의사 소개
조너선 베일런 박사, 미국
Shady Grove Fertility Tampa Bay는 University of South Florida의 전문의 자격을 보유한 생식비뇨의학과 전문의 Jonathan Beilan, M.D.와 협력하게 된 것을 자랑스럽게 생각합니다. SGF Tampa Bay 환자는 남성 요인 난임을 다루는 종합적인 난임 진료를 더욱 편리하게 받을 수 있습니다.
조너선 베일런 박사는 펠로십을 수료하고 전문의 자격을 취득한 비뇨의학과 전문의로, 플로리다주 라르고의 Advanced Urology Institute에서 진료하고 있습니다. 2019년에 휴스턴에서 Lipshultz 박사와 함께 남성생식의학 및 미세수술 펠로십을 수료했습니다.
조너선 베일런 박사는 플로리다 걸프 연안의 New Port Richey에서 태어나 성장했습니다. University of Central Florida에서 분자생물학 및 미생물학 학사 학위를 받았습니다. 2009년에 올랜도의 UCF College of Medicine 첫 입학생으로 선발되었습니다. Tampa의 University of South Florida에서 일반외과 인턴십과 비뇨의학과 전공의 과정을 수료했습니다. Carrion 박사의 지도 아래 복잡한 남성 보형물 수술과 페이로니병 치료에 숙련되었습니다. 이후 2018-2019년에 Baylor College of Medicine에서 임상 펠로십을 수료하며 정계정맥류 복원술과 정관수술 복원술 같은 남성 난임 치료 및 미세수술의 복잡성을 연구했습니다.
베일런 박사는 현재 발기부전과 페이로니병 및 낮은 테스토스테론을 포함한 기타 성 건강 문제뿐 아니라, 남성이 생물학적 자녀를 갖도록 돕는 난임 및 미세수술을 전문으로 합니다. 플로리다주 라르고와 팜하버에 진료실을 두고 탬파베이 광역 지역에서 발기부전, 남성 가임력, 성의학 및 남성 건강을 진료합니다. AUI/Solaris 가족의 일원으로 활발히 활동하며 환자와 수련의를 위한 교육에 계속 힘쓰고 있습니다.
2022년에 베일런 박사는 USF College of Urology의 조교수로 임명되었으며, 현재 남성생식의학 순환 수련을 위해 USF REI 펠로들을 지도하고 있습니다. Sexual Medicine Society of North America(SMSNA), American Urological Association(AUA) 및 산하 Southeastern Section(SESAUA), American Society for Reproductive Medicine(ASRM), Society for Male Reproduction and Urology(SMRU)의 회원이기도 합니다.
여가 시간에는 축구, 얼티밋 프리스비, 여행을 즐기며 아내 Ashley와 두 자녀와 함께 시간을 보냅니다.
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Ak*****a
1년 전
2025.06.13
Scheduling as a new patient can feel overwhelming. Calling for an appointment, completing new-patient paperwork, and submitting medical records can be stressful. Everyone I contacted was helpful, especially Diane in Patient Services. She went above and beyond to ensure that I received the new-patient paperwork and records. I could even hear her bright smile over the phone and in her emails! Excellent customer service. Thank you all :0)
An*****o
1년 전
2025.05.16
The process is just beginning, but the team has been wonderful so far. I especially want to thank Ashley Negron. She is excellent—caring, compassionate, and a strong communicator. Natasha has also been wonderful. Thank you!
Ka*****n
1년 전
2025.05.13
I would recommend Shady Groves to everyone! They are very patient and explain every step in detail, helping you better understand fertility and thoroughly reviewing all your options. Katherine provided excellent service, completed all the testing, and explained every necessary step. She was always available by phone or message. Dr. Plosker genuinely cares about how everyone feels and breaks down every aspect of care so it is easier to understand. He is easy to communicate with and offers excellent plans tailored to your situation.
Le*****e
2년 전
2025.04.19
It was a pleasure working with Katherine. She was very kind, patient, and helpful. Dr. Plosker was very kind and informative. I cannot wait to continue our fertility journey.
Me*****m
2년 전
2025.04.15
Diane C. at the Brandon location was wonderful! She helped schedule my son's procedure, guided us through the paperwork, and made sure everything was in order. She was a bright spot during a very difficult time for my sweet son—and gave his mother peace of mind as well. Thank you so much, Diane!
Jo*****y
1년 전
2025.07.14
Is this a sperm donation center? Where are they?
br*****e
1년 전
2025.07.26
Nelida was absolutely amazing throughout the process. We had encountered many insurance problems and could not resolve them until Nelida advocated for us and secured coverage! She truly is the best! I would recommend her to everyone.
Te*****n
1년 전
2025.07.23
This review is true. I posted it to tell people about my real experience, but you tried to convince me to change it so I could be seen at another clinic. I was going to do that and deleted some other reviews about my actual experience, only to realize you had all lied. I only wanted those reviews removed.
Part Three—My review remains true, and I have posted it on multiple platforms so people can see the full story. Oh my God!!! Are you saying that if I had said nothing, I would simply have run out, and you had not given me proper instructions for taking the medication? You cannot be serious. Before and after my transfer, I repeatedly had to follow up about the next steps in my IVF protocol, which was alarming. When I called the Brandon office for information, the front-desk employee sounded unfriendly and never provided much help. The only things she seemed good at were clocking in and sitting down. She was curt and rude and unwilling to make any extra effort if something was not convenient for her. My husband accompanied me to my last ultrasound. A woman who drew my blood and performed the ultrasound was cold and rude to him. I still do not know her exact role. My husband arrived hopeful as he waited for the results, but she immediately discouraged him. Once again, she showed no concern for the emotions and stress involved in an IVF miracle. He tried to comfort me and say everything would be all right, but she interrupted: 'Well, if the doctor thought nothing was wrong, they would not have asked you to come in this early.' Wow—horrible. That statement speaks for itself. For some reason, she seemed agitated and irritable toward my husband. It made me very uncomfortable, but I did not want to cause more trouble. I had already had enough, and still have. During the ultrasound, my husband was not allowed to record because she said it would 'violate HIPAA.' Whose HIPAA rights would it violate? I do not know, because I consented. I did not want to argue, so I did not mention that I understood HIPAA policy and simply complied. I am still a patient at Shady Grove, but I would rather travel 23 miles out of my way to the Tampa office than 8 miles to the Brandon office. That is how bad it is. I sympathize with every family going through IVF. The last thing you want is rude, insensitive, biased people whose prejudices affect the quality of your care. We ultimately purchased their most expensive plan, and my husband and I were treated much better before signing the agreement. Once we signed, things began to deteriorate. What does that tell you? Some doctors are simply better than others in technique and ability. My last transfer was extremely painful and entirely different from my first. After the catheter entered my uterine cavity, I felt the doctor forcefully reposition it several times. I curled up and screamed in pain. He said he was trying to improve the catheter position, but was the position not appropriate when another doctor successfully performed my first embryo transfer? I believe readers understand my point. I also want to note that my uterus is heart-shaped, which explains its tilt. If Dr. Plosker had reviewed my case, he would have known that. Instead, he mentioned it during the ultrasound as though it surprised him.
Mi*****L
1년 전
2025.07.18
Jordan is amazing! Very helpful and knowledgeable.
Di*****l
1년 전
2025.08.26
The staff at the Brandon office are wonderful! At every visit, whether a consultation or follow-up, they always answer our questions. I highly recommend this clinic and am very pleased with our care so far.
Li*****z
1년 전
2025.08.22
I highly recommend Shady Grove Fertility in Brandon. Dr. Shayne Plosker is outstanding: he explains everything thoroughly, answers questions patiently, and offers compassionate guidance. His professionalism and knowledge gave me confidence throughout treatment.
The nurses are also excellent—always kind, attentive, and helpful. Their warmth and care make every visit easier. From the front desk to the medical team, everyone treats you with respect and genuinely cares.
Fertility treatment can feel overwhelming, but this clinic makes you feel understood, cared for, and never alone. I am very grateful to Dr. Plosker and the entire Shady Grove Brandon team.
Pa*****e
1년 전
2025.08.14
Diane at the front desk was extremely professional! I was comparing fertility clinics and stopped by to see this one. She greeted me with a bright smile and was very knowledgeable when I asked about the clinic, doctors, and process. The atmosphere was warm and welcoming, unlike several other clinics I visited that felt cold and indifferent. Thank you, Diane. I will check with my insurer to see whether they approve care at Shady Grove Brandon!
Ta*****o
1년 전
2025.08.02
I had a great experience at SGF Brandon. Dr. Plosker is very knowledgeable and explained the entire process in detail. His nurse Jordan was excellent, answered many of my questions, and responded promptly. I always felt someone was available when needed. Thank you, SGF, for a wonderful experience!
Sa*****n
1년 전
2025.09.04
The Shady Grove facility and every staff member there were very helpful and understanding! They even waited patiently for my insurance to be processed. I would recommend returning.
Si*****n
1년 전
2025.09.26
Everyone at this clinic is wonderful! Dr. Plosker is patient and answers any questions. Diane at the front desk is always friendly and helpful. Dennelle always makes me laugh and feel at ease; she truly makes blood draws pleasant. Susie is very gentle, always ensures I am comfortable, and addresses my concerns carefully. Jordan is very helpful with all my questions about medications and the IVF schedule. Elanie was extremely helpful whenever I had countless pricing questions. I am grateful to work with such an excellent team that made me feel supported during this important journey.
Ta*****s
1년 전
2025.09.26
I had a wonderful experience at Shady Grove Fertility. From the moment I entered, I was treated with kindness and respect. Diane at the front desk was welcoming and made check-in smooth and stress-free. MA Dennelle was attentive and supportive, helping me feel comfortable throughout the visit. Nurse Susie was compassionate and thorough, patiently answering all my questions and ensuring I felt well cared for. Dr. Plusker was outstanding—professional, patient, and genuinely committed to helping me.
Every team member worked together to provide excellent service, and I am very grateful for the positive experience. I highly recommend this clinic to anyone seeking fertility care.
Ma*****N
1년 전
2025.09.25
Great facility and excellent service. Auri made me feel very comfortable! Even when I arrived upset after receiving bad news, she got me talking and lifted my spirits. She made me feel at ease during my blood draw. Thank goodness I am one step closer in my surrogacy journey!
Ti*****n
1년 전
2025.09.24
I rarely visit the Brandon office because it is far from me. I have had many ultrasounds, saline sonograms, and similar procedures. Anyone who is undergoing or has undergone them knows how uncomfortable pelvic exams can be. I have had very bad experiences before that were somewhat traumatic.
Today, however, was completely different. From the moment I reached the front desk, Diane was friendly and helpful and made me feel very comfortable.
I also saw Dennels, whom I often saw at another Shady Grove location. Her warmth, bright smile, and attentive care at every visit gave my day a wonderful start.
Last but equally important was Susie, the nurse practitioner. Compared with the many procedures I have had before, I cannot express how pleasant the entire experience was. She was knowledgeable and approachable and carefully addressed all my concerns based on my past experiences. She did not rush and ensured I was as comfortable as possible during an uncomfortable procedure. She made sure I understood everything I needed to know. Her kind, welcoming manner also made today’s experience much easier. Thank you all so much. Dr. Plosker and his team are absolutely the best choice for me. I hope this review helps other patients like me.
Ma*****e
1년 전
2025.09.23
I am sitting in my car after my first appointment at Shady Grove in Brandon. It was an excellent experience. Dennelle was very friendly and drew my blood on the first try, which is usually difficult for me! Susie was wonderful. She was very gentle, and I never felt rushed. The clinic was also clean.
Ja*****s
1년 전
2025.10.14
Great facility, but patients should research their own financial responsibility. Before my appointment, I received a call saying I would only need to pay a $60 copay. I later received a bill for more than $1000, and insurance covered none of the procedure costs. I wish they had told me in advance, but they said I would only owe a $60 copay.
Update October 14, 2025: I sent an email, but the issue remains unresolved. I received one reply and then heard nothing further.
Ke*****d
1년 전
2025.10.07
Dennelle was a pleasure to work with and has an excellent bedside manner. I like our facility and everyone who works here. I always feel comfortable, and my questions are usually answered promptly.
Ba*****K
12개월 전
2025.11.05
I called the Brandon office with questions about semen analysis. The receptionist's attitude made me feel that my questions were foolish. I wish the person answering the phone had shown more understanding toward someone like me who is just beginning to learn about the process.
Mi*****v
1년 전
2025.10.23
I cannot say enough good things about Dr. Plosker and his outstanding nurse, Nicole. Under their care, I successfully completed 2 egg-freezing cycles. From day one, they made me feel confident, supported, and completely at ease. I am at an age when fertility can feel frightening and even overwhelming, but they made the entire process easy.
Dr. Plosker performed my first procedure, and everything went very smoothly. He is calm, professional, and exceptionally thorough. He is the kind of doctor who makes you feel safe and genuinely heard. His expertise and compassion are unmatched.
Nicole was the heart of the experience. She has everything you could hope for in a nurse: warmth, encouragement, and incredible responsiveness. She guided me through every step with great patience and empathy, answered countless questions, proactively checked in, and made a complicated medical process feel personal and even uplifting. She genuinely cares about her patients, and it shows in every interaction.
It had been a long time since I received such high-quality, personalized medical care.
Shady Grove Fertility has a strong national reputation, and the Brandon/Tampa team fully lives up to it. Dr. Plosker's expertise, Nicole's exceptional care, and the staff at both clinics gave me a team I could trust with something so important.
