Fertility Centers of Illinois モケナ、米国
4.9
相談 46
生殖医療
営業時間：06: 30 - 16: 00
クリニック詳細
Fertility Centers of Illinois®は、米国有数の不妊治療施設の一つです。
シカゴ地域で35年以上にわたり高度生殖内分泌学サービスを提供し、これまでに42,000人を超える赤ちゃんの誕生を支援してきました。
包括的な不妊治療を提供しています。全国的に認められた生殖内分泌専門医チームに加え、資格を持つ臨床心理士による専門カウンセリング、患者教育プログラム、革新的な資金調達の選択肢など、独自のサービスをご利用いただけます。
私たちの目標はシンプルです。健康な妊娠につながる最高品質のケアを提供することです。私たちの多くも不妊に関する困難を経験しており、その経験を生かして、皆さまの歩みに寄り添い、思いやりと希望をお届けします。
あなたの奇跡。私たちの使命。®
この理念がFertility Centers of Illinoisでの私たちの取り組みを支えています。
人々が親になることを支援することは、私たちが生涯をかけて取り組む仕事であり使命です。思いやりのある包括的な不妊ケア、この分野でのリーダーシップ、高度な医学教育・研究、業界パートナーとの連携により、患者様に多くの利点を提供します。
一人ひとり、一組一組のカップルはそれぞれ異なるため、感情面、身体面、経済面のニーズを含む個々の状況に合わせて治療計画を作成します。
治療への歩みを始めたばかりの方も、多くの選択肢を尽くされた方も、家族を築くという夢に向けて共に歩みます。これ以上の喜びはありません。
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Fertility Centers of Illinois モケナ、米国
サイト内総合評価
59件の評価
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Meghan O’Shaughnessy
2か月前
2026年6月26日
My experience at FCI Mokena has been absolutely wonderful! My IVF journey began in 2025 10, and I am now 17 weeks pregnant with my first baby! ❤️ Dr. Hobeika is the best, and I am so grateful to him for making my and my husband's dream come true. The front desk staff, ultrasound technicians, and laboratory technicians are all outstanding and very kind. And to the nurses who always responded quickly to my questions and concerns, you are the best! I highly recommend FCI Mokena to anyone about to begin this journey!
S
Shannon Zenos
2か月前
2026年6月26日
Deanna does an outstanding job! Every time I walk in, she warmly greets me by name, which I especially appreciate. She is very kind. She was also extremely helpful when I needed to schedule a weekend appointment in advance. She kept an eye on the schedule, notified me when an opening became available, and called to book it for me. I am very grateful for her warmth and dedication.
2026年6月30日
I returned a call from the new patient center and was told that even a basic semen analysis requires an order from a doctor. They did not leave a message explaining this, and it was not mentioned anywhere on the “Get Started,” “Treatment,” or appointment request forms. This lack of communication, organization, and common sense makes it impossible for me to trust this organization, let alone entrust them with conceiving my child.
C
Carlos Gonzalez
5か月前
2026年4月11日
The nurses and doctors my wife and I met were professional and experienced. They answered many of our questions, and we could see progress in treatment.
However, the payment/billing process was unclear. Only after several visits did we contact the finance department and learn that reception should have explained payment at scheduling. As a result, several previous out-of-pocket “upfront” charges were deducted all at once. Worse, the amount was nearly withdrawn automatically from our bank account, putting us in a difficult position. Unfortunately, we now have to pause treatment, and the experience has become very negative.
A
Aditya Trikutam
6か月前
2026年3月13日
Sarahy is wonderful, warm, and attentive! Nurse Michelle is patient and highly professional. Highly recommended!
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Dominique Crumpton
6か月前
2026年2月17日
I do not usually write reviews, but I truly wanted to express my gratitude this time. Dr. Hobeka's nurse Kelly and ultrasound technician Kathy always greeted me with smiles and provided impeccable service. Their care and thoughtfulness were moving and unmatched, and their passion for their work shone through. This journey was not easy, but I am grateful that God brought them into our lives along the way. Kelly and Kathy, thank you from the bottom of our hearts! I also thank phlebotomist Nicole, who made my blood draws easy and pleasant. Of course, I cannot forget the warm and friendly front desk staff, who were always a pleasure to work with. Thank you, Deanna, Sarai, and Carly. The teamwork at this clinic is outstanding, and I will always be grateful. Thank you all!
