Penn State Health Milton S. Hershey Medical Center, United States
     
4.1
Consultations 48
Reproductive Medicine
Hours: Open 24 hours
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Clinic Details

Penn State Health Milton S. Hershey Medical Center is central Pennsylvania’s only locally based academic medical center. The 611-bed medical center provides patient-centered advanced care for adults and children with cancer and heart, vascular, and neurological conditions. It is Pennsylvania’s only nationally verified Level I trauma center for both children and adults.

 

Hershey Medical Center shares a campus with Penn State Cancer Institute, Penn State College of Medicine, and Penn State Health Children’s Hospital, the region’s most comprehensive children’s hospital between Pittsburgh and Philadelphia.

 

Our Story

Hershey Medical Center opened in 1970 and has since become one of the nation’s leading academic medical centers. It began in 1963, when Hershey Chocolate Corporation President and Chairman Samuel L. Hinkle called Penn State President Eric E. Walker, Ph.D., to discuss establishing a medical school and teaching hospital in Hershey. The M. S. Hershey Foundation donated $50 million to Penn State for the project. With this grant and $21.3 million from the U.S. Public Health Service, the university built Penn State College of Medicine and Milton S. Hershey Medical Center.

 

Hershey Medical Center has a long history of developing new artificial heart technologies, dating to the 1970s, when researchers led by William Pierce, M.D., created the Penn State heart-assist pump as a bridge to heart transplantation.

 

Hershey Medical Center faculty and staff continue to work with Penn State College of Medicine to make innovative medical advances through research and clinical trials. Projects range from developing artificial organs and advanced diagnostic methods to pioneering cancer treatments and understanding the root causes of disease.

 

In 2014, the Penn State Board of Trustees established Penn State Health, a multi-facility health system that now serves 25 counties in central Pennsylvania and employs 20,900 people.

 

Mission, Vision, and Values

All patients receive world-class care guided by our mission, vision, and values:

 

Mission

 

Continuously improve the health and well-being of the people of Pennsylvania

Provide excellent, compassionate, culturally sensitive, and equitable care

Educate and train healthcare professionals

Advance evidence-based medical innovation through research and discovery

Vision

 

Our vision is to be Pennsylvania’s most trusted healthcare organization.

 

Values

 

Penn State Health recognizes employees who uphold the organization’s RITE values:

 

Respect

Integrity

Teamwork

Excellence


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Location and Hours
500 University Dr, Hershey, PA 17033, United States
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  • Monday

    Open 24 hours

  • Tuesday

    Open 24 hours

  • Wednesday

    Open 24 hours

  • Thursday

    Open 24 hours

  • Friday

    Open 24 hours

  • Saturday

    Open 24 hours

  • Sunday

    Open 24 hours

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    Doctors at This Clinic
    Dr. Stephanie Estes, United States
         

    Reproductive Medicine |

    Many years of experience | Consultations 29

    Female infertilityMale infertility
    5.0

    Free Consultation
    Dr. William Dodson, United States
        

    Reproductive Medicine |

    Many years of experience | Consultations 37

    Female infertilityMale infertility
    4.4

    Free Consultation
    Dr. Samantha Butts, United States
        

    Reproductive Medicine |

    Many years of experience | Consultations 51

    Female infertilityMale infertility
    3.7

    Free Consultation
    Dr. Richard Legro, United States
        

    Reproductive Medicine |

    Many years of experience | Consultations 29

    Female infertilityMale infertility
    4.1

    Free Consultation
    Featured Reviews
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    Review Penn State Health Milton S. Hershey Medical Center, United States
    On-Site Overall Rating

