医師紹介
ローレン・ロス・エアハート医師、米国
エアハート医師は月曜日～金曜日にLone TreeのCCRM Colorado Main Centerで診療し、隔週火曜日はColorado Springs Officeで午前8時～午前11時30分に診療します。
ローレン・ロス・エアハート医師は2016年九月にColorado Center for Reproductive Medicineに加わり、生殖内分泌学・不妊症および産婦人科の両方で専門医認定を取得しています。ロサンゼルスの南カリフォルニア大学で、2016年六月に生殖内分泌学・不妊症のサブスペシャリティ研修を修了しました。ロス・エアハート医師は、学部課程としてDartmouth Collegeに通った後、Chicago Medical Schoolで医学位を取得しました。University of Coloradoで産婦人科の研修を修了しています。Dartmouth CollegeのPresidential Scholar AwardやAlpha Omega Alpha Honor Medical Societyへの選出を含め、数々の学術・教育賞を受賞しています。
ロス・エアハート医師は多岐にわたる研究分野で数多くの論文発表や学会発表を行い、全米で評価されています。研究テーマには、妊孕性温存、卵子提供、卵巣予備能低下のある女性の治療、ビタミンD補充などがあります。
ロス・エアハート医師は、体外受精、過排卵、子宮内人工授精、生殖外科など、生殖補助医療の全領域で研修を受け、デンバーに戻って診療しています。特に、卵巣予備能低下、選択的卵子凍結を含む妊孕性温存、第三者を介した生殖医療に関心を持っています。
ロス・エアハート医師は、生殖内分泌学分野でCastle Connolly 2021-2024 Top Doctorに選出されています。
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Krista King
2年前
2024年5月29日
Dishonest is the first word that comes to mind.
A few months ago, I called to schedule an initial consultation. I spoke with the front desk, and the earliest appointment available was more than three months later. I had to keep a card on file to schedule and was explicitly told, multiple times, that the initial consultation cost $150. I was told my card would be charged after the appointment. It was expensive, but we decided we could manage it.
A few weeks after the appointment, which involved only 20 minutes speaking with the doctor online, I received a $375 bill, more than twice what I had been told! I called the finance department and was told I had been misinformed. They would send me a payment plan so I would not be sent to collections. There was no record of my card information. No help, just, 'Sorry, but the front desk should not have told you that.'
Unbelievable. I feel deceived and do not know how to trust people who cannot even ensure their staff agree on the cost of something as sensitive as fertility care!
2024年2月6日
The woman I spoke with, Elizabeth, was wonderful and very friendly! The only unfortunate part was that I could not schedule a consultation because you do not accept Medicaid :( Very sad.
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Rian Peterson
4年前
2022年10月21日
Reposting because they somehow seem to have hidden my last review, and it is important that people know how this place operates.
Original review:
If you want to know whether you are fertile within the next month or so, do not come here. I had a semen analysis in early November, and as of December 1, neither my referring provider nor I knew the results. After spending half an hour calling to obtain them, I was transferred to a medical-records robot and told to leave a voicemail.
In the next few days, I will likely dispute the $75 charge as fraudulent because I have not received the service I paid for.
Edit: I realize that, as a referred patient, my primary care provider may actually be avoiding me. If that is the case, I will change this to a 5-star review because the appointment itself went smoothly.
Edit: A month later, I began considering legal action and tried contacting CCRM headquarters directly. They immediately sent me the results. CCRM overall may be a good option, but avoid this specific location if possible because it appears to have problems.
Edit because replying seems impossible:
'When our office performs a semen analysis for a referring provider, we always send the results back to the provider to review with the patient.'
That may be the intention, but CCRM headquarters confirmed that it did not happen. They confirmed that my results were never sent to my referring provider. After more than a month of being passed around by everyone I called at this location, I had to go over your heads to headquarters to obtain my results.
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amanda gilmore
1年前
2025年3月17日
If you are considering treatment at CCRM, I highly recommend them. The Colorado Springs clinic is smaller and does not offer every service, so you may need to visit the Lone Tree location for your main treatment. I cannot express how grateful I am to nurse Mindy, who made me feel like her only patient and turned a difficult process into an easier and better experience. The Colorado Springs staff are exceptional. You see the same familiar faces, and they are all kind and caring. Nadia will draw your blood, and Angela will perform your preconception ultrasound. I experienced unexplained infertility for years and was never able to become pregnant. I chose CCRM because its success rates were higher than many other options in Colorado. I felt that if I was going to spend this money, I needed to invest in a team that could ultimately help me have a child. I do not work for them; I am simply a patient. I have seen many people switch to CCRM after poor experiences at other clinics. Time is limited, and treatment becomes increasingly difficult, so if you want the best chance of success, it may be better to skip the cheaper clinics. When I first began treatment at CCRM, I did not know what to expect, but they exceeded my expectations. Best wishes on your journey to parenthood.
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Josie Vincent
8か月前
2026年1月13日
CCrM is wonderful! My nurse and doctor were both excellent.
