Naval Medical Center Portsmouth, Hoa Kỳ

Naval Medical Center Portsmouth, Hoa Kỳ

     
3.7
Lượt tư vấn 68
Y học sinh sản
Giờ làm việc: Mở cửa 24 giờ
Viết đánh giá Chia sẻ Lưu Thêm ảnh Đề xuất chỉnh sửa
Chi tiết phòng khám

Về Hệ thống Y tế Quân đội

Hệ thống Y tế Quân đội MHS là một trong những tổ chức chăm sóc sức khỏe lớn và phức tạp nhất tại Hoa Kỳ, đồng thời là nhà cung cấp dịch vụ chăm sóc sức khỏe quân đội hàng đầu trên toàn thế giới. MHS cứu sống binh sĩ trên chiến trường, chống lại bệnh truyền nhiễm trên toàn cầu và cung cấp dịch vụ chăm sóc sức khỏe thông qua Đóng để đóng

Chăm sóc trực tiếp

Chăm sóc trực tiếp đề cập đến các bệnh viện và phòng khám quân đội, còn gọi là cơ sở điều trị quân sự hoặc MTF. Chăm sóc trực tiếp và Đóng để đóng

Chăm sóc khu vực tư nhân

Các chuyên gia chăm sóc sức khỏe dân sự, nhà thuốc và nhà cung cấp trong và ngoài mạng lưới được TRICARE ủy quyền. Dịch vụ chăm sóc khu vực tư nhân phục vụ khoảng 9.5 triệu người thụ hưởng, bao gồm quân nhân, người đã nghỉ hưu và thân nhân.

 

MHS hỗ trợ Chiến lược Quốc phòng Hoa Kỳ Truy cập Defense.gov bằng cách cung cấp Lực lượng Sẵn sàng Y tế và Lực lượng Y tế Sẵn sàng, đồng thời cải thiện sức khỏe của tất cả những người được giao phó cho hệ thống chăm sóc. MHS không chỉ là y học chiến trường. Đây là một hệ thống phức tạp, liên kết với nhau gồm:

 

Cung cấp dịch vụ chăm sóc sức khỏe

Đào tạo y khoa

Y tế công cộng

Quan hệ đối tác với khu vực tư nhân

Nghiên cứu và phát triển y khoa tiên tiến

Sứ mệnh của chúng tôi

MHS có những trách nhiệm phức tạp và liên kết với nhau:

 

Đảm bảo quân nhân tại ngũ và lực lượng dự bị của Hoa Kỳ khỏe mạnh, đủ khả năng thực hiện các nhiệm vụ an ninh quốc gia.

Đảm bảo tất cả nhân viên y tế tại ngũ và dự bị mặc quân phục đều được đào tạo và sẵn sàng hỗ trợ y tế cho các lực lượng tác chiến trên toàn thế giới.

Cung cấp quyền lợi y tế xứng đáng với sự phục vụ và hy sinh của hơn 9.5 triệu quân nhân tại ngũ, người đã nghỉ hưu và gia đình của họ.


Điểm nổi bật của hồ sơ

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Địa điểm và giờ làm việc
620 John Paul Jones Cir, Portsmouth, VA 23708, Hoa Kỳ
Đặt lại bản đồ Nhận chỉ đường

  • Thứ hai

    Mở cửa 24 giờ

  • Thứ ba

    Mở cửa 24 giờ

  • Thứ Tư

    Mở cửa 24 giờ

  • Thứ năm

    Mở cửa 24 giờ

  • Thứ sáu

    Mở cửa 24 giờ

  • Thứ bảy

    Mở cửa 24 giờ

  • Chủ nhật

    Mở cửa 24 giờ

  • Đang mở cửa
Cơ sở vật chất và hơn thế nữa
  • Chấp nhận thẻ tín dụng
Các bác sĩ tại phòng khám này
Bác sĩ Joshua Combs, Hoa Kỳ
    