En*****p
11개월 전
2025.11.26
All the staff were wonderful today—warm, caring, and helpful. I would definitely recommend this facility, and its location is excellent! Go Team Brandon!!!!
Ka*****t
11개월 전
2025.11.21
Susie, the nurse practitioner, is the absolute sweetest! She is patient and answers any questions you may have. Jordan, the RN, is also amazing and takes the time to write out all the instructions and ensure you understand the next steps. The team at SG Brandon is wonderful.
Kr*****k
11개월 전
2025.11.19
Susie, Jordan, Diane, all the medical assistants at the Brandon clinic, and Dr. Plosker are wonderful. They are warm and thoughtful, take time to listen to your needs, and let you fully express your wishes. Medical care can be stressful, but they make it much easier! I enjoy visiting this clinic because they are efficient, helpful, and responsive. Thank you for everything you have done for me over the past year and more! Highly recommended!
Mi*****e
11개월 전
2025.11.19
The Brandon clinic is amazing! I had an excellent experience here. Susie is wonderful with patients. She explains everything she does in detail and always takes the time to educate patients. She is also very kind! Everyone I encountered at the clinic was wonderful. Trying to conceive is difficult enough, so it is especially valuable when a clinic helps reduce the stress.
Ra*****F
8개월 전
2026.02.14
5 stars specifically for the ultrasound tech, Suzy. She was so great, very kind and asked before doing anything. As someone who’s had a rough experience at OBGYNs in the past, this fertility clinic having such a gentle ultrasound tech meant a lot.
Br*****y
8개월 전
2026.02.14
Our experience at this clinic was disappointing. Although the staff were always kind and polite, the level of disorganization was concerning, especially for a fertility clinic where timing is critical.
Almost every appointment involved a scheduling issue or miscommunication. Most frustratingly, my hysteroscopy/hysterosalpingogram (HSG) was rescheduled one hour before my planned arrival because we had not received the necessary pre-procedure instructions. This was stressful and entirely avoidable.
There were also problems with lab orders. Some tests discussed and agreed upon during appointments were omitted, and we only learned at our final meeting with the doctor that they had never been performed. In fertility care, missed tests and scheduling problems can significantly affect an already sensitive process.
Our nurse Ashley was kind and apologized when issues arose. However, the repeated mistakes and poor communication made it difficult to trust the clinic's overall coordination of care.
Despite this, we are very grateful that the process gave us answers about two medical findings that may help explain my history of miscarriage. We will always appreciate that.
Am*****s
9개월 전
2026.02.02
The staff are friendly and professional, and appointments are quick and convenient. Jordan always responds promptly, and Dr. Plosker is very kind.
Gi*****o
9개월 전
2026.01.29
My experience so far?
1. They violated my HIPAA rights. They have admitted this.
2. They canceled my partner's testing appointments twice, both times on the day of the appointment. She is a federal employee with very limited time off.
So far, the money is gone and nothing has been accomplished.
I will update my review if the organization changes. For now, it has been an enormous headache.
bu*****i
9개월 전
2026.01.27
Everyone is incredibly kind and welcoming. I love it.
So*****o
8개월 전
2026.03.10
They were very helpful and responded to questions quickly. I was very satisfied with the entire experience. I had previously visited another fertility clinic, but it did not feel as reassuring as Shady Grove. Dr. Plosker was very patient and answered all our questions.
An*****r
8개월 전
2026.03.04
My wife and I have had a great experience so far with this clinic. We were able to get answers on why we’ve had trouble conceiving which is really reassuring. Everyone has truly been awesome! Diane is always great at the front. Ashley breezed us through testing and was always available to answer our questions. Susie was beyond amazing and gentle with my wife. Cecilia always has a smile on her face. Jordan has been fantastic as my nurse and Dr. Plosker has been phenomenal. You can tell he really cares for his patients. Elenie was also very knowledgeable with explaining our insurance and expected costs for our treatment plan. All in all, this team has been great. We’re looking forward to the day we have our baby!
Le*****S
8개월 전
2026.02.24
I truly cannot express how grateful I am for this clinic. From start to finish, everyone made me feel welcome, supported, and cared for.
Diane and Krista at the front desk were wonderful—kind, patient, and positive. Medical assistant Cecilia was warm and attentive and made sure I was fully prepared before my appointment.
My primary care consultant, Ashley, was exceptional. I was nervous during the procedure, but she made me feel very relaxed. After every visit, she checked on me, made sure I was doing well, and patiently answered all my questions. You can tell she genuinely cares about her patients, which means so much.
Nurse practitioner Susie was also excellent. She put me at ease, listened carefully to my concerns, and was thoroughly prepared. She patiently explained every step clearly and ensured I remained comfortable throughout. Her empathy was remarkable.
My nurse, Jordan, was attentive and gentle throughout the process and made me feel reassured. I greatly appreciate her support.
I also want to thank financial counselor Tori, who explained my benefits in detail and made the process simple and stress-free.
Dr. Plosker and Dr. Sakar went above and beyond. Their care, attention to detail, and professionalism exceeded my expectations. This clinic sets the standard for patient care. I felt very well cared for.
m*****h
8개월 전
2026.02.17
Great team! Very professional! Love them!
Aj*****c
7개월 전
2026.03.27
I am immensely grateful to Dr. Plosker, nurse Jordan, and everyone at Shady Grove Fertility. Infertility is not easy, but having a highly skilled doctor like Dr. Plosker and such a supportive SGF team made the journey much easier.
Dr. Plosker is knowledgeable, kind, and deeply compassionate. From the beginning, he put me at ease and patiently answered every question in detail. His passion for his work and genuine care for patients are clear.
Jordan was equally exceptional: gentle, patient, thoughtful, and extremely supportive. She always reviewed my laboratory results with me carefully and ensured I understood every step of treatment.
I will always be grateful for their attentive care, compassion, and dedication. 💛
Te*****z
5개월 전
2026.05.15
I have really enjoyed working with the Shady Grove Brandon team. My nurse Nicole is wonderful—courteous, responsive, and patient in explaining every step. IVF can be challenging, but having such an excellent team beside me made everything much easier.
J*****R
5개월 전
2026.05.13
The fertility journey brings intense emotions, physical hardship, and stress. SGF supports you at every step and does its best to make welcoming new life easier. The entire team works closely with you to provide the best chance of conception. If you come here, trust that you are in the right place and trust the process. If you are undecided, do your research and schedule a consultation; you may find this is exactly the team you want.
Ni*****a
5개월 전
2026.05.13
When it comes to fertility treatments it can be scary and overwhelming. There are so many moving parts and it’s important to have a team that you can trust and rely on. Luckily for my husband and I we found just that at Shady Grove Fertility. Dr. Plosker is extremely knowledgeable and walked us through our options while giving us his professional advice on which path would be best for us. We definitely felt more at ease after meeting with him.
Our nurse coordinator Nicole was phenomenal! She always kept us updated, responded to any questions in a timely manor and made us feel comfortable throughout the entire process. She truly went above and beyond for us and we couldn’t have gone through this process without her. We cannot thank you enough!
Every staff member that we encountered was compassionate and provided us with such a positive experience! I would highly recommend Shady Grove to anyone in need :)
Ta*****r
6개월 전
2026.05.12
Dr. Plosker, his nurse Jordan, and my financial counselor Eleni were all amazing! I am so grateful that my family was in their care and for everything they did to help us build our family. I will always be grateful for all they did!
Sa*****h
6개월 전
2026.05.05
I have had several appointments at the Brandon location, and the staff have been very kind and helpful every time!
Ga*****e
4개월 전
2026.06.12
We are currently working with Dr. Sakar and her team to fulfill our dream of building a family. She and her team are highly professional, kind, compassionate, and supportive, and they have been extremely helpful in every respect. The entire process of working with them has been smooth and pleasant.
Er*****M
5개월 전
2026.06.06
I had a consultation today and was very impressed by Dr. Plosker's professionalism, follow-up, and friendly manner.
Sa*****d
5개월 전
2026.06.05
We could never have had our child without them! Dr. Plosker and Jordan were incredibly helpful and supportive throughout the entire process until we successfully welcomed our baby.
Ab*****s
5개월 전
2026.05.20
I highly recommend Dr. Plosker, Nicole, Susie, and everyone at Shady Grove Fertility. They are kindhearted and highly skilled. We are extremely grateful to them.
Sh*****e
1년 전
2025.07.04
SGF was a great experience for me, Dr Sprague and her whole team are very helpful and awesome. Dr. Sprague answered all my questions from the very first visit and she put all her effort to treat my condition, I have never been to a doctor’s office with staff this great! She gave me an opportunity to experience a pregnancy that i thought i would never get, my family and i extremely grateful for the exceptional care provided by Dr. Sprague
sa*****d
1년 전
2025.06.26
I love this clinic! Katherine is the patient coordinator, and she is excellent at simplifying the entire process. Dr. Sprauge is also wonderful, works closely with you throughout, and is knowledgeable and understanding. Overall, this team is amazing, and I have them to thank for my success story.
Am*****n
1년 전
2025.06.20
We had an excellent experience at SGF. Dr. Sprague and the nursing team, nurse practitioners, lab technicians, and support staff were all outstanding. Everyone patiently guided us through each step and answered all our questions. We highly recommend SGF!
Da*****z
1년 전
2025.06.05
I do not usually leave reviews, but I had to this time. My experience at Shady Grove Fertility was excellent. They made the entire process very simple and straightforward. They guided me step by step without missing any details. Kimberly Feliz is an excellent registered fertility nurse who carefully answered all my questions and responded quickly to all my messages. Amazing! Service like this is hard to find today. My doctor, the staff, and my financial counselor were also outstanding! I am very happy to receive treatment at SGF. Thank you all!
Hu*****h
1년 전
2025.06.04
As*****l
1년 전
2025.08.06
Ri*****a
1년 전
2025.08.02
I had a very positive experience at SGF in St. Petersburg. The office is smaller, so everything usually runs smoothly and on time without a wait. The best part is the team, especially Courtney. She is extremely kind, positive, and welcoming. At every follow-up visit—and there were many—she took the time to explain everything in detail and always reassured me that everything was fine. I arrived nervous and left hopeful and positive, entirely because of her.
Ta*****o
1년 전
2025.08.02
Nurse Courtney performed all my ultrasounds. She was attentive, professional, and knowledgeable. I truly felt that she cared. She guided me through every step and explained everything in detail. She is an excellent clinician.
Ka*****l
1년 전
2025.08.01
So far, I have really enjoyed working with the St. Petersburg office team! They have been wonderful every step of the way!
Ke*****n
1년 전
2025.07.30
Ann is always very responsive and a pleasure to work with!
Sa*****z
1년 전
2025.08.26
Ny*****l
1년 전
2025.08.25
Ke*****n
1년 전
2025.08.22
My husband and I had an excellent experience at Shady Grove. We saw Dr. Sprague, and she and her team made us feel genuinely cared for throughout our fertility journey. They were compassionate, thorough, and always patient with our questions, which brought great comfort to an otherwise overwhelming process. We are very grateful for their care and highly recommend Shady Grove to anyone seeking fertility assistance.
Ja*****r
1년 전
2025.08.22
Going through this can be nerve-racking and frightening. Everyone experiences infertility differently, and Shady Grove St. Petersburg made me feel that my unique experience mattered. From the start, the staff validated and addressed all my feelings and concerns. They were welcoming, attentive, and caring. I am especially grateful to Draco and Jacques, who were there every time, and to Catherine, who answered every question my husband and I asked, no matter how silly it seemed. We greatly appreciate Dr. Sprague's expertise throughout the process. This is an excellent clinic, and I highly recommend including them in your fertility journey.
Cl*****t
1년 전
2025.08.20
I arrived at this clinic carrying more emotional baggage than an overstuffed suitcase. I had concerns and convictions about IVF and honestly expected to be judged or forced into a standard protocol. That was completely wrong. Over the years, I may have become Dr. Sprague's biggest fan, and I am not easily impressed. She is brilliant and compassionate and worked tirelessly to create the treatment plan that best suited me, even when it required an approach she might never otherwise have devised. After my miscarriage earlier this year, Dr. Sprague cared for me not only medically but as a person. I am sure she checked on me during her commute home. I do not know whether she ever rests, but she is always compassionate.
My nurse manager, Amber, is phenomenal. I never feel rushed on calls with her. She answers every one of my countless questions, talks me through difficult parts of treatment, and genuinely celebrates with me. I joke that I hope to meet her in person one day because, for now, she is the best phone friend I never knew I needed. She embodies the same kindness and thoughtfulness as Dr. Sprague.
Then there is Ann, the financial counselor. Fertility care is expensive, and billing can sometimes be harder to navigate than the hormones. Getting answers from my first counselor was extremely difficult, but Ann is a superstar. She recently resolved numerous billing issues just before the deadline for my next cycle and still cleared everything on time. She answers calls, calls back, and follows through—rare customer service today.
Courtney and Draco also deserve recognition. Courtney performs most of my ultrasounds and feels more like a friend than a technician. She is calming and makes an awkward, stressful process feel completely normal. Draco is a master at blood draws: quick, gentle, and reliable every time.
I may not have had success yet, but I have never felt like a dollar sign here. I feel like a person with a team behind me, whatever happens. If you want a clinic with intelligence, compassion, and humor, choose Dr. Sprague and her team.
La*****u
1년 전
2025.09.27
The care team was wonderful and took excellent care of me and my infertility concerns. They patiently answered every question. My nurse coordinator, Amber Graham, was outstanding throughout the process, answering calls attentively and addressing every question patiently and respectfully. Cortney White, APRN, explained everything clearly during my scans and guided me through these weeks of pregnancy. Dr. Sprague and her team are excellent, and I highly recommend them.
