Fertility Centers of Illinois - グレンビュー、米国
3.8
相談 42
生殖医療
営業時間：06: 30 - 16: 00
クリニック詳細
Fertility Centers of Illinois®は、米国有数の不妊治療施設の一つです。
シカゴ地域で35年以上にわたり高度生殖内分泌学サービスを提供し、これまでに42,000人を超える赤ちゃんの誕生を支援してきました。
包括的な不妊治療を提供しています。全国的に認められた生殖内分泌専門医チームに加え、資格を持つ臨床心理士による専門カウンセリング、患者教育プログラム、革新的な資金調達の選択肢など、独自のサービスをご利用いただけます。
私たちの目標はシンプルです。健康な妊娠につながる最高品質のケアを提供することです。私たちの多くも不妊に関する困難を経験しており、その経験を生かして、皆さまの歩みに寄り添い、思いやりと希望をお届けします。
あなたの奇跡。私たちの使命。®
この理念がFertility Centers of Illinoisでの私たちの取り組みを支えています。
人々が親になることを支援することは、私たちが生涯をかけて取り組む仕事であり使命です。思いやりのある包括的な不妊ケア、この分野でのリーダーシップ、高度な医学教育・研究、業界パートナーとの連携により、患者様に多くの利点を提供します。
一人ひとり、一組一組のカップルはそれぞれ異なるため、感情面、身体面、経済面のニーズを含む個々の状況に合わせて治療計画を作成します。
治療への歩みを始めたばかりの方も、多くの選択肢を尽くされた方も、家族を築くという夢に向けて共に歩みます。これ以上の喜びはありません。
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無料見積もり
写真とビデオ
すべて見る 1枚の写真
場所と営業時間
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クレジットカード利用可
このクリニックの医師
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Fertility Centers of Illinois - グレンビュー、米国
サイト内総合評価
78件の評価
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2026年6月18日
I have had the best experience at FCI. I am truly grateful to be cared for by such talented, competent, and kind people. The staff at FCI Glenview are especially terrific. Dr. Rodgers continues to take exceptional care of me. Morgan is a great nurse. Nataly is the sweetest, warmest, and most comforting ultrasound technician. I can tell she truly cares about every patient, and she brightens my day whenever I see her. Olja is an exceptionally talented phlebotomist and never misses a vein. Heather at the front desk always remembers my name and greets me warmly. FCI Glenview has taken such great care of me during a very difficult time.
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Kimberly Solano
2か月前
2026年6月28日
We absolutely love Nataly, the ultrasound technician! She gave us tremendous comfort during our miscarriage. My husband thinks she is the kindest, gentlest person. She always remembers my name! 😊
A special thank-you to Olja as well! She is excellent at drawing blood and is very gentle. She truly puts you at ease. 🩷
2026年7月3日
Christina (ultrasound) and Olja (bloodwork) made my whole experience! They were so sweet, kind, and caring at every visit and during every interaction. I feel very fortunate to know them. They are exceptional professionals and empathetic people who truly care about their patients.
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molly smith
3か月前
2026年5月29日
Nataly and Olja are amazing!! They make me feel comfortable and relaxed at every visit. Dr. Martini and her resident are both very professional and knowledgeable. If you are struggling with infertility, I highly recommend this clinic. Thanks to Nataly and Dr. Martini, I finally have hope of becoming a mother.
2026年6月6日
The front desk staff are always warm and friendly. Arianna and Kat personally assisted me, and they were always kind, gentle, and thorough when explaining the entire process. Thank you!
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Arisa Midgett
3か月前
2026年6月6日
The service is terrible. They care only about money, not how you feel or whether you want to have a child. They charge your credit card without submitting the information to your insurance company, and they are uncooperative when you call with billing questions. Visiting a fertility clinic is already stressful enough, and they make it even worse.
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Carolyn Paraskevas
3か月前
2026年6月15日
We truly cannot say enough good things about FCI and everyone there. We were IVF patients with a complicated case of unexplained infertility and recurrent pregnancy loss. Our doctors (Dr Rapisarda, now retired, and Dr Rodgers) never gave up on us. They are both so knowledgable, and were willing to try new/different things if something wasn’t working - we were treated like individuals, not just given a cookie cutter treatment plan. And all of the doctors at FCI (including Dr Rapisarda & Dr Rodgers) are also very skilled with procedures - they were always less painful and had a shorter recovery time than I expected.