It is a hundred times better than the fertility clinics I previously visited.
2026年2月9日
I am very grateful that CCRM not only offers direct IgG antisperm antibody testing, but also provided exceptional help while I worked to obtain a physician's prescription. The staff went far beyond the standard level of service, even communicating directly with my primary care team to resolve an issue with my prescription.
Thank you for providing such important information promptly!
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Alyssandra Smith
6か月前
2026年3月14日
I had wonderful experiences at both the Colorado Springs and Lone Tree CCRM locations. Dr. von Wald and my nurse Mindy were outstanding. The process was neither easy nor inexpensive. I went through a great deal, from intrauterine insemination (IUI) to ultimately in vitro fertilization (IVF), but my team was extremely supportive and responsive. Their platform was clear and informative, which was very helpful because the medications can be confusing. Their app was also easy to use, and I felt I could always reach someone. Everything was highly professional, and I cannot imagine a better experience.
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Tanessa Polson
3か月前
2026年5月24日
Everyone was very professional, and scheduling was easy. I especially appreciate that they have a Colorado Springs location, so I did not have to travel as far for certain appointments.
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Abigail Palenzuela
2か月前
2026年7月10日
Thank you for explaining the information I needed to make an informed decision.
2024年9月12日
Dr. Surrey did an excellent job explaining the process and setting expectations. Everything afterward was a failure. I would not recommend this business to anyone. As others have noted, the finance staff are dishonest, and you should not trust anything they tell you. They had our insurance information for two months and even told us we had coverage, then handed us a huge bill and tried to convince us we had no coverage elsewhere and should pay and continue with them. Their estimate was over $30-40k.
No medical facility should perform a procedure without first disclosing the cost. They lied and then lied more. It is not only about the money... save yourself the heartache. Do not go here.
We did in fact have excellent coverage, and another Denver provider worked with us very well. I am glad we left. We found another Denver provider who was amazing at every step.
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Hannah Voorhees
2年前
2024年7月30日
Dr. Ehrhart is wonderful. Unfortunately, the finance and billing departments are such a nightmare that I went to another clinic. It would have helped if they had told us that although the clinic is in-network, its laboratory and surgery center are out-of-network. This would have been good to know before traveling to Denver for one-day testing. There are some excellent people in billing and finance, but everything is so fragmented that it takes multiple calls to accomplish anything, and portal messages about these topics go unanswered for weeks. People undergoing IVF do not need this added stress. I hope CCRM improves.
Edited to add: CCRM asked me to contact them, but I have done so many, many times without a response, and my voicemails have not been returned. I recently spoke with an operator who said she would ask a manager to contact me. That was a week ago.
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Ashley Coffey
2年前
2024年7月18日
I highly recommend CCRM for both donors and recipients! Over years of experience with my process, I have encountered nothing but professionalism, kindness, and education. The staff make you feel comfortable and confident about what is happening. If you have doubts about the process, I recommend proceeding. Whether you are a donor or recipient, every step here makes you feel like family.
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Kristin Collura
2年前
2024年6月27日
Dr. G is a genius. Do not waste valuable time and money elsewhere. I am kissing my beautiful, perfect baby girl as I write this review—priceless!
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2024年9月18日
I am sharing my experience at CCRM, which I initially hesitated to post in 2022 when we were trying for a second child. I arrived for my fifth IUI, but it was canceled because my husband's sperm had zero motility. I was surprised because no one had informed me beforehand. The nurse said my husband may have lost some of the sample during collection. At home, he told me he had not lost any semen and everything was collected in the dish. I emailed the clinic with questions and received a very rude call from the nurse in charge. She said my husband had selected “yes” on the specimen dish indicating possible sample loss, which was clearly a mistake. How can someone like this work there? The person collecting the sample never mentioned anything to my husband. I asked whether the laboratory could have made an error—we are all human and perhaps it was accidentally spilled. Her tone was extremely rude, and she refused to consider anything about it. According to her, that was impossible because two people handled the sample.
I do want to say that Dr. Ehrhart was excellent. After this disappointing experience, I ended my relationship with CCRM and pursued IVF in Europe. Surprisingly, my husband's sample, collected one week after the initial zero-motility result, showed perfect parameters. Given the short interval, my European IVF doctor thought this was highly unlikely and essentially agreed that CCRM may have misled us about his results. Avoid disappointment and understand that this institution puts profit before people. Compared with our European experience, the contrast in care was striking. Our coordinator there even cared for our older child while we were tested, allowing us to focus on the appointment. It was also much more affordable.
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2024年9月24日
I was traumatized by my IUI. Today was my first intrauterine insemination, and they inserted the speculum 3 times because the catheter would not pass through my cervix. The second speculum was metal, and I screamed in pain. It was the worst pain and experience of my life. I began shaking and crying. The third was a small plastic speculum like the first. The nurse then found another nurse to help, and the second nurse passed the catheter through my cervix in under 30 seconds. After being unable to stand because of the pain, I could not move. I could not eat all day afterward and kept crying and shaking. I did not wake until 3 a.m., still crying and shaking. I do not know what to do.
