Procreate Fertility Center of Virginia, Newport News, United States

She was very kind, patient, and a great listener, and she made me feel hopeful about beginning this new journey toward motherhood.

I was seen within a week of scheduling. The nurse, receptionist, and physician assistant—I am sorry I cannot remember her name, but she was the lovely red-haired PA—were all warm, friendly, and happy to answer my questions. I am so glad I found this clinic and hope to have all my future OB-GYN needs met here!

I felt very comfortable, and the visit was welcoming. The doctor and staff were very kind. I will continue choosing them and my doctor in the future.

Dr. Wahl was kind, compassionate, and understanding. She made an already stressful visit much easier, and I am very grateful to her!

I had a poor experience with their billing process. I paid through their app but then received a collection notice for a bill that never appeared in my account. I contacted them several times by phone and email but received no response.

My telehealth appointment wit dr Christina was super comfortable I can’t wait to meet with her in person

I had an excellent appointment with Dr. Jackson yesterday. From the moment she entered the room with her infectious smile, I knew I was in the right place and felt completely at ease. She listened carefully and addressed all my concerns. She is a very caring and highly skilled physician. I would recommend her to my family and friends without hesitation.

Everyone is very kind and thoughtful! I have an excellent experience every time I visit.

The staff were very friendly. The doctor was kind, listened patiently, and answered all my questions. It felt wonderful to go there for my first visit. First impressions are always important, and mine was excellent. The clinic was clean and comfortable, with a pleasant overall atmosphere. I am glad someone recommended it to me, and I hope to continue receiving care at Procreate Fertility Center in Newport News, Virginia. Every woman needs an excellent OB-GYN. 🤗

I went in person to make an appointment and provided details about the service I was looking for, but the representative, Dayana, failed to pass along the information. She was supposed to call me back, but she did not. I called again, and she hung up after realizing it was me. I personally would not recommend this place.

What really impressed me was how personalized everything was. Fertility treatment can be an overwhelming and emotional journey, but the team at Procreate made it feel manageable and hopeful. They treated me like a person, not just a patient or a number.

Procreate is a wonderful clinic with friendly staff and a comfortable care experience. I would definitely return to this clinic for treatment.

I cannot say enough positive things about Procreate Fertility in Virginia. From the moment we entered the clinic, we felt genuinely cared for and supported at every step of treatment. Every staff member was welcoming, knowledgeable, and compassionate—exactly what you hope for during such a personal and emotional process. The doctors took time to explain every option in detail and patiently answered all our questions without ever making us feel rushed. The nurses were equally kind, responsive, and genuinely invested in us. We felt cared for by people who truly care about their patients. One of the greatest stresses of fertility treatment is often the financial aspect, and Procreate Fertility's billing department was exceptional. They guided us through the entire process, helped clarify our insurance coverage, and worked with us to develop a more manageable treatment plan. They were consistently honest, responsive, and transparent, with no surprises—essential when you are already carrying the emotional burden of fertility treatment. Thanks to Procreate's excellent team, we felt supported and empowered throughout the process. I highly recommend them to anyone seeking fertility support in Virginia.

Most of the medical staff act as though it is their first day. It is hard to believe they have received any real training or certification. No one knows anything. Never again.

We were very nervous about IVF, but the team at Procreate Fertility put us at ease and gave us a wonderful experience. Everyone was kind and professional. When we are ready to grow our family again, we will definitely return! Thank you so much to the entire Procreate family. You made our dream come true.

Newport News location: Hi, my name is Ariel and my husband is Jaden! We are a young married couple who recently moved from Florida to Virginia because of the military. After trying to conceive for two years, we decided to seek help. My OB-GYN was completely unhelpful and would not listen. I raised my concerns, but for months they did not want to investigate a diagnosis. We refused to lose hope and looked for help. I found Procreate and made an appointment. We completed the full fertility testing package (covered by Tricare Prime for my military families 😉) and learned that I had PCOS, along with a few other issues that required adjustments. They quickly started me on a medicated cycle. Appointments were quick and the process went smoothly. Our first cycle failed, but the team remained hopeful and compassionately helped me accept another cycle when I was heartbroken—and then I became pregnant!! 🤰🏼 After so many tears, prayers, tests, trials, and “maybe next month,” my husband, the team, and I finally achieved pregnancy! Christina at the front desk, who no longer works there 😔, was very kind and welcoming. Dr. Boca's wonderful smile and calm, warm kindness made every visit amazing. When I was sad, Stacey always reminded me there was hope at the end of the tunnel. She was professional and knowledgeable, listened to my concerns, and made things happen. Nurses Angela and Kat were the best and supported me every step of the way, helping me feel comfortable and less alone during infertility. Christine performed almost every ultrasound for our precious baby. She has the sweetest smile and is so kind; her positivity lights up the room. Dr. Perez also performed a procedure and was very professional and considerate. I will always remember the faces of the Newport News fertility team and how they helped my husband and me conceive our precious child. Expect a miracle. My heart is with every woman facing infertility or needing help building a family. If you see this, do not hesitate to visit Procreate Fertility and work with the team; you will never regret it. They provide timely help with appointments, calls, ultrasounds, and medication. Ask for help when you need it, and never give up! Expect a miracle.

Newport News location: My husband and I began our fertility journey with Procreate in January 2024, and I became pregnant in April 2024. I was diagnosed with PCOS in February 2020 and had a history of irregular cycles. We desperately wanted to become parents and found Procreate after we could not conceive on our own or with ovulation medication. We completed all the testing offered in January to begin treatment. Based on the results, we decided IUI was the best plan. Our first IUI failed in March, but they immediately started a second cycle, and we conceived. Christine gave us hope between the two cycles and helped me stay positive. I am very grateful to Procreate for helping us conceive our baby girl, due in December 2024. I graduated to a regular OB in June 2024, miss the staff greatly, and will always appreciate their support. The Newport News nurses were always friendly and supportive. Christine was exceptional and performed the second IUI that conceived our daughter, as well as every ultrasound, from monitoring scans to weekly pregnancy scans. Diana at the front desk was wonderful, always supportive, and as excited as we were to see our baby grow in the weekly ultrasound photos. Even the laboratory technician supported us throughout the journey. If you need help growing your family, I absolutely recommend Procreate. I will always thank Christine for helping us realize our dream of becoming parents, and I cannot wait to bring our daughter to visit.

When we moved to Virginia for our final IVF attempt, we needed a monitoring site. I did my research, and the Newport location was convenient for work. We arranged laboratory and ultrasound orders and discussed same-day results. As a remote-monitoring patient, I expected lower priority and some delays, but not more than 24–36 hours. Not once or twice, but *3 times*, the clinic mishandled the laboratory processing. Each time, I spent more than an hour over the next day or two trying to find someone who could help. No one answered portal messages or voicemail, and reaching anyone by phone was nearly impossible. I cannot understand how an IVF clinic could repeatedly be so incompetent with basic details. If you are new to IVF or cannot travel elsewhere, it may be adequate, but given the cost and sensitivity of these procedures, I cannot recommend it because of the poor staff communication.

The current staff at the Newport News office are wonderful—very attentive, and truly the best team you could ask for!