All of the nurses (shoutout to Morgan and Kellie, our primary nurses!) are very knowledgable, responsive, and caring. They take the time to explain things and answer any questions you might have.
We primarily went to the Glenview location. Both ultrasound techs, Cristina & Nataly, are so wonderful. They make you feel at ease and like you’re with a friend during what could otherwise be an uncomfortable situation. Olja the phlebotomist is so great; I always enjoyed chatting with her during my blood draws.
One of the great things about FCI is that because they’re a large practice with a lot of locations, we didn’t have to put off procedures or appts because of scheduling - we got to do things on my body’s timeline, not someone else’s.
We genuinely felt like everyone at FCI was hoping for the best for us, and that we weren’t just a number, and it’s not just a job to them. Everyone at FCI, from the front desk to the doctors, and everyone in between, was able to ‘read the room’ - always pleasant and holding hope for you, but also understanding and sympathetic on the days when the news wasn’t as good.
We are so grateful to everyone at FCI for helping us on our journey to expand our family!
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Kendall Kinert
4か月前
2026年5月6日
Christina played an important role in my experience at Fertility Centers of Illinois. She was kind, thoughtful, and thorough, patiently explaining everything at every visit and helping me feel at ease. I especially appreciated her attentiveness and compassion—it truly mattered.
She was also my ultrasound technician when I was trying to conceive my daughter several years ago, so it was an honor to work with her again. I am deeply grateful to have her beside me on this journey once more.
2026年5月7日
It was a pleasure meeting with Dr. Rodgers and staff members Stephanie and Christina.
2026年5月13日
I had a wonderful experience at FCI Glenview 2x now! Dr. Rodgers was wonderful to work with - she listened to me, answered all of my questions, and it felt like a true partnership to get to the goal we hoped for! Amanda was my nurse and she was so kind, communicative, and patient with all of my questions! I also need to should out two of the kindest, warmest, and most wonderful ultrasound techs - Christina and Natalie! I truly felt they were rooting for me the whole time!! They made all of the early appointments so much more enjoyable. Thank you to everyone!
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Sara Joyce
4か月前
2026年5月15日
Cristina in Glenview is wonderful! She is warm and helpful. Simply perfect!
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Maggie Sobolewski
5か月前
2026年4月8日
I had a wonderful experience at the FCI Glenview clinic. Everyone from the receptionists, ultrasound techs (Nataly & Cristina), lab technicians (Olja & Salud), nurses (Dani & many more) to my doctors (Dr. Hirshfeld-Cytron) were lovely and went above and beyond. They made an uncomfortable experience more comfortable and manageable, for that I am grateful.
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Ruthie Lester
5か月前
2026年4月14日
The IVF journey can be very stressful. Having the right people care for and support you can greatly strengthen your motivation. My ultrasound technician Nataly, along with Olja and Salud in the laboratory, made treatment much easier. They always greeted me warmly and showed care and consideration during this difficult time. The women at the front desk were also very helpful, understanding, and thoughtful. They treated you as a person first, not merely as a patient. I highly recommend this clinic; the doctors and staff are all very professional!
2026年4月28日
Every ultrasound experience was excellent. Cristina was very professional, gentle, and reassuring. She created a calm, comfortable environment, which truly helped throughout the examination.
2026年4月30日
I had a nice experience with this clinic. Cristina was incredibly kind and professional. She explained everything clearly, answered all my questions, and I felt I was in good hands with her. I also appreciated how respectful she was of my privacy throughout the process. I would definitely recommend this clinic!
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Brittany Merin
5か月前
2026年3月20日
The lab staff, doctors, and nurses are all very kind. This is a large company, so some aspects feel impersonal, which is to be expected. The most difficult part of working with FCI was the administration—there seems to be poor communication between the clinical and financial departments. I learned that my IUI had failed because I received an updated bill for the next cycle long before a nurse or doctor contacted me with the result. I did not want to find out that I was not pregnant through a bill.
The financial department also kept passing responsibility back and forth over which charges I owed, and my insurance did not receive claims promptly—I had to repeatedly ask them to bill my insurer. After my credit card was charged, I could not view an itemized statement unless I sent a portal message and waited several days for a complete account ledger. Even after they charged my card, I sometimes received paper bills and text reminders for balances that had already been paid.
