Dr. Courtney Failor, MD, United States
4.9
Consultations 89
Reproductive Medicine
Doctor Introduction
United States Dr. Courtney Failor, MD
Aspire Fertility San Antonio and McAllen
Working closely with our Lab Director, Dr. Courtney Failor will plan and oversee the entire fertility process, maintain a relationship with our patient’s OB/GYN, and carry out Aspire’s mission to create a better fertility experience for each and every patient.
“Hope is the only thing stronger than fear.”
— Courtney Failor
Dr. Failor received both her Bachelor of Science Degree and her Medical Degree from the University of North Carolina at Chapel Hill. She completed her Residency training in Obstetrics and Gynecology in 2014 at the University of Texas Health Science Center at San Antonio. Following her Residency, Dr. Failor joined the UT faculty as a Clinical Instructor, and went on to complete her Fellowship training in Reproductive Endocrinology and Infertility. She is board certified in Obstetrics and Gynecology, as well as Reproductive Endocrinology and Infertility.
Dr. Failor enjoys many aspects of the field of reproductive endocrinology and infertility – especially educating couples and helping them seek a personalized plan of care to achieve their ultimate goal of having a family.
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Location and Hours
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Monday
07: 00 - 16: 00
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Tuesday
07: 00 - 16: 00
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Wednesday
07: 00 - 16: 00
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Thursday
07: 00 - 16: 00
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Friday
07: 00 - 16: 00
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Saturday
08: 00 - 12: 00
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Sunday
Closed
- Closed Now
Affiliated Clinics
Aspire Fertility Medical Center Satellite, United States
- Reproductive Medicine
Hours: 07: 00 - 16: 00
Featured Reviews
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Gabrielle D
2 years ago
Aug 17, 2024
Excellent experience. Dr. Brown is transparent, gentle, and knowledgeable, and I am excited to work with her on my fertility journey.
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Vanessa B
2 years ago
Aug 9, 2024
I absolutely love Ms. Cheryl! I am now working with Dr. Brown, and they are both very kind and reassuring. I do not feel alone and have received tremendous support throughout my fertility journey. Thank you for everything you do!
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Natalie Vargas
2 years ago
Aug 4, 2024
Cheryl Koone is absolutely wonderful! Her empathy and grace made me feel truly seen and heard, allowing me to embrace my emotions and feel at peace about the future. She is exactly where she belongs, and her sweetness is genuinely comforting. ✨
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Zakia Johnson
2 years ago
Aug 29, 2024
Dr. Brown is the person you want beside you during your journey. She is extremely kind and understanding and consistently provides the best medical advice and guidance. I am so glad to be her patient. She made this emotional process worthwhile.
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Martha Villa
2 years ago
Aug 27, 2024
Our experience with Aspire was not good. No one helped or guided us through our journey; we always had to pursue them for answers. For the past two months, we experienced a lack of care and communication. They also seem to have high turnover among medical coordinators. Not good.
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Johnny castaneda
2 years ago
Sep 17, 2024
Dr. Brown is amazing!! I love that she communicates transparently, does not sugarcoat things, and is compassionate. Thanks to her, we are now 7 months pregnant! Thank you, Dr. Brown, for making dreams come true!
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Marlen Chacon
2 years ago
Sep 9, 2024
She is so kind and wonderful. I love her. She explained everything honestly and answered all my questions very well.
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Veronica Gallegos
2 years ago
Sep 21, 2024
The check-in environment was very inviting. The staff were very friendly. The doctor was informative and easy to talk to. They made my husband and me feel comfortable.
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Christine G
2 years ago
Sep 27, 2024
NP Cheryl was very kind and informative. On the same day as my consultation, she immediately began an action plan. I left the office feeling hopeful!
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lorraine rodriguez
2 years ago
Oct 8, 2024
Disappointing. As a new patient, I was trying to make this work. They canceled my appointment the day before and asked whether I wanted to reschedule. I am a teacher and had already taken that day off. No, I cannot randomly choose another day. I will not return.
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Carlos Arenas
2 years ago
Oct 5, 2024
My wife and I had a terrible experience with Aspire's financial department. After spending over £6 without success, we decided to stop. We had applied for a loan, and before my wife even became pregnant they had already taken 15 grand from LendingClub. We told them we did not want to continue, and they said they would not return the funds until we paid an outstanding balance of 3k. We paid it, and they said the money would be returned within three days, but it has now been over 3 months. I have received repeated calls from LendingClub and have kept calling Aspire to return the money because we no longer want to proceed. For a company with a close working relationship with LendingClub, this has been an ongoing nightmare. I do not understand how Aspire can be so dishonest and unprofessional toward a client who has paid and simply wants to cancel the transaction and have the funds returned to LendingClub. This is a terrible example of a company that does not care about people and has appallingly dishonest professional ethics. We will never use them again.
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Holly Copeland
2 years ago
Oct 17, 2024
I cannot express how grateful I am for my experience with Cheryl today. I feel very fortunate and grateful to have found her as my provider. Cheryl, your kindness, compassion, and empathy will touch many people and help many families. Thank you so much!
