д-р Peter Klatsky, США

I want to express my heartfelt gratitude for the exceptional care Georgia provided. During our long and difficult journey to start a family, her kindness, patience, and professionalism made all the difference. She always took time to explain things clearly and made sure we felt comfortable at every step. I truly appreciated her attentiveness and frequent check-ins, which made us feel we were receiving the best care. Your compassion and dedication turned what could have been a stressful experience into one I will always remember with gratitude. Thank you for going above and beyond to make us feel cared for and supported during a difficult time. We are overjoyed to have our little boy Wes, our little miracle! Thank you for everything, Georgia!

I want to thank the entire Open Fertility staff. Georgia, Rehnaz, and the whole team made me feel like a priority every time I entered the office. From hugs during difficult moments to cheers when good news arrived, you all treated me with care, patience, and compassion. Georgia, thank you for being so kind, attentive, and supportive throughout our process. As we approach the final outcome, I want you to know how important your unwavering support and compassion have been. Whatever happens, we will be sincerely grateful to you!

I had an excellent experience at Open Fertility. Georgia, Rehnaz, and the staff treated me with great respect and kindness. They made me feel supported at every step of my IVF journey. Highly recommended!

My experience with Open Fertility during my in vitro fertilization (IVF) journey was extremely positive. Georgia and Rehnaz treated me with respect, kindness, and support throughout the process. They always made me feel heard, valued, and comfortable, which meant so much during such an emotional and private time. The entire staff was warm, professional, and genuinely committed to excellent care. I am deeply grateful for the compassion and attention I received at every step. I highly recommend Open Fertility to anyone seeking respectful, professional, and thoughtful fertility support.

We initially received fertility treatment at a large hospital and felt its approach was one-size-fits-all. Unfortunately, it was unsuccessful, so we decided to try in vitro fertilization (IVF) and found Open Fertility. We loved everyone there! Georgia was very caring and knowledgeable. Our treatment plan felt tailored to our needs and was adjusted throughout treatment, making the experience highly personalized. We never felt pressured and always received realistic expectations about outcomes. Rehnaz was excellent at ultrasound and always positive, reassuring, and comforting. Our cycle coordinator Veronika was very responsive and patient, especially while our records were being transferred to Open Fertility. The front-desk staff were warm and friendly, setting a positive tone for every appointment. Financial information was completely transparent. Every person and department was easy to reach and responsive. We are very glad we chose them and enthusiastically recommend Open Fertility whenever anyone asks!

I left a review on here, but of course it got removed. I did not have a great experience with this. I still haven’t even got a call back so My review was removed, which is really sad. I had an appointment here and I was stuck in Portland, Oregon because the flight system is really messed up right now and I wasn’t able to make my appointment although I called to let the Let them know that I was stuck. The government is shut down. None of the planes were removing the lines were super long. I ended up having to take a bus home a 12 hour bus ride home which I let them know. I actually called and the girl acted like she couldn’t hear me. I rescheduled my appointment was canceled without even a conversation just canceled although My fertility isn’t important to. Everybody is very important to me and this was something that I had to say for something that I really wanted and I really felt like the way I was treated was like oh well we don’t need her as a patient. It was really dismissive. I even asked him can somebody else call me and I’ll reschedule. I just didn’t want the girl who just canceled my appointment for no reason without a conversation dealing with me, but I was still willing to book. Just not with that person. No phone call back no messages back no emails back. Remind you, I was stuck in Portland, Oregon for days and I said this I was very open about it. It was not a no-show which they tried to say and wanted to deposit to rebook which I’m also fine with. But it still didn’t make sense at all, but of courseI just never received a call back so every time I leave a review, they get it erased because they only want five star reviews and they only want certain people. They only want their practice to look a certain way and I don’t fit the aesthetic. This is an honest review it was dismissive and it was careless, and It was sad because I was speaking to another woman who should understand how serious it is when you reach out to a fertility clinic to get help now my review will probably get removed again because this clinic only wants five star reviews but if you do decide to go ahead just make sure you got to skin and make sure you fit the aesthetic

Katelyn, Rehnaz, and the entire staff were wonderful throughout the process. My wife and I are so glad we found Open! Your communication and service were excellent from the start. We sincerely appreciate the attentive care you gave us!