Overall, I would gladly recommend the providers and doctors themselves because they are excellent, especially the nurses who perform blood tests and ultrasounds, but the organization’s billing and administrative experience was poor.
2026年3月21日
I really enjoy coming here, and the nurses are wonderful. Olja, Cristina, and Natalie make me feel comfortable at every appointment. Nurse Kat was very helpful throughout the process and answered all my questions—and I had quite a few 😁 They all provided excellent care. Thank you!
2026年3月23日
I come here often for monitoring and have been very pleased with ultrasound technician Cristina and phlebotomist Olja. Thank you for always being so gentle and caring!
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Whitney Prudden
5か月前
2026年3月28日
I feel comfortable every time I come here. Everything runs smoothly. The women at the front desk are always welcoming, friendly, and helpful. Nataly and Cristine are especially wonderful; their warmth and thoughtfulness truly matter, particularly when you need repeated ultrasounds. Beth, Salud, and Olja in the lab are so efficient... I do not think I have ever had to wait!
The clinic is spacious and bright, so the waiting area never feels packed like a can of sardines. Visits flow smoothly, and your privacy is well protected. Parking is easy, and getting in and out is convenient ✔️
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Kendall Delaplane
5か月前
2026年3月28日
The entire team here is wonderful. The ultrasound technicians Natalie and Cristina are especially excellent. All the lab technicians are great as well. They make coming to the clinic at 6:30 in the morning worthwhile.
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Rachael Jones
6か月前
2026年3月4日
We had an excellent experience at FCI Glenview. As both a patient and a professional working in perinatal mental health, I highly recommend Dr. Rodgers and her team. Dr. Rodgers is not only highly skilled but also very patient and approachable, and she always encouraged and supported us. She took ample time to explain everything, ensuring we fully understood our condition and every step of the process. Dr. Rodgers's nurse Morgan was also very professional, kind, responsive, and clear in her explanations. Nataly handled most of my monitoring and was very kind and helpful; Christine was also excellent with ultrasounds; and Olja and Salud performed my blood draws and were both outstanding and friendly. They balanced giving us hope with communicating information clearly, which was very important and helpful to us. Scheduling through the front desk was also very convenient.
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Megan Baer
6か月前
2026年3月5日
Nataly performed several of my prenatal ultrasounds, and she was wonderful! She was very kind, and since ultrasounds can often cause anxiety, having her perform them made me feel relaxed. I am truly grateful for her kindness.
2026年3月6日
The team at FCI Glenview is amazing! From scheduling and ultrasounds, primarily with Nataly, to laboratory work, primarily with Olja, and working with the excellent Dr. Rodgers and her outstanding RN Amanda, the entire team provided a wonderful experience. I truly felt that they were cheering me on throughout! Highly recommended!
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Katie Konstant
6か月前
2026年3月8日
I am very grateful for the attentive care I received at FCI Glenview.
Fabiana and Lindsey at the front desk were always warm and friendly. Whether greeting me in person or scheduling an appointment by phone, they were consistently kind and helpful.
Olja handled my blood draws. She was highly skilled and efficient. Blood draws are one of the hardest parts of infertility treatment, but Olja was gentle and considerate. She celebrated every step of my progress, which meant a great deal to me.
Last but not least, ultrasound technician Christina was outstanding. She was thorough, attentive, and knowledgeable. I felt that she truly understood me and my body. Ultrasound is essential for monitoring IVF progress. I am glad FCI values this work and has excellent professionals like Christina.
The clinic is new, spacious, and beautiful. Appointments were always on time, and parking was convenient. I am very grateful for my time here.
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BUSHRA TABASSUM
7か月前
2026年1月30日
I had an excellent experience at this fertility clinic and sincerely appreciate the care and support I received. Dr. Rodgers is exceptional. From the first visit, she showed great compassion, patience, and knowledge. She listened, explained each step in detail, and answered every question without making me feel rushed. Her calm, reassuring manner and genuine empathy were invaluable during this challenging fertility journey. Under her care, I always felt supported, heard, and confident.
Special thanks to Natalia and Christina for my obstetric scans. They were excellent—gentle, patient, and meticulous. They took their time, explained every finding clearly, and ensured I felt comfortable and reassured during each scan. Their kindness and attention eased my anxiety and made every visit positive.