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amanda Estrada
2 years ago
Jan 22, 2025
The visit was excellent, but I was disappointed by the follow-up on my lab results and the lack of clarity about next steps.
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Hk
2 years ago
Jan 14, 2025
I am extremely disappointed by this company's unethical and misleading financial practices. I paid the full cost of services in advance, but six months later they suddenly demanded an additional $4,000 and threatened to stop services if I did not pay. Initially, they assured me that insurance did not cover these services. Now they ask whether I had prior insurance, which they previously claimed would not help and marked as “self-pay.” Their inconsistent and deceptive practices are unacceptable and show a complete lack of professionalism and integrity. I strongly advise others to avoid this business at all costs.
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amanda garza
2 years ago
Dec 12, 2024
She was amazing and so patient. We were very pleased that she took time to answer all our questions.
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Laura Anguiano
2 years ago
Nov 10, 2024
I felt comfortable with Dr. Brown, which is very important to me. She explained everything thoroughly and answered all my questions. Dr. Brown and the staff were wonderful!
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Amanda G
1 year ago
May 16, 2025
Cheryl and the entire team are amazing! They made me feel very safe and exceptionally well cared for, and I am incredibly grateful.
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Hannah McGill
1 year ago
May 8, 2025
She was amazing and explained everything! She was proactive for me and my spouse. I loved it!
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Vanessa Lopez
1 year ago
Apr 24, 2025
My visit with Cheryl Kuhn was excellent, and I came away fully understanding my options. She was very helpful, and I felt completely comfortable with her. They explained the finances and options very well. If you want to become pregnant or simply evaluate your fertility health, I highly recommend meeting with the clinic.
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L
12 months ago
Sep 9, 2025
I transferred from Fertility Center of San Antonio to Aspire. Although FCSA was fine, Aspire made me feel like a real patient rather than a number. I had many questions and appreciated that my nurse and doctor took time to answer them.
The only area for improvement is the phone system. Several times I missed a call and received a voicemail asking me to call back, but I could never reach anyone unless I used the new-patient line. I felt bad doing that, but it was the only option. The woman who connected my call said it was fine and that others had to do the same. I was glad they were willing to help. The same thing happened when I was running late. I was stuck in traffic and wanted to tell them I would be about 5-10 minutes late because of congestion on Highway 1604. I could not reach anyone through the current-patient line, so I had to call the new-patient line and ask them to notify my doctor.
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Rachel Salmon
12 months ago
Sep 8, 2025
Highly recommend Cheryl Koone. She has been the most patience understanding Dr throughout this whole process. As she walks you through the process she will also educate you. The journey hasn’t been easy but with the right team on your side it makes it all worth it.
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A Crockett
12 months ago
Sep 19, 2025
NP Koone is wonderful! She performed my intrauterine insemination (IUI) and made me feel comfortable and at ease. She patiently answers any questions you may have.
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Alyssa Avilez
11 months ago
Oct 2, 2025
First, I would recommend Dr. Koone to everyone a million times over! I spent nearly a wonderful year with her. She was very patient throughout treatment and explained every process in detail. She always made sure we felt comfortable with the treatment she offered. She was there when I needed to cry and when I faced difficulties, and she always assured me that we would succeed. She and her team are the best and will always have a special place in our hearts. She is truly wonderful, and we will miss her very much. Our little miracle is on the way!!
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Elizabeth Ramirez
10 months ago
Nov 21, 2025
Cheryl and her entire staff are very helpful! Thank you!
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Priscilla Marks
7 months ago
Jan 29, 2026
I highly recommend Aspire Fertility Center.
They have been very kind and welcoming to both my husband and me. I have had various tests here, including lab work and a saline ultrasound, to assess our situation. We have been trying to conceive for five years and finally decided to try intrauterine insemination (IUI). Dr. Cheryle is wonderful, and she and her entire team, including Erika, made us feel comfortable and helped whenever I was nervous or anxious. They truly go out of their way to help. Although my first IUI was unsuccessful, I will soon try a second time. If you are looking for a good fertility center, consider Aspire Fertility Center ❤️❤️❤️❤️ Please pray for me 🙏, and may my testimony come to pass in Jesus' name, amen. When the time is right, the Lord will make it happen, amen.
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Alyssa Baldwin
7 months ago
Jan 29, 2026
After going from doctor to doctor and specialist to specialist, most of whom dismissed my recurring reproductive health problems, seeing Dr. Brown was a tremendous relief. She listened carefully to my medical history and current symptoms and showed great compassion and understanding before discussing next steps in treatment.
I left the office feeling hopeful for the first time in a long while. As a member of the LGBTQ+ community, I genuinely felt included and accepted.
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Meagen Garcia
6 months ago
Mar 17, 2026
I was diagnosed with polycystic ovary syndrome (PCOS) at 18. After 11 years with my husband without becoming pregnant, we decided to seek help from Dr. Brown. She quickly began investigating the cause of our infertility, which was PCOS, as expected. After one medication cycle, one ovulation trigger shot, and Dr. Brown’s expert guidance, we conceived on our first cycle! I know not every couple is this fortunate, but if you are considering your next step, Dr. Brown and her team are an excellent choice!
