Dr. Colleen Casey, United States
     
4.9
Consultations 66
Reproductive Medicine
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Doctor Introduction

Dr. Colleen Casey


“I entered college with an interest in journalism but during my second year of college I began working in the medical school and changed my major to zoology with a minor in women’s studies. This put me on the path toward human medicine, with an emphasis on women’s health.

 

“I feel privileged to work with physicians who have such integrity and are so dedicated to helping women who come from many different backgrounds. I spent time practicing at a teaching hospital in Ghana, Africa and at the Indian Health Service in Alaska during my medical residency because I believe every person deserves good medical care. I didn’t realize how much that right extended to reproductive medicine until I had children in my late 30s. As a mother and doctor, I want to help everyone struggling to conceive to have a child of their own.

 

“As my patient, you can trust me to be open and direct. I want you to be able to make decisions and follow treatment plans based on having all the information you need about your diagnosis and options. But I’m also willing to provide my opinion when making a choice feels too tough.

 

“One of the aspects I love best about reproductive medicine is the science of it and the fascinating new advancements in technology and medicine that make it possible to support your goal to conceive. Because of the complex nature of this specialty, I’ve designed my schedule to include time to answer your questions by phone. I also will call you personally with lab results so we can talk through them together. I want you to feel confident that you’re in the best hands possible, with the best chance for a successful outcome.”

 

“I am originally from Minnesota and my son goes to the same school my late father graduated from in 1962. I am the only physician in the family and I do cross the river (twice!) everyday.”

 

“Values:  honesty, hard-work, empathy, loyalty, open-minded, non-judgmental”

 

Dr. Casey joined the Center for Reproductive Medicine in 2011 after working several years at a private practice infertility clinic in the Twin Cities. During her fellowship, she was awarded a T32 National Research Training Program in Reproductive Medicine to support two years of her research on how hormones relating to obesity alter reproductive potential. She has presented that research at numerous national and international meetings. Dr. Casey is an active volunteer in the profession, serving several years on the Advisory Council of the Minnesota Chapter of ACOG since 2010, and on the District VI ACOG Legislative Committee. She lives in Lake Elmo with her husband and two young children, where she enjoys her free time running, knitting, reading and spending time with her family.


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Location and Hours
2828 Chicago Ave #400, Minneapolis, MN 55407
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  • Monday

    07: 30 - 16: 00

  • Tuesday

    07: 30 - 16: 00

  • Wednesday

    07: 30 - 16: 00

  • Thursday

    07: 30 - 16: 00

  • Friday

    07: 00 - 15: 30

  • Saturday

    07: 00 - 11: 00

  • Sunday

    07: 00 - 11: 00

    • Closed Now
    Affiliated Clinics
    Center for Reproductive Medicine & Advanced Reproductive Technologies, United States
         
    • Reproductive Medicine
    Hours: 07: 30 - 16: 00
    No patient reviews yet. View More
    4.6

    Free Consultation
    Center for Reproductive Medicine & Advanced Reproductive - Sunfish Lake, United States
         
    • Reproductive Medicine
    Hours: 07: 30 - 16: 00
    No patient reviews yet. View More
    4.5