I also sincerely thank Ola and Salud for my blood tests. They were professional, friendly, and gentle, making the process easy and smooth.
Heartfelt thanks to registered nurse Arianna for her tremendous support and attentive care. She always checked on me, answered my questions, and made sure I felt comfortable and reassured. Her kindness and professionalism stood out.
Special thanks also to Heather at reception, who was always warm, friendly, and helpful. She made scheduling and check-in easy, and her welcoming manner set a positive tone for every visit.
From the nurses to the laboratory and scanning teams, every staff member was supportive, caring, and professional. This clinic truly provides compassionate care. I am very grateful to Dr. Rodgers and the entire team and highly recommend this clinic to anyone on a fertility journey. 💙
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Meera Shah
7か月前
2026年2月6日
The Glenview staff are all very kind and thoughtful. I truly feel like more than a number here. They do everything possible to keep me comfortable and genuinely care about me. Nataly is especially wonderful; seeing her always brightens my day.
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Chris Diaz
6か月前
2026年2月18日
One star. I arrived for my appointment, but the referral listed a reproductive evaluation rather than semen analysis. Even though I arrived early and the referral was correct, they made me reschedule. I offered to self-pay, but they refused. Completely absurd and terrible service.
Update: Go to Davis Fertility Center across the street. They are the best. We had a beautiful son within a year, and the care was flawless from start to finish. Five stars!
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prity patel
7か月前
2026年1月27日
I had an excellent experience at this fertility center from beginning to end. The entire team was professional and thoughtful, and I felt supported throughout. Arianna was especially kind and helpful—she patiently answered my questions and made everything feel less stressful. Dr. Rodgers is knowledgeable, thorough, and genuinely caring, which made me confident in my treatment. I am very grateful for their excellent work and highly recommend this center to anyone on a similar journey.
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Lyndsey Dadkhah
7か月前
2026年1月28日
Words cannot express my gratitude for the excellent care at FCI Glenview. Christine has a calm, positive presence and always made me feel genuinely cared for. Nataly in ultrasound is warm and reassuring and makes potentially stressful moments feel comfortable and safe. Olja and Salud in the lab are also outstanding. They are kind, compassionate, and thoughtful when explaining things and interacting with patients. Every interaction made me feel valued. They never rushed and always showed empathy. These women bring positivity, warmth, and professionalism to every visit. They made a challenging experience easier and more hopeful, and I sincerely appreciate each of them. My nurse Diana was also excellent throughout treatment, always explaining things patiently and responding promptly to my questions.
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Allison Schultz
7か月前
2026年1月29日
Nataly, Crystal, Olja, and Salud are all wonderful. Highly recommended; they make you feel very comfortable and well cared for.
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2026年2月5日
I highly recommend FCI and the Glenview location in particular to anyone seeking help with fertility. Dr. Rodgers was wonderful to work with. She always made time for us, provided personalized care, carefully explained every step of the process, and even personally made sure we got test results back in time when there was a delay. Although my procedures were usually with other doctors in the practice, there was always exceptional continuity of care. Nurse Morgan provided expedient communication through the portal - something I appreciate even more now that I am back with a standard medical practice. Last but not least, special thanks to ultrasound tech Kristina and phlebotomist Olja for their friendliness, professionalism, and kindness, making every visit that much more pleasant. Best of luck to anyone on this journey.
2025年12月4日
People like Dr. Rogers, Nataly, Olja, Joy, and Heather make FCI an excellent choice. I initially came only for outside monitoring, but Nataly, Olja, and Heather were so kind and professional that I decided to switch clinics. Heather greets me by name every time. Nataly and Olja patiently explain every step. Dr. Rogers truly listened during my consultation, and Joy showed great patience and optimism while coordinating medications with my pharmacist. The personalized experience and treatment plan are excellent. I cannot wait to start my cycle with Dr. Rogers—she is outstanding, and I am confident I will have a good outcome.