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Nandita Reddy
6 months ago
Mar 7, 2026
Dr. Baltazar and her entire team treated us extremely well. She was very thorough and always brought positive energy to everyone around her. Thanks to her and all the kind people here, we have two healthy babies.
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Kayla Johnson
4 months ago
May 3, 2026
The clinic feels very safe and comfortable. The staff are warm, friendly, and happy to answer questions. Dr. Amy Brown is especially wonderful—kind, soft-spoken, and very knowledgeable. She made me feel at ease and valued, without any judgment. Highly recommended!
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Zak
4 months ago
Apr 28, 2026
Their finance department is extremely corrupt and fraudulent. They will find ways to charge you without reason or evidence. When you ask to see the bill, they will not provide it. This organization needs to be shut down.
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N M
4 months ago
Apr 28, 2026
Very disappointing experience with this company. They billed us for egg storage even though we never authorized it. Of all the eggs, only one was healthy and the other two were still defective. They asked to keep them free for only 60 days, in case something happened to the main one, and then stop storage after 60 days. Our child died, and they know it, yet months later they continued sending bills. We now know they stored them beyond 60 days without our consent. Despite our emails asking for proof of consent for this fraudulent claim, they did not provide any and instead sent us to collections, which is extremely frustrating. Below is a copy of their response.
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Alexis Moultrey
2 years ago
Aug 16, 2024
Very clean, with excellent staff and a short wait. The doctor developed a plan, kept me informed at every step, and added options. They made me comfortable with the entire process of trying to conceive. Dr. Amy Brown is amazing and has a wonderful presence that put me at ease. Her staff are also very helpful and make every visit pleasant.
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Staci Revilla
2 years ago
Aug 15, 2024
I like Dr. Failor and highly recommend any physician at Aspire's San Antonio office. She is an excellent, highly trained reproductive endocrinologist.
I posted about billing issues earlier this year, but Aspire has corrected them. From the feedback, you can see that the staff have worked to acknowledge this at checkout and in every interaction.
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Taylor R
2 years ago
Aug 10, 2024
I will begin by saying that my first IVF clinic was an absolute nightmare. After that experience, I swore I would never undergo IVF again. It took four years, but we finally decided to try once more. This time I read many reviews and researched each clinic's success rates. From our first visit to Aspire, I could tell it was different. Patients returned with newborns to greet the staff, and everyone smiled and talked. I never saw anything like that during roughly 1.5 years at my first clinic. Dr. Baltazar immediately put us at ease. At our second visit, she looked up from her computer and greeted us by name when she saw us being shown to a room. At the previous clinic, the doctor would hurry past, avoiding eye contact or conversation whenever possible. Dr. B helped me become pregnant within about 1 month of treatment at Aspire, compared with around 1.5 years at my previous clinic. That pregnancy ended in miscarriage, which was not the clinic's fault. We waited several months before trying again, and Dr. B's plan succeeded once more. Our due date is only 2 months away. Dr. B performed every ultrasound, and I could ask her questions at every visit. My former clinic allowed me to speak with the doctor only at the initial appointment and on embryo-transfer day; otherwise, I would be placed in a room and usually wait more than an hour until someone was available. Dr. B was always busy but took time to answer every question carefully and never rushed out. She included me in the care plan. When I expressed how afraid I was of injections this time, she changed the plan so I could try another route. She ordered far fewer blood draws than my last clinic, and the phlebotomist never missed. Only two nurses, Amy and Michelle, worked with me, and both were wonderful. I could message them through the portal, and they always responded the same day. At my former clinic, I saw a different nurse every time, and no one knew where I was in the schedule, causing countless errors and tremendous stress. Aspire accepted my fertility insurance, so we paid only a fraction of what the first clinic charged. IVF is not enjoyable, but Dr. Baltazar and her staff made it as easy as possible. I only wish we had gone to her first.
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Rosita Elvira Lopez Garcia
2 years ago
Aug 28, 2024
She was very kind and helped us schedule an appointment.
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Kallie Garbrandt
2 years ago
Sep 17, 2024
Dr. Failor and her team are amazing. They made me feel comfortable and confident throughout. They explained every detail and answered all my questions without making me feel foolish or bad about myself. I would recommend them to anyone!
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Julie Khmelchenko
2 years ago
Sep 7, 2024
The doctor was professional and concise and willing to explore every option based on my history and current circumstances.
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C H
2 years ago
Jan 7, 2025
We had a wonderful experience with Dr. Browne and NP Koone. Nurse Christine was also very helpful. We were IVF transfer patients from TCF, and being seen by such a caring and knowledgeable team truly changed our lives. Thank you for helping us build our family. Depending on scheduling needs, we saw Dr. Browne at both the Sonterra and Medical Center locations.
