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Eileen Thornton
10か月前
2025年10月28日
The CONSTANT turnover of providers (hint: they are not happy here), the exhausting nonsense of trying to schedule an appointment with people of widely varying competence and language skills, and the long waits make it impossible to stay with USF even though I've seen some form of primary care provider here since college. I have already moved all of my specialist care to Advent or BayCare. USF is in the dictionary under incompetence.
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C. A. Paul
12か月前
2025年9月17日
I have received care there for more than ten years. The service is good, and the staff are caring. I have transferred nearly all my medical care to them.
2025年9月17日
My boyfriend’s appointment time was changed on the morning of the appointment, which was infuriating. He works and could not arrive 40 minutes earlier than the new time. Every time we call, no one answers, and no one goes directly to the clinic. We waited two months for this appointment. Now they say they can reschedule it for January 2026. Are you kidding? You changed his appointment time and will only reschedule for next year?
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Jennifer Reeves
9か月前
2025年12月6日
The Dr’s and nurses here have very unprofessional conduct, are severely deficient in expertise, and are detrimentally unqualified and unskilled in their field of practice . This problem is across the board within and this is a BREACH OF DUTY! This standard of care is undoubtedly leading to measurable losses, including prolonged suffering, increased medical expenses, and a loss of quality of life! This is one of the MANY problems within USF/TGH along with inaccurate charting/dictation, falsifying medical records and billing, inaccurate diagnosis or misdiagnosis, and not only inaccurate but misleading, along with adding harmful, false information in patient's medical chart, which creates a dangerous "chain of misinformation" that directly prevents them from receiving proper adequate care in the future. This is beyond harmful and it is done far too often. This is not only illegal, but extremely detrimental to the patient and the patients care!
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Juliette Marshall
10か月前
2025年11月14日
The doctors have been wonderful every time I have received care here. I have visited since childhood, when there was only one building, and I have remained healthy. I was impressed by how much the facility expanded after 1999. The doctors, nurses, and residents across all specialties are excellent.
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Dawn Hughes
10か月前
2025年11月9日
My husband had an 8:00 a.m. appointment. At 9:30, I asked why the color on the wall chart had not changed. They said the first patient had caused a delay and that it would be 11:00. At almost 11:00, someone finally told me it would be 12:30. I was angry and frustrated because my husband was in severe back pain and had been left lying in bed for 4 hours. Around 1:30 p.m., I again asked why the wall chart had not changed, and another nurse finally spoke with me. I said I did not understand why the chart remained unchanged, and they told me he had just gone into surgery. We arrived at 7:30 a.m. and did not leave until 6:00 p.m., followed by an hour-and-a-half drive home. The experience was terrible. I now truly sympathize with people who are forgotten or overlooked. Medical care must improve and do better.
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Zaeli Cortes
8か月前
2026年1月15日
The staff is great , and I’m very happy with Nurse Debra that call me back and change the appt for my son , and with. Dr. Delbert Ramley great doctor he explained everything to my son and was very nice , super grateful with everyone there !! Dr Odion Binitie recommended me to see this doctor and I’m very pleased!
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George Niemann
8か月前
2026年1月3日
USF Health wants to make it difficult to receive thorough and comprehensive health care. If you ask USF to share the details of you healthcare visit with another external provide that's also treating you, they tell you to fill out a lengthy and tedious form with a whole list of information. It involves taking pictures of your drivers license, texting back and forth with their automated records system, and providing medical fax numbers of where you want the info sent. And, they want this done every time you want anything sent to an external provider. I'm also a patient at Moffitt and each and every time I get treated at USF and want copies sent over to Moffitt so that they are kept up to date, I have to go through this tedious, time consuming process. It's unfair and not at all helpful. It's as if USF wants to make difficult so that maybe you'll give up and no longer ask for them to share the vital information with other healthcare providers.
2026年2月3日
I had several good experiences before, but today, after booking through the scheduling system, an administrator called with a very poor attitude and said I should not have scheduled with that doctor because he is not accepting patients. When I asked a question, she hung up on me. If his profile shows availability, that is your error, not mine. Please do not treat people harshly, especially when they are not at fault. However, I still sincerely recommend their ENT department because it is excellent.
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Haywood M. Smith Jr.
6か月前
2026年3月6日
Arrive 15 minutes early and they will see you at your scheduled time. It is wonderful not to spend hours waiting at the clinic. I have seen several doctors there, and every team has been very respectful of patients' needs. The building is well laid out, making each department easy to reach. The only drawback is that parking can sometimes be difficult to find.
I am honored to have Dr. Kevin O'Brien as my primary care physician.
J
Juanita BORDEN
6か月前
2026年2月18日
I came here for several years, but I have finally given up. Even if you arrive on time, they take more than 30 minutes to see you, and you may be there for an hour and a half because a resident has to examine you or something. Once I was 15 minutes late and they refused to see me. Ridiculous! That was only one small reason I finally gave up. I had only gone in for a prescription refill because they insisted on it. The doctors are generally good, but the system is terrible. Before you can speak to anyone on the phone, you have to deal with an awful AI system. Overall, this much hassle is not worth it for routine care. I may return for specialty care someday, but for now I am switching to Baycare.
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Pam Devoid
7か月前
2026年1月28日
Sadly, after more than 30 years at USF, I have begun replacing my doctors and moving to other healthcare systems. USF overbooks appointments, moves patients through like cattle as quickly as possible, and ignores messages in medical records without responding. Apart from two excellent doctors whom I greatly value and plan to continue seeing until they leave USF, I will seek specialty care elsewhere. How overbooked is USF? Even a patient of 30 years is told that an appointment with a specialist requires an 8-month to 1-year wait. How can management fail to recognize the severity of this problem and take corrective action? It is sad to see something good come to an end, but everyone eventually reaches a limit.
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Orlan y Liz Amaris
4か月前
2026年5月10日
Terrible service! After my sister-in-law's colonoscopy, her blood pressure was 190. I knew she should wait 20–30 minutes before taking her medication. When that time passed, I asked for it, but they refused. Her pressure rose to 209, then 218, and they still wanted to check twice more to see whether it would fall. She takes blood pressure medication daily and needed it to lower her pressure. I had to make a scene before they finally gave it to her, and every doctor seemed helpless. The nurses' attitudes were also extremely poor!
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Karen Zack
4か月前
2026年5月2日
I really like Dr. Clayton. The staff are also wonderful, but communication could improve.
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Paula Drawdy
2か月前
2026年6月27日
Everyone at TGH Morsani was amazing! From Dani and Elizabeth (?), the nurses who evaluated me, to Dan and Mary in the operating room and Mia in postoperative care, everyone was outstanding. Dr. Toman was wonderful too! She is an exceptionally skilled plastic surgeon and also very kind! Thank you all so much for giving me such a positive care experience!
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13330 USF Laurel Dr、Tampa、FL 33612、米国
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