HRC Fertility - Pasadena, 米国

I had a terrible experience there many years ago. Dr. Wilcox never explained his treatment plans and always sent his assistant to communicate with patients.

After a long fertility journey, I am incredibly grateful to Dr. McDaniel and the team for their attentive care. From my first consultation through IVF treatment and ultimately pregnancy, I always felt supported, cared for, and guided. Dr. McDaniel patiently answered my questions, explained every step of treatment in detail, and created a care plan that gave me confidence and hope. The medical staff were professional, compassionate, and responsive, making a potentially stressful fertility journey much easier. Thanks to their expertise and dedication, I am now preparing to welcome my baby, and I will always be grateful. I highly recommend Dr. McDaniel to anyone experiencing infertility or considering fertility treatment. They truly changed my life and helped me achieve my dream of becoming a mother.

My husband and I spent considerable time researching fertility clinics before choosing Dr. Molly Quinn at USC/HRC Fertility's Pasadena location. We reviewed Society for Assisted Reproductive Technology (SART) data, read countless reviews, and attended several consultations, but after meeting Dr. Quinn, our decision was immediate. Dr. Quinn is professional, knowledgeable, thoughtful, and practical. We especially appreciated her honesty and evidence-based approach. She never offered false hope, but respected our wishes and encouraged us to advocate for ourselves. She presented the facts and her recommendations, then allowed us to decide what was best for us. She is also extremely dedicated and responsive. Most impressively, she personally performed my first egg retrieval on her weekend off. We also enjoyed working with her coordinator, Josephine. Fertility treatment can be stressful, and Josephine's kindness, responsiveness, and organization were invaluable. She always replied quickly, handled every detail, and provided genuine comfort throughout the process. HRC is a large, busy clinic and can sometimes feel overwhelming, but we chose it because we valued its experience and expertise. From what I understand, the experience varies by physician. We were also very grateful to Maria in billing, who helped us navigate insurance and encouraged us to submit claims we had assumed would not be covered, saving us a substantial amount of money. Three years ago, we had a successful embryo transfer and now have a mischievous toddler. I returned to transfer our frozen embryo and am now 30 weeks pregnant. I delayed writing this review because I worried Dr. Quinn would receive too many requests, but now that our family is complete, I no longer want to stand in the way! We are profoundly grateful for the care and support we received and highly recommend Dr. Quinn and Josephine.

Dr. Quinn, I have been thinking about how to thank you, and honestly, this treatment cycle was more than a clinical procedure; it was creative. When everything had moved away from the "expected" course, even without a menstrual period, you did not simply wait for the calendar. You interpreted the physiology, trusted your judgment, adjusted the treatment plan, and created a miracle when there seemed to be almost no hope. This way of thinking, based on insight rather than convention, is rare. Eight months ago, I could feel the uncertainty. Today, I see something completely different: persistence, precision, and the determination to keep trying, thinking carefully, and planning strategically until a way forward was found. Obtaining two mature eggs under these circumstances feels like a small miracle 🩷, and I know it was not chance but the result of your exceptional skill. On a lighter note, I still think your surname is missing an "e," because this was truly the work of a queen. Thank you for not giving up on the process or on me. With sincere gratitude, Niloufar

Don't let them make you play doctor—advocate for blood testing. I’m writing this at 4:00 AM because the "what-ifs" won't let me sleep. My first embryo transfer failed, and I’m struggling to process why the burden of medical decision-making was placed on me. Despite having high blood concentration and a known clotting risk factor, I was told it was "totally up to me" whether or not to take aspirin. The healthcare system shouldn't burden patients with clinical decisions they aren't equipped to make. I shouldn't have been "deciding" on aspirin; I should have been tested for clotting risks before the transfer. Research shows that up to 79% of patients with multiple failed attempts have undiagnosed clotting or immune issues. Hypercoagulability can cause tiny clots in the uterine lining, starving the embryo of oxygen and nutrients. The emotional toll of a failed transfer is massive, and feeling like a preventable oversight occurred makes it so much harder. If you are starting this journey, please—don't just "choose" to take the aspirin. Demand the blood tests first. My hope is that this information saves another person from the pain of losing an embryo and the unnecessary guilt that follows. This journey is difficult enough without the added burden of wondering 'what if’. 💔

Dr. McDaniel barely listened to me. Instead, she lectured me at length about how terrible and damaged my body was because of my condition. She then performed an invasive ultrasound and continued describing how bad my body was. It was humiliating. After the ultrasound, they put me alone in a room with a financial adviser, who yelled at me that my insurance would cover nothing. Do not come here. They are not doctors but cold salespeople who only want your money.