We had an excellent experience at Open Fertility. Georgia made me feel heard and understood, allowing me to relax and trust the team completely. The staff were warm and friendly, communication was smooth, and my questions and concerns were answered quickly, especially with the help of my wonderful patient navigator Veronika. The ultrasound technician was very attentive and did everything possible to make the process comfortable. We are very grateful for our positive experience here!

A friend recommended Open Fertility after having a good consultation there. My first impression was that it was very affordable compared with other clinics. I had already completed three IVF cycles elsewhere and consulted several other clinics, so I had plenty to compare it with. I called twice in one day with no answer, which was odd. I emailed and did not receive a reply until several days later. I completed all the forms and scheduled an appointment—or so I thought. They then told me they needed to review my previous IVF cycles before deciding whether to accept me, something I had never encountered at other clinics. Over the weekend, I received two texts asking me to call, even though the clinic was closed. Today they called to say I was not a suitable patient for Open Fertility and suggested Spring Fertility. Honestly, I was not surprised. My first IVF cycle resulted in pregnancy, but I miscarried at 8 weeks. The next two cycles produced 5 embryos in total, but none had normal preimplantation genetic testing (PGT) results. Why would they not accept me? Most likely because I could lower their assisted reproductive technology (SART) success rate, though they would not admit it. I may need several more IVF cycles, but instead of helping and giving patients a chance, they simply reject us. I have struggled with unexplained infertility for four years, and I am deeply disappointed that this clinic does nothing for people who need affordable treatment. Yes, I may need three more cycles, but why not let me try at my own expense?! I would not recommend this clinic because of how it screens patients.

From the beginning, Open Fertility treated my husband and me with genuine care, respect, and compassion. We had previously started our IVF journey at another clinic, but the atmosphere was not right and I felt more like a number than a person. Finding the Open Fertility team was such a relief. They explained every step clearly and listened patiently to our thoughts, making the process feel manageable. We never felt rushed or dismissed and always felt supported through an emotionally difficult experience. We are especially grateful to Katelyn Helgeson, whose kindness, patience, and attention to detail meant so much to us. We also could not have succeeded without Dr. Chervernak, Rehanz, Jill, Maria, Kendra, Diana, Dr. Rosen, Xiaoning, and the nurses at Sunnyvale Spring Fertility Clinic. We are deeply grateful for our care and wholeheartedly recommend this clinic to anyone seeking compassionate, knowledgeable, genuinely patient-centered IVF care.

I had a great experience here for egg freezing and have recommended it to several friends! It is a more affordable, no-frills option. I am a physician and also really appreciated the NP model here. One opportunity for improvement: had I not been in medicine, medication dosing and mixing would have been confusing. I recommend offering in-office or video instruction for those who may need extra support with that. :)

I had an excellent experience with my third egg retrieval and fertilization cycle at Open! It initially took several calls to reach them, but the staff member who answered the second time was very kind and patient. She answered all my questions and explained in detail what to expect at the first appointment and afterward. When we visited the clinic, we were still unsure whether we were ready for IVF, but we quickly decided to proceed because we trusted Georgia, our provider and a nurse practitioner. One excellent way they keep costs much lower than other clinics in the area is by having a nurse practitioner manage your care rather than a doctor until the actual egg retrieval. The retrieval is performed at Spring Fertility in Sunnyvale, which was a few hours' drive from us. I think this may be even better than seeing a doctor directly because Georgia took the time to answer all our questions and make sure we felt comfortable and understood the process, which I have heard many clinics do not do. She even comforted us after we received disappointing genetic testing results. The nurse also submits the treatment plan to a collaborating doctor for review, so multiple people are overseeing your care. We consistently had high follicle-to-mature-egg and egg-to-blastocyst conversion rates, which I believe shows that their protocols are well managed. All the staff were kind, communication was smooth through a dedicated app, and the app also sent reminders about medication doses and timing. I felt supported at every step. Highly recommend!

