의사 소개
로런 로스 박사, 미국
SGF 의료책임자인 의학박사 로런 로스는 산부인과와 생식내분비학 및 난임 분야 전문의 자격을 모두 보유하고 있습니다. 다낭성 난소 증후군(PCOS)과 체중이 생식 호르몬에 미치는 영향 등 난임 관련 주제로 연구 논문을 발표했습니다. 로스 박사는 메릴랜드주 록빌에 있는 SGF 사무실에서 환자를 진료합니다.
로런 로스는 메릴랜드대학교 칼리지파크에서 여성학 학사 학위를 우등으로 취득했으며 파이 베타 카파 회원으로 선출되었습니다. 이후 메릴랜드대학교 볼티모어에서 의학 학위를 취득하고, 콜로라도대학교 덴버에서 산부인과 전공의 과정과 생식내분비학 및 난임 분야 펠로십을 세 해 동안 이수했습니다. 그곳에서 조교수로 2년간 근무한 후 메릴랜드로 돌아왔습니다. 로스 박사는 산부인과와 생식내분비학 및 난임 분야 전문의 자격을 보유하고 있습니다.
전공의 수련 중 로스 박사는 여러 교육상을 받았으며 수석 전공의로 활동했습니다. 콜로라도대학교에서 펠로십과 교수직을 수행하는 동안 국내 학술대회에서 연구를 발표하고 전국 규모의 연구상 세 개를 받았습니다. 다낭성 난소 증후군(PCOS)과 체중이 생식 호르몬에 미치는 영향 등 난임 관련 주제로 논문을 발표했습니다. 로스 박사는 2015년에 이 병원에 합류했습니다.
위치 및 운영 시간
제휴 클리닉
Shady Grove Fertility - Conemaugh Memorial Medical Center, 미국
- Reproductive Medicine
운영 시간: 08: 00 - 16: 00
추천 리뷰
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Ba*****s
2년 전
2025.01.22
Mi*****e
1년 전
2025.07.04
Had a great experience here for my egg retrieval!!! The anesthesiologist was so kind & patient with me, given I was nervous; the doctor, embryologist, nurses all were very kind/nice and explained who they were/what their role was.
Although I was there for a few hours, it felt very quick because other than a 30 min wait for IV to hydrate you they're using that time to prep/explain or something is being done.
I was knocked out, woke up and within 30 minutes able to go home with husband & knew egg count before I left. What stuck with me was how kind and good mood the team was. Look forward to working with this team in future for any implants!
There's also a nice shopping complex nearby to grab breakfast after :)
ol*****e
1년 전
2025.07.03
Very welcoming by Maria M.
Ce*****n
1년 전
2025.06.27
We are very grateful for the attentive care and support we received at Shady Grove Fertility - Rockville. From the moment we arrived, everyone was warm, friendly, and professional. From the receptionists to the doctors, the entire team made us feel comfortable and fully informed throughout the process.
The clinic's modern facilities and advanced technology ensured we were well cared for. The medical staff explained every step of the process in detail and patiently answered all our questions. Their personalized service made us feel valued and cared for.
Kf*****l
1년 전
2025.06.27
I have been a patient at SGF for six years. Of course, the journey has not been entirely smooth, and we have experienced some ups and downs while working with this clinic. Overall, however, the clinic is caring and supportive and, most importantly, receptive to feedback.
- Dr. Doyle is wonderful. He is kind, thoughtful, and knows his patients. He is careful and takes time to explain his thinking, and both my husband and I trust him.
- Dr. Robinson is also excellent. I first met him at his previous clinic and was delighted that he joined the SGF team. I had to make a difficult decision about surgery, and he carefully explained each option and its advantages and disadvantages. He is direct but kind and understood the challenges I faced. After surgery, he was very attentive and responsive and, most importantly, did an excellent job! I have some trauma related to surgery and was very grateful to be able to trust him.
- The care teams and nurse coordinators for both doctors I worked with were responsive, attentive, and very helpful.
- During our embryo transfer, the steps taken to verify the correct embryo were very clear. With all the alarming stories circulating, it was wonderful to work with such a professional clinic.
Why not five stars?
I did ask to change doctors twice and complained to the finance department several times. As with any large organization, I encountered some people who lacked consideration or communicated poorly, and one person even became very angry with me. What I will say is that whenever you complain or ask for a change, SGF responds constructively. They listened to my complaints, apologized, and implemented the requested changes. This is definitely an advantage of working with a large clinic, and I encourage everyone dealing with infertility to advocate for themselves and/or their partner.
Infertility is awful, but that does not mean you do not deserve to work with people who treat you well. Overall, SGF does that, and if you feel they have not, they will listen.
Cr*****t
1년 전
2025.06.27
I cannot say enough good things about my treatment experience with Dr. Robinson. From the moment I met him, I felt confident and well cared for. He patiently and thoroughly explained every step of the surgery—from preoperative care and the day of surgery through postoperative care. His clear communication eased my concerns and made a potentially stressful situation feel manageable.
What truly distinguishes Dr. Robinson is his exceptional bedside manner. He is kind, patient, and genuinely compassionate. I never felt rushed or overlooked; instead, he made sure all my questions were answered and that I felt heard and supported at every step. His professionalism and warmth made a tremendous difference in my recovery and overall experience.