AG*****r
1년 전
2025.09.25
From the beginning, Dr. Sprague was welcoming and genuinely considerate. She makes you feel valued and cared for at every stage of treatment. My coordinator Katherine was wonderful; she was organized and helpful and made the entire process easy to navigate.
The team is exceptional. Draco is outstanding at drawing blood and makes the process as comfortable as possible. Jacque at the front desk greets you warmly with a smile from the moment you enter.
Overall, they provided not only exceptional care but also empathy and understanding that made the treatment experience different. I cannot praise this team enough and would recommend them to everyone!
Je*****g
1년 전
2025.09.19
Shady Grove Medical Center was excellent during our first several visits, and we are happy to continue working with them. Phlebotomist Draco is very skilled with my small veins! Dr. Rachel Sprague is friendly and happy to answer questions, and all the staff are outstanding. Highly recommended!
Ka*****n
1년 전
2025.09.17
Al*****m
1년 전
2025.09.11
Working with Dr. Sprague and her team was a wonderful experience. Dr. Sprague is warm and friendly, and speaking with her feels like talking with a friend. Her team is equally outstanding. Katherine was tremendously helpful, guiding me through every required step in easy-to-understand language and answering all my questions. I am very grateful to the team throughout treatment.
Ja*****z
1년 전
2025.10.20
What a great experience so far! Dr. Sprague and Ann, our financial planner, have gone above and beyond with their customer service and making sure we fully understand every step of the process. This is such a huge decision for our family, and my wife and I have truly felt like a top priority the entire time. I would STRONGLY recommend Shady Grove Fertility to anyone considering IVF, you won’t regret it!
Li*****a
1년 전
2025.10.18
Working with Katherine has been wonderful! She is kind, patient, and always quick to answer any questions or concerns. From the beginning, she made the prescreening process smooth and stress-free, and her positive attitude truly put me at ease. You can tell that she genuinely cares about her patients and goes above and beyond to make sure everything is in order. I am very grateful for her help and support—she is a true gem on the SGF team!
Jo*****z
1년 전
2025.10.17
Our experience at Shady Grove was amazing! From our initial visit through "graduation," we felt exceptionally cared for and received the best care. Although this is a very emotional process, they always explained everything with compassion and positivity. We are sincerely grateful for all they did for us.
Special thanks to the St. Petersburg clinic staff, whose professionalism and compassion exceeded all expectations. Thank you so much to Draco, Courtney, Jacque, and of course Dr. Sprague. These people are real-life superheroes!
Ra*****d
1년 전
2025.10.09
Ha*****e
1년 전
2025.10.09
At the beginning of treatment, I was assigned a financial counselor whom I did not like. I later switched to Ann McKnight, and she was wonderful!! She gave me tremendous help, as did Cortney White. She is truly an angel!! I was excited every time I saw her. She always answered my questions with warmth. The two of them made this difficult IVF process easier.
ni*****t
12개월 전
2025.11.07
Dr. Sprague and Katherine were incredibly helpful as we navigated and resolved every issue. Their attentive care, consistent communication, and timely updates on our treatment progress and next steps made what could have been a very difficult time feel easier and more hopeful. We are so grateful to be their patients and could not ask for a better team.
Ja*****a
12개월 전
2025.11.05
SGF has been incredibly helpful so far, and I look forward to continuing with them. Dr. Sprague and Katherine have shown my husband and me tremendous patience as we navigate the challenging path of IVF. Katherine is approachable, helpful, encouraging, and always available to answer our questions—even when she does not know the answer herself, she does her best to find it. Dr. Sprague is kind, optimistic yet realistic, thorough, and knowledgeable. Our financial counselor, Ann, has also been an invaluable resource with many helpful insights. I look forward to continuing our family-building journey with SGF and its wonderful team.
Ca*****i
12개월 전
2025.11.04
Annie was friendly, punctual, and answered all my questions.
Al*****d
12개월 전
2025.10.29
The staff are wonderful and very professional. They have been very helpful during our family-building journey.
Br*****d
12개월 전
2025.10.28
I have been coming to this clinic for several months after a referral from Women's Care. Katherine and Dr. Sprague are both wonderful! The past few months have brought a lot of anxiety and challenges for my boyfriend and me. Everyone I have met in St. Petersburg and Tampa has been reassuring, helpful, and caring, making everything much easier when we need support most. Katherine truly cares about my situation and goes above and beyond to help me, which I love! I met with Dr. Sprague last week to discuss treatment options, and everyone in the office and on the team was very supportive. Thank you, SGF, for making me feel so supported and cared for throughout treatment!
ti*****l
10개월 전
2025.12.30
The entire process went very smoothly, and I am extremely satisfied! My patient coordinator and nurse were both very dedicated, patient, and thoughtful. My husband and I feel very fortunate to have received such attentive care from Dr. Sprague, Jacque, Draco, Raven, and Kourtney! Thank you to everyone involved throughout our journey. We look forward to the next part of this journey with our little baby! 🥹❤️
Ja*****s
10개월 전
2025.12.19
Dr. Sprague and her team are outstanding and a pleasure to work with. Dr. Sprague takes the time to listen carefully and makes you feel like a person rather than a number. Our patient care coordinator, Katherine, is warm, responsive, and excellent at following up. It is invaluable to have someone who understands your case and can continue the conversation seamlessly. Ann, the financial coordinator, is especially professional and helps simplify the often complicated insurance process, greatly improving the overall experience. I am very grateful to the entire team.
Ja*****e
10개월 전
2025.12.19
Ka*****l
10개월 전
2025.12.17
I would give 10 stars if I could! Every staff member my husband and I met was wonderful. Fertility is a very sensitive topic, but Dr. Sprague and her team provide exceptional, reassuring patient care. They patiently explain every step in detail and are highly knowledgeable. The additional support from our patient care coordinator, Katherine S., was the perfect finishing touch. Whenever we had a question or concern, she responded or contacted us quickly and clearly guided us through each step. Thank you so much!!
Jo*****h
11개월 전
2025.12.11
I had a wonderful experience working with Dr. Sprague and Katherine Sneesby at Shady Grove Fertility. They are both kind, patient, helpful, and attentive. Katherine always responds promptly to anything I need, while Dr. Sprague answers all my questions in easy-to-understand terms. I highly recommend this team!
Ha*****h
9개월 전
2026.01.23
Courtney and her assistant were absolutely amazing! Best bedside manner, and personable. The new office is so nice and relaxing. Draco also did a great job with the blood draws.
er*****y
9개월 전
2026.01.19
Ann is very Helpful
Ja*****z
9개월 전
2026.01.17
We are very grateful to Dr. Rachel Sprague and SGF. They are highly professional, and the team provides excellent service. Thank you for everything you do.
Pe*****r
10개월 전
2026.01.07
I was referred to SGF by several people and so far my experience with the staff at the St. Pete location has been great.
Katherine S. was my coordinator and she was always on the efficient with answering any questions I had or things I needed to do.
Dr. Sprague is friendly, educated me on my options and answered all my questions. She made the appointments run smoothly.
Je*****e
9개월 전
2026.02.11
Dr. Sprague and her team are amazing! During my time with SGF, Dr. Sprague, Katie, and Ann, I felt tremendously supported. Everyone was warm, helpful, and reassuring. I highly recommend them!
Ed*****i
9개월 전
2026.02.07
Ma*****t
9개월 전
2026.02.06
I cannot say enough good things about Dr. Sprague and her team, especially my wonderful nurse Raven. I firmly believe Dr. Sprague is the best. She is brilliant, kind, experienced, and compassionate, and she and Raven make an exceptional team. I felt completely safe in their care. What stands out most was a surprise visit from Dr. Sprague during a routine follicle check before retrieval. She immediately put me at ease and patiently answered every question. I had been worried that she might not be there for the retrieval, but she assured me I would receive excellent care regardless of who performed it. She was absolutely right 🥹. I could not have found a better doctor. Her team is truly outstanding. My very selective husband and I researched extensively before choosing Shady Grove, and we chose it because of Dr. Sprague. We have no regrets. Dr. Sprague made our dream possible. She is brilliant and knows her work inside and out! As I prepare for my first transfer, I feel reassured knowing she is directing my care. Raven is also amazing; she patiently takes all my anxious calls and listens to my concerns. She is a treasure, and hearing her calm voice stop me from overthinking is always comforting 😆 We now have seven beautiful embryos and feel incredibly fortunate to have reached this point. Thank you, thank you!!!
Al*****n
9개월 전
2026.02.05
Working with Dr. Sprague was a pleasure. She always answered every question my partner and I had, helping us feel completely at ease throughout treatment. Patient care coordinator Katherine was also excellent. She made scheduling very easy and always responded quickly to our messages.
Wh*****r
9개월 전
2026.02.05
Am*****y
7개월 전
2026.03.13
Our financial counselor at Shady Grove, Ann McKnight, is a wonderful person. She is excellent at her job and always goes above and beyond to help clients. She responds quickly, is knowledgeable, and shows admirable responsibility for important tasks. Ann, thank you so much for your help!
Sa*****n
8개월 전
2026.03.10
Words cannot express my gratitude to the Shady Grove St. Pete team. Courtney, Draco, Raven, Jacque, and Dr. Sprague were all very kind, thoughtful, communicative, and professional, providing tremendous support during this difficult yet exciting time. If you are unfortunate enough to need IVF treatment, this clinic is absolutely the best choice!
Me*****h
8개월 전
2026.03.10
We are incredibly grateful to Shady Grove Fertility and its outstanding team for helping us fulfill our dream. Our healthy son was born on February 11, and we are deeply thankful for the attentive care and support we received throughout IVF.
Special thanks to Dr. Sprague, Courtney, Amber, Raven, Draco, and the entire staff. Thank you for everything you did! 🩵
an*****5
8개월 전
2026.03.09
The office is pleasant, and the staff are very friendly, especially Sojo. She is wonderful—both friendly and professional.
P*****
8개월 전
2026.03.09
SoJo is the best!!!
Lu*****n
7개월 전
2026.04.10
Dear Dr. Sprague and the Grove Fertility Center team,
I am delighted to share that I am now 12 weeks pregnant after IVF treatment. I sincerely appreciate the attentive care, support, and professionalism you showed throughout the process.
Dr. Sprague, thank you for your guidance and reassurance during such an emotional time. The entire team made me feel at ease and helped me remain hopeful.
Thank you for helping make this dream possible. I am truly grateful for everything you have done for me.
With deepest gratitude,
Lu Nan
Me*****r
7개월 전
2026.04.09
My wife and I had a wonderful experience at Shady Grove Fertility and cannot say enough good things about the entire team.
From the beginning, Dr. Sprague took the time to develop our treatment plan carefully and stayed in close communication throughout the process. We always felt informed, supported, and genuinely cared for.
The staff at both the St. Petersburg and Tampa locations were outstanding, but the St. Petersburg office—our home clinic—holds a special place in our hearts. We were always greeted with smiles from the moment we walked in. I do not like needles and had to have several injections, but Draco always made my wife and me laugh and helped ease the stress.
Special thanks to our fertility nurse coordinator, Amber Graham. Through every high and low, she remained patient, kind, and incredibly supportive. Her communication and care meant so much to us.
This team truly does an exceptional job. Although we are sad to leave, we are thrilled to have graduated and to be expecting our first baby.
We wholeheartedly recommend Shady Grove Fertility to any individual or couple hoping to build a family.
Thank you for everything you have done. You changed our lives. We will definitely return for baby number 2! :)
Me*****l
7개월 전
2026.04.07
I highly recommend this clinic. Every staff member is very kind and explains each process in detail. I am extremely afraid of needles and any type of medical test, but everyone at the clinic was patient and found ways to help me relax, which made a big difference.
Li*****n
7개월 전
2026.04.01
My husband and I joined the infertility community last year after my OB-GYN diagnosed me with endometriosis and referred us to Shady Grove. Our experience so far has been excellent. Although this is not a journey we wanted to face, the Shady Grove team has made it as easy as possible. Our patient care coordinator, Katherine, is very responsive and patiently answered our questions about prescreening and testing. She has been an invaluable resource. She is kind and easy to communicate with, which matters greatly during such a difficult fertility journey. We feel very confident in the care provided by Dr. Sprague and his team and look forward to the next stage of treatment!
Au*****a
7개월 전
2026.04.01
I had a consultation with Ann McKnight on March 30, and the experience was wonderful. She was kind, warm, and helpful. She made me feel heard and respected. Shady Grove Fertility needs more people like her. Ann, thank you for everything you do. Olona
al*****a
5개월 전
2026.05.15
Had a great appointment today with Cortney & Draco!! Thank you both :)
Ni*****e
5개월 전
2026.05.15
It was wonderful working with Katherine! She responds very quickly and is always helpful when I have questions.
Ti*****J
6개월 전
2026.05.07
From the moment I entered the clinic, I felt warmth and support. Cortney cared deeply at every appointment; her helpfulness and thoughtfulness made each visit positive. The entire team created a welcoming environment during this important time. I am sincerely grateful for their care and encouragement. Special thanks to Amber, who patiently and kindly answered my many questions. After every appointment, she checked on us, helped and reassured us, and made us feel supported. Her care and dedication meant so much during this journey.
