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Client Agreement

Welcome, and thank you for your interest in LINKEDIVF Corporation (referred to as "LINKEDIVF," "we," or "our"), our website www.linkedivf.com, and the related websites, networks, applications, and other services we provide (collectively, the "Services"). These Terms of Use are a legally binding agreement between you and LINKEDIVF regarding your use of the Services.


Please read the following terms carefully. By clicking "I Agree" or using this platform and the Services, you confirm that you have read, understood, and agree to be bound by these terms and conditions, including the LINKEDIVF Privacy Policy (collectively, the "Terms"). If you are not eligible or do not agree to the Terms, you may not use the Services.

These Terms provide that all disputes between you and LINKEDIVF will be resolved through binding arbitration. You agree to waive your right to go to court to assert or defend your rights under this agreement, except for matters that may be brought in small claims court. Your rights will be determined by a neutral arbitrator rather than a judge or jury, and your claims may not be brought as a class action. Please review Section 19 ("Dispute Resolution and Arbitration") for details of the agreement to arbitrate disputes with LINKEDIVF.



Overview of LINKEDIVF Services 



Reviewer Summary 




LINKEDIVF provides a structured platform for individuals who have sought IVF services to evaluate their experiences with a doctor and fertility clinic by completing a "Review Form" (also called a "Review") provided through the Services. To submit a Review, a "Reviewer" must complete the Review Form and provide proof that they received services from the hospital or doctor being reviewed. The Review Form collects demographic information, fertility history, personality and preference information, and feedback on the doctor and clinic experience. LINKEDIVF will use information submitted through the Review Form in accordance with our Privacy Policy.


* Consumer Summary

Individuals who use the Services to access information written by us or by verified patients are called "Consumers." Information provided to Consumers is for informational and educational purposes only. To display relevant Reviews, the Services may ask Consumers to provide certain background information, including demographic information, a current email address, fertility history, and personality and preference information. LINKEDIVF will use this information in accordance with our Privacy Policy.


* LINKEDIVF Is Not a Medical Provider & Content Is Not Medical Advice

Content on our website, whether provided as courses, articles, videos, or other written material, is for general information only. It is not a substitute for medical advice, diagnosis, or treatment from a qualified medical provider familiar with your individual circumstances. Always consult a physician or qualified healthcare provider with questions about a medical condition or treatment. Never disregard professional medical advice or delay seeking medical care because of something you read on our website.

Some information provided to Consumers through the Services appears as verified patient reviews of clinics and doctors. LINKEDIVF's display of these views does not guarantee their accuracy. The Services are not a medical provider, and reviews do not constitute medical advice. Verified patients who write reviews are not doctors; they comment only on their experiences as patients of a particular doctor, which LINKEDIVF has not independently verified. The Services do not represent the views of any doctor or clinic. Because LINKEDIVF is not a medical provider, the Services are not covered by HIPAA.


* You Are Responsible for Choosing Your Own Medical Provider

Reviews provided through the Services are for informational purposes only. You are responsible for choosing your own medical team. We will provide lists of doctors and reviews of those doctors. We may also provide information based on other criteria, such as reviews written by verified patients with profiles similar to yours, including demographic characteristics, personality traits, preferences, or fertility history. Information in these reviews reflects only the Reviewer's views and is not a LINKEDIVF recommendation of any doctor or medical provider. LINKEDIVF does not endorse or recommend any individual doctor or clinic and does not guarantee the qualifications, expertise, quality, pricing, or insurance policies of any doctor listed through LINKEDIVF.


Eligibility.

You must be at least 18 years old to use the Services. By agreeing to these Terms, you represent and warrant that: (a) you are at least 18 years old; (b) you have not previously been suspended or removed from the Services; and (c) your registration and use of the Services comply with all applicable laws and regulations. If you use the Services on behalf of an entity, organization, or company, you represent and warrant that you have authority to bind that organization to these Terms and agree to these Terms on its behalf. If you are a Reviewer, you represent that you are using the Services for yourself. If you are a Consumer, you represent that your subscription is for yourself or is shared with members of your immediate family. 




Accounts and Registration.

You must register an account to access most features of the Services. When registering, you may need to provide information about yourself, such as your email address or other contact information. You agree that the information you provide is accurate and that you will keep it accurate and current. You may be asked to create a password. You are solely responsible for maintaining the confidentiality of your account and password and accept responsibility for all activity under your account. If you believe your account is no longer secure, you must notify us immediately at service@linkedivf.com. 




