Tripler Army Medical Center, United States

My husband and I were both born and raised here, and compared with the other hospitals we have visited on the island since childhood, this hospital is absolutely terrible. I hate this hospital. The medical care is awful. If you are pregnant and plan to receive care here, be prepared to be treated very poorly. The OB-GYNs at SDEC, the Same Day Evaluation Clinic, are terrible. They are always judgmental and rush patients through appointments. They do not listen to your concerns, and it is nearly impossible to reach anyone at this medical center! Getting a referral elsewhere is also extremely difficult, so switch to Tricare Select as soon as you can. Several times, I was unable to see a doctor late in my pregnancy because they were too busy to provide patients with proper care. As I write this review, I am 31 weeks pregnant, and my 32-week prenatal appointment has not even been scheduled. I have filed numerous complaints but have never received a response. Avoid SDEC nurse Denise Garcia at all costs! She is awful. She is always judgmental, and after discussing vaccines and my birth plan with me, she made me feel terrible. There are also too many residents in the emergency room. How many times do I need to be stuck with a needle?! I normally need only one attempt, and it works every time unless I come here. Then I was stuck three times! This medical center is also like a maze from hell. Nothing can be found. No one knows where anything is, and even if you stop a staff member who happens to be walking by, they do not know either. It is absolutely ridiculous. Overall, I avoid this hospital whenever possible. I have to wait until my insurance switches to Select, so when I actually go into labor, my husband will drive me to another hospital. If either of us needs emergency care, we go to the Wahiawa emergency room or Pali Momi. Do not go to Tripler! Once, I waited more than 9 hours in the emergency room just to confirm that I was pregnant. 💀

Our vacation was cut short when a surfboard struck the back of our 14-year-old daughter's head. Following the lifeguard's instructions, we wandered near Waikiki Beach with our blood-covered child for 20 minutes before coming to our senses and heading to Tripler Medical Center. We gladly waited five hours, expecting the excellent care we had hoped for. Special thanks to Nurse Cherry—apparently there are two of them—who was highly skilled and exceptionally dedicated despite her short shift. While we waited in the waiting room with more than 25 people, the triage and reception staff kept us informed and reassured us. We left some beach sand in the waiting room and apologize to the housekeeping staff. Thank you to the physician assistant and nursing staff, who kept our very anxious daughter calm and comfortable. Around midnight, as Nurse Cherry's final patient—and at the end of our long-awaited wait—our daughter received 5 stitches in her head, saving our vacation. You are amazing! We are incredibly grateful to have people like you to rely on so far from home. We have complete confidence in our Army brothers and sisters and will always rely on you when it matters most. Thank you, thank you, thank you. Brad and Sheila, retired Army veterans.

So rude. The elevator to Dermatology was broken, even though it is the only elevator serving that building. You can try the stairs, but they do not reach that building.

From 2016 to 2019, I was stationed at Schofield Barracks. In 2016, my wife gave birth to our first daughter at Tripler Hospital, and it was the most painful hospital experience my wife and I have ever had. My wife was more than 40 weeks pregnant and had severe preeclampsia throughout her pregnancy. I mean extremely severe, but the medical staff ignored it and even acted as if it were no big deal. It was pure negligence. They induced labor and gave my wife massive doses of oxytocin and other stimulating drugs, far beyond normal levels. People kept coming and going from the room. At times, it felt as though there were 20 people there at once, many of them inexperienced residents. The attending physician put a resident completely in charge, as though my wife were a training dummy. It took three days for our daughter to be born, and we know that the staff's negligence and incompetence are why our daughter is the way she is today. She was under severe stress and deprived of oxygen, and she now requires special care. We love her, of course, but it feels as though she was deprived of a normal life. There is much more I could say, but I wanted to keep this brief. On the other hand, our second daughter was born at Tripler Hospital in 2018, and we chose the midwifery program. It was the best experience for both of us. The midwives were outstanding, and the entire delivery went smoothly. There were only two midwives, my wife, and me in the room, unlike the chaos of doctors and staff during our first child's birth. We are very grateful to the midwives there. As for the doctors and staff, however, they seemed more concerned with moving patients out quickly than with considering the consequences for the entire delivery process. There was a lack of care and attention, and I believe many people have unfortunately had experiences similar to ours. If I could go back, I would have taken all the horror stories I heard seriously before choosing Tripler.

