Extremely Disappointing Experience 1. Lack of Communication: I did not receive any confirmation call or text regarding my appointment and had to follow up myself, which was both inconvenient and concerning. 2. Unhygienic Facilities: The restroom located across from the reception desk — near the coffee and tea bar — was in an unacceptable condition. It was not only unclean, but the toilet had been left unflushed and the door left open, which created a very unpleasant and unsanitary environment. I immediately reported this to the receptionist. A higher standard of cleanliness and facility maintenance is expected. 3. Outdated and Uncomfortable Examination Room: The room designated for the semen analysis was extremely outdated. The floor tiles appear to be decades old. Additionally, the adult content on the TV required patients to purchase viewing minutes, with only brief, silent clips available otherwise — which is inappropriate and impractical for the intended purpose. When I inquired about how the system worked, the technician was unable to assist. Due to these concerns, I chose to leave the appointment and rebook at the Basking Ridge location, which has always provided a significantly better experience. Unfortunately, I will not be returning to the Somerset branch. The contrast in quality between locations is stark, and I hope serious improvements are made.

You are the reason for the best thing in my life—my son ❤️ Thank you, RMA!

Everyone at RMA is pleasant and welcoming. The entire process from start to finish was very quick and smooth. Dr. Hock is so knowledgeable and sweet.

I am extremely grateful to this outstanding team, especially Dr. Leo Doherty and his assistant Jennifer Saldarriaga. You made my family possible. I also want to thank all the nurses and ultrasound teams at the Morristown, Somerset, and Springfield offices, as well as the receptionists and phlebotomy teams at every facility. God bless you all!

I had an excellent experience at RMA. The doctors, nurses, and care staff are highly professional and outstanding. I received detailed explanations of every part of the process, and the nurses always kept me updated through the portal about test results, medications, and other tasks. Whenever I had questions, messages and calls were answered promptly. As this was my first pregnancy, I was initially very afraid, but RMA made my conception journey much easier. I recommend RMA to anyone seeking assisted reproductive treatment. Trust me, you will not find a better choice than RMA😊

After nearly two years as an RMA patient, I feel compelled to share my experience so others can make informed decisions. Unfortunately, my time here involved disappointment, poor communication, and a serious surgical error. First, the positive: the front desk staff and phlebotomists are the heart of this institution. Their warm smiles and kindness during early-morning visits brought some comfort during a difficult journey. Unfortunately, that is where the positives end for me. The clinical care lacked a human touch and often felt robotic. I frequently contacted doctors and nurses with questions or concerns and waited weeks for a response, if I received one at all. Communication was not only frustrating but discouraging, especially during treatment as physically and emotionally draining as fertility care. The turning point was surgery at RMA that sent me to the emergency room and later required corrective surgery. I was told my fallopian tube would be cauterized to prevent hydrosalpinx, but the wrong location was cauterized. This error could have ruined my entire fertility journey. Fortunately, a referring physician—ironically, my RMA doctor—helped me find another surgeon who corrected the mistake. The new doctor also encouraged me to seek fertility treatment elsewhere, which I did. I am now 7 weeks pregnant under a completely different team, and I genuinely believe leaving RMA transformed my life. RMA is expensive, and for the price I expected better care. I strongly encourage anyone considering this clinic to research thoroughly and explore alternatives. Fertility treatment is already challenging; you deserve a communicative, caring team that, above all, treats you as a person rather than a number.

This place is wonderful, and all the staff are highly professional and courteous.

Do not waste your time, money, or energy. Infertility is stressful enough without the added burden of incompetence. 1. My bill had someone else’s name on it. I called finance three times to confirm the charges were actually mine. The woman I spoke with was one of the nastiest people I have ever encountered, and I am a nurse, which says a lot. I asked for a manager, but three days later he still had not called back. 2. Since meeting Dr. Doherty, I have been assigned three different nurses. None responded to my requests for help. You cannot reach anyone by phone. All communication is through a portal and feels entirely robotic. No one communicates by phone. 3. No one answers when you call. You can leave voicemails for days without a return call. Dr. Doherty is kind and thoughtful, but it is unfortunate that he works for such a poor organization. As a nurse, I know the standard healthcare should meet. I have not even begun treatment with them, and this has been my experience so far. It has shown me everything I need to know.

I am so glad I found a clinic like RMA and a doctor like Dr. Hock. They are the best team I have encountered. My experience was excellent, and they were very attentive. I appreciate their hours because I do not have to miss work, which is a bonus for me. Overall, I would recommend this clinic without hesitation. Thank you for everything you do.