Update: The doctor called and took full responsibility. He explained that medical procedures sometimes do not go as smoothly as hoped. If I have another insemination, he will perform it. Simply speaking with him made me much calmer. They offered to examine me for pain, but I only had cramping, which is normal. I think much of it was a hormone-related reaction.
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Alexis Johnston
2年前
2024年10月10日
We could not have asked for a better experience. We worked with Dr. Surrey and his team. Our primary nurse, Meaghan, was exceptional, and I cannot imagine going through this process with anyone else. We will always be grateful to CCRM and everyone who helped!
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Emily Rogers
2年前
2024年10月10日
CCRM has the kindest, most genuine staff! I traveled from 3.5 hours away in Kansas and never doubted that the journey was worthwhile. They communicated quickly and helped ensure that my care plan ran smoothly even from another state. I live in a very rural area, yet their organization and planning never faltered as they scheduled and shipped medications and other essentials to me. From the front desk and nurses to the technicians and even the woman at the kiosk, we felt at home whenever we spent the day there!
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Felicia Mcmahon
2年前
2024年10月10日
The doctors are amazing! The staff are not very friendly. Priscilla, the receptionist at the front, is curt and rude and does not let you speak. She becomes frustrated easily when you ask questions. Five years ago, I froze my eggs because I was about to undergo chemotherapy for breast cancer at age 29. I have been trying to contact the financial department to find out what I can do about my bill and learn more about donating my eggs to someone in need. I have been trying to make an appointment, but they will not allow me to come in because I owe them money. I did speak with a nurse once, and she was also not very friendly. When I asked about egg donation, she sounded almost exasperated, which made me feel very uncomfortable and somewhat guilty. I simply want to discuss my situation with someone so I can make a plan :(
Could someone please call me back, speak to me kindly, and help me make a plan?
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Sarah Bell
2年前
2024年10月10日
My husband and I had the best experience at CCRM! Everyone we saw and spoke with was very friendly and helpful. I actually enjoyed our full day of appointments :)
2024年10月14日
The reason I will never return is that during the IUI procedure, the provider wiped me with a tissue. They touched me in a way that made me extremely uncomfortable. Why not hand me the tissue?
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Laura Bitterman
2年前
2025年1月12日
Dr. Surrey is wonderful. He offers the ideal combination of compassion and realism. I would recommend him to anyone.
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Dawn Brown
2年前
2025年1月11日
I would give zero stars if I could. I ultimately did not see a doctor here because the entire onboarding and scheduling experience was so unpleasant. My initial conversation was brusque and focused mainly on the $375 consultation fee, the $250 cancellation fee, and all the documents I had to complete before the appointment. As someone in my thirties who had just learned that I might not be able to build a family, I would expect people working at such a clinic to be trained to show empathy and compassion and to consider the grief and pain of the woman on the phone. Instead, I felt as though I were ordering chicken nuggets at McDonald's from an untrained teenager whose only concern was taking my money. I will look for another clinic to discuss my fertility options.
2025年1月25日
I give CCRM 5 stars or more. Wonderful doctors and staff—I would say they are the best in the world. My doctor, Sarah Barton, thank you so much for everything you did ❤️ She is an amazing doctor 👏
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Phillip Stern
2年前
2025年1月24日
The service and courtesy on the phone and when scheduling were terrible. I called four separate times, and each interaction was cold and unconcerned. They disconnected me 3 times while saying they were waiting for the schedule to load. They did not ask for my phone number, so I had to volunteer it.
Most of the time, they put me on hold without saying anything. When I finally managed to book an appointment on my fourth attempt, after about 30-40 minutes for a simple scheduling task, they did not even thank me.
I will not use this service or clinic again. I encourage you to go elsewhere because their service staff do not care, and I imagine their doctors do not either. If the doctors do not understand this, they need to enter another field.
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Ali Wagstaff
2年前
2025年2月11日
I am having my transfer in a few weeks and wanted to write a review in advance in case things go well, because I am sure it is easy to forget the earlier experience once pregnant.
Pros of CCRM:
- They diagnosed my husband's antisperm antibodies when other clinics missed them
- Their laboratory is reportedly one of the best (I have a neighbor who works in the industry)
- The staff is generally kind, especially all the women in the ultrasound room and at the front desk (shout-out to Jewel)
- The nurses respond through the portal, and the NP may be the most informative provider I spoke with in person
- Two egg retrievals went smoothly, and the operating room staff was excellent. However, the retrievals were the only time a treatment provider obtained genuine informed consent.
Cons of CCRM, based on my experience as a patient and medical professional, an NP:
- Care is not personalized; you are mostly treated like a number
- There is a lack of informed consent, including discussion of risks, benefits, alternatives, and shared decision-making. An MA obtains “consent” before procedures, which is outside their scope of practice and even outside an RN's scope
- I mostly just received prescriptions without instructions or information about what they were for
- Forms were provided for signature without an opportunity to ask questions. I had to watch YouTube videos to learn how to take most medications. Only for the trigger shot did an RN discuss how to do it with me. I have worked in medicine since 2010 and do not know how a layperson manages all of this.