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Crystal Rodriguez
2 years ago
Dec 12, 2024
This is a journey that is not yet over. I met Dr. Knudson a few years ago. Although my laboratory and scan results were good enough to begin treatment at the time, I had to take a break because wedding planning and living a healthy lifestyle kept me busy. Fast-forward to this year: I was ready to begin treatment, so I had a new consultation with the doctor and repeated the laboratory work. Some things had changed, and we needed a new plan for how I could conceive. I completely trust my doctor to guide me in the right direction. We just completed our first fertility treatment, and it was a wonderful experience. Now I must wait to see whether all the effort will result in a baby. To anyone undergoing fertility treatment: be kind to yourself, be patient, and have a good support system. Trust that your doctor has your best interests at heart. I am grateful that I can receive treatment and have options. My journey is not over; it is only beginning. Thank you to my doctor for always making me feel comfortable. Good luck to all fertility warriors.
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Lilibeth Salazar
2 years ago
Dec 11, 2024
I am happy and satisfied with the care provided by Dr. Balthazar and her team. From the front desk to Amy and Michelle, you are all wonderful. Dr. Balthazar is very professional and caring, and she does not give up on helping. We are still on this journey and hope for the best outcome. Thank you very much.
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Lisi Aviles
2 years ago
Jan 30, 2025
Great team great service I do not have one complaint everything has been a smooth sailing. Thank you Dr.Failor and team
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laura Garza
2 years ago
Feb 11, 2025
Dr. Brown was recommended by a family member, and I am so glad I decided to see her! I had struggled with uterine fibroids for years. Four doctors told me they would not remove them, and I remained in pain while my partner and I tried to conceive for years. Within 3 months of meeting her, she had performed surgery and removed the fibroids. After surgery, I had my first menstrual cycle, and I could not believe I had endured so much pain for so long without a doctor listening to me. I am extremely grateful to Dr. Brown for helping me!
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Anne Rangel
2 years ago
Feb 25, 2025
I loved having our fertility doctor beside us through every step of building our family. All our questions were answered honestly, without sugarcoating. We also felt very well supported by the Aspire team! I am so glad we chose this clinic for our fertility journey.
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Georgina De La Pena-Caldera
2 years ago
Feb 22, 2025
I cannot say enough good things about Aspire Fertility Clinic! From the moment I walked through the door, the entire team made me feel welcome, supported, and cared for. The staff are knowledgeable, compassionate, and committed to guiding patients smoothly through every step of their fertility journey.
Dr. Balthazar took time to explain every procedure thoroughly, answer all my questions, and create a personalized treatment plan. Nurse Amy and the support staff were always kind, patient, and encouraging, which made an enormous difference during an emotional process. The clinic itself is clean, modern, and well organized, creating a comfortable, calm environment.
Throughout my experience, I felt confident that I was receiving the best care. Aspire Fertility Clinic truly goes above and beyond, and I am deeply grateful for their support and expertise. I highly recommend them to anyone seeking fertility treatment!
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Ebony Valentin
2 years ago
Feb 20, 2025
It has been a great experience so far, and the staff in both McAllen and San Antonio have been very kind. The information is detailed and easy to understand. I am glad I chose Aspire for this incredible journey.
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Nancy Duke
2 years ago
Feb 18, 2025
The best place! They take time to listen and answer all your questions, and you feel very welcome. It took us a while to decide to see a fertility doctor, and we are so glad we traveled and began the process with Aspire.
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Logan Gregan
2 years ago
Feb 18, 2025
Today I officially graduated from Aspire, and I cried happy tears all morning! Leaving the clinic and team that helped you reach your ultimate goal is bittersweet. Dr. Failor was everything I needed, and I will always be grateful to her and Erica. Aspire was not my first fertility clinic, but my journey became much easier after I transferred there. I went from having no diagnosis to receiving one, then to a successful egg retrieval and pregnancy! Thank you, Dr. Failor, and thank you, Aspire!
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Jessica Luth
2 years ago
Feb 26, 2025
I recommend starting here for fertility support. Because my husband and I had been trying to conceive for more than a year, we did not need a referral. Although I was nervous about the appointment, the team made me feel comfortable and at ease because I had come to the right place.
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Pamela Figueroa
1 year ago
Jun 2, 2025
So far, Dr. Failor, Dr. Knudston, Dr. Browne, and Nurse Erica have been wonderful and supported us at every step. Our journey is not over, but they have done excellent work, and over the past two years I have developed close relationships with their staff. We are very grateful. We have had two egg retrievals and have seen every doctor except Dr. Balthazar. We are very pleased with our current care and are waiting to see what comes next.
Special thanks also to Nurse Cheryl—we could not have come this far without her!
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Valeria Garza
1 year ago
May 24, 2025
Dr. Failor was very helpful and supportive. Thanks to her attentive care, my baby is finally here, and I could not be more grateful. All the staff were courteous, wait times were short, and the clinic was always clean. I sincerely appreciate everything they did for me.
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Tyler Ertzberger
1 year ago
May 15, 2025
The IVF and surrogacy journey is not easy. Beyond the financial concerns, you must feel confident that you are making the right decisions. We evaluated several clinics and soon learned that not all follow FDA guidelines. After our first call to Aspire, it quickly became clear that they were among the best and most caring. They looked after us, truly understood the process, and knew how to make it as smooth as possible. As a family with two fathers, we felt loved and appreciated throughout. They answered our countless questions without hesitation so that we understood everything clearly.
