Dr. Philip Cheng, United States

Dr. Philip Cheng, United States

     
4.7
Consultations 41
Reproductive Medicine
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Doctor Introduction

Dr. Philip Cheng, United States


Dr. Philip J. Cheng is RMA's full-time, board-certified urologist. Dr. Cheng practices at our Basking Ridge, New Jersey, office and provides comprehensive care for patients with male infertility, including sperm retrieval, vasectomy, and varicocelectomy.

Dr. Cheng earned his medical degree from Baylor College of Medicine in Houston, graduating with honors. He completed a general surgery internship and urology residency at Brigham and Women's Hospital in Boston. His residency led him to the University of Utah, where he completed a fellowship in genitourinary reconstruction and andrology under Dr. James Hotaling.

Dr. Cheng is also an accomplished violinist, athlete, and traveler.

Dr. Cheng is one of the lead physicians at RMA Men's Health .


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Location and Hours
140 Allen Rd, Basking Ridge, NJ 07920, United States
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  • Monday

    06: 00 - 16: 30

  • Tuesday

    06: 00 - 16: 30

  • Wednesday

    06: 00 - 16: 30

  • Thursday

    06: 00 - 16: 30

  • Friday

    06: 00 - 16: 30

  • Saturday

    06: 00 - 10: 00

  • Sunday

    06: 00 - 10: 00

  • Closed Now
Affiliated Clinics
RMA New Jersey | Basking Ridge, United States
RMA New Jersey | Basking Ridge, United States
     
  • Reproductive Medicine
Hours: 06: 00 - 16: 30
No patient reviews yet. View More
4.3

Free Consultation
RMA New Jersey | Englewood, United States
RMA New Jersey | Englewood, United States
     
  • Reproductive Medicine
Hours: 06: 00 - 16: 30
No patient reviews yet. View More
4.4

Free Consultation
RMA New Jersey | Jersey City, United States
RMA New Jersey | Jersey City, United States
     
  • Reproductive Medicine
Hours: 06: 00 - 16: 30
No patient reviews yet. View More
4.7

Free Consultation
RMA New Jersey | Marlton, United States
RMA New Jersey | Marlton, United States
     
  • Reproductive Medicine
Hours: 06: 00 - 16: 00
No patient reviews yet. View More
4.4