Y học sinh sản |

Năm kinh nghiệm | Lượt tư vấn 57

Vô sinh nữVô sinh nam
3.7

Tư vấn miễn phí
Bác sĩ Shawn Redding, Hoa Kỳ
    

Y học sinh sản |

Năm kinh nghiệm | Lượt tư vấn 36

Vô sinh nữVô sinh nam
4.2

Tư vấn miễn phí
Bác sĩ Trimble Spitzer, Hoa Kỳ
    

Y học sinh sản |

Năm kinh nghiệm | Lượt tư vấn 43

Vô sinh nữVô sinh nam
4.4

Tư vấn miễn phí
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Viết đánh giá Naval Medical Center Portsmouth, Hoa Kỳ
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76 lượt đánh giá

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17/06/2026
I rarely write reviews, but several people at the hospital, including the pediatricians and pediatric surgeons, truly deserve recognition! My son is 7 months old, and from his checkup at two weeks old until now, every doctor, nurse, medic, and surgeon has been warm, attentive, genuinely kind, and truly caring. Many of them have gone above and beyond to make sure we received the right treatment. There was recently a misunderstanding about our appointment time, but the pediatric clinic knew we were moving this week and still arranged for us to be seen the day I arrived. Lieutenant Colonel Walters was very kind and thoughtful. He personally called the pediatric surgeon so we could see him the next day. The medic who helped us—his name may have been Brendon or Brandon, and I apologize for not remembering—was also very attentive and helped us tremendously! Today we saw pediatric surgeon Dr. Prieto, and everyone, from registration and vital signs through the examination, was friendly and helpful! We are flying out in two days, and they gave us much greater peace of mind about our son's condition. They even offered to help us contact doctors overseas if needed. Thank you all so much for your attentive care and quick response over the past two days! Words cannot express our gratitude!
17/06/2026
The wait was outrageous. It took 8 hours to get a final answer and another 2 hours to receive my discharge papers, and the nurse did not even give me an energy bar.
26/06/2026
I was seriously wounded in Afghanistan in 2021, after which I was medically evacuated and treated here.
02/06/2026
On 2026-6-1, from approximately 10:30 to 11:00 in the evening, I overheard a female nurse, a male nurse, and Daphne Pilar Morrisonponce, MD, discussing a male patient. The conversation appeared to involve the patient's private medical information and sounded more like casual conversation than a formal clinical discussion. Before the doctor joined the conversation, the female and male nurses both mentioned the patient's name and appeared to access his medical record during the discussion. They discussed the patient's condition, treatment history, and other details that seemed to come directly from his record. The female nurse said the patient had arrived at the hospital between 9 and 10 that morning because antibiotics previously prescribed by Sentara Hospital had not been effective in treating his strep throat. She also said the patient had spent about seven hours in the waiting room and discussed delays in his care caused by delayed testing and/or retesting for strep throat. The nurse also mocked the patient for crying and becoming emotional while seeking care as his condition worsened. The tone of the conversation seemed dismissive and disrespectful toward the patient and his medical concerns. In addition, the female nurse said she had not documented every discussion or communication concerning the patient's condition in his medical record. She made this statement while discussing the patient's treatment plan, raising concerns that relevant information may have been omitted from the record. The conversation also suggested that the patient's concerns might not have been fully reflected in the record, which could affect the assessment of his condition and the timeliness of treatment. The patient was identified by name, his medical record appeared to be accessed and discussed outside the context of his direct care, and several healthcare professionals participated in the conversation. These circumstances raise serious concerns about patient privacy, professionalism, and compliance with medical privacy standards. The prolonged wait, testing delays, and incomplete documentation also raise concerns about the quality, accuracy, and timeliness of the care provided.
03/06/2026
I have had an IV needle in my arm for several hours while experiencing symptoms of a strangulated hernia. Surgery had already been scheduled. The surgeon told me that if symptoms developed, I would need emergency surgery.
05/06/2026
The truck cannot park, and an escort is required. I have already been waiting for more than two hours! It feels like this definitely will not happen today!
06/06/2026