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Sara Schaumburg
9か月前
2025年12月12日
It took me two years to write this review because the experience left me furious and shocked. Here is the short version of my care with Dr. Martini in Washington, D.C. I came to CCRM for unexplained infertility and usually saw Dr. Martini. We submitted all records, including my husband's initial test results, and no concerns were raised. After years of treatment, multiple egg retrievals, and failed embryo transfers, she suggested that my husband be evaluated for a varicocele, a common, treatable vascular condition associated with infertility. We told them he had been diagnosed 15 years earlier, but no one had asked. Only then did she say his initial results showed sperm morphology of 3, below the normal range of 4-14 and a clear warning sign. They finally referred us to a urologist. He underwent a minor procedure to correct the varicocele, and we conceived naturally on our first attempt. When I begged Dr. Martini for an explanation, the response was, “Well, you might have needed IVF eventually anyway.” That missed the point, and we ultimately did not need IVF.
His urologist could not understand why we had not been referred initially and called us a textbook case for seeing a urologist first. Of course, an early referral would have meant the clinic did not receive the tens of thousands of dollars we spent on treatments, procedures, supplements, and ineffective extra injections.
Worse, this week we learned that, contrary to what we had been told and despite his condition, an embryo had remained frozen with my eggs. We learned this only after three years. I honestly even question whether it is ours. I appreciate that IVF helps people who need it, but the negligence, carelessness, and manipulation I experienced made this one of the worst experiences of my life.
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Emma Huntley
8か月前
2025年12月18日
I had a wonderful experience at the FCI Glenview office. They made a difficult process much easier. Special thanks to Nataly and Cristina in ultrasound and Olja in the lab (spelling may be incorrect).
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Parker Froehling
10か月前
2025年11月6日
Words truly cannot express how grateful my husband and I are to our exceptional nurse, Kat Garcia. From our first interaction, she made us feel seen, heard, and genuinely cared for. She is compassionate, knowledgeable, and always goes above and beyond to ensure we feel comfortable and informed throughout the process. What impressed me most was her personalized care. I never felt like "just another patient." She genuinely cares about each patient's treatment journey, and it shows in everything she does. Kat is a treasure in fertility care, and anyone fortunate enough to be in her care will receive the very best!
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Caitlin D.
10か月前
2025年11月12日
During my treatment with FCI, the Glenview clinic was my primary location. It is clean, has modern facilities and parking, and offers appointments outside regular business hours. The staff are wonderful! The ultrasound technicians, especially Natalie and Christina, are professional, efficient, and kind. When multiple miscarriages were discovered, they shared the sad news with my partner and me compassionately, thoughtfully, and respectfully. When they found a healthy pregnancy, they were genuinely delighted for us. It felt as though they supported us at every step of our fertility journey. The phlebotomy staff, especially Angel, were also excellent—fast and nearly painless. The front desk staff were always warm and efficient during check-in. Infertility is an emotionally challenging journey, and the healthcare system is not perfect. You must advocate for yourself, but that is true of any healthcare experience. I found that with some patience, kindness, and understanding, this clinic always met my needs. Highly recommended!
I am updating this review to add my experience working with Dr. Rodgers at FCI to conceive our second child. As before, everyone at the clinic was extremely kind, and I highly recommend both the clinic and Dr. Rodgers! We conceived our second child after just one frozen embryo transfer, thanks to the treatment plan Dr. Rodgers developed—the same plan that helped us succeed on our first attempt previously. We followed the same protocol, and everything went as planned. Thank you to Dr. Rodgers and the Glenview FCI team for helping us fulfill our dream of completing our family!
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Gwen Anderson
10か月前
2025年11月13日
We are on a long fertility journey and have been very pleased with Dr. Matevossian. She always explains things in clear, easy-to-understand terms and has a warm manner. She does not pressure us into any decision and strongly supports our choice of the initial plan that best suits us, while of course including her medical recommendations.
The fertility journey is long and challenging. Part of it involves visiting the clinic 3-4 times each month for ultrasounds and laboratory tests. The Glenview clinic provides excellent service—from ultrasound staff Nataly, Christine, and several others, to Olja and her laboratory team, and Heather at the front desk. It feels wonderful that they remember you every time you enter the clinic. They are all very kind and highly capable. Every visit brings a warm, friendly welcome. You may not realize how comforting a little lightheartedness can be. Thank you for everything you do and for making us feel so comfortable!
2025年11月20日
Very difficult to reach. The doctor is kind, but aside from that, communicating with anyone or contacting other staff is extremely difficult.