Free Consultation
Featured Reviews
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Apr 6, 2025
This place is amazing, and I would recommend it to anyone struggling with fertility issues. Dr. Bohrer is one of the best doctors I have ever met, and Adriana was wonderful and always there when I had questions/concerns. My husband and I now have a beautiful baby boy.
Apr 2, 2025
I highly recommend this clinic. Everything was communicated clearly and explained thoroughly throughout the process. My nurse was always willing to listen to my concerns and answer any questions. I fully understood every step of the journey, which fortunately was brief for me.
Mar 7, 2025
I cannot thank the incredible RMA team enough. Thanks to their attentive care and support, I am now 8 weeks pregnant and everything is going well. They have been there for me from the start. I had three episodes of bleeding, and each time they scheduled me immediately. Their quick response and compassionate care meant the world to me during such stressful moments. Every doctor, nurse, and staff member I encountered was professional, kind, and genuinely invested in my journey. RMA provided not only first-rate medical care, but also emotional support that made all the difference. I always felt heard, valued, and exceptionally well cared for. They even gave me a thoughtful gift for my baby, which truly touched me. These small but meaningful gestures show how much they care about their patients. If you are looking for a fertility clinic that truly cares, I highly recommend RMA. They are simply the best!
Feb 28, 2025
I tried to reschedule a Monday appointment on the previous Thursday. The staff cited a 72-business-hour cancellation policy and said I needed a credit card on file to be charged if I rescheduled. They were trying to establish care and collect fees before I had even entered the building. This policy is not clearly stated anywhere on their website, and I received no email/text about it when I made the initial appointment.
Feb 12, 2025
I came here for outside monitoring as a surrogate. They are always extremely fast and professional—the quickest medical care I have received anywhere, with almost no wait—and the office is quiet with friendly staff.
Jul 15, 2025
RMA operates like a well-oiled machine with a very high patient volume. As a result, they do not provide personalized treatment and instead take a one-size-fits-all approach. After two failed transfers, I decided to switch to CCRM. At CCRM, I quickly became pregnant because the doctor listened carefully and created a personalized treatment plan that improved my chances of implantation. Last year, my healthy, beautiful daughter was born, and I am so glad I switched clinics. If you are a patient who can conceive easily through IVF, I recommend RMA. I had issues including fibroids and spent months undergoing various procedures and medication treatments without any success until I left RMA!
Jun 22, 2025
My wife and I underwent five IVF cycles at RMA, but unfortunately, the overall experience left us deeply disappointed. Although we understand that medical treatment can be challenging and complex, we found the care model more like a factory operation, lacking the personalized attention and support we expected. Throughout treatment, we rarely saw or spoke directly with a doctor, leaving us feeling disconnected and uncertain, especially during a journey with such high emotional and financial stakes.
May 27, 2025
The experience and results were excellent. However, the low rating is because if you still have embryos stored for future use and later decide to discard them, they completely ghost you—except for the annual bill. Very disappointing.
May 1, 2025
Customer service means everything to me. I simply want to commend Rob in the financial department for going above and beyond and for the service he provided. Thank you again for all your help!
Aug 1, 2025
Aug 1, 2025
Jul 22, 2025
Thank God and RMA.
Aug 21, 2025
They did an excellent job helping me navigate complicated fertility care during the pandemic, and after a long wait, we finally welcomed a healthy, happy, intelligent, strong baby. They helped with my insurance and managed the extensive paperwork. My nurse was supportive, compassionate, knowledgeable, and efficient.
Aug 19, 2025
This is the worst facility. It operates like a factory and does not care about anyone. They could not even perform the bloodwork correctly and made me return. No one knows what they are doing.
Sep 6, 2025
I can't say enough good stuff about this place. Everyone was fantastic that we dealt with. We were informed about everything and everything went as planned. The doc asked us if we wanted a girl and sure enough somehow some way we got a girl. We went there for our first child as well which is a 6-year-old healthy boy now. Our daughter is very healthy as well and she is now 2. I highly recommend this facility and we couldn't be happier. Thank you very much
Sep 5, 2025
Dr. Jain was very kind and attentive and listened patiently to our needs. She guided us compassionately through both difficult news and positive developments.
Sep 5, 2025
Sep 14, 2025
You make an appointment, but they do not honor it. Be prepared to wait more than an hour. A woman whose appointment was later than mine was called before me. I arrived on time, and when I asked why someone with a later appointment had been called first, they gave no answer. Today was also the last day of my treatment, and I learned from the person drawing my blood that I should not drink alcohol during treatment. Neither my nurse nor my doctor had mentioned this. They told me not to exercise but never mentioned not drinking alcohol.
Sep 13, 2025
This clinic is extremely unprofessional and poorly managed. Be prepared to wait more than an hour past your appointment time. I am not exaggerating: this was the third time we waited 94 minutes after our scheduled appointment for an ultrasound. They are poorly staffed and managed. This clinic is simply awful. Find a fertility clinic that respects your time.
Oct 7, 2025
This review concerns RMA's organization as a whole. Their billing and response processes are chaotic. They have some of the best doctors and nurses, but unfortunately you have to deal with a poorly managed department. Communication is very poor, so good luck getting accurate information about actual costs. I submitted three forms and, after repeated follow-ups, they finally said seven months later that they had received them, yet decided to bill me. Even the excellent doctors are not worth it.
Oct 3, 2025
Oct 2, 2025
Stay away from this baby factory. It was the most dehumanizing experience anyone could have. They are cold and never acknowledge that medications can have side effects. After becoming pregnant, I became very ill, yet there was no accountability or help to make things easier. I was hospitalized several times with severe edema and nearly had a stroke. On top of that, I never received a storage bill; it was sent straight to collections without my knowledge. When I tried a second transfer, I attempted to arrange a payment plan, but the entire billing department was awful and said terrible things because their policy stated that I could not have a transfer until my $1200 storage fee was paid in full. I have never heard of a bill preventing you from using your own biological embryos. I disputed this several times, but billing actually prevented me from scheduling an appointment with the doctor to discuss it. Stay away. I switched to another clinic and had a much better experience. This place does not deserve even one star.
Oct 24, 2025
If negative stars were an option, she would get them. Extremely unprofessional and traumatic experience with Dr. Zhu I had a hysterosalpingogram (HSG) at RMA performed by Dr. Zhu, and it was one of the worst medical experiences I have ever had. She was extremely unprofessional, inconsiderate, and rough throughout the procedure. Dr. Zhu introduced herself while standing at my feet, where I could not even see her face, and never explained what the procedure involved or what to expect. That day, I felt like the next number on her list rather than a patient deserving care or compassion. To her, it felt like a factory. The experience left me deeply traumatized—I developed genuine PTSD from the pain and distress. To make matters worse, she was a tier-two provider, I was never given a choice beforehand, and now I face a huge bill for a procedure that left me physically and emotionally exhausted. I would never recommend Dr. Zhu. If you plan to have an HSG or any other procedure at RMA, be sure to ask for a tier-one provider and confirm who will perform it. No patient should be treated the way I was.
Oct 21, 2025
Terrible experience! I love the Marlton office, but this egg retrieval left me traumatized for life. I nearly died from such a quick procedure. I was hospitalized for 4 days and needed two blood transfusions to save my life. They caused severe bleeding from my ovary into my abdominal cavity. I am too afraid to have any more fertility procedures at this clinic and hope my local office can handle the rest, though my embryos may still need to be sent to Marlton. Not only is my IVF on hold, but I now need treatment to cope with what happened. The doctor who performed the procedure should at least have called me! Only my local office called, and they even visited me in the hospital. My surgeon in Basking Ridge was absolutely terrible!
Nov 26, 2025
Extremely poor service. Not recommended!
Nov 19, 2025
Dec 24, 2025
This was a terrible experience for my wife. Five minutes before surgery, they said it could not proceed because she had nasal congestion. We wasted $200 on Uber rides, childcare, and time off work. No one had asked beforehand whether she had a cold or similar symptoms. During Christmas, this was painful and wasted valuable time. She already had an IV, was in a gown, and was lying on the operating table. I expected more from RMA. Extremely disappointing.
