CNY Fertility Albany, United States

CNY Fertility Albany, United States

     
3.8
Consultations 73
Reproductive Medicine
Hours: 07: 00 - 16: 00
Write a Review Share Save Add Photos Suggest a Correction
Clinic Details

We are proud to provide the highest quality fertility care at every level. From high-touch services (support, acupuncture, massage, and fertility yoga) to high-tech treatments (IVF, genetic testing, reproductive immunology, FET, and eSET), we offer comprehensive reproductive medicine in spa-like offices.

 

As one of the few clinics that does not turn patients away or restrict their treatment options, we manage hundreds of the most challenging infertility cases each year. This gives us extensive experience helping patients pursue their dreams, regardless of diagnosis.

 

We continually invest in our medical technology and staff. At CNY, your treatment is led by a team of fertility specialists with more than 250 years of combined fertility care experience. They have taught at world-renowned medical schools, spoken internationally about improving fertility treatment outcomes, and developed new medication protocols for women and men. These protocols focus on regulating the immune system to address recurrent IVF implantation failure and recurrent pregnancy loss, while improving sperm, egg, embryo, and uterine quality.

 

All of this gives you the opportunity for success you deserve. That is Making the Priceless Affordable®.


Listing Highlights

  • Free estimate

Location and Hours
38A Old Sparrowbush Rd, Latham, NY 12110
Reset Map Get Directions

  • Monday

    07: 00 - 16: 00

  • Tuesday

    07: 00 - 16: 00

  • Wednesday

    07: 00 - 16: 00

  • Thursday

    07: 00 - 13: 00

  • Friday

    07: 00 - 16: 00

  • Saturday

    07: 00 - 13: 00

  • Sunday

    Closed

  • Closed Now
Facilities and More
  • Credit cards accepted
Doctors at This Clinic
Dr. Gennadiy Ivanov, United States
    

Reproductive Medicine |

Years of experience | Consultations 67

Female infertilityMale infertility
3.7

Free Consultation
Dr. Eric Chang, United States
    

Reproductive Medicine |

Years of experience | Consultations 59

Female infertilityMale infertility
3.8

Free Consultation
Dr. Tarita Pakrashi, United States
    

Reproductive Medicine |

Years of experience | Consultations 51

Female infertilityMale infertility
3.9

Free Consultation
Dr. Armando Arroyo, United States
    

Reproductive Medicine |

Years of experience | Consultations 57

Female infertilityMale infertility
3.9

Free Consultation
Dr. Michael Grossman, United States
    

Reproductive Medicine |

Years of experience | Consultations 55

Female infertilityMale infertility
4.0

Free Consultation
Dr. Caroline D'Souza, United States
    

Reproductive Medicine |

Years of experience | Consultations 63

Female infertilityMale infertility
4.0

Free Consultation
Dr. Robert Kiltz, United States
    

Reproductive Medicine |

Years of experience | Consultations 56

Female infertilityMale infertility
4.1

Free Consultation
Dr. Myron Luthringer, United States
    

Reproductive Medicine |

Years of experience | Consultations 64

Female infertilityMale infertility
4.1

Free Consultation
Dr. Jashoman Banerjee, United States
    

Reproductive Medicine |

Years of experience | Consultations 60

Female infertilityMale infertility
4.2

Free Consultation
Dr. Faez Faruqi, United States
    

Reproductive Medicine |

Years of experience | Consultations 65

Female infertilityMale infertility
4.2

Free Consultation
Dr. Margaux Manuel, United States
    

Reproductive Medicine |

Years of experience | Consultations 64

Female infertilityMale infertility
4.3

Free Consultation
Dr. David Corley, United States
    

Reproductive Medicine |

Years of experience | Consultations 53

Female infertilityMale infertility
4.4

Free Consultation
Dr. Werner Neuhausser, United States
    

Reproductive Medicine |

Years of experience | Consultations 61

Female infertilityMale infertility
4.4

Free Consultation
Dr. Edward Ditkoff, United States
     

Reproductive Medicine |

Years of experience | Consultations 58

Female infertilityMale infertility
5.0

Free Consultation
Dr. James D. Kondrup, United States
     

Reproductive Medicine |

Years of experience | Consultations 68

Female infertilityMale infertility
5.0

Free Consultation
Featured Reviews
This information was provided by the listed organization. Please verify it independently.
Reviews are for reference only. Consider official information and professional advice independently.
×
Review CNY Fertility Albany, United States
On-Site Overall Rating