I saw a man take a pharmacy queue number, but no one responded, so he hung up. Are you not managing the work properly? Why not have one person rotate through responsibility for all the medications? I have a respiratory condition, and walking...even just standing here leaves me short of breath, regardless of what cleaning product you use. The woman who helped retrieve my medication was very helpful. More than an hour had passed since I left a message saying I had arrived. People who arrived later had their numbers called, so I eventually went to the window to collect my medication. The Q Anywhere app is terrible; messages do not appear at all. Test a product before recommending it.
09/06/2026
If you are pregnant, ask your partner to help you enroll in TRICARE Select if you have not already done so, so you can receive care elsewhere. The NMCP staff are extremely rude and indifferent to their work. Reaching a midwife or doctor is also very difficult; you will be transferred repeatedly and wait 30 minutes just to leave a message. They do not take your pregnancy seriously.
21/04/2026
I have called more than a dozen times for an update on my husband, but they continue to refuse to provide any information. I do not know whether he has died or is still on a ventilator. I have no idea what is happening, even though I am his wife—his next of kin, his proxy, his everything—and they refuse to tell me anything.
24/04/2026
I sincerely thank the entire medical team at Portsmouth Hospital. Thank you to the pediatric oncology/hematology physicians, cardiologists, hospitalists, pediatric intensive care physicians, infectious disease physicians, pediatric surgeons, pediatric specialists, physical therapists, and every doctor, nurse, and healthcare professional who cared for Raiden throughout his treatment. During such a difficult time, their compassion, professionalism, and support meant more to our family than words can express. We will always remember it.
01/05/2026
I went to the emergency room at 6:30 p.m., and as I write this review, nine hours have passed and I still have not seen a doctor. I do not understand how they define an “emergency,” but waiting 9 to 10 hours for medical attention is certainly not emergency care. If your situation is urgent, I recommend going elsewhere. Otherwise, you may die here waiting for treatment. Cory P
02/05/2026
11/05/2026
26/03/2026
This place is horrible. Why have the pharmacy open with one HM to administer and taking over 1.5 hours to get simple prescription . Please stop coming here go somewhere else
26/03/2026
Highly qualified, knowledgeable staff. Thank you for your care.
02/04/2026
07/04/2026
03/03/2026
Every experience has been excellent! Every department provides very attentive service!
04/03/2026
12/03/2026
The staff are very friendly and welcoming. Highly recommended!
12/03/2026
I love everything about this place. They are welcoming and attentive. I truly love all of them.
15/03/2026
A whole pile of things lots and lots all 999920014006 empty newsstand A whole pile of things lots and lots all 999920014006 empty sofa A whole pile of things lots and lots all 999920014006 empty bed A whole pile of things lots and lots all 999920014006 empty company A whole pile of things lots and lots all 999920014006 empty mattress A whole pile of things lots and lots all 999920014006 empty table A whole pile of things lots and lots all 999920014006 empty drawer A whole pile of things lots and lots all 999920014006 empty lamp A whole pile of things lots and lots all 999920014006 empty light bulb A whole pile of things lots and lots all 999920014006 Emptybolb A whole pile lots 999920014006 Americanclassifiedsnewspaper A whole pile lots 999920014006 DJKhaled CD set
24/01/2026
Excellent facilities. Efficient scheduling. Highly capable staff.
31/01/2026
They saved my son's life twice and safely delivered both of my children. They cared for us, and I will always be grateful to the people here.
04/02/2026
I was transferred from the Hampton VA Medical Center to PNH with heart and organ failure, basically a dying old sailor. I spent nearly three weeks in intensive care and was blessed with the best care in the world. After one procedure, I opened my eyes and saw two figures in the dark, lit by the red glow of the equipment, watching me closely... I asked if they were angels... A voice in the darkness replied, “Sometimes.” I fell peacefully asleep. Now I feel healthier than ever and work outdoors as I did when I was young. I am deeply grateful to the sailors who operated on me and cared for me. I am also immensely proud of the U.S. Navy—its medical system and professionalism. I am one very lucky Coast Guardsman.
05/02/2026
Dr. Lucas saw me and was a pleasure to speak with—respectful and professional. I then received a vaccine. Seaman Dutton also examined me and was very professional and attentive. She noticed I was about to faint and called her supervisor. Lieutenant Colonel Brown handed me a bottle of water. These are true comrades. Thank you for keeping us alive!