Mo*****d
1년 전
2025.07.16
We sincerely thank Dr. Shin, Dr. Roth, and nurse Courtney for their attentive care and support throughout our fertility journey. From day one, the team showed exceptional professionalism, compassion, and expertise.
Dr. Shin is highly knowledgeable and was attentive and thoughtful in guiding us through male fertility treatment. His thorough, respectful approach was truly reassuring. Dr. Roth demonstrated outstanding skill and insight, so we always felt we were receiving expert care. Courtney consistently cared for and supported us—her warm manner made every interaction easier and more comfortable.
Thanks to this wonderful team, we recently welcomed our beautiful daughter. We will always remember the major role they played in helping us realize our dream of parenthood. If you are looking for a dedicated and highly skilled fertility team, we strongly recommend Dr. Shin, Dr. Roth, and Courtney. Warmest regards!
Em*****e
1년 전
2025.07.11
Shady Grove is a scam! We argued with them about my insurance from the beginning. They said my insurance covered nothing, which was not true. They did not submit claims to my insurer even though they were legally required to do so! They kept pushing their own insurance company. We ultimately received a check in the mail because we had to call the insurance company about a procedure for which I paid $250. Today I received a $250 bill from eight months ago, and I guarantee it is the same money they refunded us. I initially went to Shady Grove in Frederick, Maryland, and had the same problem. It seems you will encounter the same issue at any Shady Grove. I have looked into it and done my own research. It appears they do this to many people, and I have had enough.
C*****m
1년 전
2025.08.28
Going through this journey has many anxiety inducing and uncertain (scary) moments. Especially when it comes to surgical procedures. But the team at Rockville were so amazing! Dr. Csokmay, nurse Sabrina, and CRNA Steve made us feel like we were at home and provided not only their expertise, but also caring compassion which is not something that can be easily taught! You all are the dream team! Thank you for making this experience a great one. If we have to go through this process again, we hope we get you all again! You put our minds at ease!
Me*****g
1년 전
2025.08.25
The doctors, nurses, and staff at Shady Grove Fertility were outstanding throughout treatment. Dr. Doyle is one of my favorite doctors, and thanks to him and his excellent nurse Effie, I have two perfect children! Effie is compassionate and kind, and Dr. Doyle is very knowledgeable. My PA Kim performed several procedures and is one of the best providers I have worked with. I am deeply grateful for everything they did!
Ki*****z
1년 전
2025.08.23
I had an excellent experience at this clinic. The staff were warm, friendly, and attentive when I arrived. Maribel was especially helpful, tactful, and thoughtful. She truly improved my experience and represents the SGF team exceptionally well. Highly recommended!
CJ*****z
1년 전
2025.08.23
Dr. Obrien and her team, especially Chantel, were very helpful and supportive and always ensured I felt comfortable and cared for. Thank you for everything!!!!! I also thank Janice and Angela, who were patient and reassuring on the phone and took time to answer my questions. Because of work, I always called near closing, and they were happy to help. The clinic is clean and welcoming at every visit.
ti*****a
1년 전
2025.08.22
I had a wonderful time with Lexa R. today. She was kind and caring and truly made my day.
Thank you.
ke*****o
1년 전
2025.09.05
I have attended Shady Grove for about two years and had an excellent experience. Infertility is difficult, but having empathetic staff and doctors has helped tremendously. Dr. Robinson was very kind and took time to explain the entire treatment process, ultimately empowering me to make decisions about my own body. He and his staff are wonderful.
A*****C
1년 전
2025.09.04
10/10 experience!
Odette is an excellent nurse. She has a wonderful bedside manner and made me feel relaxed and reassured during egg retrieval. Dr. Levy was very kind and came to see me before the procedure, which put me at ease. Tina, thank you for keeping me calm and relaxed before anesthesia. My egg retrieval went very smoothly, and I am very happy with the results! The clinic's service before this retrieval was also excellent. The weekend checkout nurse and laboratory staff were so enjoyable and made this a wonderful experience!
Kh*****i
1년 전
2025.09.03
sa*****r
1년 전
2025.09.30
I had the privilege of being cared for under the coordination of Bhumika Jayemi in Rockville, MD, and I can say without hesitation she exemplifies what compassionate, competent healthcare should look like.
From my very first interaction, Bhumika stood out for her professionalism, empathy, and attention to detail. She took the time to listen carefully to all my concerns, answered my questions thoroughly (even the ones I didn’t know how to ask), and made sure I understood every aspect of my care plan.
What impressed me most was how she managed all the moving parts—scheduling, communications among doctors, follow‑ups, and even coordinating with insurance—without ever dropping the ball. On several occasions, she anticipated issues before they arose and reached out proactively to resolve them, which greatly reduced my stress and uncertainty.
Sp*****a
1년 전
2025.09.29
I am extremely grateful for my treatment experience at Shady Grove Fertility in Rockville. Dr. Roth and my nurse Paula were a wonderful team who guided me through the entire process with care, professionalism, and support. Paula gave me tremendous encouragement throughout. I also thank the PROGRESS research team for their dedication. They were always attentive, thoughtful, and helpful, making me very comfortable while participating in the study.
