Dre Sacha Ann Krieg, États-Unis

I cannot thank Spring's Fertility enough. They brought hope to people like my husband and me, who never thought pregnancy was possible. The experience was an emotional roller coaster, and we could not have succeeded without the tremendous support of the Springs Fertility staff and care team.

We loved the Spring Fertility team. Dr. Paula Amato and the entire staff made us feel deeply cared for throughout the IVF process. I highly recommend this clinic!

Dr. Amato is truly an angel! She is highly knowledgeable and compassionate. Her colleagues are equally professional and kind. Dr. Palmor, Dr. Kulkarni, and Dr. Bonus were all helpful and caring during our visits. Graduating from a clinic we love so much is bittersweet! If we plan another pregnancy, we will definitely return!

Communication and the financial department are poorly managed. They stretch a process that should take a few months with your physician into years, resulting in dozens of repeat appointments. Spring has completely disappointed me. I was told they were the only clinic in the area covered by my insurance. At every visit, they assured me my insurance would cover everything. Yet bills arrived at my home every month with threats of collection, while my insurance company said it had received no response from Spring. I called Spring's financial department repeatedly and was told everything was resolved and I would receive no more bills. At my most recent appointment, I was still required to pay out of pocket because Spring had not handled the insurance paperwork properly.

Extremely clean, pleasant atmosphere, strong team, and attentive service. The overall experience was wonderful and a million times better than our previous clinic. The only issue was that we could not get a clear explanation of which medications were excluded from the care package or their exact costs.

Infertility is an extremely stressful process. My husband and I decided to work with Spring in hopes of getting help and simplifying the process. Unfortunately, working with Spring felt like a nightmare. Communication was very poor and caused a great deal of unnecessary anxiety. During every cycle, it was difficult to reach my CD1 nursing team. It usually took 3-4 calls and portal messages to reach someone, or I would not hear back until the following afternoon—all on business days—and then had to rush to a last-minute appointment. Basic administrative tasks were completed only after repeated requests. At baseline and monitoring appointments, the doctor would tell us one thing, but when the nurse called later, we would be told something different and prescribed different medication, forcing us to seek clarification. I even had a doctor tell me one thing at one appointment and something completely different at the next, making me wonder whether she had reviewed the correct chart—or knew I was responding poorly to medication but wanted to continue anyway. Working with Spring was extremely frustrating and wasted a great deal of money. Based on the positive reviews, I do not know whether the problem was my care team or Spring overall, but I strongly recommend going elsewhere.

Thank you to the team at this clinic. Thank you, Dr. Lee and Dr. Amato.

I am still a patient at Spring, but I wanted to leave a review because I have been very impressed and pleased with my care. Dr. Fisher is my doctor, and I am very glad I ultimately chose him for treatment. He creates a personalized treatment plan based on you and your goals and is very attentive and compassionate, which is especially important in a fertility doctor. I also appreciate that he presents information directly and involves you in decisions. His many years of experience and extensive knowledge are evident. His nurse Sarina is excellent. She has undergone IVF herself and is very attentive. The clinic is nice. Although others have complained about the app in reviews, I found that it does exactly what is needed and provides plenty of useful information, including a treatment calendar and medication reminders. I would recommend this clinic for fertility care.

Dr. Fisher and his team, including Haley, Sarina, and Melanie, did an outstanding job. Communication was prompt and excellent from beginning to end. The team coordinated a complex schedule smoothly, ensuring that I understood the process well in advance and accommodating my personal and work commitments. When the pharmacy failed to send my injection pen, they arranged for me to pick one up from the clinic over the weekend. Dr. Fisher managed my IVF cycle and retrieved 28 eggs when I was 37, with no known preexisting issues. I ultimately had 4 grade-A, genetically euploid embryos. I am extremely pleased with the results and would wholeheartedly recommend Dr. Fisher and Spring to family and friends.

Dr. Fisher was very kind, patiently explained everything at each appointment, and listened carefully to my questions. His nurse Sarina was warm and friendly, and with the Spring team's attentive guidance, my egg-freezing process was perfect.