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Nora Nelson
6か月前
2026年2月19日
I love FCI! They made the entire IVF experience and process incredibly easy. I was nervous at every appointment but always happy to see Kathy. From egg retrieval through confirmation of pregnancy, she performed almost every ultrasound. They always made me feel like a patient rather than a number, and every concern was taken seriously. All the nurses and staff there are wonderful. I will return for a second IVF cycle! 💕
J
Jen Foster
6か月前
2026年2月24日
I truly did not want to write this, but other patients deserve to know the truth.
Soon after moving from New York to Illinois, I contacted this clinic while undergoing infertility treatment. Instead of evaluating me based on my medical needs, they told me they would not accept me because I had previously received treatment at CCRM in New York City, which they considered a competitor. Seriously?
Imagine moving to Mokena and being denied medical care because of a "territorial dispute."
Infertility is not a competition. Patients are not market share. We are people trying to build families while navigating one of the hardest periods of our lives.
If they are concerned about losing patients to better clinics, perhaps they should focus on supporting and caring for patients rather than protecting their territory.
F
Fallon Jager
7か月前
2026年2月4日
Casey is absolutely my favorite ultrasound technician at the clinic. She is incredibly kind and thoughtful and makes me feel completely at ease at every appointment. She explains everything clearly, creates a relaxed atmosphere, and genuinely cares about her patients. IVF is difficult, and having someone like Casey alongside you matters greatly. I am very grateful to her.
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Leslie Grooff
8か月前
2026年1月10日
Information is not shared effectively between clinic departments, and the lack of transparency creates confusion in treatment scheduling and adds to patients’ stress. The doctor’s and financial counselor’s timelines do not align. Nurses are also difficult to reach, even though communication is especially important during IVF treatment. I recommend choosing MindBody over FCI.
Z
Zachary Langlois
8か月前
2026年1月11日
Everyone was extremely attentive. Nurses Paige and Nicole patiently and thoroughly answered my questions, and ultrasound technician Kathy was very supportive and caring throughout.
A
Allison Langlois
8か月前
2026年1月11日
Our ultrasound technician Kathy was amazing. She was warm, kind, and knowledgeable, and explained everything in detail so we had no unanswered questions. My primary nurse Paige responded very quickly, and the results made me feel that everything was under control; Nicole was equally excellent. Even my husband could not stop praising Kathy after every ultrasound.
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Kristyn Hess
8か月前
2025年12月23日
Kathy does an amazing job at ultrasound and makes me feel very comfortable! Thank you for making my experience better!
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Theresa Van Prooyen
8か月前
2025年12月24日
FCI Mokena is truly wonderful! The entire team has been outstanding since I began treatment there in 2021. With their support, I welcomed my little one in April 2024 and am eagerly awaiting my second baby, due in June. The staff provided patient, detailed guidance throughout the fertility process. Special thanks to Dimples at the front desk, my nurse Michelle, ultrasound technician Kathy, and Dr. Hobeika for their kindness and support. I highly recommend this clinic to anyone on a similar journey!
T
Tessa Troike
8か月前
2025年12月26日
My experience at FCI has been amazing thus far. Nurse Michelle has treated me with such compassion and patience. She took the time to get to know my husband and I from the very beginning. Kathy in ultra sound has been amazing, too! Highly recommend FCI.
M
Michelle Shields
8か月前
2025年12月30日
Kathy my ultrasound tech and Michelle my nurse are angels on earth! Michelle goes above and beyond. Makes me feel like family.
Dr. Hobeika bedside side manner is comforting during this uphill battle.
S
Shannon Anne
8か月前
2026年1月2日
Michelle is very helpful in answering all my questions. She calls and lets me know my results of any tests I have. She also answers my questions in the portal even after hours. She has been very helpful every step I had taken with my IVF journey.