I had a very poor experience at Spring, and it's my biggest regret that I didn't go to NYU or Cornell like I was advised by many peers who have done egg freezing before. I committed to Spring for a specific doctor, only to discover on my own about 10 days into my process that the doctor I had chosen was actually on vacation (and it was very unclear who was looking after my care). My results were average to below average (the doctor himself described the results as "ok"), and it frustrates me that I'll have to do this again (to put my body through this again AND self pay again) vs doing this once with a doctor that would've monitored my care more closely. Please do NOT assume a smaller practice like Spring will treat you better - in fact, Spring's doctors rotate who is on call even every weekend, so there's no guarantee that your doctor will see you or even do your procedure. My communications from Spring have also been hilariously robotic, almost as if they want to reiterate that they see patients as numbers, not people (details below). In retrospect, the stability of an experienced institution like NYU/Cornell would've been a much better choice. It also would've been substantially cheaper (even if your insurance doesn't cover fertility/egg freezing, lots of related aspects like ultrasounds, blood work, etc might). I deeply deeply regret this decision and am sharing this experience so others can make an informed decision rather than a rash one like I did. // Additional detail: - I discovered the doctor I had chosen was on vacation only when I was about 10 days into the process - something that was never disclosed to me when I committed to Spring. I discovered this only from overhearing conversations between nurses, which then made sense why new people (nurses, doctors, admin) were seeing or contacting me every time with new and conflicting information at every turn. I have strong reason to believe my treatment wasn't taken as seriously and consistently as it should've, which likely created results that were (in my doctor's own words) only "ok." - When I brought this up as a concern to the Spring team on day 10, the situation was made much worse by their staff at every step. At first, I gave benefit of the doubt that it was an honest mistake. However now, the defensiveness and absurdity of the responses I've gotten make me think this was an active effort to conceal this from me. Some examples: a) A nurse who was completely uninformed robotically told me that I was told about the doctor's vacation at a meeting that I never even went to and directed me to a contract I had signed that had nothing to do with my concern. b) Another admin on their team called me, suggesting that I cancel my process. I was on *DAY 10* -- I had spent THOUSANDS of dollars on medications and had been injecting myself for 10 days. I was shocked that they proposed this as a serious suggestion, signaling just how out of touch and unsympathetic they are. c) The doctor himself called me from vacation and made me feel like crap. He kept emphasizing how I was taking time away from his "wife and kids" on his vacation because of my call (which I didn't even ask for). Ironically. this is literally exactly why I found it problematic the vacation wasn't disclosed. I didn't want to be in a situation where I was choosing between my health and imposing on someone's vacation, yet now, I was made to feel guilty about it even though it was a situation I had no choice in (and would've opted out of, had I known).

Dr. Fischer and the entire Spring team are wonderful! Everyone is always kind and compassionate, scheduling is efficient, and they accommodated me well even when I was late. Dr. Fischer always takes time to listen, answer my questions, and make me feel comfortable throughout the process. I loved my experience and am very grateful I found Spring!

An excellent, communicative care team.

Spring Fertility has three major problems, which is why I do not recommend it. 1) They do not clearly disclose pricing, so you receive unexpected bills. They have no process for personally explaining all costs clearly from the start. 2) They are much more expensive than other clinics. You could pay over $10,000 more for one cycle. 3) They do not ask initially about your insurance or whether they are in network, likely because they may not accept it. Important: other clinics in the city can bill some services to insurance, significantly reducing your costs. Insurance may cover parts of certain treatments even if fertility care is generally excluded.

Spring Fertility ruined one of the most sensitive and personal medical experiences in a woman's life. Please read below: Update February 21, 2025: We finally spoke with Spring Fertility's client experience team and head of finance. They were condescending on the call and implied that we did not know how to read a cost sheet, even though we both work in professional roles. They ultimately admitted that we were never given the appropriate cost sheet for thawing and fertilizing eggs to create embryos. They offered only a 10% discount on a bill exceeding $14,500, which we found insulting, especially after they admitted their mistake. Our embryos remain effectively in financial limbo because unexpected hidden costs were not disclosed despite our repeated questions. Update February 5, 2025: Management acknowledged that the cost sheet did not include the split-cycle "post-billing" costs and that the employee handling the financial process "changed" during our treatment. No solution was offered. Original review: In January 2024, I froze eggs and embryos at Spring Fertility. Initially, the experience was positive: the process went smoothly and I achieved the outcome I hoped for. However, it sometimes felt rushed, and I did not always receive the attention or clarity I needed. The real problem emerged afterward. When my partner and I contacted Spring Fertility about the next steps—thawing and fertilizing the eggs to create embryos and deciding how to proceed with the staged cycle we had initially chosen—we were shocked by the finance team's estimate. Thawing the eggs and creating embryos would cost nearly as much as the entire initial process, including retrieval and medication. This was frustrating because we had understood that costs would be low once the eggs were stored. Twice, we were charged storage fees far above the quoted amount. Spring Fertility's finance team eventually corrected them after we reached out, but their due diligence and communication need improvement. Unexpected quotes involving thousands of dollars cause needless stress and reflect poorly on their business practices. Spring Fertility seems to lack transparency and due diligence. Multiple conversations with the care management team never clearly conveyed that the next phase could cost so much. We felt misled and might have made different choices had we known the full financial picture in advance. If you are considering Spring Fertility, I strongly recommend advocating for yourself. Ask detailed questions about every charge, document everything, and insist on written confirmation. This is an emotional and sensitive journey that requires clarity and transparency, especially given the major financial investment. I expected better communication and consideration from a private clinic at this level. So before proceeding with Spring Fertility, be cautious, ask every question, and make sure you fully understand all current and future costs.