41 ratings

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Google Maps
Jun 23, 2026
Absolutely the best—I underwent IVF at this clinic nearly three years ago, and I can only express my gratitude because I now have my little boy. The procedure was very successful.
May 19, 2026
Absolutely awful. You have to make countless calls before anything actually gets done. It is a complete waste of time and energy.
May 20, 2026
This is the worst place to receive fertility treatment; no one cares about you; they only care about taking your money; do not go there;
May 27, 2026
I have been trying to schedule an appointment for the past three months, but people answer the phone only to tell me to call back later. It is appalling.
Jun 5, 2026
The front-desk receptionists are unbearably loud. What about privacy?! Oh, right—this place does not care about privacy at all. The women at the front desk ask questions loudly, as though they do not care about you, your feelings, or your privacy. I have been there many times, so because of these receptionists, I know why most of the women are seeking care. They show no respect for anyone. It is very upsetting. If I wanted the entire Albany office or all of New York State to know my private information, I could announce my date of birth, the greeting card I use, changes to my personal details, or the treatment I am receiving to everyone. It makes me very sad to see women like me unable to discuss their treatment, date of birth, or any other private matter comfortably. The receptionists simply do not care. They create a terrible atmosphere.
Jun 7, 2026
I recently completed an egg retrieval at the Albany location, and everything went smoothly. Because I did not have insurance, I paid all costs in advance and therefore had no billing issues. I live three hours from the Albany location, so I chose a local clinic for pre-cycle monitoring. Even so, the results were entered into my medical record promptly. Nurses and staff responded quickly through the patient portal, with the most recent replies arriving the same day. Hold times to reach a nurse were also short, usually only five to seven minutes. During the egg retrieval, I was deeply grateful to all the staff, including the embryologist, anesthesiologist, and Dr. Ditkoff. I especially want to thank a nurse named Jaime! She was very kind, explained every step in detail, and ensured the entire process went smoothly. I would definitely return here for another egg retrieval.
Apr 29, 2026
They are extremely rude, unprofessional, and unwilling to communicate patiently. They become angry when you ask questions. If I could share my portal messages, you would be shocked by how rude, disrespectful, and frustrating these people are. I have been trying to conceive for nearly three years and seeking help, but they keep dismissing me. When I finally ovulated, they gave me only negative feedback, with no support at all. They are cold and unprofessional, phone communication is extremely difficult, and when I ask questions through the portal, they pretend not to see my messages and respond impatiently. If you want to avoid stress while trying to conceive, this is absolutely the worst place to go. Stay away.
May 13, 2026
After a long and heartbreaking IVF journey, I had become discouraged and hopeless. CNY Fertility and Dr. Grossman completely changed my experience and restored my confidence in building a family. From the beginning, I felt heard, respected, and genuinely cared for. Dr. Grossman and his entire team provided excellent care with exceptional medical expertise, compassion, professionalism, and sincere understanding. Dr. Grossman is highly skilled and precise, a true expert. What moved me most was that they empowered me to make the decisions best suited to my family-building goals rather than pressuring or dismissing me. They treated me as a person, not just a patient. After so much disappointment and pain, CNY Fertility gave me something I had almost lost: hope. Their support, prompt responses, expertise, and kindness brought hope into my life when I needed it most. I will always be grateful for the care, encouragement, and opportunity they gave me on this journey. I highly recommend CNY Fertility and Dr. Grossman to anyone seeking compassionate, patient-centered fertility care. They truly changed my life. Thank you to Dr. Grossman and Rebecca Eskin for everything.
Apr 17, 2026
I had a wonderful experience at this office. I only had to go in person for the retrieval appointment and the transfer appointment. I was able to get labs and imaging done in my town. The staff were so kind and reassuring. The waiting room was very cozy. The portal message service was very responsive and informative. I feel so fortunate to have been a day trip away and look forward to my next experience with them. Without them I wouldn’t have my beautiful son. I’m forever grateful.
Apr 19, 2026
Rebecca Eskin—I want to thank you especially! Your care was truly exceptional. She personally called me when my beta-hCG was positive, then followed up again after it became negative, which meant so much to me. She listened patiently, never rushed me, and made sure I felt supported throughout this emotionally difficult experience. I have never met such a thoughtful healthcare professional. Although this transfer did not result in a pregnancy, the attentive care she provided was deeply meaningful. I know I will still feel reassured after my next transfer because I know I am receiving such thorough and compassionate care.
Feb 25, 2026
Their billing service is disgusting. Although I signed all the embryo disposition documents, my credit card was charged again 8 months later! This is outrageous! Never give these people your credit card information. Tariana and Special at Embryo Options refused to issue a refund, even though I spoke with a manager in August who told me I would not be charged again and that an error had occurred when the documents were signed.
Nov 25, 2025
Oct 30, 2025
We had two egg retrievals and two embryo transfers at this clinic. The outcomes were terrible, and I even developed a liver infection. After I expressed my frustration to Dr. Kiltz by phone, he offered a complimentary egg retrieval as compensation. By then, we had transferred to RMA and still had a $100 sperm storage balance. I told him to apply that amount toward the retrieval so we could leave CNY. Fortunately, RMA listened to us, adjusted our protocol, and helped us achieve our goal. I have many reasons not to recommend CNY. For the past four years, they have continued asking us for that $100, yet we cannot reach anyone to discuss it. I have left several voicemails and sent multiple messages through their website and by email.
Nov 15, 2025
Nov 16, 2025