10/02/2026
My husband had a heart procedure done last week. EVERYONE we passed was polite, spoke, offered assistance when needed. The place was spotless! His doctor was fantastic as well as the cardiac nursing staff! Thanks to all of you!!
09/01/2026
Tina in admissions was rude.
10/01/2026
I cannot imagine a better team of doctors and nurses to help my wife and me through our newborn's difficulties. The NICU and PICU staff were outstanding and deserve every accolade.
14/01/2026
I spent two hours calling the mammography clinic, waiting for them to schedule my biopsy. If they had let me remain at Sentara, I would have completed the biopsy and received the results a month ago. I left a message last time and never received a response.
16/01/2026
18/01/2026
17/12/2025
I scheduled a pediatric appointment here when my son was ill. I usually go to Fort Eustis, but they had no availability. The doctor and soldiers were kind, respectful, and friendly, but the older woman and man at the front desk were extremely rude. They acted superior, as though asking, “What do you want?” rather than, “How can I help you?” It made me never want to return.
21/12/2025
24/12/2025
The wait time was the only drawback. Everything else was excellent, especially once we entered the restaurant.
26/12/2025
This may apply to many healthcare facilities, but if you are a woman seeking care in this emergency room, do not expect them to take you seriously.
30/12/2025
On the 29th, the allergy department staff were unpleasant and openly showed that they wanted to finish work quickly. I understand that I was 12 minutes late, but I often wait 30 minutes to an hour or longer to see a doctor. They said they could not see me because my appointment was at 1:40 and they had a patient at 2:00, which I understood. When the 2:00 patient did not arrive, I asked to be seen, but they made excuses about needing to finish their day. They were very rude and showed no dedication to their work.
11/11/2025
Frustrating
18/11/2025
I delivered my baby here and cannot praise the experience enough. I was very frightened during labor and had some extremely serious moments, but everything was handled quickly and with great care. The medical staff communicated very well with me. Given the circumstances, the postpartum care was also excellent, especially since the experience could have been deeply traumatic. I am very grateful to the labor and delivery team for trying every option before deciding on a cesarean section, which allowed me to deliver vaginally.
20/11/2025
Do not come here for birth control. It is never open as posted. I called yesterday and was told the hours were 8 a.m. to 12 p.m. Today was my third attempt, and they said they could not see me because it was too late, at 8 a.m. They were also extremely rude.
01/12/2025
Scheduling is terrible. I went two months during the middle of my pregnancy without seeing an OB-GYN.
03/12/2025
The worst pharmacy in the Navy, even with the new system.
21/10/2025
I am at Portsmouth now, and I can clearly hear the doctors joking about my condition. I immediately lost confidence in the people about to care for me. I am not joking about my situation, and as doctors, neither should they… I am considering what to do next. They can remove my IV at any time and send me elsewhere. I am tired of feeling worthless in the emergency department.
23/10/2025
Do not deliver your baby here!!! I gave birth here in 2022 and 2023, and both times my epidural was placed incorrectly, causing nerve damage. My first delivery was an induction, and the epidural was the only problem. The second time, my water broke. I rushed to the hospital after telling them, but they even asked whether I was sure, although I had a towel between my legs that was soaked during contractions and fluid was dripping onto the floor. The labor nurses were mean girls from hell. Honestly, even other hospital staff told me they were mean girls who became nurses. During my second delivery, when my husband was not in the room, they spoke to me harshly and made me very uncomfortable. They seemed annoyed that I was in labor. After my son was born, they tried to force a catheter into me, as they had done to several other mothers, because they said I had not urinated enough after delivery. After several minutes of screaming in pain louder than during labor, they gave up, even saying my body was rejecting it while actively trying several times to insert it. Only one nurse treated me like a person, a very kind Black woman with an accent. She was the only person who made me feel human there. I have heard many horror stories about this hospital’s maternity ward and NICU. They neglected my son in the NICU so severely that he needed steroid cream because his skin was burned after nurses failed to change him while I was away. The nurses here seem to dislike their jobs and resent having to do them. I could write much more about my experience and what I have heard from others, but I wholeheartedly recommend delivering anywhere but here. You will be treated as less than human despite having many better options. Do yourself a favor and do not become another victim with a personal horror story about traumatic childbirth here.
