Dr. Kathleen Hong, United States
4.9
Consultations 44
Reproductive Medicine
Doctor Introduction
Dr. Kathleen Hong, United States
Dr. Kathleen Hong is a board-certified reproductive endocrinologist and infertility specialist. Her fellowship included valuable time in the RMANJ Basking Ridge embryology laboratory, which shaped how she counsels patients in daily clinical practice. Now based in Morristown, New Jersey, she provides care to patients with unwavering dedication.
In addition to staying current with the latest fertility technologies, Dr. Hong and her team actively explore new frontiers in reproductive care. Their pioneering approaches have created success stories for patients who previously struggled to conceive despite specialist care. Dr. Hong has led extensive research and contributed insights to respected publications such as Fertility and Sterility and the Journal of Assisted Reproduction and Genetics, continually expanding knowledge in her field. Her research interests range from embryo culture in the IVF laboratory to preimplantation genetic testing (PGT), endometrial synchrony, and inherited genetic disorders.
As one of the few reproductive endocrinologists in the country trained in embryology, Dr. Hong emphasizes the essential role of this experience in raising standards of patient care.
“To pursue optimal outcomes, embryos must receive meticulous care at every stage,” Dr. Hong emphasizes. “Our collaborative efforts, from the skilled hands of our embryologists to the steadfast support of our administrative and clinical teams, make RMA a global leader in reproductive care.”
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Location and Hours
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Monday
06: 00 - 16: 30
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Tuesday
06: 00 - 16: 30
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Wednesday
06: 00 - 16: 30
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Thursday
06: 00 - 16: 30
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Friday
06: 00 - 16: 30
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Saturday
Closed
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Sunday
Closed
- Closed Now
Affiliated Clinics
Featured Reviews
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Melissa Mannino
1 year ago
Apr 22, 2025
If you are paying out of pocket, be prepared to see this place’s true nature. They are desperate for money and will find any excuse to charge you large fees.
Even after we prepaid the full cost of an IVF transfer, financial coordinator Jennifer Tesoriero emailed me after I was discharged, saying that some services provided while I was paying had somehow not been paid for. Anyone who has worked with RMA knows they require payment before providing any service, yet somehow I still owed a bill of nearly $2000 that surfaced after I left.
When I asked for an explanation, because I had her email as proof that I had paid in full, and asked why I had not been informed of these charges before the services were provided, she said her supervisor would contact me. Months later, I am still waiting for that call.
To those who respond to these reviews with several different email addresses asking people to contact you: I have emailed you multiple times and never received a reply.
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Faith Damian
2 years ago
Feb 15, 2025
Forever grateful to Dr. Morris and her registered nurse Dana for helping us have two beautiful children.
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melissa mielczarek
2 years ago
Jan 15, 2025
We will always be grateful to RMA for giving us two beautiful, healthy boys. We tried to conceive on our own for years before discovering fertility obstacles. After 2 unsuccessful IVF cycles, our final 2 embryos became Logan and, two years later, Luke—it felt meant to be. I wish strength, patience, and love to everyone going through this challenging journey.
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David D.
2 years ago
Jan 4, 2025
Follow-up on Medical Records Request
Dear Clinic Owner,
On 12/18, I submitted a request to have my medical records sent to another clinic. I was assured that the records would be faxed within 10 days. However, as of today, 1/4, I have not received any confirmation, and my follow-up email to medicalrecords@ivirma.com has gone unanswered. No one is answering the phone anymore.
This delay has caused me tremendous stress because every day is critical to my care. I respectfully request an update on the status of my request and that this issue be resolved as soon as possible.
Thank you for your prompt attention to this urgent matter.
S
Shannon Welch
1 year ago
May 29, 2025
RMA is wonderful. Dr. Gill is an excellent, knowledgeable, and compassionate physician. Communication with the care team was excellent. I could message my nurse directly in the app, and she responded immediately. It was amazing! Excellent medical care.
J
Jennifer Porto
1 year ago
May 22, 2025
I cannot say enough good things about RMA Fertility and Dr. Hong's outstanding team, who supported us endlessly throughout our journey. From the beginning, Dr. Hong was a beacon of hope and care. She is not only brilliant in her field, but also exceptionally kind and patient. At our first consultation, she sat with us, drew diagrams, and explained the entire process in detail, leaving us informed and confident. Her genuine care extended beyond the clinical setting—after our unfortunate miscarriage, she showed deep compassion and gave us hope when we needed it most. Thanks to her, we are now successfully pregnant again, and I truly believe she is an angel on earth.
The nursing staff were equally exceptional. Nurse Amanda was always helpful, punctual, and courteous, making every visit comfortable and caring. Sandra at the front desk greeted us with a warm smile every time, and Ernesto, who drew my blood, was always funny and calm, making me look forward to my weekly blood draws.