    94 ratings

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    Jun 11, 2026
    虽然去急诊室都不是什么愉快的经历，但我还是想分享一下我最近陪同一位家人去急诊室的经历。他是由救护车送来的，所以很快就得到了医护人员的诊治。我想特别表扬一下照顾我弟弟的急诊室工作人员，他当时患有严重的肺炎和蜂窝组织炎。我们接触到的所有医护人员都展现出了同理心、专业素养和高效的工作能力，并且全程及时告知我和我弟弟的治疗进展和原因。感谢急诊室工作人员对我弟弟的悉心照料。
    Jun 15, 2026
    这里的急诊室简直糟糕透了。护士和医生的态度极其敷衍。他们给我未婚妻插中心静脉导管的时候竟然插错了位置，然后让她带着导管痛苦地坐了好几个小时。
    Jun 21, 2026
    儿童医院医生护士员工100%
    Jun 27, 2026
    急诊室的等待时间简直糟糕透了。过去两年里，我和配偶来过三次，每次等待时间都超过四个小时。每次就诊的时间都不一样，都是在下午早些时候。每次他的骨科诊所都说会提前打电话，这样急诊室的等待时间就能缩短。结果呢？一次也没有。很多人没有医保，只能去急诊室就诊，这只会让问题更加严重。美国的医疗体系存在诸多缺陷，亟需改进。它现在简直岌岌可危。
    Jun 30, 2026
    真是糟糕的经历。我爷爷从2025年6月7日就住在这里，现在已经是8月16日了。他们不停地安排手术，就在他快要出院的时候，他们又说他“病情加重”不能出院，因为他已经做了四次手术，费用会很高，我很害怕。更糟糕的是，他还丢了两部手机，因为护士把手机放在他病床上，结果被放进了烘干机。 这种情况让我妈妈压力巨大，她一直担心爷爷的健康状况，担心他能不能挺过来。（他最终还是去世了）由于医院的决定，我们一家人这个夏天什么都做不了，我妈妈甚至因为太难过而取消了我们往常的海滩之旅。这让我们的夏天变得无比艰难和压抑。如果你们继续这样不必要地让我爷爷留在这里，只会让我们全家的生活更加痛苦。我爷爷在这家医院住了一个月后就去世了。还有，如果你怀孕了千万别来这家医院，他们的分娩技术很差。
    May 21, 2026
    员工很棒！
    May 26, 2026
    助理医师多布森先生似乎存在基于阶级或身份的歧视。我被电锯划伤了腿。他问我是否还有其他伤，我说没有，只有头部受伤。他看起来很严肃，不太高兴，我说虽然我的伤情属实，但他指的是医疗方面的问题，我从他的表情看不出来，所以就以为他比较老派，说话直截了当。然后我说伤在膝盖以下。医生看了看，冷嘲热讽地提到我的医疗保险，因为我没有，而且需要保险。他这么说是因为我靠公共援助生活。我全职工作，全款买了房子，努力想在生活中有所成就。我的目标是在未来两年内实现自主创业，而这位助理医师却摆出一副高人一等的姿态。我拒绝接受他的治疗，也拒绝让他查看我的病历。从医学角度来看，这种行为很危险，这个医疗团队提供的护理水平是否也取决于身份？低阶层人群的感染率是否更高？这个人以身份来评判，他的医疗质量是否相同？创伤科宾夕法尼亚州立大学投诉医师助理多布森
    Jun 4, 2026
    千万别来这个地方，简直糟透了，我真不明白州政府怎么会把这种地方当医院用。
    Jun 8, 2026
    女儿在那里做了手术。外科医生、麻醉师、护士等等，都对她照顾得无微不至。我现在终于明白为什么这家医院能跻身世界一流医院之列了！感谢宾夕法尼亚州立大学米尔顿·赫尔希医院，给了我一次非常棒的体验。
    Jun 9, 2026
    强烈不推荐。我在候诊室等了好几个小时才见到医生，我说的是超过12个小时。我前夫坚持让我在这里生孩子，结果我在分娩时恐慌发作，他们竟然威胁要把孩子带走。现在他们又想告我，因为我前夫搞砸了保险，把我列为担保人。这家诊所简直一团糟。如果可以，我一颗星都不想给。
    May 2, 2026
    As a tertiary care center, it provides excellent medical care with specialists in every field.
    May 4, 2026
    Half of overcoming illness depends on your willpower, and the other half depends on being in the right place—and you are in the right place. ❤️ Illness can help us develop perseverance, character, and hope (Romans 5:3-4), and can also become an opportunity to glorify God (John 11:4).
    May 6, 2026
    The best orthopedic surgeon. He saved my life.
    May 6, 2026
    This hospital is wonderful. The doctors and nurses are very kind and approachable; they are truly caring and considerate people.
    May 7, 2026
    Apr 8, 2026
    It is upsetting that people with urgent concerns are not taken seriously here. The front desk staff are kind and polite. The problem is not the staff; it is that your condition may not be considered urgent enough for prompt care. This has happened twice, and both times I felt the patient was not taken seriously. This is a hospital emergency room, after all, but I strongly advise against it if you need immediate care. Be sure to read other patients' reviews.
    Apr 15, 2026
    Apr 19, 2026
    In the past 6 months you saved my Mother and Father’s life. I can’t describe the exceptional care and quick response that you had in both of their situations. My Mother a teacher of 32 years and my father a 2 time Purple Heart recipient in Vietnam. I am forever in debt to you. God has a place for angels like you. Thank you again for everything you’ve done.
    Mar 21, 2026
    The cardiovascular intensive care unit was amazing. Dr. Nashid, Dr. Pinelli, Cheryl from palliative care, and every nurse caring for my mother went far beyond their duties. They patiently answered our questions, never rushed us, and were always available.
    Mar 22, 2026
    Mar 24, 2026
    In May 2025, I suffered a severe heart attack and was fortunate to be admitted to the best hospital. Everything was impeccable from admission to discharge. From surgeons, physicians, and nurses to food service and housekeeping staff, everyone was kind and caring. I would not be here today without them.
    Mar 27, 2026
    World-class healthcare. I have forgotten everyone's names and may soon forget their faces, but I will never forget the care, compassion, and rapid response they showed during my difficult medical crisis. Forever grateful to these angels on earth.
    Mar 28, 2026
    I was admitted in critical condition with only 15%-20% heart function and on a ventilator. It took just 9 days from being listed for a heart transplant to receiving one. I felt better immediately after surgery and was walking independently one week later. Since then, I have improved every day, week, and month. Every healthcare professional I met was outstanding and first-rate. I highly recommend this hospital for its exceptional care and expertise. I never felt ignored or that I was receiving anything less than the best, highest-level treatment. Its recognition as one of the state's best hospitals with a national reputation is well deserved. They are legends and heroes! 💪
    Feb 8, 2026
    Feb 10, 2026
    We loved visiting Hersheypark. They took excellent care of my son. Thank you.
    Feb 18, 2026
    Jan 21, 2026
    Pediatrician Drew is amazing! I usually do not have good experiences at this hospital, but this time we arrived at 8:00 a.m. and were finished by 9:45. Dr. Drew was outstanding—warm, knowledgeable, and kind—and seemed to genuinely care about his patients. I wish every doctor were like him. Thank you so much, Dr. Drew! He deserves a raise! Nurse Kat was also especially kind and helped me a great deal. This was one of the few good experiences I have had here.
    Jan 29, 2026
    Jan 31, 2026
    We had a good experience at Penn State Milton S. Hershey Medical Center. It is the largest hospital we have visited, and I was surprised by how busy it was. Even so, the facilities were clean and well organized. Most of the nurses and staff we encountered were attentive, especially those in the surgical waiting room, who absolutely deserve five stars. The surgical waiting area was clean, spacious, and comfortable, with plenty of chairs, sofas, recliners, and a television. The hospital also provides free lockers for personal belongings. The Rotunda Cafe offers a wide selection of food and snacks. Most of what I tried was delicious, although slightly expensive. Overall, we had a very positive experience at Penn State Milton S. Hershey Medical Center.