My overall experience was excellent. The only improvement I would suggest is a more thorough explanation of what may happen during injections. For example, I did not learn until later that an on-call doctor was available. Overall, everyone was friendly, efficient, and communicative. The nurses responded quickly, which I appreciated because I asked many questions. They were very accommodating even when I was late to several appointments. My results were excellent too: 54 eggs across two cycles. Recovery after retrieval was also smooth with little pain. You should at least consider them! I worked with Dr. Hancock, Emily, Hannah, and others.

Thanks to Dr. Klatsky and his team, I had one of my best experiences with a physician. Dr. Klatsky took time to understand not only my medical needs but also my personal values, goals, concerns, and mindset. He listened with care and empathy, making me feel fully understood and respected. The team also treated me compassionately and provided genuine support and responsiveness. They were truly wonderful throughout the process. What impressed me most was how skillfully he balanced medical expertise with deep respect for my personal values regarding the procedure. Based on my values and concerns, I made an unusual request that required a more challenging approach. Dr. Klatsky never minimized or dismissed it. Instead, he worked with me to find a path that respected those values while prioritizing my safety and health and seeking the best fertility outcome. His willingness to undertake a more complex, less common procedure and complete it successfully speaks volumes about his expertise and dedication. He was patient, explained everything, kept me informed at every step, and ensured we remained aligned. Most importantly, he treated me with compassion and kindness. I knew I could trust him and felt at ease about the procedure. Afterward, I felt not only cared for but understood and satisfied with the result. I will always be grateful to Dr. Klatsky and his team for being part of this deeply personal and important process.

I am a huge fan of Dr. Fisher, his team, and the facility! As a Spring NYC patient since it opened in 2021, the care and attention I received during my infertility journey were remarkable during an inherently stressful experience. We will always be grateful to Spring for helping us have our first double rainbow baby, and we deeply appreciate them as we work together again to grow our family. Thank you to the Spring team for thinking through every step and providing first-rate care and support.

I am deeply grateful and cannot fully express how positive my experience at Spring was or how well I was cared for throughout egg freezing. From the front desk to the nurses and, of course, Dr. Hancock, everyone made me feel supported, safe, and genuinely cared for. The experience exceeded every expectation I had for care and support. I cannot imagine a better or smoother experience.

Pros: If a doctor here had not recommended a saline sonogram, which found a polyp, I would not be pregnant with my son today! Every ultrasound had been 'normal.' Ladies, advocate for yourselves! I had never even heard of a saline sonogram. I have shared my story with many people here. Cons: They do not accept insurance, and I had to work with the financial team several times to get a few bills corrected.

I highly recommend Spring and Dr. Fischer. The clinic is clean, everyone I met was kind and intelligent, and the entire process exceeded my expectations. I am very grateful that Spring came to New York!

I am very enthusiastic about Spring Fertility NYC and wholeheartedly recommend them. I worked with Dr. Hancock and also saw Dr. Fischer and Dr. Yoder at different times. I ultimately conceived naturally, and they were extremely supportive throughout the process. They were compassionate, humane, and very organized. It was a wonderful experience.