Payment.

Access to the Services or certain features may require payment. Before paying any fee, you will have an opportunity to review and accept the amount charged. All fees are stated in U.S. dollars and are nonrefundable. If LINKEDIVF changes its fees, including by adding fees or charges, it will notify you in advance. If you do not accept the change, LINKEDIVF may stop providing the Services to you. LINKEDIVF will charge the payment method you select at purchase. You authorize LINKEDIVF to charge that method all amounts described in these Terms for your selected Services. If you pay by credit card, LINKEDIVF may seek preauthorization before purchase to verify that the card is valid and has sufficient funds or credit. The Services may include recurring payment features for activating, updating, or canceling recurring charges. If you activate or update recurring payments, you authorize LINKEDIVF to charge all amounts due periodically, on or before their due dates, until the recurring payment or your account is canceled. Updates to or cancellations of an authorized one-time or recurring payment may take up to thirty (30) days to take effect. Any course purchased on our website remains active for 1 year after purchase. After 1 year, access expires and you must purchase the course again to regain access. 




User Content 



Overview of User Content. Certain features may allow users to upload or post content to the Services, including reviews, photos, videos, images, folders, data, text, and other works ("User Content"), and to publish User Content through the Services. You retain any copyright and other proprietary rights you hold in User Content you post to the Services. 



Limited License to LINKEDIVF. By posting or publishing User Content, you grant LINKEDIVF an irrevocable, worldwide, nonexclusive, royalty-free, perpetual, fully paid right and license, with the right to sublicense, to host, store, transfer, display, perform, reproduce, modify for formatting and display, and distribute your User Content, in whole or in part, through any media format and channel now known or later developed. 



Ability to Upload Without Publishing. Consumers may also be able to upload certain User Content to private accounts. Content uploaded to a private Consumer or Reviewer account will not be published publicly. 



User Content Representations and Warranties. You are solely responsible for your User Content and the consequences of posting or publishing it. By posting or publishing User Content, you affirm, represent, and warrant that: 



You are the creator and owner of the User Content or have the licenses, rights, consents, and permissions needed to authorize LINKEDIVF and users of the Services to use and distribute it as contemplated by LINKEDIVF, the Services, these Terms, and the license granted in this section; and your User Content and its use under these Terms do not and will not: (i) infringe, violate, or misappropriate any third-party right, including copyright, trademark, patent, trade secret, moral right, privacy right, publicity right, or any other intellectual property or proprietary right; (ii) defame, libel, slander, or violate another person's privacy, publicity, or other property rights; or (iii) cause LINKEDIVF to violate any law or regulation. 




User Content Disclaimer.

We are not obligated to edit or control User Content posted or published by you or other users and will not be responsible or liable for User Content in any way. However, LINKEDIVF may, at any time and without prior notice, screen, remove, edit, or block any User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable. You understand that while using the Services you may encounter User Content from various sources and acknowledge that it may be inaccurate, offensive, indecent, or objectionable. You agree to waive, and do waive, any legal or equitable right or remedy you may have against LINKEDIVF regarding User Content. We expressly disclaim all liability related to User Content. If a user or content owner notifies us that User Content allegedly violates these Terms, we may investigate and decide in our sole discretion whether to remove it, and we reserve the right to do so at any time without notice. For clarity, LINKEDIVF does not permit copyright infringement through the Services. 




Digital Millennium Copyright Act 



DMCA Notices. We comply with the provisions of the Digital Millennium Copyright Act applicable to internet service providers (17 U.S.C. §512, as amended). If you have an intellectual-property complaint regarding material posted through the Services, contact our designated agent by email at service@linkedivf.com.

Any notice alleging that material hosted or distributed through the Services infringes intellectual property must include:

* An electronic or physical signature of the person authorized to act for the owner of the copyright or other right allegedly infringed;

* A description of the copyrighted work or other intellectual property you claim has been infringed;

* A description of the allegedly infringing material and its location in the Services;

* Your address, telephone number, and email address;

* A statement that you have a good-faith belief that use of the material through the Services is not authorized by the copyright owner, its agent, or the law; and

* A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright or intellectual-property owner or are authorized to act on the owner's behalf.

