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I cannot say enough wonderful things about Dr. Chung and her staff. During our IVF journey, Dr. Chung provided exceptional care to my husband and me. I never felt rushed at appointments or like just another name on the schedule. She took time to answer our questions, showed compassion, and ensured we felt comfortable with our protocol. Her bedside manner is 10/10. Now, just days away from meeting our baby, we are very grateful to the entire team at Dallas-Fort Worth Fertility Associates. We look forward to working with Dr. Chung for our next transfer!

This was the worst experience of my life. The office lacked courtesy and made me anxious. I paid $500 for a consultation only to be told I was fat, as though that were the most absurd thing ever. I will never return. Better clinics will treat you with greater respect and actually listen rather than simply taking your money.

I genuinely try to give people the benefit of the doubt, but since Dr. Putman's passing, this place has truly become a nightmare. I do not even know where to begin. A year after the new person took over, I finally had to call to ask when my next appointment would be, only to be told I had to start over. Dr. Putman and I had developed a complete plan before his untimely passing—may he rest in peace—but the staff were unhelpful and rude and should find new jobs if they dislike their profession. I completed all the new paperwork and provided my new insurance. Nearly a month later, I was told the visit would cost $500 because she did not accept my new insurance and that I had to pay for my medical records, even though she asked whether they had already provided them to me and I explained that they never had. People are better off going anywhere else. I would not recommend this place to my enemy even if it were the last place on Earth!

Dr. Chung and her team are amazing! My journey with Dr. Chung truly changed my life. She and her incredible team guided my husband and me through IVF with great care, expertise, and compassion. After years of trying to conceive, they made our dream of becoming parents a reality. The team was consistently supportive, kind, and attentive, making a challenging process feel less overwhelming. I will always be grateful to Dr. Chung and her staff for their dedication and care. Highly recommended to anyone facing fertility challenges!

She was excellent and personable throughout the process. I would recommend her and the nursing staff. I am very grateful to them.

Great location, close to home and work!

We are very grateful to Dr. Monica Chung and her team for exceptional care. From our first consultation through the final stage, her expertise and compassion made a complex, emotional process easier to manage. Her clear communication, patience with every question, and encouragement during difficult moments truly mattered. She was thorough, patient, kind, and sensitive. Diana, Liz, Erin, and the entire staff were professional, warm, and attentive, making the experience as smooth and positive as possible. We feel fortunate to graduate from the care of such an excellent team.

Our journey toward parenthood lasted 15 long years, and we could not have done it without the help of Dr. Chung and her amazing, professional, and caring team. DFW Fertility Associates has been with me since I underwent a groundbreaking uterine transplant procedure for our wonderful surrogate, who will bless us with our first child in just a few weeks. We will always be grateful for their guidance, understanding, and compassion throughout the journey.

This was the third IVF clinic I visited after unsuccessful attempts at other clinics. Dr. Thomas is absolutely the best. She is not only capable and personable but also listened to my concerns and needs, tailoring my treatment protocol based on the latest research while considering my previous treatments and experiences. I never felt “processed in batches” as I had at many clinics. Even better, we became pregnant on our first attempt with Dr. Thomas and had 3 additional viable embryos frozen! I gave birth to a healthy baby boy six weeks ago and am already planning to transfer another boy in about a year. I am staying with Dr. Thomas! Highly recommended!

Dr. Thomas and her team are exceptional! Dr. Thomas was very patient with me, and her nurse Kendra frequently called to check on me and give me clear instructions. Whenever I had concerns or questions, they addressed them immediately. The procedure and entire cycle went smoothly, and I am very grateful.

They will not provide IVF pricing unless you first pay for a consultation! I have called several other places, and they always told me their starting price. This is ridiculous!

You lost a new patient because of how my appointment was handled. My IVF consultation had been scheduled with Dr. Lee for 6/25 since 5/21. After I emailed on 6/13 to confirm receipt of my records, I was notified on 6/14 that my appointment with Dr. Lee had to be rescheduled for an “emergency reason,” and a 2 p.m. appointment on 6/17 was available. I confirmed that this would work. I had to follow up at 8:22 a.m. on 6/17 to confirm the appointment that day. Ray said it was fine and that the nurse needed to be notified. However, she called back a few minutes later and said there was a conflict, offering me 9 a.m. on 6/18. I told her mornings did not work because my husband could not attend. She had the audacity to say he did not have to attend and ask whether I wanted him there. I asked what had happened to my original appointment and why it was no longer available. I was told Dr. Lee had to fly out for a family matter. I asked why no one had tried to contact me earlier to reschedule. Ray claimed she had tried to contact me, but I had no missed calls, voicemails, or emails from your office. I am an operations director, so my email and phone are monitored 24/7, and I assure you it would have taken very little effort to reach me. My only options were a morning appointment or waiting another month for the next opening. I contacted another doctor and scheduled an appointment elsewhere for 6/24. This may seem insignificant to you, but after trying to conceive for about 36 months and finally making the difficult decision to proceed with IVF, I need a doctor and staff I can trust and who make me feel supported. This felt like a complete disregard for a previous commitment, disorganization, and unprofessionalism. It seems there was a scheduling mix-up and I was the one who suffered, or perhaps it was truly a blessing in disguise.