I highly recommend Spring Fertility and Dr. Hancock. They exceeded my expectations in every way. From the beginning, I felt supported and cared for, with hands-on guidance at every step. Every question was addressed, and instant messaging through the Salve app made communication easy and stress-free. Dr. Hancock is dedicated, compassionate, and reassuring. Most impressive was that she personally handled all my appointments, making me feel truly cared for and confident that my treatment plan was thoughtfully designed and receiving the highest level of attention. The clinic is modern, spacious, and very well run. I appreciated being able to schedule morning appointments before work, and the location was convenient. The nurses were gentle during blood draws, making each visit as quick and comfortable as possible. At first, freezing eggs and embryos felt overwhelming, but now I feel empowered. After two cycles, I feel more in control of my fertility journey and understand my body better. I sincerely hope to continue my gynecologic and obstetric care with Dr. Hancock and Spring Fertility. It was an exceptional experience, and I wholeheartedly recommend Spring Fertility to anyone considering this journey.

Dr. Fischer and her team are amazing! She listened carefully to my medical history, was very thoughtful, and developed a comprehensive treatment plan. She is easy to communicate with and genuinely cares about me. I highly recommend her and Spring Fertility!

I am extremely grateful to Dr. Fischer, the nurses, and the other doctors I met at Spring. I also want to thank the embryology laboratory, the quiet heroes behind the scenes. None of this would be possible without them! Before Spring, I went to a well-known fertility clinic where I felt like a number and received almost no individualized care. I am so glad I switched. Dr. Fischer gave me the calm, confidence, and optimism I desperately needed throughout treatment. She is an angel whose kindness and compassion help people achieve their family-building goals. The nurses were warm, friendly, helpful, and always reachable through the Salve app. Thank you for tolerating all my messages! My journey included low AMH, a uterine septum, and miscarriage, and Dr. Fischer supported me throughout. We ultimately chose IVF. After two IVF cycles at Spring to bank embryos, I am now 30 weeks pregnant following our first FET. Spring’s care is truly personalized, attentive, and compassionate. I am deeply grateful and hope to update this review soon with a baby photo. Thank you, Spring!

Dr. Catha Fischer and her team did an amazing job! I had previously consulted doctors about freezing my eggs without success. As I prepared to work with Dr. Fischer, she was compassionate and, more importantly, very practical. I felt fully supported and in control. Although we remained cautiously optimistic, I achieved remarkable results because Dr. Fischer closely monitored how my body responded to hormones and my overall health. I will always be grateful for the attention and care she and her team gave me!

Dr. Fischer is wonderful and made me feel very comfortable throughout egg freezing. I highly recommend Spring Fertility for fertility preservation!

I highly recommend the Spring Fertility team, especially Dr. Catha Fischer, particularly because I was very anxious about treatment and have long been afraid of needles. The entire team, including Dr. Fischer, physician assistants, nurses, anesthesiologists, and front- and back-office staff, provided warm and prompt service. Dr. Fischer and her team always made time to answer all our questions quickly and explained the advantages and disadvantages of each recommendation in detail, allowing us to make informed choices based on our circumstances and risk tolerance. Notably, with this team's help, my regular blood draws were smooth and painless—something I can confidently say is not guaranteed at other medical facilities in the city! Our results at Spring Fertility aligned completely with our expectations and plan, as well as the realistic expectations Dr. Fischer established from the beginning. I would gladly work with Dr. Fischer and her team again!

Dr. Fischer is amazing! I am so glad we found Spring. When my husband and I started this process, we were both overwhelmed. Dr. Fischer and the team truly helped us regain our confidence. When it was time to graduate from the clinic, my husband asked whether we could stay at Spring for the entire pregnancy! Neither of us wanted to leave. Thank you to the whole team!

Spring operates very efficiently. I am a patient from Canada and received treatment at Spring in 2024. Spring helped coordinate remote monitoring so I could remain in Canada until shortly before egg retrieval/transfer. After three frozen embryo transfers, I now have a baby boy.