    Feb 2, 2026
    If you or your child is experiencing serious urinary problems or seeking an accurate diagnosis, I strongly recommend finding another medical facility! My son was treated at Penn State Urology for more than eight years and continued to suffer from urinary problems. About seven years ago, he received a definitive diagnosis requiring surgery. He underwent the recommended procedure and appeared to do well for several years afterward. About three years ago, his symptoms returned, and I took him back to the physician who had performed the surgery. The doctor told me everything was normal and that my son was ‘fine.’ As his mother, I knew his symptoms were not normal. I sought a second opinion at the Hershey location of the same practice. After repeating the same uroflowmetry and bladder scan, this doctor diagnosed my 14-year-old son with ‘bladder neck dysfunction’ and recommended medication for benign prostatic hyperplasia (BPH). Both my maternal instinct and my nursing background told me this was not the correct answer. I then took my son to Pediatric Urology at Children's Hospital of Philadelphia (CHOP). Within 15 minutes of the visit, the doctor identified a likely cause of his symptoms. We returned to Philadelphia last week for exploratory surgery to confirm the diagnosis. Once it was confirmed, the doctor immediately performed corrective surgery and obtained imaging that same day to verify its success. My son was diagnosed with a rare genetic condition and had it surgically corrected—a condition that Penn State Hershey repeatedly failed to diagnose despite my numerous requests for further testing. Every request was denied. Thanks to the outstanding care provided by the doctors at Children's Hospital of Philadelphia (CHOP), my son can now live a normal life free from chronic urinary disease.
    Feb 3, 2026
    Was at Hershey yesterday to see Dr Brad Zachariia for my brain tumor. His is the best!! And everyone that works there are too. Never have i had a rude person there. They all make you feel really good and like they really care. Doctor Zacharia is the best doctor I have ever had. He saved my life twice. And I am very grateful to him. I live in Maryland and the 2 Hour Dr. is definitely worth it. I would rather go there then go to the doctors in Baltimore or DC they may have good doctors too, but I trust him and Hershey more. So if you have problems with your brain and the medical attention, go to see him, he is the best.
    Jan 6, 2026
    This was the worst doctor I have encountered at this allergy clinic. I drove two hours only to see a completely incompetent physician. Despite the website saying they specialize in these conditions, he knew nothing about chronic hives or mastocytosis. He told me I had these conditions because I am a woman and said that statistically my symptoms would magically disappear in five years. He offered no relief, advice, treatment plan, dietary recommendations, or alternatives to antihistamines. He completely dismissed my symptoms—I walk into a restaurant, start having an allergic reaction, and have to run out, yet he wrote in my chart that my symptoms were “not severe.” He attributed my extreme fatigue and exhaustion entirely to cetirizine side effects. For the other symptoms he did not understand, he told me to speak to my physician assistant—which I had already done, and that is why I waited seven months to see him. He forced me to undergo a breathing test and later charged me $2,000 just to determine whether I had exercise-induced asthma. How dare you fail to mention that outrageous cost! I will never return, and I am investigating medical fraud and filing a formal complaint. I drove four hours to another state to see my previous allergist, who ran tests, half of which were positive, and prescribed allergy medication. And guess what—it even resolved my exercise-induced asthma. This allergy clinic is a scam. This doctor’s lack of knowledge and experience could get someone killed. Do better.
    Jan 6, 2026
    Do not go to the emergency room unless you have no other choice! I took my son there. His chief complaints were shortness of breath and pain in his back and lungs. His left foot was swollen after a fall several months ago that had healed but was now swelling again. I told them we have a family history of blood clots. I wrote down: chief complaints: shortness of breath and pain in the back and lungs. Yet the triage staff listed ankle pain as the chief complaint. I was in the room, and no one mentioned ankle pain. They then gave him an ankle X-ray. What? The first thing they should have done was a chest X-ray. If you are going to triage patients, at least listen to what they say. Then they sent us to the waiting room. It was packed, with nowhere to sit. After four and a half hours, we had to leave and go to an urgent care center. We are there now. I have never sued anyone, but if something had happened to my son in that waiting room… there is a first time for everything! 💯🎯 For context: both my children and I were born at this hospital. I used to be proud of that. Used to be!
    Jan 9, 2026
    Jan 12, 2026
    This hospital always says it is overcrowded and busy, but it is simply unable to schedule patients effectively. I arrived at 2:00 p.m., and it is now after 10:00 p.m. We came because my partner had an emergency and needed an ultrasound. We waited more than six hours to be seen, and then spent another two hours here without any update. This is completely unacceptable!
    Dec 12, 2025