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Valerie Rix
9か月前
2025年11月26日
My consultation with Dr. Nani was very rushed. She seemed completely unprepared, made an inaccurate assessment of my medical history, and made an unprofessionally worded comment about my family history. I planned to try another doctor, but the subsequent paperwork suggested significant miscommunication on their side. They also asked my doctor to fax my medical records, then claimed they never received them. First, they said they had given me the wrong fax number; then they said the number was valid but routed to a different location. When I asked whether they could access that fax number, they again said they had never received my records. After multiple communications, it became clear that they were unconcerned about losing my protected health information (PHI). I will file a complaint with the U.S. Department of Health and Human Services (HHS) regarding a possible Health Insurance Portability and Accountability Act (HIPAA) violation.
This clinic is disorganized, its patient portal is difficult to use, and Dr. Nani's professionalism is questionable. I do not recommend this clinic.
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Alison Presslak
11か月前
2025年10月17日
I cannot say enough good things about FCI Glenview. The process can be emotional and difficult, but an outstanding team makes all the difference. Cristina is a wonderful sonographer—kind, helpful, and compassionate—and I genuinely look forward to seeing her. Olja and Salud are the best at blood draws: friendly, gentle, and skilled, always making the process smooth and easy. Every team member is warm, professional, and sincerely committed to helping you through treatment. Recognition also goes to Dr. Go and my wonderful River North nurse, Montanna!
2025年10月21日
Olja and Cristina are the best for blood tests and ultrasounds. They are quick and friendly, and their positive personalities make the process much easier.
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Andrea Meade
10か月前
2025年10月23日
Cristina, Nataly, and Olja make this office warm and welcoming. You receive thoughtful, attentive care here!
2025年10月24日
I cannot praise this clinic enough. Nataly in ultrasound is wonderful—kind, professional, and attentive. Every experience here has been excellent, from reception to the laboratory and ultrasound staff. The entire team is friendly, efficient, and considerate. I have always been very satisfied with my care!
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Ira Prodan
11か月前
2025年9月20日
In February 2025, I first visited Dr. Rogers and her assistant Ariana. Words cannot express my gratitude for your hard work every day, your professionalism, attentive care, and patience with me. Today I am eight weeks pregnant thanks to your effort, talent, and dedication. Thank you from the bottom of my heart ❤️
2025年10月8日
Communication was very poor across the board. I would not recommend this place to anyone.
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Jorie Chroman
11か月前
2025年10月10日
I love all the women at the Glenview clinic! Heather, Cristina, and Olja are incredibly helpful and friendly. The process is very difficult, so having an excellent team cheering you on is essential. Special thanks as well to nurse Alyssa and Dr. Burks! Thank you so much!
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Aimee L. Hein
11か月前
2025年9月20日
The staff at FCI Glenview are always kind and helpful. Cristine and Nataly in ultrasound always make me feel comfortable and safe, and they are highly skilled. Olja in the laboratory is the warmest, kindest, gentlest person. I have always appreciated her reassuring nature and energy.
A
Angelica Avila
12か月前
2025年9月3日
Violeta has been the kindest, most caring staff member here. She has made me feel very secure in the process. I am very grateful for her continuous support.
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Nilka Del Toro
12か月前
2025年9月3日
Fertility Centers of Illinois is truly an excellent place. The entire staff is professional, compassionate, and incredibly supportive. From the doctors to the ultrasound technicians and front desk team, everyone makes the process clear, organized, and easy to manage. They don’t just provide medical care — they walk alongside you throughout your journey, offering guidance, understanding, and genuine kindness every step of the way. I couldn’t have asked for a better team to be part of such an important chapter in my life.
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Sarah Seaton
1年前
2025年8月7日
I have had many ultrasounds with Christina, and she is wonderful! She is knowledgeable, quick, and kind. Olja, the phlebotomist, is very friendly and excellent at her job. Amy checks me in for almost every appointment and is always friendly and greets me by name. Everyone is warm, friendly, and professional!
2025年8月7日
Natalie was very welcoming and made me feel completely at ease during my daily ultrasound visits! That is not easy, but a familiar, warm face makes everything easier and less nerve-racking. She knows what she is doing and was able to reassure me during appointments, which again eased my anxiety. The lab staff were also wonderful. I dealt with Olja and Salud almost every day, and they were punctual, efficient, and friendly. The front desk staff were also very friendly and welcoming, making me feel at home. Overall, the staff made the entire process easier and more pleasant, and I am very grateful for their support and help!