Thank you for reading our review. At present, we can say our treatment was successful. Even if it had not been, we would write the same review. These words are entirely heartfelt. We cannot adequately express the excellence of the Spring Fertility team. Spring Fertility transformed what could have been a stressful and frightening fertility journey into a warm, caring, even "womb-like" experience. From the doctors, physician assistants, nurses, laboratory technicians, and finance team to the front desk staff, everyone we encountered was exceptionally capable, kind, professional, and dedicated. Danielle, Julia, Jaylia, Maurie, Saira, Erin, Kyana, and Lucia are just a few of the excellent team members who supported us. We left every visit feeling confident and grateful that we had chosen the right path. Spring Fertility's genuine commitment and passion are inspiring, and they are leading this important field in an extremely positive direction. We have experienced several fertility clinics, and Spring Fertility stands out in every respect. Simply put, we sincerely recommend choosing Spring Fertility. Whatever the outcome, you can feel confident that you received the best possible care.

Dr. Klatsky is the best fertility specialist. His team is very professional and responsive.

I had an excellent experience at Spring Fertility and highly recommend Dr. Hancock and his team! Dr. Hancock explained every step thoroughly and genuinely cares about his patients. The team is very kind and quickly answers any questions through their extremely convenient app. I will definitely return when I am ready for a second child!

As a donor, I am very grateful to Spring! The staff was gentle and caring, putting me at ease with their warmth. Dr. Klatsy and the kindest assistant, Maurie, spoke with me thoughtfully and made me feel truly valued and respected. I highly recommend Spring!

Like many people, I had previously received care at another clinic. Dr. Yoder and her team, along with the front-desk staff, nurses, and laboratory staff, were all very positive, welcoming, and supportive. Their app made communication with every team member, including the clinical team, extremely easy. No matter how minor my question was, I received a reply within a few hours. They were also very easy to reach by phone. I highly recommend this clinic.

I am incredibly grateful for everything Spring has done for me 🩷 My daughter Josephina is now 17 months old and thriving. My care was previously managed by Dr. Hancock and Nurse Kris, both of whom I adored. I chose Spring again for my second journey and was once more very fortunate to transfer smoothly to Dr. Hancock, with Nurse Runa also doing an excellent job. Everyone was very patient and kind throughout the process. It was not easy, but it was completely worthwhile. I will always be grateful to my care team and highly recommend them!

I highly recommend Spring Fertility. After undergoing egg retrievals and embryo transfers at other clinics, I can confidently say that Spring Fertility provides a level of exceptional care far beyond the others. Dr. Klatsky carefully reviewed my previous protocols, thoughtfully assessed what had and had not worked, and created a truly personalized treatment plan. His patience, kindness, and genuine care exceeded anything I had experienced before. Just as importantly, the entire clinical team was very thoughtful, which made a crucial difference during this emotional journey.

Dr. Yoder and her team are kind and professional. They guided me throughout the entire process, and everything from clinical treatment to financial arrangements was clear. I greatly appreciated the team's excellent communication and how well everyone cared for me. Highly recommended.

I was preparing to begin my egg-freezing journey and researched, interviewed, and consulted with five leading clinics in the New York City area. Once I spoke with Spring Fertility, the answer was obvious. This is a deeply personal and emotional process, and you need a clinic that will support you in the way you want and need. I am afraid of needles and blood draws and have been known to faint just thinking about them. Because of this, I delayed freezing my eggs for more than two years because it meant giving myself injections. If I can do it, you can too, especially with the help of the Spring Fertility team. I chose Spring Fertility for its personalized care and a team genuinely dedicated to you, where you are not treated like a number. At my first introductory visit, Lauren was very kind, patient, and confident about everything. She took the time to answer all my questions and ease all my fears. During these discussions, I learned that: - You are assigned a care team that you can contact through the app. - You see your own physician at every appointment rather than whichever physician is on duty. - Their laboratory equipment mimics the uterine environment. - Hormone protocols are tailored to your individual needs for the best possible outcome. - Treatment can begin according to your schedule. I booked an initial consultation and was fortunate to meet Dr. Klatsky. During that consultation, he explained the science and possible outcomes in detail and patiently addressed all my questions and concerns. We then completed an ultrasound and bloodwork, and he even shared a preliminary treatment plan. What impressed me most about Dr. Klatsky was his expertise and warmth. He was honest and transparent in the most caring way. He prepared me for the entire treatment process, helped me understand what to expect, and closely monitored my condition to minimize risk. Once treatment began, it included bloodwork and ultrasounds every 2-3 days, with monitoring increasing as the procedure approached. The clinical team made medication management simple, explained how to administer the injections in detail, and provided tremendous care and support throughout. At every visit, they were attentive and ensured that I felt comfortable at each step. On the day of the procedure, I was surprised by how calm and relaxed I felt. Even my mother was surprised! At check-in, they gave me a warm gown and blanket and heated my chair. Everything was very well organized. These seemingly small gestures made me feel incredibly reassured and created the best possible experience. The nurse explained postoperative care, and the anesthesiologist and Dr. Klatsky checked on me before the procedure. These details gave both me and my care team confidence. After the procedure, they checked on me again, confirmed that I had achieved the expected goal, and explained the best next steps. I am very grateful to Dr. Klatsky and the Spring Fertility team. I am extremely happy with the outcome and glad that I chose Spring Fertility to help me. My only suggestions are to introduce the entire team, including the nurses, so patients know who everyone is, and to make clear who the primary nurse is and when she works. It does not make sense when the primary nurse is unavailable. More juice should also be available in the lobby, and the appointment calendar should integrate with Google Calendar. I ultimately had to add every appointment to my Google Calendar myself, but it would be helpful if the team provided this feature.