La*****n
6개월 전
2026.05.05
Everyone I met at SGF-St Pete was helpful, kind, and compassionate. Dr. Sprague was very knowledgeable and explained IVF clearly to a newcomer like me. She understood my needs and tried to accommodate my request for a modified natural cycle. Together with my nurse Katie, she ensured I understood every step and felt as comfortable as possible.
Katie and financial counselor Annie were very supportive, answered all my questions, and kept me on schedule for egg retrieval, embryo transfer, and every step between.
Draco made blood draws relaxing and was always friendly and easy to talk to.
After multiple spontaneous miscarriages, I am now 16 and a half weeks pregnant. I will always be grateful to Dr. Sprague and the SGF-St Pete team!
La*****n
6개월 전
2026.05.02
After a long, difficult fertility journey, everything changed when we came here in October 2025. They always listened and explained things clearly. We visited Tampa and St. Petersburg but chose St. Petersburg because of its outstanding team. Our nurse Cori is wonderful, and Dr. Torrealday always answers our questions. We are deeply grateful and cannot praise them enough. Highly recommended! 🙏
Ch*****z
5개월 전
2026.06.03
Words cannot express how grateful I am to the Shady Grove Fertility team in St. Petersburg. Throughout our fertility journey, everyone was compassionate, patient, supportive, and extremely efficient. Infertility is an emotionally difficult experience, but the team always made me feel cared for and kept me informed at every step. Most importantly, after years of unexplained infertility, they helped us achieve our dream: I am pregnant with our baby. I will always be grateful to them.
Be*****r
5개월 전
2026.05.29
Overall, we had a truly wonderful experience with everyone at the St. Pete and Tampa offices.
Dr. Sprague was wonderful to work with.
We absolutely love our nurse, Cortney. She always provided clear explanations and answered our questions with kindness and empathy throughout the roller coaster of IVF.
Draco is incredibly skilled at drawing blood without causing any pain, and you have a LOT of blood drawn.
I took off one star because the central billing department was not helpful at all. I received an unexpected bill after graduating from the clinic and called to ask what it was for, but they told me I did not owe anything. Then, a few months later, I received a different bill for my final transfer that had never been submitted to my insurance. I called central billing several times, and they only said they would look into it, with no further details, while I continued receiving bills for months.
Nelida, our original financial coordinator, was a rock star and got this resolved for us.
cy*****n
5개월 전
2026.05.29
Dr. Rachel is very patient and understanding. She listens carefully to patients' concerns and questions and does not rush us out because of time constraints. She went above and beyond to select a treatment plan for my husband and me that we could afford. She is a truly loving and caring person.
As*****r
4개월 전
2026.06.23
My husband and I recently visited this clinic for what we expected to be a routine initial consultation. Unfortunately, our experience left us concerned about transparency and patient communication.
During our appointment, neither the physician nor the consultant clearly explained the examinations, testing process, or overall treatment timeline. We were shown a picture on one slide, our insurance coverage was briefly reviewed, and we were given information about supplements. However, when we asked for more details about what to expect, we were repeatedly directed to the patient portal rather than receiving explanations during the appointment.
In particular, when I asked the consultant to walk us through the timeline and procedures, the response was essentially to “check the portal.” At one point, I was even asked whether I had already asked the doctor. This felt dismissive and did not inspire confidence that our questions were being taken seriously.
Patients who value clear communication, transparency about their care, and a more traditional bedside manner may want to consider other clinics. While this approach may work for some patients, we left feeling that important information should have been discussed directly rather than requiring us to search for answers afterward.
Kr*****t
4개월 전
2026.06.18
Dr. Sprague and her team are wonderful. They showed tremendous care and compassion. My nurse, Katie M., and the physician assistant and phlebotomist, Draco, were also outstanding. The staff responded promptly.
Ja*****e
1년 전
2025.06.28
If you are a woman over 40, I do not recommend Dr. Celso Silva. Both of our IVF egg retrievals with him failed, and aside from the results, his treatment plans and feedback were generic at best. Since changing clinics, we have learned about various techniques and adjunct medications that might have improved our past outcomes and hopefully will help in the future. It is far too expensive to feel that your doctor does not have your best interests at heart. We were also denied a female doctor at the clinic after feeling that Dr. Silva might not be the right fit for us. The front desk and nursing staff were excellent.
Al*****n
1년 전
2025.06.27
I still have a long journey ahead, but so far it has been a pleasure working with Dr. Silva and my patient care coordinator, Raffaella.
Raffaella makes sure to stay in touch, informs me of upcoming appointments, and lets me know as soon as results and next steps are available.
I am glad I switched to Shady Grove because at my previous clinic I always had to call for updates, and they were consistently slow to respond.
Je*****n
1년 전
2025.06.13
Back again after two years. Dennelle E. is amazing! I was fortunate to have her in the lab, and she made my visit easy, friendly, and relaxed. She is a genuinely good person. I hope she always keeps that spirit because it helped me tremendously!
The women at the front desk are wonderful. The staff here are always helpful, patient, and knowledgeable. I am glad this is my office.
Re*****B
1년 전
2025.06.12
I spoke with Ann in the finance department, and she clearly explained the treatment costs and answered all my questions. At my first visit I also met Dr. Imudia, who reassured me that despite my “unexplained infertility,” treatment was possible and he would be with us throughout the process. I am excited to continue our journey to grow our family, and I believe the SGF team can help us achieve that goal!
Sa*****n
1년 전
2025.06.11
Da*****l
1년 전
2025.07.15
Extremely satisfied with this facility, they gave us our now 1 year old daughter (after 2 failed attempts in another center and 1 failed attempt here) and now my wife is pregnant with our to be second baby. It was a challenging case and Dr Sprague was confident and supportive throughout the process. Forever grateful to the whole team to make this happen and have such a great positive impact in our life. Thank you!!!!! 🙏🏻🙏🏻🙏🏻
Ca*****e
1년 전
2025.07.14
My experience at Shady Grove was better than I ever thought it could be. Dr. Silva made me feel comfortable from the very beginning & answered every question I had before I even asked. All the staff; the medical technicians, the nurses, the doctors; they were all very supportive and compassionate throughout my journey. I am just over 9 weeks pregnant now! I highly recommend Shady Grove.
AJ*****n
1년 전
2025.07.10
I visited both the Tampa and St. Petersburg clinics, and both were wonderful! I had my procedure at SGF Tampa, and Melissa, Julie, Maria, Dr. Sprague, Katie, and Diana made me feel very comfortable and well cared for throughout the process!
Dy*****y
1년 전
2025.07.23
Part#2 We
were planning on going to a completely different office, which was an hour away (St. Pete or
Wesley Chapel) with different people/ same company. But the doctor of the office that we
originally went to ( Dr. Plosker) was so distraught, that he wanted to make sure that we would
be unable to see anyone at their practice ever again. I took a deep breath and sighed, while I
was on the phone with Dr. Klokker. I explained to him and reminded him of the incident day
(transfer day), very vividly in detail of what took place. I explained to him how my embryologist
initially failed me by not following their own protocols. How the original plan was altered and
sent me on an emotional roller coaster with tons of questions that were never answered by staff
or him. How the embryologist failed to show me how she was able to thaw an embryo in 30
minutes after she told me it was impossible and then had the audacity to be upset with me,
because I made a review. I explained to him (Dr. Plosker) that his office has many counterparts
and that working together is essential. This is the way I addressed his insinuation of me being a
liar. I thought to myself he wasn’t even in the procedure room or in the office that day. I was his
patient with a concern. He never followed up or addressed my concerns, but only called me a
liar. Heartbreaking. Now we are being punished and not allowed to go to any office anywhere
with Shady Grove Fertility. He worked together with their offices to silence my voice, my
questions and concerns as though it never happened.
Today, for us, there is no accountability at Shady Grove. They may not hear your complaints,
depending on what they are. If any problems arise, it just might be swept under the rug. If any
mistakes are made, they might be covered up. If you complain, you might become the villain. I
pray that whoever goes to this company is aware of the Brandon office. It’s sad we had to find
this out the hard way in our journey. Blessings and baby dust to all trying to conceive. This is already a hard journey. Praying and wishing all the best.
Te*****n
1년 전
2025.07.23
Part #2. . It didn’t bother me that he tried to crush our spirits. It bothered me that my husband‘s effort,
that he put in, thinking if he deleted the reviews, that they would consider us as a patient. We
were planning on going to a completely different office, which was an hour away (St. Pete or
Wesley Chapel) with different people/ same company. But the doctor of the office that we
originally went to ( Dr. Plosker) was so distraught, that he wanted to make sure that we would
be unable to see anyone at their practice ever again. I took a deep breath and sighed, while I
was on the phone with Dr. Klokker. I explained to him and reminded him of the incident day
(transfer day), very vividly in detail of what took place. I explained to him how my embryologist
initially failed me by not following their own protocols. How the original plan was altered and
sent me on an emotional roller coaster with tons of questions that were never answered by staff
or him. How the embryologist failed to show me how she was able to thaw an embryo in 30
minutes after she told me it was impossible and then had the audacity to be upset with me,
because I made a review. I explained to him (Dr. Plosker) that his office has many counterparts
and that working together is essential. This is the way I addressed his insinuation of me being a
liar. I thought to myself he wasn’t even in the procedure room or in the office that day. I was his
patient with a concern. He never followed up or addressed my concerns, but only called me a
liar. Heartbreaking. Now we are being punished and not allowed to go to any office anywhere
with Shady Grove Fertility. He worked together with their offices to silence my voice, my
questions and concerns as though it never happened.
Today, for us, there is no accountability at Shady Grove. They may not hear your complaints,
depending on what they are. If any problems arise, it just might be swept under the rug. If any
mistakes are made, they might be covered up. If you complain, you might become the villain. I pray that whoever goes to this company is aware of the Brandon office. It’s sad we had to find this out the hard way in our journey. Blessings and baby dust to those who are trying to conceive.
Er*****n
1년 전
2025.07.23
Words cannot express how positive my experience was working with Ann, a financial counselor at Shady Grove. Managing the financial aspects of fertility treatment can feel overwhelming and stressful, but from the beginning she made the entire process clear and manageable.
Ann took the time to explain every detail and patiently answered all my questions, no matter how minor. It was clear that she genuinely cared and wanted to ease my financial burden as much as possible during an emotionally difficult time. Her compassion meant so much to me. I am very grateful to her!
Re*****s
1년 전
2025.07.22
We truly enjoyed our experience at Shady Grove. The personalized care and attention they provided far exceeded our expectations. Our nurse Sam was always responsive and provided excellent service, making our time at Shady Grove a very positive experience.
Ro*****n
1년 전
2025.07.19
Our experience at Shady Grove Fertility was unmatched. From the beginning, we felt supported, heard, and genuinely cared for throughout this life-changing journey.
Special thanks to Nelida Rolon, whose guidance, empathy, and professionalism were invaluable. She was always available, very kind, and made the entire process clear and easy to understand. Her warmth and dedication reassured us during uncertain moments and made us feel like more than patients—we felt like people she genuinely cared about.
We are deeply grateful for her attentive care, attention to detail, and emotional support. This experience filled us with hope and confidence as we took another step toward growing our family.
Thank you, Shady Grove, and thank you, Nelida—you have made a profound difference in our lives.
Ja*****r
1년 전
2025.08.01
Do not go here! They do not care about their patients when they are going through a miscarriage or offer sufficient medical advice. They treat you like a number not an individual.
Ni*****G
1년 전
2025.07.25
I cannot praise Alta, Kayla, and Ana at Shady Grove Fertility enough. From the moment you enter the clinic, you feel genuine warmth, kindness, and professionalism. They go above and beyond to make every visit as smooth and comfortable as possible, which means so much during an often heartbreaking journey.
Whether scheduling appointments, answering questions, or simply offering a reassuring smile, they consistently show compassion and care. Their attention to detail and positive attitudes truly set the tone for the entire experience.
It is clear that they sincerely care about every patient who walks through the door, and that makes all the difference. Thank you for playing such an important role in this journey. Your support does not go unnoticed!
Au*****a
1년 전
2025.07.25
Ann, the financial educator, contacted me today and was wonderful. She was very kind and helpful. My nurse, Raven, is also incredibly sweet, always friendly and patient. I truly appreciate how these women treat their patients. Five stars for both of them 😍
Si*****a
1년 전
2025.08.09
We had success at Shady Grove several years ago and have now returned. Nelida is an excellent financial counselor—kind, knowledgeable, and responsive. When she discovered an insurance problem, she was determined to solve it that day and spent nearly the entire afternoon resolving everything. I am very grateful. My nurse DeNita has been gentle, thoughtful, and attentive to my treatment, making her wonderful to work with. Dr. Silva is excellent: experienced, knowledgeable, friendly, and positive.
Sh*****a
1년 전
2025.08.26
Everyone at SGF is kind and welcoming. Dennelle drew my husband's blood and was wonderful!
Al*****t
1년 전
2025.08.26
I love Ana and Kayla at the Tampa Westshore front desk!! They are always warm, friendly, and professional and make me comfortable at appointments! :)
Le*****o
1년 전
2025.08.23
I thank the entire SGF team. IVF was a long, difficult process, but thanks to God and the help of Dr. Celso Silva and his team, including my nurse Samantha Snyder, RN, we succeeded. Thank you for your patience and time.
An*****n
1년 전
2025.08.22
My experience was excellent! My dedicated nurse Samantha was attentive, listened carefully, and answered every question. They helped me find suitable appointment dates and times. The experience exceeded expectations. Dr. Silva created an excellent plan, and we trust the team and hope to share a successful baby story soon. I highly recommend SGF Tampa!
