Dr. MacKenzie Thayer, United States
     
3.8
Consultations 24
Reproductive Medicine
Share Save Add Photos Suggest a Correction
Doctor Introduction

Dr. MacKenzie Thayer, United States


Education

Bachelor of Science in Biology and Spanish

University of Wisconsin–Madison

 

Doctor of Medicine

University of Iowa College of Medicine, Iowa City, Iowa

 

OB/GYN Residency

University of Minnesota, Minneapolis, Minnesota

 

Board Certification

 

American Board of Obstetrics and Gynecology (ABOG)

 

Professional Qualifications

 

Fellow, American College of Obstetricians and Gynecologists (ACOG)

Member, American Medical Association (AMA)

Member, Minnesota Medical Association (MMA)

Clinical Interests

 

MacKenzie prioritizes building high-quality, supportive relationships with patients through many stages of life. Her special interests include:

 

Comprehensive pregnancy and postpartum care, including breastfeeding

Contraception

Preconception counseling and family planning

Infertility and optimizing natural fertility

Recurrent pregnancy loss

Endometriosis

Minimally invasive gynecologic surgery, including robotic surgery

About Dr. Thayer

 

Outside work, MacKenzie spends time with her husband and daughter. She enjoys mystery novels and films and ice skating. She loves visiting Michigan's Upper Peninsula, where her family has returned to the same resort for more than 65 years.


Photos and Videos
View All 1 Photos
Location and Hours
6405 France Ave S Suite W400, Edina, MN 55435, United States
Reset Map Get Directions

  • Monday

    08: 00 - 17: 00

  • Tuesday

    08: 00 - 17: 00

  • Wednesday

    08: 00 - 17: 00

  • Thursday

    08: 00 - 17: 00

  • Friday

    08: 00 - 17: 00

  • Saturday

    Closed

  • Sunday

    Closed

    • Closed Now
    Affiliated Clinics
    OBGYN & Infertility - Edina, United States
         
    • Reproductive Medicine
    Hours: 08: 00 - 17: 00
    No patient reviews yet. View More
    4.4

    Free Consultation
    OBGYN & Infertility - Maple Grove, United States
         
    • Reproductive Medicine
    Hours: 08: 00 - 17: 00
    No patient reviews yet. View More
    3.8