Nicole is very good at drawing my blood. She is efficient and never leaves a bruise. Great work!
Kathy is friendly and makes me feel at ease before any ultrasound.
A
Asia Bonds
10か月前
2025年11月4日
Every time I visit the office, Dimples, Kathy, and Christy brighten my day! They are amazing and make the experience feel more personal!
2025年11月5日
Ultrasound technician Kathy is wonderful and makes you feel at home. She is gentle and funny. Thank you for your kindness, which made the process much easier.
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Sammy I. Sarandah
10か月前
2025年11月7日
My wife and I have been patients here for the past few years. Overall, customer service has generally been good, and the medical staff have been kind. Our nurse Michelle was wonderful, paid close attention to our case, and made us feel reassured throughout this long treatment process. Our only issue was some miscommunication about billing, along with frequent communication problems with the front desk regarding billing and appointment scheduling. Overall, the experience was good, and we would still recommend the clinic.
J
justyna Dlugopolski
10か月前
2025年11月8日
Fertility Centers of Illinois has been a tremendous blessing in my life. From the moment I entered, I felt deeply cared for and supported. Kristy and Dimples at the front desk always greeted me warmly, making even the most stressful days easier. Phlebotomist Nicole was gentle and made every blood draw completely painless. Kathy is the most caring and skilled ultrasound technician I have ever met; I always felt safe and at ease with her. Most importantly, Dr. Go helped me fulfill my dream of becoming a mother. I will always be grateful to this remarkable team for their compassion, expertise, and the hope they bring to families like mine. They provide more than medical care—they provide hope, encouragement, and joy. Words cannot express how grateful I am for the important role they played in my journey. I highly recommend Fertility Centers of Illinois. I will always be thankful, and I will return as we hope to add more members to our family!
—Justyna Mikos
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Morgan Pavlick
10か月前
2025年11月17日
IVF is not something I would wish on anyone, but my team was exceptional. First was my ultrasound technician, Kathy, who always greeted me with a smile and treated me like family. She was consistently positive and made me feel comfortable and safe. Then there was my nurse, Michelle. I do not know what I would have done without her. She was my closest support and my anchor. She helped me through the difficulty of having no eggs and celebrated with me when I conceived. She accompanied me throughout this challenging journey. It was difficult, but knowing Michelle was there to help and care for me made it much easier. I believe both Kathy and Michelle deserve a raise. Their dedication and love made me feel that I was not alone on this journey but part of their family. Words cannot express my gratitude for helping make my family complete while caring for me like family.
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Danielle Emola
10か月前
2025年10月23日
The FCI staff is amazing! Kristy and Dimples always welcome me warmly, and I look forward to seeing them at every appointment. Kathy provides excellent care and makes ultrasounds comfortable and easy. Nicole draws blood quickly and painlessly. Nurse Kayli was a wonderful partner throughout the process, genuinely caring for patients and answering every question. Finally, the physician team is outstanding! I am grateful to be part of the FCI family.
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Nathaniel Miller
10か月前
2025年10月30日
Update: Northwestern Medical is far more professional and efficient than FCI. They provided standard hormone supplements from the outset instead of brushing us off. Other providers confirmed this is standard practice and questioned why our FCI doctor had not done so.
FCI delays as long as possible to extract more money, pretending to need information while patients waste months or years trusting them.
Update: FCI sent me a letter threatening that if I posted my experience, they would "harass and cyberbully me and take appropriate action." I have evidence of their lack of involvement and urgency. Refusing their boilerplate paperwork and obstacles ultimately worked. They spent less time threatening me than they did on our first IUI. Money is all they care about.
Original review, with names removed:
This team is terrible and shows no urgency. We had to push constantly for progress.
They processed my initial sample in 4 days but gave no feedback until I called two weeks later.
They said an approved insurance request would take two weeks. Because a delay would cost another month, we pushed for immediate action. They refused until we spent 6 hours a day on the phone for two days and forced FCI to deliver the paperwork to the insurer. They resented our persistence, but approval came through, proving it did not require two weeks—only initiative, which the team lacks.