We were blessed to have found this place. Dr Thomas was so wonderful and caring. The whole team was extremely supportive and made you feel welcome. We got pregnant on the first transfer and first embryo. Now we are going back for our second baby and cannot wait.

I am a 41-year-old first-time mother who had a baby after one successful IVF cycle here. Today, with gratitude and excitement, we brought our six-month-old baby back to the place where her life began. We witnessed the miracle of her life here. From a single follicle, Dr. Samuel and all the nurses accompanied us step by step to this day. The first time we saw her here, she was a tiny moving cell under a laboratory microscope. Today our baby is safely in the world, and her life began here. This is not only a place of medicine, but the starting point of our hope and the birthplace of a miracle. I sincerely thank the entire medical team at Dallas Fertility Center, especially Dr. Samuel, for your professional, meticulous, and warm support throughout this challenging and hopeful journey. From our first consultation, the doctors and nurses patiently and empathetically explained the process and answered our questions. Dr. Samuel is highly skilled and clear-thinking, tailoring the most appropriate plan for us at every step and helping us feel secure and confident amid uncertainty. The nursing team moved me deeply. With every injection and examination, I felt their gentleness, care, and encouragement. When I was anxious or close to tears, they always knew what to say to comfort and strengthen me. Thank you, dear Candice. I could tell you were as nervous as I was during every ultrasound 💗 You made me feel calm and secure. I came to understand that this is more than a medical facility. It is a group of caring professionals with a mission to protect every family's dream. They care not only for our bodies, but also for our emotions and well-being. Thank you to every healthcare professional here. You made our dream a reality and turned a tiny embryo into the most important part of our lives. Everyone here is wonderful—warm, kind, patient, and highly professional! Holly always answered my questions promptly, reassured me, arranged my tests and medications on time, and patiently explained everything. I am truly grateful 😊 Candice was attentive and caring throughout all my examinations and treated our baby with such care. From a point of light under the microscope to a heartbeat in our arms, you witnessed the entire miracle. I also want to thank Dr. Samuel in particular. Your responsibility and expertise made our dream come true. During the transfer, you and your colleagues carefully found the best location for the embryo. It still feels like a dream. Like an angel, you have helped many little lives enter the world. You create miracles! Because of the language barrier, after I became pregnant they took time from their busy schedules to help me find a suitable Chinese-speaking OB-GYN. The excellent doctor we later met was recommended here! We love this place. I will often bring our baby back so she knows that her first journey began here—and what a sacred place it is!

Dr. Thomas is amazing! I was told I needed IVF because endometriosis had damaged my fallopian tubes. My experience with IVFMD was terrible. In short, I paid out of pocket for several ‘exploratory’ procedures. After my year of unlimited cycles ran out, they told me to seek a second opinion and then abandoned my care. When I asked, they would not even offer another referral. I was frustrated and lost, but then I found Dr. Thomas. She is wonderful. From our first meeting, she was thoughtful and direct about the possible outcomes. She accounted for my endometriosis and planned treatment accordingly. My first transfer resulted in a chemical pregnancy, although it was the longest pregnancy I had experienced. My second transfer was in April, and I am now nine weeks pregnant! Even if I were not pregnant now, I would still give five stars because she truly puts care into her work. She does not pressure you into unnecessary procedures or make you feel that something is wrong with you. This ordeal is stressful enough, but having someone who cares about and values you makes it much easier!

My husband and I cannot say enough good things about DFW Fertility! From beginning to end, the entire team has been amazing. I had two transfers here, and both were successful. We have a healthy, adorable little boy who just turned one, and we are now joyfully expecting our daughter! 💕 The doctors, nurses, and staff are compassionate, knowledgeable, and genuinely committed to helping us achieve our dream. Dr. Chantilis guided us with patience and expertise. Every step of the process was filled with care, professionalism, and hope—from TJ greeting you when you walk in, to Bailee performing your laboratory tests, to Gwenaelle carefully adjusting the ultrasound images. We will always be grateful to this clinic for helping our family grow! I highly recommend DFW Fertility to anyone beginning a fertility journey, regardless of their reason or medical history. They are simply the best! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