She was very attentive, warm, and kind. She ensured that my husband and I were fully informed as we decided to grow our family.

Excellent experience, highly recommended. Thorough and attentive service.

We are grateful to everyone at RMA Somerset, from the medical staff to the receptionists, social workers, and financial counselors. Our miracle arrived nearly three weeks ago. Thank you for making our dream come true.

RMA made my dream of becoming a mother come true. They have a dedicated, compassionate team and some of the best doctors and nurses. If anyone is struggling to build a family, RMA is definitely worth visiting.

The doctor understood my concerns, gave me confidence, and clearly understood the ultimate goal. I would recommend them 100%.

Our baby was born last month. I wanted to leave a positive review because they helped me so much. Thank you to Dr. Doherty and nurses Melissa, Lauren, and Jennifer. They are an exceptionally trustworthy, caring, and dedicated team. Thank you so much! I highly recommend RMA!

Dr. Leo Doherty made the consultation very smooth. He ensured I was comfortable and explained everything respectfully and clearly. The other RMA staff were also very helpful and considerate. This made it easier to face and manage such a sensitive time.

You simply cannot reach them by phone. I tried several times and could not reach a person. I initially chose this clinic because it was close to work, but ultimately selected another solely because someone there answered the phone, was friendly, and asked how they could help. Sometimes good customer service and prompt responses truly make all the difference.

Dr. Schwartz is professional, great bedside manner, understanding, and easy to talk to about my concerns. She’s knowledgeable about reproductive health and medicine. Strongly recommend her and her team at RMA Somerset.

Dr. Doherty and his staff are wonderful! Thanks to RMA, we have a healthy baby boy!

I cannot express how grateful I am for the incredible care provided by Dr. Leo Doherty at RMA Freehold. From our first consultation, Dr. Doherty took time to listen to my concerns and answer every question with great patience and expertise. His professionalism, genuine care, and compassionate manner made an enormous difference in my fertility journey. Thanks to his guidance and the excellent RMA team, I am delighted to share that I am now pregnant with twins, due in April! Dr. Doherty's support and RMA's advanced treatments gave me the hope and confidence I needed. I will always be grateful for his role in helping us achieve this dream. Highly recommended!

Dr. Doherty was excellent and professional. My nurse Laura was terrible and provided poor, highly misleading guidance.

The doctors and staff here are wonderful. There is rarely a long wait to be seen. Everyone is happy to answer your questions, no matter how silly you may think they are. Everyone shows genuine care and compassion for patients and their partners.

Dr. Doherty is very kind and helped me conceive two children. The clinic is excellent. When I entered, I felt like more than a number; they truly care about patients.

Today is my graduation day from RMA Freehold, and I am graduating alongside Dr. Doherty and his wonderful team. Two years ago, nearing 40, I came here as a single mother with a dream of motherhood. I also had a history of fibroids and two myomectomies. Dr. Doherty supported me throughout and encouraged me not to focus on age. He continually reminded me that success takes only one attempt. Despite every high and low, he never let me lose faith that anything was possible. I also thank nurses Sara Friedwald and Amy Cascone for their support and ongoing communication, and the entire Freehold staff, including Melissa, Stephanie, Reni, Reena, and others. The clinic was always comfortable, friendly, and positive. No one was ever rude to patients. The women at the clinic made today's graduation bittersweet, and I greatly appreciate everyone's support. Thank you very much.

Dr. Doherty and his team were excellent and highly knowledgeable. They made me feel comfortable and relaxed. Their care was warm, welcoming, and personal. I felt very well looked after, which meant a great deal because I am usually highly alert and cautious. I entered the clinic nervous but left feeling uplifted, calm, and prepared. I look forward to continuing with them.

This is the best doctor I have ever seen—if you want to come here, just call and make an appointment!!

I would give more stars if I could. Everyone here is kind, patient, thoughtful, and knowledgeable. Everything was explained clearly. The staff's friendliness and warmth are genuine and heartfelt. Thank you to everyone here.

I had an excellent experience with Dr. Doherty and all the staff at RMA Somerset and Freehold. When facing fertility issues, it is essential to have a doctor who puts you at ease. He was thorough, passionate, kind, and empathetic—qualities I missed after transitioning from RMA to a traditional obstetrician-gynecologist. I am extremely grateful for my experience at RMA and highly recommend them for fertility treatment.

