Utah Fertility Center - プレザントグローブ（米国）

The service is absolutely terrible. They first quote you one amount and say it covers everything, then tell you that you still owe several hundred dollars. If you are male, they will not help you at all; they simply say they are sorry, but it is not their area of expertise. Months later, they will send bills unrelated to your treatment, claiming they were "reimbursed" by insurance. They only push IVF instead of looking for other solutions. To them, you are just a source of money, and they do not care about you. I recommend going to East Bay Fertility Center first and avoiding this clinic.

I have worked with Dr. Peterson, Dr. Foulk, and now Dr. Conway, and they have all been outstanding! The UFC team is wonderful, and I highly recommend them to anyone considering fertility treatment!

Working with UFC has been wonderful! The Ogden and Pleasant View locations are both beautiful!

Kennedy is an angel. She is always so helpful, and I am very grateful for her.

My egg retrieval day was smooth and pleasant. Dr. Ali was kind and considerate and patiently explained the entire procedure. All the staff were wonderful—Makayla was especially kind and took excellent care of me. I felt very good about the experience.

I had been trying to become pregnant since November 2024. Our first appointment with UFC was in December 2025. I told them upfront that our insurance did not cover fertility treatment, and they assured me everything would be classified as diagnostic and covered. I trusted them and completed every test they scheduled. I was never told which tests were being performed, given a breakdown of what anything meant, or presented with an official treatment plan. I simply kept attending when instructed. They suspected PCOS because my cycles lasted more than 80 days. After all the testing from December through the end of March, I still had no official diagnosis. I had to contact them myself, and a nurse replied that my results ‘aligned with PCOS.’ When I asked whether that conclusion came from the doctor, I was told I would need an appointment to speak with him and that he was booked for more than a month. I therefore never received an actual diagnosis from a doctor. I want to be clear that I have no objection to paying for quality care. What I object to is being blindsided. Before treatment even began, I received a $1,500 bill without warning. A follow-up appointment to review my results cost $75, which was also never disclosed in advance. Ask the price of every appointment before scheduling because they will not tell you unless you ask. The only treatments offered were timed intercourse at $750 per month or IUI. This is my second child. I knew my body could become pregnant; I simply had long cycles and needed help regulating them. I asked for a less invasive option but was pushed back on rather than heard. Metformin was never mentioned. I found an OB independently who prescribed Metformin. Within 3 weeks, I was pregnant. I am now 5 weeks pregnant with excellent numbers after taking a $20 medication that was never mentioned during four months at UFC. Please exhaust every other option before beginning what may become a long, expensive, and confusing process here. TLDR: 4 months, no official diagnosis, $1,500 in bills before treatment even began, and the $20 medication that helped me become pregnant within 3 weeks was never mentioned. I had to switch providers even to learn it was an option. Always ask about costs upfront and exhaust all options before coming here.”

We have been patients at Utah Fertility Center for several years and have always been very satisfied. We have consistently worked with Dr. Gurtcheff and feel extremely fortunate. She is always helpful and patiently listens to all our thoughts and questions. She is candid and direct while remaining kind and encouraging. Thanks to her, we had a successful frozen embryo transfer and now have a little boy who is almost 4.

Dr. Conway is a highly skilled and compassionate physician. She provides a tremendous sense of safety and reassurance! She and her team are wonderful, and I am very grateful!

I am devastated and heartbroken by this clinic’s extreme lack of professionalism. After waiting three months for an appointment, I received a cancellation text the day before. There was no phone call, only a text that my phone even flagged as spam. Last Friday, I specifically called to confirm the appointment and asked them to call or email if anything was missing, but I received nothing. Our records showed that both my husband’s and my information was 100% complete, and I have screenshots. What hurts most is the effect on my health. I recently had endometriosis surgery in preparation for this appointment, and the first three months after surgery are my best window for conception. I wanted everything ready so we could begin trying as soon as possible. This appointment was part of our plan to make the most of that critical period. Now my husband will not return until June, and my optimal post-surgery fertility window has been wasted because of scheduling errors and poor communication. I went to great lengths with my OB-GYN to prepare all my medical records, only to be stood up. I am deeply hurt. If you want a clinic that treats you as a person rather than a number in a system, look elsewhere.

My experience was wonderful from start to finish. Everyone was kind, supportive, and thoughtful. Dr. Gurtcheff and her team are exceptional, and I am sincerely grateful for the care they gave me.

More affordable than other options, with a higher success rate. They offer mild IVF protocols and research programs. Dr. Gurtcheff is very kind, positive, and patient.

Dr. Gurtcheff is amazing. I think she is the best in the state. She helped us have our first baby after years of complex fertility struggles, and now we are trying for our second with her help. I highly recommend her!

The care was excellent, and the doctors were very attentive. I am very grateful to Dr. Dulles, nurse Kayla, who was extremely attentive and always patiently answered all my questions, and Dr. Ely. The egg retrieval was very successful, and my recovery went very well.

We had a wonderful experience at Utah Fertility Center. Fertility treatment can make you feel vulnerable, but we were fortunate to have an excellent care team that reassured us everything was under control. Every staff member was kind and made me comfortable throughout visits and treatment. Beyond these positive experiences, they also helped us conceive and build our family, for which we are deeply grateful!

Utah Fertility Center's embryo preservation is extremely poor: one in four embryos reportedly does not survive insemination. Please do not trust them 🙏🏼🙏🏼🙏🏼 They refuse to admit mistakes and demand monthly payment for our remaining nonviable embryos, which we had intended to donate to scientific research. The only science they understand is money. Do not expect compassion; they are bankers in another form. @Utah Fertility Center, please do not delete this review. We will update it as needed. You can block a Facebook account, but a Google account is harder to block. Take care, everyone reading this.

