Dr. Martin Bastuba, Vereinigte Staaten-LinkedIVF

Mr*****N

vor 2 Jahren

22.06.2024

My wife and I are extremely grateful to have found Dr. Wood and Gen5 Fertility. Our journey began less than a year ago when we first entered Gen 5. After our initial consultation, we both agreed that Dr. Wood would be our fertility doctor. There was no pressure during the consultation. We clearly understood Gen5's role, what Dr. Wood considered a good starting point for us, and the costs. If you have not met Dr. Wood, he is no ordinary fertility specialist. He has long been at the forefront of the field, and people travel from across the United States and beyond for his care. We are fortunate to have someone so talented in our city. Before the consultation, my wife was unsure about seeing a male doctor, but those concerns disappeared as soon as we met him. Beyond being highly capable, he has a calm, reassuring presence that made the process easier. Our coordinators Chloe and Jasmin were also outstanding. They were always approachable, thoughtful, and thorough in communication. Both helped with everything from demonstrating injections—yes, there are shots, and no, they are not that bad—to answering questions between appointments. We completed one full IVF cycle with Gen 5. Dr. Wood reviewed all our laboratory results and personally performed scans and ultrasounds before and during the cycle, tailoring the stimulation and medication protocol to our needs. Our first and only retrieval went smoothly and produced several PGT-tested euploid embryos. Soon afterward, our first FET resulted in pregnancy! The baby has continued growing since we graduated from Gen5 and looked wonderful at this week's 20-week anatomy scan. Words cannot express our gratitude to Dr. Wood, Dr. Adams, our embryologist, coordinators Chloe and Jasmin, and the entire Gen5 team for their exceptional care. TLDR: We are having a baby! Arrange a consultation with Dr. Wood, and you will understand why we chose Gen5 to help build our family.

Th*****g

vor 2 Jahren

13.06.2024

I do not recommend this place if you want to become a surrogate. I completed two journeys with them because my first was lovely and the intended parents were wonderful. After my first journey in 2021, they called three times asking whether I would do another. In 2022, I agreed to help intended parents who needed me. Everything seemed fine until I was two months pregnant and met Rachel and Michelle about insurance. I was told the intended parents did not want to buy me a policy. At two months pregnant, I could not turn back or terminate the pregnancy. Michelle and Rachel told me to use self-pay for all maternity care and assured me the intended parents had money and would pay. In May 2023, I delivered a healthy, beautiful boy for the intended parents, and his mother was delighted. By June 2023, I was told they could not pay my medical expenses. Their son is now over a year old, and I have about $50,000 in debt and am considering bankruptcy because of this agency. They failed in their duty to protect me as a surrogate and continue to stand by. When I spoke with Michelle, she replied, 'What do you want me to do? There is nothing I can do.' This cold response destroyed my trust in an agency that should have protected me from unfair treatment. Litigation attorneys said they could do nothing because the intended parents cannot be sued due to their location. Stay away from this agency. They do not care for their surrogates and may leave you with damaged credit and large medical debts that are not yours. I have depression and constant stress from this outcome, which has affected every part of my life. I planned to buy a home for my family this year but can no longer do so because of the debt. Creditors have harassed me, and I keep a large volume of mail as evidence of the agency's negligence.

Ra*****i

vor 2 Jahren

16.05.2024

I am a proud egg donor with Gen5 Fertility. My team—Fionna, Fan, Alicia, Bibi, and others—made my first journey memorable and smooth. Everyone communicated well, was helpful and trustworthy, and went above and beyond. Dr. Wood is exceptional, with a gracious bedside manner, and I was happy to place my trust in him. The office is on a beautiful hilltop. The waiting room has refreshments and snacks, and the receptionist is kind. The office feels like a family, making the space comfortable and welcoming. I am proud to say that I will donate again with my excellent Gen5 + YourEggs team. I recommend them to anyone wishing to give the precious gift of life and anyone seeking a fertility practice. Thank you to everyone who worked with me! It is amazing that we can change lives and help create new life!

Ji*****g

vor 2 Jahren

15.05.2024

jo*****a

vor 3 Jahren

01.02.2024

After four long years trying to conceive and five unsuccessful IVF cycles at clinics across San Diego, my husband and I had nearly lost hope. We spent over $100,000 on treatment and felt deeply discouraged. Then we turned to Dr. Wood at Gen 5 Fertility Center, a decision that changed our lives. Our past experiences made us skeptical, but Dr. Wood's optimism and the center's advanced approach gave us hope. Unlike before, he introduced a more advanced protocol tailored specifically to us. This personalized care was refreshing. Our outstanding coordinator Jasmine greatly improved our Gen 5 journey. She and Dr. Wood were extremely supportive throughout, always answering questions, providing reassurance, spending ample time with us at each visit, and following up thoroughly. Dr. Wood's protocol made all the difference. After one retrieval, we were delighted to have two healthy embryos. We transferred both and are thrilled to announce that we are pregnant with twins! This miracle happened in one cycle at Gen 5, in sharp contrast with our previous ordeal. We are deeply grateful to Dr. Wood and the Gen 5 team. They gave us exceptional medical care, emotional support, and hope. We are fortunate to be expecting twins thanks to their outstanding care. For anyone struggling with infertility, I strongly recommend starting at Gen 5 Fertility Center. Contact Dr. Wood and save the time, money, and emotional burden of exploring other options. Our experience demonstrates the center's outstanding service and fertility expertise. We are profoundly grateful and excited for this new chapter!

