Reproductive Science Center in San Mateo, CA, United States

Reproductive Science Center of the San Francisco Bay Area (RSC) conceived me using an in-house egg donor. As a teenager, I developed serious health problems, and my mother called RSC to ask whether there was a similar family history. RSC refused to help, claiming they did not keep records that long; unfortunately, U.S. egg-donor clinics may retain records for only eight years. Some of my health problems did have a family history unknown at the time of donation, so it was absent from the records my parents received. Donor records are only a snapshot of a young, healthy person whose health can and often does change. RSC gave me no way to learn this, took no action to help us, and did not seek updated information from the donor. This endangered my life, and they did not care. This could happen to your family. Do not use an anonymous egg donor. Protect your child by ensuring access to accurate, current medical information. Most clinics do not proactively provide health updates, even when donors contact them to help. U.S. clinics are not required to verify donor medical information or retain records, so you must protect your family yourself: choose an identity-release donor, ideally disclosed from birth, or a known donor under a legal agreement. Then, if your child becomes ill and RSC refuses to help, you can still protect the child's health. Their doctors are skilled, at least in our family's experience, but their ethics and treatment of donor-conceived people are deeply concerning. Donor-conceived children deserve access to their own genetic information as adults.

The administrative staff at this clinic are absolutely terrible and made both of my experiences extremely painful. I strongly recommend avoiding this clinic. During embryo cryopreservation, they gave me completely incorrect instructions, delaying the process by more than a month. They also changed my protocol at the last minute without discussing it with me, causing me to take additional medications I did not want. The situation improved only after I escalated it to a supervisor and my doctor and strongly advocated for myself. Fourteen months later, I tried an embryo transfer and encountered the same administrative failures. Because of my previous experience, I repeatedly asked questions to ensure I fully understood the process, and they explicitly told me that a particular protocol was unnecessary. I followed the instructions exactly, only to be told afterward that I had to change protocols again. The administrative staff kept telling me, “It’s okay.” But that completely misses the point. The issue is that despite my repeated confirmations, they consistently failed to communicate clearly and accurately in advance. My doctor was always wonderful. Unfortunately, administrative incompetence completely ruined my experience. I regret coming here, but it is too late for me. I hope my experience helps others make a more informed choice.

I have never seen such an absurd medical paperwork process. They made countless mistakes, forcing me to spend a great deal of time resolving them by phone. I may also face a large bill because of their paperwork errors and delays.

We are very grateful to Dr. Harris and Nurse Sharon Le for their exceptional care throughout IVF. Dr. Harris has outstanding clinical expertise. His reassuring manner and infectious positivity always made us smile and gave us much-needed hope at every step. Sharon was highly attentive, consistently went above and beyond, and answered our questions promptly and thoroughly, greatly easing our anxiety. They are an exceptional team who made us feel completely at ease and fully supported. We strongly recommend their dedicated, compassionate, first-rate care.

If you are undergoing IVF, you need this team. Dr. Harris and Nurse Sharon Le gave my wife and me hope. After multiple unexpected miscarriages, we began this journey anxiously, but they reassured us and were always available to answer questions. As a physician, I can say Dr. Harris is one of the best clinicians I have met. Sharon’s quick responses were always thorough and reassuring. They are a top-tier, genuinely compassionate team who made us feel fully supported. We strongly recommend them to anyone beginning IVF! I also want to thank Dr. Homer, whom we had the privilege of seeing at several appointments. He is an excellent doctor who went above and beyond to answer all our questions with well-researched responses. Overall, our entire experience at RSC earned an A+!

Dr. Harris, Sharon, and the rest of the RSC care team were extremely helpful and compassionate throughout our treatment. They responded quickly and helped with every question or concern. I highly recommend them because they adapt to each patient’s needs and offer flexible scheduling.

Dr. Harris is the best doctor you could ask for during this confusing and stressful journey. He patiently answers every question, and his smile always makes you feel better. Thank you for your support and encouragement throughout. We have recommended you to all our friends. You are the best, Dr. Harris!

Dr. Harris is amazing! He and his team made an otherwise stressful visit easy and smooth. Sharon was wonderful too. She answered all my possibly overthought 'silly' questions and explained every step in great detail. Thank you so much, Dr. Harris, Sharon, and the nursing team!

Professional service.

I had the pleasure of working with Dr. Harris and Sharon throughout my IVF journey, and I couldn’t be more grateful for their care and support. I came into the process knowing very little and feeling overwhelmed, but from day one, Dr. Harris took the time—over an hour—to thoroughly explain all of our options, patiently answer our questions, and help us understand what steps we could take next. That first meeting gave me a sense of clarity and confidence I truly needed. The IVF process itself can be stressful, with so many medications and detailed instructions to follow. Sharon was absolutely incredible—she always followed up with a call and sent clear, personalized instructions based on our discussions. She was consistently there for me, offering guidance, encouragement, and compassion every step of the way. What really stood out to me was how I was never treated like just another patient. From the very beginning, the entire team made me feel welcomed, cared for, and supported. Thanks to their expertise and kindness, we were able to conceive after two attempts—and now we’ve joyfully graduated from the clinic! I’m so thankful for everyone at the office, and especially for Dr. Harris and Sharon. They made a challenging process so much more manageable and meaningful.

I had an extremely poor experience with someone named Larissa. She was very rude to patients and completely unprofessional. I definitely do not recommend her!

Dr. Harris and his team, including Sharon and the other members of the Harris team, were highly professional, kind, and reassuring during one of the most important times in our lives. We felt truly fortunate to have them beside us. Dr. Harris is not only a highly skilled IVF specialist but also a warm, compassionate, and genuine person.

Dr. Harris and his team, including Sharon, are absolutely the best! I would recommend them without hesitation.

Dr. Harris and his team are amazing! We had the privilege of working with Dr. Harris and Sharon and highly recommend them. From the first appointment, they showed compassion, patience, and deep expertise. They took the time to answer all our questions thoroughly and made us feel incredibly supported. We are very grateful to Dr. Harris, Sharon, and the rest of the RSC team!

My baby is one month old, and I am extremely grateful to Dr. Harris and his care team. Dr. Harris is the most compassionate and professional doctor I have ever met. I felt supported and informed at every step. Sharon, his case manager, has the patience of an angel.

We are sharing our first Christmas with our wonderful son thanks to the miraculous work they do at RSC. Thank you!

My husband and I had a wonderful experience with Dr. Harris and his entire team. We are very grateful for my colleague’s recommendation. Because this process was entirely new to us, having such a supportive, knowledgeable, and compassionate team to guide us made all the difference.

Working with Dr. Harris was wonderful! We had a fairly long journey, and he guided and supported us through every step. I am very grateful for his deeply human and kind approach.