If you have any other safe option, do not give birth at Tripler Hospital.

This may be the worst medical center in the country. No one ever answers the phone, and even when they do, no one seems to know what is happening. Getting an appointment is nearly impossible.

I have been stationed here three times and visited this hospital countless times without ever having a bad experience, although I often hear negative comments. I wanted to share my experience today: I accompanied a friend for a procedure, and the woman at reception was the kindest stranger I have met in a long time! We then went upstairs and spoke with many people, and everyone, including the doctor, was very friendly. I wanted to share that experience.

I saw an OB-GYN. The doctor, nurse, and receptionist were all kind and helpful.

If you want to be gaslit and dismissed, come here. I regret seeking care here and choosing to have surgery at this hospital because my pain is now worse, and whenever I raise the issue they make me feel stupid. After my experiences at this hospital and other military hospitals, I am now afraid to see a doctor.

So I was in the waiting room for nine hours, actively bleeding. Either miscarriage or ectopic pregnancy. Severe pain. I watched people who arrived after me get care before me WHO seemed okay. There was even a woman laughing and living it up who got care before me when she arrived when I was waiting for like 5 hours at that point. IMPORTANT: at one point my entire body went ICE COLD and I lost most of my hearing. Funny how they knew what medicine to give me but didn't tell me what happened AND didnt get me to a doctor after that episode. So I did some reading on my own, the most likely thing to have happened was I lost SO MUCH BLOOD my body prioritized getting blood to my heart. THATS HOW LONG I WAS BLEEDING. Not only going through the most emotionally awful thing of my life but I was in severe pain for HOURS. It wasn't just me either. There was another lady who looked like she was pregnant who looked like she was gonna pass out from pain and they also made her await an absurd amount of time. But then I saw a girl come in and wait for FIFTEEN MINUTES TO THIRTY MINUTES and get care. Youd think actively bleeding for hours would get you care, you're wrong. Everytime I went to the restroom it looked like a crime scene. I couldn't even focus on reading or knitting so watched the other people waiting instead. Im not a Karen, I promise so much. I hate being a bother and my mother never took me to hospitals growing up, if i had an issue I would just have to tough it out. So I came here because I was in severe pain and needed help, which the only treatment I got was when I had the freezing body episode and they didnt get me to a doctor when that happened. I understand waiting a long time. Being at a hospital for 11 hours total is insane when 9 hours were waiting while actively bleeding a waterfall. They told me id get the next bed after that episode, I saw them call around 3 people back to the rooms. They told me I only had 3 people in front of me on the list, i counted over 9 getting called at some point. I have never felt that level of pain in my life and I find it insane that I waited nine hours. And its not just me, I would watch the other people in the waiting room like the lady I mentioned and would see people get care before others who seemed less minor and I thought it was the other way around. I understand I dont know every person's story but people laughing shouldn't be seen first. (Side note, after the medicine i felt loopy probably from the blood loss and was laughing but obviously the medical professionals should have know WHY I was loopy. They gave me the medicine. In my arm by the way.) Most of the staff was nice, no issues there. I dont know what system they go by, the system is what upset me. Bleeding out for 9 hours isnt okay. One nurse did give me attitude saying there was people ahead of me, I only recognized one guy from when I first came in that morning (at this point) and he was getting active care. They kept taking him back and bringing him back to the waiting room and repeat cycle. She was nice to me afterwards though so im thinking maybe she didnt mean to come off with an attitude. They either knew I lost too much blood and gave me the medicine because they knew and didnt tell me what happened because its obvious you should see someone to a doctor who is bleeding out for so long OR they gave me a random medicine and hoped it would work and it worked so they could just keep me waiting XD.... Worst experience of my life made worse. I never want to go back to this hospital. I probably will have to because im still bleeding but im going to avoid it. Maybe I just won't go anyway.

So pink. Trying to recover after surgery, but all I can think about is bubblegum ice cream.

Hands down the best escape room I’ve ever experienced. I’m still trying to find how to get to the next room. If Harry Potter’s Hogwarts had a collaboration with an escape room designer and a military architect… this would be the result. Every hallway feels like it was generated by a random maze algorithm. I’m pretty sure I passed the same vending machine three times and unlocked two side quests along the way. The elevators? Oh, they don’t take you where you need to go… they take you where you deserve to go. You’ll get halfway to your destination, reflect on your life choices, and then continue your pilgrimage via stairs, corridors, and what I can only assume is a hidden boss level. At one point I considered setting up camp and starting a new life in this maze.