This place caused more stress than the treatment itself. Communication was clearly inadequate. I began care in September and returned in October, only to discover they had started treatment without authorization. I wondered what they were doing. Obtaining authorization is the team's responsibility, not mine. After returning home, I contacted them daily, urging them to submit the test for authorization. My patience was constantly tested as I was transferred and disconnected. From morning onward, I never knew whether anyone would call with an update. The experience was terrible. Staff seem well paid enough, yet they do not answer the phone. Nurses, finance staff, and account managers passed me back and forth until I gave up contacting them because no one knew anything. They repeatedly sent me for blood tests and ultrasounds without authorization. They clearly did not review my record or understand the situation. We now face a complete billing nightmare with no explanation. Ignoring it does not prevent a bill; charges must be accurate. They even billed incorrectly, affecting insurance reimbursement. I left messages through the portal and voicemail and received no response. This clinic causes more anxiety than the treatment itself.
Nov 19, 2025
My experience at CNY Fertility was very disappointing. Throughout my care, staff often seemed disorganized and unprepared, making the process extremely stressful. The clinic repeatedly encountered problems with insurance and appeared unclear about the required medical billing codes. This caused repeated delays and required extra effort from me to correct basic information. Although their prices may be lower than those at some fertility clinics, the savings did not offset the constant frustration and inefficient communication. Every step felt challenging, and I often had to follow up repeatedly to resolve simple issues. Overall, I recommend that others carefully consider these factors before choosing the clinic, as the lower price comes at the expense of professionalism and reliability.
Nov 21, 2025
I just wanted to leave a review for the nurse that I had yesterday for my procedure. Her name was CeCe and she was so unbelievably nice, informative and comforting. She made the procedure so pleasant and it really made a difference. Also Brooke who is also a nurse and spoke to me on the phone today for a long time answering all of my questions..super informative and kind. The communication at CNY isn’t the best (long phone wait times) but everything else has been a really great experience.
Oct 11, 2025
I visited this clinic in 2023. Although my interactions with the nurses were fine, the doctor I saw was extremely arrogant and used no strengths-based approach when evaluating my treatment options. Anyone who has undergone a fertility journey knows it is stressful, vulnerable, and emotional; beyond medical competence, compassion and trauma-informed care are essential. In addition to a rude bedside manner, the doctor was extremely inept at answering logistical questions. He seemed rushed and, frankly, as though he could not be bothered. The experience was terrible, and we immediately sought treatment elsewhere. Strongly not recommended.
Oct 25, 2025
Thank you, Dr. Ditkoff, for everything! I am very grateful to have met such a kind and caring doctor. You made this experience wonderful! Thank you to all the Albany staff—you are amazing! 😇
Oct 8, 2025
I strongly advise against this clinic. We encountered several random staff members who did not review the chart and entered the room with no idea what was happening. Now we are facing a billing nightmare and receiving no response. For example, we were charged for an IUI cycle we never had; we completed only one IVF cycle. They cannot even bill correctly, which has affected our insurance, and my wife receives no reply through the portal or when leaving voicemails. Stay away!
Sep 1, 2025
After a difficult journey, the third time was finally the charm! CNY Fertility gave me hope every step of the way. The doctors and staff always patiently answered my questions and concerns, and the financial assistance they offered was a great relief. I firmly believe the combination of vitamin injections, acupuncture, and medication made this possible. Thanks to their attentive care, I finally had my miracle baby, who turns two this year. I will always be grateful—thank you, CNY, for making my dream of becoming a mother come true.
Sep 4, 2025
I flew here from Nashville for a hysterosalpingogram (HSG). The nurse who stayed with me throughout was very caring, and her attentive service helped me get through a test I was extremely nervous about. The doctor was knowledgeable and attentive. I have enjoyed receiving CNY treatment at the clinics I previously visited, but this experience absolutely deserves five stars! Thank you so much for caring for me during such a sensitive time in my life.
Aug 9, 2025
I had a wonderful experience here! I felt very comfortable and well cared for. Thank you to Nurse Cece, Dr. Grossman, and the entire Albany clinic staff.
Aug 9, 2025
I had a painful ultrasound here. A nurse practitioner roughly inserted the pelvic probe into my vagina and began moving it forcefully, jabbing my reproductive organs. I asked her to slow down and be gentler, and she snapped, ‘Then we may not find your ovaries today.’ She continued forcefully prodding my uterus and ovaries, leaving me in pain all over. She quickly removed the probe and handed me the ultrasound report. I asked how thick my endometrium was, and she said she did not know because the result displayed on the screen was endometrial thickness. Since I was there for outside monitoring, I asked whether they would send my results to my doctor. She said, ‘No, we give you this report for you to give your doctor.’ My doctor is more than a three-hour drive away, so how was I supposed to do that? I said they had sent the report after my first visit, and she said they should not have done that and implied that this clinic might not suit my needs. I left feeling mistreated and dehumanized. Every patient deserves dignity, respect, and to be heard. Her scan was so poor that I had to have it repeated by my doctor. This clinic is poorly run, with an unacceptably low standard for patients who may have no other options in the area. Avoid this clinic at all costs.
Aug 12, 2025
I recently came here for an egg retrieval, and every staff member was very friendly and courteous. I felt well cared for. I developed some complications afterward, but that was not CNY’s fault. Once they learned about them, they contacted me several times to make sure I was okay, which I greatly appreciated.
Aug 25, 2025