    Free Consultation
    Featured Reviews
    This information was provided by the listed organization. Please verify it independently.
    Reviews are for reference only. Consider official information and professional advice independently.
    ×
    Sign in to rate this doctor
    Dec 11, 2024
    The treatment from the billing department was terrible. Sue, who handles billing, should be reprimanded and should not work in customer service at any level. She was extremely rude and unprofessional. Whenever I tried to speak, Sue talked over me. She yelled, treated me disrespectfully, and was very unprofessional. I was given a price list because my insurance did not cover the procedure. Fine, then follow the OGI price list you gave me! When Sue heard me say I had been overcharged and the bill was three times the quoted amount, she became aggressive and rude. Sue knew they had wronged me. OGI did not follow its own price list! This industry treats women like numbers and walking dollar signs. How can you give me a price list and then billing, meaning Sue, sends me a bill for 3 times that amount? Greed. I checked the prices for labs and ultrasounds and could have paid less elsewhere out of pocket. I also know places that would bill my insurance or labs where my cost would have been a fraction of what OGI charged me. Do not give me a false price list and then deceive me. Sue was extremely unprofessional and clearly miserable. She would not even let me speak. I called several times before finally reaching her and repeatedly had to ask whether I could say something. My voice was calm, and after months of trying to reach someone, I was glad finally to speak with billing. But Sue would not let me say anything. Unfortunately, she is the only billing person. She needs a solitary job that does not involve other people. I work in customer service, and no one in customer service should speak or raise their voice the way she did. I should not have to ask the “business office,” “May I explain why I am calling?” She said, “I am going to hang up on you,” and did. I was sitting quietly in a school hallway waiting for my child, calm and cooperative, yet Sue treated me disrespectfully. Never good. I will never return. I simply wanted them to rebill me at the rates on their self-pay price list. Do not deceive me. I know that is what they did. They also gave me a signed document stating they had checked with my insurance and expected my visits to be covered. They were not. I trusted their word, but they lied. Stay away from this shady infertility business, especially Sue in billing. She is terribly mean. It is clearly just a money-making business for them. That is all. They have no care or respect for their patients. Sue, I hope you learn from this and begin practicing the Golden Rule today. *No generic response from the owner is needed. Thank you.
    Sep 25, 2024
    We had such a wonderful experience and rapport with Dr. Hassell, who is truly an excellent partner—knowledgeable, informative, and caring—that it pains me to write a negative review, but the issues with the front desk cannot be ignored. I understand there is a late-arrival policy. We left home an hour early to arrive on time, but unusual traffic problems along the way still delayed us. Unfortunately, we arrived more than ten minutes late. Sadly, traffic was not our only problem; we also had to deal with the front desk. Instead of greeting us immediately, they continued with the work in front of them. Instead of listening, they judged us. Instead of showing compassion, they lectured us about policy. Instead of easing the emotions of the situation, they went on a power trip that rivaled Nurse Ratched. And just like that, we were turned away. This was only a consultation; I cannot imagine the frustration and harm if it had been any kind of procedure. Now we have a great deal to consider. Is this the experience we want during a vulnerable time? Is this the attitude we want to face whenever we seek help? Do we want to continue trusting a clinic like this with our medical care? We only hope you learn as much from this encounter as we did.
    Aug 10, 2024
    Dr. Grajcyzk is truly one of a kind! Her holistic approach is exactly what I needed, and I am so grateful to have found her. She goes above and beyond to ensure that I receive the best care and genuinely cares about my overall health. I have never met a doctor who takes such a comprehensive and compassionate approach to my health. I feel very fortunate to see Dr. Grajcyzk and highly recommend her to anyone looking for a gynecologist who truly prioritizes patients' needs.
    Feb 6, 2024
    I cannot recommend Dr. Grajczyk highly enough, and I have already referred many friends to her! She always ensures that I receive the answers and care I need, and I know I can trust her. I occasionally need to see other providers, and they have all been wonderful too.
    Nov 18, 2023
    I saw Dr. Thayer, and she was very rude. She told me my husband and I were incompatible and that was why I could not become pregnant, and she was unwilling to help me conceive. Do not go here. All they want is money; they do not care about your family-building goals.
    Apr 22, 2025
    Sep 9, 2025