Dec 18, 2025
A recent conversation with a friend receiving care at another fertility clinic in another state made me appreciate RMA even more and prompted this review. The doctors, nurses, and staff here make me question every clinic I visited before. RMA Basking Ridge operates efficiently and, in my experience, knows how to care for patients. I have waited no more than 20–25 minutes for any appointment. Its app is also useful for managing care; despite occasional glitches, it makes viewing test results, signing documents, scheduling visits, and communicating with the care team very convenient. Everyone I met was kind, considerate, and welcoming. The doctors and nurses patiently answered every question, however unusual. Regardless of the ultimate outcome, I am very grateful to this clinic and its team.
Dec 12, 2025
Angel.
Jan 17, 2026
I want to share my experience… RMA (Reproductive Medicine Associates) is amazing. My fertility nurse always patiently answered the many questions I submitted through the portal! I especially want to talk about my hysterosalpingogram (HSG). Dr. Jain performed my procedure. The exaggerated stories about this procedure were not accurate—at least not for me. The procedure itself took under five minutes and was painless, and I was in and out of the surgical center in under an hour. It was not scary at all! Take a few deep breaths during the procedure and remind yourself why you are doing it. There is little privacy in pregnancy, childbirth, or becoming pregnant through IVF. The nurses and doctors do their best to keep you comfortable, but sometimes you have to be brave! I also recommend asking your nurses plenty of questions and doing your own research. It is your body, and yes, you are paying for a highly personal and individualized service, but what I had read about HSG made the actual procedure feel very uneventful.
Jan 31, 2026
The coffee machine was broken. I told the front desk twice, and both times they said they would check it shortly, but did nothing. They just sat there waiting for me to leave. They could at least have pretended to be busy. I waited half an hour and could not even get a cup of water.
Jan 29, 2026
Dr. Bolig and her team are amazing! They are thoughtful, kind, caring, and happy to answer any questions that arise during treatment. Definitely see her!
Jan 25, 2026
The most disgusting company!!!
Jan 25, 2026
Jan 24, 2026
We began treatment at RMA in 2018 with Dr. Rybak, who did not earn much but was the most dedicated doctor we had ever met. Later, because Dr. Rybak's schedule was too full, we made the terrible decision to transfer to Dr. Shefali M. Shastri. Someone recommended Dr. Shastri as the best, but that is complete nonsense—trust me, do not see her! Dr. Rybak is the better choice. He patiently explains every detail instead of brushing you off as we were. Even after my wife and I experienced three miscarriages, he continued having us try dietary changes, testing, and every other approach. We decided to try surrogacy, but once again Dr. Rybak's availability did not work for us. We wanted to move forward, so we ultimately chose Dr. Shastri. Dr. Shastri speaks extremely quickly, expects us to understand everything, and showed no compassion for our situation. After more than seven years of loyalty, thousands of dollars, and countless tests and investigations, she abandoned us and told us to go to another clinic. We were initially confident, but after the first surrogate failed for obvious reasons, my sister enthusiastically offered to be our surrogate. We had not wanted to involve family because we thought it would place too much emotional pressure on her, but she was excited. My sister is introverted, has hearing loss, and does not communicate well with people she does not know, but she is kindhearted, healthy, and still willing to carry a child for us. My sister passed her physical examination, but when a counselor, Jennifer Gamper, asked her questions, she may not have understood them and answered one incorrectly without an interpreter present. They therefore deemed her ineligible to be a surrogate due to concerns about coercion, capacity, or understanding. To me, this implied that she was being forced and was not intelligent enough to be a surrogate. Dr. Shastri simply told us to go elsewhere and abandon surrogacy. She offered no second opinion, did not arrange an interpreter, and did not even give us a chance to find another surrogate. What?! Because of my love for my family and a difficult day at work, I took this as a personal attack. Yes, I lost my temper with the doctor. I suppose she felt threatened by me as a Black man and used the term ‘Karen’ to describe me. I explained that my sister is capable, has a high school diploma, and attended community college for two years. With a sign-language interpreter, she could have explained why she answered that way and asked more questions. Dr. Shastri essentially told us to go elsewhere and would not even refer us to another doctor or offer other options. I called and sincerely apologized because that is not how I normally behave. Based on the translated message, however, she was apparently too afraid even to hear from me directly and would communicate only with my wife from then on. Today, she had her team come to the office as witnesses simply to schedule a time to tell us that she would no longer work with us and that no one at RMA would work with us. Essentially, RMA blacklisted us and told us to go elsewhere. They said they would send a letter making it official, but if so, why not simply send the letter? My wife argued that this was deeply unfair: there was no opportunity to accept her husband's apology, find a compromise, resolve the issue, or even give us a chance to have a child. I hope a manager will call me to explain this process and the supposed zero-tolerance policy, if one exists, because I am not the only patient or client who might become emotional after a bad outcome. Dr. Shastri seems to have no compassion for the emotions patients experience during this process and after their losses. Conflict resolution should be a basic skill for doctors. They know we are emotional human beings created by God, and that we were in a difficult state, facing life's challenges every day. Those stresses can converge into a bad outcome on any of countless difficult days, whether while driving or communicating with RMA early in the morning. Choosing to treat us this way despite knowing that is deeply unfair.
Feb 20, 2026
RMA committed serious medical malpractice in my wife’s case, resulting in the death of my first child. Our first embryo transfer succeeded, but a female doctor said that although HCG was rising normally, she could not see the embryo on ultrasound. RMA urged my wife to take miscarriage medication, warning that an embryo growing in her fallopian tube would be dangerous. She eventually took it, but HCG kept rising. At a second ultrasound, a male doctor unexpectedly saw the embryo developing well. Because she had taken the medication, however, we had to continue the abortion due to possible harm. The embryo kept growing, so my wife needed more medication and ultimately terminated the pregnancy. I buried our only male embryo in our backyard. RMA’s doctors are irresponsible, rotate shifts, and are careless. Our second RMA transfer succeeded, after which I transferred to Valley Hospital in Paramus, New Jersey. Unlike RMA, one Valley doctor managed the patient throughout. Everything went smoothly, and we had a boy. I now have two children, but we still miss the child in our backyard. RMA mistakenly killed him. My wife still blames me for not suing RMA. I chose RMA because my insurer said its success rate was high. I later realized I had been misled: RMA was out of network, so I paid everything without reimbursement. Valley Hospital was in network, so my insurer would have paid. I share this so no other family suffers the same tragedy.
May 11, 2026
Thank you to Dr. Hong and her outstanding team at RMA. Our baby girl will celebrate her third birthday next month.
Mar 8, 2026
I hope this review helps even one person make a better-informed decision. Based on my experience, I would not recommend RMA or its affiliates. Throughout treatment, I often felt that important information about the process, possible side effects, and what to expect was not clearly explained beforehand. Unfortunately, I learned many things only after experiencing unbearable side effects. On one occasion, I was bleeding and deeply distressed. A nurse and doctor entered the room, but their interaction felt cold and lacked empathy. At such a vulnerable moment, compassion and reassurance would have made a great difference. Most difficult was that the physical and psychological effects of hormone injections did not end with treatment. Recovery took months. I wish they had been more transparent about possible effects so I could have prepared better. I usually avoid negative reviews because every organization can make mistakes. However, fertility treatment is sensitive and far-reaching, and patients deserve clear communication, empathy, and full transparency. That was not my experience.
Apr 20, 2026
I froze 35 eggs at age 31, and only 1 mature egg developed. I just want you to know the numbers.
Apr 18, 2026
My husband wanted me to do something good instead of standing in a welfare line asking for food stamps, and now I am being targeted in Hillsborough, New Jersey.
Apr 3, 2026
I had an excellent HSG experience at RMA Basking Ridge and wanted to share because the internet is full of frightening stories! The process was quick and well organized. After taking 600 mg of ibuprofen 30 minutes beforehand, the pain was only 3/10, felt more like pressure, and lasted no more than 1 minute. Everyone was friendly and professional, making the visit easy and stress-free. Special thanks to nurse Judeen, who was thoughtful and supportive and carefully guided me through every step. Dr. Reig was also very knowledgeable and took time to explain the procedure and results in detail.
