Dr. Deborah Ikhena-Abel, MD, United States
     
4.8
Consultations 59
Reproductive Medicine
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Doctor Introduction

United States Dr. Deborah Ikhena-Abel, MD


Aspire Fertility Austin

 

Dr. Ikhena-Abel earned her medical degree from the Geisel School of Medicine at Dartmouth, followed by her Ob/Gyn residency at the University of Massachusetts School of Medicine in Worcester, MA. She further honed her expertise with a fellowship in Reproductive Endocrinology and Infertility at Northwestern University. Dr. Ikhena-Abel is deeply committed to assisting her patients in growing their families, destigmatizing infertility and pregnancy loss, and providing comprehensive education on the medical and mental health aspects of these journeys.

 

Dr. Ikhena-Abel specializes in a wide range of women’s health conditions, including infertility, fertility preservation, polycystic ovarian syndrome, uterine fibroids, recurrent pregnancy loss, endometriosis, and irregular or absent periods.

 

She is an active reviewer for prestigious journals such as Fertility and Sterility and the Journal of Assisted Reproduction and Genetics. Additionally, she contributes as an abstract reviewer for the American Society of Reproductive Medicine.

 

Outside of her professional life, Dr. Ikhena-Abel enjoys spending quality time with her husband and their two rainbow babies. She also has a fondness for K-dramas and literary fiction.


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Location and Hours
911 W 38th St #402, Austin, TX 78705, United States
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  • Monday

    07: 00 - 16: 00

  • Tuesday

    07: 00 - 16: 00

  • Wednesday

    07: 00 - 16: 00

  • Thursday

    07: 00 - 16: 00

  • Friday

    07: 00 - 16: 00

  • Saturday

    Closed

  • Sunday

    Closed

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    Affiliated Clinics
    Aspire Fertility - Austin, United States
         
    • Reproductive Medicine
    Hours: 07: 00 - 16: 00
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    4.5

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    Aspire Fertility - Domain, United States
         
    • Reproductive Medicine
    Hours: 07: 00 - 16: 00
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    4.3

