Michigan Center for Fertility & Women's Health - Bloomfield Hills, United States

After evaluating several fertility clinics and meeting Alexa and Dr. Kowalczyk, we felt this was the right place for us. Every couple has different needs and choices regarding fertility treatment. We tried several intrauterine inseminations (IUI), but unfortunately they were unsuccessful. We then moved to in vitro fertilization (IVF), successfully conceived, and welcomed our first child. We sincerely thank Dr. Kowalczyk and the entire team at Michigan Fertility Center for helping us complete IVF successfully. Our baby is healthy and beautiful, and none of this would have been possible without the team's expertise, care, and dedication throughout the process.

I literally just hung up on the front desk woman in Bloomfield hills. Incredibly rude. If you’re stressed about your fertility or trying to conceive, don’t expect kindness from Danielle when you call.

We left this clinic because they recommended genetic testing through Natera. Unknown to us at the time, Natera overbills insurance and charges patients thousands of dollars. They later connected us with someone who could update our account to include the originally quoted $99 rate. That was in January, and we are still receiving bills for thousands of dollars from their partner laboratory. We were told the charge could be corrected because of the confusion, but the bills continue. They offered the $99 rate only through a link that expires after 30 minutes, after which the amount returns to the original price. We did not trust them and requested an invoice, but they "could not" provide one, leaving us to take their word. They also provided no written confirmation that the $99 rate would be honored and that we would not be billed again. Although Natera is a separate company and the complaint is primarily about them, Michigan Fertility & Women's Health told us something entirely different, guaranteed we would pay only $99, and continues working with this unethical company. That says a great deal about their own practices. If you choose this clinic, you should absolutely decline genetic testing, but honestly, you should find a clinic better aligned with your fertility needs.

My OB-GYN referred me for initial testing and preconception counseling. When I called to schedule, I had a terrible experience. The woman who answered asked my name, and when I explained why I was calling, she immediately began discussing IVF. I told her I was not interested in IVF and only wanted preliminary testing to assess my fertility. She then asked my age and would not let me speak. Without knowing my medical history or needs, she told me my only options were IVF or donor eggs. I finally had to ask her to stop and listen. After I briefly explained my history and asked whether they offered preliminary testing, the only service I currently wanted, she finally said yes but that I would need to join a waitlist. I agreed, and she recorded my information. I thanked her, and she replied, "Okay," then hung up. I ended the call shocked by how I had been treated. People calling fertility clinics are often already vulnerable. A little patience and understanding would make a major difference. I will not return, give them my money, or refer business to them. This was one of the most unpleasant interactions I have had with a medical professional. It was deeply disappointing and genuinely hurtful. A week later, they called to say I was off the waitlist, but I said I would not come. I asked whether my record showed whom I had spoken with, and she said no. When I said I had had a terrible experience, she did not ask what happened; she simply said okay and hung up.

I will always be grateful to the staff and doctors at Michigan Center for Fertility & Women's Health. After three consecutive early miscarriages, I felt I had lost hope. Thankfully, when I began my journey with the staff here, I felt so much love and support. I no longer felt alone and believed I had a team to help me achieve my dream of another child. I will always thank them for guiding me through IVF and for providing me with the best staff I have ever met. Here is a photo of my miracle:

I came to this fertility clinic after three failed attempts with two other companies. From the first visit, they made me feel at home and more comfortable than I had elsewhere. They made sure everything was handled from start to finish. Every visit was a positive experience. They were very welcoming and attentive to all my needs. I conceived my baby girl on my first attempt with this company. I highly recommend this fertility company to couples and LGBTQ couples who want to start a family. I will return to them in a few months to work on baby number two.

I have nothing but positive things to say about this office. All the nurses, medical assistants, and support staff are very supportive and good at answering questions. Alexa is caring and professional and always reassured me during a difficult process.

Everyone, from the ultrasound technicians and PA to Dr. K, is wonderful. They have had great success helping me and many of my friends become pregnant. We especially love Alexa.

Thanks to Dr. Kowalczyk, we have our miracle baby! After ten years of marriage and two fertility clinics, she and the entire wonderful staff made our dream come true! We completed 2 IUI cycles before becoming pregnant. The entire process was very smooth. I highly recommend them!

I highly recommend this clinic. From the receptionists and nurses to the doctors, the entire staff is very kind and helpful. I have worked with several other IVF clinics in the area, and Michigan Center for Fertility and Women's Health is clearly the best. They are caring, compassionate, and patient. They listen and do not pressure you into aggressive treatment. So far, I have worked directly with Alexa and Dr. Budry. Both are wonderful. I highly, highly recommend this practice!