May 8, 2026
RMA may have a strong reputation, but my experience working with them on insurance matters was incredibly frustrating. Because the clinic failed to submit complete documentation to the insurance company, patients were asked to pay for treatments and procedures that were actually covered. Worse, they did not advocate for the patient at all. Insurance representatives repeatedly asked to speak directly with a doctor or nurse to explain why my treatment was medically necessary, but no doctor ever took the call. This level of neglect is unacceptable for a fertility clinic handling emotionally and financially sensitive cases. Communication between the clinic's internal departments was completely disconnected, and external communication with patients and insurance companies was even worse. One department said one thing while another said something different, leaving the patient caught in the middle and trying to correct errors that should never have occurred. For such a well-known fertility clinic that claims to be a leader, this lack of diligence, accountability, and patient support is shocking. Fertility treatment is stressful enough without having to fight your own clinic to submit insurance documentation correctly.
May 2, 2026
My review of RMA is based solely on its billing practices and financial coordination. I am grateful for the medical care I received. In January 2026, I was required to prepay my deductible and coinsurance before an embryo transfer. I was skeptical of this requirement, and at that time my insurance company had not received any claims, so both my deductible and coinsurance were $0. They assured me that I would receive a refund if one was due after the transfer. My transfer was completed in February, and the insurance claim was processed for RMA. All charges except a small copay of $25 were paid to RMA. I began requesting my refund. It is now the end of April, and even after confirming that I owe them nothing, RMA still has not refunded me. None of my deductible or coinsurance was applied. RMA claims it issued the refund, but my bank confirmed by phone that it was never received. RMA refused to provide any assistance and continued holding money I paid that did not belong to them. Update: After the accounting department became involved, Jennifer did an outstanding job resolving my issue. I greatly appreciate her help in finally resolving the matter.
May 1, 2026
Jun 2, 2026
Throughout my entire fertility journey, my experience here has been fantastic—from egg retrieval and laparoscopic surgery to starting a family, every step made me feel well cared for. The weekly follow-up appointments were also great. I was very afraid of blood draws, but the staff made me feel very relaxed and I quickly got used to it. Appointment scheduling was efficient, and the nursing team communicated clearly and smoothly. I always felt their genuine care. Dr. Boliger and my nurse, Mary Ellen, provided exceptional care, support, and guidance throughout the entire process. Their compassion and expertise made this challenging journey much easier. I truly and strongly recommend this facility!
May 30, 2026
I am extremely disappointed with my final visit experience at RMA Basking Ridge, especially regarding my communication with Dr. Soorin Kim. I had high expectations, but they were clearly misplaced. Additionally, Dr. Kim refused to provide treatment at the last minute, despite the availability of safe, routine, and well-established alternatives that could replace her rigid and outdated requirements for follow-up transportation and support. I am still waiting for the clinic to refund my prepaid $2,500. They are not nearly as inclusive and progressive as they claim to be.
Jun 30, 2026
The service and team members were amazing. We came here because we had been having difficulty conceiving for 13 months, and they performed all the bloodwork and other laboratory tests. The reason for the 2-star rating is that they did not perform a pregnancy test, even though my wife was already pregnant. As a result, we had to pay out of pocket for all the laboratory tests. The home pregnancy test the day before was negative, but a blood hCG test would have been positive. Please start performing pregnancy blood tests for your patients so they can save $5000.
Jun 14, 2026
The weekend wait time is ridiculous. A simple blood test and ultrasound took more than two hours. After taking off my pants in the ultrasound room, I still had to wait another 20-30 minutes. Seriously... if the clinic is so understaffed, why not space appointments farther apart so people waste less time?
Apr 14, 2025
Mar 27, 2025
RMA has been such a blessing in the crazy world of infertility. My entire team of Dr. Costantini, Eve, and my nurse Roberta was truly wonderful. They made you feel as though you were their only patient. Their care was highly personalized. They cheered you on from beginning to end and did so with such grace. The portal made communication easy and ensured that you took all your medications correctly. From Cece to the other receptionists, phlebotomists, and all the medical assistants, the entire office staff were very kind and welcoming throughout the journey. Graduating from the practice was definitely bittersweet, but I highly recommend RMA to everyone.
Mar 18, 2025
My IVF experience with Dr. Chu and the RMA Englewood team was excellent. Highly recommended.
Mar 18, 2025
They are simply amazing. Dr. Chu has a wonderful bedside manner, and everyone in the office is very pleasant and helpful. They listen to your concerns and truly are the best.
Mar 18, 2025
My husband and I had a wonderful experience at RMA in Englewood. Our team included Dr. Costantini-Ferrando, Eve, an excellent nurse practitioner, and a lovely nurse named Aliza. I am now very grateful to say that I am pregnant! Thank you, RMA.
Jun 22, 2025
My wife and I completed five IVF cycles at your clinic, but unfortunately the overall experience left us deeply disappointed. Although we understand that medical treatment can be challenging and complex, the care model felt more like a factory operation and lacked the personalized attention and support we expected. Throughout treatment, we rarely saw or spoke directly with a physician, leaving us feeling disconnected and uncertain, especially during such an emotionally and financially important journey.
Jun 17, 2025
I am extremely grateful to the entire team at RMA NJ Englewood. From the moment I entered the clinic, I felt supported, informed, and genuinely cared for. Dr. Maria Constantini and the entire staff were consistently patient, kind, and proactive in addressing my questions and concerns. Nurse Gabryelle Mitchell clearly explained every step, making a potentially overwhelming journey feel hopeful and manageable. Evelina Tuars NP was very kind and professional! Their expertise and care kept me from feeling alone. I highly recommend Dr. Constantini to anyone seeking fertility treatment—you will be in the best hands. Thank you very much for helping me achieve my dream. I am now 10 weeks pregnant and deeply grateful that they helped us create this precious gift. You will be supported at every step.
Jun 11, 2025
This place is wonderful! They are punctual for blood tests and ultrasounds and respond quickly to every question. All the staff are extremely kind! Dr. Costantini and her team are excellent! I had an amazing experience! I highly recommend RMA. Their service is outstanding, and I have nothing but praise for them.
Jun 6, 2025
Stay away from this practice. You will never see your physician again, and their finance department is dishonest. I should have left when a nurse told me vitamin D was water-soluble and I could take as much as needed. I prepaid $6000 for services I ultimately did not need. RMA took nearly 6 months to process my refund, during which I had to keep pursuing them. When they finally refunded me, they withheld $1000 for alleged outstanding charges. After reviewing the charges, I realized I had already paid them and RMA had charged me twice.
May 25, 2025
My husband and I were referred to RMA in 2024, in month 1 (January). We immediately scheduled care with Dr. Micheline Chu and quickly began diagnosis and treatment. We were very pleased with their detailed, personalized care. They promptly identified several issues and addressed and corrected them quickly. Although the IUI process itself was demanding and difficult, my team remained optimistic and encouraging. My nurse Cheryl Manole was always available to answer questions and address concerns. In 2024, in month 11 (November), I decided to pause treatment, rest, and regroup. Imagine my surprise when I discovered in 2025, in late month 2 (February), that I was pregnant, even though I was not actively receiving treatment. I must credit RMA for identifying barriers to pregnancy and preparing my body and health for this baby. I am due in late month 10 (October), and according to all current reports, my pregnancy and the baby are progressing well! Thank you for taking such attentive care of me!
Jun 30, 2025
This is for Dr. Constantini and Nurse Vilena. My husband and I had been trying to conceive for years, so we made an appointment. I conceived naturally. At first, they said it was a chemical pregnancy because my progesterone was too low. A few weeks later, Dr. Constantini told me to have a dilation and curettage (D&C) because only a ‘sac’ was visible. I did not, and now I am 22 weeks pregnant with a boy. It is very disappointing that an IVF doctor would recommend a D&C so early in pregnancy. I certainly would not do it. If they recommend a D&C, do not do it. Not to mention that we still owe a $1,200 bill because they had us return for ultrasounds on three consecutive days. Shameful.