Many wonderful people contributed to my care at RMA. Although I may not remember every name, I want to thank each of you. Every interaction I had at RMA was positive, and I will always be grateful for the role each of you played in helping our family grow. Thank you, RMA!
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Samantha Merton
1 year ago
May 14, 2025
Update:
Another doctor generously agreed to see me. I was supposed to receive a scheduling call by the end of the day, but no one called, so I called back at 3:30 p.m. The first two calls went to voicemail. On the third call, I blocked my number and it was answered immediately. This doctor was only willing to speak by phone. For something this important, I preferred an in-person discussion like the one I had in February. I was told this doctor does not do that, so I asked to change doctors and was told I could not. I am now stuck with a doctor who refuses to meet in person to discuss the most important issue in my life. Why was I randomly assigned a doctor? What if I do not like them? I should be able to change doctors for any reason or no reason.
After repeated discussions, they reluctantly agreed to a telehealth appointment.
I have also contacted James O’Malley several times and never received a response.
My fiancé and I are deciding whether to have a child now and postpone our wedding, or freeze embryos and wait. My egg count is very low and falling quickly, so I wanted to see a doctor to discuss our options. She refused to see me in person because she had seen me in February. My egg count declined from February to May, and the situation has changed. This is the most important decision of my life, and I need medical guidance, but she refuses to see me. I asked for a call and could not even get that. I have never been refused by a doctor, especially for something this important.
The attached image shows the conversation with the nurse. Our nurse, Dayna, is completely shielded by other nurses. I cannot communicate with her by email, phone, or appointment.
The finance department is also terrible. They charge you twice, but you cannot obtain copies of invoices, so you do not know you were double-charged. More than once, a paid bill was not marked as paid, so my account was frozen and I could not schedule another appointment—assuming a doctor would even agree to see me.
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The Siena
1 year ago
May 6, 2025
Absolutely the worst experience I have ever had. Avoid at all costs.
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E
11 months ago
Oct 24, 2025
Sorry to give 1 star 🙈, but given my circumstances, I truly believe I deserved to be taken more seriously. I am glad I left this company and should have left sooner. That is all. Good luck, ladies, and sending baby dust.
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qbeejlo
12 months ago
Sep 10, 2025
A special mention for Dr. Morris's office and Tracy, who still have not called me back. Do not waste your time. Even a good doctor is not enough when the office service is poor—you will experience unnecessary stress. Their service is inadequate: they call and leave a voicemail, but no one answers when you call back. The customer service center cannot help because they do not understand their own platform. 🤦🏻♀️ They did not even know their system had emailed you that morning! Then they hung up on you!!!! They also threatened to cancel your appointment, although they had more than two weeks to follow up through their own system and determine what went wrong. Absolutely terrible.
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David Walsh
5 months ago
Apr 1, 2026
My wife and I are extremely disappointed with our experience at RMA. The level of professionalism, communication, and patient support we encountered was wholly inadequate, particularly given the nature and sensitivity of fertility treatment.
My wife is a physician, and she has a clear understanding of what constitutes appropriate patient care. We were both genuinely appalled by how her case was handled. The process felt impersonal and transactional, with little regard for the emotional and psychological toll that treatment takes — not just on the patient, but on the family going through it together. At a cost of approximately $20,000 per cycle, the lack of accountability and attention to detail is unacceptable.
My wife underwent two cycles that, by admission, were handled incorrectly. This should not happen under any circumstances, especially in a specialty that demands precision and individualized care.
Following two failed cycles, we made repeated attempts to schedule a follow-up consultation directly with her physician. Despite multiple requests, we were unable to speak with a doctor. Access was consistently restricted through nursing staff, with no clear path to escalation or physician engagement.
More concerning, we were ultimately informed that her physician would no longer continue her care and that she should seek a second opinion. While we are open to doing so, RMA has failed to provide her medical records despite multiple calls and emails to both administrative staff and management. To date, we have received no response. This is unacceptable and directly interferes with our ability to pursue timely care elsewhere — particularly when we have been explicitly told that timing is critical.
If your case is routine and requires minimal physician involvement, you may have a satisfactory experience. However, if you expect access to your doctor, clear communication, and a standard of care that reflects the seriousness of this process, I strongly urge you to look elsewhere.
K
Katie Gallagher
5 months ago
Apr 1, 2026
I am extremely disappointed with my experience at RMA. The level of professionalism, communication, and patient support I encountered was wholly inadequate, particularly given the nature and sensitivity of fertility treatment.