Instead of doing their job, they terminated us because we asked for the urgency every couple in our situation wants.
They ended our relationship after our first failed IUI despite the doctor's high success rate. Staff showed no compassion for patient stress and anxiety and dismissed us simply for asking them to perform their duties. Their arrogance was unbelievable.
We did not disrespect staff. We asked for promised services and appropriate urgency. You terminated us because we proved you could do better and refused.
We demonstrated that paperwork can be processed urgently. We tried to understand every step and follow your professional advice. Your nurses gave unclear instructions, so we requested explanations. That is not disrespect. We did not swear; we used common sense. Your team abandoned us for challenging the status quo.
2025年11月4日
Registered Nurse Michelle was extremely helpful throughout the process. She always responded promptly and explained every step. I highly recommend this clinic.
R
Roxy Kolodziej
11か月前
2025年10月8日
I have visited several FCI locations, and Mokena is by far the best. Their customer service is unmatched: 10/10.
From the moment you enter, Dimples and Kristy at reception greet you warmly and consistently remain welcoming, friendly, and approachable. Their kindness and professionalism put you at ease and create a positive tone for the entire visit.
Both ultrasound specialists, Kathy and Violet, deserve special recognition for compassionate, attentive care.
Kathy is exceptional. She brings a rare combination of compassion, patience, and genuine care to every visit. Her calm, friendly manner makes a potentially unpleasant experience entirely manageable and even comfortable. Violet is equally outstanding and brings the same empathy and attentiveness to her work.
Nicole, another excellent phlebotomist, is also outstanding. She is always cheerful and clearly takes pride in making patients comfortable and cared for.
They consistently provide high-quality, compassionate care and go above and beyond to ensure every patient feels seen, supported, and understood during stressful and emotionally difficult treatment. They truly make a difference.
S
Sarah Winker Uy
12か月前
2025年9月15日
Very happy to be a patient of FCI Mokena! My husband and I transferred to FCI after not having luck at another clinic. Dr. Hobeika was wonderful and listened to our concerns and was confident about our treatment plan. We are currently expecting our first baby thanks to him! (We also had experiences with Dr. Nguyen and Dr. Uhler at on-call procedures and they were equally as wonderful!)
In addition to the doctors we’ve met at FCI, the staff you work with regularly and on a daily basis were incredible as well.
The front desk team (Dimples, Kristy, and Callie) were always so helpful scheduling & fitting in the many appointments that take place and it was always a friendly and welcoming environment in-person.
Nicole is by far the best phlebotomist I’ve encountered over this long journey! She was so quick and efficient there was never any time to be worried or uncomfortable.
I was also so lucky to develop a relationship with Kathy throughout all my monitoring appointments. She always made me feel comfortable and was so genuinely happy for my husband and I when we graduated from the clinic!
Thank you to FCI Mokena for helping us get this far in our journey! Keep an eye out for a baby announcement this winter :-)
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Nay Gonzalez
12か月前
2025年9月16日
Very friendly, and everyone made me feel comfortable. I loved having Katie help me. She was very kind and always smiling.
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Emily Michaels
12か月前
2025年9月18日
I cannot say enough good things! From my first consultation with Dr. Hobeika through every subsequent appointment, this was absolutely the best clinic experience I have ever had! First, the front desk is truly wonderful! Dimples and Christy are amazing! Their attitude and kindness toward every patient are remarkable, and they make every appointment feel very comfortable. Second, thank you to ultrasound technician Kathy! She performed most of my ultrasounds and was extremely thoughtful. You can see how much she cares about her patients! Finally, Dr. Hobeika's medical skill is exceptional! We were diagnosed with unexplained infertility. My husband and I were very fortunate that our first intrauterine insemination (IUI) was successful. I never felt rushed or left an appointment with unanswered questions. I worked mostly with his nurse Sarah, who is the best! She answered every question and explained everything in great detail. I highly recommend this clinic for fertility care/treatment. Graduating was bittersweet because everyone was so wonderful! I cannot wait to tell them when our sweet baby is born and let them know how grateful we are!
