我花了好长时间才写完这篇帖子，所以这是我一年多前的经历。这家诊所在我人生中本就压力巨大的时期，给我带来了更多压力。我感觉自己的诉求无人倾听，也觉得自己受到了不公平的对待。如果你的诊断结果很明确，这里或许适合你；但如果你像我一样病情复杂，或者你希望得到真正关心你、尽力让你感觉好一些而不是雪上加霜的医护人员的帮助，那么这里绝对不适合你。 1. 有些护士很棒，但有些护士非常粗鲁，尤其是在枫树林诊所。我问了很多问题，感觉自己给护士们添了麻烦。药物的副作用也对我的影响很大。我情绪波动很大，甚至在就诊时哭过。但护士们非但没有关心病人，反而想方设法让我尽快离开，即使好几个护士坐在公共区域聊天。有时，因为护士们缺乏同理心，我只能离开诊所，在外面哭泣。每次预约前我都会非常焦虑，因为我知道如果遇到某些护士，我的护理质量就会大打折扣。我甚至觉得她们对我区别对待，是因为她们觉得我烦。我想知道卵泡的大小和数量，想知道我的治疗方案是否会改变，想知道我的副作用是否正常，但她们不仅不愿提供任何帮助，反而对这些问题感到不耐烦。 2. 这家诊所采用批量循环治疗。现在很多不孕不育诊所都这么做，但对于某些特定诊断的患者，比如AMH值低的患者，这并不是最佳方案。他们采用批量循环治疗是为了让所有患者同时服用避孕药，以便医生可以同时开始试管婴儿治疗。这种方法对某些患者来说可能有助于卵泡的均匀发育，但对于我这种AMH值低的患者来说，它会导致卵泡过度抑制，从而对不孕不育药物没有反应，或者治疗时间延长。我之前做宫腔内人工授精时用药量较少，但效果却好得多，所以我相信这就是我的情况。也许结果不会有什么不同，但知道别无选择，而且这种疗法还可能导致过度抑制，这让我绝对不想再来这家诊所尝试了。一刀切的治疗方法在不孕不育领域行不通。 3. 财务部门糟糕透顶。他们直接告诉我，对他们来说，没有保险比有保险更容易。我不得不反复打电话/发邮件才能弄清楚每项治疗的费用。我的保险公司告诉我，通常情况下，RMIA/医疗机构会主动联系他们，但RMIA根本不会这么做，所有的事情都落在了我身上，而我当时已经压力很大了。 4. 你几乎无法与医生沟通。我喜欢我的医生，这也是我喜欢这家诊所的少数原因之一，但我几乎没怎么和她交流。我知道很多不孕不育诊所都是这样，但这很令人遗憾，因为这些治疗费用昂贵，你有时需要问问题或者了解医生的想法，但这非常困难。你只能和护士打交道；我甚至问了一些问题，他们说会联系我的医生并给我回电话，但他们根本没有回电话。

如果您想从您的 Google 商家信息中移除负面评价，请通过我的个人资料联系我；我的联系方式都列在那里。工作完成后您可以付款。

我们之前去过其他三家诊所，这家是我们最喜欢的！伦纳德医生和他的整个团队在整个过程中都以患者为中心，提供充满同理心且技术精湛的护理。我们可以进行线上问诊，在诊所外进行随访，只需在需要时前往伍德伯里诊所。由于我们可以灵活安排时间，兼顾其他生活安排，我们既感到自己掌控着整个过程，又感到安心无虞。我们非常成功，刚刚迎来了我们的第二个健康的试管婴儿宝宝！

RMIA is wonderful! I cannot say enough good things about this clinic and its medical staff. During my care, I saw Dr. Kim, Dr. Jensen, and Dr. Leonard, and I would recommend all three without hesitation. Dr. Kim handled most of my treatment. They all showed genuine care and compassion and explained potentially confusing, uncertain, and emotional topics in great detail. I truly felt that Dr. Kim knew me as a person and used that understanding to help me make decisions rather than treating me as just a number or patient. All the nurses, front desk staff, phlebotomists, anesthesiologists, and embryologists were also excellent, and I felt very well cared for at every visit. The clinic always returned my calls quickly, usually within 1-2 hours. The monitoring appointments were scheduled very conveniently in the early morning, allowing me to adjust my work schedule and minimize the amount of leave I needed. They also never ran late in the mornings, so I could arrive at work on time, which I greatly appreciated. Overall, I would absolutely recommend this clinic to all my friends and family. Thank you, RMIA!