    Based on my experience, I will not return to Hershey Medical Center. I have severe asthma and visited the emergency department twice. Unfortunately, I felt my condition was not taken seriously, and the care was far below what I later received elsewhere. After moving back to New Jersey, my asthma was finally controlled, with better access to care, especially at Robert Wood Johnson University Hospital (RWJ). At other hospitals, including UPMC and RWJ, I received prompt, professional attention, evaluation, and treatment within hours, along with genuine care. My experience at Hershey Medical Center was entirely different. I cannot personally recommend this facility. I hope they improve staffing, communication, and patient care so others do not have the same experience.
    Dec 20, 2025
    My brother had surgery today, and they treated him like garbage. This place is a death trap.
    Dec 20, 2025
    Nov 21, 2025
    My husband was transferred from another hospital on November 13, 2025. The transfer team gave me a room number before sending him, but someone was already in that room when I arrived. At the nurses' station, a nurse looked down at her phone and ignored my daughter and me. When she finally looked up, she rudely asked, ‘What do you want?’ She gave me another room number, and I broke down when I saw it. The room was filthy: overflowing trash, bags of garbage, feces splattered on the toilet, disgusting items on the counter, a hole in the wall, and an unclean floor. When our doctor saw why we wanted another hospital, he immediately had another room cleaned and moved us there as soon as possible. I swear I will never enter that hospital again. They forgot my husband's meals three times, so I had to buy them myself. I would not even leave my dog in their care.
    Oct 22, 2025
    The doctors will lie to your face and misrepresent the medications provided. They do not care whether the bill goes to personal insurance or workers’ compensation. They will take an X-ray for a soft-tissue injury and send you home as though they did their job. Anyone with common sense knows an MRI is needed.
    Oct 24, 2025
    The emergency room was a nightmare!!!! I went in with gallbladder symptoms and significant pain, but they left me in the waiting room for more than six hours. When I checked, they said I was ninth on the list because my emergency was not considered urgent. This hospital is so understaffed and inefficient that it is unbelievable. For Penn State, you would expect better!!! The young woman beside me left after waiting eight hours. This is completely unacceptable!!! I gave two stars because most of the staff were friendly.
    Oct 31, 2025
    This is absolutely one of the most disorganized hospitals I have ever seen. No one answers the phone. The doctor says one thing, but his staff do not follow through. We have waited more than a week without even getting an appointment to remove the device the doctor previously said could be removed. I will never bring my family to this hospital again. I will go to Philadelphia for care.
    Nov 5, 2025
    The nurses and staff are very friendly.
    Nov 6, 2025
    You are amazing! I cannot express how grateful I am for your help with my son’s sepsis. Your compassionate and caring medical staff saved his life.
    Oct 9, 2025
    They are neither qualified nor competent, yet if you are unfortunate enough to enter their emergency room, they will still charge you an exorbitant administrative fee.
    Oct 10, 2025
    No one likes hospitals, especially me, but my experience here was fairly good and worth sharing. I arrived around 9:30 Monday morning with right lower abdominal pain. Around 1 p.m., I was diagnosed with gallstones. I then had another ultrasound for better imaging and was assigned to observation. The only frustrating part was the several-hour gap between the ultrasound and actually entering observation, though I understand hospitals often have long queues and others had more urgent needs. I only wish there had been more communication. Special thanks to the ultrasound technician, whose name I am sorry I cannot remember; she was wonderful and had a very reassuring voice. Several nurses cared for me in observation. I especially liked Willow and Heather, though CC was also excellent. Anesthesiologist David and his supervisor, who was even better but whose name I cannot recall, were wonderful. They explained the procedure and enabled me to avoid opioids during surgery and recovery. I know that is not possible in every case, but they explained my options very well and listened to my concerns. The preoperative team was also excellent. The postoperative team was wonderful too; I felt very ill afterward, but they remained calm and gentle throughout. Surgery went well, and the pain was easy to manage. I truly thank the nursing team for making my surgical experience exceptional. I cannot imagine dealing with people day and night. Every nurse who cared for me was wonderful. They were reassuring professionals who made me feel safe at my most vulnerable. I wish I remembered everyone's name, but I was quite groggy. In any case, I had no negative experiences with the nursing staff and was impressed by all of you.
    Oct 11, 2025
    This is the worst emergency room I have ever seen. They need to find a way to improve it. All their money is going toward fixing problems.
    Oct 11, 2025
    Terrible ER experience. I arrived in severe pain. The triage nurse merely watched me approach, even though my son was pushing me in a wheelchair. I was visibly in pain and moaning. I had to beg for pain medication. After five hours, I still had not been seen while they kept taking others ahead of me. I finally left.
    Oct 12, 2025
    I came back to write this review because adjusting has honestly kept us very busy, and I finally feel I know what I am doing. Last February, my teenage son was transferred here by Life Lion with diabetic ketoacidosis (DKA). We had no idea he had diabetes; the symptoms appeared so quickly. We blamed ourselves for thinking we should have known. Everyone—from the flight/medical transport team to the ICU nurses, security, and doctors—was wonderful. They were very patient, taught us about the condition, and supervised us while we calculated and administered insulin. They played educational videos on the TV to help us understand life with type 1 diabetes. They made sure we could sleep comfortably in the ICU and even brought drinks and games to play with our son. One nurse showed us her insulin pump and explained that this was not an ending, just a new normal. Four days later, he was discharged to a maintenance program where we learned carbohydrate-to-insulin ratios, dexamethasone use, finger-stick testing, and future nutritional needs. I am deeply grateful to this hospital and all its staff. As parents, we were devastated. Your kindness, patience, and compassion helped us through a frightening change and gave us the confidence and tools to care for our son. We nearly lost him. Thank you for saving his life!
