Dr. Jenna McCarthy, United States
     
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Consultations 24
Reproductive Medicine
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Doctor Introduction

Dr. Jenna McCarthy, United States


Jenna McCarthy, MD, FACOG, is a board-certified reproductive endocrinologist who joined IVFMD in 2010 and practices at our Jupiter fertility clinic. She is dedicated to compassionate, patient-centered care and treats the whole patient to maximize treatment success.

 

After earning her undergraduate degree from Dartmouth College, Dr. McCarthy completed her medical training at the University of Michigan, home to one of the nation's top five women's health programs. She was among a small number of physicians selected by the American Board of Obstetrics and Gynecology to complete an integrated six-year residency/fellowship program. As a fellow, Dr. McCarthy received funding from the Fibroid Foundation and the National Institutes of Health for her work on uterine muscle stem cells.

 

Dr. McCarthy has published extensively and co-authored several book chapters on her principal research interests, including uterine fibroids, ovarian reserve, and fertility preservation. She has presented her research at national and international meetings and remains active in medical research and education as an ad hoc reviewer for Human Reproduction and the International Journal of Gynecology & Obstetrics and as a volunteer professor at the University of Miami School of Medicine.

 

Dr. McCarthy is the proud mother of two teenagers, who remind her every day why she is so passionate about helping people become parents.

 

Favorite quote:

 

"Hold the vision, trust the process."


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Location and Hours
345 Jupiter Lakes Blvd STE 102, Jupiter, FL 33458, United States
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  • Monday