I can’t say enough wonderful things about this clinic and the entire team! From the moment we walked in, we were treated with compassion, professionalism, and genuine care. Dr. Fisher was amazing. He took the time to explain every step of the IVF process, making sure we understood and felt comfortable throughout. We did experience a few setbacks getting my husband’s vials sent over, but the staff handled everything with care and kept us updated until it was all resolved. Their communication and dedication made what could have been stressful feel manageable and supported. I’m so grateful to have been referred to this clinic and this amazing team!

We visited many clinics during our fertility journey, and Dr. Wu and her team at Spring Fertility truly stood out. Their attention to detail, thoughtful planning, efficiency, and genuine care were unmatched. Dr. Wu is highly knowledgeable and meticulous. I always felt safe, well cared for, and confident in her hands. I also want to thank my favorite nurse, Michaela, for her tremendous support, care, and encouragement throughout. We are deeply grateful for their exceptional care and highly recommend Dr. Wu and the Spring Fertility team!

The staff are excellent, welcoming, attentive, and easy to communicate with. The doctors and nurses are knowledgeable. Highly recommended to family and friends!

As many other reviews note, communication is terrible. They handle everything through an app, which I found extremely frustrating. My first appointment in May was in person. It cost $350, and with blood tests for both of us, the total was $630. I was billed incorrectly even though I firmly told the assistant that our insurance did not cover the blood tests. The assistant showed almost no emotional intelligence, and the interaction left me very upset. We were persuaded to have blood work done for my transgender husband, though I knew it was unnecessary because he would not be carrying a pregnancy under any circumstances. After the appointment, I told the very young, inexperienced coordinator that I preferred email to simplify communication. My feedback was ignored, and I received more app messages and phone calls. Two steps were required before choosing a donor, after reviewing the blood test results. We scheduled an HSG as requested by LO. Although it cost another $550, the experience was much better and was not at Spring. The final step before choosing a sperm donor was mandatory counseling on how to discuss donor conception with our future child. I found it invasive and a money grab. Several others in our group were angry about this requirement and the lack of autonomy it imposed on a community that has already endured so much. The service cost $150 and wasted 2 hours. For heterosexual couples, the counseling costs $500. The biggest headache was spending two weeks emailing the finance department after learning of the billing problem last week. They said I had to pay $465 within 7 days or be sent to collections—5 months after the appointment! They accepted no responsibility for their billing error and placed all blame on me. The entire process felt cold, manipulative, and focused solely on money. We wasted $1,130 and made no progress toward having a child. The staff are too young and inexperienced for this field. We are trying to have a child. The process should feel completely different. Queer people and anyone seeking safety and support should stay away.

I highly recommend the Spring Fertility team. We have had an excellent experience working with them over the past year and a half. We are a same-sex couple and initially tried intrauterine insemination (IUI). After several unsuccessful attempts, we moved to in vitro fertilization (IVF). All documents, results, and communication were handled through the Salve app, which made the entire process much easier to track. The nurses, doctors, and counselors were extremely supportive throughout. Thank you, Spring Fertility team!

Run! Do not start your fertility journey here. They drew a great deal of blood for testing, then somehow missed half of both my and my husband’s lab orders. They told us to repeat them at LabCorp but did not even contact LabCorp. Their own blood-draw room was filled with Starbucks cups and gym bags—I even questioned whether it met OSHA standards. Worst of all, I called several times and no one answered. What if my call had been urgent? Many IVF appointments are time-sensitive. Should the doctor not return calls proactively? We quickly left this clinic and are now having an excellent experience at another fertility clinic. I urge everyone to try somewhere else first!