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Silvia C. Guillen R.
1 year ago
May 1, 2025
I had an appointment today at Aspire Fertility McAllen and honestly left feeling hopeful, calm, and happy! Dr. Magdalena Salinas was very kind. She took time to explain everything calmly and answer every question. The other women on the team were also wonderful; they truly care for you from the moment you enter the clinic 🩷
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Jess Thoma
1 year ago
Jul 12, 2025
I came here for a second opinion. The doctor was very cold, neither welcoming nor friendly. She basically said my chances after miscarriage were low, there was nothing they could do, and because we had already been trying for 8 months, there was no real hope. It was ridiculous. She said I had only a 10% to 15% chance of becoming pregnant on my own. I went to another clinic and did not need IVF. I am now 33 weeks pregnant. This is not the right kind of doctor for someone trying to conceive. I do not recommend her. On top of that, their fees are outrageous given their success rates.
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Dania Yanez
1 year ago
Jul 22, 2025
I had an excellent experience at Aspire. The staff were professional, flexible, and very helpful. They always worked around my schedule, ensuring that the entire process was smooth and convenient.
What impressed me most was their clear communication. They took the time to explain every step carefully and ensure that I fully understood each process. I also received timely updates through the Prelude app, so I never had to worry about my progress.
Overall, I am very grateful for their dedication and attentive service. Highly recommended!
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Alejandra
1 year ago
Aug 9, 2025
his fertility clinic is absolutely wonderful! Everyone there was so professional, kind, and genuinely happy to help. You can tell they truly enjoy what they do, and their positivity made the whole experience feel so much easier. I would recommend this place to anyone without hesitation!
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Alyssa Hernandez
11 months ago
Oct 18, 2025
The staff was friendly and welcoming, and the medical professionals, from master's-level staff and registered nurses to doctors, were knowledgeable. Excellent service and care.
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Dayana Reyes
11 months ago
Oct 17, 2025
I was afraid when I arrived, but my dream of becoming a mother and the team's warm welcome made my fear disappear. Everyone I met was kind and helpful. I have no complaints. I simply want to thank everyone who treated me kindly today and helped me move closer to my dream. Thank you. 🫶🫶🫶🫶
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Ileana Veloquio
10 months ago
Nov 3, 2025
My partner and I both greatly enjoyed the experience. They taught us a great deal about IVF and patiently answered all our questions. They also gave us a clear, easy-to-understand step-by-step plan, making it easy to get started. We are very grateful and excited to begin this journey.
Thank you all so much❤️
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Ana Ramirez
9 months ago
Dec 7, 2025
Dr. Baltazar is one of the best doctors. I feel very comfortable with her. She truly put all my concerns to rest.
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Balery Espinoza
9 months ago
Nov 27, 2025
I wasted so much time here. When I arrived, they did not have my insurance information, so I gave it to them. They never told me whether my insurance covered the visit, so I assumed it did because they said nothing. Only after the appointment did they tell me they did not accept my insurance. They had many opportunities to tell me but waited until the end. They could simply have said, "We do not accept your insurance, but you can still be seen." Months later, they keep sending me bills. I do not mind paying and could even have paid on the spot, but the problem is that they did not inform me as the patient until after the visit. I feel deceived. If you visit or plan to visit this clinic, check your bank statements and proactively ask the front desk about your insurance, which they should tell you about without being asked. That way they cannot try to take advantage of you.
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Coco_nut_jojo Nosa
9 months ago
Nov 27, 2025
This clinic is terrible for Hispanic women, and I strongly advise against it. My pregnancy failed because they transferred my embryo after culturing it for only one day. An embryo needs six days to develop to the fetal stage before transfer. This clinic is a complete scam. If anyone else experienced this, contact me here, review your records, and file a lawsuit, because this cannot continue happening to other women who want to become mothers. The nurse assigned to me was very incompetent and kept saying I did not become pregnant because I was too old. I remember she had her own second treatment at age 41 and became pregnant, so she was also too old. Her name was Erica, and this happened in October 2025. Do not let them transfer your embryo this early. Watch videos and educate yourself before starting treatment at this clinic that steals your dreams. This clinic will destroy your dream of becoming a mother.
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Hilary Lomax
9 months ago
Dec 16, 2025
Aspire Fertility is amazing. The staff are highly professional, and Dr. Brown and her team are helpful and knowledgeable. The nursing and surgical teams are also skilled and well trained. I would recommend Aspire and Dr. Brown’s team without hesitation. They are truly helping our family achieve its dream, and the journey has been incredible so far.
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Christina Smalls
7 months ago
Jan 21, 2026
I was excited to meet them and begin my family-building journey, but they canceled my appointment and texted an unfamiliar number I had never verified. Make sure they have your own cell number, or you will not receive notice that an appointment you waited over a month for was canceled. When you contact the office manager, they only say, “We are sorry; we can schedule another appointment.” You must visit several websites to complete forms. If they assume you have information you were never given, you will never receive it. You take time off work and then have to call to learn they canceled your appointment. If they cannot manage something as simple as forms, I would never entrust my body to them. You feel like a number on an assembly line, which is unfortunate given how much money they make from each person, but that is the reality.