I recently completed my egg-freezing journey at Spring Fertility. The entire process was smooth from beginning to end, and I am incredibly grateful. I worked with Dr. Yoder and her excellent nurses and care team, who made every step easy and stress-free. At one point, Dr. Yoder was away for a week, and I did not even notice because the continuity of care was so seamless. She still personally reviewed all my medications and monitoring results. That level of dedication truly impressed me. From the outset, they created a detailed, personalized calendar so I always knew what to expect, and everything went according to plan. Registration and admission were fast and efficient, and I never felt lost or overwhelmed. Spring also has an app where you can view all your medication information and contact your care team directly, which is very helpful. What truly distinguishes them, however, is that I could always reach a real person—a nurse or physician—even after hours. This level of access is rare and greatly reduced my anxiety throughout the process. The staff were warm and friendly at every visit. Even during a New York blizzard, the clinic remained open, and monitoring and testing continued on weekends, which truly demonstrated their commitment to patients. I am very happy with my results and sincerely grateful for such a seamless experience from both the patient and physician perspectives. I highly recommend Spring Fertility to anyone considering fertility care!

The Spring team is amazing! I highly recommend Dr. Fischer and her clinical team!

I just completed egg retrieval with Dr. Yoder and her team, and the entire experience was wonderful! Everyone was kind and considerate during this very vulnerable process. I know some people may be frustrated by short ultrasound appointments, but I also recognize how many patients they serve in this area and how professional and efficient they are. From the beginning, Dr. Yoder was very honest about expected outcomes and the reality that egg-freezing results vary by person, which made the entire process clear and reassuring. Their app, Salve, made it easy to ask the team medication questions and helped me take each dose correctly and on time. The medication packaging also made refills very easy! If I have the opportunity in the future, I will choose Spring again. They made this difficult journey feel less lonely and gave me peace of mind. Thank you to the entire team!

I had a wonderful egg-freezing experience here! I received excellent support and guidance throughout the process.

I highly recommend Spring Fertility's egg-freezing program. It was absolutely worth the cost. Every staff member was kind, professional, and efficient, including the receptionists, Dr. Hancock, nurses, coordinators, phlebotomists, anesthesiologists, and embryologists. Communication with my care team at Spring was seamless, which was essential to feeling supported and confident throughout. All my questions were answered the same day. Before each step, they uploaded materials for me to read/watch, preventing information overload. Monitoring appointments and blood draws—and there were many—were fast and efficient. Because appointments were scheduled early in the morning, I needed fewer days off work than expected. The egg retrieval was much more comfortable than I anticipated, despite my prior anxiety, because the staff were so attentive. I am very satisfied with the process and final results. They also called to explain the results.

I highly recommend Spring Fertility. The staff is welcoming and compassionate. I had my first egg retrieval in early April. Dr. Hancock was amazing and made sure to answer any questions that I had. The communication with staff was easy and I always received a timely response. Spring Fertility made such a physical demanding process easier without me being stressed with the administrative side of things.

I have to share that I have been at Spring for about two months. From the moment I walk in until the moment I leave, my experience is always wonderful. Overall, I could not have found a better team to care for me. My treatment is not yet complete, but I am very grateful to have such an excellent team. Keep up the outstanding work!