    Free Consultation
    Featured Reviews
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    Aug 21, 2024
    I highly recommend Aspire Fertility!! The entire staff is wonderful and made me feel very comfortable and welcome. Thank you, Dr. Prokai and team, for helping us achieve pregnancy!
    Aug 18, 2024
    Aug 18, 2024
    Aug 16, 2024
    Dr. Kelley and her staff are an excellent team. They communicate well and help answer questions about the process. I would definitely use her team again.
    Aug 15, 2024
    Dr. Mansfield knew my medical history before I arrived. From the start of my visit, she had a plan for moving forward and was clearly confident about my options. Her bedside manner was excellent, and I immediately felt at ease. I look forward to working with her on the next step of our journey.
    Sep 8, 2024
    Everyone consistently offered encouragement and support. I came here after a friend had a positive egg-freezing experience, and I am happier than I expected. The staff are wonderful—inclusive, kind, and quick to answer questions.
    Sep 6, 2024
    I have been receiving fertility treatment from Dr. Prokai and am very grateful for his outstanding care. He always takes time to listen to my concerns and answer every question, making me feel well supported throughout the process. Dr. Prokai is always thoroughly prepared for appointments, ensuring that each meeting is productive and focused on my individual needs. His compassionate approach and attention to detail have made a major difference in my journey. I strongly recommend him to anyone seeking fertility care.
    Sep 5, 2024
    Dr. Kelly did an amazing job. She is extremely detail-oriented and made me comfortable throughout the process. I absolutely love her.
    Sep 3, 2024
    I had a wonderful experience with my doctor, Dr. Kelly, but their back office is a mess. I had poor experiences over 3 cycles. I am now transferring to a new clinic and have waited 4 weeks for Aspire to send my embryology records. I cannot plan my next embryo transfer because I cannot obtain my records from Aspire.
    Aug 30, 2024
    The doctors, nurses, and medical assistants have excellent bedside manner. Everyone is welcoming, friendly, and helpful. I would recommend this clinic 10/10.
    Sep 18, 2024
    Sep 15, 2024
    Sep 22, 2024
    The Aspire Fertility representative was patient, gave me options, and was kind. I would choose Aspire anytime; they are wonderful. ☺️
    Sep 25, 2024
    Dr.Adallah & my cypress clinic staff is beyond amazing. They have amazing communication & have been there every step of the way. After having 3 failed IUI’s at a different clinic, the haven’t skipped a beat since taking me as a patient. I love them so much. 🫶🏼
    Oct 1, 2024
    I booked a month in advance and completed all required paperwork. Four days before the appointment, I received a voicemail saying it would be canceled because my paperwork was incomplete. I called back immediately and was told my health history form was missing, but I had never received any notice or communication about this additional form. I rescheduled for the day after the original appointment and completed everything requested. Two days before the rescheduled appointment, I called to confirm because I had received no confirmation. I was then told it was now virtual, although the original appointment was supposed to be in person. This change was never communicated. The staff, especially the front desk, were disorganized and communicated poorly, which was very frustrating. Based on this experience, I have advised friends to avoid this location and cannot recommend it.
    Sep 28, 2024
    Sep 28, 2024
    Dr. Prokai, nurse practitioner Tania, and the rest of the Aspire Fertility-ATX team made my egg-donation experience very positive. They were professional and compassionate and kept me comfortable and informed throughout. I appreciate their support and highly recommend Aspire Fertility ATX to anyone considering fertility care or donation.
    Sep 27, 2024
    Love Tania!! I had a wonderful experience with everyone at Aspire!
    Oct 6, 2024
    Tania was very patient and answered every question. I would absolutely recommend her to anyone seeking fertility treatment. She is very knowledgeable.
    Oct 3, 2024
    Wonderful clinic—they are friendly and knowledgeable. I had a very positive experience with NP Tania Yousaf and the helpful nurses.
    Oct 11, 2024
    Great team and great clinic. Everyone is very kind and welcoming. No matter what time of day you visit, you receive the same level of care. They never make you feel rushed or like you are just another number. Every one of them takes excellent care of you and explains the entire process in detail. I highly recommend this clinic to anyone looking for one.
    Oct 11, 2024
    We received excellent care at Aspire. All the doctors are wonderful. Dr. Prokai goes above and beyond for his patients.
    Oct 9, 2024
    Oct 8, 2024
    Dr. Kelly is very easy to talk to and a great listener. I felt she understood my fertility concerns.
    Oct 8, 2024
    Jan 17, 2025
    Tania is an excellent nurse. She made me feel comfortable and is very knowledgeable.
    Jan 12, 2025
    Tania at Aspire Fertility embodies everything you want in a fertility nurse: kindness, compassion, gentleness, and genuine care. I am very grateful for every interaction with her.
    Jan 3, 2025
    Dr. Prokai got my wife pregnant! Twice! But we asked him to! I cannot say enough good things about how the Aspire Fertility team changed our lives.
    Dec 25, 2024
    Dec 21, 2024
    I left Texas Fertility Center in Central Texas and came here. I felt much better; the technology and doctors are up to date, and they made me feel welcome and comfortable. I was about to start treatment when I became pregnant! The doctor even said he could see on my ultrasound that I had ovulated and might be pregnant. He was right!
    Jan 24, 2025
    Dr. Wu is the best, and the team is very friendly and responds quickly at every step!! It was a pleasure to be their patient.
    Feb 9, 2025
    Feb 6, 2025
    The care team is first-rate! From the doctors and clinical staff to the front desk team, everyone is helpful and kind.
    Jan 30, 2025