    07: 00 - 16: 00

  • Tuesday

    07: 00 - 16: 00

  • Wednesday

    07: 00 - 16: 00

  • Thursday

    07: 00 - 16: 00

  • Friday

    07: 00 - 16: 00

  • Saturday

    Closed

  • Sunday

    Closed

    • Closed Now
    Affiliated Clinics
    IVFMD - Jupiter, United States
         
    • Reproductive Medicine
    Hours: 07: 00 - 16: 00
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    Featured Reviews
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    Dec 21, 2024
    Hello. I recently gave birth to my baby boy Rafael. I am extremely grateful for the exceptional care I received at IVFMD in Jupiter, Florida, which led to successful IVF treatment and pregnancy! From the moment I walked through the door, I felt supported and welcomed. Special thanks to Dr. Joelle Taylor for her expertise and knowledge. She guided me through every step with such professionalism and compassion, making a potentially intimidating experience manageable and hopeful. I also want to thank Dr. Enrique Soto at the Miami location for working with the embryologists to retrieve my eggs successfully, along with the nurse anesthetist and the entire staff! Dr. Soto devoted considerable time and effort to ensure that all my eggs were retrieved safely. I also want to extend my heartfelt thanks to Makayla at the front desk. Her friendly manner and helpful smile made every visit pleasant. Those small things make a difference! I also cannot forget to mention the outstanding nursing staff. Many thanks to Ms. Ashley and Ms. Alena for their consistent, excellent support and care throughout my journey. They were always there to answer my questions and guide me on everything I should and should not do. Whenever I needed them, they provided comfort, encouragement, and reassurance. I cannot imagine going through the process without them! Finally, I highly recommend IVFMD to anyone considering IVF. The combination of knowledgeable doctors and a caring team truly made all the difference. Thank you all for helping me have my precious Rafael. Happy holidays, and always stay safe and healthy. -Technician-
    Dec 20, 2024
    The customer service at the front desk is terrible.
    Dec 20, 2024
    Dr. McCarthy and the entire staff at IVFMD Jupiter are the most compassionate and professional medical team I have worked with. From the beginning and throughout the process, they were there to explain everything and keep me informed. I truly cannot describe how wonderful they are. I highly recommend them to anyone considering their services. Wonderful people supported my wife and me at every step.
    Dec 11, 2024
    The staff at Jupiter IVFMD are wonderful. Everyone is knowledgeable, kind, and generally on time. Given how emotional the process is, they were very reassuring, kept me informed at every step, and put me at ease. Thank you!
    Oct 25, 2024
    Jan 31, 2025
    Update: I emailed you three days ago. Unfortunately, no one in leadership has replied. This clinic made an already painful fertility journey even harder. I was repeatedly overcharged, misled about insurance coverage, and left to discover billing problems myself. Instead of refunding my overpayments, they reallocated them without notifying me. All this happened while I was trying to build a family. I deeply regret entrusting my care to them.
    Feb 13, 2025
    Mar 25, 2025
    Dr. Taylor and Dr. Nichols are both exceptional—compassionate, thorough, and always took the time to explain each step of the process. The nurse was consistently kind, responsive, and supportive, making a stressful journey feel manageable. Front desk staff were friendly and efficient, making check-ins and scheduling seamless. Highly recommend this team for anyone seeking fertility care.
    Mar 12, 2025
    Jun 23, 2025
    I recommend IVFMD Jupiter 100%! Their entire team, from the front desk to the nurses and doctors, is wonderful. Everyone is very kind, and whenever I need help, they do their best to assist me. Dr. McCarthy is amazing! She is very patient and reviews every detail carefully. She truly cares about her patients.
    Jun 21, 2025
    Their billing practices are completely unethical. Our transfer was canceled back in October 2024, and they withheld more than a thousand dollars, claiming they needed to wait until the insurance claim was complete. The claim has been finalized, and it is now July 2025, but we still have not received a refund. They escalated the matter to the corporate office, and we waited patiently, only to learn that they had called the corporate office and instructed them not to issue the refund because they would handle it themselves. This has been extremely difficult, and their billing practices are unethical. I will add that we truly liked Dr. McCarthy while we were there.
    Jun 11, 2025
    The doctor was very kind and patient and explained the entire process. The front desk staff and nurse practitioners were also very friendly and made us feel welcome. They helped us through every step and also provided financial assistance.
    May 21, 2025
    The staff and Dr. Nichols were wonderful. Proactive communication and scheduled outpatient follow-ups made such a sensitive treatment process easy and convenient. I highly recommend working with IVFMD during your fertility journey.