Hopefully purple scrubs driving a Blue Tesla license plate 4M67 has a better day after almost hitting my car to get a parking spot that she already passed (that I was waiting for) to get to work in time, if she wasn’t on her phone maybe she’d have noticed that she repeatedly almost hit me trying to back up. However it’s a perfect representation of the facility. Mind you I showed up 40 minutes early for my appointment looking for parking, pregnant with a pinched sciatic. Always a headache to do anything here.

Heard it's called 'Crippler Tripler'. Starting too understand now. Went to Rapid Access Clinic. Heard 3 people told they 'should've gone to the E.R.' treatment is received was poor, but had a little more been done, it would've been at least fair. Having a symptom that's fairly painful and later having to plead for medicine after treatment finished is sad. (NOT a narcotic) Then I call to get results of one test-4 calls, no one will tell me. Please go elsewhere for decent treatment.

Not suitable for childbirth. The staff are rude and provide false information to avoid helping you, regardless of whether the problem is minor or serious.

This hospital quickly went from an unpleasant place to a dangerous place to receive care.

Although this review is late, I wanted to share my experience at Tripler Army Medical Center. Both my parents served in the military during the 1980s and were stationed at Fort Shafter on Oahu, Hawaii. My brother had surgery at this hospital to separate joined toes. The operation was successful, and he recovered well. As a child, I visited this hospital about four times for various issues and received professional, attentive care each time. The hospital is easy to recognize because it is pink, haha. Overall, I have a very positive impression of this hospital and would recommend it to anyone needing medical care.

The worst hospital. Even when there is evidence that your child is not in danger, they will try to take your child away.

This hospital is terrible. Stay away unless you want rude medical staff and “certified” phlebotomists who cannot place a needle and stick you twenty times. The staff also repeatedly made me return to resolve various matters, only to get them wrong every time and waste my time, money, and gas. Overall, this is one of the worst hospitals I have encountered. I advise everyone to go to any other hospital.

It doesn’t matter if you’re the first one there they will still call you last. I got here at 4am it was empty. It’s 7am and I’m still waiting to be seen

I had an excellent experience at TAMC. My family and I received care there for about three months. I was urgently transferred from Japan to the United States because of pregnancy complications. Before my daughter was born, I visited TAMC about twice a week; during her month in the NICU, I went every day. Every staff member I met at TAMC was wonderful, and I truly have no complaints. Special thanks to Mele in the liaison office, Leah, assistant chief of obstetrics, Mila in labor and delivery, Dr. Tebak, Dr. Marenco and the pediatric surgery residents, social workers Kerri and Trina, and Cassie and the rest of the NICU team. Our family’s situation was complex, but staff across the hospital advocated for us and helped secure the resources we needed. My induction went very smoothly, and Mila was an exceptional nurse who contributed greatly to my positive postpartum experience. I truly felt cared for not only as a patient but as a person. I cannot speak highly enough of my experience at Tripler. Special thanks to Cassie and the entire NICU team, who cared for us like family during our daughter’s first month. Past experiences had made me wary of healthcare, but Tripler completely changed my perspective. Do not let the negative reviews frighten you. This hospital has excellent clinicians, abundant resources, and dependable support when you need it.

Super fast!!! I arrived at 3:47 p.m. on Sunday. I went to the ER, checked in, saw a nurse, then a doctor, and was walking back to my car by 4:06 p.m. Less than 20 minutes.

Markiplier spawnpoint

DO NOT GIVE BIRTH HERE. Terrible experience that could have killed my son and I. Firstly, a nurse introduced herself and told me she tells all her patients that “she didn’t get us pregnant” so no screaming in pain. Huh???? That is nasty to say. Another lady wouldn’t take no for an answer that I didn’t want to breastfeed and tried to make me. And lastly, my pooped meconium and no antibiotics were given to either of us!!!! I wish I knew then to file a formal complaint against the hospital. I’d rather pay a point of service fee at another hospital than to give birth here. Ladies weigh your options!!! Also I’ve had health issues after that birth because of their negligence.