    Sep 9, 2025
    My wife was treated in the emergency room over the Labor Day weekend. She was there for two days and two night. The staff, despite being swarmed with patients and emergencies great and small. Nurses Alexis and Saliem were awesome and gave great care. Many other staff members were kind and caring also.
    Sep 11, 2025
    Regardless of any personal feelings a nurse may have toward a patient, you absolutely cannot refuse to let a mother have her baby. A hospital is not a prison, but this place makes you feel as though it is. I would rather pull out all my IV lines or do whatever I had to do to get out of this awful place. Never give birth here. It is disgusting.
    Sep 12, 2025
    Whenever my daughter is ill, I take her to the pediatric emergency department at Penn State Health Milton S. Hershey Medical Center, and every experience has been excellent. The emergency room is spotless, warm, and comfortable, which is reassuring during stressful moments. We are always seen quickly, and the doctors and staff are not only highly skilled but also compassionate. They take time to listen and explain, and treat us with kindness. Knowing my daughter is cared for by such a dedicated team gives me peace of mind, and I sincerely appreciate the high standard of care at Penn State Health Milton S. Hershey Medical Center.
    Sep 18, 2025
    Don’t ever have your baby here. I’ve seen too many stories of them, trying to separate babies from their mothers.
    Sep 19, 2025
    I love this hospital. Staff is usually amazing and I hardly have any issues. But a few days ago I was there waiting with a friend it was between 11-2pm. A service tech named Hughes, came in to do his usual routine smelled sooo bad like he just smoked 8 blunts on the clock, when my friend mentioned the smell. Hughes responded with an apology, but his breath smelled like alcohol. Did he just go get hammered on break?
    Aug 29, 2025
    My newborn was transferred to the neonatal intensive care unit (NICU) here. The experience was frightening, not because he was ill, but because of the care we received. My husband and I were verbally abused by doctors and nurses, and our child experienced medical mistreatment. We tried to report it to a patient advocate, but this hospital lacks meaningful oversight. We feared what might happen if we left our child alone with these people, so we took shifts around the clock to ensure one of us was always there to advocate for him. If doctors and nurses treat newborns and recently postpartum mothers this way, I strongly recommend taking your child elsewhere if possible. I would never wish the suffering we experienced on anyone.
    Sep 3, 2025
    A great place for pediatric care. Everything else is average. Honestly, this rating is mainly for the cafeteria. Worst hospital cafeteria ever. It is basically gas-station food, even though the hospital serves the wealthiest area in the region. Do better.
    Sep 5, 2025
    My stepfather has been in and out of Hershey hospital for the past 3 years. He was diagnosed with leukemia, currently in remission, but all the chemotherapy has caused ongoing problems. Every medication has led to more problems. They prescribe a new medication, which causes another issue, then prescribe another medication, causing yet another problem. My mother is his caregiver and bears as much stress as he does. When he was recently discharged, they handed her a stack of discharge papers and simply told her to review them. The information was completely wrong. My mother has managed his medications for years and understands how his body responds. She immediately believed the listed doses were incorrect. When she called, they made excuses for why he needed so much medication, but she trusted her judgment and did what she thought was right. Eventually, she found someone sensible enough to confirm that she was right not to give the dose ordered by the doctor because it could have killed him!!! At discharge, she also asked a male nurse to help get my very weak stepfather into the car because she could not do it alone. He said it was not his job and walked away!!! The lack of knowledge and effort shown by most staff at critical moments is disgusting. I am extremely disappointed in this hospital and can only imagine how my parents feel facing this poor communication and lack of effort every day. My mother only wants what is best for my stepfather and tries to stay positive, but as an observer, I believe this hospital should be ashamed. I have heard frightening stories from others who have been patients at Hershey hospital or had relatives there. I am sure the staff are overworked and have many patients, but essentially pushing patients out the door with potentially fatal misinformation is unforgivable.
    Sep 5, 2025
    My experience at this hospital was terrible. The night-shift emergency room nurses never answered my calls for help. A patient's family member vomited, and after I called for assistance, a male nurse came in, threw some pads on the floor, said nothing, and offered no help. I would rather drive much farther than go to this hospital. In the post-anesthesia care unit (PACU), the charge nurse was a rude and unprofessional older woman working on Labor Day evening. She was the worst nurse I have encountered. I work in a hospital and have never seen a nurse behave that way. I overheard her quietly asking a resident to help discharge the patient as quickly as possible. She insisted on discharging us against our wishes. The patient was ultimately discharged without appropriate pain medication, despite having an organ removed laparoscopically. The charge nurse and resident said Tylenol would be sufficient and prescribed no stronger pain medication, antibiotics, or anything else. I work in healthcare and know that prescription medications can be preventive. Unfortunately, I did not note the registered nurse's name.