04/10/2025
I waited on the phone with the OB-GYN/Women's Health office for over two hours. Edit: No one answered from 12:30-15:30, when the clinic closed. I waited the entire time.
06/10/2025
I underwent oral surgery at the dental clinic and am very grateful for the attentive care. Thank you for being so kind, compassionate, and professional...from a grateful veteran.
06/10/2025
I recently had an unpleasant experience at the base checkpoint. During routine entry procedures, a staff member named Nicholas Mars was extremely rude to me. Instead of maintaining a professional and courteous manner, he swore at me and used insulting language. I understand that security personnel work under considerable pressure, but verbally abusing anyone entering the base is completely unacceptable. Such behavior reflects poorly on the base's professionalism and respect for visitors. I hope this issue is addressed so future visitors receive the courtesy and respect expected from military and security personnel.
07/10/2025
08/10/2025
Just to be clear, this place deserves -stars. During a procedure, when I asked to be put under, they said—and I quote—“There are no nerve endings on the cervix, so it will not hurt.” No woman, or anyone else, should go to this place. Listen carefully. Do not go.
17/09/2025
Should we trust that someone who believes it is acceptable to present themselves this way online has the empathy, competence, and professionalism to set aside their feelings and give service members and their families the respect, dignity, and care they deserve, even when they hold different views? If leadership believes the way Naval Hospital employees present themselves online has no effect on the public, that is a second serious failure. This is a Naval Hospital... Naval Medical Center Portsmouth, you can do better. The standard for caring for service members who sacrifice so much should not be, “Did you die?”
19/09/2025
Good for CT scans and MRIs 👍. Parking is almost always difficult. The entrance and exit roads need repaving as soon as possible. Most importantly, do not let your doctor refer you to this hospital's cardiologists if you are under 45; this department will not take you seriously. From what I have personally seen and experienced, they do not believe in genuine preventive care and even refuse baseline testing and treatment for heart-related issues recommended by the American Heart Association (AHA) and American College of Cardiology (ACC). Unless something is seriously wrong with your heart or you have already had a heart attack, they will send you away empty-handed. For care, concern, and attentiveness, they receive 0/10 👎.
23/09/2025
I visited PNH Hospital on September 18 and September 20 because of severe pain; the second visit was because I had not followed the medical instructions strictly. During my first visit, Dr. C. Treager and his team evaluated and treated me. I found him patient, kind, knowledgeable, and passionate about patient care. Thank you very much, Dr. Treager! When I returned to PNH Hospital, I was less stressed than during my first visit and had more opportunity to interact with the staff. At admission, a capable, kind, and patient trainer was guiding her trainee through various tasks. My triage nurse, Lilah/Layla, was very kind and listened carefully to my condition. Then there was Dr. Hazel Rigg! She is a very kind and dedicated doctor. Before reporting to or consulting her supervisors, Dr. Jain and Dr. Manzi, she listened carefully, took notes, and showed genuine concern. An excellent team! Professional, organized... and humane! Nurse Courtney Crawford was equally outstanding! She was professional and attentive, and even the injection was... quick and easy! Thank you all for giving me an excellent emergency-room experience despite my severe pain. I truly appreciate you.
23/09/2025
This place is awful. They stuck my eight-month-old child four times and still could not draw blood. The cast was removed from his broken foot, but three or four hours later it still had not been replaced. I asked for medication twice but never received it, so I could not relieve his pain. Some doctors were kind, but the X-ray doctor was terrible. I would rather pay a bill at a good hospital than return here.
23/09/2025
