Massachusetts General Hospital - 米国ケンブリッジ

This is one of the worst hospitals I have ever visited. It was a complete waste of time.

Twenty years ago, while I was at Hanscom Air Force Base, I was sent to this hospital for emergency heart surgery. I have continued coming here ever since, driving two hours each time. Over the years, I have seen the quality of service decline. At each cardiology follow-up, a nurse records all updates, then the doctor comes in and leaves after two minutes. There is no opportunity to ask questions unless they affect the next month’s treatment. It is ridiculous. However, my last visit was completely different. Someone was staffing the reception area, and only the doctor was present. It was much better. Your billing department is also terrible. They repeatedly use the wrong codes and submit incorrect information to insurance. My last visit was a follow-up and echocardiogram. Your billing department told my insurer that I had been admitted and discharged. After every visit, I have to spend time working with insurance to correct these errors. Someone needs to determine why the billing department keeps making mistakes.

Today I tried to book an appointment with my ophthalmologist to check on my glaucoma and get a new eyeglass prescription. NO APPOINTMENTS AVAILABLE UNTIL APRIL 2027!!! Nothing available for any staff ophthalmologist until 2027. MGH Has dropped down to #13 in the national hospital ratings survey. Dropping like a lead weight…what was once the WORLD’s #1 hospital. I repeat…Care Delayed is Care Denied!

Employees of this hospital posted violent and threatening statements about U.S. Immigration and Customs Enforcement (ICE) officers on TikTok. I am deeply concerned about this hospital.

It saved my life, although their definition of a turkey sandwich is highly questionable.

Christina is a registered nurse in the emergency department. It is astonishing that management allows employees to behave this way. It reflects very poorly on the hospital, especially when your registered nurses cannot be trusted to care for everyone who needs it, regardless of their beliefs.

Terrible experience. The evaluation was incomplete and the treatment inappropriate. After leaving the Massachusetts General Hospital emergency department, I had to see another doctor for proper treatment. They also tried to fraudulently bill a routine emergency visit as an observation admission. This is not the best hospital in the world. Beware!!!

I brought my mother here after she had a stroke in early May. Her case was complex and required collaboration between neurology and cardiology. She was hospitalized for about 9 days, and I stayed with her all day, every day. We also spent about 15 hours in the emergency department before she was admitted to neurology. Everyone was wonderful. The medical staff's expertise, kindness, and teamwork impressed me repeatedly. I am confident she recovered, and she has continued doing well since discharge. People travel from across the country to Massachusetts General Hospital, and now I understand why. This place is outstanding. They saved my mother, and I will always be grateful. Many thanks to everyone on Lunder 7.

Massachusetts General Hospital is the worst medical facility. Getting any information about my treatment or results is a nightmare. I had an MRI nearly a week ago and still have no results. It is shocking that review takes this long and feels like medical negligence. If they cannot provide test results or inform patients about their condition, perhaps they should not provide medical care.

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Excellent hospital

I want to express my heartfelt gratitude to everyone at the Massachusetts General Hospital Burn Center, Preoperative Center, and Department of Surgery for the outstanding care they provided during my daughter Haley's recent visit. Although her scheduled surgery could not proceed as planned because of an unforeseen medical issue that arose that morning, the entire experience was seamless, calm, and compassionate from the moment we checked in at 5:30 a.m. Haley's preoperative nurse was outstanding: reassuring, attentive, and kind. I was also included in the process and prepared to accompany Haley into the surgical area, which meant a great deal to both of us. When we reached the surgical unit, we received a truly exceptional level of care. Our surgical nurse was wonderful. Haley's anesthesiologist was excellent, and we trusted that she was receiving the best care. My daughter's surgeon, Dr. Hickey, was outstanding. His bedside manner was calm, confident, and kind. He made us feel as though Haley was his only patient that day, which meant the world to us. Every other member of the team, including the residents and surgical staff, was equally amazing. Everyone we encountered demonstrated the highest level of expertise and patient care. Their kindness and professionalism helped turn a highly emotional and uncertain day into one in which I felt embraced, supported, and cared for—not only as a parent, but as a person navigating a complex and stressful situation. Although we left without the outcome we expected, we were deeply grateful to everyone who stood beside us at every step. The care my daughter received and the compassion shown to me were extraordinary. I thank the MGH team for the warmth, clarity, and calm they demonstrated at such a difficult time. Honestly, it made me wonder why anyone in this area would go elsewhere. Your team is exceptional. We thank you from the bottom of our hearts. With sincere gratitude, Tonya Lucas, Haley's mother

Massachusetts General Hospital has six or seven buildings of different ages. I really appreciate their care. Everyone explains things patiently.

Tell me this: now that the vaccine has been shown not only to lack benefit but to be extremely harmful, should we sue the hospital for forcing us to get the shot? Or were we simply supposed to go without surgery? Massachusetts General Hospital told me I could not have surgery unless I got the shot. Healthcare in Massachusetts has completely deteriorated.

This place is the worst hospital ever. It is a joke.

Bigger hospitals are (not) always better. That is a fact. 😰😰😰

There are 3 Massachusetts General Hospitals here, and every day they send doctors with lethal-injection syringes to the other two hospitals, which do the same. Their blood feud has continued for at least 20 years and is ongoing. I had to hide under the bed constantly because the attending doctors were so incompetent that, for reasons unknown, they mistook a rival doctor for someone who would kill me. I will never return. This is 3 stars rather than 1 because they still removed a 15-inch circumferential obstruction from my rectal cavity.

This hospital has zero respect for court orders or fathers' rights, and the patient and family advocates are a joke. They completely disregarded my rights as a father, then investigated and handled it ‘administratively,’ i.e., personal apologies from the director and manager of the Saugus branch. Idgaf, I will leave a review for every MGH location.