    Free Consultation
    Featured Reviews
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    Sep 18, 2024
    Sep 16, 2024
    I am very disappointed with this clinic. A year after verbally instructing them to discard my embryos, I still had to pay another year of storage fees. Worse, after telling me I had almost no chance of using the embryo myself, they offered me the option to donate it. This lack of communication and respect for my decision is unacceptable. If you value professionalism and transparency, avoid this clinic.
    Sep 12, 2024
    Very accurate and honest, explained in a courteous and knowledgeable way. We discussed my options and the professionals involved.
    Sep 11, 2024
    From freezing my eggs while single in 2019 to a successful pregnancy in 2024, I had a wonderful experience here with Dr. Hopeman. She is very kind, calm, and reassuring. IVF is a long process, and most interactions at the clinic are with nursing staff. CRM divides OB/GYN monitoring and fertility treatment between two companies, making it easier than elsewhere to obtain insurance coverage under OB/GYN codes. CRM is also not a private-equity company like CCRM, which appeared to adopt highly predatory pricing and billing after its last acquisition, so CRM aims to keep prices more reasonable than competitors. CRM's communication still needs improvement. My financial representative initially resisted billing covered claims to my insurer and took weeks to return calls and emails, creating a poor experience. I also found her unprofessional. However, I became pregnant through CRM and plan to return for my second child. Although many administrative issues need attention, the medical care itself is good. Thanks to CRM, I cannot wait to welcome my baby in December 2024!
    Aug 29, 2024
    Their poor communication has seriously reduced my confidence in this clinic. They mislabeled my blood sample and my spouse's genetic-testing sample. They redid his but never called to tell me mine also needed to be repeated. I learned only after calling the genetic-testing company, which explained what happened. I do not even trust these people to label my embryos correctly. I would not come here if my VA benefits did not require it. The provider did not order enough medication from the beginning. I drove to Minneapolis daily for appointments, was told it was trigger day, then received a nurse's call telling me to return the next day for another ultrasound. I then had to drive around Minneapolis at 8 p.m. seeking more medication. The nurse refused to let me speak with Dr. Kapfhamer: “Well, I am his nurse, and he will only tell you the same thing, so I will tell him you canceled”—Lisa Conway. He is my provider, and I want to make an informed decision about my body. I am extremely disappointed with how this clinic operates. The lack of communication between patients and providers is frustrating, especially when patients spend so much money. If possible, seek ART services elsewhere. I promise you will save more money in the end.
    Oct 3, 2024
    They always do their best to help patients feel better.
    Sep 28, 2024
    Oct 12, 2024
    Jan 15, 2025
    The initial appointment coordinator was rude and insensitive. The manager never called me back. Take your money elsewhere.
    Jan 15, 2025
    I gave 4 stars because my first round was very successful, the experience was excellent, and we had our lovely baby boy. However, the billing department staff are very rude. I hate calling with questions about my bill or trying to get a statement. I also had frozen embryos that we wanted to discard after our second attempt failed. The clinic told us to keep them until our cycle ended and said we would not be charged. When I later called to discard them, they said they would email me an authorization form. They never said my husband and I had to go to the clinic for notarization. Because of this, time passed and we are now being charged. I am disappointed by the lack of communication. We have already paid this clinic a great deal of money.
    Dec 28, 2024
    Dr. Meg Hopeman was very helpful in explaining the process I was about to undergo.
    Dec 18, 2024
    Nov 14, 2024
    Feb 21, 2025
    Jul 3, 2025
    Jul 1, 2025
    Jun 26, 2025
    Jun 25, 2025
    Effective communication and personalized care
    Jun 24, 2025
    Black queer people: This is not a welcoming place for us. The receptionist was kind, but Dr. Casey showed no interest in us. She was cold, rushed us out, and seemed impatient with our questions. This is an expensive process, so feeling unwelcome or like a burden is a major warning sign. Being in a place run this way is already stressful and overwhelming, and we did not feel at ease. I would not entrust such an important, life-changing matter/procedure to a doctor who is so cold and rude. Dr. Casey needs to do better and become more culturally aware before displaying a rainbow flag on her website. At minimum, she could be warmer and more engaged. Good luck to everyone on your journey. This was not the place for us! Update: After reading other reviews, I realized that her cold attitude was not directed specifically at Black queer people. However, as an extremely vulnerable group, we will leave at any sign that says, “You do not belong here.” I am deeply sorry for every patient/couple who had a poor experience at this clinic. It is very unfortunate. They need to do better.
