Northwell Health Fertility à Manhasset, États-Unis

We cannot speak highly enough of our experience at Northwell Fertility in Manhasset. From the beginning, we received attentive, professional, and genuinely compassionate care. The excellence of this team is remarkable. Our path to building a family was not easy. We faced complex genetic issues and often felt there was little hope. It was an extremely stressful and anxious time, but Dr. Zimmerman and her entire team gave us what we needed most: hope. Dr. Zimmerman is not only highly knowledgeable but also caring, patient, and empathetic. She always made us feel reassured. She patiently explained every step, answered every question, and guided our decisions with expertise and compassion. We always felt we were receiving the best possible care. The nursing team was equally exceptional, and we are especially grateful to Valerie, who consistently went far beyond her responsibilities. Her kindness, responsiveness, and unwavering support were vital throughout our fertility journey. Whether we had a quick question, felt anxious, or needed clarification, she was always there with patience and warmth. What truly distinguishes this clinic is the consistent dedication of the entire team. Every interaction felt personal. Calls and messages were answered promptly, guidance was clear, and we never felt like just another patient. Instead, we felt supported, understood, and genuinely cared for at every step. Because of this exceptional team, we gained hope that had once seemed impossible. We will always cherish what they did for us. If you are seeking a fertility clinic that combines expertise with genuine compassion, we wholeheartedly recommend Northwell Fertility in Manhasset. We are immensely grateful to have met Dr. Zimmerman, Valerie, and the entire staff. Their impact on our lives is immeasurable, and we will always remember their care and dedication.

I hesitated to write about Dr. Landay Goldman because I knew I might then have to compete with all of you for an appointment. But I am so grateful that I must share the joy she and her team brought me. Fertility care involves every emotion. It is deeply personal, yet unfamiliar and confusing. Dr. Landay Goldman handles this exceptionally well. She makes the process safe, welcoming, and transparent, which I believe reflects who she is. I met her by chance at a women's health seminar. (Thank God and my best friend D for the opportunity! Yes! Amen!) She looked wonderful online, but in person she was even better than I imagined. Our first meeting felt like talking with an old friend about my life and goals. That may sound unusual, but when you consider the conversations and experiences involved in fertility care, you want someone who cares. She is thorough and kind. She explained every step and translated all medical terms into language I could understand. Any treatment can leave you feeling vulnerable. You may have blood drawn, receive injections, undergo ultrasounds, undress, or have surgery, while your mind fills with questions, worries, doubts, hopes, and expectations. You want to feel safe and respected. I wondered whether that care would end with her. The good news is that her entire team is wonderful, especially when you are just beginning! Special thanks to Laura, Doreen, and Sepora! At every appointment, I received the respect I deserved. In a fertility clinic, many people may access intimate parts of your body, and you want to feel protected and respected. The rooms were always warm, clean, and prepared, allowing me to relax and focus. The center runs efficiently. I have visited many clinics and am accustomed to waiting, but this clinic moved quickly. Once, when I had to wait, they brought snacks and drinks and apologized. The snacks were good too—apple juice, whole-grain crackers, water, saltines... everything! I do not know what treatment you are considering. If you are thinking about a fertility clinic, you likely hope to have children someday. People say it takes a village to raise a child, while biology says it takes two people to conceive one. What is remarkable about Dr. Landay Goldman and her team is that their support and care formed the beginning of that “village.” For me, it brought a sense of wholeness to the process that I never expected. Knowing that I, my future child, and my family were prepared gave me much to reflect on because I had a strong support team behind me. Listen—I have a wonderful gynecologist, so I delayed visiting a fertility clinic because I thought I did not need one. But a fertility clinic is not only for a lack of resources; it can also be the beginning of everything. If you want to understand your reproductive health, consider consulting Dr. Landay Goldman and her team.