After a year of infertility and a miscarriage at nine weeks last October, I chose Dr. Mika Thomas for treatment. When I first tried to become pregnant, I conceived during the fourth month. By the time I began consulting Dr. Thomas, I was in my seventh cycle after the miscarriage. Dr. Thomas was kind and encouraging, although she often seemed rushed. One point to note about most reproductive endocrinologists is that they usually focus on medications, intrauterine insemination, or in vitro fertilization (IVF) that may help you conceive rather than truly finding out why you cannot. You may need to do extensive research and advocate strongly for yourself to identify the root cause. We began with standard testing: day-three laboratory tests, semen analysis, and a vaginal ultrasound. All results were normal, and I was told I had "unexplained infertility." When I requested more thorough testing, Dr. Thomas said it was outside her standard workup but agreed to arrange a hysterosalpingogram (HSG) and hysteroscopy to rule out other problems. The hysterosalpingogram (HSG) was clear, so the following month we did the hysteroscopy. I remained awake during the procedure and was surprised by how brief it was: the actual imaging lasted less than 5 seconds. It felt rushed, and I was unsure whether she had thoroughly examined my uterus. I asked several times whether she had checked carefully, and she said everything looked "absolutely perfect." I later learned that hysteroscopy takes at least about a minute for most patients. I also received no images, and I now recommend that everyone confirm beforehand whether images will be provided. We had two intrauterine insemination (IUI) cycles, both unsuccessful. Four months later, I switched to a new doctor who reviewed my history and immediately arranged a laparoscopy and repeat hysteroscopy. During the procedure, he found four large polyps occupying most of my uterus, which he said were likely acting as a "natural IUD." He believed they had probably been missed during Dr. Thomas's hysteroscopy because they were unlikely to have grown so quickly. I was extremely upset. Anyone who has experienced infertility understands the pain of every month, and realizing that the problem could have been found and resolved earlier left me disappointed and angry. I also raised the possibility of endometriosis, but Dr. Thomas dismissed it because she believed infertility was my only symptom. My new doctor found and removed endometriosis during surgery. During my care with Dr. Thomas, I often felt that I was directing the entire process. The clinic seemed to follow a standard "IUI and IVF" model, with little or no interest in underlying causes. When I mentioned having little cervical mucus, they told me it was "unrelated to fertility." When I asked how to investigate the root cause and understand why I had conceived once but could no longer become pregnant, Dr. Thomas said I was a "Type A" patient who had "done too much research online." After losing a pregnancy and trying for months, this lack of empathy was frustrating. I am now in my first cycle trying again after surgery, and my new doctor is optimistic that we can conceive naturally. If not, we will move to IVF. If I had continued with Dr. Thomas, I likely would have gone straight to IVF without discovering the true causes of my infertility.

I wish there were another rating option. 11/10 DO NOT RECOMMEND THIS CLINIC OR DR. GADA. The staff at the Southlake office are unhelpful and made an already stressful situation even worse. After the initial appointment, my husband scheduled a time to drop off his sample, but THEY DID NOT EVEN ADD HIM TO THE SCHEDULE. He arrived with his sample and was told he was not scheduled. If he was not scheduled, how did he have the specimen jar and instructions? Second, they sent me from Fort Worth to Plano for an HSG. I received only a partial address, with no doctor's name, building number, or suite number. After driving an hour, I arrived at a medical complex with no idea where to go. I arrived 15 minutes early but ended up 5 minutes late. I called the Southlake office for help, and TWO different staff members said, verbatim, "I have never been to the Plano location, so there is nothing I can do." They should have provided all the information when scheduling the appointment. That evening, my husband found the correct information on their website, meaning they could not even check their own website to help. Another issue is that they seem to care only about profit. They push IVF extremely aggressively because that is how they make money. They asked me three times whether I wanted to "start a cycle" before receiving my bloodwork and test results. If that does not show they are motivated only by profit, I do not know what does. Fertility treatment in this country is a JOKE, and this facility should be ashamed. Do better.

We will always be grateful to Dr. Chantilis and his entire team. We had been trying to conceive for three years. Early this year, we decided to leave our previous fertility doctor and choose Dr. Chantilis, which was the best decision we could have made. He was thoughtful, patient, calm, and always responded promptly to our questions and concerns, unlike our previous experience. With his guidance and the team's support, our first intrauterine insemination (IUI) cycle resulted in pregnancy with our daughter. I delivered safely last Saturday and am overwhelmed with gratitude. Because of their dedication and attentive care, the Christmas gift we had prayed for over the past three years finally arrived.

We met Dr. Lee in spring 2023 and welcomed our son last month. We are very grateful to Dr. Lee and her team. The fertility journey was long and difficult, but Dr. Lee was someone we trusted deeply and she gave us great reassurance. Having our first child now feels wonderful!