- The protocols seem outdated compared with other clinics I have seen
- Providers are not current on treatments supporting egg quality, such as NAD infusions, red light therapy, and others
- When I brought new research or journal articles to discuss with my doctor, I was told he did not have time to read them
- At age 38, when I underwent egg retrieval, I had to conduct extensive research myself to support egg quality. I was given nothing, including CCRM's own acai protocol, which I found online myself (more below).
If this helps others, I was 38, with AMH 3.8, FSH 6.7, and AFC 16–20. My first retrieval produced 22 eggs, 10 sent for testing, all abnormal. For this cycle, I did everything CCRM advised, including stopping all supplements except prenatal vitamins.
This is not medical advice, but before my second retrieval, after extensive research, I added acai, NAD infusions and injections, a higher ubiquinol (CoQ10) dose, nightly red and near-infrared light therapy on my lower abdomen, a ketogenic diet, NAC, and glutathione—essentially anything I could find to support mitochondrial function and proper cell division. I continued these through retrieval and did not stop during stimulation. About 8 weeks separated retrieval #1 and retrieval #2.
The second retrieval produced 26 eggs, 16 fertilized, 12 sent for testing, and 5 came back normal (euploid). This may be entirely coincidental, but it may also reflect everything I did to support egg quality and cell division.
My personal outcome is still to be determined, but as a medical professional and business owner, I believe they have substantial room for improvement. This is especially true given that this is essentially concierge medicine, with most of us paying more than $30,000 out of pocket per retrieval. I have spent about $60,000 so far, and the transfer will cost another $60,000.
I strongly recommend joining Facebook groups and Reddit and finding other women who have gone through this. They may be more helpful.
2025年2月15日
The staff are very friendly and know what they are doing. Regina in particular made my experience much easier. Thank you. ❤️
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melanie petty
2年前
2025年2月21日
If I could give CCRM zero stars, I would. The onboarding process is a nightmare. Before contacting them, I made sure that the doctors were in-network with my insurance, I checked procedure costs to make sure they'd be covered, etc. I provided my full insurance information at intake, filled out over 20 pages of medical history forms, signed numerous forms, and spent over an hour on the phone after they didn't save my credit card information and cancelled my first appointment for not having a card on file (even though they could see that one had been provided). My partner jumped through all the same hoops on his end, and we thought we might finally be getting somewhere.
FINALLY, once everything is done and we have mentally and financially prepared ourselves to drop $20k, I get a message 3 business days before my appointment to let me know that they actually don't work with my insurance at all, so payment IN FULL will be due at the time of service, for which I am 100% responsible. I will forever take my business and my money elsewhere, because this many problems this early in the process is a clear sign of disreputable business practices. There's a reason why their own CCRM fertility group members go on and on about how awful the billing department is, how often they see fraudulent charges popping up on medical bills, etc.
There's a reason why their rating with the Better Business Bureau is an F (and also why CCRM refuses to address any complaints with them). Literally just go anywhere else, I could not recommend this place any less.
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Lindsey Rogers
2年前
2025年2月23日
Great clinic! The staff are very friendly and helpful. Mickey was a great help during my long day. The doctor took time to answer all my questions. Very comfortable and professional.
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Jessica Hazleton
2年前
2025年2月27日
CCRM and their staff are absolutely amazing. Very friendly and helpful. I would never go anywhere else!
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Kaitlyn Zimmitti
1年前
2025年7月16日
A warning for anyone interested: I have BCBS insurance, and both the physician and medical facility appeared as preferred in-network providers, but the laboratory and surgical center were out of network. Surgical and laboratory fees will make up most of your costs, will be reimbursed only at out-of-network rates at best, and reimbursement may be limited to your insurer's allowed amount. In other words, your out-of-pocket costs will be much higher than at a facility that accepts your insurance for all services.
The medical team is excellent! Their research is first-rate, although I remain skeptical of the açaí study. They can perform more advanced procedures such as PICSI, IMSI, and IVM.
If you already plan to self-pay, I highly recommend them. If you want to use your insurance meaningfully, go elsewhere.
Edited response: There was no problem with the billing department; they are straightforward once you meet with them. The lack of transparency lies in the limited laboratory and surgical coverage when your insurer identifies the doctor as in network.
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Andrew Hoffman
1年前
2025年6月28日
The billing department is completely overwhelmed. I have left several messages in the pharmacy portal and called them to explain discrepancies in the charges, even though we were supposed to pay our insurance deductible when beginning IVF. Now we have received additional bills. They truly need to address this. Try to avoid CCRM.
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Karina Alvidrez
1年前
2025年6月27日
Dr. Surrey and the entire staff were very friendly, explained everything, and worked quickly. We barely waited at all.