I initially had an excellent impression of the medical team, and they made me feel very well cared for. However, I am sharing this experience to help other patients better understand the process. After my initial egg-freezing consultation, we scheduled the process to begin in June, and I planned my entire year around that timing. I completed the preliminary blood tests, and the doctor told me I might need to take birth control pills in advance, depending on the results. I did not hear anything afterward and assumed everything was proceeding as planned, but I contacted them last week to confirm just in case. Today, they asked me to complete an urgent blood draw, then told me several hours later that the entire process had to be delayed because I first needed to take birth control pills. Because timing is so important in this process, this communication lapse means I have to postpone the entire process, which for me means waiting until next year. Although the clinical care appears excellent, this small oversight was extremely frustrating. I advise other patients to follow up proactively about test results and scheduling instead of waiting for the clinic to contact them.

I am from India, a country with a culture of warmth and hospitality. My experience at Spring Fertility surpassed every healthcare experience I have had before. Before choosing a doctor, I conducted extensive research and set very high standards for my final decision. I chose Dr. Klatsky because of his exceptional academic and research achievements, consistently excellent treatment outcomes, and personal qualities. He is a deeply dedicated physician who does everything possible to ensure that patients receive genuine care. I called him several times after hours, including during an emergency at two in the morning, and he responded calmly and patiently every time. On the day of my baseline ultrasound and blood tests, Dr. Klatsky gave me an honest assessment of my fertility indicators and the outcomes I could reasonably expect. He also took time to understand my values and priorities. When I told him I was very focused on the numbers and final outcome, he understood my goals and tailored the entire process accordingly. On the day of the procedure, his empathy and positive attitude put me at ease. We will recommend him to all our friends! Everyone at Spring Fertility, including the nurses and patient coordinators, is wonderful. They support you at every stage so that you feel cared for throughout the process. You can speak openly with them about everything, from symptoms to insurance and costs, which is especially important given the high cost of IVF treatment. The Salve app is continuously updated and highly informative; I hardly needed to search online for anything else. The medication instruction videos and MedTeach classes are detailed and easy to understand, making a complex process feel much more manageable. I firmly believe healthcare is about more than clinical expertise; empathy and the patient experience are equally important. Spring Fertility is an outstanding example of both. Finally—their blue branding is fantastic! :)) Wishing you all the best! Keep up the great work!

We recently welcomed a healthy, beautiful baby boy, thanks to Dr. Fisher and the outstanding team at Spring Fertility. We worked with Dr. Fisher to develop a fertility plan that included intrauterine insemination (IUI) and one successful in vitro fertilization (IVF) cycle. The entire care team was responsive, thoughtful, and consistently supportive. They even made time to help us on weekends, kept us informed about our options and next steps, and did everything possible to make the process as comfortable and hopeful as possible. We highly recommend Spring Fertility and Dr. Fisher!

I truly cannot express how grateful I am to Dr. Fisher, Dr. Hancock, Nurse Ashley, Samantha, and the entire team at Spring Fertility. From the beginning, they treated me with extraordinary compassion, kindness, and genuine care. During the most vulnerable and emotional moments of my life, they made me feel safe and supported, and I never felt alone. Every appointment, phone call, and interaction made me feel that I was more than just a patient to them. They listened, reassured me, encouraged me, and showed tremendous empathy throughout this difficult journey. Thoughtful gestures such as sending flowers meant more to me than I can express. They truly demonstrated how deeply they care about every patient. I could not have asked for better care or a more exceptional team to accompany me on this journey. I will always be grateful to Spring Fertility.

We could not recommend Spring Fertility and Dr. Fischer more! Going into our fertility journey, we were not sure what to expect, but from the very beginning, Dr. Fischer and her incredible care team (shoutout to Sam!) made us feel supported, informed, and truly cared for. Everyone we encountered was kind, knowledgeable, and compassionate. Our needs always felt like a priority, and we felt confident and cared for every step of the way. What can often be an overwhelming journey was made so much better because of the amazing people at Spring. We are now 11 weeks pregnant and closing this chapter with Spring, but we will forever be grateful for the role they played in helping us grow our family. Thank you, Dr. Fischer and the entire Spring team, for everything you have done for us!