If I could, I would give Dr. Micah Thomas zero stars. I first saw Dr. Thomas in January 2025. After an ultrasound, she told me that "my uterus looked old." She said some people's uteruses look younger than their actual age, while mine looked clearly older. I told her I was not sure whether I had fertility problems because I had not been actively trying to conceive; I was seeking fertility care because I wanted to pursue this on my own. She looked up at me and said sarcastically, "We'll see." Later, during an HSG, I asked her a question while still lying on the examination table. She looked down at me with disgust and said, "You can sit up now." Dr. Thomas clearly practices for money and does not care about her patients. She has an almost self-important superiority complex, and it is easy to see how an arrogant fertility doctor could develop one. She never reviewed my previous test results. She would tell me the next treatment step, then her nurse would call the following day and say, "The doctor reviewed your results and is prescribing medication," which was completely different from what Dr. Thomas had told me. The clinic feels like an assembly line. The doctors seem eager to finish and send you out; you feel rushed, unheard, and dismissed. Most communication with the doctors goes through nurses. After seeing Dr. Thomas for two months, I had to transfer to another doctor. Calling it a terrible experience would be an understatement.

Dr. Lawrence has a pleasant, approachable personality, and you will probably enjoy speaking with her casually. However, I would not recommend her medically. My husband and I pursued IVF for male-factor infertility. Throughout treatment, I was repeatedly told there was nothing wrong with me and that, based on my age and anti-Müllerian hormone (AMH) level, I was a “perfect patient.” Despite reporting a family history of endometriosis, I did not feel it was adequately considered or investigated. After one failed transfer of a PGT-A-tested embryo, Dr. Lawrence recommended proceeding directly to a second transfer without further testing. We felt this was inappropriate, so we sought a second opinion and ultimately changed clinics. At the new clinic, our concerns were taken seriously, I underwent a comprehensive evaluation, and I was diagnosed with endometriosis. I understand that IVF often requires multiple attempts, but my treatment plan should have been adjusted for endometriosis. Unfortunately, I felt I did not receive the attention and individualized care I deserved. I must note that nurses Selena and Kristin were outstanding and were the highlight of my experience. However, based on my care, I would not recommend Dr. Lawrence.

My wife and I began our fertility journey with Dr. Thomas almost 1 year ago. We entered the office excited, hopeful, and open-minded about doing whatever would give us the best outcome. The first appointment seemed to go well, and we felt Dr. Thomas would be a good fit, but that quickly changed. My wife's ultrasound did not look good. Dr. Thomas said, “You have a lot going on,” then looked at me and asked whether I was willing to carry. It was not the plan we had hoped for, but we wanted to start our family and were willing to do whatever was necessary. I was scheduled for an HSG and hysteroscopy, which showed a polyp that needed to be removed. My wife was scheduled for a hysteroscopy and biopsy at the end of June. She had the hysteroscopy on Thursday and the biopsy on Friday. Another doctor began the biopsy because Dr. Thomas was busy. After unsuccessfully trying to insert the catheter for over 30 minutes, she called Dr. Thomas, who succeeded on the first attempt. Within 24 hours, my wife became very ill, with a fever and vomiting, and could not keep down water. On Sunday, we finally went to the local emergency department, where they said she had a 12 cm abscess on her left fallopian tube. They gave her IV fluids and prescribed antibiotics. She was no better on Monday, and we became very concerned. We took her to a hospital in another city, where her heart stopped. She spent the next 12 days in the hospital with sepsis and a drain in her abdomen. When she finally recovered, we met with Dr. Thomas and asked why my wife had not received an HSG before the hysteroscopy and biopsy and why her treatment differed from mine. She said everyone is different and that the next step would have been an HSG. If the HSG had been performed first, we would have known her tube was blocked, and perhaps this would not have happened. After that, we did not feel we were receiving the care we needed. Each time we went for a baseline appointment or IUI, we did not see Dr. Thomas. After the second unsuccessful IUI, we requested to speak with her. We received an 8-minute phone call during which she said, “Your body is responding well. I do not want to change anything.” At my baseline appointment 2 weeks ago, the billing department told me I had an outstanding bill for that 8-minute conversation, which upset me. It is unreasonable to have to request a conversation with your doctor and then be charged for it. My baseline appointment was scheduled earlier than in the previous 2 cycles, which also confused me. I went for an ultrasound last week, and my follicles were very small. The nurse said it was early in the cycle and asked me to return the following week. When I asked why I had come in early and started medication earlier, she had no answer. That seems to happen at every appointment: you are left uninformed while waiting for the nurse to call after speaking with the doctor. The nurses are wonderful and help as much as they can; I have nothing negative to say about them. The billing department can never explain the charges and is rude when you ask questions. They simply want you to pay without asking questions. Each time I prepare for IUI, they ask for payment before we even know whether the results will allow us to proceed that cycle. When I ask when the IUI is scheduled, it is not yet scheduled. I then ask why I am paying when we do not know when it will happen. I will pay when it is scheduled. This clinic is focused on money. If you want good care and a doctor who cares about your treatment and outcome, this is not the place. Update: We were able to speak with Dr. Thomas and express all our concerns. At the next ultrasound, the care was perfect, with no complaints. This should be the standard. We had our IUI today, and Dr. Thomas was there and put us at ease. That is all we wanted.