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Jariqa Vitalie
1年前
2025年8月2日
I recently had a procedure here. Everything was completed promptly, and all staff were caring and helpful.
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Frank Jackson
1年前
2025年8月1日
My wife and I had the best experience at CCRM in Lone Tree. The staff were professional and punctual, and every procedure was handled with exceptional care.
I especially want to thank Emily, whom I believe was a nurse, for staying with us on the day of my wife’s egg retrieval. I cannot praise her enough. Her bedside manner, reassurance, and care instructions made my wife feel as though they had been lifelong friends. Thank you so much. She will never forget it.
Well done, CCRM!
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Janeth Garcia
1年前
2025年7月31日
Everyone at CCRM was very kind and made my appointment process very smooth. Thank you.
2025年8月14日
The CCRM team was amazing and made me feel supported! Dr. Surrey has an excellent bedside manner. I wish we had met Dr. Surrey years ago; it would have saved us so much time and heartache.
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Ryan Rambo
12か月前
2025年9月10日
It was a cold experience for something that's so personal. Would not recommend
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Carly Haase
12か月前
2025年9月3日
After trying to conceive in Littleton for a year and a half with several unsuccessful attempts and no explanation, I transferred to CCRM. They identified and treated the problem, and I became pregnant on the first attempt. Thank you, CCRM!
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Corey Rutledge
12か月前
2025年9月3日
If I could give zero stars, I would. Billing is extremely opaque. I had one visit, bloodwork, and a semen sample/test, yet somehow 16 months later the bill was $1,000—even with insurance.
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Brandy Marie Concha
12か月前
2025年9月12日
I went for a surrogacy medical examination, and from the moment I walked into the clinic, all the staff were friendly and helpful. They guided me through every step and answered all my questions. The doctor and all the nurses were friendly and professional.
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smiley joy Knapchuck
11か月前
2025年10月9日
I had a physical examination a week ago, and everything was handled very professionally. The staff were warm and friendly. They explained each examination process in detail and guided me throughout the day.
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Daniel Knapchuck
11か月前
2025年10月3日
Everyone was very kind and respectful and highly professional in their work.
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caitlin brannon
11か月前
2025年9月30日
I have been with CCRM Lone Tree since 2020 and have successfully completed two egg retrievals and two transfers. I am now preparing for my third transfer and trust that I will once again be in the care of excellent doctors.
From the beginning, their team has consistently listened to all my questions and concerns and provided attentive care and service. I recommend CCRM to anyone going through this journey.
I was initially treated by Dr. Schoolcraft and am now under Dr. Surrey's care. Both are highly professional and attentive to every detail. I am deeply grateful for their expertise, care, and support throughout the process.
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2025年10月18日
I had an excellent experience with my ultrasound and hysterosalpingogram (HSG) at the Lone Tree clinic. The entire team was friendly, attentive, and highly professional. Most impressive was the exceptional medical care: everything was handled precisely and thoroughly, with clear communication that made me feel confident and well cared for. The clinic itself was welcoming, clean, and organized. I sincerely appreciate the excellent medical care and the team’s attentiveness throughout my visit.
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Nana Amayaa
9か月前
2025年11月21日
This is an excellent place to begin your fertility journey. The staff are warm and attentive, and the products are impressive. Everyone is helpful, thoughtful, patient, and understanding. You will not regret choosing them.
2025年11月21日
I have stage III endometriosis! I am not exaggerating when I say Dr. Surrey is the best! We succeeded after only one transfer, something my husband and I never imagined possible. We had spent four years at another clinic. It is all thanks to Dr. Surrey! His team is also exceptionally kind and considerate. They helped us in every way, including with the egg retrieval. Thank you, Dr. Surrey and team! We are very fortunate to have you as our doctor.
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Micheal Halla
10か月前
2025年11月16日
Everyone, from the front desk staff to the doctors, is highly competent and attentive. I would not entrust such important treatment to anyone else.
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Amber Stockton
8か月前
2025年12月18日
I have had an excellent experience at this clinic while working with Dr. Barton and nurse Bridget to conceive with donor sperm. My medical situation is complex and prevents natural conception, but this clinic has given me hope. Dr. Barton is knowledgeable and candid. She took time to understand my history and ensured I received comprehensive testing and appointments to maximize my chances. Bridget has been kind and prompt throughout, usually responding within 24 hours and sometimes the same day. Although I have been very anxious, this clinic has made me hopeful about becoming pregnant again and feel genuinely well cared for. Thank you, Dr. Barton and Bridget!
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Tanessa Polson
9か月前
2025年12月3日
At every interaction, the staff were friendly and respectful of my time. They were efficient and responded quickly whenever I had questions or concerns. Highly recommended!
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Melissa Maida
8か月前
2025年12月22日
After a very difficult experience at another fertility clinic, meeting Dr. Surrey and coming to CCRM restored my hope in fertility care.