* Repeat Infringers. LINKEDIVF will promptly terminate without notice the accounts of users it determines are "repeat infringers." A repeat infringer is a user who has been notified of infringing activity or had User Content removed from the Services at least twice.


Prohibited Conduct.

By using the Services, you agree not to: 



Use the Services for any unlawful purpose or in violation of any local, state, national, or international law; 




Violate or encourage others to violate any third-party right, including by infringing or misappropriating third-party intellectual-property rights; 




Post, upload, or distribute User Content or other content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person may consider objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate; 




Review a doctor or clinic you did not consult about potential services, see as a patient, or receive services or advice from; 




Include false or misleading information in a Review; 



Create Reviews or User Content describing experiences that are not your own; 



Interfere with security-related features of the Services, including by: (a) disabling or circumventing features that prevent or restrict use or copying of content; or (b) reverse engineering or otherwise attempting to discover source code for any part of the Services, except where expressly permitted by applicable law; 



Interfere with operation of the Services or any user's enjoyment of them, including by: (a) uploading or disseminating viruses, adware, spyware, worms, or other malicious code; (b) making unsolicited offers or advertisements to another user; (c) attempting to collect personal information about another user or third party without consent; or (d) interfering with or disrupting any network, device, or server connected to or used to provide the Services, or violating its rules, policies, or procedures; 



Engage in fraudulent activity, including impersonating a person or entity, falsely claiming an affiliation, accessing another Service account without permission, or falsifying your age or date of birth; 




Encourage anyone to falsify a Review, create a Review based on an inauthentic experience, or encourage anyone other than a patient to contribute a Review; 




Sell or otherwise transfer access granted under these Terms, any Materials as defined in Section 12, or any right or ability to view, access, or use Materials; or

attempt any act described in this Section 7, or assist or permit anyone to engage in any act described in this Section 7; or 




As a Consumer, share your access to the Services, data from the Services, screenshots of the Services, or any other information downloaded or collected from the Services with anyone outside the Services; or, as a doctor, medical clinic, or other party, use information from the Services for marketing or other purposes. 




Third-Party Services and Linked Websites.

The Services may contain links to third-party websites. Linked websites are not under our control, and we are not responsible for their content. 




Termination of Use.

Discontinuation and Modification of the Services. You may terminate your account at any time by contacting customer service at service@linkedivf.com. If you terminate your account, you remain obligated to pay any unpaid fees incurred through your use of the Services before termination. If you violate any provision of these Terms, your authorization to use the Services will terminate automatically. LINKEDIVF may also, in its sole discretion, terminate your user account or suspend or terminate your access to the Services at any time, for any reason or no reason, with or without notice. We also reserve the right to modify or discontinue the Services at any time, including by limiting or discontinuing certain features, without notice. We are not liable for any change to the Services or any suspension or termination of your access to or use of them. If the Services are discontinued and you selected a prepaid subscription plan, you will receive a refund for the remaining subscription term. We have no liability if the Services are modified but not discontinued. 




Additional Terms 




Privacy Policy.Please read the LINKEDIVF Privacy Policy carefully for information about how we collect, use, store, and disclose your personal information. The LINKEDIVF Privacy Policy is incorporated into and forms part of these Terms by reference. 



Additional Terms.Your use of the Services is subject to all additional terms, policies, rules, or guidelines that may apply to the Services or certain features and that we may post through or link from the Services ("Additional Terms"), such as end-user license agreements for downloadable software applications or rules applicable to specific features or content, subject to Section 11. All Additional Terms are incorporated into and form part of these Terms by reference. 



Changes to These Terms.We reserve the right to modify these Terms at any time in our sole discretion. Please review them periodically for changes. If a change materially modifies your rights or obligations, you will be required to accept the revised Terms to continue using the Services. Material changes take effect when you accept the revised Terms. Nonmaterial changes take effect when posted. Disputes arising under these Terms will be resolved under the version in effect when the dispute arose. 



Ownership;Proprietary Rights. The Services are owned and operated by LINKEDIVF. The visual interfaces, graphics, design, compilation, information, data, computer code including source or object code, products, software, services, reviews, doctor ratings, and all other elements provided by LINKEDIVF ("Materials") are protected by intellectual-property and other laws. All Materials in the Services are the property of LINKEDIVF or our third-party licensors. Unless expressly authorized by LINKEDIVF, you may not use the Materials. LINKEDIVF reserves all rights in the Materials not expressly granted by these Terms. 