K
Kalisa Gross
1年前
2025年8月29日
When I entered the office, Shante was very kind, and Dimples gave me a very warm welcome.
A
Ayla Walker
1年前
2025年8月8日
Kathy is so welcoming! Dimples always provides excellent customer service, and Nicole made my bloodwork easy. I love all the staff!
2025年8月9日
I cannot praise the Mokena Fertility Centers of Illinois team enough. Kristy and Dimples at reception warmly welcome you and put you at ease. Ultrasound technicians Kathy, Diane, and Jenna are excellent: professional, gentle, and always willing to explain everything so you are comfortable and informed. Phlebotomist Nicole is also wonderful—quick, skilled, and friendly, making blood draws easy. The team turned a stressful process into a positive, supportive experience. I truly felt cared for and am grateful for everything they did!
2025年8月12日
Everyone is welcoming! Nicole performed my bloodwork, Kathy handled my ultrasound, and my nurse Michelle communicates exceptionally well. Dimples and Kristy at reception are always warm, friendly, and smiling. Everyone is very helpful.
E
Edyta Szaflarski
1年前
2025年8月13日
I have been a patient for over a year. Everyone from reception to laboratory staff is friendly and helpful, especially ultrasound technician Kathy, whose conversation and bright smile made many appointments easier.
H
Hayley Hypse
1年前
2025年8月27日
I received exceptional service at the Mokena location. Dimples always greeted me with a smile, and she and Kristy helped schedule appointments. Dimples always resolved timing problems. I also adore Kathy: she is kind, understanding, and knowledgeable, and I always felt well cared for during her appointments. These women made my experience wonderful!
A
Ashley Wilkins
1年前
2025年8月1日
The staff are always warm, friendly, and helpful. They always greet me with a smile! When there is a problem, they make sure to help resolve it. They consistently support me and make me feel like family.
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Cody Jagiello
1年前
2025年6月21日
The clinic is easy to find, and the building is beautiful. Some members of the diagnostic team are very kind, and the phlebotomy staff do excellent work.
Beyond that, our experience was very poor because communication with the team was terrible, compounded by an outdated online system that made even reading messages difficult.
During two months of preliminary testing, we were never told that fertility medications themselves were not covered by our insurance. When it was finally time to order medication, the amount we expected to owe—the amount shown in the financial breakdown—suddenly increased by several thousand dollars. Because of this large unexpected expense, the two months of testing were wasted because we could not afford the dramatic increase at that time.
We were also told that genetic testing was covered by our insurance plan, but when we received a $1,800 bill, we learned that this type of testing was not covered at all. In addition, FCI initially told us that if insurance denied the claim, our potential cost would be $1,000 less than the bill we actually received.
Finally, although some staff were kind and thoughtful, most gave my husband and me almost no guidance during in-person visits. They generally did not explain the tests being performed, and front-desk staff were often engaged in personal conversations, making you feel like an interruption when checking out. When scheduling my initial appointment, I also requested a female doctor, so I was surprised when a male doctor performed one ultrasound. I had no time to reschedule and did not want to delay testing, so I had to endure a situation that made me very uncomfortable.
Now that we know what to expect and how to reduce costs, we may still proceed with IVF in the future. However, I cannot say that we would feel comfortable continuing with FCI. This is very disappointing because the many positive reviews had given me high hopes.
D
Desirae Locascio
1年前
2025年7月1日
The staff at the Mokena clinic are amazing, especially Kathy for ultrasounds and Nicole for bloodwork!
A
Adesuwa Oronsaye
1年前
2025年7月10日
I am glad to be working with FCI, but communication has been poor. I called several times and left voicemails, but Aurela’s financial coordinator never called back. After the initial consultation, I never spoke with a nurse about the next steps. Everyone is friendly, but first-time patients receive no guidance.