At 39, frankly, my physical situation is not ideal. Every month, I feel how fragile this process is and how easily hope can disappear. Yet Dr. Quinn’s expertise and precise judgment renew my hope each month. Honestly, I am the kind of patient many clinics would not be optimistic about. The process is long and slow, with low success rates—that is the reality of extremely low ovarian reserve. But Dr. Quinn has never given up on me. She was honest from the beginning. She told me the road might be long, the chances low, and progress slow. But when I said I wanted to persist and succeed no matter what, she supported me. She did not dismiss me or make me feel that trying was unrealistic. Instead, she stayed beside me, supported me through every cycle, and did everything possible to help me achieve the best result. My situation is unusual: severely diminished ovarian reserve, a very fast-paced life, and a deep desire to have my own child someday. If you started freezing your eggs early, proactively rather than from necessity, I have little advice to offer. You are on the right path. But if, like me, you did not know that waiting until your late 30s to freeze eggs substantially reduces fertility, trust me: Dr. Quinn is the best choice in Los Angeles.

Was really nervous about this whole process but Dr. Quinn and her team explained everything very well and made it super easy. Excited to start this journey with such a great team! Also beautiful clinic space!

Julia on the finance/billing team was wonderful! She answered all my questions clearly and efficiently and made everything easy to understand. She was a lifesaver—thank you, Julia!

Very poor.

I am shocked to read another DOR patient had a great experience with Dr. Quinn. Mine was not good at all. She neglected to get a blood test of AMH at all even though I was 38 with two miscarriages. Then we wasted what may have been my last good months on saline ultrasound and two months of surgeries (that could have been one surgery with competent planning). Then when I responded poorly to medications, she finally deigned to run blood work. Did she make changes to the protocol? Barely. When I didn’t respond a second time, she told me that maybe donor eggs could be an option in a few years. No alternate medication protocols, no working with me. Just dropped like the liability to their stats I guess I was. HRC was happy to hang onto my nearly $10k deposit for several months though. I finally got a refund of about 90% of it four months later. I would be extremely cautious and think twice about coming here if you are over 35. The delays, lack of individualized patient care, and inconsistency could cost you a lot more than just a lot of money.

Terrible experience. Everyone, including the doctor, acts like a money-making machine. I saw the doctor for less than ten minutes. He barely reviewed the medical history, asked a few rushed questions, and moved straight to presenting services. After the examination, the doctor disappeared. Sales and finance staff then came in and immediately recommended intrauterine insemination (IUI), even though the doctor had said we could consider medication first. I do not know what they were thinking. Perhaps they only wanted more money. This is a very irresponsible organization! I will definitely go elsewhere. Unless you do not mind being treated like a fool, stay away 🙄🙄🙄🙄

This review is long overdue because I have been fortunate enough to experience the exhaustion and joy of new motherhood. I delayed writing because I truly feel that words cannot express my gratitude and affection for Dr. Kolb, his team, and the entire staff at HRC Fertility. My husband and I were fortunate to work with Dr. Bradford Kolb and his team. I am a busy independent retail pharmacy owner, and my husband is an active-duty Air Force service member stationed overseas. Dr. Kolb, his nurse Vikki, and the rest of HRC Fertility gave me tremendous support. For more than a year, I experienced their warmth and compassion. Dr. Kolb and Vikki were always honest about the risks, chances of success, and plans to help our family achieve the best possible outcome. Although infertility is difficult, I am glad I approached the process with an open mind and understood that having a child still involves luck and a higher power. Still, I knew I had a dedicated team with a plan to improve our chances. From the moment I stepped out of the elevator, the front desk always greeted me warmly by name and with a smile. The wonderful phlebotomists encouraged me during blood draws. At every visit, Vikki, Dr. Kolb, and his nurse Katy supported and encouraged me, giving me what I needed while I went through the process alone during my husband's deployment. The financial team also provided payment "options" at checkout. For more than a year, they made me feel like family. They made me feel cared for and that my case, success, and happiness truly mattered to them. Even after I successfully graduated at 10 weeks, they continued to welcome me back, and I plan to visit again when my baby is about 4 months old and has received most vaccinations. I understand how difficult infertility can be, but if you keep an open mind, you will find that working with Dr. Kolb's team and the HRC Fertility team is an excellent experience. I wish I had more words to express how grateful I am for them, especially during my hardest moments. I am deeply thankful!