If I could give this practice 100 out of 100, I would! Dr. Doherty and his team are the kindest, most wonderful people I have met. They made me feel genuinely at ease throughout a journey I never imagined could feel that way. They communicated well and explained every step in detail. Even while we waited, Dr. Doherty was already ten steps ahead, prepared for anything unexpected. The Basking Ridge team was outstanding on my transfer and retrieval days, and the Eatontown team was wonderful too. Most of my treatment took place at the Freehold office, and I am deeply grateful to Dr. Doherty and every staff member there. We can finally build our family! Thank you, thank you!

Dr. Doherty made a difficult situation easier and was extremely helpful throughout the process. He genuinely cares for his patients and gave me tremendous support. He is an excellent doctor.

This team is amazing! Dr. Schwartz was kind, knowledgeable, and very supportive, making me feel welcome. I am so glad my first visit was such a positive experience.

I highly recommend them!

过去八个月，我一直是RMA诊所和多尔蒂医生的病人。在那里，我做了生育力检查和两次宫腔内人工授精（IUI）。我在那里得到的照顾非常出色。我们接触到的每一位接待员、抽血员、护士和医生都充满同情心和友善。这段时间我去了RMA的三家诊所，每次的服务水准都一样高。多尔蒂医生和整个团队始终尽心尽力，坦诚相待。他们解释了每一个步骤，并耐心确保我每次都感到舒适。当我和丈夫得知怀孕后“毕业”时，心情却有些复杂，因为我知道我们以后就不能再在那里就诊了。RMA对我们来说是一个安心的地方。我们永远感激多尔蒂医生和RMA的整个团队。

We were very pleased with the care from the entire RMA team. They were kind, thoughtful, and gentle and met all our needs. Thank you, Dr. Doherty and RMA!

This is my first review, and I felt compelled to write it because Dr. Doherty absolutely deserves five stars. She is compassionate, knowledgeable, and attentive. I always felt heard, cared for, and fully informed. In addition to excellent medical expertise, Dr. Doherty showed genuine concern, which I deeply appreciate. I am sincerely grateful for her care and wholeheartedly recommend Dr. Doherty to anyone seeking outstanding fertility treatment.

TL; DR - Dr. Doherty cares about the whole person, and the level of care he provides is unmatched. He listens, understands, and provides a great plan of care, making you feel seen, heard, valued, and comfortable. Dr. Doherty was amazing during our infertility journey. Starting with our first appointment, we sent all of our medical records, which included some traumatic past events. In that appointment, he did not make me rehash the traumatic experience. He read through our medical files thoroughly, and while he had a few questions to gain better insight, it was done with care, understanding of our emotional well-being, and with purpose. When our diagnostic tests were complete, Dr. Doherty discussed the results, his plan for our fertility journey, and genuinely wanted to know our thoughts, feelings, concerns, and any questions we had. He explains the intricacies of the science clearly in an easy-to-digest way, so you are knowledgeable about why certain treatments or decisions are made. Dr. Doherty is knowledgeable, experienced, and up to date on the latest literature and research, providing his patients with the best care. One of the biggest things that makes Dr. Doherty stand out is that when he enters the room, a sense of calm filled the air that you knew you were going to be well-cared for, your physical and emotional health were of great concern to him and what can be an anxiety-filled journey, he brings the calm needed for you to feel absolutely as comfortable as possible on this journey. Dr. Doherty made the difficult and celebratory phone calls himself, which was greatly appreciated. For instance, we technically had a positive pregnancy test; however, the number was not as high as expected, indicating a potential problem. The tenderness and clear explanation Dr. Doherty gave during that call, letting me know that while it was a positive test, he had reservations and wanted to follow up in a few days to get a clearer picture. That phone call prepared us for what potentially could be the result, which was a chemical pregnancy in this case. This is just one of many examples of how he is always considering the emotional factor of the infertility journey. For me, a doctor calling to provide this type of news speaks volumes to the kind of doctor and person he is. Dr. Doherty also called to tell us our first transfer was successful. While it is easy to call for good news, taking time to speak with patients and walk them through news that wasn’t is just as important, if not more so. One of the best things Dr. Doherty left with us as we graduated to our OBGYN was to celebrate each win and then take on the new challenge the next day. For example, when we got the positive pregnancy test from our transfer, he shared that we should celebrate today, this huge win, and tomorrow we can take on the next step in our journey. Fertility treatments are an emotional rollercoaster, and having your doctor support your want to celebrate these achievements while still understanding there are next hills to climb made me feel heard, valued, and recognized. Hearing those words has taken us through this pregnancy. The entire Freehold RMA team was incredible throughout the journey. They are just as invested in your journey as you are and are there with encouraging words, a listening ear, and support. The team is professional, skilled, and cares for their patients. Our nurse, Laura, was absolutely incredible. She was responsive, answered all of our questions with care and concern, and calmed our fears about some of the medications, including giving injections for the first time. I never felt rushed while speaking with her and could ask any question, big or small. She was clear about the timing of medications and changes, keeping me organized. Fertility treatments are trying both physically and emotionally, and I am not sure I could have stuck it out without the extremely supportive team of Dr. Doherty, Laura, and the entire Freehold RMA office.