Ka*****r
1년 전
2025.08.22
Kayla and Anna at the front desk are always kind, even during difficult moments. They make the office experience very welcoming.
Da*****a
1년 전
2025.09.06
St*****d
1년 전
2025.09.05
Our experience at Shady Grove Fertility was outstanding, and I highly recommend them. A fertility journey is never easy—it is emotional, challenging, and often overwhelming. At every step, SGF made us feel supported, informed, and genuinely cared for.
We were fortunate to work with Dr. Silva and Nurse Sam, and I cannot say enough good things about either of them. Dr. Silva's expertise gave us confidence and reassurance at every stage. All his recommendations were grounded in research and years of experience. Nurse Sam was equally exceptional—warm, encouraging, and always willing to explain each step clearly, answer our questions thoroughly, and genuinely listen to our concerns.
Beyond the excellent care from Dr. Silva and Sam, we were impressed by how smoothly the entire organization operates. Scheduling is organized, communication is seamless, and you always feel the team is working together for you.
We are delighted to share that we recently welcomed a healthy baby boy, a joy made possible in large part by Shady Grove Fertility's excellent team. Words cannot fully express our gratitude to Dr. Silva, Sam, and the SGF team. Thank you!
Is*****a
1년 전
2025.09.05
I want to thank my coordinator, Laura L, for her excellent work. She is very kind, always helpful, and patient when explaining everything. Her dedication is clear because she is always ready to provide any support I need. She truly made an important difference, and I greatly appreciate her commitment.
I want to thank my coordinator, Laura L, for her excellent work. She is very kind, always helpful, and patient when explaining everything. Her dedication is clear because she is always ready to provide any support I need. She truly made an important difference, and I greatly appreciate her commitment.
Hu*****h
1년 전
2025.09.04
I love this clinic ❤️ Everyone is kind, understanding, and helpful. They truly made the difficult experience of infertility easier. Dennelle especially makes me laugh every time I see her. Infertility is always difficult, so it is wonderful to feel like a normal person and be treated so well by my nurse, the front desk, and my dedicated care team. I highly recommend SGF! You are angels on earth. Thank you for helping me find my baby ❤️
Me*****z
1년 전
2025.09.04
I began my IVF journey in 2001. Although my previous fertility clinic experience was fairly good, coming to Shady Grove felt like a complete turnaround. From the moment you enter, you receive a warm welcome. Ana, Kayla, and Alta at the front desk are always friendly and happy to answer questions.
The phlebotomy team is excellent. Denelle's positivity, efficiency, and warm smile brighten the process. The ultrasound technician was equally wonderful—I have forgotten whether her name was Lindsey or Leslie—and made every visit smooth and reassuring.
The doctors are compassionate and attentive, and I cannot say enough good things about Dr. Silva. He was wonderful throughout and made me feel carefully supported at every step. My IVF nurse, Samantha, was also a lifesaver, and her ongoing communication and support benefited me tremendously.
Although my previous clinic experience was acceptable, starting again at Shady Grove brought me the comfort and calm I needed. If you are considering beginning IVF or simply want a fresh start, this clinic will not disappoint. The entire team goes above and beyond to make a difficult process feel hopeful, and I am grateful to be in their care.
Br*****n
1년 전
2025.09.14
Dr. Silva was absolutely amazing from start to finish! He’s very knowledgeable and makes sure you fully understand all of your options! He also puts the control in the patients hands when it comes to treatment options. Couldn’t recommend him enough!
Sh*****J
1년 전
2025.09.13
Laura Gonzalez has been fantastic at communication and making sure my husband and I are always set up with our appointments. She personally reaches out to you and always available with any questions making this process a lot smoother .
Ar*****z
1년 전
2025.09.12
Front desk help is heard to find but SGF-Cypress has one of the best. Alta, has been the most acknowledgeable, joyful, and delightful person. She has made my journey with Shady Grove a great experience. I personally feel she made the difference for me to continue my treatment. Thank you for being so personable and willing to help me.
Al*****t
1년 전
2025.09.09
I have been coming here for a little over 3years shady grove is family!
I find joy walking through those double doors to see Ana, Alta, and Kayla! They are the best front desk receptionist hands down. They should get a raise! No seriously like a rause or some recognition They always are smiling and joyful and easy to communicate with. I wish they had twins that worked at other facilities that would be amazing to have them at all my appointments.
I also love how courteous the MA team is Ingrid , kat, Terri, Auri and Dennelle and others are quick and painless they should all get a raise too!
They really know me especially Terri and Ingrid my likes and dislikes.and that speaks volumes
My sonographer Leslie is smart knowledgeable and has a smile to light any room .she's definitely the best
I love my Dr. doctor silva he's kind he wants to make sure this transfer is successfully completed and we go all the way to having a successful transfer and live birth. I love Samantha too she is the best hands Down and truly understands me ! My care team is family to me it love them all
Thank you all for everything you do.
We truly appreciate you all
An*****o
1년 전
2025.09.09
Absolutely amazing! The front desk team is personable and thoughtful, and the staff are wonderful. Thank God I found Shady, Dr. Celso, and the entire team; they are excellent and highly capable. They make you feel at home and truly work miracles in people's lives!
Ch*****s
1년 전
2025.09.17
Excellent facility! Ana at the front desk was warm, friendly, and helpful. Nurse Courtney is the best! I love her positive attitude and the way she communicates. I feel very comfortable with her. ♥️
Ka*****n
1년 전
2025.09.17
My husband and I chose SGF, and we are very satisfied. Dr. Silva is amazing. She is knowledgeable, warm, friendly, and compassionate. The entire team is very kind. I recommend them 100%, and if we decide to have another child, we will definitely return!
Our only complaint is that we did not like the “team care” model. Communication was sometimes poor, and we had to call several times to reach someone. We would have preferred to have one assigned nurse.
Overall, we had an excellent experience! Thank you, SGF!
La*****T
1년 전
2025.09.16
Ana Alta gives my husband and me a warm welcome every time we visit—and we have had far too many appointments by now! When I ask about balances and billing details, she explains them thoroughly and helps me make sense of everything. I hope we will not have to see her so often in the future, but in the meantime, she gives each visit a good start 😊
Je*****D
1년 전
2025.10.07
We cannot say enough good things about Dr. Silva, our nurse Samantha, and the entire SGF Tampa team. I highly recommend them for guiding us through a very difficult journey.
So*****a
1년 전
2025.10.03
Every visit to either SGF location has brought attentive, reassuring patient care. Since my first day, SGF has given me exceptional support and selfless care. Alta and Kayla at the front desk always greet me with warm smiles and immediately make me feel welcome. The rest of the staff also go above and beyond with compassionate, thoughtful care. I am deeply grateful for the consistently excellent service and kindness here.
El*****n
1년 전
2025.10.02
My wife and I had a wonderful experience at Shady Grove Tampa. The staff were kind and welcoming. Dr. Silva helped us achieve one of our greatest dreams and kept us believing that we would have a child no matter what it took. He is genuinely thoughtful and caring. Our nurse Samantha also made the experience wonderful; she patiently answered our questions and never made us feel they were unreasonable. Thank you again to everyone at Shady Grove Tampa! 🫶
Er*****O
1년 전
2025.09.29
It took me a long time to write this review because I needed time to reflect on how poorly this clinic managed my care. I contacted Dr. Sprague in March 2024 for an April consultation. A week before the appointment, the office called to reschedule and said, ‘We are not sure how you were booked that day, but it is not a day we see patients.’ My appointment was moved to May. The doctor was kind, I brought all my gynecologic test results, we discussed a plan, and testing/procedures began the next month.
Before I reached the nursing team, Ashley, whom I recall was a secretary, handled my scheduling. Every month brought miscommunication or errors. When I called to arrange the next step, Ashley said some labs were missing. I explained that the office had drawn a great deal of blood and that Shady Grove had ordered the tests, but she said their office did not perform the xyz tests. Every month, either my husband or I was missing a step that clear communication and correct instructions could easily have prevented.
By October, everything was finally ready to begin IUI. They had ordered and shipped my medication. When it was time to proceed, I called again and learned that my thyroid labs, despite my being on medication, had not been rechecked since May. We spent November, December, and January managing my thyroid-stimulating hormone (TSH) instead of continuing treatment. I was furious; the level of care was nonexistent.
In your 30s, time is critical. This clinic wasted 10 valuable months mishandling medical orders. I do not know whether Ashley was incompetent or the whole system failed, but this team did not make an already stressful process easier. After two failed IUIs, we received no explanation and were told to try two more—as uninsured patients.
I discussed the laboratory errors, major delays, and my frustration with the care team. They showed no compassion, making it seem routine.
I hope the clinic changes how it operates and cares for patients. We switched providers and are doing much better. People living through infertility deserve better than being treated as a number, especially at such high cost. Our experience was troubled from the start and ended with no progress, no real answers, and more than 10 precious months wasted.
Ti*****y
1년 전
2025.09.26
Mi*****z
12개월 전
2025.10.30
Altagracia did an excellent job.
Sh*****n
12개월 전
2025.10.24
On my first visit to the Tampa clinic, I met Kayla downstairs. She was amazing! She helped me find the clinic, checked me in, and even walked me to my appointment. She was friendly and welcoming throughout, making my first visit very pleasant.
Ka*****o
12개월 전
2025.10.24
This journey was not easy, but I am deeply grateful for the team's efforts! After discovering that my first transfer resulted in an ectopic pregnancy, I transferred to the care of Dr. Silva and his wonderful nurse Samantha. Their care was absolutely first-rate! My previous experience with other teams did not come close to the compassion, help, and information they provided. Samantha made me feel that I was not alone and that no question was unwelcome. Susie was also wonderful. From day one, she performed all my scans with a gentle, caring manner. I highly recommend this team.
Mi*****v
1년 전
2025.10.23
Words cannot express my wonderful experience with Shady Grove Fertility and Dr. Plosker's team. I successfully completed two egg-freezing cycles and felt supported, informed, and genuinely cared for from start to finish.
Dr. Plosker is wonderful! He is calm, knowledgeable, and approachable. He patiently guided me through the entire process, helping me feel confident and secure in my decisions. His nurse Nicole was equally outstanding. She patiently answered all my questions and responded quickly, making an otherwise overwhelming process much easier.
On procedure day, I was surrounded by an excellent team who made me feel completely at ease. Many thanks to Katie (preoperative/postoperative), John (anesthesiologist), Olivia (operating room), Melissa (operating room), Chrissy (supervisor), and Ana (secretary). Everyone was professional, attentive, and positive, creating a very encouraging atmosphere. Dr. Sarkar was also outstanding during the procedure, and I felt very safe in her care.
Special thanks as well to Ana at the front desk, who was always so welcoming. Her kindness set the tone from the moment you entered.
If you are considering fertility preservation, this is the team you want. I am deeply grateful to everyone at Shady Grove for their compassion, professionalism, and humanity. I truly had an excellent experience.
An*****a
1년 전
2025.10.20
Excellent service! Ana was wonderful, made morning check-in very easy, and accommodated my last-minute appointment.
Ca*****B
11개월 전
2025.11.20
I returned here after many years away from Guam, and the front desk team welcomed me warmly. Kayla, Alta, and Ana were efficient, helpful, and very kind. I sincerely appreciate their professionalism and the positive atmosphere they created for my visit!
Ol*****o
11개월 전
2025.11.20
I had a wonderful experience at Shady Grove! Dr. Silva and the educational videos were extremely helpful. I knew exactly what to expect and felt the team was always ready to answer my questions. Everyone was warm and attentive, and my nurse Samantha made me feel at ease throughout. I highly recommend Shady Grove to anyone considering egg freezing!
al*****a
11개월 전
2025.11.15
Shady Grove is wonderful! The staff provide excellent service, make you feel relaxed, and are all exceptional. Special thanks to Mathyk, Lesley, and Danielle!
do*****s
11개월 전
2025.11.14
Danielle is amazing! She is very kind, has an infectious personality, and most importantly is an expert at finding veins. My veins are small and sometimes difficult to access. She always finds the right spot on the first try, and I feel nothing—even though I am extremely afraid of needles!! Thank you, Danielle and Shady Grove, for the excellent service and attentive care.
je*****z
12개월 전
2025.11.13
The people here are amazing!!!
Everyone, from the secretaries and nurses to the anesthesiologists, is outstanding! God bless you, and thank you for everything you do.
Br*****l
11개월 전
2025.12.11
In the end, we found out why it's called "Shady" grove!. I give it two stars only because they have some great support staff, however, overall the feeling we ended up with was we were a number and we needed to fit into their program and protocols, we were never looked at as an individual case. When we started asking a lot of questions agree some attempts, we got the cold shoulder. Asked to switch doctors and get a 2nd opinion in their office. They had 2 very different approaches and didn't agree with things that were being done. When we decided to switch somewhere else, they gave us an unbelievably hard time receiving our records and eventually tried everything to block our embryo storage move. We were successful on 1st attempt elsewhere, with not as an aggressive protocol. Additionally, pay very close attention to their billing, they continually overcharged, even when asking for a review. Almost a year after leaving, we received back about 5k in overcharged. SHADY Grove
Ja*****b
11개월 전
2025.12.09
The team at Shady Grove is very professional, helpful, and friendly. My experience here was completely different from my previous care. My nurse Sam was wonderful, and Nicole W. and Jordan W. were also very helpful. Dennelle made me feel at ease during blood draws and kept the experience pleasant. Overall, the staff and Dr. Silva genuinely care about their patients. I am very glad I chose this clinic!