Before CCRM, I completed a full stimulation cycle at another clinic, but both transfers failed. The clinic management’s lack of professionalism, compassion, and empathy, together with poor communication and general disorganization, left me physically and emotionally exhausted. When I transferred to CCRM, I was discouraged and doubted whether the experience could be different.
CCRM was completely different.
From my first contact, the clinic’s precision, attention to detail, and professionalism immediately reassured me. Dr. Surrey and his entire team—including nurses, phlebotomists, and ultrasound technologists—treated me with kindness, respect, and compassion at every stage. They made me feel valued, supported, and genuinely cared for, rather than like another patient on an assembly line.
Under Dr. Surrey’s care, I completed a stimulation cycle and a natural conception cycle, which my previous clinic had insisted could never succeed. During the natural cycle, I felt much better, and the process was smoother, less stressful, and physically easier. I had fewer symptoms, less pain, and much less anxiety. Simply coming to CCRM changed my outlook and helped me regain positivity during an often overwhelming journey.
Dr. Surrey is exactly the physician you need on this journey. He is data-focused, thoughtful in his recommendations, and extremely knowledgeable, while also approachable, kind, genuinely caring, and humorous in a way that eased some of the emotional weight. Most importantly, he cared not only about my success, which was the priority, but also about my overall health and well-being—something not always found at other clinics.
I have recommended CCRM, especially Dr. Surrey and his team, to three women in my circle and will continue to do so without hesitation. If your current clinic leaves you disappointed, overlooked, or exhausted, know that a better experience is possible. CCRM has set a new standard for fertility care.
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Kaiulani Bell
8か月前
2025年12月19日
This clinic is wonderful! I had five hours of testing that day, and the experience was excellent from start to finish. Every staff member was kind, warm, and attentive. It was wonderful to receive help from so many women.
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2026年1月28日
The journey was long, but it was all worth it and very successful! Thank you to Dr. Erhart and all the nursing staff for taking such good care of us throughout! Through every high and low, the entire team remained kind, supportive, and positive. We are finally going to welcome our baby!! Thank you again!
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Ami Carlisle
7か月前
2026年1月20日
I only wish their professionalism were the standard throughout healthcare. I am a demanding person, but I have nothing but praise for them. Everyone, from the front desk to the surgeon, deserves recognition.
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Brittany Virkus
7か月前
2026年1月19日
CCRM is the best fertility clinic! Dr. Von Wald is the best doctor I have ever met! She supported us throughout the entire process. She always explained everything clearly and cared not only about helping us achieve our dream, but also about protecting my health. When vaginal medication irritated my skin, she even changed my prescription. When we faced difficult situations, she always checked on us and made sure we completed every necessary follow-up on time. Dr. Von Wald is a loving doctor who truly cares about her patients! No other doctor compares!
Megan R. was our nurse and was incredibly warm. Whenever I had many questions, she always responded promptly. She never made me feel embarrassed for asking. She always ensured that every appointment was properly arranged. I have never had such an outstanding nurse. She helped us through difficult times and ultimately achieve our goal.
The other nurses were also wonderful, including Sarah, Brenda, Erin, Kendra, and Nicole. The nurse practitioners were wonderful too!!! The front desk staff were friendly and welcoming. Their laboratory is also first-rate!
I am now 10 and a half weeks pregnant! Thank you, Dr. Von Wald and Megan R., for making our dream come true!
S
Shadi Hosseini
7か月前
2026年2月13日
This is the best IVF clinic in the world. Their protocols and treatments surpass every other clinic. Dr. Barton is the best physician. I am a physician myself, and she is the most thoughtful, caring, knowledgeable, and skilled doctor I have met. Her ethics, manner, and patient care are exceptional. She made me feel completely at ease and confident that my IVF journey was in the best hands. I trust her expertise, and her gentle technique is remarkable. My nurse, Tracy, was kind and sincere. She even made a last-minute appointment possible, for which I am deeply grateful. I feel very fortunate to be a patient at CCRM Lone Tree. I strongly recommend this clinic to anyone beginning a fertility journey and have already recommended it to others. I truly understand why it is considered the world's leading IVF clinic. When other CCRM clinics are unsuccessful, patients are sent to CCRM Lone Tree. It is the flagship IVF clinic, and its care, treatments, and protocols surpass those of other IVF clinics worldwide.
V
Veronica Lucari
7か月前
2026年2月7日
We are endlessly grateful to Dr. G and to CCRM LT for helping us welcome our little angel.
After our local clinic told us we could not have a biological child, we contacted CCRM in Colorado. We had little hope, but CCRM not only fulfilled our wish; they exceeded every expectation. The nurses and all the staff were kind and attentive. Their first-rate laboratory was crucial to our infertility treatment.
Dr. G is highly knowledgeable, skilled, and quick-thinking, with fresh insights. If you want a team that can address all your concerns, CCRM LT is the place to go.