Jun 29, 2025
Dr. Constantini is the best doctor I have ever worked with. She made me feel comfortable and welcome. She is extremely friendly and feels like an old friend. Nurse Selly made the experience even better. She responded quickly and answered all my questions with kindness and patience. I am so grateful to this Englewood team. After trying for three years, I am finally pregnant.
Jul 24, 2025
The best clinic! Every staff member is genuinely committed to helping families fulfill their dreams. My care team—Evalina, Vileena, and Dr. Constantini—always communicated openly and warmly, making me feel comfortable throughout the process. I truly miss visiting them!
Aug 22, 2025
I originally scheduled cycle monitoring here but conceived naturally before my first appointment. They offered an ultrasound at 5 weeks, while other obstetricians wait until 8-9 weeks. I was excited to see the pregnancy early, so I went. First, they said it was positioned too high near the uterine corner, that it “might not be safe,” and that the location was dangerous. At a follow-up a few days later, they said, “The position looks much better, but now we cannot see a heartbeat, and we should be able to by now.” I was 6 weeks pregnant. They wanted me to return every two days. My husband and I became so anxious and worried that the same day we sought second and third opinions from two other obstetricians—just 5 hours after the appointment where no heartbeat was seen. Both found a heartbeat, and we even heard it. I do not understand how the doctor completely missed it; it did not develop within a few hours. It seemed like something was wrong every time we visited. We were extremely upset, and we cried all weekend. I am now 15 weeks pregnant, and the baby is very healthy. I would not recommend this clinic.
Aug 10, 2025
The fertility process has been a tremendous strain on my wife and me, and the staff here did nothing to make it easier. I came for male fertility testing earlier this week and now question whether this clinic is worth continuing with. The front-desk staff made my wife and me wait awkwardly to check in while they watched someone cut cookies ahead of us. Fine, I could tolerate that, but the staff's unprofessional behavior afterward was completely unacceptable. Once I was taken to a room, I could hear people throughout the office mocking my name and laughing uncontrollably for 10-15 minutes. No one should be humiliated while going through this journey, especially at a clinic where I was seeking help and planning to pay thousands of dollars out of pocket for treatment. This clinic showed none of the professionalism or courtesy I expected.
Aug 5, 2025
Dr. Konstantinidis and the nurse are very kind, but the other customer service representatives are not. They sounded unwilling to answer my questions. There should be an easier way to schedule. They kept recommending that I book through the website or app, but when I called to say it was not working, they said there was nothing they could do because my nurse was about to leave. Now we cannot schedule in advance and must use paid leave that would not otherwise have been necessary because no one told me my nurse would be away.
Oct 3, 2025
Oct 22, 2025
In hindsight, this place makes me furious. My journey began during COVID with advanced family planning and egg freezing. During stimulation, I gained 25 pounds, leaving me upset and stressed every day. Years later, I decided it was time to take family planning into my own hands. I wanted two more retrievals: one to freeze more eggs in case I met the right person later, and another to use fresh eggs to create embryos with donor sperm. I called in January. No one called to arrange baseline testing. I followed up in February and received the ridiculous response, “Oh, you want to start now? Tell us when your next period is.” I had called in both January and February to say my period had started. I had to wait until March. So frustrating! My baseline was finally done in March, but I never saw a doctor and heard almost nothing from the nurses. No information and no support. Retrieval was supposed to happen in April. They had me buy $7,000 in hormones, but on the day I was supposed to begin treatment, my thyroid function was extremely low. I had to see an endocrinologist for medication and delay another cycle by a month. I took these problems and errors as a sign and sought a top specialist in New York whose success rates far exceed other clinics. Five months later, besides my new doctor confirming they were preparing to overstimulate my ovaries with $7,000 of medication, do you know what I learned? I ultimately used the $7,000 of medication for two retrievals and still had hormones left. Even more surprisingly, I gained only 3–5 pounds with each retrieval, not 25 pounds as I did at RMA. My doctor communicated with us several times a week, and the nurses were excellent. It was a completely different experience. I am furious and wish I had never come here years ago. I did not know there were better options. It was during COVID, the clinic was local, and my gynecologist recommended it. They were warmer and friendlier during the pandemic, but now I understand that they overstimulated my ovaries, the eggs I stored may be poor quality, and I wasted money and time. I will not know until I move the eggs elsewhere. On my first day at a new clinic, I described my bad experience, shared my blood work and ultrasound, and showed the receipt for the hormones I had recently purchased. The doctor performed an ultrasound that day, almost immediately identified endometriosis, and connected it to symptoms I had experienced since my first RMA retrieval. The endometriosis diagnosis was confirmed. Why did RMA not see this on ultrasound at my second visit or take my symptoms more seriously??? My advice to everyone reading this is to do your homework and research. Join Facebook groups and schedule consultations with several clinics. If I had known then what I know now, I would have handled everything differently. RMA has become a money-making factory. Sadly, I am not the only person to have this experience recently. I have heard this story far too many times this year alone.
May 15, 2026
We are thrilled to share our experience with RMA. I am three and a half months postpartum and enjoying every moment with our precious baby. After years of trying to conceive naturally and five failed IUIs, our first IVF cycle succeeded, and we could not be more grateful to RMA! From the initial consultation, Dr. Chu took the time to understand our medical history and developed a personalized treatment plan, unlike our previous experiences elsewhere. Every RMA staff member was outstanding, from the receptionists and phlebotomists, especially Dana, to the nurses, particularly Rhonda. They were caring, knowledgeable, and always available to answer our anxious questions, helping us feel reassured through every injection and test. The clinic itself is organized and extremely efficient, making a highly stressful process much easier. We were treated like people, not numbers. If you want a professional team that genuinely cares about your success, RMA is the right choice!
Nov 20, 2025
Nov 20, 2025
Jan 9, 2026
Professional, welcoming, and knowledgeable staff. They are always punctual, efficient, and results-oriented. After four years, we finally have the baby we hoped for. Highly recommended!
Jan 9, 2026
Jan 9, 2026
Dec 31, 2025
The journey to parenthood was not easy, but knowing we had RMA's support allowed us to feel moments of triumph even during the hardest times. When we were struggling alone to find hope, Dr. Constantini and her team gave us hope. Today, because of their exceptional work and dedication, our hearts and family are fuller than we ever dreamed. After a journey filled with uncertainty, hope, and longing, they guided us with expertise, compassion, and unwavering support. Dr. Constantini's calm manner, extensive knowledge, and empathy were essential. She and Eve never treated us like a case or a number. They saw us, listened to us, and accompanied us with care and confidence. The nurses, coordinators, laboratory staff, and every team member patiently answered all our questions, offered warm encouragement, and worked quietly from early morning until late. RMA's dedication has a profound impact on the patients they serve.
Feb 20, 2026
Dr. Costantini immediately put me at ease and managed my treatment exceptionally well. She is warm, friendly, and highly skilled, and I strongly recommend her and her team. She made my dream come true. Despite my complex medical history, she never gave up on me, and I will always be grateful.
Feb 11, 2026
Dr. Costantini at RMA is wonderful! She made me feel comfortable throughout the visit. Everyone at RMA was excellent. Highly recommended!
Mar 30, 2026
Friendly and reassuring! They explained every step clearly and were always available to help with medications. Although we conceived naturally, I fully believe the vitamin therapy and consultation made a big difference!
Apr 22, 2026
Everyone at RMA is professional and considerate. Each patient receives a customized treatment plan. Dr. Costantini and her team are exceptional people. Thank you all for making this possible.
Apr 17, 2026
She is passionate about her work and deeply cares for her patients. She understands how you feel and always responds quickly when you contact her. She is an amazing woman.
Apr 17, 2026