Ja*****i
11개월 전
2025.12.06
The staff are wonderful!
ja*****s
11개월 전
2025.12.05
The front office team is welcoming, friendly, and professional. Ana was especially helpful.
Sh*****n
10개월 전
2025.12.30
Wonderful experience.
Je*****n
10개월 전
2025.12.24
Danielle was wonderful! The blood draw was quick and painless. She was funny and made me feel at ease.
Ca*****n
10개월 전
2025.12.24
Working with Dennelle was wonderful! The process was efficient and pleasant. Ingrid and Dr. Mathyk were also very kind and a pleasure to work with. Our initial experience with SGF has been excellent so far.
Ju*****s
10개월 전
2025.12.21
I had to visit while traveling during IUI treatment. Dennelly, the phlebotomist, was wonderful and made my visit very pleasant. She helped me relax and relieved my stress. I cannot wait to return just to hear her laugh again. If all the staff are like her, I feel completely reassured.
Re*****d
10개월 전
2025.12.20
I had an excellent experience at Shady Grove Fertility today, and my phlebotomist Daniella was outstanding. If you need blood drawn, ask for her. She is skilled and precise—an experienced professional who is patient, warm, efficient, and positive. I will choose her for every future blood draw. Thank you so much, Daniella; you are the best! Even the front desk staff always greet patients with smiles, warmth, and care. Every visit to Shady Grove Fertility leaves me feeling better because of the attentive care they provide.
Ma*****t
9개월 전
2026.01.24
I am preparing for my first egg retrieval and transfer! My experience at the Tampa office has been excellent. I was so excited to see the doctor today at my stimulation day 9 follow-up. Dr. Mathyk was very warm and approachable. She patiently explained the entire process, answered all my questions enthusiastically, and listened carefully to my concerns, which greatly reassured me. I was running low on needles for some medications, and Nurse Ingrid and her team made sure I received everything I needed, plus extras. They were kind, helpful, and went out of their way to care for me. Thank you so much, SGF Tampa!!!
Ma*****r
9개월 전
2026.01.23
I previously wrote a review for our patient coordinator, Laura Grullon, but used the wrong name, so I am submitting it again because she deserves recognition for her conscientious and dedicated work. She is a very warm and friendly young woman! She was extremely kind to us and did everything possible to arrange matters quickly so we could begin our fertility journey smoothly, even fitting us in for a last-minute appointment, for which we are very grateful. She empathized with our journey and encouraged us to keep going, which was exactly what we needed after trying to conceive for more than two years. I believe we will succeed this time. Shady Grove, please keep her forever—she is a valuable asset to your team! ✨💕
Ma*****a
9개월 전
2026.01.21
The center has a beautiful environment, and Altagracia provides excellent service.
El*****y
9개월 전
2026.01.20
I had an HSG at this clinic last week, and the experience was excellent! I had undergone the procedure several times before and was nervous, but Kori Lewis, Dr. Mathyk, and Mariah were wonderful and helped me relax. They played music and patiently explained the entire procedure. I highly recommend SGF and their whole team!
So*****z
9개월 전
2026.01.16
At our first consultation, we received warm, thoughtful, compassionate support from start to finish. We are very grateful to Dr. Celso Silva and Laura for their attentive care. They made us feel genuinely cared for and confident that our dream will come true.
Br*****e
8개월 전
2026.02.13
Shady Grove Fertility Tampa holds a very special place in our family's story. They helped us welcome a healthy, happy baby several years ago, and now we have returned hoping to grow our family. From the moment you enter, the entire team creates an atmosphere of hope, care, and confidence.
Dr. Silva is exceptional. He is highly skilled and kind, with the rare ability to balance honesty and encouragement perfectly. He makes you feel heard, cared for, and confident in your treatment. Dr. Plosker successfully performed our embryo transfer and made this meaningful, emotional moment calm and reassuring while giving my husband and me tremendous support.
The clinic staff are equally excellent. Ana and Kayla welcome you warmly and immediately put you at ease. Physician assistant Cortney is highly supportive and made us feel comfortable from the beginning. My nurse, Chelsea, is organized and attentive and always responds promptly to my questions. Mariah listened patiently to my concerns and thoughtfully prepared me for a procedure I had been nervous about. Susie recently performed a procedure for us and was calm and reassuring, making it much easier than expected. Tori in finance also explained everything in detail and ensured we fully understood and could manage the financial process.
Shady Grove Fertility Tampa is an outstanding team that combines medical expertise with genuine care. We are sincerely grateful for their role in helping us build our family.
ᴀʟ*****ᴀ
8개월 전
2026.02.12
I had an excellent experience at SGF. The waiting area and restrooms were always clean and comfortable. Dr. Mathyk was professional, knowledgeable, and kind. Katherine, Stephanie, and the other staff were also friendly, and I looked forward to seeing them at every appointment. The clinic maintains a high standard of service; I never had any problems with medication or communication with the nurses. They were very transparent about the recovery process, making everything go very smoothly. I would recommend SGF to anyone needing egg donation or fertility treatment.
Ma*****r
9개월 전
2026.02.11
Working with Rafaela was a pleasure. She was responsive and compassionate and did an excellent job. The entire process with her was very smooth.
No*****n
9개월 전
2026.02.10
I did not visit the company in person, but I called customer service, and the representative was warm, helpful, and friendly. She made an excellent impression for the company.
Jo*****a
8개월 전
2026.03.10
Great place with very friendly, transparent service and clear information. Alta was warm and attentive.
Al*****e
8개월 전
2026.03.09
Chelsea is incredibly helpful and thoughtful! She always keeps everything organized and works very efficiently!
Ni*****o
8개월 전
2026.03.08
Danielle was amazing! She was working alone but remained very attentive. I am very afraid of needles, but she was skilled and quick. She is wonderful!
La*****n
8개월 전
2026.03.06
Dr. Torrealday is the best doctor I have ever worked with! My oncologist referred me to SGF because I needed chemotherapy and wanted to try freezing my eggs beforehand due to the possible loss of fertility. The clinic staff were incredibly thoughtful. They scheduled me for the next morning, and everyone worked late that day to set up my account and prepare me to begin injections the following day. I needed retrieval quickly, so Dr. Torrealday used a random-start protocol that does not depend on the menstrual cycle and takes only 10–14 days. It is no exaggeration to say that the entire clinic went above and beyond. Every department worked tirelessly to help me, calling repeatedly, dealing with insurance, ordering medication, and more. I have never encountered a medical team as caring and dedicated as Shady Grove. Dr. Torrealday is a treasure in medicine. She is the kindest and most thoughtful doctor, and words cannot express my gratitude. She personally called almost every day to check on me, which I had never experienced. One Saturday, a nurse called with an update that worried me. Dr. Torrealday then called me from her personal phone on her evening off, even though she was not on call, to check on me, explain everything, and reassure me. I never imagined a doctor would offer this level of care or call on a day off simply because she heard I was upset. Anyone who comes here will have an excellent experience. They are truly thoughtful and care deeply about patients. I would give them a hundred stars if I could. Dr. Torrealday can change your life for the better. She retrieved far more eggs than I expected, accurately adjusted my medication dose each day, and timed the retrieval perfectly. I could not be happier. Thank you, Dr. Torrealday and team!
kr*****r
8개월 전
2026.02.28
I was a patient at Shady Grove for two years. Dr. Silvia and her team were excellent. My son was born three weeks ago. I highly recommend them. Nurses Ashley and Chelsea were very helpful throughout the process.
Da*****e
7개월 전
2026.04.10
I’ve done my hsg and saline ultrasound with Dr Mathyk and MA Ingrid, they are incredibly kind and reassuring and made them good experiences, thankful for Shady Grove tampa :)
Al*****s
7개월 전
2026.04.08
When you are going through such a difficult time, you want a clinic that will support you through it. The team at the Tampa West Coast clinic does exactly that! Dr. Silva is wonderful, and my nurse Samantha is amazing. She always takes the time to explain every step patiently and answer all my questions. I do not know what I would do without her. Everyone I see at the clinic each day is always so friendly and cheerful. This can be a sad and difficult experience, but seeing the team smiling, laughing, and enjoying their work shows in the care they give us. My heartfelt thanks to Leslie, Kate, the front desk staff, the phlebotomists, and the entire clinic team for helping me through each day! 💕
Id*****a
7개월 전
2026.04.08
Very good customer service
Id*****o
7개월 전
2026.04.08
Excellent service
Le*****n
7개월 전
2026.04.07
If negative online reviews have made you anxious about an hysterosalpingogram (HSG), please read my review. I felt the same way and was so anxious that I was afraid to go to the clinic, but my experience at SGF today was excellent.
I do not want to dismiss anyone else's experience, because every person and situation is different. Still, when you see many negative reviews, it is important to hear a positive one too.
My team was wonderful. They explained and guided me through each step and continually asked whether I had questions. After the speculum and catheter were inserted and the fluid was injected, I did not even realize the procedure had begun.
I felt only mild cramping, and the whole process was honestly very easy. My saline ultrasound and follicle count were equally easy—thank you, Leslie! I had no blockage, which may be one reason my discomfort was minimal. Overall, I felt fully cared for and supported throughout.
Special thanks to Diana, Quiara, and Cortney! You made me feel comfortable, safe, and relaxed!
Os*****n
5개월 전
2026.05.13
I arrived at my scheduled time to provide a sample, and all the staff were very warm and friendly, especially Alta at the front desk. The service was attentive and very helpful.
Da*****u
6개월 전
2026.05.11
Dr. Imudia and Dr. Mathyk were outstanding and very supportive throughout. Together with the front desk staff and medical assistants, they make the best team. Thank you, Tampa team!!!
Ke*****r
6개월 전
2026.05.10
I have had the most wonderful experience at Dhady Grove. They are a well-oiled machine and their staff is so friendly and kind day in and day out. I couldn’t recommend them more. Special shout out to one of the nurses, Dennelle, she is GREAT!
Fa*****e
6개월 전
2026.05.08
Ja*****d
6개월 전
2026.05.08
Anna is delightful, with a wonderful personality, and always speaks to patients with a smile. It was the first visit for my wife Fatima and me. Anna's positive attitude gave us hope and patience to continue through treatment while praying for God's blessing and happiness.
Od*****z
5개월 전
2026.06.07
I am here solely to sincerely thank your phlebotomist, Danielle. She is absolutely outstanding. Not only is she highly skilled in her profession, but she is also incredibly kind, leaving a deep impression on me. First, due to scar tissue, the main vein in my right arm is very painful for venipuncture, but she successfully found an alternative vein in the same arm, getting it right on the first try without any pain or complications. Later that week, she again successfully located a vein in my left arm, again without any complications or pain (no one has been able to do that since I was in ninth grade). She gave me a lot of advice, and I feel truly honored to be her patient during such a sensitive time. She is a valuable asset to your clinic, and we sincerely wish her all the best! God bless you, Danielle! Thank you.
...
We give her five stars, but she deserves even more ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Br*****h
5개월 전
2026.06.06
I had a saline infusion sonohysterogram today, and the entire team at Shady Grove was amazing!! I went to another fertility clinic a few years ago, and that experience was absolutely terrible! The hysterosalpingogram in particular was painful and uncomfortable! Because of that previous experience, I was very nervous about today's saline infusion sonohysterogram, but Dr. Matry K and Adena immediately put me at ease! They listened carefully to my concerns and reassured me throughout the process. They explained every step one by one and kept communicating with me the whole time! The entire procedure was not painful at all, and I am so grateful! I have been impressed with Shady Grove since my very first visit. Everyone explains what they are doing and why before they start, which is very rare in the medical field! Thank you, Shady Grove!
He*****z
5개월 전
2026.06.05
I would like to take this opportunity to thank Dr. Martic and her assistant Ingrid for the excellent medical care they provided. From the moment I arrived at the clinic, they made me feel comfortable and at ease. They were all very kind, respectful, patient, and professional.
Their care for patients' health is evident. I am very satisfied with the treatment I received and will definitely recommend them. They are a wonderful group of people and an outstanding team! Thank you so much for everything you have done.
Ch*****g
5개월 전
2026.06.04
SGF took excellent care of my wife and me. Every nurse and doctor we encountered was outstanding, and Anna at the front desk was especially thoughtful—one morning, she even brought me a cup of coffee.
Ru*****i
5개월 전
2026.05.30
Hello, I am sorry to do this, but I really do not recommend this clinic.
I originally booked a consultation for October 2024 to get some information. The doctor ended up being 4-5 minutes late, and since I had woken up early for a 7 AM appointment, I reluctantly left. After that, I completely forgot about the clinic until recently. I thought that since it is now 2026, maybe it was just a one-time incident, so I decided to give them another chance and went to the clinic in person to make another appointment. They said it was no problem and arranged it for me. Then, a few days later, around 4 PM, I had neither received a confirmation email for the appointment nor any reminders. I checked the online application, and there was nothing there either. The woman on the phone even said she would send an email for me to fill out new insurance information, so I started to get a bit worried and sent them an email—but got no response, so I left a voicemail as well. A few days later, I received a call saying the doctor had to cancel the appointment due to an emergency, and I could do a telehealth appointment on Sunday at 9 AM. I thought, okay, why not? It was 4 days earlier than my original appointment, and maybe their system had been updated. However, up until the day of the appointment, I still had no reminders, and only received a login notification on the day itself—now, let me talk about the actual appointment. The doctor was very cold, did not provide me with all the information I wanted, and seemed eager to end the call quickly. On top of that, he said he would send me some information about sperm banks and arrange some lab tests, etc. To this day, I still have not received any emails, texts, or calls from them, nor has anyone explained what happened. As a result, my bank sent me a bill for $150, and nothing else. I have been waiting for any communication from them, but there has been nothing, and I am very disappointed with their service.