Everyone I worked with at SGF made this stressful treatment process easier. I always felt heard and cared for. Thanks to Dr. Roth, Paula, the PROGRESS research team, and the entire Rockville office, our treatment was very successful. I am deeply grateful for the hope and opportunity they gave me. I highly recommend Shady Grove Fertility in Rockville to anyone considering treatment.
Sh*****s
1년 전
2025.09.19
Dr. Robinson, Shannon, and Jessica are among the most wonderful, caring, and attentive healthcare professionals you could meet.
Shannon and Jessica always patiently answered every question or concern and truly made me feel heard. Shannon messaged me the day before my procedure to wish me luck and checked on me countless times afterward. She is truly exceptional.
Dr. Robinson always takes time to communicate and ensures that you understand every word he says and everything he plans to do. After 7 years of unsuccessful attempts to conceive and consultations with numerous specialists, we finally learned about Shady Grove.
I feel incredibly fortunate to have been referred to them and deeply comforted by the attentive, compassionate care we received.
From the bottom of our hearts, thank you for everything! We hope to welcome a child soon, all thanks to you! 💗
-Shavonne and Bill
Li*****z
1년 전
2025.09.15
I want to recognize the outstanding team at Shady Grove in Rockville. Special thanks to my nurse, Dani Leon, whose communication, attention to detail, reassurance, and compassion were exceptional. She was our chief guide through every step and exactly the person you want on your team during a stressful journey. I also thank advanced practice provider Kim, who was very kind and answered all our questions. She is wonderful and truly cares about her patients!
Je*****l
1년 전
2025.09.13
Saying I am unhappy is an understatement. Following the doctor’s instructions, we arrived at 7:30 a.m. so my husband could provide an on-site semen sample at 9:00 for our IUI. He was not taken back until 8:30. I angrily asked whether he would be taken back in time for my 9:00 IUI, since sperm preparation takes 1–1.5 hours. After I asked, they made another call and took him back within 5 minutes. While we waited, three couples were taken back to provide samples. The front desk staff discussed everything except work, including telling stories, laughing, and sharing photos of their children—very sensitive in this setting. Another couple came to provide an on-site sample and left 20 minutes later! No one explained why we had to wait or why our IUI was delayed. It was nearly 9:30 and we were still in the waiting room with couples scheduled for 10:00 IUIs. It would have been easier if the office staff communicated or appeared to care about why patients were there and how difficult it can be to walk through those doors. Our usual office was closed, which is why we came here, but I will never return. Even if it means a longer drive on weekends, I will use another office. When we left and I went to the desk to check out, they all stared at us. The person on the phone helped us while the others did nothing but watch.
V.*****r
1년 전
2025.10.21
It is best to schedule your appointment several hours before you need to leave. My appointment was at 7 a.m., and I arrived 10 minutes before 7, when they opened. I am still waiting to be called back after an hour and a half. I am typing this in the waiting room now.
VI*****U
1년 전
2025.10.20
Thank you, Dr. Ross and Julie. Special thanks to Elena, a very kind woman who comforted me when I needed God's blessing. Dr. Ross, please continue doing your work with love.
Ro*****z
1년 전
2025.10.20
Dr. Robinson is an excellent doctor. He is caring, knowledgeable, and passionate about his patients. He takes time to explain everything in detail. I admire Dr. Robinson's dedication and have tremendous respect for him.
Uz*****i
1년 전
2025.10.19
I had surgery at Shady Grove in Rockville. Dr. Robinson and his team did an excellent job. I highly recommend Dr. Robinson; he is the best.
Fl*****s
1년 전
2025.10.19
I was born here! I heard all my parents' blessings!
Me*****o
11개월 전
2025.11.14
I have been receiving care at SGF for over a year, and today I finally graduated—I am so excited! My primary physician during this time was Dr. Lauren Roth. I really like Dr. Roth; she is direct and data-driven, which are qualities I value in a physician. She always explained my condition carefully and answered my countless questions. My nurse Christie was also wonderful. She was always enthusiastic, positive, and optimistic. She was highly conscientious and always responded promptly to my questions and concerns. Special thanks also to my medical assistant Jewel, who was very kind at every follow-up visit.
I am giving four stars because I had some unpleasant experiences during my time there. I believe all SGF employees should receive training in trauma-informed care. Unfortunately, I experienced two miscarriages. At some appointments I felt anxious because I was nervous and crying, but I did not feel that the staff responded with enough sensitivity. My interactions with Dr. Michael Levy and Dr. David Saffan were especially poor. I also wish the billing department provided a smoother experience.
Overall, I am very grateful for the care I received at SGF because I am finally pregnant with my rainbow baby.
Je*****n
12개월 전
2025.11.12
Special thanks to the staff, especially Bhumika Jagani. I was very nervous before the procedure, but your professionalism and kindness made me feel cared for, and I am very grateful. Everything was perfect, and I have no complaints!
An*****y
12개월 전
2025.11.11
Unfriendly.
El*****m
12개월 전
2025.11.10
Am*****i
12개월 전
2025.11.10
Ka*****e
11개월 전
2025.12.13
Kh*****p
11개월 전
2025.12.13
Many thanks to my outstanding team: Dr. Levy, Adrianna, Dani, and Harry. They were always very responsive and helped me greatly throughout the process. Sola also did an excellent job drawing blood. Kim P was wonderful during my visits and provided tremendous emotional support throughout treatment, always making sure I was doing well. The clinic manager was also excellent and very helpful, and Emely’s assistance was invaluable.