I just completed Dr. Mabel Lee’s treatment plan and am extremely pleased with the successful result and quick recovery, all thanks to her excellent skill. I am grateful for her attentive care and unwavering support. She was professional, knowledgeable, focused, and dedicated; she listened to my concerns and remained calm and committed to my outcome. I will certainly see her again in the coming years. Special thanks also to my coordinator Gladys, who was caring, reassuring, and always quick to respond. Her warm hugs helped me through the most difficult physical and emotional stages. Dr. Lee, Gladys, and the PASLee care team helped me remain positive and practical throughout a difficult process, especially from cycle days 5–6 onward. Rachel, Cynthia, and Nanette were also very kind and patiently explained medication preparation. I highly recommend Dr. Mabel Lee at HRC Fertility Pasadena and plan to stay in touch. :D Dr. Lee is an angel! Thank you to Dr. Lee, Gladys, and the PASLee care team!! :D The RSA nurses and anesthesiologist were also outstanding, skilled, thoughtful, and made me very comfortable. Thank you!!!

I had a wonderful egg-freezing experience at HRC Fertility. Dr. Quinn was knowledgeable, patient, and very supportive throughout, always taking time to explain every step. Nurse Josephine was also wonderful: gentle, attentive, and able to make every visit feel easy and comfortable. Their professionalism and genuine care made an enormous difference during a journey that can feel overwhelming. From beginning to end, I felt safe, reassured, and well cared for. I am very grateful to Dr. Quinn and nurse Josephine for such a positive and reassuring experience. I also loved the women at the front desk :)

I highly recommend Dr. Larena. She was exceptional throughout my fertility journey: knowledgeable, honest, thoughtful, and genuinely caring toward her patients. She knows IVF inside and out, always explains the best treatment options clearly, and never made me feel that my questions were foolish or unimportant. Before meeting her, I had seen five different doctors, and I can confidently say she is the one I trust completely. Her entire team, especially Melody, is also wonderful: supportive, responsive, and genuinely kind. I am very grateful to have found her and would not choose anyone else to guide me through this journey.

I am very grateful to Dr. Molly Quinn and Josephine for making my IVF experience at HRC so positive. My husband and I did extensive research to find the right clinic and consulted several doctors, but after meeting Dr. Quinn, we knew HRC was the best choice. She patiently answered all our questions, and we asked many, and carefully listened to our concerns. She was kind and sincere throughout. We never felt rushed, and I always felt everything was under control. Josephine was wonderful to work with. She responded to emails very quickly, so I never encountered problems with injections or treatment. She was always warm and approachable and made everything much easier. I am now 12 weeks pregnant after our first transfer and am very pleased with my experience at HRC. I highly recommend Dr. Quinn!

My therapist encouraged me to write this review as part of my healing. If I could give this clinic zero stars, I would. Avoid it at all costs. I previously posted an honest review, and they accused me of being a fake account—typical gaslighting intended to silence patients instead of accepting responsibility. Fifteen years ago, I was a patient of Dr. Nelson at Huntington Reproductive Center (HRC). He repeatedly canceled my IVF cycles and converted them to IUI without explaining the real reason. I later learned I had diminished ovarian reserve, a diagnosis he never clearly disclosed. Those decisions cost me years, money, and emotional stability. The process felt profit-driven rather than patient-centered. There was no transparency, compassion, or honesty. Thankfully, I found another doctor who explained my condition honestly and gave me real options. I am now a mother—not because of HRC. If you need fertility treatment, go elsewhere. Do not waste precious time in a system that treats patients as numbers rather than people.

Dr. KOLB is truly highly skilled 👍 Thank you very much!

Dr. Molly Quinn—a true miracle worker at HRC Fertility Pasadena When I found Dr. Molly Quinn, my AMH was only 0.1, indicating extremely low ovarian reserve, and most doctors would have refused my case. Despite knowing how difficult it was, Dr. Quinn did not give up hope. She respected my determination, guided me step by step, and used her best medical judgment throughout. Thanks to her exceptional skill, we ultimately succeeded—it truly felt like a miracle. I am 39 and have only one sister, who has never had children, so my family was counting on me. Dr. Quinn's patience and expertise brought us joy and hope. The egg retrieval I feared most became the easiest part of the process: her gentle, precise technique made it painless and smooth. I had no pain, bleeding, or discomfort afterward. I am preparing for a second round next month and am grateful to continue with Dr. Quinn and her excellent nurse, Ms. Chen, who has always been patient and supportive. Dr. Quinn truly makes the impossible possible, and I will always be grateful for her compassion and skill. 🌸

This is my first time being a surrogate, and it is successful.So far!!! I will never go to another fertility clinic!!! HRC is fast and caring! The building is so beautiful 😍 and the staff is a dream!!! If you have any doubts of clinics this is the one to choose!