My surgeon recommended that I see a reproductive endocrinologist before my myomectomy. I found this practice online and scheduled with Dr. Micheline Chu. Her office staff, including medical assistant Shania, who deserves five stars, were wonderful. However, after the consultation I felt emotionally vulnerable and excessively anxious about the myomectomy. She was too blunt for me, and her presence made me anxious. She seemed gloomy and very negative. I was not actively trying to conceive; my doctor wanted me to explore fertility preservation before surgery. I am not sure she understood that my primary goal was preserving fertility, not having a child immediately. I simply want that option in the near future. Worst of all, she said I could ‘bleed to death’ during surgery. I have spent months anxious, worried, and unable to sleep as the surgery approaches. I regret going there. How could she say that? Writing this is stressful. I also asked to check my anti-Müllerian hormone (AMH), or ovarian reserve. She said women my age either have undetectable AMH or at most 0.5. I had tested 19 days before seeing her and knew my AMH was around 2. Because she was so negative, I did not tell her; I wanted to protect one positive result from her negativity. I became angry and told her she was too negative, especially the ‘bleed to death’ remark, which greatly affected my mental state. I also told her I might conceive naturally after myomectomy because God is above all! 🗣️🗣️ I will never return!!! A doctor should never tell a patient she may ‘bleed to death,’ especially when she is already suffering. I sought a second opinion only because my doctor recommended it. The visit felt like a waste of time and energy. Before her, I saw Dr. McGovern at URA, who was excellent and explained my condition realistically in a completely different way. Afterward I walked around Englewood trying to calm down. It is now midnight, and I still cannot sleep because I was already afraid of surgery. 😭 Update: It is 2:06 a.m., and I am still awake because of what she said. For the first time in my life, I passed a clot during my period, likely from stress. This visit caused enormous stress, and I am in a poor mental state. I see my surgeon at 9:30 this morning and can only try to make it until then. I learned that you called my doctor and said I was upset about egg freezing. Are you serious? I left extremely distressed because of your insensitive ‘bleed to death’ remark, which you laughed about, and because everything you told me was negative. Scheduling here was the biggest mistake I have made.
Apr 17, 2026
Apr 5, 2026
We thank God and RMA Fertility for making our dream come true. Thank you, Dr. Costantini, and nurses Evelina and Roberta. You gave me strength and encouragement and always listened to exactly what I needed most. Our daughter is beautiful and healthy. Thank you; having her makes us the happiest parents in the world. 100% recommended.
May 12, 2026
The staff at this fertility clinic are very friendly and welcoming and make you feel like family. Dr. Chu is also patient and highly skilled.
May 7, 2026
Words cannot fully express our gratitude to Dr. Costantini, Nurse Practitioner Evelina, and Nurse Gabrielle for their exceptional care throughout our fertility journey. From the first appointment through every milestone, from IVF to pregnancy monitoring, this team supported us with genuine kindness, compassion, and unwavering encouragement, and we never felt alone. Dr. Costantini's medical expertise is undeniable, but what truly distinguishes her is the warmth and confidence she brings to every patient interaction. Her bedside manner is remarkable, and our success confirms that our trust in her was well placed and fully earned. Nurse Practitioner Evelina's care and warmth added even more reassurance, making every visit feel safe and hopeful in a way we had not realized we needed. As for Nurse Gabrielle, her kindness helped us feel at ease even during our most anxious moments. We are incredibly grateful to have found a team that combines outstanding medical expertise with genuine compassion. If you are looking for people who will support you, believe in you, and stay with you through every step of this deeply personal journey, look no further. We will always be grateful.
May 5, 2026
I had a good impression of the clinic, and my doctor was clearly knowledgeable. However, during the visit, I felt they focused more on presenting IVF and IUI options than on fully understanding my personal concerns and questions. I would have preferred a more patient-centered approach, with greater emphasis on listening to and addressing my specific needs before discussing treatment options. Some of my questions went unanswered, leaving me feeling that I was not taken seriously. As a healthcare professional, I understand the importance of active listening in building trust and providing high-quality care. I hope future visits can be more comprehensive and personalized.
May 28, 2026
My second journey to conceive was absolutely wonderful with the help of this team. Dr. Constantini was knowledgeable, patient, and genuinely helped me understand every step of the process. I always felt heard and supported, and never rushed. My nurse Bobby was equally outstanding—she listened carefully, was extremely diligent, and always answered my questions kindly and clearly. No matter how small my concerns were, she made sure I felt reassured and at ease. My pregnancy test came back positive, and I am overjoyed and grateful.
May 22, 2026
Here is an enthusiastic Google review for your reference: I cannot speak highly enough of RMA Englewood. From the very beginning of my fertility journey, I felt supported, cared for, and genuinely valued by every single member of the team. This journey has been challenging and emotionally overwhelming, but the kindness, compassion, and professionalism shown to me at every visit have made it so much easier. A special thank you to Dr. Constantini and Nurse Eve, who were incredibly helpful throughout my entire process. Their expertise, guidance, encouragement, and genuine care gave me confidence and peace of mind every step of the way. Eve’s warmth and positivity made this difficult journey so much lighter, and I always looked forward to seeing her. Dr. Constantini patiently answered all my questions and explained every step, making me feel comfortable and reassured. The entire staff at RMA Englewood always greeted me with smiles and thoughtfulness. I never felt like just a patient; I felt surrounded by people who truly wanted the best for me. I am endlessly grateful for the support, guidance, and care I received along the way. Thank you, RMA Englewood. I will always look back on this experience with deep gratitude.
Apr 4, 2025
Excellent doctors and staff. I recommend this facility 💯%.
Apr 2, 2025
I had a very positive experience at RMA mostly because of my amazing nurse, Brittany. She gave me so much kind support and answered every question and qualm. I looked forward to seeing her and talking with her. My husband liked her too and felt comfortable. I also have to say the front desk staff at the Jersey City location were always warm and nice. The nurses taking blood are pros! Painless experience every time. Though I got pregnant naturally in the end, I will recommend anyone I know who are struggling with their fertility journey to RMA. We learned a lot. Once I was pregnant, I received such reassurance with constant monitoring from RMA for the first 8 weeks. I also know if I ended up needing IVF and IUI, I would have been in excellent hands. Nothing but good things to say!
Jan 20, 2025
RMA Jersey City may operate as expected, but the billing department is less responsive. Since we stopped treatment, they have completely stopped responding to my messages. They collected a deposit at the beginning, part of which should have been refunded after the insurance claim. But six months have passed with no progress, help, or communication from RMA.
Jan 15, 2025
The staff at RMA are wonderful: knowledgeable, respectful, attentive, and empathetic. Thank you to Dr. Jurema, our nurses Cathy and Britney, our phlebotomists, and the front desk staff. Thank you for explaining our treatment in detail, for all your guidance and support throughout the IVF journey, and most importantly, for a successful egg retrieval and embryo transfer. We cannot wait to welcome our little bundle of joy! From Denise and Paul 🫶🏽
Dec 26, 2024
Thank you to Dr. McGuire and the staff for giving my wife and me the best Christmas gift this year—she will deliver a baby girl in a few weeks. We are so grateful. Happy holidays and continued success. From Jacqueline and Harry.
May 29, 2025
I decided not to have my procedure at this facility. The staff were unresponsive, slow to answer calls, and knew very little about insurance. For something this important, such a careless office is an obvious warning sign.
Jul 30, 2025
I truly enjoyed my treatment at RMA. It reminded me of a Ford factory: everything was streamlined and orderly, and once in the system, I felt reassured that no detail would be missed. The system always made me feel safe and supported. Even if I forgot something or was unsure of the next step, I knew someone would guide me. I also loved the clinic's atmosphere. Before starting, movies had led me to expect infertility treatment to feel sad or heavy. Instead, RMA felt more like a luxury golf club. Everyone greeted you with a smile, visits had a reassuring rhythm—check in, make coffee, arrive early—and the locations were beautiful. The Basking Ridge clinic especially felt like a country retreat, somewhere you genuinely enjoyed visiting rather than merely undergoing procedures. We also felt part of an incredible team working toward something deeply meaningful: bringing a new life into the world. I was sincerely and unexpectedly moved by how pleasant, caring, and well-run everything was. I am truly grateful to have worked with RMA. The result: my husband and I welcomed a son 🥹, and now we are nearly 6 weeks pregnant. Thank you 🙏
Aug 19, 2025
Impossible to reach! They never answer the phone; it always goes to voicemail. Not worth your time! I am extremely disappointed.
Aug 16, 2025