    *Women of color, beware* Read all the reviews. If you are a woman of color or do not fit the mold of a traditional white woman, you may want to find another fertility office. This office's nurses and staff are not very diverse. On the day of my egg retrieval in 09/24, the nurses made my experience so painful that I have not returned to the doctor's office since. They were racist and deeply biased against me, making me feel like a criminal because my transportation did not arrive and threatening to call the police if I tried to leave. Please note that after my procedure I was still connected to an IV. I had committed no crime; I was simply a Black woman without support. Then they called me and made me feel inferior ‘because everyone else found a ride.’ Many other women of color have had terrible experiences here. I do not recommend it, especially in the current climate in this country. Find another office!!!!
    Feb 12, 2025
    Very attentive, professional, and knowledgeable.
    Feb 13, 2025
    Feb 19, 2025
    I delayed leaving this review because I worried I might someday need this clinic again to complete a transfer. But after all the nonsense with billing, I would rather use someone else. That is unfortunate because Tanya and Dr. Prokai are both wonderful. Financial adviser Casey is a joke and has no idea what she is doing. I have now waited more than a year for a refund. Before my egg-freezing cycle, Aspire charged me $3100 in advance. Insurance paid most of it, and I actually owed only about $1000. They can see my coverage and should be able to calculate what I owe. During the past 12 months, they repeatedly delayed, submitted duplicate claims, and refused to send basic clinical records for claims, doing everything possible to prevent my insurer from processing matters. Even now, a year later, they still claim there is a pending claim, although there is not, and say they cannot refund me until it is processed. I spent hours on the phone with Cigna trying to resolve this. Every time we tried to reach someone at Aspire, we could not, not even a receptionist. Despite many Google reviews very similar to mine, I went there only because they were the only nearby Austin clinic accepting Cigna. Huge mistake. During this highly stressful period of your life, find another clinic. I cannot imagine having to undergo multiple retrievals and transfers with them. They might take a great deal of my money. These business practices are criminal. I am certain I am not the only person they treat this way. I am glad it was only $2000. I suspect they are holding much more from unsuspecting women and families.
    Feb 26, 2025
    Jun 18, 2025
    Great experience with transporting our embryos and with the 3rd party coordinator, Antonella! We're transferring our embryos to our surrogate within the next couple of weeks and can't say enough about the service so far with Aspire. Dr. Kelly is fantastic, warm, friendly and seems like her plans are empirically based, which is refreshing. We had a very negative experience with Texas Fertility and Dr. Probst, but things happen for a reason. Here we are with a new team.
    Jun 13, 2025
    Jun 5, 2025
    Tania was amazing! She took the time to explain the entire IVF process in detail and answered all my questions. If you are looking for a caring IVF team, Aspire Austin is the place to go!
    May 29, 2025
    I froze my eggs at Aspire Fertility in February. I had my first online consultation with Dr. Kelley in December, when she gave a broad overview of testing, injections, monitoring, and retrieval. I asked nothing because I did not know what to ask. Costs were not discussed, and I assumed someone would discuss them later. At my testing appointment, the nurse practitioner explained what she was looking for on ultrasound and said she would tell me the next steps after the blood results. Two weeks passed with no news. I messaged the doctor through the app and explained that I hoped to start with my next menstrual cycle, 10 days away. A nurse said that was fine; I only needed to sign the financial agreement and would receive medication within days. She did not explain that signing would generate a $10,000 electronic bill, with no mention of payment plans or installments. Fortunately, I was prepared to pay out of pocket. It was hard to find the right person for questions, which could delay medication ordering. Aspire uses a third party for medication orders. They sent mine to the wrong pharmacy and could not redirect it, so I had to call for a transfer. Some prior authorizations were delayed, and the third party had no way to expedite them. I had to ask Aspire for an urgent order. This phone tag took hours. My final medications arrived the morning treatment began, only because I persisted. The first appointment felt chaotic. My provider said, “You know what to do,” but I did not. Dr. Prokai, who was not my doctor, performed an ultrasound, said I would receive injection training videos that evening, and dismissed me. They told the front desk I felt unprepared. A medical assistant returned and asked what questions I had, but I still had none because I did not know enough to know what I did not know. The videos were detailed but omitted what injections might feel like, that I might not want to be alone, or that I might need to sit down. Thankfully, a friend insisted on staying. I fainted after my first injection. I had no emergency contact and called a physician friend for advice. Had I been alone, I might have quit immediately. I wish I had known how much support I would need. Friends came over during injections for the first several nights. I asked Dr. Kelley to perform my second ultrasound and told her how stressful the medical issues, unexpected costs, and poor communication had been. She said nurse Rachel had answered all my messages, which was true—but only after I worked out what to ask. Her response was, “I'm sorry you had that experience,” as though she were not central to it. Treatment continued. I learned about fatigue, mood changes, and discomfort through Google. Monitoring occurred during work hours and could not be scheduled. Retrieval required a full day off. Thankfully my job was flexible, but Aspire never discussed the scheduling impact. I received my calendar the day treatment began. To my surprise, Dr. Prokai performed my egg retrieval, although by then I trusted him more than Dr. Kelley. They never explained that someone other than my doctor might perform it. No one told me what happened to my eggs. I had to ask. Nurse Rachel said they were “safely stored.” A week later, the laboratory director called and explained more clearly. I also had to ask about storage fees. Despite repeated requests, I never spoke with the clinic manager, so I contacted a patient experience representative. Aspire's communication, patient support, and transparency were terrible. I had to advocate for myself at every step. I was fortunate to have good friends, financial resources, and a flexible job. I would not recommend Aspire to anyone without strong outside support and time to learn and manage the process themselves.