Sa*****l

vor 2 Jahren

04.08.2024

It took me several months to find the courage to write this review. My husband and I decided to pursue IVF. I did my research, and this clinic ranked highly in my search, with nearly perfect ratings. Because there were very few alarming negative reviews, I chose this clinic. I began in June 2023, and the process dragged on until February 7, 2024—about 6 months and 7 days of emotional exhaustion. When I started working with them, they said it would take no more than 3-4 months! This was my experience: 1- Staff: They do not care, and I am not exaggerating. They do not check on you to ensure that you are doing well. They are constantly defensive, and if you ask for more clarification about what is happening to your body or during the process, they respond defensively. I felt that they hated being asked too many questions. I had a long conversation with one employee, Kanan, who then suddenly became friendly and sent a few emails. Chloe was assigned as my medical coordinator, and that is where my experience deteriorated rapidly. I am not joking: after I began working with her, my excitement quickly fell from 10 to -10. She ignored my emotional/personal needs, gave cold, brief answers, never spoke during doctor visits, and was always defensive when I asked questions. Once, I wanted to confirm some information, but she kept giving me short answers. I ultimately felt that I had to ask the doctor whether questions were prohibited or whether anything could be clarified! Once, I had to call her out in front of the doctor and say, “May I ask questions and receive clarification?” Her expression changed immediately. Does the clinic provide customer-service training before assigning employees to patients? I am not sure, because that was not my experience with Chloe. She was the reason I felt stressed and constantly ignored. In my view, she never once remembered that this was my first IVF cycle, that I was nervous and under tremendous stress, and that I needed care, guidance, and compassion. I told her that I was not a medical professional and needed to ask questions and make sure I understood the entire process. Again, she remained passive-aggressive. I complained to Kanan, but she did not resolve the issue. I paid for this and am still paying the price for a terrible experience. It was not worth the money at all! 2- Staff member 2: transfer coordinator Jassmin. After the prolonged poor experience with Chloe, I worked with Jassmen. For me, she was not much of an improvement. Jassmin was very stern and showed no emotion. I understand the idea that “I am a medical professional and need to be clear and direct,” but this is not military boot camp. Some compassion and care would be appreciated, as would occasionally checking on a patient by asking, “How are you? Are you adjusting to your medication?” But I was not an international client waving cash in front of them. I was a modest local employee trying to become a mother, which apparently was not very exciting to them. I saw the care they gave international patients; they should do better at providing equal customer service. 3- Dr. Wood did not seem to care at all about how I was doing. At every appointment, he would say, “Things look good. See you next time!” I had to ask questions to get more information. When I asked how things looked, he said everything looked good. When he said there was an 80% chance of success, I was excited and shared all the positive feedback with my family. It gave me hope! He said he expected to retrieve 6-7 eggs, but he retrieved only 3! I wondered what happened to the 6-7 he had seen the previous day. He gives false hope! Transfer day was a major day for me, and I was excited. Then it failed, and they went silent. I emailed to express my dissatisfaction. They assured me they would address it, but months passed and nothing happened. I believe there are better clinics elsewhere.

An*****g

vor 2 Jahren

16.08.2024

If anyone asked my wife and me whom we recommend for fertility care in San Diego, we would 100% recommend Gen5 Fertility. Our years-long infertility journey began at another clinic in San Diego. This matters because I am not sure how we would view our Gen5 experience without first experiencing that clinic. At the first clinic, we met a doctor only once, after being rescheduled twice, and he never remembered us or anything in our small patient file. Across more than 3 IUIs, we never saw the same care provider, and worst of all, a different person always called to say the procedure had failed. The process was determined by the service purchased. With IUI, you received a single dose, with no follow-up, blood tests, or adjustments along the way. As IVF became increasingly necessary, we had to decide whether to remain with an impersonal, high-volume clinic, presumably backed by venture capital or private equity and focused on growth, or find someone else. Switching to Dr. Wood and Gen5 may have saved my wife's life. Gen5 operates 100% through Dr. Wood, which seems to be a deliberate decision about quality of care. My wife said that from the first appointment, both the bedside manner and evident expertise made her feel much better cared for. The value of this level of care became clear during stimulation, when my wife's estradiol rose extremely high, to 4 times the normal level. This prompted a rapid change in care that appeared to prevent life-threatening OHSS while allowing egg retrieval to proceed. Even with the adjustment, we encountered complications requiring an emergency visit the next morning, and we could not help wondering what would have happened at the first clinic. Ultimately, this level of care mattered most to us. It is a real decision because there are drawbacks. Appointments can take a long time, often an hour or more, probably because Dr. Wood sees everyone. When my wife and I needed our emergency appointment the next day, everyone else's appointments were delayed by 30 minutes. Gen5 is not the least expensive option, but we believe it provides good value. IUI costs about 2-3 times what it did at our first clinic. A comparable IVF package at Gen5 costs 20-30% more. However, that price includes real follow-up, blood tests, and adjustments to care. Had we not attended another clinic first, these time and financial costs might have shaped our view of Gen5 differently. After learning what care elsewhere was like, we cared less about time and money and more about how poor fertility treatment in San Diego might be without Dr. Wood and the Gen5 team. The team also matters. We are extremely grateful to our dedicated coordinators, Yuzi, Jasmin, and Vinny. We never worried about sending an email at midnight. We have now graduated from the clinic and are happily expecting our first child. We will return in a few years!