I am a first-time surrogate. I was a little afraid at first, but the agency's team gave me confidence and guided me throughout the journey, ensuring that the entire process went smoothly from start to finish. I believe this is an excellent agency to work with because they are always available to support us, regardless of where we are or what language we speak. The agency has many professionally trained staff members who accompany and guide you throughout the process, working toward positive outcomes and ensuring a high-quality experience. Working with California Baby Surrogacy was an exceptional experience, and I am glad I found this agency.

Our experience at HRC has been amazing. The staff they have there is top notch and I have to give a shout out to Vicky who was our nurse and like our case manager. She was on top of everything, explained everything to my wife and made sure she understood the assignment. Even when my wife was having difficulty during her first pregnancy, Vicky was always there quick to respond and or accomodate us into a quick appointment to calm our nerves. Dr Kolb is one of the best, takes his time and is very methodical in his approach and doesn't try a "cookie cutter' approach but an individualized approach because not everyone is the same. We've been surrounded by people that have gone to Dr. Kolb and his team, and it's all praise. Thank you HRC, Dr. Kolb , Vicky and the countless people at HRC that have given us our lil miracles.

Our experience at HRC Fertility was truly wonderful. From the very beginning, we felt that the team, including the nurses, doctors and staff members were compassionate and dedicated to our journey. Dr. Wilcox in particular, was fantastic, taking the time to answer all our questions in detail and making us feel as though he had all the time in the world for us. The clinic operates efficiently, and the staff is friendly, professional, and genuinely caring. We were always greeted with a smile and felt a sense of comfort and trust with the team. It was reassuring to see that the clinic uses the latest technology to achieve results. We felt like we were treated like family, and it made the whole process much easier. We would highly recommend HRC Fertility for their expertise, dedication, and compassionate care.

Our experience at HRC Fertility was truly wonderful. From the very beginning, we felt that the team, including the nurses and doctors, was compassionate and fully dedicated to helping us. Dr. Wilcox in particular was outstanding, taking the time to answer all our questions in detail and making us feel as though she had all the time in the world for us. The clinic operates efficiently, and the staff is friendly, professional, and genuinely caring. We were always warmly welcomed and felt comfortable with and confident in the team. It was reassuring that the clinic uses the latest technology to achieve results. We felt like family, which made the entire process much easier. We highly recommend HRC Fertility for their expertise, dedication, and compassionate care.

This review is long overdue, but as I sit here watching my 15-month-old sleep peacefully, I cannot help thinking about how grateful we are to Dr. Molly Quinn and Josephine Lai. Their exceptional expertise and deep compassion guided us through every step of our fertility journey. Story time— My fertility journey with Dr. Quinn began in 2019, when I first met her to discuss my biological clock. From that first meeting, her warm manner, attentive care, and thoughtful guidance impressed me. She carefully reviewed my results and supported me through egg freezing with clarity and empathy, never making me feel rushed or pressured. That foundation of trust grew stronger over time. After a natural pregnancy ended in miscarriage, we returned to Dr. Quinn for IVF. Her skill and precise attention to detail throughout the process were essential to our success. In the operating room, she demonstrated calm confidence and exceptional technique, reflecting her deep understanding of reproductive medicine. No words or embrace could express our profound gratitude to Dr. Quinn for the gift of our son. We plan to return to her for our remaining embryos and feel deeply reassured knowing they are cared for by such an exceptional and compassionate doctor. HRC is very fortunate to have Dr. Quinn on its team. She is truly one in a million. We must also recognize the wonderful Josephine Lai— Josephine is like an unexpected field of yellow sunflowers, bringing joy and positive energy to a challenging fertility journey. Her vibrant spirit and unwavering encouragement made every visit to HRC feel hopeful and optimistic. She provided clear, thoughtful guidance without judgment or pressure, making the process easier to manage. Speaking with Josephine felt like speaking with a friend—uplifting, grounding, and encouraging. Her personal touches, such as sharing her strand of Buddhist-style yellow prayer beads, encouraged me to find my own symbol of strength during an often overwhelming process. HRC is privileged to have Josephine. Her care and encouragement were essential to our success, and I will always be grateful for her tremendous support.

My experience at HRC was wonderful. I completed two embryo transfers with Dr. Wilcox, and both were very straightforward. The first transfer succeeded. I know that does not always happen, and I am extremely grateful that only one IVF cycle was needed each time. Throughout the process, all the staff were supportive and helpful and made everything easier. I will definitely continue recommending HRC to intended parents.