    May 23, 2025
    “Every time I call, they do not answer. My calls always go to voicemail.” This is extremely frustrating.
    Jul 7, 2025
    After visiting another fertility clinic, I felt very discouraged about the entire IVF process. Aspire Fertility changed everything. For the first time, I found a clinic where I truly felt at ease. When uncertainties arose, the staff addressed them quickly and made the process as simple as possible. They arrange everything, from quick Zoom appointments for clarification to scheduling and financing. Angela Kelly's team is wonderful and answers questions promptly. They are knowledgeable, caring professionals who make you feel valued rather than like a number. Their portal makes communication easy, and they continually seek feedback to improve. Because of my circumstances, I may need another IVF cycle, and I only wish I had gone to Aspire Fertility first. I cannot emphasize enough that this is the best clinic for fertility care. Do not make my mistake by going elsewhere first.
    Jul 4, 2025
    Dr. Prokai is wonderful. He is highly skilled and the best doctor I have met. Aspire's staff are excellent and respond very quickly to portal messages, usually the same day. I would recommend this clinic to anyone seeking fertility care.
    Jul 3, 2025
    Stay away from this clinic. Unless you are booking as a new patient, it is impossible to speak with anyone. They are excellent at scheduling and responding promptly when they want to collect money, but they disappear when they owe you money. We have been fighting with them since April 2025 and still have no resolution. I have never experienced this level of unprofessional conduct at a medical facility.
    Jul 2, 2025
    Patient support is nonexistent, and the finance team took an entire week to respond about an invoice. In fact, they never responded; I finally reached them by phone after leaving five voicemails. Clinical support is also nonexistent. Nurses respond to messages only between 7:30 and 8:30 a.m., or you must wait a day for a reply. For my first appointment, they scheduled bloodwork at a downtown clinic and then an ultrasound at the same location. The clinic appears severely understaffed and overwhelmed. The last time I visited, there were 18 people in the waiting room. I was so shocked that I counted them. Proceed with caution.
    Jun 29, 2025
    The staff are completely unresponsive, and it is impossible to get answers. They could not provide an estimate for the consultation fee. When my boyfriend tried to schedule self-pay testing, they said he needed a referral. Even after he obtained one, they ignored him completely. When you are spending $10,000 and putting your body through tremendous strain, you need a clinic that communicates effectively, but unfortunately this one cannot. I thought the nurses/doctors might be better because the clinic's overall ratings are high, so I do not know how they decide who receives good care and who is completely ignored, but beware!!
    Jul 25, 2025
    Aug 24, 2025
    Aug 29, 2025
    The staff were very friendly, the doctor explained everything well, and the entire team was kind and professional. My visit was perfect.
    Sep 16, 2025
    I scheduled an appointment at a clinic listed at a North Austin address. I never received a confirmation email or was told that I had to install an app to get any information. I eventually went to the clinic I had called to schedule, but it was closed. I called the main line 10 times with no answer or callback. I was finally told I had to drive twice as far to another clinic. They never contacted me to discuss my test results. They expected me to read and interpret my own medical records. They submitted a second referral for my wife but lost it. I had to resubmit it more than a week later before they called me back. When I first contacted them, they said no consultation was needed. When scheduling, they said one was required. There is a complete lack of communication. They have only caused me headaches.
    Oct 14, 2025
    ***Update***: Aspire, I saw your response to my Google review. As a Black woman, I feel no need to call and discuss my experience further. Deep down, I know that nothing will truly be done to address the racism embedded in your system. No matter how many laws or policies are created to supposedly "protect" people who look like me, they cannot change what resides in a person’s heart. At this point, your apology means nothing to me. What it does make clear is that I need to stop placing trust in a system built by—and for—people who view those who look like me as less than human. My experience with Aspire left me deeply disappointed. I invested time, money, and energy into a system that, in practice, didn’t seem built to support people who look like me. The doctor I saw was dismissive and unwilling to listen or explore alternative options. Throughout my time as a patient, I couldn’t shake the feeling that I was encountering a subtle form of racism. It felt as though, had I been of a different race, more care, empathy, and treatment options would have been readily offered.
    Oct 4, 2025
    I am writing this review to thank ALL of the kind, caring and compassionate team members at Aspire Fertility who helped us on our fertility journey. We came to Aspire having already completed several fertility treatments at another clinic and feeling disheartened by the lack of success. What made Aspire experience different, was that we didn't feel like we were "just a number." Even though I did not see my doctor as frequently as I would have liked (I get it -- doctors are busy!) I received the best care from every person I interacted with (shout out to the girl who did my ultrasounds, you are the BEST, and my nurse who was always ON IT with every question or concern I had, and even the super nice doctor and anesthesiologist who did my retrieval). We are happy to say that we are finally moving on to the next chapter of our lives - thank you Aspire!
    Sep 25, 2025
    Dr. Angela Kelley is amazing! After a terrible 18-month experience at another clinic, I was referred here and quickly felt at home. From the warm, friendly staff to Dr. Kelley treating me like a person, understanding my medical history, and recommending the treatment best suited to me, this was the first time I felt a clinic genuinely wanted me to become pregnant rather than simply make money. Dr. Kelley is very optimistic and made me feel completely comfortable. Long story short, I was not at this clinic long because I became pregnant on the first try, and I will always be grateful :)