    My long-awaited daughter was delivered safely by the staff at OGI. Everyone at OGI was wonderful. I cannot say enough good things about them. Thanks to their knowledgeable staff, my pregnancy and delivery went very smoothly. Dr. Naruko and Dr. Brown, I trusted you completely with both my baby and me 💯 Every staff member was compassionate and kind.
    Oct 23, 2025
    Exceptional care and empathy from Dr. Mozey and the entire OGI Edina team My wife has been a patient of Dr. Mozey for over a year, and the experience has been wonderful. From day one, Dr. Mozey has been proactive, attentive, and compassionate, making us feel genuinely seen and heard throughout our difficult journey with infertility and recovery. Most impressive is that this care and thoughtfulness extends far beyond the doctor. The front desk staff, nurse practitioners, and ultrasound technicians all showed remarkable empathy and professionalism. They took time to understand my wife's specific condition and consistently avoided the insensitive or unnecessary questions we had encountered with previous providers who had not carefully reviewed her records. Thanks to Dr. Mozey's expertise and interventions, which other doctors had previously declined, we are now expecting a daughter. We firmly believe we would not have reached this point without Dr. Mozey's care. Thank you, Dr. Mozey and everyone at OGI Edina, for your dedication, empathy, and excellence. Please keep up your outstanding work; you are changing lives.
    Jan 23, 2026
    I previously had an excellent doctor there who treated my autoimmune condition and created a specialized hormone replacement therapy plan. The new doctor knew I wanted to continue the hormones but refused to prescribe them. Everything was documented in my chart. Although my blood test results were abnormal, they were stable overall. Since she stopped my hormones, my thyroid hormone level has surged to 1620, which is extremely serious because it had remained stable before the medication was stopped. I had extensive bloodwork proving this, but the doctor told me they do not normally test people my age. I now have serious health problems from stopping the hormones despite having an autoimmune condition. I called two weeks ago and still have not received a response about the inadequate treatment I received. I still want to discuss this because it has affected my health. Jonnel Thank you for calling me yesterday. Although we had already spoken, you said you would call me today at 1:30 p.m. It is now 1:40, and I am still waiting. Given that my thyroid levels were stable before I stopped hormone replacement therapy, will you call today as we agreed yesterday?
    Jan 7, 2026
    I wholeheartedly recommend and thank my gynecologist, Dr. Melinda Chang. I had a very complicated hysterectomy, importantly one that was not expected to be so complex. When I imported my postoperative MyChart records into an AI system for interpretation, it even said that Dr. Chang's management of my complex surgery “fully demonstrated her outstanding clinical skill.” Dr. Chang always listens carefully and never rushes me. I always have many questions, and she patiently listens and answers each one. She even remembers personal details I have shared, which makes me feel she cares, and I truly believe she does. She is an exceptional doctor, and I am very grateful she is my physician. If I had to choose again, I cannot imagine anyone better to perform my surgery. A note about the clinic: the staff are also very responsive. I sent several surgery-related messages through their electronic platform, and they always replied immediately—within a few hours, and sometimes in less than an hour. That was excellent as well.
    Feb 16, 2026
    Communication was generally good. I gave a low rating because I wish Dr. Schultz had not told us ablation was as effective as excision. After several doctors explained that ablation cannot fully treat endometriosis or improve fertility, I decided to pursue excision again.
    Apr 26, 2026
    Our entire family was very satisfied with the care provided during the pregnancy. The facility is very clean, modern, and welcoming. She had a difficult pregnancy, but they were extremely helpful and responsive. Their facility is also excellent. I recommend delivering at another hospital rather than Southdale Hospital next to their clinic. Southdale placed us in an unclean delivery room with dried blood and urine still on the floor. Worse, Southdale discharged my baby before the mother could leave the maternity ward because of complications. Because of a paperwork error, they stopped providing medical care to the newborn before discharging the mother. There were five hospital staff members, but no one could explain what happened beyond someone improperly discharging the baby. That was Southdale Hospital, however, not the kind and helpful staff at this clinic.
    May 31, 2026
    May 22, 2026
    我无比感激OGI。我的整个生育和孕期过程都在OGI度过。我和丈夫符合试管婴儿的条件，OGI与梅奥诊所无缝衔接，为我们顺利完成了这一阶段的治疗。住院期间，我因并发症得到了OGI大部分医生的悉心照料，我也会向大家推荐他们。 Naruko-Stewart医生和Susie W护士是我孕期的主要医护人员，我由衷地感谢她们。在Naruko-Stewart医生的帮助下，我顺利地在孕37周分娩，现在我是一位完美男宝宝的妈妈。我非常感谢OGI以及这里每一位医护人员给予我的悉心照料。
    Jun 26, 2026
    我非常感谢OGI Edina的团队！我找Hasseler医生看病已经快15年了，她一直都提供非常优质的医疗服务。这些年来，我也看过其他几位工作人员，每次就诊体验都非常棒。我对这个团队赞不绝口，强烈推荐Edina和Maple Grove两家诊所！
    Jan 30, 2025