Feedback.If you provide input or suggestions regarding problems with, or proposed modifications or improvements to, the Services ("Feedback"), you grant LINKEDIVF an unrestricted, perpetual, irrevocable, nonexclusive, fully paid, royalty-free right to use the Feedback in any manner and for any purpose, including improving the Services and creating other products and services. 



Indemnity.You are responsible for your use of the Services and will indemnify and hold harmless LINKEDIVF and its officers, directors, employees, consultants, affiliates, subsidiaries, and agents (collectively, the "LINKEDIVF Entities") from every claim, liability, damage, loss, and expense, including reasonable attorneys' fees and costs, arising from or connected with: (a) your access to, use of, or alleged use of the Services; (b) your violation of any part of these Terms, any representation, warranty, or agreement referenced in them, or any applicable law or regulation; (c) your violation of any third-party right, including any intellectual-property, publicity, confidentiality, other property, or privacy right; or (d) any dispute or issue between you and a third party. Without limiting your indemnification obligations, we reserve the right, at our expense, to assume exclusive defense and control of any matter, and you agree to cooperate with our defense. 




Disclaimer.

The Services and all Materials and content available through them are provided "as is" and "as available," without warranties or conditions of any kind, express or implied. The LINKEDIVF Entities disclaim all warranties of any kind regarding the Services and all Materials and content available through them, whether express or implied, including: (A) implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, or noninfringement; and (B) warranties arising from course of dealing, usage, or trade. The LINKEDIVF Entities do not warrant that the Services or any portion of them, or any Materials or content offered through them, will be uninterrupted, secure, or free of errors, viruses, or other harmful components, or that any such problem will be corrected. We specifically make no warranty as to whether the Services are suitable or available in California outside San Francisco. No advice or information, oral or written, obtained from the Services or any Materials or content available through them creates any warranty regarding a LINKEDIVF Entity or the Services unless expressly stated in these Terms. You assume all risk from using or accessing the Services, dealing with other users, and using, accessing, downloading, or otherwise obtaining Materials or content through the Services or related sites or services. You are solely responsible for property damage, including damage to a computer system or mobile device used to connect to the Services, or loss of data resulting from use of the Services or downloading or using Materials or content. Some jurisdictions may prohibit disclaimers of warranties, and you may have other rights that vary by jurisdiction.


Limitation of Liability 

.

In no event will the LINKEDIVF Entities be liable to you for indirect, incidental, special, consequential, or punitive damages, including damages for lost profits, goodwill, or other intangible losses, arising from your access to or use of, or inability to access or use, the Services or any Materials or content in them. Except as provided in Section 19.4(iii), the total liability of the LINKEDIVF Entities to you for all claims arising from use of or inability to use any part of the Services or otherwise under these Terms, whether in contract, tort including negligence, or otherwise, is limited to: (A) the amount you paid LINKEDIVF for access to and use of the Services during the 12 months before the event or circumstance giving rise to the claim; or (B) $100. Some jurisdictions do not allow exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. The limitations of liability, disclaimers, and exclusions of damages in these Terms allocate risk between the parties and are essential elements of the agreement. Each provision is severable and independent of all other provisions. The limitations in this Section 16 apply even if a limited remedy fails its essential purpose.



Governing Law.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. If litigation or court proceedings are permitted under these Terms, you and LINKEDIVF agree to the personal and exclusive jurisdiction of the state and federal courts located in San Francisco, California, to resolve any dispute. We operate the Services from our offices in California. 




General Terms.

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the complete and exclusive understanding and agreement between you and LINKEDIVF regarding your use of the Services. Except as expressly permitted above, these Terms may be amended only by a written agreement signed by authorized representatives of all parties. You may not assign or transfer these Terms or your rights under them, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent. Failure to require performance of a provision does not affect our right to require performance later, and waiver of a breach, violation, or provision is not a waiver of any later breach or violation or of the provision itself. Section headings are for convenience only and do not affect interpretation. If any part of these Terms is held invalid or unenforceable, the unenforceable part will be given effect to the greatest extent possible and the remainder will remain in full force. After termination of these Terms, Sections [0, 4, 5, and 6 through 20], together with the Privacy Policy and any accompanying agreements, will survive. 