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J Cali
8 months ago
Jan 10, 2026
My first visit was wonderful! I really liked this place and felt I learned a great deal during my first appointment.
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Dulce De Leon
8 months ago
Jan 9, 2026
We traveled to San Antonio for our initial consultation at the Alamo Heights clinic and had a wonderful experience. Everyone was kind and professional, making us feel welcome and comfortable. This helped greatly because we were very nervous and did not know what to expect.
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Cameron Adams
8 months ago
Jan 8, 2026
I previously knew little about fertility treatment, but after exploring all our options, I can confidently say that choosing Aspire was one of our best decisions. We look forward to beginning our fertility journey with Aspire's excellent care team.
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Brittany Smith
7 months ago
Feb 14, 2026
Aspire was absolutely the best clinic for my first fertility treatment experience. They are highly professional and understand every aspect of the process. As a veteran, I received very clear guidance and comprehensive help throughout. I could not ask for a better team or clinic. I look forward to having my embryo transfer there and working with the Aspire team again. I recommend this clinic to anyone seeking a smooth, low-stress fertility treatment experience.
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Valiant Wellness
7 months ago
Feb 2, 2026
This clinic is driven by money and does not care about patients. My appointment was only a 15-minute consultation with a nurse practitioner (NP), who mentioned some other fertility resources. I never heard from her again, but the clinic sent me a $400 bill. I have no insurance. I only spoke briefly with the NP; there were no tests and no medical history was taken. Do not go to this clinic! The information she gave me felt like something AI could have provided.
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Syl Boehme
5 months ago
Mar 29, 2026
I had an excellent experience here. Dr. Feller and her team are outstanding and lovely. I highly recommend this clinic.
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Mariah Allen
5 months ago
Mar 27, 2026
The receptionist and the woman who drew my blood were the only people who made me feel welcome. They spoke with me rather than down to me and treated me like a person. The doctor and her nurse were nice, but they did not listen. It felt as though they were simply telling me what to do instead of hearing why I was there. I never had a chance to explain my actual reason for coming. The doctor immediately began prescribing medication and recommending things. They never asked why I was there or whether I agreed with what they were telling me. Overall, it was a poor experience, and I will not return.
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Jessica Marley
5 months ago
Mar 25, 2026
The staff and doctors are friendly and helpful, and they care about patients and their needs.
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Xuan Wang
6 months ago
Mar 15, 2026
I have to say this place feels extremely money-driven. My first appointment with the doctor was a 20-minute virtual visit, and I was billed $1,400. I do not understand what justified that charge. Later, I transferred to another clinic, but before doing so, I had already paid a surgery deposit to them. Since then, I have not received any response regarding when I will get my surgery deposit refunded. All the message I send it out and got ignored.
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Cecilia Orta
6 months ago
Feb 27, 2026
I love this place! Everyone is thoughtful and kind. It is the best IVF and IUI clinic you will find, and we have visited many clinics in Southern California and San Antonio. We recommend Aspire without hesitation. From the moment you enter until the moment you leave, the experience is unmatched. The people are what make this clinic exceptional. My friends have also had children with different doctors here and highly recommend Aspire. My doctor is Dr. Knudtson, and she is wonderful.
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Bree
5 months ago
Apr 16, 2026
I was with this clinic for three years, starting with IUI and moving to IVF after my third miscarriage. My first transfer succeeded, and the clinical staff were always warm and friendly. But the billing department was terrible. Three times they told me the procedure was covered and gave me a list of exclusions. I have complete written records showing the representatives contacted, verified dates and times, my member policy/group/ID, and the ICD and CPT codes confirming coverage. Yet seven months into pregnancy I received a bill for a remaining balance that the clinic had repeatedly said was covered. This is negligence. I repeatedly told billing that several denied claims needed to be resubmitted with the correct codes so my insurer would pay. Portal messages went unanswered, so I had to call to confirm they would resubmit corrected claims. The billing and coding problems have been the worst part of this experience. My insurer now will not pay a bill despite the clinic initially giving me a list of my plan's coverage and exclusions. Had I known their information was wrong, I would have considered other options before IVF. I accept that I had responsibilities too, but I trusted the clinic to handle the insurance process. I do not know which CPT and ICD codes they use—am I expected to do their job? Now I must correct their errors myself. I have just given birth, am recovering from years of fertility treatment and hormones, and lost my job in the process. Thank you to the clinic for helping me have my baby, but the billing department is deeply disappointing.
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Katelin Simonson
5 months ago
Apr 3, 2026
I was very nervous and not looking forward to visiting a fertility clinic. Infertility and recurrent pregnancy loss are deeply personal experiences that are not always easy to share. Dr. Amy Brown was skilled and kind, and the entire clinical and support team cared for me. They clearly explained what would happen next and patiently answered all our questions.