As a physician, I have a clear understanding of what constitutes appropriate patient care, and I was genuinely appalled by how my case was handled. The process felt impersonal and transactional, with little regard for the emotional and psychological strain associated with treatment. At a cost of approximately $20,000 per cycle, the lack of accountability and attention to detail is unacceptable. I underwent two cycles that, by physician admission, were handled incorrectly. This should not occur under any circumstances, especially in a specialty that demands precision and individualized care.
Following two failed cycles, I made repeated attempts to schedule a follow-up consultation directly with my physician. Despite multiple requests, I was unable to speak with a doctor. Access was consistently restricted through nursing staff, with no clear path to escalation or physician engagement.
More concerning, I was ultimately informed that my physician would no longer continue my care and that I should seek a second opinion. While I am open to doing so, RMA has failed to provide me with my medical records despite multiple calls and emails to both administrative staff and management. To date, I have received no response. This lack of responsiveness is unacceptable and directly interferes with my ability to pursue timely care elsewhere, particularly when I have been explicitly advised that timing is critical in this process.
If your case is routine and requires minimal physician involvement, you may have a satisfactory experience. However, if you expect access to your physician, clear communication, and a level of care that reflects the seriousness of treatment, I strongly recommend seeking care elsewhere.
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Lauren Drumm
6 months ago
Mar 27, 2026
I had my first consultation with Dana Browning today, and she was wonderful! She was very kind and patiently answered every question I asked. Thank you!
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Dana Drake
4 months ago
May 12, 2026
Dayna is wonderful! She is thorough and genuinely wants to make sure we fully understand what is happening. 🩷🩷
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Ish Mehta
2 months ago
Jul 1, 2026
The financial team communicated very poorly from the beginning. The doctor was good.
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Carly
3 months ago
Jun 5, 2026
Nurse practitioner Dayna and nurse Kristin are amazing! Dayna is knowledgeable and kind, and Kristin always responds quickly to all my messages and questions. Receiving care at RMA means experiencing this level of personalized attention and thoughtfulness from your very first appointment! Thank you so much, Dayna and Kristin. You are both wonderful!
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K. L.
3 months ago
Jun 8, 2026
My wife and I sincerely thank Dr. Hong, Joyce, and the RMA team for everything they did throughout our fertility journey.
Dr. Hong is wonderful. She is knowledgeable, patient, attentive, and compassionate. She always took the time to explain the treatment plan carefully, making us feel calm, reassured, and well cared for during such an emotional process.
Joyce was equally outstanding. Her kindness, prompt responses, and support meant a great deal to us, especially when we felt anxious or uncertain.
We would also like to express our heartfelt gratitude to the embryology and surgical teams for their hard work behind the scenes. We understand how much effort and expertise went into every step of this process, and we sincerely thank everyone who helped us.
Words truly cannot express how grateful we are to Dr. Hong, Joyce, and the RMA team!
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Grace Gomez
5 months ago
Apr 24, 2026
Dr. Hong gave me tremendous support throughout my egg-freezing process. I first consulted her in 2023 while living in Boston. Even by telehealth, she was thorough, reassuring, and patient in answering all my questions.
Now that I am beginning this journey again, meeting her in person has strengthened my trust in her. She is warm, knowledgeable, and extremely supportive. She makes a process that can feel overwhelming and intimidating much easier.
I have already recommended her to friends considering IVF or fertility preservation. Dr. Hong truly helps patients feel reassured, comfortable, and cared for at every step. I highly recommend her.
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Lauren Dunn
3 years ago
Apr 7, 2023
Dr. Hong is wonderful. She helped us grow our family with two children through IVF. Our journey was challenging, but Dr. Hong was always calm and made us feel she had everything under control, even when things were not going well. Fertility struggles can be overwhelming and uncertain, and I honestly do not know whether we could have made it through without Dr. Hong.
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Abby Davis
3 years ago
Jul 28, 2023
RMA was the best decision my husband and I could have made during our fertility journey. The staff at the Morristown office are among the kindest people we have met. They made me feel safe and comfortable throughout my time at RMA. Sam, Dayna, Dr. Hong, and the rest of the staff are why RMA is the best choice for fertility needs. IVF is difficult for people struggling to conceive, but being surrounded by people who genuinely care truly helps.
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Chun Pan
2 years ago
Oct 17, 2024
I would say she is a good doctor. However, RMA NJ now mandates random starts, which is more convenient for RMA than in the patient's best interest.
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Shabiha Younus
1 year ago
Mar 15, 2025
Dr. Kathleen Hong helped me conceive my oldest son in 2021! I have never met another doctor who genuinely cared for me as she did. Her compassion is unmatched by any physician I have seen. I do not know what she did, but in the two years after her help, I had two more children. She is truly blessed. ❤️
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Many years of experience
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English
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Boston U.
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In-person appointment assistance
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Clinic Address
60 Columbia Rd Suite 140, Building B, Morristown, NJ 07960, United States
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