I saw Dr. Leo Doherty at RMA, and he is a wonderful, compassionate doctor. He never makes you feel uncomfortable, and I felt I could talk to him like a friend. He is extremely knowledgeable and truly a top doctor. I feel very fortunate to have found him.

Thank you to Dr. Dougherty and everyone on the Somerset RMA team for helping us achieve our dream. The entire team was wonderful, compassionate, and attentive. Their care made us feel like part of the team, not just patients. We are so glad we found Dr. Dougherty and RMA.

Dr. Doherty and my nurse Jennifer were extremely helpful during our fertility journey. I recommend RMA to anyone who needs help building a family.

He is an exceptional doctor—honest and kind, which is rare today.

I am incredibly grateful to have received attentive care from Dr. Leo Doherty at RMA. From our first appointment through my final recovery, Dr. Doherty was consistently caring and patient and made us feel reassured. He patiently explained every stage of treatment in detail, answered all our questions, and ensured we always felt reassured and supported. His calm manner and genuine concern made an otherwise stressful treatment process feel manageable and hopeful. I sincerely appreciate his attentiveness and how he always put our best interests first. I highly recommend him to anyone seeking fertility treatment. He is not only a highly skilled physician but also a person of exceptional character. Dr. Doherty, thank you for everything! 🙏💙

Dr. Doherty is patient and kind. He and his team thoroughly explained our individualized treatment plan with him and the clinic. I highly recommend Dr. Doherty and RMA.

Dr. Doherty is amazing! He truly cares about his patients. I highly recommend him!

A colleague recommended this clinic, and I am very satisfied. Dr. Doherty is wonderful. He patiently explained the entire process, was responsive, knowledgeable, highly skilled, and kind. Aside from faith, he is one of the reasons we decided to have a child.

Good doctor, very kind and helpful.

Dr. Doherty is an amazing doctor who immediately made us feel comfortable about the treatment plan and our options. He’s knowledgeable, positive and very informative. A genuine person who truly cares about his patients. Also, Kira our nurse was on top of everything, very responsive which made things much easier for us. I would highly recommend him and RMA Freehold team. We truly appreciate all of you for helping our dream come true!

I am posting this review here because I could not leave it on another review site. Dr. D is absolutely one of my favorite doctors I have ever received treatment from. My fiancé and I had a great experience at RMA; the entire staff, including my nurse Erin, was excellent and always thoughtful. After starting treatment with Dr. D, we agreed we had made the right choice, having come from another local clinic that was not a good fit. Of all the doctors I have met, Dr. D has the most genuine, realistic perspective and manner with patients. He personally shared any important news with me and brought me great comfort throughout the process. RMA is a large facility, but we never felt like just a number. We appreciated his gentle yet direct approach to our treatment plan. We felt well cared for and had the best experience possible, even though infertility itself can be a difficult journey. Thanks to Dr. D, nurse Erin, embryology, and the entire RMA team, we welcomed our miracle baby girl this August. I have recommended Dr. D to several other couples we know who are starting fertility journeys. I am so glad I followed my friend's recommendation and chose Dr. D at RMA.

Excellent doctor. From our first meeting, he seemed genuinely sincere. Although I spoke mostly with the nurses, I also appreciated Dr. Doherty's personal attention. Overall, he is a kind and caring doctor.

I met Dr. Doherty during my journey and would recommend him to anyone seeking infertility treatment. He is very caring and never rushes you, and his team is excellent at answering questions and concerns through the patient portal.

Dr. Doherty is very attentive and kind. My husband and I have only seen him once so far, but we already feel reassured about our choice of provider. Fertility treatment can be intimidating and overwhelming, but Dr. Doherty and the RMA Somerset team are clearly working to make our experience as smooth as possible. Thank you so far!

I am looking at my 4-week-old baby now and feel so grateful to Dr. Doherty and RMA. Dr. Doherty was the perfect doctor for us. He stayed with us through the good and bad. Thank you so much for helping make our dream of this little one come true!