Dispute Resolution and Arbitration 



General.To resolve disputes between you and LINKEDIVF as quickly and cost-effectively as possible, you and LINKEDIVF agree that every dispute related to these Terms will be resolved by binding arbitration. Arbitration is less formal than a court proceeding. It uses a neutral arbitrator instead of a judge or jury, may allow more limited discovery than court, and is subject to very limited court review. Arbitrators may award the same damages and relief as a court. By entering into these Terms, you and LINKEDIVF each waive the right to a jury trial or to participate in a class action. 



Exceptions.Despite Section 19.1, nothing in these Terms waives, excludes, or otherwise limits either party's right to: (a) bring an individual action in small claims court; (b) pursue enforcement through an applicable federal, state, or local agency where available; (c) seek injunctive relief in court; or (d) bring an action in court to address an intellectual-property infringement claim. 



Arbitrator.Any arbitration between you and LINKEDIVF will be resolved under the Federal Arbitration Act and governed by the American Arbitration Association's ("AAA") Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer-Related Disputes (collectively, the "AAA Rules"), as modified by these Terms, and administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting LINKEDIVF. 



Notice; Process.A party intending to seek arbitration must first send the other party written notice of the dispute (the "Notice") by certified U.S. mail or Federal Express with signature required, or by email only if the other party has not provided a current physical address. LINKEDIVF's notice address is: LinkedIVF Corporation,92 CORPORATE PARK IRVINE, CA 92606 United States. The Notice must: (a) describe the nature and basis of the claim or dispute; and (b) state the specific relief sought (the "Demand"). The parties will make good-faith efforts to resolve the claim directly. If they do not reach an agreement within 30 days after receipt of the Notice, you or LINKEDIVF may begin arbitration. During arbitration, the amount of any settlement offer made by you or LINKEDIVF may not be disclosed until the arbitrator issues a final decision and award, if any. If arbitration is finally resolved in your favor, LINKEDIVF will pay you the highest of: (i) the amount awarded by the arbitrator, if any; (ii) LINKEDIVF's last written settlement amount offered before the award; or (iii) $1,000. 



Fees.If you begin arbitration under these Terms, LINKEDIVF will reimburse your filing fee unless your claim exceeds $10,000, in which case payment of fees will be determined by the AAA Rules. Any arbitration hearing will take place in San Francisco, California. If the claim is $10,000 or less, you may choose whether arbitration is conducted: (a) solely on documents submitted to the arbitrator; (b) through a non-appearance telephone hearing; or (c) through an in-person hearing in the county or parish of your billing address, as established under the AAA Rules. If the arbitrator finds that the substance of your claim or Demand, or the relief sought, is frivolous or brought for an improper purpose under the standards of Federal Rule of Civil Procedure 11(b), payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse LINKEDIVF for amounts it paid that you were required to pay under the AAA Rules. Regardless of how arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions underlying the decision and award, if any. At any time during the proceedings, and upon either party's request made within 14 days after a ruling on the merits, the arbitrator may rule on and resolve disputes regarding payment and reimbursement of fees or expenses. 



No Class Actions.You and LINKEDIVF agree that each may bring claims only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Unless you and LINKEDIVF agree otherwise, the arbitrator may not consolidate the claims of more than one person or preside over any form of representative or class proceeding. 




Changes to This Arbitration Provision.If LINKEDIVF makes a future change to this arbitration provision other than changing its notice address, you may reject the change by sending written notice to LINKEDIVF's notice address within 30 days after the change. Your account with LINKEDIVF will then terminate immediately, and the arbitration provision in effect immediately before the rejected change will remain effective. 



Enforceability.If Section 19.6 is found unenforceable, or if all of this Section 19 is found unenforceable, then all of Section 19 will be void. In that event, the parties agree that the exclusive jurisdiction and venue described in Section 17 will govern any action related to these Terms. 




Consent to Electronic Communications.By using the Services, you consent to receive certain electronic communications from us as further described in the Privacy Policy. Please read our Privacy Policy for more information about our electronic communication practices. You agree that any notice, agreement, disclosure, or other communication we send electronically satisfies any legal communication requirement, including any requirement that it be in writing. 




Contact Information.

You may contact us by mail or by email at service@linkedivf.com. 




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