Ga*****T
4개월 전
2026.06.25
Ms. Ana will take excellent care of you! This was the best experience I have ever had at a healthcare facility.
Gr*****z
4개월 전
2026.06.24
It was wonderful working with Sedtoria Robinson. Thank you!
jo*****z
4개월 전
2026.06.24
I visited the Westshore office today, and Ana provided excellent service. She was very kind, helpful, and consistently pleasant. We greatly appreciate her service.
Ha*****t
4개월 전
2026.06.23
Dr. Mathyle and her medical assistant, A’dena, were very thoughtful and patiently explained every step of the procedure to me. Having this information helped me feel calm and eased my anxiety. I would absolutely recommend them to anyone who feels nervous about a procedure!
sa*****d
4개월 전
2026.06.23
Laura is wonderful! She is very helpful and communicates well.
la*****r
1년 전
2025.06.12
I highly recommend Dr. Imudia and his team! They have been wonderful from the beginning. Our first intrauterine insemination (IUI) went well, and we had a baby in 2023. Now we are back for our second child! The entire Shady Grove team is excellent and very easy to work with!
Th*****x
1년 전
2025.05.24
Throughout my fertility journey, I had the privilege of working with the outstanding team at Shady Grove Fertility at both Wesley Chapel and Tampa, and I can honestly say the experience was exceptional. From the moment I first walked through their doors, I felt warmly welcomed, supported, and genuinely cared for.
Dr. Imudia consistently gave me confidence through his professionalism. His extensive knowledge, compassionate manner, and thoughtful explanations made every step feel manageable and hopeful. I always felt confident in the care I received, and that reassurance gave me tremendous peace of mind.
Dr. Sprague performed my transfer, and I will never forget the compassion and empathy she showed me, especially when I became emotional before the procedure. Her calm manner and genuine kindness made me feel safe and supported during such a vulnerable moment. Her care left a lasting impression on me.
Nurse practitioner Christine showed extraordinary warmth and gentleness in every interaction. Whether she was performing an ultrasound or another examination, her calm, kind manner helped ease my anxiety. I deeply appreciate her commitment to making every visit as comfortable as possible.
Stephanie at the front desk has a radiant smile and a friendly, kind manner; I looked forward to seeing her at every appointment. Her warm greeting and helpful nature made scheduling and administrative matters easy and stress-free. She truly set the tone for Shady Grove's welcoming atmosphere.
Olga, who drew my blood, was always very gentle and considerate. Her compassionate manner and professionalism made a potentially uncomfortable process much easier.
Tanisha is amazing! My veins are very difficult to find for lab work, but she found one effortlessly and without any discomfort!
And Natasha—thank you for guiding me so thoughtfully and carefully through my transition from Shady Grove to my OB-GYN. Your support made the next step feel smooth and exciting rather than overwhelming.
To every staff member at Shady Grove Fertility: thank you for being an essential part of my journey. Your kindness, professionalism, and unwavering support have had a profound impact on my life, and I am sincerely grateful to each of you.
Jo*****n
1년 전
2025.05.14
JP and Evia were amazing throughout the entire process! They were both very friendly, went above and beyond to answer all our questions, and consistently followed up, which made us feel reassured! They are both wonderful! 1000% recommended!!!
Ke*****r
1년 전
2025.05.12
We wholeheartedly recommend Shady Grove. From explaining their processes, procedures, and expectations in advance and connecting us with our assigned patient coordinator to our first appointment with Dr. Imudia, we knew we were in good hands.
Seven years ago, we thought we would be able to grow our family, but it never happened. We did not seriously investigate the issue until the past year and a half, when we knew we would regret not trying. My obstetric evaluation was normal, and as a first step, Dr. Imudia recommended a urologist to work closely with my husband. The urologist prescribed the right medications to enable my husband to produce sperm. After 9 months of medication—a combination of HCG, Clomid, and an estrogen blocker—we were fortunate to receive a positive pregnancy test, and we are now expecting our son in November!
Jessica Poole was our patient coordinator and contacted us monthly. She helped answer every question along the way and, most importantly, respected our decision to postpone further testing for me until we had more answers about my husband. We are deeply grateful to both of them and especially to Dr. Imudia for putting us on the right path and recommending an excellent urologist for my husband. None of this would have been possible without his help.
Our only regret is not going to Shady Grove sooner. Thank you, thank you, thank you!
Br*****w
1년 전
2025.05.02
I love this clinic ♥️ Ms. Stephanie at the front desk is always so sweet and happy to see you when you arrive. Ms. Olga, who performs all the testing for the doctor, is the sweetest and makes everything easy. Christine is amazing and has an excellent bedside manner. Dr. Imudia is wonderful, patient, and knowledgeable. JP was my first point of contact, and she was very thorough and kind. Michaela was also outstanding, and all her kind calls brought results. Overall, I loved my experience at this office and would not choose anywhere else for my fertility journey ♥️♥️
Ol*****e
1년 전
2025.08.16
I would absolutely recommend Shady Grove. Dr. Imudia and his team are amazing. From our first interaction, they were kind, patient, and encouraging. They made sure we understood every step and took excellent care of us so we felt comfortable. JP is also wonderful. She checks in with me regularly, and I know she truly cares about our journey. I love this team and am glad we chose them!
Ne*****s
1년 전
2025.08.09
Words cannot express how grateful I am for the care I received at this fertility clinic. From the beginning of my IVF journey, the entire team was exceptionally supportive, professional, and caring.
From the front desk to the nurses and doctors, every staff member treated me with kindness and respect. They patiently answered my questions, explained every step of IVF in detail, and made sure I felt informed and comfortable throughout.
Their empathy and personalized care made a tremendous difference during such an emotional and sensitive treatment process. I never felt like just another patient—they genuinely cared about my well-being and outcome.
I wholeheartedly recommend this clinic to anyone considering IVF or fertility treatment. They combine excellent medical expertise with genuine compassion and create a supportive environment where you feel safe and hopeful.
La*****s
1년 전
2025.08.07
Everyone was kind and welcoming, especially Stephanie.
Ol*****t
1년 전
2025.08.01
Words cannot express this joy...
Thank you, Shady Grove ❤️❤️❤️
Iv*****2
1년 전
2025.07.25
Amazing! I had an excellent experience at Shady Grove Wesley Chapel. Everyone, from the medical assistants to the financial team, was wonderful. Dr. Imudia's guidance and confidence kept me going. I would recommend this team to anyone struggling with fertility.
am*****r
1년 전
2025.09.04
The staff were excellent and very welcoming! The process was simple. Jessica Poole (JP) always patiently answered our questions and guided us through the next treatment steps. Dr. Imudia recommended the best medical plan and went above and beyond to ensure we felt welcome and well cared for!
Ch*****s
1년 전
2025.09.04
Michaela and Pennye at Wesley Chapel are wonderful! They always answer all our questions and are very friendly. Dr. Imudia listens carefully and is excellent!
Sh*****h
1년 전
2025.09.03
I had the pleasure of meeting Auri at Shady Grove, and she is truly amazing! Auri is professional, warm, and kind. She is attentive and hardworking and makes every visit feel smooth and comfortable. Her genuine care and dedication shine through everything she does. Auri truly represents the excellent care at Shady Grove, and I am very grateful for her support throughout my IVF journey.
Ha*****k
1년 전
2025.10.03
The staff are very helpful!! Whatever issue you have, they do their best to assist. Communication is smooth.
Ir*****s
1년 전
2025.09.26
They were a wonderful team from the first visit through graduation. I am truly happy I found Dr. Imudia, who will always hold a special place in our hearts! He is a doctor who genuinely loves his work and helping patients.
Ka*****s
1년 전
2025.09.26
Every visit has been pleasant. Stephanie at the front desk is friendly, welcoming, and helpful. She makes you feel at home as soon as you enter. The doctors and staff are wonderful. So far, our experience at Shady Grove has been excellent.
Yo*****B
1년 전
2025.09.06
My husband and I just graduated from this clinic. Overall, our experience was excellent. After our first cycle failed, our doctor, Dr. Imudia, developed a great plan. He immediately created a new and highly effective protocol, which I appreciated. Our second cycle succeeded. Everyone at the Tampa and Wesley Chapel offices was friendly and supportive. My favorites were Olga, who drew my blood at Wesley Chapel, and Kristen, who performed our ultrasounds. I love them! They always greeted us with smiles, made me comfortable, and listened to me. I highly recommend this fertility clinic. This journey is not easy, and having an excellent team is essential. With God, our faith, and this outstanding team, we made it through and are now expecting our miracle baby. Thank you, Shady Grove!
Vi*****r
12개월 전
2025.10.28
I’ve had a very positive experience with Shady Grove Fertility. The staff is always pleasant and accommodating, and they are flexible with scheduling, which makes a big difference during what can be a stressful process. The team at the Wesley Chapel location is especially wonderful. Stephanie at the front desk greets patients with such a positive attitude, and Olga is by far the best blood draw tech I’ve encountered, she makes the process quick and comfortable. Christine, the APRN, is both efficient and extremely knowledgeable, and Dr. Imudia is incredibly kind and genuinely cares about his patients. I also want to recognize Penny, who was the most thorough nurse I worked with when it came to reviewing lab results and outlining next steps.
The only feedback I would share is that it would be helpful if the team took a little more time to explain the why behind each step of the treatment plan. For those new to IVF, understanding the reasoning behind decisions can make the journey feel less overwhelming.
Overall, I would highly recommend SGF to anyone considering fertility treatment. For those under 35, their shared risk program is an especially great option
Sy*****g
1년 전
2025.10.10
I cannot say enough good things about this clinic. Dr. Imudia genuinely cares about knowing his patients and created the perfect treatment plan for me. We just celebrated our baby’s first birthday and are now expecting our second child! Thank you, Dr. Imudia and team.
Yu*****z
11개월 전
2025.11.15
I greatly appreciate the clinic's quality of care and the respect and compassion shown at every visit. The facilities are well equipped, and every process is carried out in an organized and meticulous way. I hope to achieve a good treatment outcome at this clinic.
Ai*****o
10개월 전
2025.12.16
Dr. Imudia and Jessica Pool (JP) were very thorough and patient. Early in treatment, JP closely monitored my progress and frequently followed up by message and phone, so I never felt overlooked or forgotten. JP went above and beyond to schedule important appointments around my work and personal commitments. Dr. Imudia is highly skilled and kind, answered all our questions patiently, and made us feel comfortable and reassured.
Ch*****a
10개월 전
2025.12.13
My experience working with Christine was wonderful! She was very gentle and caring. She was also extremely knowledgeable and patiently answered all my questions—and I asked many, lol! I greatly appreciate her patience and professionalism, which made this otherwise stressful process much easier.
Ar*****t
11개월 전
2025.11.29
I am incredibly grateful to SGF, especially Dr. Antony Imudia and nurse Jessica, as well as their medical and nursing teams. My baby has been born healthy and strong. Thank you so much for everything. I am incredibly happy ❤️
Sa*****)
11개월 전
2025.11.25
Shady Grove Fertility truly is the best. Dr. Imudia, Dr. Christine, Jessica Soto, Stephanie, and Michaela form an excellent care team. I have polycystic ovary syndrome (PCOS) and became pregnant after my first intrauterine insemination (IUI). They were very kind and always available to answer my questions. The wait was short at every visit, and each appointment was informative and reassuring. I would choose them again without hesitation.
Ke*****t
11개월 전
2025.11.25
Keep all your receipts. They may charge you incorrectly, misallocate your payment, and then send a bill for something you already paid. Even with receipts, resolving the issue can take months. You will be passed around without a resolution, adding unnecessary stress while you are undergoing IVF. The financial problems made the process ten times harder than it should have been—not because we had difficulty paying, but because we paid for every service before treatment began after they repeatedly pressured us to pay, and then they acted as though the bill was valid despite having demanded advance payment.
Da*****z
5개월 전
2026.05.15
I sincerely thank the entire SGF team for their excellent work and compassionate care, especially Dr. Inmudia for his professionalism, dedication, and for making me feel safe throughout.
I also thank Jessica, who attends to every detail and supported me at all times, and everyone who cared for me during surgery. Thank you for your patience and the special care you showed both me and my mother.
I highly recommend this clinic. Their dedication and love for their work are clear. Thank you for making me feel I was in excellent hands.
Hu*****u
10개월 전
2026.01.08
They are very professional.
ja*****d
10개월 전
2025.12.23
Stephanie made our visit very pleasant.
Ka*****i
9개월 전
2026.01.24
Jessica Poole and Dr. Imudia were wonderful throughout the process. Jessica made the beginning easy and pleasant. She communicated clearly and was easy to reach for questions, scheduling, and more. I look forward to proceeding with intrauterine insemination under the guidance of Dr. Imudia and the Wesley Chapel clinic!
Sa*****n
8개월 전
2026.03.03
I am a newer patient at Shady Grove Fertility, and throughout my journey so far, I have been incredibly impressed with the level of care I have received from both Dr. Imudia and Jessica Soto.
Navigating a fertility journey can be stressful and overwhelming, and their support has made such a meaningful difference. Jessica has truly gone above and beyond, even calling me after hours to ensure I had everything I needed and fully understood each step in the process. Her compassion, responsiveness, and dedication have helped ease so much of the anxiety that can come with this experience.