    Sep 6, 2025
    Aug 18, 2025
    Terrible experience. My grandfather has been here since June 7, 2025, and it is now August 16. They keep scheduling surgeries, and just as he is about to leave, they say he cannot because his condition has worsened. He is facing 4 surgeries and high costs, which frightens me. He also lost two phones because nurses left them on his bed and both ended up in the dryer. This has severely stressed my mother, who worries whether he will survive. Because of the hospital's decisions, our family did nothing this summer; my mother was too upset for our usual beach trip. The summer has been extremely difficult and depressing. Keeping my grandfather here unnecessarily will cause our whole family increasing pain.
    Aug 21, 2025
    2 stars because primary and Mohs dermatologic surgery off campus were good. The following earns -3 stars. My father went to the medical center in severe pain. They gave him a GERD cocktail, which was reasonable, but discharged him despite continued pain. He left Hershey Hospital for Penn State Hampden, where doctors found severe gallbladder obstruction requiring emergency surgery. Years ago, I went in for stomach illness and received IV Zofran and saline. After two bags of each, I still vomited. They gave an IV drug like Benadryl, and I slept for 8 hours. I awoke still vomiting and left for another opinion. The next day, a Holy Spirit doctor from Camp Hill immediately diagnosed norovirus and prescribed a white tablet that dissolved under my tongue. Symptoms resolved after three doses. I repeatedly complained to patient relations about discharging emergency patients. They should be investigated; residents and students should not staff the ER before graduating. I trusted this hospital all my life and will continue using Penn State off-campus services, but never this hospital for emergencies. Also note that PS responds only to positive reviews, not negative reports, because they do not want to improve. Check whether this happens with other negative reviews.
    Aug 26, 2025
    Aug 26, 2025
    Aug 27, 2025
    The care is good, but management is terrible. I arrived at 10:30 a.m. for surgery that should have finished by 12:30. It is now 2 p.m., and I am still waiting in pre-op. Yet if you are 5 minutes late, they refuse to see you, while they can run 2 hours late because of some excuse.
    Aug 3, 2025
    Racism toward a new mother? Absolutely disgusting and shameful.
    Aug 3, 2025
    Poor bedside manner; the staff seem not to care about you at all!
    Aug 3, 2025
    Aug 4, 2025
    On July 29, 2025, I brought my daughter to the ER based on her symptoms and condition. I was surprised to find a dedicated pediatric area. After registration, she was quickly taken back and given a bed. Every nurse and doctor was kind and caring toward me, my wife, and our daughter. They tried to comfort our very sick toddler, who did not understand the needles. When initial treatment did not help, after two days in ER observation we transferred to the children's hospital pediatric ward. Again, the nurses and doctors were excellent and did everything possible to keep patients comfortable. After several days of care and treatment, we were discharged. I cannot speak for the main hospital, but I would readily return whenever my daughter needs pediatric care.
    Aug 7, 2025
    Avoid this ER if you care about timely care and compassion. I brought my mother to the ER with a blood sugar of 451, numbness in her foot, and loss of control in her left leg, clear signs of a serious diabetic or neurological emergency. Despite these symptoms, we were left waiting for hours while others who came in after us were seen and discharged. I calmly explained the urgency multiple times and asked for help, even requesting the charge nurse. No one took action. We were told the rooms were full, but no triage, no hallway care, and no one checked her worsening condition. My mom could barely walk, and they still made us wait like it didn’t matter. This was a terrifying and infuriating experience. The lack of urgency, empathy, and communication is completely unacceptable, especially for patients in critical condition. Do better. People’s lives depend on it.
    Aug 1, 2025
    DO NOT GO HERE AT ALL!!!! A video went viral showing nurses who would not stop touching a woman's baby and tried to remove the child from the mother. They would not listen to her or let her speak and even called the police on HER for telling the NURSES not to touch HER child. A very close friend also gave birth here and had the EXACT same experience, except a nurse pushed her immediately after a C-section. My friend was standing for the first time after her C-section, and the nurse pushed her hard. Please do not go unless you want yourself or your baby to be injured, harassed, or neglected. This place needs to be shut down!!!!!!! IF I COULD LEAVE NO STARS, I WOULD!!!! THIS PLACE DISGUSTS ME!!!!
    Aug 1, 2025
    Aug 1, 2025
    The worst hospital ever, especially when mothers should feel confident that their own child will not be taken away from them after giving birth.
    Aug 2, 2025
    Aug 2, 2025
    Do not give birth here. Go to another hospital.
    Jul 25, 2025