Thank you for making an experience I feared feel “not so bad.”
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Maria Cisneros
5 months ago
Apr 2, 2026
I recently visited Aspire Fertility in San Antonio. I had been to another clinic but felt the test results were not right, so I sought a second opinion and am very glad I did.
During the consultation, Dr. Balthazar carefully reviewed my records and listened to my fertility journey. She then arranged an examination with Dr. Kostroun, which showed that the initial diagnosis from the first clinic was inaccurate.
A fertility journey is never easy. Previous appointments left me confused, overwhelmed, and discouraged, but this experience was completely different. The doctors explained everything thoroughly, I felt heard, and for the first time in a long while I left with clarity, answers, and even a smile.
I will soon schedule surgery and feel hopeful about the future. I sincerely appreciate the excellent care, compassion, and professional guidance.
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Hanen S
4 months ago
May 8, 2026
My recent visit left me with mixed feelings. Fertility treatment is a deeply sensitive journey, and many patients already carry considerable emotional, physical, and financial stress before entering the clinic. For that reason, small details in communication and the patient experience can have a major impact.
Clinically, the clinic appeared organized and efficiently busy, but personally I did not feel that I received much individualized attention. Even though the test results were reassuring, the overall experience felt more administrative than supportive, which was especially disappointing at a facility focused on fertility care.
As a self-pay patient, I also found the clinic’s pricing structure difficult to understand. The consultation fee alone was much higher than at other places I had researched, and the overall treatment costs were also substantially higher than at many other clinics. Fertility treatment already places patients under enormous emotional strain, so financial transparency and flexibility are essential for those going through it.
I sincerely hope clinics continue working to balance efficiency with compassionate care, because patients seeking fertility treatment are often experiencing one of the most vulnerable periods of their lives.
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Yulia Mandernach
4 months ago
May 7, 2026
I am a first-time IVF patient who values collaborative, transparent care and wants to participate in decisions about my own body.
Aspire Fertility San Antonio is efficient and organized, with a strong support team that includes nursing, embryology, and financial staff.
However, my experience with physician communication and decision-making was disappointing.
During my first stimulation cycle, the clinic changed my treatment plan without discussing alternatives, despite my clearly stated desire for shared decision-making. After egg retrieval, I was unable to schedule a follow-up for several weeks, leaving me without guidance on next steps even though I was ready to continue treatment. I was also unexpectedly informed of my genetic testing results while out of town, without any preparation.
When I raised these concerns, the physician acknowledged the delay but explained that follow-ups occur only after PGT-A results are available—a fixed policy that had not been communicated in advance.
Because I still valued the broader team, I later tried to switch physicians within the clinic and continue treatment. After repeated follow-up, I was told that this was not allowed. This policy had not previously been disclosed and caused further lost time in an already time-sensitive process.
Overall, the clinic operates efficiently, but its model felt directive rather than collaborative. If you value participation in decisions and clear, timely communication, this clinic may not be the right fit.
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Jacqueline Solis
4 months ago
Apr 24, 2026
I want to share my wonderful experience with Dr. Brown. This was only my first appointment, but I felt truly heard. She listened patiently to my concerns, answered my questions, and never made me feel rushed or dismissed.
I highly recommend Dr. Brown. 💛
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N M
4 months ago
Apr 24, 2026
I am extremely disappointed with this company. They sent us bills for egg storage that we never authorized in the first place. Months later, they continue sending bills, and we have only now learned that they performed this service without our consent.
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Rosario Villesca
2 months ago
Jun 30, 2026
Aspire has been helpful, friendly, transparent, and concise in answering every question. The team is very well-informed and knowledgeable, which helped me feel at ease and confident in their approach.
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Emely
2 months ago
Jun 25, 2026
To say the least, I am so disappointed. My husband and I had both been looking to come back here to ask about IVF treatment. I called today around 2:15/2:30, and a very unfriendly woman answered the phone. I told her my first name and asked to schedule an appointment to learn more about IVF treatment and ask some general questions. The only thing she said was, “Birth date.” After asking twice, she said, “Oh, that's not the last name you gave me, but okay.” I said, “I never gave you my last name, but okay?” She then asked about my insurance, which I did not have the last time I came, though I do not understand why that is an issue. I told her I have insurance now and only want to schedule an appointment to get more information and speak with someone. She replied, “Well, I can't schedule an appointment for you without your insurance.” I told her I understood but just wanted more information about the process. At that point, I wanted to hang up because her entire tone was so uncomfortable that it made me not want to return.
I have NEVER felt so embarrassed, disgusted, and upset at being spoken to so condescendingly, as though paying out of pocket without insurance is not an option. This is such a sensitive and personal matter, yet she was extremely condescending and rude, to say the least. We will NEVER recommend or return to this place. Thank you to today's “wonderful and kind” front desk staff member for making us NEVER want to come here again.
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Andrea Mendoza
2 years ago
Aug 19, 2024
Dr. B is such a caring person! I could not have found a better doctor for my journey. Thank you!