Sh*****n
11개월 전
2025.12.13
Ashley at the front desk was very kind and welcoming and made me feel at home.
Me*****e
11개월 전
2025.12.13
This was my third visit to this clinic. The waiting room is always clean, and the front desk staff are always welcoming, especially Ashlee! I have had an excellent experience every time. Thank you all!
Jo*****e
11개월 전
2025.12.12
❤️🫵
Ja*****z
10개월 전
2026.01.07
I had an excellent experience at this clinic. I met with Dr. Robinson, who patiently answered my many questions. I appreciate that although he no longer treats chronic pain, he still did his best to address all my concerns. He also gave me a list of doctors I could consult. I am very grateful to the women at the front desk, who also did everything they could to help me. Thank you to Maribel, Deliah, Maria M, Sade, Sochi, and Jazlyn for your help. Lamiya also made sure I had a good experience. Thank you to all the women at the front desk. I will definitely recommend this clinic. Thank you again :)
I completely forgot to mention someone else who helped me tremendously. Many thanks to Dr. Robinson's coordinator, Shannon, who went above and beyond to arrange an earlier appointment for me. I truly appreciate all her help. Thank you again!
Di*****y
10개월 전
2026.01.07
Ke*****t
10개월 전
2026.01.04
The staff were pleasant, but Shady Grove tried to charge both my insurance and me twice for a procedure I had only once! They even used the same code and synonyms for the procedure name both times, although they told my insurance company that the second charge was for "ancillary services," which is completely false. This is outright fraud. If they do not correct the error immediately and remove the second charge, I will report them to the appropriate authorities for fraud.
Sa*****l
10개월 전
2025.12.24
Thank you for helping us today, especially Yoniett A. at the front desk. She took excellent care of us and was very helpful. The clinic needs more employees like her.
As*****i
10개월 전
2025.12.23
This was a great experience. The staff were excellent and helpful.
Li*****r
9개월 전
2026.02.02
I had an excellent experience at both the Rockville and Washington, DC locations. I am especially grateful to my nurse, Juliet, who was very kind and helpful.
My only issue was billing.
If you use insurance, I strongly recommend carefully reviewing your explanation of benefits (EOB). Shady Grove requires an upfront deposit before any treatment to cover possible out-of-pocket or coinsurance costs, but this is only an estimate and you should not rely entirely on them to reconcile it.
They overcharged me by more than $1,400, and getting a refund has been very difficult. It has been three months since I last received services from them, and I am still waiting for the refund.
Ka*****o
9개월 전
2026.01.31
My experience at Shady Grove was amazing! I am 32 and was diagnosed with unexplained infertility after my husband and I tried to conceive for a year. We began treatment at Shady Grove in April 2025, completed three IUIs, and ultimately became pregnant on our third IVF cycle! Although the process was frightening and physically and emotionally exhausting, Shady Grove did everything possible to make it positive and hopeful.
My doctor was Dr. Roth. She is highly skilled and listened patiently to my needs and every question. She advocated for me with insurance several times and attended every important ultrasound. I felt that she truly heard my concerns and incorporated them into the treatment plan. If a protocol did not work, she was willing to try something new and adjust quickly without wasting time, which was essential to me. Dr. Roth is compassionate, understanding, and optimistic. I highly recommend her and would return to her if I ever need IVF again!
Special thanks also to my nurse, Juliet, who was wonderful! She always called with clear instructions and was extremely thoughtful.
Everyone, from the front desk to the doctors, was friendly, positive, and efficient. The clinic was beautiful and clean. I never had trouble scheduling appointments, and I had many of them. Wait times were also short.
I recommend Shady Grove to everyone trying to conceive—best wishes, because I know how difficult this journey is—and I strongly recommend Dr. Roth! :)
Yv*****U
9개월 전
2026.01.28
I highly recommend Dr. Robinson. Before surgery, he patiently explained the hysteroscopy in clear, easy-to-understand terms. During the procedure, he answered my questions and explained in detail what he observed. Afterward, I received a detailed operative report. His team, Shannon and Jessica, was equally excellent. Dr. Robinson is a highly skilled Asherman's syndrome specialist.
fa*****a
9개월 전
2026.01.28
This clinic is amazing! The staff and doctors are all very kind and thoughtful. Dr. Jeanne O’Brien patiently explained every step of treatment while listening to my needs with tremendous empathy and care. Christine, Sandra, and all the front desk staff are friendly and professional and respond promptly to both calls and emails. Kim always has a smile, is warm and welcoming, and is ready to offer the best advice. I am very glad I chose this clinic and would recommend it to everyone. It is truly wonderful! Thank you! Thank you! Thank you!
ki*****o
9개월 전
2026.01.22
Dr. Robinson is an excellent fertility specialist! He is kind, approachable, and welcoming. He patiently explains everything and recommends the most appropriate treatment plan. He is knowledgeable and passionate about his work. To us, he was truly an 'angel sent from heaven.' His team is also outstanding. I highly recommend him!
Thank you, Dr. Robinson, Shannon, Jessica, and every other wonderful member of your team!
Ma*****j
8개월 전
2026.03.07
Sochi, the patient service representative, did an excellent job. She went out of her way to contact the medical team and doctor to arrange our bloodwork, saving us a trip and considerable time and effort. Thank you so much, Sochi!