N
Nicole Pavlek
7か月前
2026年2月3日
After three failed IVF cycles at a clinic near home, we were ready to give up. Thankfully, a friend from my gym shared her fertility journey and led us to CCRM. I live in Ohio and thought starting over at an out-of-state clinic sounded crazy, but I am so glad we went. I am writing this while holding my four-month-old baby. We would not be here without CCRM's wonderful doctors. I am grateful I did not give up. Staying positive after three failed cycles was extremely hard, but CCRM gave me hope and confidence in the physicians. They provided answers my previous clinic never did and always made me feel heard. Thank you to every doctor who helped us have our sweet baby boy!
L
Lenwood Brooks
6か月前
2026年2月22日
We had an excellent experience at the clinic, in sharp contrast to a disappointing experience at another clinic in Fort Worth. We were happy to travel specifically to Colorado to see this doctor. Even while waiting, it was clear that people came from around the world for care here.
Two close friends in Texas had tremendous success at this clinic. Although there is also a CCRM in the Dallas–Fort Worth area, they insisted that we come here because of the outstanding laboratory and excellent doctors. After all, this was where the clinic's founder practiced before retiring. As I understand it, this laboratory is far superior to those at other CCRM locations.
Everyone we met was highly professional and impressively capable. Our nurse, Katie, was amazing. Our genetic counselor, Carly, was outstanding—talented and genuinely caring. She listened carefully to our concerns. Dr. Gustafson was also dedicated and compassionate. When he sat down to speak with us, he was not distracted by other tasks; he listened attentively and showed genuine care and empathy.
There was a great deal of testing and information in one day, which could be overwhelming. Yet we never felt like a cog in a profit-driven machine. This human-centered care was refreshing and genuinely heartwarming.
Although I am not a veteran, I noticed signs saying that the clinic offers substantial discounts to veterans. I appreciate that patriotism 🇺🇸.
T
2026年2月21日
I would not recommend CCRM. Everything related to billing is terrible. Despite having all the required information, they failed to process our claims through insurance. If you need to contact the billing department to discuss an issue, good luck. You wait 20 minutes for someone to answer, get transferred to voicemail, leave a message, and never receive a return call. I may have spent 3 hours trying to reach them. When I finally did, they told me to contact them through a portal—not the portal where we had already registered to view test results, but a separate billing portal.
The medical care itself was barely acceptable, although the statistics the doctor provided did not match anything we had previously researched. After our testing, they said a nurse would contact us, but no one ever did.
Given the poor service, we decided not to continue treatment with them. Very disappointing.
K
Kristy Vazquez
6か月前
2026年3月10日
I had an excellent experience at CCRM! Every staff member I met was kind, professional, and genuinely wanted me to succeed. When my first protocol did not work well, Dr. von Wald adjusted the second, with much better results. The clinic is welcoming and clean, and its thorough pre-screening supports treatment success. I would recommend it to everyone. Special thanks to Dr. von Wald and my nurses Kendall and Erin, who always responded quickly and promptly.
Ş
şükran meraklı
4か月前
2026年4月19日
I truly cannot express how grateful I am to CCRM Fertility CO. From egg retrieval to transfer, everything went very smoothly and professionally.
Dr. Robert Gustofson was wonderful—calm, knowledgeable, and very reassuring. My nurse Lexi was incredibly helpful. She was always there when I needed her and answered my questions quickly and thoroughly. All the nurses were supportive and responsive.
The financial team was also excellent. Insurance can feel overwhelming, but they explained everything clearly and made sure I understood every step.
The front desk team was always welcoming, friendly, and organized, and the patient app made everything very convenient—you can message nurses, view results, and stay up to date.
As someone who is not American, I greatly appreciated their clear communication. I never felt lost or confused.
This was truly one of the best healthcare experiences I have ever had.
M
Mirror World
5か月前
2026年4月9日
They repeatedly mailed me bills even though I had already paid for the appointment.
G
Greccia Lizano
5か月前
2026年4月7日
The first consultation went very well! The doctor listened carefully to my concerns, understood how I felt, and we developed a treatment plan together! I cannot wait to fly there for my visit.
J
jenna koval
4か月前
2026年5月15日
This place is a joke. The scheduling hoops and million apps is unbelievably inconvenient… oh and after waiting months to speak to a provider my appointment suddenly disappeared from the Salve app at the time I was scheduled to join… I had sent several emails to them about the confusion it’s impossible to get ahold of anyone and the TL;DR is I do not trust this business. I do not trust these people. How dare they waste my time after waiting several months to see a provider. Save yourself the time and the heartbreak….. Go somewhere else…..
A
Aziza Sulaimankhail
4か月前
2026年5月11日
After several failed IVF attempts at other clinics, Dr. Robert Gustofson gave us an exceptional experience. One previous doctor retrieved only one egg, and another retrieved none. Dr. Gustofson retrieved 32 eggs, 14 of which developed normally—an incredible result for us.
We are sincerely grateful for his knowledge, experience, and attentive care throughout treatment. He restored our hope after earlier disappointments. We deeply appreciate his professionalism and highly recommend him to anyone pursuing fertility treatment.