An excellent and highly professional partner.

Dr. Jensen and the RMIA team are amazing! After nearly a decade of infertility, we finally welcomed our baby boy. We are very grateful for their honest opinions, easy-to-understand treatment plans, and availability whenever we needed help. Dr. Jensen is wonderful; she patiently answered our questions and listened to our concerns. Her approach is patient-centered and collaborative. We had unpleasant experiences elsewhere, but Dr. Jensen made us feel heard and understood. The team is responsive, professional, and respectful. We look forward to baby number two! 💪🏽😁

The clinic staff and doctors are wonderful! Everyone I met was very kind and genuinely cared about my treatment. Dr. Kim patiently addressed every question and concern we raised. I highly recommend this clinic to anyone undergoing IVF.

Dr. Leonard helped us achieve our goal!

We had a truly wonderful experience with RMIA and Dr. Jensen. From the very beginning, we felt incredibly well cared for and supported throughout our entire journey. Thanks to their expertise and guidance, we were blessed with our beautiful baby twins, and we couldn’t be more grateful. Dr. Jensen provided not only exceptional medical care but also genuine compassion and encouragement during such an emotional and important time in our lives. We always received thorough information and clear explanations, which helped us feel confident and empowered to make informed decisions every step of the way. I especially appreciated the availability of early morning appointments, which made it much easier to balance treatment with my work schedule. Every member of the staff was friendly, welcoming, and professional, creating a warm and supportive environment at each visit. We wholeheartedly recommend RMIA to anyone considering IVF. Our experience was truly positive, and we are so thankful for the care we received.

We are incredibly grateful to Reproductive Medicine and Infertility Associates (RMIA) and Dr. Kim for helping us conceive our son, JJ. I had many questions throughout the process, and they answered each one patiently, clearly, and without judgment. No matter how detailed or repetitive our questions were, the entire team reassured us and supported us at every step. Dr. Kim was outstanding—knowledgeable, thoughtful, calm, and composed. She explained everything clearly, welcomed questions, and combined evidence-based treatment with genuine compassion. The clinic itself was organized, responsive, and welcoming, making the entire process feel manageable and safe even when it was emotionally challenging. We always felt like partners in our care, not just patients. We wholeheartedly recommend RMIA and Dr. Kim to anyone facing infertility.

Every RMIA employee is wonderful! We were fortunate to meet every doctor and cannot praise them enough. The Maple Grove staff are warm and highly professional. From our first meeting to our final ultrasound, our experience was exceptional.

As a single mother by choice, this journey has been one of the most emotional and meaningful decisions of my life, and the RMIA team helped me tremendously. From the beginning, Dr. Baumgarten made me feel seen, supported, and truly understood. I never felt judged or alone. Instead, I was surrounded by people who cared for me, encouraged me, and genuinely believed in me. The entire team stayed with me through every high and low, giving me hope when I needed it most. I will always be grateful for their kindness, professionalism, and support in making one of my greatest dreams a reality.

Our experience at RMIA was absolutely wonderful! 💕 Dr. Jensen is truly exceptional, and we cannot thank her enough for everything she did for us. Throughout the process, she showed us exceptional care, sincerity, kindness, and understanding. From the moment we entered the clinic, everyone—from the receptionists to the nurses—made us feel welcome, supported, and cared for. Every nurse we met was kind, gentle, and thoughtful. What touched us most was that Dr. Jensen was always available to help, even when she was off or extremely busy. Her kindness, positivity, and dedication made the entire experience special and unforgettable. We will always be grateful to Dr. Jensen, her excellent team, and everyone at RMIA for supporting us through this journey. Last month, we celebrated our son's first birthday 🎉, something we had always dreamed of. Our hearts are full of joy, and we will never forget the love and care we received along the way. We highly recommend RMIA! 💖

It was a pleasure working with Dr. Kim. She devoted significant time and effort to ensuring we had the best possible experience. She helped us through a difficult period and ultimately achieve the positive outcome we hoped for. The entire care team was excellent. Thank you to the Maple Grove clinic for your continued support, and to Dr. Kim—we will always remember her dedication, care, and hard work.

We had a wonderful experience with RMIA and Dr. Leonard. Both the egg retrieval and transfer produced excellent results, and our first attempt was successful. We now have a beautiful daughter! Communication with the staff and the entire process went very smoothly!