vor 6 Monaten

14.04.2026

What an amazing experience! The medical staff were caring, the doctor was highly skilled, and the team was very thoughtful. The procedure was quick and comfortable, and I am now eagerly awaiting the laboratory results. If I have any chance of becoming a mother, Dr. Wood and his team will help make it happen.

Ma*****a

vor 5 Monaten

18.05.2026

When I first came to Gen5, I was very skeptical and cautious. I had a terrible experience at another clinic and had begun to wonder whether I had missed my chance to have children. In my first meeting with Dr. Wood alone, I learned more than I had at the previous clinic. Dr. Wood is exceptionally knowledgeable and skilled, and Dr. Adams and her laboratory team are equally outstanding. Thanks to Gen5's care and expertise, I had excellent results—at age 37, I obtained 4 high-quality euploid embryos in only two cycles. My first transfer worked, and I am now 31 weeks pregnant with a healthy baby and no problems so far. I was also impressed by the professionalism and communication of the entire team, from reception to the IVF and frozen embryo transfer coordinators. Vanessa and Vivian were extremely helpful throughout my IVF cycles, communicating clearly and always replying promptly. My FET coordinator Carolyne was amazing. She was consistently compassionate and patient, especially when calming my anxiety and answering all my questions. Dr. Wood and his team changed my husband's and my lives, and we will always be grateful. If we decide to have more children, we will choose Gen5 again even though we no longer live in California. I highly recommend Gen5—they truly are the best.

Ch*****e

vor 5 Monaten

02.06.2026

Dr. Wood's arrogance, dismissiveness, and condescending behavior after I developed ovarian hyperstimulation syndrome (OHSS) several years ago were shocking. Doctors and therapists I saw afterward said I had grounds to sue him, but I needed to move on. Dr. Wood: 1. He said my levels looked good when they were extremely high, although he should have warned me and adjusted my medication dosage. 2. He was unresponsive and indifferent when I developed complications and had difficulty breathing over the weekend. 3. Afterward, he was rude and gaslighted me. 1. He ignored warning signs that should have prompted action. I felt normal before my egg retrieval, and Dr. Wood kept saying my levels looked good. Later, another fertility specialist told me my estradiol level was the highest they had seen in their career, rapidly rising above 4000 and peaking at 10000. That doctor said they would have immediately adjusted my medications and treatment plan to reduce the risk and severity of ovarian hyperstimulation syndrome (OHSS). 2. Unreachable and indifferent during a medical emergency After I was diagnosed with OHSS on Friday, they refused to give me a weekend phone number and offered only email, although I believe that changed after I complained. When I began vomiting so violently that I bruised my ribs, I could not reach them at all. When I had difficulty breathing, the clinic replied by email that I only needed fluids and rest and could go to the emergency room for reassurance. However, I contacted a doctor outside Gen5, who said I needed immediate medical attention because I was at risk of a pulmonary embolism, which can be fatal. Ten years earlier, I had nearly died from a pulmonary embolism, and this was clearly documented in my medical history. Fortunately, the breathing difficulty turned out to be caused by my ovaries swelling to 40 times their normal size and pressing against my diaphragm. 3. Arrogance, rudeness, and gaslighting afterward After the weekend, during which I gained 12 pounds in a few days, looked pregnant, and then had dehydration migraines for two days, my mother said it was unreasonable for them to be so unresponsive and indifferent while I was experiencing serious complications. Dr. Wood replied, "Actually, I am one of the world's leading experts in this field." He took no responsibility, then walked out and yelled at my case manager so harshly that she returned in tears. He said these complications had never occurred with a protocol using only leuprolide to trigger ovulation, but that was not true. When I cited studies documenting such cases because I was simply trying to find the best treatment plan, he became increasingly rude and dismissive. Once, when I mentioned that I had severe ovarian hyperstimulation syndrome (OHSS), he said my condition was not that serious. This was clearly absurd, and when I obtained my records, they explicitly stated "critical ovarian hyperstimulation syndrome." I subsequently underwent 6 months of pelvic floor physical therapy. Avoid at all costs Dr. Wood's treatment was as distressing as the terrible complications I experienced. No one should have to endure this. Even if he treats most patients well, his volatile response when he makes a mistake or feels his ego is challenged is not worth the risk.

Dr. Martin Bastuba, Vereinigte Staaten

Gen 5 Fertility Center, Vereinigte Staaten

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