    May 21, 2025
    I had my egg retrieval yesterday. I was nervous, but everyone there made me feel at ease. I always recommend IVFMD!
    Aug 25, 2025
    I would give this place zero stars if I could! The billing problems never end. Be prepared for unexpected overcharges. There is no upfront communication and surprises everywhere. I am glad I did not complete treatment with them. This place is a scam trying to take your money. Beware!
    Sep 28, 2025
    Dr. McCarthy and the entire IVFMD team far exceeded our expectations. Having worked in a medical clinic, I understand the coordination, dedication, and commitment a team like theirs requires, and I was impressed. We are still on our path to parenthood, and when our journey took an unexpected turn earlier than planned, Dr. McCarthy went above and beyond to explain everything and remain transparent. This made the bad news easier to accept because we did not have to endlessly search Google. Thank you, Dr. McCarthy, for making us feel heard and cared for. Thank you to the entire medical team for answering our endless questions and always being just a chat message away. Thank you also to Stephanie and all the administrative staff, who were always there with smiles and positive attitudes when I needed them most. I would not wish infertility on anyone, but if you need support, IVFMD will do everything possible to provide the best care.
    Oct 19, 2025
    ☆☆☆☆☆ (0 stars) If I could give zero stars, I would. My experience with IVFMD was devastating emotionally, financially, and mentally. This clinic failed me at every turn. Communication was unbelievably poor. I sent message after message, sometimes about urgent medical concerns, and rarely received a response. When someone finally replied, it was days later and never provided the clarity or care I needed. I felt ignored, dismissed, and completely unsupported throughout. I developed no relationship or trust with my physician. Nurse Melanie connected with me more than the doctor did. Her genuine care and humanity only highlighted how cold and perfunctory the practice was. I was treated like a case number, not a patient with real feelings and dreams. Even after my doctor approved IUI, they made me undergo ridiculous hurdles that seemed designed only to delay treatment. They then betrayed my trust by scheduling my IUI in Miami with strangers—nurses who did not know me, my case, or care about it. Worse, they performed sperm separation without my consent and did not tell me until two days later. This was more than poor communication; it violated trust and medical ethics. When my HCG test was negative, one of the hardest moments of my life, their first response was not compassion but, ‘Do you want to try again? We can have finance calculate it.’ No humanity or care, just another sales pitch. As a Black woman, the medical system is set up to fail us, and IVFMD did exactly that. During one of my most vulnerable periods, I felt ignored, dismissed, and abandoned rather than supported. I would never recommend IVFMD, especially to anyone pursuing parenthood through an already physically and emotionally exhausting process. They care only about money, not people. A hopeful journey became a heartbreaking nightmare. IVFMD should be ashamed of how it treats people, particularly those who entrust it with their dream of parenthood.
    Oct 6, 2025
    I highly recommend IVFMD Jupiter! Dr. Bauer, her team, and all office staff are kind, knowledgeable, and helpful. After a difficult pregnancy and miscarriage, Dr. Bauer quickly diagnosed PCOS and developed a preconception plan to optimize my health. Under her guidance, we eventually conceived naturally. Although we experienced an ectopic pregnancy, her team’s support helped us through a difficult period. Thanks to Dr. Bauer, we no longer need further fertility treatment, and I am very grateful for her care and support!
    Nov 6, 2025
    Absolutely wonderful and such a caring team! Nicole was outstanding and repeatedly went above and beyond for us, making an anxiety-provoking situation much easier!
    Oct 28, 2025
    My wife and I were fortunate to find this clinic. We are normally selective about doctors, but after meeting Dr. Bower and her team, we knew we had made an excellent choice. Harper always welcomed me and made me feel at ease, especially when my wife could not accompany me. They were patient and thorough. The entire process took about 4–5 months from beginning to end, and our first IUI resulted in twin girls! Even the front desk staff celebrated with us. We had a wonderful experience with their guidance and support. I recommend Dr. Bower and her team at the Jupiter office to anyone who needs fertility care. They truly care!
    Jan 3, 2026
    The reception and administrative departments at this clinic are unbearable. It is extremely frustrating. Dr. McCarthy herself is good, but you have to tolerate being unable to reach anyone and long waits for every appointment.
    Dec 23, 2025