Although I am still in the middle of my journey, I feel confident that my husband and I are in the right hands as we work toward beginning our family. I am deeply grateful for the care, professionalism, and genuine kindness we have experienced.
Ga*****a
8개월 전
2026.02.12
They told us by phone that they accepted my wife’s insurance, and we submitted all the documents. When we arrived for the appointment, however, we were told they did not accept it. We drove an hour and took a day off work.
We had finally begun to feel hopeful about meeting a professional and creating a fertility plan, only to leave disappointed. My wife was devastated. I was also very disappointed that they had not communicated this in advance.
Yu*****z
9개월 전
2026.02.06
This was an excellent experience for me. In my opinion, Shady Grove Fertility in Wesley Chapel, Florida, is the best fertility clinic. I have great respect for everyone there, especially nurse Jessica Soto and Dr. Imudia.
Ol*****e
9개월 전
2026.02.06
Jessica Poole was the second staff member we met at Shady Grove after our doctor. I was impressed by her efficiency, organization, and thoughtfulness. She always responded promptly to our scheduling needs and made us feel reassured during an uncertain time. My husband and I are very grateful for her help throughout the process. Thank you, Jessica!
Sk*****o
9개월 전
2026.02.05
K*****
7개월 전
2026.03.31
JP was extremely helpful in contacting me and simplifying the process. She was very thoughtful and kept me informed promptly despite my busy work schedule. I truly appreciate her! Every other staff member I have met so far has also been wonderful.
Sy*****n
7개월 전
2026.03.26
My experience has been excellent so far. Everyone has been very supportive and helpful during this difficult time. I highly recommend them to anyone seeking fertility care.
Sa*****t
7개월 전
2026.03.26
Our experience at Shady Grove has been excellent so far. Dr. Imudia and Jessica Poole, PCC, have both been outstanding, and my husband and I look forward to continuing our treatment journey at Shady Grove.
An*****a
7개월 전
2026.03.26
Graduating from Shady Grove this month is bittersweet. Dr. Imudia and his nurse Pennye exceeded my expectations. Pennye was always caring and communicated promptly. Dr. Imudia also went above and beyond for me many times, and I highly recommend him!
Thank you so much, Shady Grove!
Ms*****5
7개월 전
2026.03.21
Nothing is guaranteed in medicine. But I have had an excellent experience trying to conceive with Shady Grove. The staff is highly professional, organized, and experienced. My care team keeps me posted about upcoming tasks and appointments.
Dr. Imudia is an exceptionally wise and talented surgeon. He has a wealth of experience about reproductive health and he genuinely cares about his patients. Dr. Imudia is in high demand, so you should immediately get an appointment.
The Nurse Practitioner, Christine, is patient and knowledgeable. She offers thoughtful, practical advice. Her experience really shows.
Jessica Poole is a highly competent and capable professional. She immediately returns calls and emails. She understands the process and is excellent at planning and scheduling.
Overall, I am happy I chose Shady Grove.
Er*****n
6개월 전
2026.04.22
Stephanie was very helpful and proactive if she could not answer my question, she'd offer to follow up with other team members on my behalf and always called me back to ensure I got the answer I needed.
St*****o
6개월 전
2026.04.18
Excellent doctors, staff, and clinical and financial counselors. They are always at their best. They connect with you quickly and are very easy to communicate with. They promptly provide all the answers you need! Definitely the best choice for beginning your fertility journey.
Cy*****a
6개월 전
2026.04.17
I called the Wesley Chapel office today to ask about IVF and felt like I had countless questions. Fortunately, Stephanie answered, and I am incredibly grateful to her.
From the beginning, she was very patient, kind, and thoughtful. I know I repeated myself several times and needed her to explain many things, but she never made me feel like I was bothering her. Instead, she explained each step patiently and thoroughly and made sure I fully understood.
You can tell that she genuinely cares about everyone she speaks with. IVF can be emotionally overwhelming and stressful, but Stephanie handled everything with tremendous grace and compassion. She made me feel comfortable, heard, and supported.
The Wesley Chapel office is fortunate to have someone like her. Stephanie made a lasting impression on me, and I am very grateful that she answered my call.
TR*****l
6개월 전
2026.04.17
We are deeply grateful for the attentive care at Shady Grove Fertility. Dr. Imudia is outstanding—candid, direct, and fully committed to helping his patients throughout the process. He explains everything patiently and gives you confidence in your fertility journey.
The entire staff is friendly, welcoming, and helpful, but it is difficult to express how much Jessica Soto did for us. From the beginning, she provided tremendous help to my wife and me. Her compassion, patience, and genuine care were essential during this emotional process. She always went above and beyond to ensure we felt supported, fully informed, comfortable, and reassured.
If you are looking for a medical team that genuinely cares, I highly recommend Shady Grove Fertility. We are extremely satisfied with our experience here.
JC*****o
6개월 전
2026.04.17
I cannot say enough good things about Dr. Imudia. From the first time I entered his office, he made me feel truly valued and heard. He is warm, compassionate, and passionate about his work. For the first time in a long while, I left a medical appointment feeling hopeful instead of overwhelmed or close to breaking down.
I have polycystic ovary syndrome (PCOS) and have been trying to conceive for more than 18 years. I feel very confident in the plan Dr. Imudia developed for my husband and me.
And Jessie (JP)—wow! She is amazing. She keeps everything organized, handles every detail, relieves patients' stress, follows up consistently, and always has answers. She truly does an outstanding job.
If you are looking for a fertility clinic and feel nervous or afraid, please do not worry. You will receive a warm welcome at Shady Grove Wesley Chapel. Even the front desk staff are always welcoming, friendly, and genuinely cheerful. This clinic makes a difficult medical journey a little easier, and I am incredibly grateful.
ro*****a
6개월 전
2026.05.08
Professionalism with intimate In sight of what caring for their patients is all about..Thank you
Dr Imudia and Jessica Soto
Ri*****g
6개월 전
2026.05.05
I am very grateful to Jessica Soto and Dr. Imudia for their service and care. They are kind and thoughtful and always take time to get to know me and my family warmly, making me feel comfortable and valued. Highly recommended!
Li*****o
6개월 전
2026.05.01
I am very grateful to the SGF team for taking excellent care of me. Dr. Imudia explained the diagnosis clearly in easy-to-understand language. Jessica Soto, Olga, and every team member make an excellent care team. Thank you for your attentive care during the first stage.
Da*****i
6개월 전
2026.04.27
Words cannot express our gratitude for the care from Michaela and Dr. Imudia. Michaela listened patiently, answered all our questions, and did everything possible to reassure us.
Dr. Imudia was equally outstanding—professional, knowledgeable, and compassionate. They explained everything clearly, never rushed us, and showed genuine care throughout. Such a skilled and thoughtful team is rare.
We are very grateful for their exceptional care and highly recommend them to anyone seeking truly patient-centered treatment.
Ar*****t
5개월 전
2026.06.06
⭐⭐⭐⭐⭐
My husband and I are deeply grateful to everyone at Shady Grove Fertility. After a long wait, we are finally pregnant, thanks to the attentive guidance of the SGF team.
Special thanks to Michaela, who always patiently answered our questions, eased our anxiety, and guided us through every step of the process. She was incredibly kind, patient, and supportive, and we always felt that she genuinely cared about us.
Dr. Imudia was wonderful and gave us tremendous confidence throughout treatment. We are very grateful for his expertise and attentive care.
We also want to thank the egg retrieval, transfer, and ultrasound teams, as well as the nurses, medical assistants, and front-desk staff. Everyone we met treated us with kindness, thoughtfulness, and professionalism. Even on the most stressful days, we always felt cared for and supported.
The IVF process can be emotionally challenging, but SGF made us feel that we were not going through it alone. We are deeply grateful for the care we received and for their help in achieving something we had dreamed of for so long.
Thank you to everyone at SGF for being part of our story. We will never forget the incredible care and support you gave us throughout this journey.
Thank you ❤️❤️
Archie and Arth
Lo*****s
5개월 전
2026.05.29
Update:
My wife became pregnant with twins after 4 intrauterine insemination (IUI) cycles, and we are incredibly grateful to them for helping us fulfill this dream. Because we knew we could trust Shady Grove for fertility treatment, we decided to choose them again as we tried for our third baby. This experience was much better than before. Over the past 2-3 months, I had multiple appointments with them and was very satisfied each time. I visited both this clinic and the Tampa location several times, and everyone was very kind, considerate, and responsive. The entire process went very smoothly. I do not understand why the experiences were so different, but I appreciate their improvement and am grateful to have had such a positive experience.
Original review:
I have never had such a terrible experience. I would not recommend this fertility clinic to anyone. My wife and I had been regular patients here for about 6 months, and they made many costly mistakes. The first time, we tried repeatedly to contact them to arrange everything for that month as soon as possible—please note that timing was critical—but received no response. On the fifth attempt, we refused to hang up until we could speak with a nurse. Once we reached someone, they told us we had missed our opportunity and would have to wait another month. They took no responsibility and showed no compassion for our situation. This was entirely their fault. It would not have happened if they had contacted us to schedule everything. Fortunately, the doctor made an exception and allowed us to proceed. However, because of a hurricane, we ultimately could not attend our appointment on time. We understand that this was not their fault, but the earlier situation should never have happened. We therefore had to wait again, and when it was time to schedule, we called them once more. It is worth noting that they promised to contact us the following month to prevent the same problem, but they never kept that promise. Time and again, we were misled by empty promises. This time, they told us they had discovered that a required genetic test had never been completed. Keep in mind that we had already completed one IUI cycle and were supposed to begin a second. In other words, without this test, we could potentially have become pregnant twice with no issue. We had now reached the critical point in the month when the test had to be completed, but they refused to schedule any other procedures until it was done. Of course, we scheduled the test immediately, but because of their mistake, we now had to miss another IUI cycle. This was their responsibility, not ours, yet we had to go through the same distress and another delay in the process. It was deeply unfair to us, and being let down again was extremely upsetting. Preparing for pregnancy at a fertility clinic should be an exciting experience for a couple. We feel they completely ruined this part of our journey. We simply wanted to feel confident that they would fulfill their responsibilities to us and hoped they could show that this was not a widespread problem.
*****
5개월 전
2026.05.27
Ms. Olga is an outstanding medical assistant—kind, professional, highly skilled, and personable. You can barely feel a thing when she draws blood.
Kr*****r
5개월 전
2026.05.26
I am incredibly grateful to the entire SGF staff, especially Michaela and Dr. Imudia, who supported us through this difficult journey with tremendous compassion, positivity, care, and hope. They will always be part of our life story. SGF changed our lives! Thank you to the entire SGF team!
Ke*****n
5개월 전
2026.05.21
I scheduled the appointment three weeks in advance. Then, two days before the appointment, they called to say they did not accept my insurance. That was the one question I asked when I booked it!
A complete waste of time and energy, and I took a day off work for nothing.
To*****h
4개월 전
2026.07.03
I can't say enough about the staff at Shady Grove Fertility in Wesley Chapel! As a first-time patient, I was very nervous at the start of my journey, but the entire team has been extremely helpful and understanding about my family-building situation. Jessica Poole is amazing. She always keeps me updated on our progress, appointments, bloodwork, ultrasounds, and everything else. She has such a wonderful spirit; her care and demeanor put you at ease during an already difficult journey. Dr. Imudia is a great doctor. From the first meeting, you can tell that he is there to listen and make sure your needs are met. We still have a long way to go before having our first baby, but I am grateful to be in Dr. Imudia's care. He communicates clearly, is intelligent, and is straightforward about the process. No lies or guesswork, just factual information and treatment. He gathers all the information he can to help you on your journey, and you can see the passion in his eyes when he discusses the IVF process. If I had known how comfortable they would make my husband and me feel about the process, I would have started sooner, lol, but I am still grateful to be on our journey now. With so many offices available, you want to make sure you choose the right location, with doctors and nurses who provide the highest quality of care. If you have any doubts about the office, the quality of care, or the treatment you will receive, I can tell you they are well worth a visit. The front desk staff are amazing too! Don't second-guess yourself: if you want quality care and to be treated with empathy and compassion, Shady Grove Fertility Wesley Chapel is the place to go :-)
Ar*****i
4개월 전
2026.06.18
Working with Dr. Imudia and Jessica Poole has been a pleasure from the very beginning. They are warm and friendly and made me feel at ease. JP is always available to answer all my questions and has helped us navigate this complicated process smoothly. Dr. Imudia is positive and optimistic, making me feel that we truly can succeed. I am very grateful to this team!
B.*****k
4개월 전
2026.06.17
Dr. Sprague and the entire SGF team changed our lives.
Throughout our struggle with infertility, Dr. Sprague never gave up on us. No matter how many setbacks, questions, or difficulties we faced, she remained compassionate and encouraging and was committed to helping us build our family. Her confidence and persistence gave us hope when we felt most discouraged.
Thanks to her attentive care, we welcomed our first child through IVF. Even more surprisingly, after our successful IVF treatment, we recently conceived naturally with SGF's support. It feels like everything has come full circle, and we are deeply grateful to Dr. Sprague for helping us throughout the journey.
What makes Dr. Sprague remarkable is not only her clinical expertise but also her genuine care for her patients. She always listens patiently, explains everything clearly, and walks alongside her patients throughout the process. We always felt supported, respected, and cared for.
Words cannot express how grateful we are. Dr. Sprague helped us through one of the most difficult periods of our lives and ultimately helped us build our family.
Dr. Sprague, thank you for never giving up on us and for helping us achieve what once seemed impossible.
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515 S Kings Ave Ste 2200, Brandon, FL 33511, 미국
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