Dr. Thomas and her nurses are absolutely wonderful. I never felt rushed, and considering how much they have to handle, I always felt they took the time to patiently answer every single one of my questions, and their responses were incredibly fast. Dr. Thomas is kind, optimistic, and compassionate, and chatting with her was truly a pleasure. Infertility is a difficult journey, but I am immensely grateful to this clinic and for my beautiful baby. I highly recommend DFA for its high-quality medical care, warm environment, and exceptional efficiency.

Dr. Chilvers and her team, especially Kayla and Hadley, are amazing! They put tremendous care and effort into their work, and it shows in how they treat patients. Highly recommended!

Dr. Shannon, the nurses, and the office staff are all very kind and professional.

It was a pleasure working with Dr. Shannon. When I brought something to her attention, she listened to me and my concerns and researched it for me. We conceived through IVF with her and just welcomed our baby boy after struggling with secondary infertility. Her team was also very kind and helpful and never made me feel like I was bothering them. We visited other fertility clinics in DFW, but this clinic made us feel comfortable and helped us conceive our little boy. I highly recommend them!

My experience with Dallas-Fort Worth Fertility Associates at the Plano office was incredible. I had a terrible experience at my previous fertility clinic. When I entered Dr. Shannon's office and realized how much detail she knew about me and how much thought she had put into my treatment plan, I immediately felt relieved. Dr. Shannon has extensive knowledge of the clinical aspects of fertility, including supplements, lifestyle changes, and medication protocols tailored to the individual, which truly impressed me. At my previous clinic, I felt like just another patient, but Dr. Shannon treated me as an individual. The office staff were very welcoming and kind. Dr. Shannon's staff left me direct voicemails and emails rather than portal messages, so I could access them quickly. The surgical staff were wonderful, and the laboratory staff were very helpful. Previously, I could not communicate with anyone, including the doctor, without going through office management. At DFWFA, I could speak directly with everyone. I did not feel stressed for a single moment during the process; I felt heard and cared for. Compared with my previous experience, it felt unbelievably better. I could have saved considerable time, money, and frustration if I had started with Dr. Shannon. I will always be grateful to this clinic and Dr. Shannon.

After trying to conceive for more than a year and experiencing a miscarriage, I came to Dallas-Fort Worth Fertility Associates on the recommendation of a close friend. Dr. Evans was very approachable. She took the time to answer all our questions and thoroughly evaluated both my husband and me to determine the best treatment for us. We are now expecting our rainbow baby and are extremely grateful to Dr. Evans and her lovely staff for helping our family grow! I highly recommend her practice to anyone hoping to grow their family!

Although our infertility journey and losses have not been easy, Dallas-Fort Worth Fertility Associates in Plano has been a tremendous bright spot. I genuinely looked forward to every appointment because the staff were so wonderful. Karen, Vickie, and Barbara at the front desk were outstanding, welcoming, and helpful. I loved seeing them at every appointment and talking with them afterward. The nurses—Tiara, Adrienne, and Casey—were very helpful and kind. They always smiled and answered all my questions! Terri sometimes helped by performing ultrasounds, and she was such a joy to be around; her gentle spirit always put me at ease. Dr. Shannon was also wonderful, always had my best interests at heart, and was consistently encouraging. I cannot imagine this difficult journey without these women—they are simply the best!! If you are considering trying this office, do not hesitate! You will absolutely be blessed by these amazing women.

They have the most impatient representatives. They hang up every time before I have even finished answering their questions.

Dr. Shannon is very kind, gentle, and thorough! I had an excellent experience and highly recommend her. Everyone from the front desk to the clinical staff was warm, friendly, and helpful.

I came here for a repeat hysterosalpingogram, and the woman at the front desk was very kind! The entire procedure went smoothly, and I did not feel any pain. I told the doctor about my previous hysterosalpingogram at my old clinic, which was so painful and rough that my whole body shook from the trauma. This experience was perfect!

I am very grateful to work with Dr. Shannon and her team. They create a wonderful atmosphere, and the staff are very kind. They make you feel like family and are very welcoming.

From my initial call to the Plano clinic through my arrival, both the front and clinical staff were very warm and friendly. I was a little nervous about the appointment, but the clinic provided plenty of reassurance and clear instructions both beforehand and during my visit. Dr. Tsai Chin also remained calm and kind while reviewing my test results. I am very grateful for their warm service. This clinic is inside TH Presbyterian Hospital, toward the back on the left side of the building. It is a little difficult to find, but just watch for the signs.