    Sep 25, 2025
    Sep 23, 2025
    Nov 22, 2025
    I absolutely love Tanya. Her explanations are excellent and easy to understand. She is highly knowledgeable and approachable.
    Nov 22, 2025
    Nov 11, 2025
    I was not trying to become pregnant; I only wanted to see whether anything was wrong. They were very professional, and my doctor was incredibly intelligent. Even better, she looked like me. I learned so much. I love this place!
    Nov 8, 2025
    My experience with Dr. Kelly and Aspire was terrible. They made an already stressful and emotionally difficult fertility journey even worse. Communication with Dr. Kelly was extremely poor. She repeatedly said she would do something but never followed through. When you try to contact her or her team, no one responds. My husband and I also had numerous problems with billing. For 8 months, they kept telling us they were addressing a dispute with our insurance company. We had to keep calling and messaging through the app for updates, but the issue remains unresolved. We wasted nearly a year trying to conceive while dealing with Dr. Kelly and the entire Aspire team.
    Nov 8, 2025
    I had a truly wonderful experience with my provider, Ms. Tanya. She is excellent and highly knowledgeable. Whenever I had a question, she answered patiently and thoroughly until I fully understood. She made me feel very comfortable and excited about the experience. The entire process was absolutely wonderful!
    Dec 17, 2025
    I completed two treatment cycles at Aspire Fertility Clinic, but unfortunately the experience was consistently chaotic and stressful. The first cycle was very difficult, and I expected the clinic to address the problems during the second, but it did not. During last year's first cycle, my medications were sent to six different pharmacies despite my providing all insurance information in advance. The clinic repeatedly told me to call each pharmacy myself to resolve matters and obtain medication on time. The situation became so bad that my husband had to visit the clinic manager in person to coordinate care. Throughout the cycle, I felt left to figure out scans, bloodwork, and even birth-control use without clear guidance. When the second cycle began this October, I expected the pharmacy issues to be resolved. Instead, medications again moved between several pharmacies, causing delays and postponing treatment. Although insurance covered my egg retrieval, communication between the clinic and insurer remained poor. I received more than a dozen collection emails demanding payment I did not owe. The current clinic manager said the issue had been resolved by the account manager, yet payment notices continued. My emails and calls now go unanswered, and I worry this mismanagement will damage my credit or leave me responsible for money I do not owe. I do not know whether legal action is the only remaining option. Fertility treatment is already physically and emotionally exhausting. Patients should not also have to manage pharmacy coordination, billing disputes, and unanswered messages. Aspire fell far below the standard patients deserve for organization, communication, and support.
    Dec 17, 2025
    If negative ratings were possible, I would give Aspire Fertility one. The clinic's billing is terrible. IVF is already emotionally stressful and painful, and paying to have our beloved baby was difficult enough. Aspire makes matters worse by not communicating. Carefully review every bill sent to you and your insurer. Aspire charged me thousands of dollars multiple times for the same services, and I paid far more than I owed. Had I not noticed, I might have overpaid by more than $10,000. If duplicate charges lead you to overpay, do not expect a refund. Instead, Aspire may send your account to collections—even though I owed nothing and had receipts proving every charge was paid by me or insurance. The collection agency needed Aspire to provide updated information to remove the item from my credit report. Aspire apparently knew how to send information that damaged my credit but not how to submit an update removing the debt. I waited more than three months for a return call. LAUREN DANIELS from billing finally called but was no help. She claimed Aspire could do nothing once the matter went to collections, while the agency said it needed Aspire to verify payment, which Ms. Daniels refused to do. ASPIRE FERTILITY is a joke. Find another IVF clinic; this journey is already hard enough. I never write reviews, but this experience required one. They tried to overcharge me by more than $10,000 in addition to thousands I paid out of pocket while also billing insurance. They refused a refund and refused to remove the item from my credit report. Aspire is a scam. Be careful!!!
    Dec 8, 2025
    I had an excellent egg-retrieval experience. The team was friendly and professional, and they are one of the few clinics that works with my insurance. Highly recommended!
    Dec 6, 2025
    Dec 5, 2025
    A very pleasant and informative visit. She explained everything clearly, and my partner and I cannot wait to begin this journey with her.
    Mar 18, 2026
    Dealing with the financial and billing team has been a nightmare. They cannot provide clear answers. Before my appointment, they misled me and left me unaware of the costs; now the amount due in the portal keeps changing. They update the number without providing an itemized bill, so I do not know what I am paying for. I repeatedly tried to resolve this privately, but Aspire never contacted me to explain or address it, so I am sharing my experience publicly. For over a month, I have asked to speak with a supervisor. They always say they will leave a message, but no supervisor has contacted me. I also contacted various teams through the portal, and they only said they would ask finance to call. Other reviews suggest this is a common problem. Fertility is already a vulnerable issue, and women spend time, effort, and often years of savings to preserve their options. This is especially frustrating.
    Feb 2, 2026
    He answered questions very well, made me feel comfortable, and was easy to talk to.
    Jan 24, 2026
    This is the best service I have experienced in the area. Dr. Kelly is honest, reliable, and professional and truly puts patients' needs first. Aspire has excellent facilities and offers a refreshing, people-first approach to egg freezing. If you want a clinic that prioritizes patient health over profit, this is it!
    Jan 24, 2026