    I was charged $335 for a consultation without any prior notice. Worse, they weighed me in front of other patients because everyone was seated in the hallway. This clinic is disorganized, rude, and in violation of the No Surprises Act. I will contact an attorney. I would not recommend it even to my worst enemy.
    Jan 8, 2026
    Dr. Taylor and her entire team are wonderful. I feel fortunate to have had such a great experience at IVFMD Jupiter. Highly recommended!
    Mar 19, 2026
    Awful experience. Luckily we had only gone through initial testing. The staff is horrible, from finance, front desk, and our 3rd party consultant. Getting a simple question answered was like pulling teeth. We were going to keep moving forward since we had already started with IVFMD. The last straw was when we were told our doctor (Dr. Bauer) had suddenly “moved out of state”. They told us in order to see another doctor in their practice that we would need to pay a new patient consult fee (about $500 for the two of us). Seriously?! We decided to instead pay the fee to consult with a different clinic. We are happily patients of this new clinic and also surprised to see the difference in cost. IVFMD- no need to respond with your “apology and understanding” template.
    Mar 12, 2026
    I cannot praise this clinic enough. All the nurses, doctors, and medical assistants were wonderful and helped me throughout the process. During this very difficult time for patients, they were all kind, thoughtful, and supportive. Dr. McCarthy is a highly skilled physician, and we were fortunate to find him.
    Mar 6, 2026
    Do not go to this clinic! I wish I could give zero stars because the pain they caused me is beyond words. Dr. McCarthy recommended an invasive surgery I did not need and falsely claimed I might have scar tissue when I did not. Worse, they cost me thousands of dollars in duplicate testing and sent me to another doctor for an exam, who also said I did not need surgery. Although they had told me all costs would be self-pay, they also billed my insurance, leaving me to pay both ways. After a year and a half, I finally had a healthy baby through IVF at another clinic. That clinic never treated me this way, charged outrageous prices, or ordered unnecessary tests. I have never written a negative review before, but as a healthcare professional, I believe this reflects poor medical care and appalling handling of fraudulent billing. I would advise any patient or friend seeking a fertility specialist to avoid this clinic. Going there will waste your time, subject you to invasive testing, and leave you with charges ten times higher than expected.
    May 15, 2026
    This was a very disappointing experience. We scheduled a “free second opinion” consultation advertised on their website because we wanted to transfer care. It took enormous effort to finally book it, although the consultation itself was productive. Afterward, we encountered serious communication problems. They delayed responses to urgent matters and repeatedly transferred us by phone. Their phone system is a nightmare—cumbersome and inefficient. Because of poor communication, we missed the optimal timing for insemination, which was extremely disappointing. Our care coordinator never returned my two voicemails, and she appeared to work at the Miami location. I still have not heard from them. Worse, two months after the free consultation we received a bill. I called billing and wasted 45 minutes, only to be told, “We do not offer free consultations or second opinions.” The representative argued that my file never mentioned a free consultation, even though I explicitly requested a free second-opinion consultation when booking. This is textbook gaslighting. I sent them the IVFMD website link, which still advertises free second opinions, and am now waiting for a callback. Overall, the process was extremely frustrating and full of deflection and hassle. I strongly do not recommend them.
    Jun 26, 2026
    与卡奇医生合作非常愉快。我患有癌症，这也是我来到IVFMD的原因。卡奇医生非常理解我的情况，充满同情心，她确保我和我的丈夫完全了解我们所有的选择。 我们的试管婴儿协调员杜尔塞也给予了我们很大的帮助和支持。 然而，两位工作人员的出色表现也无法弥补我们在IVFMD遇到的其他工作人员的糟糕经历。首先，由于诊所沟通不畅，我们错过了初次检查的最佳时机，导致我们的检查时间安排与我的手术和其他治疗过于接近，最终我们不得不决定在癌症治疗前放弃试管婴儿周期。 此外，在多次抽血过程中，工作人员都难以找到血管，而我之前从未遇到过这种情况。每次预约后，我们都要等待超过45分钟，而且不是在诊室里，而是在走廊的长椅上。最后，他们还重复收取了我们最终没有进行的试管婴儿周期的费用。当我要求退还未提供的服务和重复收费的费用时，他们告诉我退款需要12周时间。我理解未提供的服务退款需要时间处理，但拒绝立即退还重复收费的费用是不道德的，甚至可能违法。我现在正在与许多不同的医疗机构和诊所打交道，但没有哪一家能比得上IVFMD给我带来的极度不满。
    Jun 24, 2026
    我唯一要说的优点就是泰勒/卡奇医生太棒了！她沟通能力强，善解人意，而且真的把我当人看待。 三年前这家诊所的运营状况要好得多。 不幸的是，我决定再去试试。这次情况完全不同了。他们换了一个糟糕透顶的沟通系统，全是短信，你根本联系不上真人。后来，我需要在再次进行宫腔内人工授精（IUI）之前先做个手术。泰勒/卡奇医生因为时间紧迫，想尽快安排我。但他们没有及时通知我，导致我白白浪费了一个周期，不得不等30天才能继续。他们发邮件告诉我手术的日期和时间，还告诉我手术前不能吃东西、喝水或服用阿司匹林。但没有提到具体的时间安排。手术前23.5小时，我收到了Prelude（他们强制要求你用这个垃圾应用沟通）的通知。他们先是告诉我术前7天不能服用阿司匹林，术前10天不能服用GLP-1类药物。这算什么沟通方式？这可是生死攸关的信息，他们却没有及时告知。 两周前，我还联系过他们，确认我是否已做好经济准备。他们两周前告诉我一个金额，然后又加了50美元（总共1165美元）。术前24小时内，他们的应用程序又发消息说我需要联系保险公司确认总费用。最后时刻，他们又告诉我麻醉和手术室费用不在保险范围内，因为他们的麻醉师是第三方，不接受保险。如果我早知道这一点，我肯定会要求在有保险的医疗机构和麻醉师那里做手术。 这到底是怎么回事？这家诊所太糟糕了。我一定会把这件事分享到所有能分享的点评网站上。我不确定这家诊所发生了什么事，但它在与患者的沟通、信任和同情心方面确实每况愈下。
    Jun 18, 2026
    在过去三年里，我们一直饱受不孕不育的困扰。如今，我们终于踏上了求子之路。仅仅第一次咨询，艾伦·伍德医生就给了我们很多宝贵的见解和信息，让我们对这段旅程有了更清晰的认识。我满怀期待地展望未来，并坚信这个过程能够为我们提供成功所需的一切信息和支持。

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