We had our second transfer at Spring and are now holding our little baby. It was always clean, welcoming, and quiet ❤️, and everything moved very quickly and on time, which I truly appreciated. My favorite part was that there was always parking right outside. Thank you, Spring, and thank you, Dr. Krieg! Tailor Johnson NextHome

My experience at Spring Fertility was great. My husband and I have been trying to become pregnant for 4 years. After 2 years, I had fertility testing and learned that I had a blocked fallopian tube. I cried because I knew I could not become pregnant naturally. A year later, I sought a second opinion and received the same diagnosis. That was when I decided to undergo IVF. I was referred to Spring Fertility, and it was the best decision I made. At my consultation on December 16 last year, Dr. Fisher explained how IVF works and what was best for me. He is very knowledgeable and clearly knows what he is doing. Everyone, from the front desk and medical assistants to the nurses, especially Nurse Sarina, is friendly and treats you like family or a friend. The Salve app is also very helpful for medication and appointment reminders. You can contact the team through it, and they respond promptly. I am now waiting for my embryo transfer. I love Spring Fertility and will definitely recommend this clinic to anyone who needs IVF to have a baby because they cannot conceive naturally.

We began our fertility journey at another clinic, then researched local options extensively, and we are very glad we chose Spring. Dr. Fisher is thoughtful, knowledgeable, evidence-based, and highly attentive to detail and our individual needs. Infertility is an intensely personal and vulnerable subject, and I felt tremendous trust and reassurance placing our care in Dr. Fisher’s hands. We also want to recognize our nurse Sarina, who called after every appointment to check on us and answered our many questions throughout the treatment cycle. Thank you, Sarina! Graduating and saying goodbye to Spring was bittersweet because the clinic supported us so thoroughly through this challenging chapter of our lives. Several reasons I chose and appreciate this clinic: - It is open on weekends and holidays, unlike many clinics. Menstrual cycles and the body are unpredictable, so not having to worry about clinic hours for monitoring or retrievals is very important. - Except on weekends, holidays, or when the doctor is away, the same doctor handles every appointment, including baseline testing, monitoring, and procedures. Almost all other clinics rotate doctors. - The clinic has an on-site laboratory, so blood test results are available the same day. - Embryologists are on site; some clinics bring embryologists in. ​​ - Communication with nurses is easy through the Salve app. - The clinic is conveniently located in downtown Portland, with ample free parking in the garage.

I saw Dr. Wu to learn about my fertility and whether I still had time to consider having children. Every visit was excellent and very informative.

I had planned to wait the full nine months before sharing our experience, but with our due date approaching, I cannot help expressing my gratitude to Spring Fertility, especially Dr. Fisher. I have never felt so heard, valued, and genuinely cared for by a doctor or clinic. Before beginning our IVF/ICSI journey, we researched several clinics both in and out of state. Everyone's situation is different, but for us, the most important thing was understanding the cause of our years of infertility rather than immediately starting treatment. From the beginning, our concerns were taken seriously. At every step, we felt understood, supported, and guided. The team referred us to specialists so we could truly identify the cause, and we were ultimately diagnosed with male-factor infertility. This level of thoughtful care meant everything to us. Throughout the process, we consistently felt seen, heard, and deeply cared for. Infertility is not easy, and accepting that assisted reproductive technology is needed to build a family can be emotionally difficult. But I can confidently say that our experience at Spring Fertility was incredible, almost magical, and deeply meaningful. IVF is a major investment, both financially and emotionally, but the joy of parenthood is priceless. Every appointment, every conversation, and every step was worth it. If I could, I would give Spring Fertility six stars. Thank you, Spring Fertility, for the gift that has made our lives better. As our due date approaches, our hearts are full of gratitude.

**A note for LGBT+ clients** This clinic lacks trauma-informed awareness, places additional burdens on LGBT+ people, and requires them to pay for group classes that heterosexual clients do not have to attend. The doctors were vague about the treatment process and went out of their way to avoid questions. We rarely received a response within a week, making our treatment take much longer than the clinic initially told us. They even lost my blood sample and made my wife return to provide another one, which was very concerning. My wife was treated terribly here, and choosing this clinic is our family's greatest regret. They also repeatedly used the wrong pronouns for me and ignored my objections when I raised the issue.