    I really like my doctor, Olivia. She is a very kind and respectful person. I appreciate how she handles the medical issues we discuss. Now I trust only God and you. Thank you...
    Jan 16, 2026
    Feb 23, 2026
    Feb 19, 2026
    Do not go to Aspire in Austin. The clinical staff repeatedly make mistakes, management and employees are completely incompetent, and patients are treated like sources of money without compassion. Austin has many other excellent clinics—go elsewhere!
    Feb 18, 2026
    Update: After I posted my complaint, the financial manager called—not to apologize for delaying my treatment, but to ‘educate’ me about how fortunate I was to have good insurance. She admitted they impose long waiting periods on everyone as standard policy to avoid liability. Her attitude was arrogant and missed the point: I already had the approval documents ready, but they refused to review them. This clinic treats patients as numbers to process rather than people who must follow fertility timelines. Original review: I am writing to warn other patients with strict fertility timelines. Although the clinic’s clinical care may be adequate, its financial and administrative team is completely disconnected from the realities of fertility treatment. I urgently needed an ultrasound scheduled for the next day to remain within my clinical window. I proactively emailed the finance team with proof of insurance to prevent a delay. Instead of helping, they sent a generic template stating that standard approval takes ‘7–10 business days.’ Telling an infertility patient who needs care tomorrow to wait two weeks for administrative paperwork—especially after the patient has submitted all required documents—is negligent. It felt as though bureaucracy was being used to mock me while my treatment window closed. This process is already stressful, and it is even worse when administrative staff obstruct treatment. If your schedule is tight or time-sensitive, proceed cautiously and do not expect this clinic to process your paperwork promptly.
    Feb 12, 2026
    I do not know Dr. Kelley well, but her care team is extremely inefficient. They seem to take the next step only after repeated reminders, which is very frustrating. I feel I wasted more than a year here. Even after more than three IUI cycles, they showed no urgency or proactive planning. If you have other options, I strongly recommend avoiding Aspire Fertility.
    Feb 12, 2026
    I am very satisfied with my IVF experience here. Every doctor and nurse I met was warm and thoughtful, especially Dr. Oliva and nurses Laurel and Maddie, who helped me relax when I was extremely nervous. My primary nurse Rachel was also wonderful. She was very patient and responded promptly whenever I messaged her through the app. Even the anesthesiologist and IVF laboratory staff I met on retrieval day seemed to genuinely love their work. I am very happy—thank you!
    Mar 10, 2026
    The reviews here are greatly exaggerated. This is the most poorly communicating and careless clinic I have encountered. The office looks luxurious, but that is all. Examples of their negligent patient care include: They referred us to another specialist with the wrong date of birth. They never billed insurance correctly. We called four times over three months, yet emails continued showing a false balance. They performed blood tests too early; another fertility specialist explained that the results could not reflect our true situation. Across three visits, the nurse never explained the stages or timing of IVF, leaving us with almost no understanding of the process. Our next clinic took time to explain everything thoroughly. When we requested that records be sent to another clinic, the receiving doctor said they were incomplete. I called five times in one week but could not reach a nurse, medical assistant, records administrator, or anyone else, and nobody returned our calls. I recommend staying away from this clinic, even if it looks warm and comfortable.
    Mar 6, 2026
    My child is now over a year and a half old, so this review is long overdue. We are deeply grateful to Aspire for helping us build our family! Dr. Prokai is compassionate, understanding, attentive, and always puts patients' needs first. Special thanks to Jenna, who was also outstanding. IVF and fertility treatment can be an exhausting whirlwind. Aspire's medical team were true partners throughout the journey, and I highly recommend them. Thank you so much, Dr. Prokai!
    Mar 5, 2026
    Tania was amazing. She answered all my questions and was very knowledgeable. She was thoughtful, kind, and gentle. Thank you, dear 🥰🥰 Update: My modified natural protocol and frozen embryo transfer were successful, and I now have a 19-day-old daughter. I thank Dr. Kelly and her entire team for giving me the most precious gift—my beautiful Unique Grace 🥰🥰
    Apr 17, 2026
    Apr 17, 2026
    May 12, 2026
    Dr. Kelley is incredibly thorough, attentive, and knowledgeable, and she always takes the time to truly listen and answer every question I have. She has such a calming presence and consistently puts my worries at ease, especially during difficult and emotional moments. Her nurses, Taylor, Jenna, and Rachel, are absolutely amazing as well. They are super responsive, kind, compassionate, and always willing to answer any questions.
    May 8, 2026
    It is impossible to reach anyone by phone. I had testing last month and still no one has contacted me for follow-up. I cannot afford any more delays. I am preparing to change clinics.
    May 6, 2026
    Apr 24, 2026
    Title: Unprofessional, Unreliable, and Exhausting—Stay Away My wife and I came to Aspire Fertility at one of the most vulnerable times in our lives, hoping for support and professional help. Instead, we encountered an unacceptable level of inefficiency and poor communication from a medical provider. Communication at this clinic is virtually nonexistent. Reaching the clinical team is a nightmare; their voicemail is often full and cannot accept messages. When you finally reach someone, they cannot answer even basic questions. Instead of helping, they repeatedly direct you to the Prelude App because it is supposedly "more efficient," rather than connecting you directly with support. It felt like a deliberate way to avoid responsibility, and the app proved as useless as their phone system. They promised callbacks that never came, leaving us without answers. After we decided to transfer to another provider, the refund process was even worse. Through the app, we were told that a refund for services not yet provided would take about 60 days because of a cumbersome manual review and mailing process. We waited patiently for 10 weeks and urgently needed the money to begin treatment at another fertility clinic in Austin. When the check still had not arrived, we contacted them and were told the refund had been returned to my card in week eight. They never notified us that the refund method had changed or that the matter had been "resolved." Because of their incorrect internal information and complete lack of transparency, we waited more than two months for a check that was never coming. This level of administrative negligence is extremely disappointing. For a clinic serving families hoping to have children, their lack of compassion and basic customer service is disgraceful. If you want a team that values your time, money, and emotional well-being, go elsewhere.