    Please find a new receptionist or, as others have said, give her some training. People are clearly calling to schedule appointments for sensitive health concerns. I have called on two consecutive days now, and she was rude both times. If my doctor here were not so good, I would have hung up on that woman and found another clinic. She is unpleasant enough to drive away existing patients who know their providers. I cannot imagine what new patients who call think of this place.
    Dec 7, 2024
    I was a new patient having a gynecological examination. The technician performing my bloodwork inserted the needle too deeply and off-center in my arm, hitting a nerve and causing immediate, extreme pain. I felt hot all over and was in unbearable pain, like an electric shock! Nerve damage. Two months later, my arm and wrist are still numb and painful. I also just learned through the clinic that other tests I requested were never actually completed. A double blow. Terrible experience. Be careful and take care.
    Nov 12, 2024
    I had a terrible experience with this clinic while scheduling my first visit. It also took a long time to reach a receptionist when trying to reschedule/cancel the appointment or ask any questions. They seem severely understaffed and unable to meet patients' needs. I ultimately booked with Voyage Healthcare in Maple Grove and received much better treatment.
    Nov 8, 2024
    I had a wonderful experience with all the doctors and nurses. Highly recommended!
    Nov 6, 2024
    Dr. Moxie is amazing! I immediately felt comfortable and heard, and she explained many things to me. Her knowledge and empathy put me at ease. I feel ready to begin my fertility journey with her as my doctor!
    Mar 22, 2025
    Friendly & Professional staff. Nothing but good things to say anyone there.
    May 24, 2025
    Thank you to Dr. Covert for fitting us in early while our primary doctor was away. The nurses and staff did an excellent job scheduling appointments. They also proactively call to help arrange your next visit. Overall, we had a very pleasant experience at this clinic. Coordinate and schedule your appointments carefully. Arrive on time, and everything will go smoothly.
    May 23, 2025
    I give the medical providers five stars—Dr. Grayczk, who is no longer there, and Dr. Zhang. Both doctors were excellent. The reason for my two-star rating, and ultimately for leaving OGI, is this: I had gone to OGI for about six years and was excited to receive prenatal care there. I explained to every nurse, nurse practitioner, and physician that my pregnancy was high risk and required shared care with Mayo Clinic. Everyone assured me this would be fine. I had my first prenatal visit on April 29 and signed a release of information authorizing that day’s visit and ultrasound records to be sent to Mayo Clinic. I called several times to follow up and sent multiple messages through their medical-record system. Mayo Clinic even contacted OGI. Each time, they promised it would be done that day. I had blood drawn on May 6 and then followed up again in person. Mayo Clinic needed my records urgently to determine whether I required blood thinners for my safety. Every day the records were delayed put me at risk of a blood clot. Finally, on May 13, I called a manager to complain. The records were faxed 20 minutes after that call. P.S. I could not even view any visit records in the portal, or I would have taken screenshots and sent them to Mayo Clinic myself. I asked whether I should write down the doctor’s recommendations during the visit, but the doctor said, ‘No, everything will be in the portal.’ I had to follow up repeatedly just to learn when the doctor wanted me to start iron supplements because no timing had been documented. Mayo Clinic agreed that it was unsafe to continue care at OGI because of the poor communication, so I ended my care there. I deliberately waited more than a week before writing this review to give them time to respond. To my surprise, no one from OGI contacted me or asked why I canceled my 12-week appointment. Perhaps that is standard, but I found it strange.
    Apr 18, 2025
    Before my appointment, I was required to pay $600 in cash upfront. That was months ago. The money was never applied to anything on my account, so I now have a bill of nearly $1,300. The customer-service representative could not explain where the $600 went and said I could not request a refund. She then called me very ‘passionate’ when I asked where my $600 was. Once my test results came back, the doctor provided no guidance. I recommend that everyone stay away. I will be finding a new clinic and contacting the attorney general to see whether they can determine where the $600 went.
    Jul 27, 2025
    Dr. Naruko-Stewart goes far above and beyond most doctors and healthcare providers I have met. I am very grateful for her attentive care.
    Sep 30, 2025
    Dr. Sarah Tillman and her team are truly wonderful. From the welcoming front-desk staff and support staff to the team directly guiding me through testing, treatment, and other steps, everyone made me feel extremely supported during this emotional journey full of uncertainty. They not only educated me about testing but also showed empathy and compassion and were very professional.
    Nov 25, 2025
    I had an excellent experience here! The doctors and nurses were attentive, patient, and thorough, unlike other clinics where I felt rushed out. My doctor even knew my husband's name and asked whether he had any questions! Everyone here is friendly, attentive, and kind.