🌟🌟🌟🌟🌟 I am extremely grateful to RMA Jersey City, Dr. Susan Treiser, and Nurse Shelby Kist. They helped me tremendously and enabled me to conceive my first child on my first IVF attempt. Dr. Treiser was very kind, explained everything clearly, and made me feel comfortable. Nurse Shelby was always thoughtful, answered my questions quickly, and gave me confidence throughout the process. The entire team was professional and helpful and made me feel that I was not alone. I highly recommend RMA to anyone seeking hope and compassionate care.
Oct 13, 2025
Dr. Druce rejected me and said that at age 42 I could only use donor eggs, even though we had previously created 16 blastocysts and 5 PGT-tested embryos. His assistant Ann was very condescending and arrogant throughout the conversation, making the experience even more frustrating. I began to wonder whether the favorable laboratory data reported for women over 40 may actually be based on cases involving donor eggs.
Nov 20, 2025
Jan 31, 2026
This review reflects only my personal experience with Dr. Susan L. Treiser, not RMA as a whole. Although her credentials appear impressive, my care with her was deeply distressing and, I believe, contributed to a failed egg retrieval. I was 44, with low AMH and diminished ovarian reserve, and undergoing the fourth of five retrieval cycles. This was my strongest response to stimulation, and because I had only one embryo, retrieving as many eggs as possible was crucial. Problems began before the procedure. Once I was prepared, Dr. Treiser came to my bedside and said I had no escort. I explained that I am single and have no local friends or family to rely on. Previous doctors had allowed me to leave after two hours after signing an against-medical-advice discharge form. Her manner felt confrontational and disingenuous because she seemed focused on criticizing my lack of an escort rather than genuinely concerned about my postoperative safety. She scolded me: “You do not have any friends? No one can pick you up?” She suggested asking a coworker or neighbor, described needing an escort after her own surgery, and ultimately dismissed any alternative, saying, “We have to cancel the cycle.” Being repeatedly and publicly questioned about why I had no escort was humiliating. Suggesting cancellation after I was fully prepared, monitored daily, had taken the medication, and paid was absurd, especially given my age and limited fertility opportunities. I had to justify my ability to manage major medical and life events independently. The experience reflected poor judgment and little empathy for the reality some infertility patients face, making an already difficult process worse. I agreed to pay $200 for medical transportation so the procedure could continue. Dr. Treiser then disappeared for nearly 40 minutes. I had already waited more than an hour in pre-op and began worrying that the optimal retrieval window after the trigger injection had passed. Anesthesiologist Dr. Chopra then came in to ask about transportation: “Are you really going to pay for medical transport?” The question seemed prompted by Dr. Treiser's fixation on the issue and implied that I might lie simply to complete the retrieval, adding needless stress at a vulnerable moment. When I was finally taken into the operating room, Dr. Treiser was not there, and anesthesia began. I awoke in recovery to see “0” on the screen, apparently indicating that all follicles were empty. I had five retrievals at RMA. This was the only failed cycle despite having the strongest response, and the only one involving anxiety and delay before the procedure. Whether the proper intervention was missed, an inappropriate action was taken, or emotional stress caused premature ovulation remains unknown. These are deeply troubling questions for any patient. I ultimately became pregnant at RMA and appreciate the other staff members I encountered. The failed retrieval was so traumatic that I deliberately waited until after my pregnancy ended to write this review. Based on my experience, I would not choose Dr. Treiser again and recommend that other infertility patients seek another physician. I also recommend that RMA ensure multiple doctors are available for retrievals, because Dr. Treiser was the only doctor present and I had no alternative.
Jan 29, 2026
Exhausted from not receiving satisfactory answers, I went to RMA. The medical team patiently explained everything, answered my questions, and helped me when I felt discouraged. The doctors, nurses, and other staff were all kind and considerate. Dr. Trieser and my nurses Jacque and Jessica were very helpful throughout my treatment.
Jan 29, 2026
Dr. Maslow is an excellent doctor and a pleasure to work with. We had previously visited another clinic but found their care somewhat negligent, so we transferred to RMA, which proved to be an excellent decision. From the beginning, we felt genuinely cared for. The team was highly attentive, the facility was clean and well organized, and we always felt reassured.
Jan 29, 2026
Mar 25, 2026
Great, ifv gave us what we had always wanted—the chance to have our own baby. Follow-up: no one considered my family history of blood-clotting disorders, which they knew about, or my high platelet count and iron-deficiency anemia, all of which increase the risk of early preeclampsia. Still, I am grateful I was able to carry my pregnancy for 19 weeks.
May 12, 2026
My experience with RMA Jersey City office has been really exhausting and frustrating. On the day of our appointment with Dr Maslow we were not attended by the doctor but a nurse took our details ordered an extensive bloodwork and genetic screening which was crazy expensive when I had mentioned we just wanted to get basic checks like ultrasound etc done now considering PCOS and our beginning of conception journey. After all this, the clinic billed me for a 60 minute consultation with Dr Maslow when I had not even met the doctor! Now they also asked that I schedule appointment with a third party which would be billed separately for discussing my genetic screening results. I have just been feeling like I made a huge mistake by choosing RMA because I am just being billed constantly but given zero care so far! Feel like they just trying to mint money here. Extremely dissatisfied! Please avoid and go to a different clinic and save your sanity!
Jun 2, 2026
After my wife and I had been trying to conceive for a year, we decided to consult RMA in April 2025. We were fortunate to be treated by Dr. Susan L. Treiser, who presented us with various options from the very beginning. After undergoing various tests, reviewing multiple reports, and discussing the budget with us, the doctor recommended trying timed intercourse and intrauterine insemination (IUI). After 3-4 cycles of timed intercourse and IUI, my wife successfully became pregnant four months after our initial consultation. All the staff at RMA, including the doctors, registered nurses, financial advisors, and other team members, were very warm, responsive, and always reachable. We also received attentive care from Nurse Jacky. In May 2026, we welcomed our daughter. Thank you to Dr. Treiser, Nurse Jacky, and the entire RMA team for making our dream come true. If you are also planning to conceive, RMA is definitely worth a visit.
May 23, 2026
My experience at the Damian Fertility Partners clinic was truly amazing. Dr. Barry Perlman is highly skilled and communicates very smoothly. From the very first visit, the doctors, nurses, and all the staff made me feel comfortable, at ease, and provided meticulous care throughout the entire process. Their professionalism, empathy, and attention to detail gave me confidence and hope during this emotionally challenging journey. The team patiently and thoroughly explained every step, answered all my questions, and developed a personalized treatment plan, making me feel valued as a patient, not just a number. The clinic environment is warm, comfortable, well-organized, and filled with a positive atmosphere. I am sincerely grateful for the dedication and encouragement from every member of the Damian Fertility Partners clinic. I highly recommend this clinic to anyone seeking experienced fertility specialists and considerate medical care. Thank you for helping countless families realize their dreams!
Apr 3, 2025
Apr 2, 2025
The nurses were patient, kind, and always available to answer questions, and I asked many, haha. The phlebotomists were incredible despite blood draws being my greatest fear. It has been an excellent experience so far.
Apr 2, 2025
Mar 25, 2025
Mar 18, 2025
You can call and ask them to send records to another doctor, but they never do. Their assistance when needed is terrible, and they do not treat patients well when handling records. Very disappointing.
Aug 3, 2025
My experience at RMA was unpleasant. I saw Dr. Simoni, who treated me like a number. The nurse assigned to me was terrible. Whenever I had a question, she acted as though I was bothering her. Before even evaluating my situation, she told me that because of my age (40), I would probably need donor eggs. I went to another clinic and became pregnant one month later.
Aug 2, 2025
Jul 30, 2025
Jul 29, 2025
An absolutely wonderful experience. Everyone was very supportive, and communication was excellent.
Jul 29, 2025
Aug 19, 2025
I waited until the baby was born to write this! She is really here! After a long struggle with infertility, we finally welcomed our precious baby on August 12. We owe this joy and happiness to the entire RMA staff, especially Dr. Simon. We will be forever grateful to you. With love, The Green family
Sep 19, 2025
I highly recommend them.
Sep 19, 2025
Oct 3, 2025
Dr. Franasiak is wonderful! He always welcomes us warmly and keeps us updated! He is even available for emergencies at night! We highly recommend him!
Oct 3, 2025
Oct 2, 2025