Vu*****a
8개월 전
2026.03.06
Excellent service.
An*****a
8개월 전
2026.03.06
Maria M. greeted me warmly with a smile at check-in, which made me smile too 😊
Zi*****u
8개월 전
2026.03.05
Maria was helpful.
La*****l
8개월 전
2026.03.05
Maria was pleasant and helpful when I showed up early to my appointment which was also before they were actually open.
Kr*****s
7개월 전
2026.03.28
Thank you to Shady Grove for helping us welcome babies twice! From Dr. Chang to Dr. Ross, every healthcare professional was wonderful and made our dream come true. We love you and appreciate everything you did. Special thanks also to my nurse Christie, who helped me so much. Thank you, and God bless you.
Ka*****n
7개월 전
2026.03.28
I am sitting in my car in the parking lot, crying. I called twice. The first time, someone answered and immediately hung up. The second time, I was speaking with the front desk when the call was disconnected again. I am part of this medical network and was asking whether my records could be sent to another highly regarded physician. I live far away and wanted to know whether I might qualify for surgery related to Asherman's syndrome. The clinicians where I now live are wonderful, but I wanted one final opinion before abandoning other treatment options and considering surrogacy.
Mo*****o
7개월 전
2026.03.26
This has been one of the most difficult experiences I have ever had. Problems have continued since we began working with this company.
I first contacted the Hagerstown office, which is only a remote office and currently performs no procedures. The doctor was kind and made us confident about treatment.
My first clinic visit was in Frederick. I am grateful to nurse practitioner Milka and my initial contact Julie. Both were wonderful, kind, helpful, and thoughtful.
After initial treatment, we were excited to begin IVF injections and egg retrieval. However, nearly six months after we started, they told me my BMI was too high for sedation and had to be below 40. My weight had not changed, so I do not understand why they waited so long to tell me.
They then promoted a new GLP-1 program. I understood that the medication was not insured, but only one minute before the appointment did they disclose that the GLP-1 nursing consultation was also excluded and that all visits, follow-ups, and medication would be self-pay. I canceled.
For a year, I have struggled with their billing errors. I have communicated with SGF and my insurer, but SGF's claims team seems unable to process claims correctly. My insurer ultimately received multiple duplicate claims while SGF kept saying they were pending. I repeatedly submitted my explanations of benefits (EOB) to SGF.
It is now March 25, 2026, and I still lack final results for services received March 17. They appear unable to bill correctly.
At the Rockville office, they overcharged me nearly $600 for a procedure and took over three months to refund it, destroying my trust in their billing.
They ruined our experience and created obstacles at every turn. We will never return, and if you plan to use insurance, consider other options.
This has been awful. My husband underwent chemotherapy for cancer, and we only wanted a child.
Jo*****B
7개월 전
2026.03.26
Words cannot describe our terrible experience with this company. The doctors and nurses were wonderful, patient, and informative. The clinical staff took excellent care of my wife during visits. But every other aspect of the company seems openly designed to extract every possible dollar from you and your insurer.
Be very cautious with the front desk and management. For a procedure in Rockville, we were told we had to pay more than $1,200 upfront, without being told it was only an estimate or that we could pay later. We were forced to prepay and told this amount remained after our cost-sharing, but the actual charge was less than half the estimate. We discovered this only because our health reimbursement arrangement (HRA) rejected reimbursement, saying SGF had billed incorrectly, though I no longer believe it was a mistake. It took over three months to resolve this first problem and recover our money because they billed our insurer and separately charged us for the same service.
For the past year, we have also disputed every other claim with this company, with no resolution. They use different codes for every submission, leaving me dependent on my insurer's explanations of benefits to determine the correct claim. They repeatedly resubmitted the same claim until their latest bill request produced five pages of duplicate submissions. We were quoted one amount by phone, billed another, and have now received an email demanding a third amount higher than either previous figure.
The company offers additional consultations about GLP-1 medication and genetic testing but never discloses that consultations with its specialists cost hundreds of dollars and are entirely uninsured. Fortunately, we canceled one before being charged again.
It is unacceptable that a company lacking basic bookkeeping skills—or deliberately overcharging customers—continues operating. I suggest researching alternatives before using them, though I know options are limited.
I was forced to undergo chemotherapy for cancer, and afterward we only wanted a child.
Jo*****k
7개월 전
2026.03.17
Tr*****r
6개월 전
2026.04.21
My daughter spent years at Shady Grove trying to conceive and failed repeatedly. They said it should work but made almost no effort to identify the reason and still offer no explanation. Spending so much money only to face disappointment again and again is heartbreaking. If you want to become pregnant, do not go there!
A heartbroken mother/grandmother
ad*****h
6개월 전
2026.04.18
I cannot fully express how impressed I was by our first experience at this clinic. We came for testicular sperm extraction (TESE) and egg retrieval. The coordination was flawless. Every staff member my wife and I met was professional, helpful, and went above and beyond.
Our previous clinic experience was a nightmare, while Shady Grove's staff operated like a well-oiled machine. Every interaction was purposeful and carefully planned, and execution was seamlessly coordinated like Transformers!