I came here for donor-egg IVF. If I could choose again, I would not select this fertility center. My doctor was Medical Director Dr. Gurtcheff. It was difficult to get complete answers from her. Sometimes she replied with only a few words, and I often had to ask follow-up questions for details. She did not explain what certain pregnancy measurements meant unless I pressed, and she lacked compassion. I believe she should have evaluated my uterus more thoroughly before transfer. My new doctor diagnosed endometritis and polyps, which have now been removed. I lost two embryos. The only positive at Utah was coordinator Ali, who was lovely, patient, and compassionate. Apparently, however, $40,000 does not buy compassion or time from the doctor. I am not alone in this view; check the Facebook groups before going. When I requested another doctor, they did not even respect that request. The center already had few doctors, and some of the few well-reviewed ones recently left. Reply to Utah: What a clever response. I requested another doctor, yet you failed to explain why this was not possible. A classic bureaucratic tactic. Find a medical center that is not owned by private equity.

I have never encountered such rude staff. The women in the office were extremely disrespectful. I have lost confidence in doing this in Utah and am considering traveling out of state. They also seem to have little data on frozen eggs, with a very small sample size, and no experience freezing eggs for older women. Avoid this clinic and save yourself the trouble. Reply to the clinic owner: The staff seemed specially trained to mistreat patients, so you clearly did not do what you claim.

My experience at UFC was excellent. Dr. Dorais is kind and thorough, always listening to my concerns and answering every question. My nurse coordinator was easy to reach, and even when she was unavailable, someone else could always help. The entire Midvale team is outstanding, and I highly recommend UFC to anyone needing fertility treatment.

I cannot say enough good things about Utah Fertility Center. From the moment I walked in, everyone I met was exceptionally kind, compassionate, and genuinely caring. The doctors, nurses, ultrasound technicians, and front desk staff listened patiently, explained everything clearly, and ensured that I felt supported without ever rushing me. Fertility treatment can be physically and emotionally overwhelming, but the entire team made me feel safe, respected, and truly cared for at every step. Their professionalism and sincere compassion make this clinic exceptional. I am deeply grateful for the care I received and highly recommend Utah Fertility Center to anyone on a fertility journey.

I donated eggs six times with Idaho/Utah Fertility Center, reaching the donation limit. Writing this review is bittersweet because I just completed my final cycle, and I could not imagine a better ending. I live in Idaho Falls and spent most of my time at the IF clinic, where I made many wonderful memories with an amazing group of women. They were always helpful, kind, and responsive. Leslie, thank you for your warmth and support through the challenging and rewarding moments. Words cannot express how grateful I am for everything you have done for me over the past few years. To the Idaho Falls nurses: you made every blood draw less painful and always kept me updated—thank you. Carson and Stephanie, thank you for taking such good care of me during these cycles. You were always there with laughter and positivity when I needed it. I knew I could rely on you to make me feel safe, supported, and encouraged. Dr. Conway, you performed most of my retrievals in Utah, and I am deeply grateful for your careful attention to my safety and well-being. Dr. Henne, thank you for performing my final retrieval and for appreciating my just-woke-up-from-anesthesia humor—it was wonderful working with you. To everyone: thank you so much. I could not have reached this point without your support, kindness, and encouragement. Thank you for helping me support families struggling with infertility. I will deeply miss your smiling faces and the close bonds we built over the years. I highly recommend Idaho/Utah Fertility Center. They are knowledgeable, thoughtful, compassionate, and sincerely committed to helping families on their fertility journeys.

I am an egg donor and recently completed a retrieval. Although the process can be challenging and difficult, it is always deeply fulfilling. Utah Fertility Center takes excellent care of donors and patients. I am very grateful to every staff member who helped me along the way. Leslie was the nurse who supported and encouraged me throughout, and I will always appreciate her guidance, expertise, and reassurance during and after the retrieval, especially through recovery, which was the hardest part for me. I hope to continue donating through Utah Fertility Center and would recommend them to my family and friends.

Stephanie Thoman and JD Thoman

We booked three months in advance and paid a deposit. The day before the appointment, we received confirmation that we were scheduled for the next day, but a few hours later they canceled. We called immediately and were told that cancer patients took priority, so our slot had been given to a cancer patient. They offered to reschedule us if we were willing to wait another three months. No, thank you.

The service here is poor. Wait times are long. They want to meet patients by video conference. They cancel appointments at will even after confirming them. They pressure you into decisions you do not want to make. The staff are cold and uncaring. I have visited several other fertility centers and came here for another opinion, but I never expected this center to be so bad. I will never return.

UFC is the best clinic in the state. They not only have the highest success rates but also an excellent team that patiently answers any questions. I highly recommend Dr. Dorais for any fertility treatment! I have worked with her for five years.

UFC took excellent care of my wife and me! They communicated well and were friendly and helpful. We often felt anxious, but the UFC staff were always understanding and caring!

I truly appreciate Utah Fertility Center. During such a vulnerable time, they consistently provided information, answered our questions, and treated us as individuals. The nurse practitioners were especially helpful and impressive. Infertility involves a real learning curve, and it took us time to understand what we were doing, but they were always willing to answer questions, help us understand, and empower us. Highly recommended.

All the staff are very kind and capable. You will receive attentive and respectful care here!