility Hewlett has been such a blessing to us and our journey. Her patience, support, and guidance made a world of difference. She always welcomed me with a smile and made us feel so welcome. This journey has not been easy, but having someone like Gina beside you truly makes the experience worthwhile.
Genesis is fortunate to have her!
Thank you for all your support, Gina!!!! 💕💕💕💕
P
Pavel Dalessandro
1년 전
2025.04.22
Men who want to start a family should not use this place. It is useless.
2025.08.19
Beginning our fertility journey was a worrying experience, and at one point I wondered how to choose a clinic where I would feel safe, cared for, and comfortable. We are so glad we found Genesis in Hewlett. From day one, the staff made a positive impression. Working with Dr. Kotlyer was a pleasure. He is extremely knowledgeable and always conveys that knowledge in a comforting and caring way. He takes time to explain everything clearly—when he asks whether you have questions, it is not a formality; he genuinely wants to know whether anything needs further explanation so you can feel more at ease. My husband and I never hesitated because we worried a question might sound foolish. As for the rest of the staff, words cannot express how exceptional Gina is. Frequent blood tests and ultrasounds genuinely frightened me. I shed many tears, both at home and in the office, but this always felt like a safe place. Making something initially so frightening become routine and comfortable is no small accomplishment, and that is all thanks to Gina. This journey requires more than a doctor; it requires a team, and we are very fortunate that Gina was part of ours!
N
Natanam Sangam
3개월 전
2026.06.20
I had an excellent experience at Genesis Fertility Center. From the beginning, the entire team made me feel supported, well informed, and genuinely cared for throughout the process.
Dr. Kotlyar is outstanding—knowledgeable, compassionate, and attentive. He patiently answered all my questions, explained every step of treatment, and consistently made me feel comfortable and confident in my care plan. His expertise, honesty, and encouragement gave me hope during a time that often felt overwhelming and uncertain.
I also want to give special thanks to medical assistant Gina for her exceptional care. Gina is attentive, kind, and patient. At every visit, she made me feel welcome and at ease. Her warmth and genuine concern helped me stay positive throughout the process. She truly goes above and beyond for her patients.
What sets Genesis Fertility Center apart is that they provide more than medical care—they provide hope. When I felt discouraged, the team helped me believe that my dream of building a family was still possible. Their support, communication, and attentive care made all the difference.
I am sincerely grateful to Dr. Kotlyar, Gina, and the entire staff. I highly recommend Genesis Fertility Center to anyone seeking fertility treatment from a team that truly cares.
2024.10.02
Early-morning monitoring is excellent! The technicians are very kind and highly committed to the success of your cycle.
J
Jessica Gregson
1년 전
2025.05.08
I have been a patient at Genesis Fertility since 2023. I travel to the Staten Island satellite location at 5 a.m. on weekdays for bloodwork and ultrasounds. Christina always arrives on time and is ready to greet everyone with a smile. She is highly skilled at blood draws and ultrasounds. She is knowledgeable and informative about the IUI/IVF process. Christina always makes me feel comfortable and confident in the care she provides. She is simply the best! When you visit the Staten Island office for early-morning testing, you will always receive the most thoughtful assistance!
D
Diane Falcone
8개월 전
2026.01.23
Kristina is wonderful and very gentle. I love her energy during early-morning monitoring.
A
Amani Joni
9개월 전
2025.12.12
I want to thank Dr. Ross for the care she provided during my first visit. Her explanations were very clear, and she was caring and kind.
2025.12.30
I want to thank Dr. Chiware and her team for doing everything possible to help my husband and me have our baby! Dr. Chiware, thank you so much! Everyone was kind and welcoming. Although the journey was not easy, you gave me the strength and courage to stay positive. Forever grateful! Sincerely, Britt
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Aspasia Tull
10개월 전
2025.10.29
I feel incredibly fortunate to have Dr. Chivare as my doctor. She is professional, kind, thoughtful, and always listens patiently. She respects your time ❤️ and takes every concern seriously, clearly explaining and arranging medical procedures. Her bright smile helps every patient relax. As a first responder and a doctor's daughter, I have met countless patients and medical professionals, so I know how fortunate I am to receive her care. I always felt safe with her. I also thank everyone at Genesis Fertility Clinic for an excellent experience. They are hardworking and well trained, from reception to every medical professional, always available and working toward our dreams. God bless you, and heartfelt thanks again ❤️.
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Rachel Reeves
2년 전
2024.03.12
I am rarely speechless, but this is one of those times. The entire Genesis family is a blessing. We traveled between the Bay Pkwy, Queens Blvd, and Hewlett locations and encountered professionalism every time. Dr. Chiware is an exceptional specialist, and I am so glad we carefully selected her and worked with her. Brittany feels like an old friend. The technicians at Queens Blvd always smiled and wished me well. Special thanks to Dr. Chiware for guiding us in growing our family with confidence and expertise. I will definitely send photos! God bless you all.
2024.08.10
Dr. Chiware is wonderful. This is a difficult and emotional time for anyone going through it, and she was lovely, kind, and intelligent. She never dismissed any question I asked, no matter how silly. She was incredible from the first visit and stayed with us until my pregnancy test was positive! She is amazing! I highly recommend her to anyone who needs a fertility specialist. She was always available, even for a quick virtual visit. She is wonderful!
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Ellie Jade
2년 전
2024.11.16
Dr. Tendai Chiware was my physician at Genesis Fertility and Reproductive Medicine. Her extensive expertise in endocrinology and fertility helped me through several very challenging periods. This continued for several years, and throughout that time I felt she was always accessible when I needed an appointment, which was important to me. Dr. Chiware always answered my questions professionally and guided me through every step needed to achieve my goals. I always felt I could trust her recommendations, and I spoke up whenever I was uncertain.
I highly recommend Dr. Chiware for her knowledge, care, attention to detail, and unwavering support with my infertility. Anyone under her care is fortunate, and she is truly a lovely person. The Genesis staff are also helpful and first-rate. Monitoring is available at several satellite offices in New York as well as the main office in Brooklyn. I will greatly miss Genesis; they have become part of my life. I wish everyone seeking infertility help the very best. It is not an easy journey, but Genesis will certainly do everything possible to help you.
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Ekaterina Barnard
2년 전
2025.02.06
I am very happy to be treated by this doctor. She truly is the best! I want to thank Dr. Chiware for everything she has done for me. I have been with her since 2023.
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