A
Allison Munoz
2 years ago
May 7, 2024
We came in after a failed Clomid cycle and were able to see Dr. Failor. She listened and explained her concerns. We completed fertility testing, and when everything came back normal except for my PCOS, she gave us an opportunity to try timed intercourse. We were able to conceive with letrozole! We had given up hope of adding another child to our family. She listened when we said we did not want IVF or IUI and preferred to try medication. She listens to her patients and gives them advice and the best treatment options. We were fortunate to use timed intercourse, but all testing had to be normal first. She went above and beyond for us. Thank you!
A
Adriana Moord
2 years ago
Aug 25, 2024
We felt very welcome. Cheryl was excellent—quick to answer our questions, knowledgeable, and genuinely caring. The best experience; highly recommended.
J
jade garcia
2 years ago
Sep 19, 2024
Dr. Knudtson is wonderful! She is helping my wife and me through our fertility journey and reassures me about every issue or concern. Dr.knudtson created a genuinely safe space for us, and I highly recommend her to all LGBT couples trying to conceive 🩷
J
Jessica Saldivar
2 years ago
Sep 16, 2024
Cheryl was very kind and patient. She answered every question thoroughly and informatively. Our journey has been difficult and long, but her attentiveness made us feel she genuinely cared about us and our journey. Highly recommended!!
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elisa rodriguez
12 months ago
Sep 21, 2025
Answered all of our concerns understood perfectly well our situation would definitely recommend
D
dug e dug
11 months ago
Oct 18, 2025
This doctor identifies problems and solves them. If he believes you do not need his services and the issue lies elsewhere, he tells you directly and shares his knowledge. He is a true gentleman.
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Victoria Barrera
10 months ago
Nov 21, 2025
HSG (hysterosalpingogram)—0 pain
I am extremely grateful to this practice and for everything they do for patients. If I could do it again, I would advise not using the restroom before going to the hospital because they will ask you to provide a urine sample in a cup. It was excellent, and I am truly happy. I took 4 ibuprofen tablets, 2 Tylenol tablets, and 3 OLLY anti-anxiety gummies. I brought sanitary pads, wipes, antibacterial wipes, and a heat pack for after the procedure. I hope my experience helps others💜. Everyone's experience is different, and you can do it too.
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Norma Pena
9 months ago
Dec 20, 2025
This was my first visit. The woman at the front desk was very professional and welcoming, and Dr. Failor was wonderful. She explained everything clearly and made me feel at ease. I recommend this clinic.
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Odett G
7 months ago
Jan 24, 2026
Hello, my name is Odette Garcia. I have an appointment on Monday, but I am not from San Antonio. I would like to know whether my appointment was canceled because of the weather. I had a missed call on Thursday and tried calling back, but no one answered. I do not want to drive there in bad weather on Sunday only to find that my appointment was canceled... Could someone please call or email me? 🙏
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Chelsea T
6 months ago
Feb 23, 2026
Dr. Kostyren provided a great deal of useful information during the consultation. She was understanding about my previous pregnancy loss and patiently answered all our questions. She made me feel very relaxed during the ultrasound. I know she will be an ideal member of our future care team. Highly recommended.
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Paola Salinas
6 months ago
Mar 15, 2026
At our first visit, Cheryl and the entire staff were wonderful. They made us feel comfortable and valued. Best of all, we did not wait for hours—the appointment started exactly on time!
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Carissa Marlowe
3 months ago
May 29, 2026
She is the kindest, most gentle, and best doctor I have ever met!
M
Meagan
4 months ago
May 4, 2026
My husband and I met with Dr. Feiler and felt very reassured. All our questions were answered, and we are excited to begin this journey.
D
Darana Martinez
5 months ago
Mar 27, 2026
Her clear explanations and friendly manner were excellent. She gave me great confidence, and I highly recommend her. Everyone there was kind and professional.
D
Deborah Grant
8 months ago
Jan 12, 2026
Dr. Feller is wonderful! She is highly skilled and kind, and you can tell that she genuinely cares about her patients. The entire clinic staff are excellent and thoughtful! Highly recommended! 10/10
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Courtney Dunn
11 months ago
Oct 2, 2025
Dr. Failor and his team are wonderful—highly recommended. They are ethical, knowledgeable, thoughtful, and genuinely attentive to your individual circumstances.
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Tyler Bonner
12 months ago
Sep 7, 2025
We love Dr. Failor so much! She was wonderful throughout our treatment and helped us build our family.
J
Jay Russell
2 years ago
Feb 14, 2025
Dr. Failor is more than an amazing doctor. She is so kind and caring. We have recommended her and her team to anyone seeking an excellent doctor and experience. We are fortunate to have her as our doctor now and in the future. She and her team deserve a million stars.
R
rolando Co
1 year ago
Apr 7, 2025
Dr. Failor is very patient and understanding. She explained the entire process and answered all our questions. She is the best. The front-desk staff and her team took excellent care of us. I am extremely pleased with the entire experience. I highly recommend Dr. Failor and her team.
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Many years of experience
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the University of North Carolina at Chapel Hill
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Clinic Address
4330 Medical Dr #150, San Antonio, TX 78229, United States
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