Dr. Gada's office staff are difficult to work with. Clinically, we achieved the best outcome, but we are still dealing with billing problems. Staff sent us outdated documents, were very rude whenever I asked questions, and claimed matters would be handled, only for us to discover two months after discharge to obstetric care that they had not been. When I tried to resolve this, the billing employee was again extremely rude and did not even investigate. Thankfully, the anesthesia group had records from June showing that Renee in billing had directly told them exactly what I had said and that the matter would be handled. After completing my procedure, my experience at the Dallas office was much more pleasant. I do not know what kind of culture Dr. Gada promotes, but it brought me to tears more than once. I have never had medical staff speak to me or make me feel the way they did. After discharge, I struggled with whether to write a review because I successfully became pregnant under Dr. Gada's care, but I felt this needed to be shared. Infertility is already such a difficult, vulnerable process, and Dr. Gada and his staff made it more painful.

Dr. Gada, the nurses, and the staff are wonderful! We completed IVF at the end of 2023 and just had our baby!

Dr. Gada and his team were the third fertility specialists we tried. We are extremely grateful we decided to make the drive from Austin, as I am now 30 weeks pregnant. After seeing two other fertility specialists without becoming pregnant, a friend recommended Dr. Gada. He was very patient with all our questions and gave us a step-by-step plan for achieving pregnancy. His staff are wonderful too! If you are having difficulty becoming pregnant, I strongly recommend seeing Dr. Gada.

Dr. Laura Lawrence is absolutely wonderful! She answered every question, was very personable and patient, and made us feel very well cared for!

With Dr. Gada and his team's help, we just had our first child. Our experience working with them was excellent. We initially sought a second opinion and ultimately decided they were the best fit for us. The staff are friendly and knowledgeable, the office is clean and well run, and whenever we needed to meet, Dr. Gada always allotted enough time—from our first consultation through discussions of test results and options. He never rushed us out of his office, answered our many questions in detail, and always asked what other questions we had. I am deeply grateful to this clinic for the thoughtful care and service they provided while helping us finally become pregnant. I strongly recommend them and would return if needed in the future.

Dr. Gada was excellent and helped identify the cause of my recurrent miscarriages. The staff was helpful, my appointments were always on time, and there was little to no waiting. With Dr. Gada's help, we now have a very healthy baby boy. The process was straightforward, and he was gentle during that sensitive time. I am very grateful to him and his office.

I am sharing a profound and moving story from North Texas—a story about in vitro fertilization (IVF), emergency intervention, and a rare kind of doctor who not only treats patients, but also steps up when they need him most. My wife Angela and I were nearing the end of our IVF journey. Her transfer took place on June 9, 2025. After her recent egg retrieval, she began feeling nauseated and faint, and her condition deteriorated rapidly. While rushing her to the hospital, I had to stop at a gas station near our home and call 911. Within minutes, multiple emergency vehicles arrived, creating a scene like something from NCIS. Angela lost consciousness and was rushed to Texas Health Alliance Hospital. Once stabilized, she was transferred to Baylor Hospital, where she was placed in the oncology unit—not because of cancer, but because she needed emergency care. What happened next is exactly why this clinic is so highly regarded for its compassion and patient care. When Angela's fertility specialist, Dr. Gada, learned what had happened, he did not merely call—he came to the hospital himself. He visited Angela in person several times, guided the hospital team's treatment strategy, and ensured that she received expert care, even though it was Mother's Day week. When Angela became ill again the day after discharge, he appeared again on his own initiative, without anyone asking. In a field often criticized for high costs and commercialization, Dr. Gada showed us what genuine care looks like. We believe this incredible experience and first-rate care can deeply resonate with prospective patients, especially those facing infertility who wonder whether anyone in the healthcare system still sees them as human. Dr. Gada treats each person as an individual, not a statistic. Based on my research, he has repeatedly declined private equity buyouts, and DFW's partners remain an independent clinic free from outside influence. My wife has now had a successful first transfer with an AA-grade embryo, so far.

This clinic is busy! But no matter how busy they are, they always fit me in for same-day bloodwork or respond quickly to messages on the nurse line. Very helpful staff!

My private medical information was sent to a complete stranger who used my name on another email server. I received no email about how to prepare for egg freezing. This means an enemy may have tried to sabotage my chance of having my own biological child, which is extremely cruel because this is an expensive process. Imagine what the person using my name in a fake email from aol.com might do to jeopardize my chance of becoming the mother of my own biological child.

I was a patient here for about 6-8 months. Never met with the actual Dr. when I asked to see the Dr I was told he only comes to the office for procedures. This was my first experience with a fertility specialist office. Which they were aware of. After we wasted close to 8 months and $1200 in fees-not pregnant got told my diagnosis was unexplained. I started seeing CARE Fertility and met the dr the first appointment and had been at each of my appointments since and they found out why we were having trouble at my first office visit. Had DFW been thorough or even a had done more tests, this would have been discovered sooner and I could’ve had the simple corrective procedure done or started ivf and had a child by now. Dfw WASTED a year of my time and $1200+ in sperm wash fees. Would’ve loved to have met the Dr If you can don’t waste time here. Find a practice that truly cares of you not the money they can get from you without helping you

Without Dr. Gada, we would not have our son. He is highly skilled and experienced. We had previously visited two IVF centers and had nearly lost all hope by the time we came here. DFW Fertility Associates has an excellent messaging system for communicating with nurses, making appointments and prescription questions much easier. Neither of the two IVF centers I previously tried had such a system. IVF is already very stressful, so anything that simplifies scheduling and planning is a major advantage. The nurses are also easy to reach by phone, and I was even able to speak with Dr. Gada after hours to answer questions or ease my anxiety. The nurses are generally kind as well. Although I had a few unpleasant experiences here, I believe that is common at all IVF clinics. If I had constructive feedback, I would share it privately with Dr. Gada because he seems receptive. That said, I am very grateful that he is willing to help us try for a second child, because I was not an easy patient during my first pregnancy.