My experience was absolutely terrible and heartbreaking. I would never recommend this place to patients in Minnesota.

The staff at RMIA are wonderful. They gave us three lovely boys, and I am very grateful.

Dr. Leonard was very easy to work with. She and the entire clinic made us feel heard and cared for.

Thank you to Dr. Jensen and the entire RMIA team for helping us build our family. We struggled with infertility for more than a decade, and calling it a long and difficult journey would be an understatement. But I truly believe Dr. Jensen's guidance kept our faith alive and fueled our passion to become parents. We now have two wonderful babies, and our lives finally feel complete.

My experience at RM&IA was amazing! I worked mainly with Dr. Tana Kim, who is extremely knowledgeable and very straightforward with her recommendations and care plan. From the initial consultation through IVF, I felt very confident. The nursing staff are first-rate: caring, responsive, compassionate, and knowledgeable. Most of my monitoring appointments were at the Maple Grove clinic, and I loved everyone there! As I write this review, I am holding my four-week-old miracle baby, thanks to RM&IA.

After trying for some time without success, we eventually chose RMIA. We worked with Dr. Kim and had a wonderful experience. After our second FET, we became pregnant and now have a beautiful daughter. The nurses were friendly and kind, always patiently answering our questions and helping us through this difficult period in our lives.

Everyone was very friendly, kind, and understanding, especially in such a difficult and emotional situation. Dr. Kim is very intelligent, professional, and helpful. When I was worried about bleeding, she even used her lunch break to give me an ultrasound. I highly recommend RMIA!

RMIA gave me my sweet baby. I have no complaints! It was very convenient to have lab work done at the Maple Grove clinic, and the staff there were very kind! Dr. Jensen was also very communicative and answered all our questions throughout the process. I do feel this clinic charges more for IVF than others, but I was willing to pay for excellent care and convenience.

The patient-facing staff were so kind during such a challenging stage of life. I had my egg retrieval at RM&IA with Dr. Kim. The process was organized, and I was successfully guided through every step. On the day of the procedure, all the staff showed exceptional kindness and professionalism.

Everyone at the clinic was exceptionally attentive and provided excellent care throughout our IVF process. It was a journey that tested our patience, but they gave us outstanding support every step of the way. I highly recommend this clinic as a place to build your family!

If there is one clinic and doctor to avoid, I would choose RMIA and Dr. Jensen. When we enrolled, they seemed very helpful, caring, and empathetic. But once we signed up, they treated us like just another patient. We noticed many red flags when they started the ovarian stimulation medication, but we kept overlooking them and trusting the clinic. We later realized their goal was only to make money, not to help us achieve ours. 1. Our first IVF cycle was in September 2020. Dr. Jensen overstimulated my ovaries and retrieved 30 follicles, 27 of which contained mature eggs. This clearly indicated ovarian hyperstimulation syndrome (OHSS), and my wife gained a great deal of weight as a result. Dr. Jensen never told us I had ovarian hyperstimulation syndrome (OHSS); she concealed her mistake. 2. After PGTA testing, we had 10 good euploid embryos. We then had 4 embryo transfers and 1 ERA biopsy, all with negative results. We felt that Dr. Jensen herself was doing something wrong with the embryo transfers. 3. We then did a second IVF cycle. I believe Dr. Jensen retrieved 10 follicles, 8 of which contained mature eggs. We obtained 5 embryos, but after PGTA testing only one was suitable. Again, I felt something was wrong. My wife and I had no explainable fertility issues. 4. Every time we met with Dr. Jensen, the answer was unexplained infertility, with no treatment plan. 5. Dr. Jensen is a rip-off; be careful. For every minor issue that could be handled by email, she insisted on a video call so she could make money from it. 6. We then chose surrogacy, but once again she failed us. Our surrogate had a private call with Dr. Jensen, and we were told the surrogate was withdrawing. Whenever we asked questions, the answer was, “I cannot disclose that because of HIPAA.” 7. Even during the surrogate's medical screening, Dr. Jensen went to great lengths to obtain approval, only for it to fail in the end. 8. Dr. Jensen sometimes rescheduled our appointments because she had to travel. 9. Dr. Jensen was always rushed and did not give us enough time to ask questions. She always said, “I need to end the call because I have another appointment.” 10. Essentially, we lost a large amount of money because we trusted the clinic and doctor. The only positive I can think of is that the front desk team, nurses, and other support staff were very good. Apart from that, the entire process was terrible, and they deserve to be sued because I have ample evidence to support it.

