Parkhill The Clinic For Women — Fayetteville, США

I delivered four children with them and now receive menopause care here as well. They are the best. The doctors are attentive and thoughtful. I have been a patient there since 1988 and will never go anywhere else.

Treated me like shit because I had chosen adoption. Stabbed me 11 times in the back for an epidural and left a lot of bruising. My oxygen line after surgery was cut off and when I told them they ignored me til the 3rd time I had to say it. Nurse checked my stomach medicine line and told me to tell the doctor to look at it because she was leaving for the day. She couldn't be bothered to chart it or let anyone know, just left it up to me.

The care team here is wonderful, but the parking is terrible. I bring my pregnant wife here every week, and she is due very soon, yet we have to park far away wherever we can find a space and take a shuttle back and forth. Meanwhile, employees and staff can park at the very front of the lot. There are many spaces for them but none for pregnant patients. It makes no sense... Target and Walmart have designated parking spaces for pregnant women, but the hospital does not.

After encountering issues in Fayetteville because providers no longer accepted our insurance, I checked our provider directory, which listed Dr. Salyer and others at Parkhill. Before making my appointment, I called to verify that they accepted my insurance. I was told they did, so I booked the appointment. When I arrived, I was told they did not accept my insurance, even though my insurance carrier was listed on the online new-patient form and I had been told in advance that it was accepted. I took responsibility and did everything correctly to avoid this exact situation. It is not my responsibility to ensure your employees provide accurate information. I would not have booked the appointment if I had been correctly informed when I first called.

I feel this clinic took everything from me during the most difficult time of my life. I have had an undiagnosed illness for nearly three years because these doctors dismissed my condition. I am very timid and have been diagnosed with a learning disability and anxiety. I feel this greatly affected how they treated me. I was weak, vulnerable, and poor, and desperate for relief from daily vomiting, uncontrollable nausea, dizziness, and hot flashes. I waited an average of an hour and a half in the waiting room to see the doctor, only for every visit to be extremely rushed, lasting no more than 15 minutes. The doctor constantly interrupted me and would not let me speak; because of my learning disability, I need more time to form sentences. I never had the chance to say everything I needed before she told me what she thought or 'knew' my body needed, and she was never correct. Why did I spend nearly three years attending weekly medical appointments without receiving any help? I had high hopes that they could help me, but they could not. Because I was so unwell, I had to leave work early or take time off and eventually lost my job. The pain was unbearable, and even going to the store became a major challenge. My family watched me lose much of my early twenties to illness and could not believe how my doctors treated me, much less that they provided no help. Even my new doctor was shocked to hear it. Now I have found excellent new doctors and an OB-GYN who truly listens to me, and I am finally seeing a change. I would also like to say: Although I am not a mother, I can honestly say that I would be afraid for any mother and child who came to this hospital. Even if you beg them, they will dismiss what you know about your own body without hesitation.

The check-in staff were rude.

If I could give zero stars, I would. I tried repeatedly to give this clinic another chance, but I can no longer put myself in an environment where I feel ignored, judged, and treated with such indifference. The front desk staff were consistently rude and unhelpful, making an already sensitive and vulnerable gynecologic visit even worse. No one should enter a gynecology office and encounter hostility and dismissiveness instead of basic compassion and professionalism. Healthcare should not be like this. Patients come to a clinic for support, guidance, and care, not to feel like a burden or be judged for asking questions. My experience here was deeply disappointing.

A nice facility with friendly staff. Dr. Mason was wonderful! She patiently explained everything and was very gentle. She answered all my questions. She is an excellent doctor.

Thirteen years ago, Dr. Emily Hinton performed my partial hysterectomy. My ovaries have functioned just as we hoped. I was 33 at the time and wanted to delay menopause for another decade and avoid struggling with its symptoms. I am now 46, and my ovaries are only beginning to decline like those of others my age. Thank you, Dr. Hinton. Long-term success deserves recognition. I want you to know how grateful I am for your care. I went elsewhere only because the person answering the phone at Park Hill was rude and made scheduling an appointment feel like a burden.

This place keeps getting worse! Terrible service, rude front desk staff, and no response after more than a dozen urgent voicemails! Stay away!