    Apr 24, 2026
    I really like her. She is energetic and knowledgeable and takes time to answer questions.
    May 23, 2026
    I cannot say enough good things about this clinic. Everything was excellent from start to finish. Dr. Kelly is highly skilled, and her meticulous service and warm, attentive care meant so much to us. She supported us throughout the entire process. Our nurse, Rachel, was also excellent and patiently answered all our questions. The clinic's online platform was very easy to use. Everyone was welcoming, and we are deeply grateful to the entire team.
    May 18, 2026
    I recently transferred from two other clinics to Aspire Fertility, and the difference in service is remarkable. From the first consultation, Dr. Oliva was excellent. She is warm, knowledgeable, and skilled at explaining complex medical information in clear terms that anyone can understand, even without a medical background. I feel very reassured having her guide me through the process. I must especially thank her physician assistant/medical assistant, Chinyere, who is truly outstanding. I arrive at every visit with many questions and concerns, and she not only responds promptly and thoroughly but also calls to ensure I fully understand and feel comfortable before proceeding. I can only imagine how many other patients she manages, yet she always makes me feel genuinely heard. She has relieved so much of my stress, and I feel very fortunate to be in her care. I highly recommend Aspire Fertility, especially Dr. Oliva and Chinyere!
    Jun 18, 2026
    客户服务和对待“患者”的态度极其糟糕。 多次通过他们的门户网站联系客服，却迟迟得不到回复或根本没有回复（尽管他们坚持只通过门户网站沟通）。 强烈建议您不要选择这家公司。
    Jun 15, 2026
    糟糕透了。完全缺乏沟通，也无法提供预约所需的必要信息。电话永远无人接听，凯利医生的患者护理协调员也对应用程序上的消息置之不理。如果你想要最起码的关怀和责任感，千万别来这里。
    Jun 13, 2026
    我的问题已解决，所以想更新一下我的评价。感谢您的帮助。 另外，我认为沟通方面还有提升空间，但无论如何，感谢您解决问题。
    Jun 12, 2026
    塔尼亚真是太棒了！和她合作非常愉快。她会非常清楚地解释整个流程，并随时讨论下一步的步骤。她让整个过程变得轻松无比。谢谢你，塔尼亚！
    Nov 21, 2024
    Dr. Deborah Ikhena-Abel made us feel safe and welcome during our initial visit. She took the time to ask questions and listen thoroughly as we expressed our wishes and concerns. Together, we developed the first steps of our fertility plan and left feeling grounded and confident. We are doing everything we can to conceive our first child. The nurses were very friendly and welcoming, both when we arrived and during other interactions in the laboratory. We are excited to continue working with this team and would definitely recommend them to other women and couples trying to conceive.
    May 20, 2025
    From the moment I walked into Aspire Fertility – Domain, I felt supported and cared for. Every staff member was wonderful—kind, attentive, and genuinely invested in my treatment. What could have been an overwhelming and frightening experience became much easier because of this excellent team. My physician was compassionate and knowledgeable and took time to explain everything in detail, making me feel confident and reassured. They even took exceptional care of my husband during a blood draw. When he began to feel faint, the staff immediately brought apple juice, crackers, and snacks to help him recover. It was very reassuring to see them treat him with the same kindness they showed me. Thank you for your thoughtfulness and support throughout. We truly felt at ease.
    Apr 19, 2025
    I honestly do not know where to begin because words can never fully express my gratitude to Dr. Debo Ikhena-Abel at Aspire Fertility. I am currently pregnant with baby number two, and I truly believe none of this would have been possible without her. From our first appointment, I knew I was receiving the best care. Dr. Debo combines extraordinary expertise, calm reassurance, and genuine compassion, making you feel like family rather than simply another patient. As someone with PCOS, I always knew pregnancy might be challenging, but Dr. Debo never let me feel discouraged. She approached my journey with such personalized care and confidence that she put my mind and heart at ease. She explained everything clearly, patiently answered every question, and helped me feel empowered throughout. The treatment, timing, and decisions were all thoughtfully planned and executed. I still cannot believe how smoothly everything went. It felt like magic, but I know it was truly the result of Dr. Debo’s skill and dedication. She knew exactly what she was doing at every step, and I felt I was exactly where I needed to be. I must also praise the Aspire Fertility team. From the front desk and laboratory to the nurses, everyone was kind, welcoming, and very supportive. Jasmine on the nursing staff especially stood out; she is a gem. Dr. Debo is simply the best fertility physician! I sincerely believe she was meant for this work. She brings so many miracles into the world, and I feel very fortunate to be one of the lucky people under her care. If you are considering fertility treatment, especially if you have challenges or concerns, please see her. She truly is the best. Thank you, Dr. Debo, for changing our lives.
    Apr 19, 2025
    Wow. Today was my first meeting with Dr. Deborah Ikhena-Abel. I am moved and grateful that I found her and Aspire. Everyone my husband and I met was lovely, from the front-desk staff and nurses to everyone in between. Before the appointment, I had questions and contacted the patient portal. Every response was prompt, kind, and helpful. Dr. Ikhena-Abel took time to understand our goals for today’s appointment. I felt cared for and understood and never felt rushed. I did not expect any answers today, but she diagnosed a longstanding problem that other physicians had overlooked or misdiagnosed. I was so relieved I could have cried. We have an excellent plan that we can confidently follow, and I am pleased to have Aspire Fertility and Dr. Ikhena-Abel managing my care. She is a gem. I cannot recommend her and this office highly enough.