Dr. Goldman is amazing! She is a dedicated physician who continually strives for excellence. She loves her work, and it shows. Everyone at Northwell Fertility treats you like family. Dr. Goldman's nurse Karen is exceptional! She is always cheerful and ready to answer any question. Whatever treatment you are undergoing, she makes you feel comfortable and reassured. I highly recommend them to anyone on this journey.

My wife and I were referred to Northwell Fertility in October 2023, and it has been a long journey. Dr. Singer and all the nurses and staff at the Manhasset office have been wonderful. They are always caring, considerate, and kind. Dr. Singer has also been very attentive and always takes our questions by email, phone, and text seriously. My wife and I both have endometriosis, and he cared for each of us with tremendous patience, compassion, and empathy. He and his team are always attentive and respond to any question or concern as quickly as possible. After my miscarriage and biochemical pregnancy, Dr. Singer referred me to an immunologist and hematologist for further testing to rule out other problems. He performed every possible test and made sure I felt confident in our team's decisions. He and his team are truly the best, and we could not have found a better fertility team. I am now nearly 8 weeks pregnant, thanks to his hard work and dedication.

A disaster. They never call when they are supposed to. You have to call to ask about the next step, but there is no way to get through because they never answer the phone at this office.

This place is terrible. It is the worst fertility clinic you could choose. Do not waste your time. Everything is rushed, yet each visit involves waiting an hour to be seen. My wife and I had an awful experience with the doctor we met; she was irritable and had a bad attitude. Stay away. This place is terrible, and I do not understand how it remains open. They care only about money.

Please go elsewhere, especially if you are paying out of pocket. Despite above-average prices, treatment is not personalized. The doctors use the same cookie-cutter protocol for everyone. They also do not give direct answers or opinions, perhaps because of liability. Why consult a doctor who cannot offer useful information or advice? They say, ‘Maybe we will have better luck,’ without changing the protocol. I do not regret trying treatment, but I regret choosing this clinic and proceeding a second time despite so many warning signs because I was inexperienced and desperate. Fortunately, I switched clinics and succeeded on their first attempt. Ladies, advocate for yourselves and do not waste your time and money here!

Dr. Peyser is easy to talk to and straightforward. I am very grateful for her care.

This office operates very much like a factory, with almost no communication with doctors once you become a patient. I have now switched physicians and learned that not every IVF clinic treats patients this way.

The worst experience. The RE provided no useful information or recommendations and expected you to research and direct your own protocol. They seemed unwilling to give direct answers or recommendations to avoid responsibility. All they did was push useless treatments on you, and when an attempt failed, they made no adjustments to improve the outcome, only saying, “Well, let's try again and see!” Unless your insurance covers only this clinic, consider a more modern, efficient, and personalized practice with doctors who genuinely care and take responsibility for their treatment recommendations. I paid far too much and deeply regret wasting both money and, especially, time here.

Dr. Singh is an outstanding physician and person who truly goes above and beyond for patients. I am now 30 weeks pregnant with my triple-rainbow baby after IVF at Northwell Manhasset, where the team always made me feel well cared for and heard!

More than a decade ago, I had a very disappointing experience with Dr. Mary E. Rausch. Although I was under her care for a serious fertility condition, stage IV endometriosis, I felt treated like a number rather than a person. She rushed through every appointment I had with her. She showed little patience or compassion and continued IVF treatment despite privately admitting to a colleague that she knew it would not work. This approach wasted time and resources and increased the emotional toll of the fertility process. Fortunately, I eventually switched to another fertility physician who took time to understand my condition and provided an effective solution. Thanks to that doctor, I now have three beautiful children and will always be grateful for their care and expertise. I share my experience as a warning to others about Dr. Mary E. Rausch. If you seek compassionate and competent fertility care, I suggest exploring other options. Your journey deserves a physician who listens, cares, and provides treatment that brings genuine hope and progress.

So far, I am disappointed with the appointment scheduling process. I do not know what the standard procedure is, but I was immediately placed on hold, spoken to with an attitude, and rushed. I am considering canceling the appointment. I plan to call the employee's supervisor to help her improve her customer service.