    "A great platform for health and wellness enthusiasts!" I recently discovered StrongBodyAI and have to say it is an excellent platform for anyone interested in health and wellness. The website is clean, user-friendly, and easy to navigate, making it simple to find what you need. I especially like how easily sellers can upload and showcase products. As a user, I can find a wide variety of health products, supplements, and fitness equipment in one place. The team behind StrongBodyAI clearly cares about creating a trusted platform focused on health and wellness. Highly recommended for buyers and sellers in the healthcare industry!
    Jul 8, 2025
    Not recommended unless you are willing to wait 8 hours to be seen, only to be told they can do nothing, while blood is on the floor and vomit is everywhere. Disgusting.
    Jul 9, 2025
    This is a long story, so please bear with me. First, my mother was rushed to the ER with heart failure. Her diabetes was ignored, she was treated like garbage, and they transferred her without her or the family’s consent to a terrible ‘rehabilitation center’ that should not be operating. We tried everything to stop her transfer to Amoroso because it was so bad, but they sent her anyway, leaving her with PTSD. The social worker did not care. During one ER visit, a nurse mocked her, treated her as a nuisance, and spent more time on her phone than caring for my mother. After my mother removed her IV, the nurse left while her arm bled heavily onto the bed. She waited 30 minutes for a nurse to return. Now her husband is hospitalized there, and it took days to persuade her to visit because the previous experience caused a panic attack. Next, I personally saw their neurologist for Chiari malformation. After a concussion in February, the visit was useless. I requested an updated MRI because my last was in 2023, but she said it was unnecessary. I went to Johns Hopkins that day, obtained an appointment within a month and an MRI weeks later, which showed 2 herniated discs compressing my spinal cord and significantly reduced cerebrospinal-fluid flow. Needless to say, I am no longer a Penn State patient for convenience. Last Wednesday, my great-grandfather—effectively my father—was rushed to the ER after a heart attack. They initially called it mild heatstroke, although he also had ventricular arrhythmia. A catheterization was planned for Thursday. They prepared him all day and withheld food, then canceled because ‘staff were on vacation.’ He remained through the weekend until Monday and had 2 more arrhythmias. On Monday they prepared him again, then canceled because they wanted UPMC records from when he was 46, although he is now 92 and has since had many procedures at Hershey. Why were those records not requested on the day of catheterization? The doctor then said they would not perform catheterization because scar tissue was likely responsible and would implant a defibrillator the next day, Tuesday. We were called and told that procedure was also canceled. The doctor said this arrhythmia was life-threatening, so why was it not prioritized? He has been hospitalized almost a week. Will Hershey cover the extra cost? Probably not. Family members repeatedly rearranged work and personal schedules so someone could be with him. He and our family endured days of anxiety as procedures were repeatedly rescheduled. His wife, my mother, has end-stage heart failure and is under needless additional stress from the disorder. Hershey must overhaul its operations and patient care, which have deteriorated dramatically. My mother’s mental health has never recovered from her experience, and I will never forgive Penn State Health. This place needs change. If you care for a loved one, especially an older patient, go elsewhere. In my experience, elderly patients are treated like a burden here.
    Jul 12, 2025
    I had high hopes this hospital would help my children. They see specialists here, though we are changing providers. Not every specialist is bad, but they do not know how to listen to patients or parents. Two of my children with diabetes are seen here, and another receives orthopedic care. I am very satisfied with orthopedics, but communication with pediatric endocrinology and urology has been poor. They dismissed my concerns and made my children’s conditions worse. The emergency department was unprofessional and provided very poor care. My daughter went last Thursday and received almost no treatment. I will never return to the ER. I will speak directly to her next urologist about how neglected her care felt.
    Jul 16, 2025
    Jul 17, 2025
    They sell your debt to national recovery agency, even though it was a workplace injury and covered under workman’s comp. I’d sue them into bankruptcy if I could.
    Feb 28, 2025
    Feb 24, 2025
    I gave birth to my son three weeks and two days ago, and wonderful staff supported me throughout his birth. They explained everything they were doing and what they planned to do next. I absolutely love this hospital.
    Feb 25, 2025
    I woke up here on February 20, 2025. Apparently I had a seizure, my first, and my daughter called 911. I received excellent care here. Kirsten was amazing!
    Feb 17, 2025
    A terrible place worth warning people about! Never make an appointment or let them touch you! My grandfather was nearly killed here because they do whatever they want and are careless. My husband was referred, and they could not get him in for two months. He was in severe pain and called for help, but they basically said they did not care. They need to think as if patients were their own family!
    Feb 19, 2025
    The rudest, most incompetent people. They know nothing about healthcare or customer service, especially the practice manager!
    Feb 16, 2025
    My experience was terrible. The help there was noncompliant, and I believe the staff should go to jail, face the maximum prison terms, and pay all fines. P.S. I am still septic and untreated!
    Feb 13, 2025