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Bulik 616681
1年前
2025年8月19日
It is easier to call the President of the United States than this place in Glenview!
After countless attempts, I still could not make an appointment. They answer initially, but then "redirect" you to the scheduling office, which is voicemail!
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Nathaniel Miller
1年前
2025年8月26日
This team is terrible. They treat no part of the process with urgency. We had to stay on top of them constantly to make any progress.
I provided the initial sample. They processed it within 4 days but did not provide feedback until I called two weeks later to push for the results.
Our insurance authorization was approved, and they said it would take two weeks. Given our timeline, we pushed them to process it immediately, or we would lose another month. They refused to provide the paperwork until we spent 6 hours on the phone with them over two consecutive days. We had to force the FCI team to submit the documents directly to our insurer because they did not treat our request urgently. The FCI team was unhappy that we would not take no for an answer, but we ultimately received approval. We proved it was possible and did not take two weeks. It required initiative these employees lacked.
Rather than step up and do their jobs, they dropped us as clients because we asked for the same urgency any couple in our situation would expect.
After our first unsuccessful intrauterine insemination (IUI), they dropped us as clients, despite Dr. Sipe's high success rate. FCI staff have no empathy for the stress patients endure. They dropped us because we asked them to do their jobs well. The arrogance of the entire staff is unbelievable.
To Megan Honke:
We did not disrespect the staff. We simply asked your team to provide the services promised and show the urgency expected for clients in our situation. You dropped us because we proved you could do better, but you refused to.
To Dr. Sipe:
Your team was challenged to perform. We proved that paperwork can be processed when there is urgency. We did our best to understand every step fully and follow your professional recommendations. I agree with comments from previous patients: your nurses' instructions are unclear, so we asked them to explain. Does that make us disrespectful clients? We did not swear; we simply used common sense. Your team dismissed us solely because we challenged the status quo.
2025年7月27日
We had an excellent experience at FCI Glenview thanks to the staff’s professionalism, attentiveness, and attention to detail.
I underwent several IVF cycles and faced some difficulties, but we are now delighted to announce that our first baby is due in December.
First, Heather at the front desk was always warm, friendly, and smiling.
I requested Cristina for every ultrasound. She was friendly, kind, compassionate, and professional. Phlebotomists Olja and Salud were both excellent,
and blood draws were always quick and painless.
The staff kept us comfortable and informed, and appointments always ran on time.
I will return in the future for our second baby!
Thank you!!
A
ALEX and ALINA
1年前
2025年7月31日
My ultrasound technician was Cristina. She was very kind and made me feel comfortable. This is my favorite FCI location.
A
Alyssa Schaefer
1年前
2025年7月25日
I am so grateful for the staff's warmth and hospitality. I have completed two cycles with them and will begin my third soon; they are truly wonderful! They always arrange appointments before work and are so efficient that I am never late. The women at reception are always warm and friendly. I must mention Olja and Salud in the laboratory, who were so gentle that I barely felt anything at my first visit! Nataly in ultrasound has been the absolute best so far! I was fortunate to have her for every appointment during my last cycle, even on weekends at the River North clinic. She is kind, efficient, and knowledgeable, and she gave me tremendous comfort. Thank you all so much for your help and care!
2025年7月10日
I visited this clinic several times throughout treatment, and every visit was pleasant. Cristina, the ultrasound technician, was wonderful. She was calm and friendly and always took time to explain things, which truly eased the anxiety of monitoring appointments. Olja's blood-drawing skills were excellent—fast, gentle, and reliable—and I greatly appreciated that. Dr. Rogers was wonderful to work with. She was not only knowledgeable but also compassionate and genuinely supportive. Fertility treatment is not easy, but a team like this makes it much more manageable. I sincerely appreciate their care and would absolutely recommend this clinic to anyone.
C
Catherine Barney
1年前
2025年7月13日
Cristina was my ultrasound technician, and she was amazing!! She was very kind and did an excellent job.
2025年7月15日
We had an excellent experience thanks to the staff's professionalism, attentiveness, and attention to detail. Olja, the phlebotomist, was especially wonderful: she made sure we were comfortable and informed, and we did not even feel the needle during the blood draw.