See Dr. Franasiak. It is difficult to find a doctor who is intelligent and knowledgeable and also knows how to communicate with people. My only regret is not meeting him sooner. Thanks to him, we have a beautiful, intelligent child. I would not entrust something this important to anyone else.
Sep 30, 2025
I was here for about two years, and I would definitely return. The front-desk staff and phlebotomists at the Marlton clinic were always warm and friendly. Dr. Simoni, the APN, and my nurses were wonderful. They were knowledgeable, kind, and genuinely cared about me. They took time to listen to every question and did everything they could to help me, even at my lowest points when I wanted to give up. If you trust their process, they will help you succeed! I am very grateful for my experience at RMA. I do think some of the women in the finance department would benefit from communicating with patients more compassionately during such a difficult and confusing time. Desiree, however, was wonderful.
Nov 10, 2025
I have been a loyal RMA patient for years. In 2021, Dr. Osman helped us conceive our wonderful daughter through our first intrauterine insemination (IUI). When we were ready to try again, we chose Dr. Osman without hesitation because she is very compassionate and always communicates possible outcomes promptly, which we greatly appreciate. We have completed 2 unsuccessful IUI cycles, but we look forward to beginning in vitro fertilization (IVF) with her help. I hope she can personally participate in our egg retrieval and transfer because we truly feel she is our lucky star.
Nov 5, 2025
I highly recommend RMA Marlton, Dr. F, and Dr. Osman! My experience was somewhat unusual because my husband and I chose IVF for genetic reasons, as I have an inherited neuromuscular disorder, rather than infertility. From the front desk staff and phlebotomists to the nurses, doctors, and everyone else, I received attentive care. The service was exceptional. After my first transfer failed, Dr. Osman scheduled a hysteroscopy. I am very glad she did because she found uterine inflammation that would have prevented me from becoming pregnant naturally or by other means. The second transfer succeeded, and I am now holding my healthy, adorable baby boy! Thank you, RMA! We will be back!
Oct 24, 2025
Nov 21, 2025
Do not expect appointments to run on time. I scheduled a blood draw and waited an hour before being seen. They are very inconsiderate. This happens often, yet they tell you to come early before work. Be prepared to be late.
Nov 20, 2025
He and his team are amazing! After my girlfriend successfully became pregnant, I left another fertility practice and came to RMA. They patiently answered all my questions and concerns. I especially like their portal, which makes my appointments and medication records very clear. I am delighted to share that I am 9 weeks pregnant, although I am also very sad that I will no longer see them.
Dec 11, 2025
She is amazing! She is very honest and thorough. I wish I could continue working with her and her team, but unfortunately my insurance prevents it.
Jan 13, 2026
I highly recommend RMA! My husband and I first went to South Jersey Fertility Center, where the doctor and entire experience felt very impersonal. We felt like a number, which left us hopeless about our fertility journey. We then decided to see Dr. Franasiak at RMA. The experience was completely different and much better. From our first appointment, everyone at RMA was kind and treated us with exceptional care and consideration. They were thorough throughout the process and communicated well. We are thrilled with the wonderful outcome: our daughter. We will definitely return!
Jan 3, 2026
My husband and I came to RMA for help and, after years of undiagnosed symptoms, I was finally diagnosed with polycystic ovary syndrome (PCOS). They recommended starting with intrauterine insemination (IUI), but we chose to try a medicated ovulation induction cycle first. Fortunately, it worked on the first cycle. Everyone was kind and patient, and the process went smoothly. We had a wonderful experience and will return when we are ready for a second child! Our sweet son was born this December after RMA helped us conceive in March :)
Jan 3, 2026
Jan 3, 2026
Jan 3, 2026
Dr. F is very considerate and kind, and clearly always puts his patients' best interests first. He listens patiently and makes sure you feel comfortable and reassured throughout treatment. His nurses and support staff are equally outstanding—warm, compassionate, and genuinely concerned about their patients' well-being. I am very grateful for such attentive care and sincerely thank the entire team!
Feb 13, 2026
Johnny at the front desk is wonderful; I love his energy. Dr. Carfagano is an excellent doctor. Highly recommended.
Jan 29, 2026
Words cannot express my gratitude to Dr. Simoni and the entire staff. During an exhausting and frustrating time, they patiently guided me through the process and made sure I felt comfortable from beginning to end. They helped me complete my family, and I will always be grateful.
Jan 29, 2026
Mar 26, 2026
We left South Jersey Fertility because the care was not personalized. RMA is wonderful. They are organized, professional, and very honest about treatment expectations. Dr. Bolig is also excellent. She is responsive, approachable, and patient with our questions, never making me feel embarrassed even when I asked the same question twice. Nurse Adrienne is also highly responsible and capable. Highly recommended!
May 20, 2026
Most dysfunctional organization I've ever talked to over the phone.
Apr 26, 2026
Do they speak Spanish?
Jun 21, 2026
Dr. Cheng played a vital role in helping my wife and me realize our dream of starting a family. From our first visit, he was professional, knowledgeable, and genuinely concerned about our situation. He patiently and thoroughly explained everything, making the entire process as stress-free as possible. Thanks to his exceptional care, we are now expecting our first child. I am incredibly grateful and highly recommend Dr. Cheng to anyone seeking urologic or fertility treatment.
Jun 2, 2026
This visit experience was extremely poor, feeling like a complete waste of time and money. Throughout the entire process, the doctor's attitude was indifferent, and most of my questions and concerns were brushed aside without receiving any answers. The consultation was very rushed, and I left without any meaningful guidance or assistance. Patients seek medical services not only for professional knowledge but also to be heard and respected. In this particular visit, I felt that my concerns were not taken seriously. Experiences like this exacerbate the disappointment many patients feel toward the healthcare system. Based on my experience, I would not recommend this doctor.
Jan 27, 2026
Dr. Cheng listened very carefully to my description of the condition. He offered several treatment options, and after trying less invasive approaches, we ultimately chose surgery. Overall, I would recommend Dr. Cheng to anyone.
Dec 18, 2025
I have been a patient here for more than six months and have never seen a doctor. A nurse handled my first visit and prescribed medication. Despite repeated attempts, I have been unable to schedule a follow-up. It is extremely difficult to book an appointment or communicate with a doctor. Every month I must repeatedly call to remind the clinic to send refills. Several times, I spent an entire week calling before receiving them, and delays left us without medication for weeks. I can never reach anyone promptly. I do not usually write negative reviews, but the continuing poor communication and lack of follow-up are frustrating. Problems the medical office should handle have consumed a great deal of my time and energy.
Sep 9, 2025
Without a doubt, Dr. Cheng is one of the most professional doctors I have ever met. His consultations and follow-ups are very thorough and helpful. I highly recommend him to anyone looking for a urologist in the Morris County area!
Jan 16, 2025
My husband has seen Dr. Cheng for the past several years, and he truly is an exceptional doctor. He takes time to get to know his patients, listens to their concerns, and answers every question. My husband is receiving hormone replacement therapy, but with Dr. Cheng's knowledge and skill, we were also able to have a child during this time. If you want a trustworthy doctor who truly knows what he is doing and consistently provides excellent patient care, Dr. Cheng is the one. Thank you so much for everything you have done for us over the years!
Feb 2, 2025
Dr. Cheng is a very good and confident doctor. I followed his guidance and recommendations, and because of him my wife and I now have an opportunity. I appreciate and thank Dr. Cheng for everything he has done for us! God bless your gift and everything you do to help people like me.
Feb 18, 2025
This is a frightening process in which something can go wrong at every step, but I at least felt reassured knowing that Dr. Cheng is one of the country's leading specialists in this field. Not everything is in his hands because biology plays a major role, but having Dr. Cheng meant my chances were maximized. The other staff were also wonderful and compassionate, and the facility was comfortable. Thank you, Dr. Cheng and everyone at RMA!
Mar 12, 2025
Dr. Cheng is excellent. He listens to your concerns, gives you options, and clearly explains the advantages and disadvantages of each. We never felt rushed out or left with unanswered questions. There are many closer options, but I still drive 45 minutes to see Dr. Cheng.
Mar 15, 2025
Dr. Cheng is an exceptional doctor who truly cares about his patients. Despite my preexisting health issues, he was able to help me. Overall, the surgery was successful, and I am very grateful for his guidance and expertise. His team is also excellent and does everything possible to meet your needs!

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