    I had a life-changing accident, broke my leg, and needed emergency surgery. I came by ambulance all the way from State College and met the doctors and staff here when I needed them most. Dr. Henry Boateng and nurse Deidre Shoemaker provided outstanding care. Waiting two weeks in the hospital with an external fixator on my leg was stressful, but they explained the surgery well and helped with my daily needs. All the nurses were wonderful and helped me greatly, even late at night. From learning to use crutches to all the customized meals I ordered, the staff even brought a therapy dog to my room. I will always be grateful for everyone's help in enabling me to walk again and return to school. Thank you so much.
    Feb 9, 2025
    Absolutely the worst hospital!! The NICU nurses were shockingly rude and judgmental. There was another nurse in the adult neonatal intensive care unit who was so rude and disrespectful that I could not believe it! Those nurses make you feel small and judged and speak to you as if you are garbage. They also lie that you said things that are untrue or claim things happened that did not, making you look a certain way. I will never return to that hospital! This is also the second time I have written this review because they deleted my first one so no one would see what I said. I cannot believe how unprofessional this hospital is!!!!! Do not go to this hospital!!!
    Feb 1, 2025
    The neurological intensive care unit staff here were wonderful! I had brain surgery at this hospital more than a year ago and continue to follow up with specialists, including my neurosurgeon, Dr. Church, who is also wonderful. I stayed here a long time before being transferred to a physical rehabilitation center. Many staff members here deserve credit for my recovery and for helping me return to nursing school so quickly. Thank you to the nurses, therapists, and doctors who had such a positive impact on my recovery.
    Jan 22, 2025
    Our experience at this hospital was deeply traumatic. My wife gave birth to our son Dakota, and the care we received was extremely poor. From the moment we arrived, we felt ignored and overlooked. The staff seemed indifferent to my wife's needs and showed little compassion or hospitality during our stay. Our newborn son cried for hours, and no one offered meaningful help or solutions. Instead, we were left alone to navigate this overwhelming and emotional time. What should have been a joyful, celebratory experience became one filled with frustration and pain. The lack of support and attention was unacceptable. It felt as though we were simply another number in a system that prioritized efficiency over empathy. Families coming to this hospital deserve better than what we endured. I hope no other family experiences what we did, and I strongly urge this hospital to reassess its standards of patient care and reception.
    Jan 22, 2025
    I have much to say about this place, but I will keep it simple. Do not come here, do not deliver your baby here, and do not visit their emergency department!!!!!!!!! The care is extremely, extremely, extremely poor.
    Jan 23, 2025
    With waits of 6 to 12 months or more to see a specialist in the PSH system, you might as well live in a socialist country, where you would see a specialist sooner. Avoid doctors trained through the Penn State system. At the main campus, I had a gynecology resident ask the nurse in the examination room how to set up the stirrups and perform the procedure! I should have walked out. The resident then began using the largest speculum on me and continued despite my repeatedly telling her that she was hurting me. I finally told her to stop and get the attending physician, who told her always to start with the smallest instrument and to stop if there was any bleeding. I bled for ten days after that terrible experience. They sent an inexperienced trainee to conduct my routine appointment without training or supervision! During another visit to internal medicine at the main campus, I saw a resident from another country on his first day of residency. He had to take several instruments out of the room so someone could teach him how to use them, claiming that they were different in his country! Again, they sent in an inexperienced trainee without training or supervision! Penn State Medical Center was once the best medical center in central Pennsylvania. My doctors and experiences were excellent. The residents were wonderful. I could see my PCP and specialists promptly, and the wait for surgery was only two months. But now, please think twice before applying to Penn State Health College of Medicine, and avoid any physician who attended or trained at Penn State Health. The current standard of education and training is below acceptable levels. It has declined over the past 15 years and has become a last resort during the past 6-7 years. Go elsewhere!!! Also, during the pandemic, I had to visit the PSH emergency department while masks were mandatory. Only a few seats were empty, and people were seated elbow to elbow. Only two people in the waiting area wore masks, and I was one of them. Patients stood in a long registration line with no chairs available. Both receptionists wore their masks below their noses. The only place I could wait safely away from unmasked patients was outside, where it was cold. The receptionist told me that no one would come for me if I left the room. She also said they could not make people in the reception area wear masks and told me I had to wait! This institution does not care about its patients or students.
    Jan 24, 2025
    We highly recommend Milton S. Hershey Hospital! About a week ago, both our boys were involved in a serious car accident. Our older son was flown to the hospital, and our younger son was taken by ambulance. The care both children received during their hospital stay was simply amazing. The doctors, pediatric trauma team, and nurses were exceptional and took excellent care of our children! The nurses went above and beyond not only to ensure our children were cared for and comfortable, but also to make our family feel comfortable and supported while away from home. We thank everyone at Hershey for everything they did for our children after this terrible accident!
    Jan 30, 2025

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