J
Jessica Vazquez
1年前
2025年7月15日
This is my second IVF pregnancy through FCI, and this experience was far better than my previous one in 2023. If I had rated FCI in 2023, I would have given one star, only because I ultimately became pregnant, for which I am grateful. However, there was considerable unnecessary stress and poor communication that could have been avoided.
Fast-forward to 2025: I decided to change doctors for my next transfer and chose Dr. Hobeika. From the initial consultation, I knew I had made the right choice. Before the appointment, he took time to review my chart and medical history so he arrived informed. He was thorough and informative, listened carefully, and answered all our questions. We never felt rushed or that our questions were foolish. We felt heard and well cared for. He even called personally to congratulate me after my positive beta result.
I also want to recognize his nurse, Briana. Most communication throughout the process is with the nurse, so it is essential to have someone communicative, thorough, and responsive. Briana is all that and more. She responds very quickly, her instructions are always clear, and she readily clarifies anything I question. Briana made the entire process run smoothly, and I am very grateful.
Finally, special thanks to the phlebotomists and ultrasound technicians at the Glenview location. I wish I remembered all their names, but right now I only recall Cristina. Everyone was friendly, helpful, and positive.
I do not know whether management changed or they finally let go of some underperforming employees, but FCI's customer service has genuinely improved since my previous experience.
L
Lyndsay Bashore
1年前
2025年6月22日
The team at FCI Glenview is amazing! Tracy, Heather, Olja, and Cristina are wonderful!
2025年6月24日
Christine was my ultrasound technician. She was careful and efficient. She was very personable and made me feel well cared for. I highly recommend her!
2025年6月25日
Dr. Ohlander is the best...
And
Ms. Tracy Borowsky at the Glenview front desk is very kind and helpful.
2025年6月26日
My ultrasound experience with Cristina was excellent. She was professional and gentle and made me feel completely comfortable throughout the procedure. Cristina patiently explained what she was doing and answered all my questions with kindness. Her calm, reassuring manner eased my anxiety, and I sincerely appreciate her attention to detail. I highly recommend Cristina to anyone seeking a skilled and compassionate ultrasound technician. From Gam.
S
2025年2月12日
I really like FCI. The staff is wonderful and very helpful. It is great that you can see the same technician!
A
2025年1月30日
A nightmare. My phone number was entered incorrectly three times even after I corrected it, our insurance was mishandled, front desk staff discussed Facebook drama in front of patients, and the staff made us run in circles even to schedule an appointment. Staff do not communicate; it is disorganized and chaotic. I would not trust them to care for an 18-year-old, much less complete fertility treatment.
M
Maire Shields
2年前
2024年12月20日
Dr. Rapisarda and everyone at FCI gave me my family. I have 3 beautiful daughters (6, 4, and 2). I felt heard and received honest guidance at every step.
A
2024年12月20日
A life-changing experience from start to finish. During Covid in 2020, we received a physician referral and approval to begin a clinical trial. We had an outstanding nurse who consistently followed up through every delay and long wait for test results. In the end, we had our baby girl, who is now 3. Highly recommended to any family hoping to have a child.
A
Alyssa Levy
2年前
2024年12月31日
The team at the fci Glenview center was wonderful, especially phlebotomists Olja and Tarnia and technicians Natalie and Christina. I have a very difficult time with blood draws every time, and unfortunately I became pale during one visit. Although they do this every day, they were always very compassionate and caring. Several nurses also helped us and were truly wonderful—Amber, Kat, Ashley, Caitlin, and our primary nurse Alyssa, who is the best. Although she works at another location, she completely transformed our initially poor experience at the River North location. The weekend nurse whose name began with M and who called with results was also wonderful. We appreciate you!
M
Molly Shapiro
2年前
2025年1月5日
The best ultrasound technician I have ever worked with. An incredible experience!
N
Nora Pronek
2年前
2025年1月10日
My husband and I have many wonderful things to say about our experience at FCI. But I must recognize one very special employee—Natalie. She was my ultrasound technician throughout the cycle and is the kindest, most compassionate, loveliest person. She immediately put me at ease and has wonderful energy. I will miss seeing her every week!
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PGTを伴う体外受精（IVF）
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2555 パトリオット・ブールバード、グレンビュー、IL 60026
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