    Mar 23, 2025
    Sadly, this clinic is definitely in it for the money. I understand this is a fertility clinic, but all the OBGYN offices I've been to in the past were pretty good at responding to messages in regards to lab results. Here at Aspire, they require you to have a visit (in person or virtual) to discuss results - despite it just being 1 marker that is not within normal boundaries. As a worker in the health field myself, I asked if this would be part of the initial consultation of hundreds of dollars. They stated it will not incur costs. Well, Dr. Deborah Ikhena-Abel and I had a virtual meeting for 5 minutes max and I got billed for that visit. Also, when I went to the OBGYN 2 weeks after my visit at Aspire, the OBGYN was suprised that the fertility clinic ran a whole "OB panel" without being pregnant.
    Mar 17, 2025
    Do not go here! Their billing is incorrect, and they charge astronomical amounts after processing insurance and telling you that you are covered. The physicians are young and lack knowledge, especially regarding specialized issues such as autoimmune disorders and PCOS. Go elsewhere!
    Aug 14, 2025
    My OB-GYN and a friend, both IVF patients, recommended this clinic. It has the worst communication and billing of any medical practice I have used. 1. Initial visit 45 minutes late: longer visits happen, but 45 minutes is unacceptable. Patients pay late or cancellation fees, so why not charge late doctors? Better scheduling was needed; my husband and I were late for work. 2. Unclear billing: my employer covers some fertility costs, so I need itemized invoices. The portal shows only balances, without charges or details. Requested invoices still did not meet employer requirements. 3. Severe communication delays: aside from front-desk scheduling, most contact uses messaging. At 35, time matters, yet replies take a long time and phone contact is impossible. They work on their schedule, not yours. Initial testing was useful, but the overall experience was poor, and I found another clinic. Other Aspire locations may be better, but I do not recommend this one.
    Dec 8, 2025
    I had a very good experience at this clinic. The team was kind and thoughtful. Trying to conceive is always stressful, but my concerns were never dismissed and they always listened carefully. I am surprised by the negative reviews because my experience was excellent!
    Dec 2, 2025
    The worst service I have ever encountered. I strongly advise against using them unless you want incompetent staff handling your concerns.
    Feb 12, 2026
    I am very pleased with my IVF experience here. Every doctor and nurse I met was warm and thoughtful. Even the anesthesiologist and IVF laboratory staff I encountered on egg-retrieval day seemed to truly love their work. I am a happy patient—thank you!
    Feb 28, 2026
    This was absolutely the worst experience I have ever had. Coordination was chaotic, and the medical management was a mess. They failed to send my medication three times, forcing me to wait until my next menstrual cycle and delaying treatment by an entire month. Time is critical in infertility treatment, yet they acted as though it did not matter. They strongly recommend using the Prelude app for communication, but even the most basic questions take 10 days to receive a response. Ten days, while I was taking medications with strict timing requirements. Their attitude was entirely, 'Not my problem.' There was no accountability, urgency, or ownership. This level of disorganization is completely unacceptable for something so important and emotionally significant. I would not recommend them to anyone.
    Jun 3, 2026
    我拖了好一阵子才写这篇评论。目前我已经在两家不同的诊所接受了三年的生育治疗。第一家诊所是德克萨斯生育中心 (TFC)，非常棒，但是我的保险不涵盖他们的治疗，所以我不得不去别的地方做试管婴儿。巧合的是，我搬到了奥斯汀北部，找到了这家诊所，因为它离我家最近，而且接受我的保险。 Aspire Fertility Domain (AF-D) 感觉就像是奥斯汀主诊所的附属诊所，位置比较偏远，沟通和支持资源也相对不足。我一路走来都不得不自己争取权益。我不得不主动询问药物、保险、预约安排等问题，而且我的护理团队还会突然冒出一些莫名其妙的信息，既没有解释原因，也没有道歉，更没有考虑到我当时面临的种种困难，比如要兼顾全职工作、就医和购买那些似乎总是急需的药物。 Prelude App 非常方便，但账单出现过错误，而且消息传递功能笨拙、随机且不连贯。不过，我指出的账单错误很快就得到了纠正。除非你确切知道账单上的内容，否则不要付款。该应用程序实际上并没有提供任何账单说明。另一方面，能把所有化验结果、消息和用药计划都集中在一个地方，确实非常方便…… Domain 的办公楼有点破旧，维护和维修需要几个月的时间，所以地板或墙上经常会留下一些纸板遮盖物或油漆胶带。我确信办公室的维护与 AF-D 无关，但当你处于排卵期，不得不每隔一天就拖着疲惫的身体去那里接受各种检查时，确实会让人感到精神上的折磨。不过，Aspire Fertility 的办公室本身色彩鲜艳、干净整洁、温馨舒适。候诊室有助于放松心情，病房也很舒适。 伊克纳-阿贝尔医生简直是天赐之福。她医术精湛，待人友善，体贴入微。诊所的员工也都很棒，他们热情友好，乐于助人，而且工作效率很高。不过，他们毕竟是医护人员，所以你糟糕的化验结果对他们来说只是家常便饭，因此有时他们的互动可能不够真诚，也无法真正体谅你的特殊情况。毕竟，他们要照顾很多像你一样的患者。 总的来说，这家诊所只是个办公地点。真正影响诊所体验的是你的生育之旅。我希望情况并非如此，但女士们，请做好充分的准备，积极主动地关注你的生育情况。多问问题，做好笔记，仔细核对账单，并联系所有相关的医疗机构。把这家诊所当作实现目标的途径。这里的人都很好，但一定要保护好自己的身心健康。你会挺过去的，这的确是个不错的诊所。 请记住，你同时也是这家诊所和他们位于奥斯汀的主诊所的患者，如果你想转到其他诊所，可以随时联系。幸运的是，两家诊所的系统都一样，所以随机去一家做个检查，可以换换口味。对我来说，AF-D 离我家很近，而且候诊室很少拥挤。我给三星，因为我还在纠结这家诊所到底是好是坏，哈哈。我觉得答案应该介于两者之间。
    Jun 25, 2026
    千万别去这家诊所！！！简直是我去过的最差的诊所！！！绝对是最差劲的诊所！我真想知道他们是怎么进行背景调查的，又是怎么招行政人员的——他们的服务让我痛苦不堪。我的保险是通过Maven购买的，诊所一开始说会按流程办事，结果却把所有费用都算在了我的账上。我的保险公司什么都没收到。我丈夫只是简单地请前台女士把病历摘要和处方单的PDF文件发给他。没想到她竟然用极其粗鲁无礼的语气说：“我不知道怎么把文件转换成PDF，你是这么说的吗？你只能从App里下载了。” 我简直不敢相信自己的耳朵。我理解诊所需要雇用退休人员，因为他们愿意接受较低的工资——但是请你们雇用一些有能力的人吧，ASPIRE！！！这太荒谬了！！！现在我得处理几百美元的保险理赔和账单问题，就因为你们的行政人员一开始根本没把账单寄过来！！！这是我第一次去生育诊所，只是想和我丈夫做个检查。毫无疑问，阿贝尔医生很棒，她资历深厚，资质合格。但是，不仅仅是医生，而是所有人，都抱着一种想方设法从人们身上榨取尽可能多的钱的想法，因为人们急需用钱，愿意付出任何代价来拥有孩子——这简直是犯罪！！我不得不做各种血液检查、扫描、基因检测等等，结果还是被拒绝做试管婴儿，因为“医生说他们想先做其他治疗，最后再做试管婴儿”。我可能不是医疗专业人士，但我有权要求我想要的！！为了做这些不必要的检查和扫描等等，我们浪费了好几个月的时间。我觉得这还算可以接受——但以下几点绝对不行：1）前台人员态度恶劣，对你和你的丈夫无礼，因为他们自己根本不胜任工作，浪费别人的时间；2）实验室助理抽血时总是看电视或玩手机，完全不专心；3）没有好用的应用程序或沟通渠道与工作人员或医生联系——Prelude 应用程序简直烂透了！再次提醒，这家诊所是个陷阱，千万要小心！
    Jun 12, 2026
    他知识渊博，对我的生育问题非常有帮助。
    May 6, 2026
    Mar 20, 2026
    Feb 19, 2026
    Feb 19, 2026
    Dec 5, 2025
    Sep 22, 2025
    Very friendly. Everything is explained clearly so you understand and have realistic expectations.
    Aug 25, 2025
    She is amazing, personable, cheerful, and truly cares about me. I had attended another clinic before, but I trust her completely.
    Jul 17, 2025
    Jul 1, 2024
    I highly recommend the excellent service. Everyone was always positive and very supportive. Special thanks to ally Amrin Alycia Dr. Debo Jacqui Toyin *(my dog) Olivia (my other friend who put up with my antics) Darnisha and last but not least Dr. Yang Love you all. We will be back.
    Jul 2, 2024
    Jul 2, 2024
    I really appreciated how straightforward the process was!
    May 17, 2025
    I loved my experience with Aspire and Dr. Debo. The team responds quickly and answers questions promptly. I absolutely recommend Aspire if you are experiencing infertility. We are all working toward growing our families.
    May 22, 2025

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