A
Alexis Lamberson
4か月前
2026年5月9日
I arrived at 7 a.m. and left around 1 p.m. Everyone exceeded my expectations! The women were extremely friendly. I had several services scheduled and was very satisfied with each one! ♥️ Thank you, and see you next time!
A
alexandramccl
4か月前
2026年5月8日
The medical team is warm, attentive, highly skilled, professional, caring, and compassionate. I wish everyone could experience care here; this is what healthcare should be.
X
Xiong Xiong
4か月前
2026年5月6日
The customer service staff were arrogant and unhelpful. Do not choose this company.
2026年5月30日
After the doctor sent the referral via fax, we have been unable to schedule an appointment with the doctor for weeks. Contacting them has been a nightmare. When we finally got through, they claimed they hadn't received the referral. The doctor resent the referral, and we spent hours trying to reach them again, only to get the same result, with various excuses: "We receive thousands of referrals every day, and it takes time to process them," "I'm not near the fax machine; I'm working from home" (Okay, so can we contact someone who can check the fax machine? "No, she's not answering the phone"), "We haven't been receiving referrals lately"... Aside from these flimsy excuses and the countless hours of agony wasted, everyone we encountered was rude and arrogant, as if we were causing them trouble. They said we should send the referral first and then call. Now, I feel they don't deserve to be in business. Beyond the obvious incompetence, I don't want to be treated this way, especially given our current difficult situation. I will go to another clinic that respects patients, shows compassion, and is professional and efficient.
2026年5月28日
Not everyone can afford to pay thousands of dollars for treatment all at once. I had been paying a few hundred dollars each time, but without any warning, my case was handed over to a collection agency.
2026年5月18日
I accompanied my friend for egg donation, and the entire process and the staff were absolutely wonderful. I would especially like to commend the all-female surgical team that served us last weekend! Sarah was very kind and patiently explained everything—her warmth made the day particularly special. Everyone was highly efficient, helpful, and took the time to explain each step, going out of their way to reassure me and make me feel at ease. Highly recommended!
S
Sara Schulte
2か月前
2026年6月16日
My experience so far has been excellent. My meeting with Dr. Von Wald was very helpful, and the entire visit was relaxed and pleasant. All my questions were answered thoroughly. The doctor explained the treatment process, testing steps, and available options in detail, and I felt much more reassured afterward.
B
Brandy Bell
12か月前
2025年9月15日
I had a terrible experience at this clinic. The ultrasound technician told me, “The doctor does not want to skip another procedure, so we are going to proceed.” Because of this, I experienced severe pain. I know the bladder needs to be full for these procedures. I drank plenty of water before arriving and continued drinking from a water bottle until the procedure began. However, my bladder was not as full as we wanted when the procedure started. We cannot accurately predict bladder fullness, so she believed mine was not as full as she needed, but because she did not want to skip another procedure, she decided to proceed. As a result, the ultrasound technician caused me severe pain. She pressed down on me with her entire body weight, trying to push my bladder down to see if the doctor could obtain the view she needed. They would not let my husband hold my hand and told him to step back when he entered the room! They made me feel extremely uncomfortable. At one point, the provider asked how I felt, and it was obvious I was in terrible pain. I said I was fine because I wanted it to end quickly. They were healthcare providers, so they knew what was right and wrong; otherwise, they would not treat me this way, right…? The provider laughed and said I would only be bruised. I did not laugh. The pain I was experiencing was no joke. After everything was finished, the embryologist came over to ask whether I was all right because he had witnessed what I had just endured. When I spoke with CCRM managers, one said the ultrasound technician was only doing what the provider instructed. The ultrasound technician has a duty to the patient, and so does the provider. But the provider prioritized her schedule over the patient. She was more concerned about missing another procedure than about the patient’s well-being. My first transfer was pleasant and was performed by a different provider. This is an experience I never want to remember. I trusted them; they were my medical team. The manager said I should have arrived with a full bladder, but this cannot be measured, and whether or not my bladder was full, no patient should be subjected to severe pain as I was. Shame on you, Dr. Ehrhardt, for putting your schedule above patient safety. Shame on you for placing me in the situation you put me through. Your patients should always come first and must be safe with you!!
I
2023年2月16日
The staff were amazing! I was pleased with everything. We were ahead of schedule, and they did their best to accommodate me and bring me in earlier. My portal questions received quick answers. We left very happy and excited about the next steps!
R
Rebeca O'Connell
3年前
2024年1月11日
IVF or any infertility treatment is frightening and stressful. CCRM has the best doctors and is the most compassionate, professional facility I have visited. I worked personally with Dr. Ehrhardt, who is undoubtedly the best. She is knowledgeable and cares about her patients. She is always available to answer questions directly or through the excellent nurse assigned to you. The facility is outstanding and has everything needed. Everyone across the different teams works together to make treatment more efficient and comfortable. The staff are always cheerful and friendly and respond whether you call or message through the app. I would trust no one else with this process.
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