My first OB-GYN experience here was terrible. The previous woman asked why this was my first child if it was my second pregnancy. I had taken so many vitamins and other things, but none helped. Today's experience was even worse. I needed help for pelvic pain that has still not improved. They told me to see my obstetrician, but my obstetrician sent me there. Now I am stuck with severe pain that is difficult to relieve and getting worse, yet no one will help. I know this is not right, and the people here are very unprofessional. The staff were extremely rude when I checked in at labor and delivery and the pharmacy. At labor and delivery, the registration woman was on the phone while I waited about 30 minutes. A nurse had to ask her to help me. She looked up and rolled her eyes. Her tone was rude, and it was clear she was annoyed that I needed assistance. At the pharmacy, the woman only stared at me without speaking. When I said my number had been called and I was at the window to collect medication, she rolled her eyes and immediately asked for my DoD ID number. She did not verify my date of birth and simply tossed my medication onto the counter.
28/08/2025
Not everything at Naval Medical Center Portsmouth was perfect, but now that my husband has retired and we receive civilian healthcare, we miss Portsmouth greatly. By comparison, the care, convenience, and support there were truly unmatched. Looking back, we appreciate it far more than we realized at the time. The pediatric specialists, especially in allergy and gastroenterology, were excellent!
31/08/2025
I walked around the base twice carrying a large bag, and no one checked my identification. Many people were walking around in uniform wearing headphones.
13/08/2025
14/08/2025
18/08/2025
My husband and I do not know how to express our gratitude to everyone who cared for us during delivery. They cared for me like family and close friends, never judging, pressuring, or questioning me. Childbirth is a remarkable experience, and although it does not always go as planned, the support around you truly changes your emotional and mental strength. Many people cared for me, but Brian and Courtney spent the most time with me during the two days of labor, and I truly will never forget them. They went from complete strangers to helping my husband and me bring our baby girl safely into the world while ensuring my physical and emotional well-being for hours. There are so many people to thank. I hope other women will look beyond negative reviews of Naval Medical Center Portsmouth and experience giving birth to life's greatest gift while supported by people who genuinely do their jobs with love, kindness, and dedication. We will never forget the birth of our first child, and we will never forget you! We were also fortunate to see one of the obstetric providers who cared for me during pregnancy at Sewells Point. Ms. Sherlin stopped by during labor to say hello, and seeing a familiar face was so thoughtful. She later returned to help when a minor complication arose. She and Ms. Kinsada were both wonderful at Sewells Point. From the bottom of our hearts, thank you for giving us the sweetest, most memorable experience.
22/08/2025
I would give zero stars if possible. I had major surgery here, and the surgeon did not investigate the cause. He simply cut me open at age 20 and disappeared. Their medical staff knew almost nothing about my condition, did not know how to control pain—I screamed for hours immediately after surgery—and did not know how to communicate with patients. Once they realized the surgery had failed, the surgeon essentially fled. This is the worst hospital I have seen. Unless I am dying, I will never have surgery here again. They do not know what they are doing. I have visited this emergency department for years. Many people there are training to place IVs, and they miss at least twice every time I go. I understand they need to learn, but unlike other facilities in the area, they have no IV specialist team for patients with fragile veins or connective tissue disorders. The emergency department can sometimes help, but waits are extremely long. Follow-up years later: I had the correct surgery at Riverside Hospital. Nmcp just tried to redirect my neurosurgery referral to their own hospital instead of Riverside—absolutely not! Avoid this problem now.
10/07/2025
15/07/2025
I arrived at 10 a.m. and waited nearly 3 hours in the ER. It is now 2:30 p.m., and I have waited almost two more hours at the pharmacy for eye drops. I appreciate the doctor's care, but this hospital is terrible and I do not want to return. Virginia has the worst hospitals and healthcare staff.
18/07/2025