Dr. Hix is amazing!!

I love Parkhill Clinic! Dr. Scott Bailey took excellent care of my husband and me, from infertility through the births of my two wonderful sons. I felt cared for by Dr. Bailey and by all the staff, from the front desk to the nurses in the back. I highly recommend this clinic.

I do not like leaving negative reviews, but this clinic's staff is extremely rude and disrespectful to patients. I called twice to schedule with my primary care physician, Dr. Lowry, who is an excellent doctor. Both times, the woman on the phone sounded angry and impatient. After the first call, I thought perhaps she was having a bad day and let it go. When I had to contact her again to reschedule, however, she had the same irritated tone. She was extremely impatient, repeatedly interrupted me, and seemed angry with me. This upset me enough to 1) leave this review and 2) find a new primary care physician. Although I think Dr. Lowry is wonderful, the clinic staff was so rude that it was off-putting. I have now found a new clinic where the staff is much kinder. It concerns me that in a field serving vulnerable people, such as pregnant patients and those attending other gynecologic appointments, the first person you speak with can be so unkind.

I would not take my wife to Parkhill Clinic for OB-GYN care again. My wife has a service dog, and her PCP documentation states that she can bring the service dog. Arkansas says documentation is not actually required for service dogs, but the clinic still would not allow her to bring the dog and would not tell us exactly what documentation they required.

Honestly, this appointment did not go as smoothly as I expected. The woman at the front desk seemed impatient, was short with me, and interrupted me several times. I did wait a long time, but Dr. Salyer was delivering a baby, so fortunately I had nothing else scheduled afterward because I was there for two hours. The first nurse was kind, but she made a comment implying that I did not know what I was talking about. Everything changed completely when Dr. Salyer entered. She confirmed that I did know what I was talking about and provided prompt, thoughtful care.

My doctor of 27 years retired, so it was time for a new start. I chose Parkhill Clinic in Bentonville, where I live. After researching the doctors carefully, I chose Dr. Terry, and I am so glad I did!! The front desk was friendly, and my appointment was on time. Before the examination, Dr. Terry met with me to learn about my family circumstances and any health concerns. He was very attentive, and the care was excellent!!! The clinic's nurses were energetic and cheerful, creating a very positive environment.

The doctors were kind, but twice they confused me with another patient who had the same name, and I often waited more than 40 minutes. Once, while they were monitoring the fetus, the equipment suddenly stopped working, and no one came to check. I was connected to the equipment and could not get up to ask for help, so I had to call the clinic to see whether someone could return. After 20 wasted minutes, someone finally came. I then waited another 40 minutes for the doctor to say they needed further monitoring, followed by another 30 minutes before they connected me for the additional monitoring. In the end, they said everything was normal. Ridiculous.

I have seen Dr. Hix for about ten years. He is wonderful—kind, compassionate, and consistently attentive. He helped me through severe menopause and a massive uterine fibroid, which ultimately required a hysterectomy. Everything went well. He was patient with me and my fears and even prayed with me before surgery because I was scared. As usual, I had simply overthought everything. My fibroid had been ignored and kept growing. I had continued seeing female gynecologists, thinking they would understand how I felt, but I did not receive appropriate treatment. So I returned to a male doctor, thinking, “Men like to solve problems.” That is exactly what Dr. Hix did. In my opinion, no one is better, partly because of his excellent care and kindness. Dr. Hix, you are amazing! I cannot thank you enough. Praise to you and your team. With the highest respect, Jordan Griffin.

This review is written on behalf of a client. She saw Seale and was treated terribly. My client called me crying as soon as she got into the car! Lindsey said he, the baby, was too big. He weighed all of 15 ounces (about 450 grams). This makes me wonder whether Lindsey is projecting her own self-image concerns. During the exam, my client and her partner reported that she was handled roughly throughout. I am client-centered, and it deeply concerns me that my client contacted me because of unethical treatment in healthcare. Before reading earlier reviews, I thought Seale might simply have been having a bad day. It appears she just has a poor clinical manner.