    Dec 16, 2025
    Thank you for not listening to me. I went to another hospital, and my thyroid level was 1620, globulin was 1.7, AST was 34, and my albumin/globulin ratio was 2.6. Perhaps when people report feeling unwell as I did, you should perform tests to identify the cause instead of jumping to conclusions.
    Dec 13, 2025
    Feb 2, 2026
    I had heard that this clinic was excellent, and it lived up to its reputation! I traveled from the St. Cloud area and will definitely return. The medical team truly cares about patients, and the clinic has a warm, comfortable atmosphere.
    Apr 9, 2026
    I had an excellent postoperative follow-up at Almara OGI Hospital. The front desk staff were welcoming, attentive, and kind. Dr. Hasseler listened carefully and patiently answered all my questions and concerns. I knew I could feel confident entrusting my surgery to Dr. Hasseler and her surgical team. Thank you very much!
    Apr 8, 2026
    I always feel that I am heard and listened to by the doctors here.
    Mar 26, 2026
    My ex-wife enjoyed coming here. She felt that the providers valued her and listened to her.
    Feb 17, 2026
    My partner and I have been trying to conceive for a year. At the beginning of this year, I finally decided to see an OB-GYN. I called seven clinics before finally scheduling an appointment for February 16. I was so happy and excited to finally have the opportunity to discuss my concerns with a doctor and find out whether something was truly wrong, as this had begun affecting my mental health. After waiting a month, I arrived for the appointment only to be told they could not see me because I owed $1600 for previous care at the neurosurgery clinic and had to pay it before seeing an OB-GYN. I wish I had known before the appointment instead of being denied care because of it. I left the clinic in tears and could barely drive home. It was one of the most painful experiences of my life, and I now feel I must continue this difficult journey alone. Thank you to the kind woman at the front desk who tried to comfort me. Please improve your communication so patients do not have to endure this pain. We have already been through so much before coming to your clinic.
    Feb 14, 2026
    I would like to share my recent experience with this clinic. The clinic manager contacted me and explained that under their policy, patients who reschedule three times may be dismissed from the practice. During the call, I was told that patients are not currently informed of this policy and that there are no plans to communicate it proactively. I found this very surprising and concerning. For context, during my pregnancy I never missed an appointment, even when I was very unwell, and I always arrived 10 minutes early. Although I often saw the doctor 30–45 minutes after my scheduled time, I remained patient and understanding because delays can occur in medical settings, and I never complained. Recently, due to circumstances beyond my control, I rescheduled my annual exam three times over several months because of a family emergency, my own illness, and my child’s illness. I never missed an appointment or canceled on the same day. Despite this, the clinic called to question why I had rescheduled, using a very rude and accusatory tone. I want to emphasize that Dr. Brown is wonderful and every nurse I have met has been kind and thoughtful. My only concern is how this policy was communicated and how the situation was handled. I believe clear communication and mutual respect are essential in health care, and I hope my feedback helps improve future patient experiences.
    Apr 21, 2026
    The scheduling department is a complete mess. The ultrasound technicians at Maple Grove Hospital are wonderful. I have been receiving prenatal monitoring here since August 2025, so I am now very familiar with the process. I had never dealt with the "supervisor" scheduler before, but even when there was a wait, they had always been able to fit in my appointments. Now, apparently, there are no openings at all, and she will not fit me in, I guess? I was previously told that prenatal monitoring could always be accommodated, but apparently that was not true. I wanted to schedule my final visit with the technicians who have been performing my exams for the past 8 months, but it looks like that will not happen.
    Jun 24, 2026
    沟通极差。
    Jun 23, 2026
    我无比感激OGI整个医疗团队的尽心尽责。护士Sarah总是那么令人安心，在我人生中最艰难的时刻之一，能有她照顾我，真是莫大的恩赐。当我的激素水平不太正常时，她格外谨慎，让我能在怀孕5周多一点的时候，在很短的时间内就安排了超声检查。Schultz医生凭借其精湛的医术，发现我宫外孕破裂，并伴有内出血和相当大的血块。她的声音让我感到无比安心，即使在她把我紧急送去手术的时候——她从走进诊所的那一刻起，就放下了手头的一切工作——她也依然如此。和她交谈了短短几分钟，我就知道我可以完全信任她。她简直就是一位天才，我无比感激能由她来为我做手术。以后，我的健康只会交给你们这个医疗团队。衷心感谢你们为我所做的一切，以及你们将继续为我做的一切。
    Jun 17, 2026
    我在这里就诊已经超过十年了。之前我的主治医生是格拉伊奇克医生，但她离开诊所后，我就转到了张医生那里。我非常满意。张医生每次就诊都耐心细致，从不让我感到匆忙。她总是认真倾听我的诉求，让我感到被理解和重视。我完全信任她，她是我遇到过最好的妇产科医生！
    Jun 11, 2026
    May 23, 2026
    我的评价不仅反映了我个人的经历，也包含了许多其他人的反馈和意见。首先，医护人员值得高度赞扬。医生和护士都非常出色，提供了卓越的医疗服务——这绝对是一次满分体验。他们的同情心、专业精神和医疗质量都值得肯定。 然而，客户服务和行政管理方面却令人失望，让原本就令人倍感压力的就医过程雪上加霜。虽然医疗团队表现优异，但各部门之间似乎存在严重的沟通障碍，电话中提供的信息前后矛盾，而且缺乏清晰的流程和后续跟进。这导致了反复的沟通不畅和不必要的挫败感。 显然，我们需要加强部门间的沟通，规范流程，并提高整体运营效率。如果这些方面没有实质性的改进，患者体验将继续受到影响，并且很可能会继续反映在患者的反馈和评价中。如果运营和客户服务方面的挑战给患者造成了额外的障碍，那么再强大的临床团队也无济于事。