I had an excellent experience at the Southlake location of DFW Fertility Associates. The staff were warm and friendly, and Dr. Gada always listened patiently and supported his patients. I am very grateful for the attentive care and highly recommend this clinic!

I would like to share a concern regarding the lack of insurance coverage information prior to my appointment. Not providing details about test costs and insurance coverage until the day of the visit can result in unnecessary time commitments and inconvenience for patients who are trying to make informed healthcare decisions. Providing this information in advance would greatly improve the patient experience and help avoid unexpected surprises. Thank you for understanding and considering this feedback.

My wife and I cannot thank Dr. Thomas and her team enough. Thanks to her attentive care and God's guidance through IVF, we are now expecting our daughter and are filled with gratitude. At 7 weeks pregnant, we were more than three hours from Dallas Fort Worth International Airport (DFW) when we had a miscarriage scare that left us very worried. Dr. Thomas personally spoke with the emergency department physician to ensure we received proper care and arranged for us to visit the Dallas clinic the next day, even though it was a Saturday. She checked everything by ultrasound and told us that within the previous 24 hours we had heard the fetal heartbeat. She was very kind and reassured us that it was only implantation bleeding, that our little girl was fine, and that her heart rate was 120 beats per minute. Dr. Thomas went far beyond our expectations for our family, and we will always be grateful for her compassion and dedication. If you are looking for a God-fearing Christian who genuinely cares for others, she is a gift from God.

Words cannot express how grateful I am to this clinic. Sometimes patients simply want to be heard, and Dr. Thomas truly listened to me. Yes, she speaks quickly, but so do I; I appreciate getting straight to the point, as she does. Her nurses are kind, helpful, and responsive. The patient portal is convenient, and I feel far safer here than with my previous BSW doctor, whom I do not recommend at all. Within months of seeing Dr. Thomas, I received answers about my fertility problems that BSW had failed to find in two years.

As a woman of color, choosing the right healthcare provider can be daunting, but my husband and I were incredibly fortunate to find Dr. Thomas. We struggled with infertility for years, and Dr. Thomas ultimately helped us conceive. At every visit, she was gentle, caring, and thorough. My case was complex, but she never rushed and carefully checked every detail before proceeding. She even corrected a mistake made by a previous doctor, which I might never have discovered without her meticulous care. Because of Dr. Thomas's dedication and expertise, my husband and I are now expecting the baby boy we dreamed of. We are profoundly grateful to God for leading us to her. Her nurse Kendra is also outstanding—kind, warm, and helpful. They make an excellent team. Dr. Thomas and your entire care team, thank you for helping us welcome a new life. We will always remember you.

After a year of infertility and a miscarriage at nine weeks last October, I sought treatment from Dr. Thomas. I first conceived during our fourth month of trying; by the time I began seeing her, I was in my seventh cycle after the miscarriage. Dr. Thomas was kind and encouraging, though often rushed. One important point about most reproductive endocrinologists is that they focus on medication, IUI, or IVF that may help conception rather than identifying why conception is not occurring. You may need extensive research and strong self-advocacy to find the root cause. We began with standard testing: day-three labs, semen analysis, and vaginal ultrasound, all normal. I was diagnosed with ‘unexplained infertility.’ When I requested deeper testing, Dr. Thomas said it was not routine but agreed to an HSG and hysteroscopy to rule out other issues. The HSG was clear, so we performed hysteroscopy the next month. I remained awake and was surprised how brief it was: actual imaging lasted under five seconds. It felt rushed, and I doubted my uterus had been examined thoroughly. I repeatedly asked, and she said everything looked ‘absolutely perfect.’ I later learned most hysteroscopies take at least about a minute. I received no images and now advise everyone to confirm in advance whether images will be provided. We completed two unsuccessful IUIs. Four months later, I changed doctors. After reviewing my history, he immediately scheduled laparoscopy and repeat hysteroscopy. He found four large polyps occupying most of my uterus and likely acting, in his words, as a ‘natural IUD.’ He believed they were probably missed during Dr. Thomas's hysteroscopy because they were unlikely to grow so quickly. I was extremely upset. Anyone who has faced infertility understands the monthly pain, and realizing this could have been identified and treated earlier left me disappointed and angry. I also raised possible endometriosis, but Dr. Thomas dismissed it because infertility was my only symptom. My new doctor found and removed endometriosis during surgery. During treatment with Dr. Thomas, I often felt I was directing the process. The clinic seemed to follow a standard ‘IUI and IVF’ model with little or no interest in underlying causes. When I mentioned low cervical mucus, they said it ‘has nothing to do with fertility.’ When I asked how to investigate the cause and understand why I had conceived before but could not again, Dr. Thomas called me a ‘Type A’ patient who had ‘done too much research online.’ After pregnancy loss and months of trying, this lack of empathy was distressing. I am now in my first postoperative cycle of trying again, and my new doctor is optimistic we can conceive naturally. Had I stayed with Dr. Thomas, I likely would have proceeded directly to IVF without ever finding the true cause of my infertility.