Dr.Jensen was so amazing with us! Any question we had her staff and herself always answered! She was very good and very supportive when it came to us doing ivf after a tough loss with our son. She made sure we were comfortable. I highly recommend her to anyone who is doing ivf. I had a successful pregnancy. Baby boy was Born in April and we couldn’t be anymore blessed with him!

I will continue to praise and remain forever grateful to all the RMIA staff, embryologists, and Dr. Leonard, who helped me have two successful frozen embryo transfers and two healthy babies: a daughter born in January 2023 and a son born in April 2025! Before that, we had struggled with infertility for years and had several unsuccessful fresh and frozen embryo transfers at another clinic. We were told that the best next step would be to use a surrogate. My husband and I are so glad we sought a second opinion at RMIA, where I was able to carry our own children. I highly recommend RMIA. They have high success rates, listen and tailor care to your specific situation, and provide efficient, compassionate, highly personalized care.

We had a wonderful experience with RMIA and Dr. Kim throughout the IVF process. We were fortunate to achieve a live birth after our first IVF cycle with RMIA. Throughout the daunting and emotional IVF process, every RMIA staff member was consistently kind, helpful, and accommodating. Dr. Kim was very kind and made us feel as though we were her only patients. We would choose RMIA again and again. When we are ready to have more children, we plan to return for another embryo transfer using our remaining successfully fertilized embryos. We highly recommend RMIA.

I had a wonderful experience with the staff at the Woodbury center. From scheduling and the front desk staff to the phlebotomists and nurses, everything went very smoothly. I never felt nervous or unfamiliar with my treatment. I completely trusted the care team, and they fully met my expectations. For a sensitive area of health care like reproductive medicine, this is exactly where you want to be. Thank you to every RMIA employee; my family and I are grateful to you!

We have mixed feelings about RMIA. The nurses and staff were very helpful, and working with them always felt good. Unfortunately, we did not feel the same way about our doctor. She showed no empathy for what we were experiencing and quickly recommended treatment options we were not comfortable with. I hope our situation was an isolated case and that the clinic is not defined by this doctor's approach or any other treatment approach.

My husband and I chose Dr. Leonard because of her expertise in infertility caused by PCOS. We had tried for 7 years before entering the IVF world. We began IVF in January 2024 and welcomed our son on March 7, 2025. Words cannot express our gratitude to the RMIA team—not only Dr. Leonard, but everyone from the financial office to the embryologists, nurses, laboratory staff, and receptionists. Everyone was helpful and eager to answer our questions. We used their guarantee program, which I felt was 100% worthwhile because it gave us peace of mind that we could try again if the first transfer failed. Thankfully we did not need it, but knowing it was available as a backup reassured us. We will return when we are ready for baby number two. Thank you so much, from the bottom of our hearts!

I had a great experience with RMIA. All the nurses and phlebotomists were friendly and kind. Special thanks to Monique in Edina, who put me at ease during early-morning blood draws. Dr. Kim was helpful and kind and never dismissed my concerns or anxiety. She provided information without overpromising or telling my husband and me what to do, allowing us to make our own choices based on the information. I especially remember feeling very anxious when endometriosis was discovered during my egg retrieval. I wanted to speak with the doctor to understand what it meant and make a plan. She moved my appointment forward by two weeks and used her lunch break on her first day back from PTO to call me. That had a tremendous impact, and I will not forget it. My husband and I welcomed our IVF baby one week ago. We are very grateful to Dr. Kim and RMIA for making this addition to our family possible. 💕

Dr. Leonard at RMIA helped my husband and me build a family. Despite the challenges, our miracle baby was born in December and is pure joy! Dr. Leonard and everyone at RMIA were kind, thorough, and informative at every step of helping us have our little boy. We were kept informed throughout. We appreciate Dr. Leonard's honesty and advice about the best way to realize our dream. I recommend RMIA 100%. The entire team is first-rate and the answer to our prayers.

We had an excellent overall experience with Dr. Leonard and her staff! They are an extremely compassionate group, from Bri at the front to the entire team in the back. We also interacted with other providers who helped us through the process of becoming parents. They were all kind and understood what we were going through and had already experienced. Thank you!