My wife and I were extremely pleased with our Rockville experience and left feeling secure that we had found the most professional team. Credit to the organization and all its staff. We are thrilled to have found a leading clinic in the field!
💪😎
Sh*****n
6개월 전
2026.04.17
Lola—I hope I spelled that correctly—is amazing! She is a ray of sunshine who warms your heart while you wait anxiously. She comes to get you with a walker, yet she is agile, energetic, and outpaces everyone, and you never hear her complain.
She is wonderful!
The whole team is wonderful. I am fortunate to have so many people supporting me on this journey. Sorry I cannot remember all my dream-team members' names today.
Special thanks to Amanda F, who continually supports and encourages me and always replies to my many messages. Thank you.
I am so grateful! 🙏🙏🙏
Ma*****s
7개월 전
2026.04.04
Everyone! This made me feel less alone.
Pa*****n
5개월 전
2026.05.15
Five stars for Jaslyn alone. She always does her best to help schedule my appointments. You know how difficult scheduling can be in an urgent situation. She is the most patient-focused clinician I have met at SGF. It took nearly a month to schedule my postoperative follow-up, and she did her best to prioritize my needs.
By*****u
6개월 전
2026.05.11
Ally in andrology, Afsaneh K, was extremely helpful. My wife and I are going through our second embryo transfer, and it has been a very difficult time. Ally helped confirm all the necessary testing and even printed the referral order to ensure the analysis results were accurate.
Em*****n
6개월 전
2026.05.10
Nadine is excellent at drawing blood. It did not hurt at all.
Ma*****h
6개월 전
2026.05.06
I am so glad everything went well. SGF was outstanding throughout the treatment and gave me a great deal of encouragement. My husband and I are now delighted to have our little princess home with us. We take time to thank God for everything He has given us.
Sa*****R
4개월 전
2026.06.29
Lexa drew my blood, and it was very quick and completely painless. This was my first visit, and the entire experience was easy and pleasant.
Br*****s
4개월 전
2026.06.27
The worst decision I ever made was coming here. You are treated like cattle. All they care about is money. The entire experience was terrible. No one seems able to help you, and no one cares about the patients.
Vi*****d
4개월 전
2026.06.26
No*****e
4개월 전
2026.06.26
Edit: The front desk referred to my patient coordinator as a “nurse,” but I later found out that she was not one. For anyone visiting SGF for the first time, you will initially be assigned—and it feels like forced upon you—a “patient care coordinator,” after which you may have to go through considerable difficulty to reach an actual nurse. This patient care coordinator knows very little about your case. Communication improved with the nurse, but it is unbelievable that such a well-funded medical organization has created such bureaucratic barriers. Patients bear the consequences of these expensive experiments, but the clinic could at least coordinate and manage everything properly. Reddit is full of complaints from patients who cannot reach their doctors and whose health has suffered because of poor communication.
Original review:
I am currently giving SGF a chance to correct this unacceptable communication and the gatekeeping through the patient portal that is intended to prevent administrative harm. It is safe to say that, so far, I advise prospective patients to avoid this clinic.
S*****
4개월 전
2026.06.18
Ma*****k
1년 전
2025.06.16
Br*****y
1년 전
2025.05.10
I met Dr. Bear at the office today. She was absolutely incredible. She broke everything down in a way anyone could understand. Every woman I met in the office was wonderful. They are LGBTQ-friendly. I am in a lesbian relationship, and they treated us like human beings. Honestly, I could not have asked for a better experience!
Le*****i
2년 전
2025.03.20
They asked us to pay for the shared-risk program, which I thought covered everything. But my appointment was scheduled, and I was charged 1000 dollars without any advance payment information. The front desk was also rude.
Jo*****r
2년 전
2025.03.16
They made me go to Maryland for testing. The call center told me they do not perform male semen analysis and reproductive testing in the office, so I had to go to Maryland. I do think this should change, and I hope male and female reproductive health screening becomes more open and accessible, especially for people who cannot travel. People who cannot travel should be allowed to travel for work or medical care/health. A person's right to drive and travel should not be taken away except for murder or serious charges. I will make sure my great state of Pennsylvania respects this. The governor's and boards' guidance and projections for Harrisburg and elsewhere make this a great state. Amen.
Le*****i
2년 전
2025.03.15
I highly recommend Shady Grove Fertility in Wexford to anyone considering treatment. Whether you only need monitoring, a medicated cycle, or any of the treatments they offer, you will be in good hands. As someone who experienced multiple miscarriages, seeking help was very intimidating at first. Dr. Nguyen, and especially the nurses and staff at Shady Grove Wexford, guided us step by step. Whenever a question or concern arose, their consistent and prompt communication through the portal greatly helped ease our emotions. We love all the staff, and everyone was very friendly at every visit. If you are reading this and nervous about medication or any treatment, I was there too. We postponed treatment for quite some time while staying in close contact with the care team, and when we finally decided to begin monitoring and medication, they were there to help us through it. It was worth every penny! Without hesitation, we give SGF Wexford 5 stars!
Ro*****o
1년 전
2025.08.29
After years of trying, multiple failed pregnancies, and several emergency surgeries, Shady Grove finally helped my wife and me conceive our first child. I will always be grateful for that. Every appointment at the clinic was excellent. The staff were always friendly, helpful, and knowledgeable. My wife and I are very happy that we received care at this clinic. I can honestly say that Shady Grove made the entire IVF process a wonderful experience from beginning to end. I will always recommend this clinic to anyone who needs its services. Thank you so much, Shady Grove.