L
Lauren Kramer
1年前
2025年7月15日
The best staff! Even when you are barely awake at 6:30 a.m., Kristy and Dimples greet you warmly as soon as you enter the clinic. They are very helpful, always upbeat, and bring positive energy. Kathy, Diane, and Jenna patiently answer all your questions during ultrasounds and make you feel very comfortable. Nicole is an expert at blood draws; she works extremely quickly and is always friendly. My nurse Sarah promptly updates my treatment schedule and answers all 100 of my questions. They make you feel like their only patient, and at every appointment everyone is fully informed about your fertility progress.
K
kirsten chase
1年前
2025年7月15日
Kathy, Nicole, Kristy, Dimples, and Paige are always wonderful whenever I see them! They go above and beyond to make you comfortable. I love this place!
J
Jihan Khatib
1年前
2025年4月25日
I am very grateful for the excellent care at this office! Dr. Hirshfeld is not only an outstanding physician but a true innovator, always willing to explore new approaches and determined to make them work. Ultrasound technician Kathy consistently goes above and beyond, providing first-rate care with expertise and a reassuring manner. Receptionists Dimples and Monyae are always kind and efficient and make me feel welcome. The team's dedication and Dr. Hirshfeld's commitment to innovation set this practice apart. I highly recommend their excellent staff and personalized care.
2025年4月26日
Everyone here is wonderful and helps with every need. We came because our first child has a genetic disorder, and they helped test our embryos so our next child could be implanted without it. Everyone was knowledgeable, caring, and compassionate! I have recommended them to many friends. We worked with nurse Michelle in Mokena, who is a rock star at her job. She is efficient and an employee they should be proud to have!
2025年4月28日
Our doctor works at the North River/Glenview office, but Mokena is near our home, so we went there for labs and ultrasounds. Dimples and Kristy at the front desk always greeted us with smiles. They were helpful and pleasant. While waiting, I heard them interact with other patients. They made everyone feel valued and welcome, knew every patient's name, and greeted them at check-in and checkout. Kathy, the ultrasound technician, was also positive and kind and explained what she was doing. The overall clinic experience was excellent. Thank you. I highly recommend it.
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emina cemalovic
1年前
2025年5月19日
I love the Mokena office and all the wonderful women working there. They always made me feel welcome, not like an ordinary patient. Everyone knew my name, making infertility treatment a little easier. Thank you, Dimples, Kristie, Kayli, Kylie, Diane, Nicole, Kathy, and Kelly, for everything. Thank you also to Dr. Hobieka.
Best,
Emina
S
Sara Ruzevich
2年前
2025年2月21日
Dimple and Christy always make me smile and are so welcoming when you arrive! I used to feel very anxious about my appointments, but they put me at ease as soon as I walked in!
M
2025年2月23日
Dimple and Christy at the front are amazing!! So supportive and accommodating. They are always warm and welcoming when I walk in each morning! Ultrasound technician Casey is also wonderful! She is very knowledgeable and always puts me at ease. Thank you, ladies, for consistently going above and beyond for patients! It does not go unnoticed :)
S
2024年12月4日
Kathy, who performs the ultrasounds, and Dr. Hobeika, you are the dream team! Thanks to both of them, I have a beautiful 9-month-old child, and I will return for another.
J
2024年12月5日
Dimples and Kristy at the front desk are always friendly and very kind. That is wonderful when you are going through a stressful process. Nicole in the laboratory has also always been excellent at drawing my blood. Thank you, ladies, for being so kind throughout this long process.
A
Andrea Markovich
2年前
2024年12月23日
I was always warmly welcomed during my many testing visits! Kristy, Dimples, and Kathy were always there, and I greatly appreciate their kindness!
J
Jill Nowaczyk
2年前
2025年1月7日
The nurses and staff were very pleasant. The waiting area and patient rooms were very clean and well maintained.
2025年1月28日
After a stressful weekend at another FCI office, coming to the Mokena office was a breath of fresh air. Everyone, from the front desk and ultrasound technician to the medical assistant who drew my blood, was lovely. Thank you to everyone I met on the morning of 01/27/25. Your welcoming environment and overall kindness made my morning wonderful!
This was completely different from my experience at River North. I cannot wait to finish there and hope I never have to return.
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19065 Hickory Creek Dr Suite 115、モケナ、IL 60448
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