I love my delivery doctor, Dr. Christopher Desposito! He was wonderful, explained everything, and made me comfortable, and the delivery team was excellent. However, my postpartum care was terrible. Two nurses were cruel, rude, and rough with me when I was vulnerable after giving birth, though some other nurses were kind and caring. I also previously visited after an ectopic pregnancy; the first male nurse told me I had miscarried and sent me home without further tests. They called only after I sought a second opinion elsewhere. It was frightening that they dismissed me and said I was not pregnant. I needed repeated follow-ups until my levels returned to normal. I am deeply grateful to the final doctor I saw, who later delivered my son. Thank you, Chris, for listening, understanding, and caring for my son and me. My husband and I appreciate you, and the young colleague with you was also excellent and a great role model.
24/07/2025
After ten years in Virginia, this hospital pharmacy still makes patients wait four hours for prescriptions. You are told to take medication at a specific time but receive it hours late, and a system update has extended the delay. I am currently waiting for my son's medicine. Ten years with almost no improvement.
04/08/2025
13/06/2025
Without question, this was the best treatment I have ever received. The physicians, nurses, and staff were all very caring. I came from the emergency room, underwent emergency surgery, and was hospitalized for one week. I am very happy. 👏👏👏👏
16/06/2025
17/06/2025
23/06/2025
Incompetent. I waited two hours, from 9:48 a.m. to 11:48 a.m. I went to the front desk and was told it would be another hour. What a joke. Thank you for not getting my medication and wasting my time. This place is a joke, as is the staff.
25/06/2025
I have had the unique perspective of experiencing Naval Medical Center Portsmouth not only as a long-time patient, but also as someone who has undergone surgery here—twice. Over the years, this facility has consistently provided outstanding care at every level, and I cannot speak highly enough of the professionalism, dedication, and compassion shown by the staff. Even though my Primary Care Manager (PCM) has changed every two to three years, the quality of care has remained consistently excellent. Each provider I’ve worked with has taken the time to listen, explain treatment options clearly, and ensure I felt confident in the plan forward. The transitions between PCMs have been seamless, which speaks volumes about the center’s systems, communication practices, and the overall culture of care. During both of my surgeries, I was impressed not only by the medical expertise of the surgical teams but also by the warmth and attentiveness of the nursing staff and support personnel. They made what could have been stressful, even frightening, experiences feel safe and manageable. Every step of the process—from pre-op consultation to recovery—was handled with professionalism and humanity. Naval Medical Center Portsmouth remains my trusted source for care. It is a facility that truly lives its mission, and I am deeply grateful for the high standards they uphold. They have not only treated my medical needs—they’ve earned my long-term confidence and appreciation.
25/02/2025
Customer service, the ticketing process, and wait times are terrible. Despite the many customer service windows, it is common to wait 2, 3, or even 4 hours after discharge to receive medication. This may be one of the worst military treatment facility pharmacies I have used—surprising because it also serves the Navy's largest fleet concentration area. The screen may show a 120-minute wait, but it can take 3-4 hours to see a clerk.
15/01/2025
I took my 6-month-old to the ER because of a severe cough and mild fever. A doctor saw us immediately, evaluated him, and gave me helpful information about what to watch for next. I left feeling very reassured about my baby's health.
16/01/2025
The maternity and postpartum departments are the best anyone could ask for. Even during such a complicated delivery, my wife and baby were well cared for, which relieved a great deal of stress. Thank you for everything you did!
28/01/2025
This is the hospital where I was born. I am grateful to my mother for giving birth to me while she was in the military, and I am grateful to the doctors who truly helped me as a newborn in 2004.
30/01/2025
I took my daughter to the ER, where she was examined and had an X-ray. I told the nurses and doctor that she also has asthma. The doctor diagnosed her with RSV, said she saw something on the X-ray, and sent us home with instructions to continue regular over-the-counter medication. She did not improve. Anyone knows that a cold, flu, or similar illness can become worse in someone with asthma or another health condition. We went home for the holidays, and she was seen there. They had to prescribe medication for my daughter and asked why the ER had not done so, since it could have prevented her condition from worsening. The ER doctor spoke quickly and did not seem concerned. This really upset me.
16/02/2025

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