Ay*****l
1년 전
2025.08.27
Sa*****a
1년 전
2025.08.27
Thanks to Shady Grove and all its wonderful staff, we were able to have the family of our dreams. We used their shared-risk program, which gave us peace of mind during an unpredictable treatment process. In healthcare, it is rare to have an assigned nurse whom you can message and receive a prompt reply from. Dana performed most of my ultrasounds, and I cannot say enough good things about her.
Al*****a
1년 전
2025.08.21
I have been with Shady Grove since September 2024. My medical team has consistently provided a five-star experience. Working with my financial counselor, however, has always filled me with dread. The financial counselors need training in manners and professional ethics. They provide incorrect estimates, make billing errors, call to ask me for money on the day of my miscarriage, act rudely when my husband and I request itemized receipts, and much more!!! We are living through another person’s nightmare and spending more than $50,000 on treatment, so receiving no compassion or care is extremely upsetting.
As*****y
1년 전
2025.08.04
We have not had an unpleasant experience, and our miracle baby is still on the way! 🤞
Em*****t
1년 전
2025.09.09
We went to Shady Grove Fertility Wexford for our IVF journey! The Wexford staff and office were always so welcoming and caring! Every morning monitoring appointment I was remembered by front desk staff and greeted by name. Demi made bloodwork painless and such a breeze and was so sweet! Dana and Susan were thorough, patient, and caring for each monitoring and procedure appointment. When we got pregnant with our baby girl after our successful FET, I could feel how truly happy the staff was for me and it was a bittersweet moment to graduate! I am forever thankful to the Wexford team for helping to make my dream of being a mom come true!
Je*****y
1년 전
2025.09.07
In short, SGF helped my husband and me become parents to our son, and we will always be grateful to the SGF team. We had a wonderful experience with Susan and Dana, and the staff were always kind to us, even on the hardest days of our fertility journey. We are a Shady Grove success story, and I encourage everyone I know to use their services to fulfill their dream of having a child. I will never forget the moment Susan called and said, “You are pregnant!” It will always be one of the best days of my life. We can never thank you enough, but thank you, SGF!
Br*****r
1년 전
2025.09.04
I loved my experience at SGF! They were welcoming and helped ease my anxiety about my previous miscarriage. They go to great lengths for their patients. No one should have to experience infertility while dreaming of expanding their family, but SGF truly eased the pain. I highly recommend SGF to all my friends and family who may experience infertility or pregnancy complications. When I finally announced my successful pregnancy, the team felt like family.
Pa*****r
1년 전
2025.09.04
Shady Grove in Wexford, Pennsylvania, and Rockville, Maryland, was wonderful. We cannot say enough good things. Throughout the process, the staff were very attentive, warm, and helpful. We had previously researched several fertility clinics and attended multiple consultations, and Shady Grove excelled in every respect. Highly recommended!
Li*****e
1년 전
2025.09.03
After a long period of miscarriage and heartbreak, SGF welcomed us with kindness and warmth and carefully reviewed our medical history, committed to helping us grow our family. Dr. Roth, Melissa, Dana, and Susan all played important roles in making me feel safe, informed, and genuinely valued—not only as a patient but as a person. The SG team welcomed us openly in a very personal and gentle way, giving us peace of mind for the first time during our long journey to conceive. Everything was seamless, from intake and medical record transfer to payment, appointments, and scheduling. They are experts in every sense. The SG team's encouragement, professionalism, and consistent care and support helped bring healing and renewed strength to this chapter of my life. We are proud and grateful to announce that IVF was successful, and we are excited to welcome our child.
SGF did more than provide medical care; they gave us hope and confidence. It is a gift we can never repay, and SGF will always hold a very special place in our hearts. - Hopkins
Ma*****e
1년 전
2025.10.01
Dr. Green and her team were amazing today! They kept me laughing throughout the procedure.
Ja*****s
11개월 전
2025.11.14
After several rounds of treatment, I feel this was an invaluable experience, especially during a difficult time. Everyone was extremely helpful and supportive, particularly Nurse Dana. She was like a counselor and made the entire treatment process comfortable and relaxed. I am very grateful!
Ch*****e
9개월 전
2026.01.21
El*****n
8개월 전
2026.02.20
I am a gestational carrier who has had two pregnancies and will begin a mock cycle in a few days. Today I called the clinic to schedule outside monitoring. They took my information and said their outside monitoring team would contact me to arrange an appointment. I then received a call from my original fertility clinic saying that Shady Grove had refused to work with an independent gestational carrier who was not represented by an agency!
Sa*****n
6개월 전
2026.05.07
I accompanied a friend to SGF for a procedure and truly appreciate the team's professional and thoughtful care! The warm welcome from the front desk helped her relax. The medical assistants she had been looking forward to seeing also made her laugh. Susan, the clinic manager, even came over to check on her and ask whether she needed anything else. Most of all, thank you to Dr. Lisa Green! She was very calm during the procedure and patiently answered all my questions. I wish I could give the SGF Wexford team even more praise! They are amazing!