This was my first journey as a surrogate, and I am so glad I chose this place. The team was wonderful, helpful, and kind. Thank you for helping make another family complete and giving me an excellent experience ♥️

I have completed 3 surrogacy journeys and worked with HRC. They were all wonderful. Dr. Wilcox is excellent, extremely kind, and knowledgeable about everything. The staff were genuinely helpful and caring, especially Kevin. I love him and consider him family after everything he did for me. I definitely recommend them!

I completed three successful surrogacy journeys with Dr. Wilcox! He and his team were always very kind, explained the entire process in detail, and never made me feel embarrassed to ask questions. I even underwent an egg retrieval with Dr. Wilcox myself, and he explained every step thoroughly to my husband and me. I absolutely love Dr. John Wilcox and HRC Pasadena ❤️

I had a very positive experience working with everyone at HRC. Hillary was wonderful to work with, and I would recommend HRC to anyone undergoing fertility treatment. I am now pregnant, and the process went smoothly.

This is my first surrogacy journey, and I have felt supported by everyone! All my questions were answered, and I am very happy with my decision and with working with this team. I am excited to do another journey. Thank you!!

Very professional with excellent privacy. I was pleasantly surprised by how quickly I got an appointment. The staff were friendly, and the entire process felt comfortable.

I cannot say enough good things about Dr. Molly Quinn, her wonderful assistant Josephine, and the entire HRC staff. From my first appointment, I felt genuinely cared for and supported. Dr. Quinn has an exceptional bedside manner—she is warm and compassionate and always answers my questions patiently, thoroughly, and clearly. Josephine is equally outstanding—organized, responsive, and genuinely kind. Together, they made the treatment process feel easy and even empowering. It is clear that they both go above and beyond for their patients. I am very grateful for their guidance and support. I highly recommend Dr. Quinn and her team!

After trying unsuccessfully to conceive, I felt distressed and lost. I found Pasadena Fertility Clinic by chance. The doctor was professional and patient, carefully analyzed the treatment plan, and gave me confidence. The nurses were gentle and attentive, comforting me during treatment and helping me persevere. I became pregnant successfully, and my baby is now one week old. I am so grateful to the clinic!

We sincerely thank HRC Fertility for all its support and guidance during our embryo transfer. We are deeply grateful for the entire team's dedication and care, especially the nurses and doctors involved. Your expertise and commitment mean so much to us. -Baby Tree Surrogacy

Dr. Llarena, Melody, and their team provided outstanding support during my fertility treatment. Communication was easy and responsive, especially with Melody. From our first meeting, it was clear that Dr. Llarena was compassionate and highly knowledgeable in her field. After every ultrasound, she sat down, took a breath, and asked what questions we had, as though she had all the time in the world, then answered each one in detail. She is patient, kind, and intelligent. I recommended her to a friend, who also loves her. Finally, the ability to have laboratory blood draws done quickly was especially wonderful. I will always be grateful to phlebotomists Abby and Hasmik, who always smiled at me when I was nervous.

Dr. Wilcox ignored my chart and age and prescribed excessive medication. When I was brought in with overstimulation, he said, "This is the worst case I have seen in ten years. Since you are young, I probably could have prescribed less," and then walked out. I needed a wheelchair and was ill for a week. I only really spoke with him twice and was passed between different nurses. My sister-in-law froze her eggs at the same time and had a better experience at every step. Even though I paid everything, I continue receiving bills from them, which is confusing and prolongs the terrible experience. Please go elsewhere. What was supposed to last only one day caused a painful week. -------- After this terrible experience, I learned that their egg-storage price increased by $150 for only one year! This place is predatory and will take every dollar it can. I tell all my friends not to go; please listen to the reviews. Billing is the only department that answers the phone.

The best care. I am a difficult patient, and if we do not succeed, I will still feel that we tried our best. Many thanks to Dr. Wilcox and the staff.

As a surrogate, my first embryo transfer was successful at California Fertility Partners in Thousand Oaks. They professionally guided us through every step and explained how everything should proceed. This location is now the clinic for my new intended parents, and it falls far short of my first experience. If I could, I would have my intended parents change clinics and direct them to the one I previously used. This experience was strange. They asked me to arrive early, but we remained in the waiting room well past the scheduled transfer time. We thought they had forgotten me. It was overcrowded and felt like an assembly line, as another reviewer described perfectly. The transfer itself was strange and somewhat uncomfortable. My assistant said nothing; she simply began pressing on my bladder in awkward silence, and Dr. Wilcox looked as though he was asleep. My husband and I did not feel good about the experience. The office setting is beautiful but unprofessional. Overall, we were very unimpressed. I am undergoing another transfer because the embryo they placed did not remain implanted. I will update my review with more complete information about the second experience.