The office staff refused to schedule an appointment because there had been ‘no appointment five years ago.’

I love Dr. Thomas. After consulting another doctor, we sought her second opinion and are very glad we did. She listened carefully, reviewed our records, and took time to ask questions before developing a treatment plan. She suspected a hormonal issue, and after one month of treatment, we conceived. I am writing this while holding our 6-month-old baby. I am very grateful for the second opinion and for Dr. Thomas!

I think Dr. Thomas has a good bedside manner and would be suitable if you have a straightforward IVF case. I have a lower egg count and would not recommend Dr. Thomas. She was my first IVF doctor, and I did not realize that my husband and I had choices about what was done to my body during IVF. We attempted two cycles with her, and she decided to cancel both: one after 10 days, and the other on the day of the trigger injection, after all the medication had been taken and I was preparing for egg retrieval within 24 hours. No one asked whether I wanted to cancel; I was simply told the cycles would be canceled. The first was canceled after I developed a lead follicle. During the second, after my body was full of medication, my two largest follicles ruptured, but I still had more eggs that could have been retrieved. After speaking with my OB-GYN and a new fertility doctor, I realized that canceling a cycle was a choice for my husband and me and should have been a shared decision. No one should dictate what is done to your body. It breaks my heart that we went through this twice. We simply did not know any better.

Dr. Thomas is amazing! I highly recommend her!

*** Please read all updates*** Dr. Micah Thomas brought hope into our lives. After two unsuccessful years of trying, I finally had a diagnosis. She is thoughtful and determined, and she is the light at the end of my long tunnel. She spends time with you, never rushes, and answers all your questions. Fertility testing/procedures made me extremely anxious, but she had a distinctly calming presence. She is a formidable woman and a wonderful doctor. I cannot wait to update this review with a success story because with Dr. Thomas as my RE, it will happen. ***Update*** We have now been trying for 5 years*** Although I still do not have a child, I remain hopeful. I will say that I hate their billing office. I live far north, so I asked them to send my bloodwork order to a laboratory near me. They did, but then billed me for the blood draw. Billing said they would remove it. Last week, I called for an appointment, and before even asking what was wrong, they said I had to pay $66. For what? The blood draw and a late fee. I paid, but it was 100% unfair. They did not even draw my blood! Also, I requested an itemized IVF cost estimate. It was $6,000 more than most. Fine—perhaps the best costs more? I emailed to ask whether they could confirm with the anesthesiologist whether the price would increase because I have malignant hyperthermia. She said, ‘Here is their phone number; you can call.’ Excuse me? You want me to pay more than $16,000 but cannot make a call for me? I was genuinely angry. ***August 2023 update*** I am now 37. Dr. T and I decided to proceed with IUI in May. I was waiting for a cycle to begin, but nothing happened. They called after 10 days of Provera and told me to call when my cycle began. I did. Multiple emails were exchanged on the 10th, and the appointment was set for August 11. I was so excited!!! At 4:50 on the 10th, they called to cancel, saying my liver function tests were too high for IUI. I was in disbelief because my doctor had been monitoring my levels, and they had fallen after I stopped a certain medication. I am now in tears and feel hopeless! I cannot believe I was betrayed by someone I thought the world of. Why me? Why is this happening to me?

I had surgery with Dr. Thomas, and the pain remains unchanged.

I would not recommend this place because I assume what they know is taught to everyone earning this degree. What truly matters is communication between doctor and patient. It was terrible and caused us unnecessary fear without any reassurance. We had to do our own research and see more doctors for peace of mind. Shame on all of you.

Dr. Micah Thomas is one of the best doctors I have seen. She is very caring and compassionate. I was terrified after reading online reviews about HSG, but she made me feel so comfortable and relaxed that, with her experience, the procedure was much better than what I had read or heard. I also want to add that I had nearly given up hope of becoming pregnant because my previous IVF attempts had been unsuccessful. However, Dr. Thomas was determined. She changed the approach to improve our chances, and ultimately we succeeded. She is one of the most exceptional doctors I have met, and I truly appreciate her.