Jefferson Urology Associates, USA

A wait of more than two months for an appointment with a qualified doctor? How is this possible in a major U.S. city?

Dr. Sun is a wonderful person. He is highly intelligent, kind, and an excellent physician. This exceptional doctor found my cancer and removed it promptly. I am deeply grateful to Dr. Sun and his team. I was originally supposed to receive treatment at Penn Medicine Radnor, but they completely missed the diagnosis! Dr. Sun is a remarkable person. He is compassionate and empathetic, patiently answers all your questions, and never brushes you off. He never withholds any facts. I give Dr. Sun five stars and highly recommend him! I am very grateful for his patience and attentive care. In my opinion, he truly is a wonderful person. He is clearly an excellent urologist! He called me after hours twice, including once on a weekend! I have not seen a doctor as dedicated as Dr. Sun since the 70s. I am extremely grateful and fortunate to have such an excellent doctor! It is difficult to find a physician of his caliber today, and I feel very lucky. Thank you, Dr. Sun and team.

Came in for an appointment May 21st 2025 after confirming I'd be covered by insurance. Both through them and my insurance. A couple days before the end of the year, I get a surprise bill for $395 from them. I'm apparently not covered for the type of visit I came in for. And now that I'm asking for codes and summaries and trying to understand why my visit isn't being covered when it should, I get radio silence and a short, "Go talk to your insurance". Unfortunately, I need information from them in order to appeal my claim properly and they're running out my clock. And on top of that $395 for a 15 minute conversation in the office?... I was already doing what the doctor recommended. I'd be more than happy to rewrite my review if they give proper assistance helping me with this issue as my visit and care I received should be covered by insurance. Edit: Thank goodness I canceled my follow-up appointment, or they would have told me that all my blood test results were normal and then found ways to make me spend more money.

Terrible experience. I had the procedure at a different hospital. Jefferson quoted me a total out-of-pocket cost of $256.00. They are now charging me $781.08. This is a very dishonest bait-and-switch. From now on, I will go anywhere except Jefferson.

The doctor is great, but everything else is terrible. I scheduled an appointment, and they changed the time on the same day. I could not attend, and they told me that I had canceled it.

I am extremely grateful for this office. By the time I arrived here, I had experienced urinary problems for nearly a decade. I was 22, had no diagnosis, and the problems kept recurring. My doctor, Dr. Hubosky, worked hard to determine what was happening after everything before him had failed. He gave me a diagnosis, and although it was an unfortunate one, I found some peace in finally knowing. He is not only an amazing doctor but also an amazing person. He never makes me feel like a number and remembers details about me. He showed me this again when I underwent another procedure with him on April 7, 2023. His bedside manner made all the difference, and I have tremendous respect and gratitude for him. As for the office, I have never had any problems. Nurse Oksana has known me for many years and is very kind and helpful. Many people think my health condition would make me afraid to visit this office, but I am not, because I know they will help me. Dr. Hubosky never rushes me, always answers my questions, and gives me confidence. I am an adult, but I have cried in front of him about my health and never felt judged or uncomfortable. I tell everyone with similar problems to see him. He is so good that even doctors in other states where I have lived have told me I would not find a better doctor. I believe them.

I scheduled a new-patient telephone visit online for my father-in-law several weeks in advance. The system accepted the appointment. On the day of the online visit, the provider was late. After waiting half an hour, the office called and said I needed to schedule an in-person appointment. This caused unnecessary driving and waiting time. Patients should be notified before the appointment, and the system should not allow new-patient visits to be scheduled as telephone appointments.

I have been a patient for years. It takes some time to adjust to their scheduling, but the doctors and their teams are excellent! Dr. Gomella is one of the most intelligent and kind doctors I have ever met. Dr. Hubosky and Dr. Lalos are equally outstanding. They have a first-rate clinical team; Oksana and Erica are stars! I highly recommend being patient with the scheduling.