Does anyone know whether your organization has someone who speaks Spanish? My wife and I tried to register on the website, but it was very complicated for us. Is there anyone who could help us? Thank you very much! We long to become parents. ❤️🙏🏽

We are so grateful to RMIA and for the role they played in helping us build our family. It was a great experience, and I would recommend them to anyone considering IVF.

What a wonderful place! After we could not find the answers we wanted at our local clinic, we decided to seek out a specialized fertility clinic. We were extremely pleased with the staff and our experience at RMIA! Everyone was incredibly friendly, caring, understanding, and compassionate throughout our journey! We ultimately underwent IVF with one retrieval. We obtained three normal embryos from the cycle and are currently preparing for our first transfer! Thank you so much. We will definitely return when we plan to grow our family!

This is our experience, and the rating mainly reflects Dr. Jensen and poor communication. This will be long, but I hope it helps people choosing between IVF clinics. I waited a year to write it to make sure not every IVF clinic was like RMIA. They are not. Summary: Pros: 1. The staff were generally kind, and the laboratory staff were the best. 2. Tina! An RN who was always there to save the day. 3. A 20% teacher discount. Cons: 1. Dr. Jensen, who should not be allowed to work with patients. The second-to-last paragraph explains why. 2. Communication. They have moved to teams, so perhaps it will improve. It could not be worse than before. 3. One-size-fits-all medical plans. After the waiting period, you receive a first “appointment,” but it is actually a $400 sales pitch about why to choose them and how IVF works. Weeks later, they review your records and hold a real appointment to discuss your plan. For us, this process took about two months. During these appointments, they promise everything you request. Just know that you will receive none of it. This is a one-size-fits-all clinic. The first in-person appointment with the nurses was excellent. All were kind, and the nurse who explained the medication schedule was wonderful. Everything went downhill from there. At every later appointment, each person gave us different information. Dr. Jensen said one thing, then a nurse said Jensen had changed her mind, and so on. Communication was terrible. The nurses were kind but knew nothing beyond the script, except Tina, who was wonderful. We could never reach Dr. Jensen about anything. We completed retrieval but were confused about why our numbers were so low and why medication could not be increased. We never received answers. We retrieved some eggs and ended with two embryos; at the next clinic we had 9. We wanted to transfer quickly, but they refused to schedule a review of the retrieval we had just completed, and a nurse scolded us twice. We told Dr. Jensen that certain medication forms caused problems, mainly migraines, based on prior use through a fertility doctor: pills versus gel suppositories and oral estrogen versus patches. We were told we could use only the brands and forms they specified, all Ferring products, without deviation. The transfer went smoothly, but the result was a chemical pregnancy. We then held a post-transfer meeting to discuss what could improve and what went wrong. I attended the first half, which went well. After I left, things became terrible. Dr. Jensen began personally attacking my wife. She said my wife's mental health was not adequate for IVF, that our marriage would fail, and that we should wait to become parents. She told my wife that I had abused nurses and was not welcome at the clinic. I had not; I had simply questioned the consistently conflicting information. The clinic might be acceptable with someone other than Dr. Jensen, but she is something else. CCRM was our first choice, but the 20% teacher discount was hard to pass up. We deeply regretted the decision and ultimately returned to CCRM.

We cannot say enough good things about RMIA. Our experience so far has been incredible, from the receptionists and nurses to Dr. Jensen. From our initial call with Dr. Jensen, I could immediately tell she had fully reviewed our case. That has not always been my experience with new doctors, who sometimes seem to wait for you to explain everything in person. She explained my complex medical information very well, and we understood everything. We also love her care team. Michelle was always kind and patient during ultrasounds. Kari, which may be spelled Karrie or Carrie, is my favorite nurse ever. She was with me during all my IVF monitoring and on egg retrieval day. She was kind and patient and took excellent care of me when anesthesia made me feel very ill. We will update with more information once the process is complete, but so far we are impressed! We highly recommend RMIA. We mainly visit the Woodbury location, but the Edina staff are also wonderful. Thank you, Anna + David