If you value personalized, patient-centered fertility care, do not come here. This clinic is run by professional gaslighters who will disrespect you throughout the process. They overbook appointments, leave no parking spaces or seats in the waiting room, make you wait an hour and ten minutes to be seen, and dehumanize you while you undergo these high-risk treatments. Dr. Grossman—an apt name—even joked with a student about me suing them while I still had a catheter in my uterus. Mental health during treatment is completely disregarded, and when things deteriorated, the staff offered no support or compassion. I felt I had no autonomy, no one listened to my concerns, and several ultrasound technicians treated me with complete disrespect. I was told they would not sugarcoat things, but there is a difference between reality and cruelty or taking pleasure in tormenting patients. No amount of savings was worth the trauma and unnecessary anxiety this clinic caused me. I will choose another clinic to have my ‘rainbow baby.’
Jul 31, 2025
I want to sincerely thank the entire team at CNY Albany, especially Nurse Sadie and Dr. Ditkoff, who cared for me. I never expected such kindness and attentive care, and it meant so much to me. The nurse was wonderful. Her warmth, patience, and support made me feel safe and cared for at every step. Thank you so much for your thoughtful guidance and genuine concern. During such a delicate and emotional time in life, your support was truly invaluable.
Jul 26, 2025
You get what you pay for. The front desk staff just stared blankly at me instead of trying to resolve an obvious communication error. Dealing with them was a nightmare, and I regret using their services.
Jul 26, 2025
Words cannot express how grateful I am for Dr. Grossman's attentive care throughout our fertility journey. After struggling with infertility for two years, I was anxious and afraid of the entire process, especially when I needed laparoscopic surgery. From the beginning, Dr. Grossman went above and beyond to make sure I felt comfortable and fully informed. He personally called me and explained every step of the procedure in detail, easing all my concerns. He promised to treat me as he would his own wife or daughter, and he truly did. At every stage, I felt supported, heard, and genuinely cared for. We completed one monitored cycle with letrozole, and now we are finally pregnant! Dr. Grossman made us feel that we were receiving the best possible care. His professionalism, kindness, and dedication were exactly what we needed and more. If you are looking for a compassionate, knowledgeable doctor who truly treats you as an individual, I wholeheartedly recommend Dr. Grossman. Special thanks as well to all the nurses at the Albany office. They were very kind and supportive throughout.
Jul 26, 2025
You are treated as a number and a dollar sign, not a real person. The care was extremely disappointing, communication was severely lacking, and nurses gave conflicting information. You have to fight for answers and appropriate treatment. You rarely see or even speak with a doctor. Treatment plans are not personalized. This clinic is not patient-centered at all. I often felt lost and helpless here. It is inhumane and shameful.
May 26, 2025
May 27, 2025
We had an excellent frozen embryo transfer experience at this clinic. All the nurses and doctors were knowledgeable and helpful and followed up on every step after the transfer, making the process easy and successful. Thank you for all your help during this stressful and difficult time💯💯😊😊👍🤗🤗 I highly recommend this clinic to anyone beginning this journey. I can now update my story: we succeeded! We took a pregnancy test this morning at 4 dpi and saw a beautiful pink line. We are so happy. Thank you, CNY, for creating our little miracle. Your work is amazing😊🤗❤️🤩💯💯
Jun 10, 2025
I just completed an egg-freezing cycle at CNY Albany. Their team was wonderful throughout, and my results were much better than when I froze eggs elsewhere. I am very grateful for this affordable, smooth option.
Jun 15, 2025
I had a very positive egg-retrieval experience at the Albany clinic. Nurse Sadie and the doctor were wonderful and made me feel at ease throughout the process. I plan to have another egg retrieval and will definitely return to Albany.
Jun 26, 2025
Jan 29, 2025
Editing my review. RMB exploits its patients. They provide absolutely no guidance for any part of the process. They charge you to store sperm and then hand the sperm back to you. Either way, you lose. They are scammers and should be ashamed of exploiting people who want to build families.
Nov 6, 2024
Did they help us become pregnant? Yes. Everything since then has been a complete nightmare. They told Anthem one thing during a call, then did nothing. They still have not submitted prior authorization for the storage fees. Run as fast as you can, because they care only about profiting from your infertility. To them, you are a number and dollar sign. Nurses handle the care, and doctors only perform procedures that require their presence. You must advocate for everything, and it is not worth it. They also told us we essentially had no chance of conceiving naturally, yet we unexpectedly had a baby after IVF.
Nov 30, 2024
Communication was indeed poor, but it was also poor at the high-end clinic I used first. Ultimately, CNY helped us have a healthy baby, and I believe it was because Dr. Kiltz's treatment protocol differed from those at other clinics.
Dec 9, 2024
I am trying to recover money they owe me. The finance department does not respond. They do not want to work with insurance and make you pay out of pocket for covered services. They also told me I needed to use donor eggs, which I purchased. Six cost nearly $10,000. Three became embryos, one of which other clinics would discard because it would not result in a baby. They owe me money for the embryo transfer. It costs nearly $5,000 out of pocket, but they owe me just under $2,000 because that was paid by insurance.
Jan 15, 2025
Great experience! Thanks to CNY, we have a beautiful, healthy boy. Thank you so much for creating this miracle :) The nurses were excellent and helped us obtain everything covered by insurance. Many negative reviews concern wait times, but you also have to wait to see your own PCP. Unfortunately, everyone must wait as they do elsewhere. This is a busy facility, and patience is essential.
Jan 24, 2025
This place has one advantage: price. They are definitely a low-cost provider. What we did not realize was that you sacrifice everything else, and it is not worth it. Their billing is outright fraudulent. Our insurer paid bills they had required us to pay in advance. We were told we would be refunded when the insurance payment arrived. That was almost three months ago! They have been paid in full twice for 3 months. No one answers the phone—there are endless holds followed by forced voicemail. They do not return voicemails. When we message through the portal, their preferred communication method, we get the runaround. We have had many other billing issues as well. At this point, CNY is engaging in fraudulent practices, as other recent reviews also confirm. Beware! Go elsewhere!