Ca*****r
6개월 전
2026.04.23
Shady Grove in Pittsburgh is amazing! The staff are attentive and professional. My son would not be alive today without the exceptional care of the nurses at Shady Grove Wexford and Dr. Bromer!
Mo*****k
6개월 전
2026.04.18
Our experience at SGF was incredible. During such a difficult time in our lives, Dr. Bromer and the entire SGF Wexford and Rockville teams gave us hope when we needed it most and truly made us feel like family. We are sincerely grateful and celebrate our little angel every day ❤️
Ch*****p
5개월 전
2026.05.30
We welcomed our baby girl this past March,
We will always be grateful to the Shady Grove Wexford team! Everyone was so kind and made us feel genuinely cared for, and they were truly happy for our success. We were fortunate to work with Dr. Nguyen, and Nurse Dana made every appointment feel like a relaxed conversation with a friend. I even missed our follow-up visits after treatment ended! You can feel completely confident choosing this team.
Am*****t
5개월 전
2026.05.19
A friend recommended Shady Grove after having an excellent experience there. From the moment my husband and I met Dr. Green, I finally felt understood. She was wonderful and took the time to explain all our options and test results in detail, which no one had done before. Their online system makes it very easy to track treatment progress and next steps, and email communication with the financial counselor and medical team is convenient for busy couples. Infertility treatment can be overwhelming, but Shady Grove Wexford provides outstanding service from the moment you enter the clinic. Everyone at the front desk and scheduling office is very kind. Our cycle did not go well this weekend, and I had many questions. Before I even had a chance to contact the clinic, Dr. Green called me to review my results and discuss the next steps in my treatment plan. I highly recommend them to anyone experiencing infertility.
Da*****n
4개월 전
2026.06.20
If you are 45 or older, avoid this organization. Apparently, they try every possible way to make women over 45 spend as much as possible on donor eggs. Under no circumstances are you allowed to use your own eggs. These organizations do this only to create the illusion of high success rates.
To ensure that their statistics are not affected, they deliberately conceal the difficult side of fertility treatment and eliminate the option of using donor eggs.
Their success rates are engineered. They accept only women with a high likelihood of success and guarantee it by requiring the use of donor eggs.
Br*****e
4개월 전
2026.06.16
There are not enough words to express my gratitude to the SGF Wexford team. Everyone—and I mean everyone—is spectacular: the ultrasound technicians, nurses, receptionists, phlebotomists, and everyone else. I transferred to SGF after 6 months at a different reproductive endocrinology and infertility clinic, and it was the best decision I ever made. I love that at Shady Grove, you are assigned to 1 nurse, 1 doctor, and 1 financial coordinator. This made it feel like a personalized team of experts who were not only IVF specialists but also experts on my specific file and circumstances!
Br*****e
4개월 전
2026.06.16
Dr. Rose is wonderful. Her manner perfectly balances my anxious, ChatGPT- and WebMD-obsessed mindset. Dr. Rose gives me the facts, speaks frankly, and is very practical, always keeping me grounded. I have never had too many questions or concerns for her. She is always willing to consider my perspective while offering her professional insight.
He*****h
6개월 전
2026.04.24
Dr. Ross and her entire team are wonderful. I am incredibly grateful to have found her and her team.
This came after a disappointing medical experience in 2024.
I decided to do some research and came across her profile.
From our first meeting, I knew this would be different. She listened carefully to our concerns and responded in a reassuring tone, restoring our hope. Her confidence encouraged us and made us feel we could trust her. Christy and the other nurses were also highly dedicated.
There were none of the oversights we experienced in 2024.
Many thanks to Dr. Ross and her team. Your professionalism and attentive care mean so much to women like us going through this difficult journey.
Me*****l
1년 전
2025.10.24
Dr. Roth changed our lives! Both of our beautiful, healthy little ones were successful! She is highly experienced and deeply knowledgeable about conditions affecting fertility.
The medical staff and nurses in Frederick provided excellent clinical care. I love Mirka—she gave us the warmest, most compassionate care!
Our family is now complete.
Ma*****r
3년 전
2024.01.26
Dr. Roth is my favorite doctor. She and her wonderful nurse Holly helped me become pregnant twice—once within three months and once after the first injection! Although I have no scientific background, every conversation with Dr. Roth left me fully informed about my health and what came next in treatment. From day one, I felt respected and cared for as her patient. I wish Dr. Roth could be my regular OB-GYN.
Al*****i
3년 전
2024.01.30
I am very grateful to Dr. Roth and her entire team for their excellent work and care. RN Lauren and the others were outstanding and supportive throughout this difficult infertility journey. Even when I felt discouraged, everyone at Shady Grove gave me hope and optimism. At 41, I never imagined I could become pregnant with my own embryo, but they made it possible. I am now over 9 weeks pregnant and very happy. The staff are always available and answer questions and concerns promptly and patiently. Dr. Roth and her team, you truly are the best! I will always be grateful for your warmth and professionalism.
Di*****s
3년 전
2024.02.24
Ap*****n
2년 전
2024.04.25
Excellent service and friendly staff. They carefully guided us through every option, step, and procedure. I highly recommend them to anyone experiencing infertility at any age. Do not waste time; my only regret is not calling sooner. I am an older patient, but they never made me feel that way. The nurses and staff were very professional, and Dr. Roth was wonderful.
Su*****g
1년 전
2025.06.04
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