    Local Treatment Guides

    Edina, United States IVF Clinic GuideComplete Guide to IVF Hospitals in the United States

    People Also Ask

    What documents are required for IVF treatment abroad? What tests should be done after trying to conceive for one year without pregnancy? Can I choose the baby's sex with overseas IVF? Why does my ovulation test keep showing a strong positive? What supplements are recommended when trying to conceive at an advanced maternal age?

    Popular City Guides

    New York, USA IVF Clinic Guide Bangkok, Thailand IVF Clinic Guide Houston, USA IVF Clinic Guide Los Angeles, USA IVF Clinic Guide Atlanta, USA IVF Clinic Guide San Diego, USA IVF Clinic Guide

    Free Fertility Advisor Support

    Our caring team will support you throughout the process.
    Get Free Information Help
    • Years of experience
    • English
    • University of Iowa Medical School
    • In-person appointment assistance
    • +1 7632553400
    • obgynmn.com
    • Clinic Address
      6405 France Ave S Suite W400, Edina, MN 55435, United States

    Doctor Appointment

    Please complete the form so we can provide the best support and help you begin your journey to parenthood.

    Book a Free Appointment
    About LinkedIVF
    LinkedIVF for Business
    Q&A Center
    Help Center
    Contact Us

    +1 5186183761

    Language

    English

    Country

    United States
    ©2026 LINKEDIVF All Rights Reserved

    We Will Contact You Soon

    Enter your details and we will contact you as soon as possible.
    • Preimplantation Genetic Testing and IVF
      Donor Egg or Sperm IVF
      Third-Party Reproduction Information (Subject to Local Law)
      Other

    By submitting, you agree to our Privacy Policy for processing the contact and enquiry information you provide, accept our Terms of Service and agree that we may contact you about this enquiry.