Local Treatment Guides

IVF in the USA: Clinics, Costs and Success Rates

People Also Ask

What documents are required for IVF treatment abroad? Can I choose the baby's sex with overseas IVF? What supplements are recommended when trying to conceive at an advanced maternal age? What tests should be done after trying to conceive for one year without pregnancy? Why does my ovulation test keep showing a strong positive?

Popular City Guides

New York, USA IVF Clinic Guide Bangkok, Thailand IVF Clinic Guide Houston, USA IVF Clinic Guide Los Angeles, USA IVF Clinic Guide Atlanta, USA IVF Clinic Guide San Diego, USA IVF Clinic Guide

Free Fertility Advisor Support

Our caring team will support you throughout the process.
Get Free Information Help

Clinic Appointment

Please complete the form so we can provide the best support and help you begin your journey to parenthood.

Book a Free Appointment
About LinkedIVF
LinkedIVF for Business
Q&A Center
Help Center
Contact Us

+1 5186183761

Language

English

Country

United States
  • China
  • United States
  • Thailand
  • Malaysia
  • Georgia
  • Greece
  • Japan
©2026 LINKEDIVF All Rights Reserved

We Will Contact You Soon

Enter your details and we will contact you as soon as possible.
  • Preimplantation Genetic Testing and IVF
    Donor Egg or Sperm IVF
    Third-Party Reproduction Information (Subject to Local Law)
    Other

By submitting, you agree to our Privacy Policy for processing the contact and enquiry information you provide, accept our Terms of Service and agree that we may contact you about this enquiry.