Waiting an hour and a half without anyone explaining why is unacceptable. The first question was why I was there. I had to provide results from my medical history that the doctor mocked. When I advocated for myself and explained why I could not take a certain medication due to family history and deaths, that option was still forced on me, even though I provided documentation. I might as well give up... I should have left after the first condescending encounter. Attending medical school does not give anyone the right to disrespect patients who advocate for themselves. I will never return to or recommend this facility.

The clinic staff here are rude. They do not greet patients, interrupt them, and do not help schedule appointments. I spent two days calling several times, leaving messages, and being transferred to unanswered lines. When someone finally called back, she said there was no record of my calls or messages. What? Why question me instead of simply apologizing and helping schedule my appointment? The only reason I stay is that my doctor is excellent. Dr. Emily Hinton provides outstanding care! But the clinic staff urgently need training in communication and customer service.

Tori, Adyson, Ally, Madison, Aubrey, and Dr. Hix were outstanding during our C-section. You are amazing!

They treat Medicare patients like they are less and refused to see my daughter when she was extremely sick! Disgusting behavior.

TL;DR: Do not see Dr. Hilton—painful IUD insertion and misdiagnosis I had a very painful and disappointing experience at Parkhill under Dr. Katherine Hilton's care. I had an IUD inserted but was not offered or informed of any pain-management options beforehand. The procedure was extremely painful, and I later learned that pre-procedure medication is commonly used to make insertion more tolerable. When I raised concerns about the pain, I was told it might be caused by fibroids and not to worry because they were small. Afterward, however, I experienced severe pain and numbness in both legs. I sought a second opinion and was told that the supposed uterine fibroid was actually a growing ovarian cyst, and that I had been given an IUD model commonly recommended for women who have given birth, without any alternatives being discussed. I filed a formal complaint, but the medical board found no wrongdoing. In her response, Dr. Hilton falsely said, “We discussed device options, risks...” That is simply untrue. She never mentioned side effects, risks, or any other options. Regardless, I felt it was important to share my experience publicly. Everyone deserves to be fully informed and treated with care and respect, especially in reproductive healthcare.

Dr. Seale is one of the sweetest, most caring people I know. Everyone at Parkhill is kind, courteous, and uplifting. I am grateful they are my care team.

Excellent

I have seen Dr. Gorman for about 16 years. He was there for me through breast cancer, two miscarriages, infertility struggles, and then came in to deliver my miracle baby even though he was not the doctor on call. The fact that he is the father of 3 girls shows. His bedside manner is excellent, and I have always felt at ease under his care. He puts women and their needs first. During my pregnancy, I rotated among the other doctors at the practice and had a positive experience with every one of them.

After the women's clinic in my small town closed, I had to find alternative pregnancy care and was referred to ParkHill. I could not have had a better experience. I was anxious when I arrived, but the office was lovely, and everyone I met was welcoming and accommodating. They explained that the doctor on call when labor begins handles the delivery, so I chose to rotate doctors at each visit. I worried about seeing a new doctor at every appointment, but honestly, everyone made me feel comfortable and seen. The last doctor I saw was Dr. Gorman, who delivered our baby girl. He was kind and knowledgeable, and although my delivery did not go exactly as planned, he put me at ease. I also never waited more than 10 minutes for an appointment, checkout was seamless at every visit, and I appreciated having constant access to my information through the online portal. They also create a financial plan from the beginning outlining payments/fees, so there are no surprises. I highly recommend ParkHill and would choose them again without hesitation.

I cannot say enough wonderful things about Dr. Gorman and his staff. From the moment I entered the beautifully designed office, the receptionist gave me a warm welcome. Dr. Gorman is so kind, gentle, and funny! I came for a second opinion about an open hysterectomy, and in less than 5 minutes I transferred my care to him. I was in pain, and he immediately made time to give me a thorough examination and scheduled my surgery as soon as possible. Seeing a male doctor for the first time was frightening and uncomfortable, but Dr. Gorman made me feel completely like family. No doctor has ever treated me so well. Feeling safe and heard while agreeing to surgery was a blessing. Amazing!!

I feared for my life under Dr. Hilton's care. I have never felt so neglected or mocked. Many of my requests were denied, delaying my diagnosis and treatment.