    Jul 27, 2025
    I just want to share my experience and journey with CRM. The moment I entered CRM, I knew I would become a mother and that they would bless me with a miracle. We had tried for 13 years without success. I chose CRM for my IVF journey. Why CRM rather than somewhere else? My belief is that it does not matter where you go. Every place has advantages and disadvantages. I simply went in thinking, 'Whatever happens, let it happen.' Others recommended different doctors at CRM, but I chose her because her name was 'Dr. Hopeman.' That gave me tremendous confidence and hope! That was it. Yes, we became pregnant after our first FET with Dr. Casey. Thank you, Dr. Hopeman. Thank you for giving me twins! I gave birth to two very healthy boys last week! Without you and the CRM team, I would not be a mother today! 🥹🥹 Thank you from the bottom of my heart!❤️🥹
    Jul 18, 2025
    Throughout my infertility treatment, Dr. K and his team have consistently provided attentive support and clear, transparent information. I want to personally thank IVF nurse Melanie; she truly is the best—compassionate, caring, and knowledgeable. I have full confidence in CRM and feel hopeful about my current treatment.
    Jul 31, 2025
    Jul 29, 2025
    I wish communication had been better. Because of poor communication, they asked me after business hours to reschedule an appointment that I had already waited a long time to secure. Now I had to reschedule again? No. There are other well-regarded fertility clinics available. I declined and left. Very disappointing.
    Jul 29, 2025
    Sep 3, 2025
    Thank you, Dr. Josh Kapfhamer! It felt very good, and being with you reassured us. We hope you will do your best to help us. Thank you very much.
    Sep 16, 2025
    Oct 18, 2025
    Oct 3, 2025
    Oct 2, 2025
    Poor communication caused unnecessary stress and wasted time. My husband emailed the order to CRM, went to South Minneapolis to pick up the kit, completed it, and then went to the hospital. Only then did they tell him that he needed a paper form, so they could do nothing with the sample. Now we have to start over: wait another two days, pick up another kit, and repeat the process. I hope they are more competent at counting sperm than communicating.
    Sep 27, 2025
    Dec 2, 2025
    Nov 19, 2025
    Nov 14, 2025
    Dr. Mejia was very professional and knowledgeable. She listened carefully to us and developed several treatment options for us to choose from. We left the appointment fully informed about the treatment plan and comfortable with our plans for the future. I highly recommend a small private fertility clinic like CRM instead of a large chain where you are treated as just a number.
    Dec 16, 2025
    Dr. K is highly skilled, kind, and very understanding. Thank you for your excellent communication and support.
    Dec 15, 2025
    Dec 13, 2025
    Dec 12, 2025
    Dr. Josh Kapphammer is an excellent doctor who truly listens to and cares about his patients. I was very nervous about surgery, but he was gentle, reassured me, made me believe I could do it, and remained positive throughout. He is also extremely kind and speaks to you like a person, not just a patient, which I greatly appreciate. I would recommend him to everyone.
    Dec 31, 2025
    I do not usually write reviews, but after three years of treatment at CRM, I felt it was important to share our experience in hopes of helping other families. My husband and I began IVF at CRM in 2022 with very little guidance and a great deal of trust. Over time, we spent a considerable amount of money. After one egg retrieval and six failed transfers, I noticed a small sign in the waiting room advertising a third-party financing program that covered multiple retrievals and unlimited transfers for a fixed fee, with a full refund if no live birth resulted. CRM never proactively told us about this option, which could have saved us a substantial amount of money. Communication—especially with the financial department—was consistently difficult. I encountered rude behavior, unanswered calls, and conflicting information about insurance coverage. When I asked for routine lab orders to be sent to my primary care clinic instead of driving to Minneapolis, my request was refused and dismissed. Clinical communication was also frustrating. I often had to remind staff which medications I could not take and how my body had previously responded to treatment. Despite these issues, we were fortunate to welcome our daughter in April 2024, and I will always be grateful to CRM for helping us build our family. In 2025, while attempting another embryo transfer, I received several voicemails that incorrectly referred to pregnancy complications even though I was not pregnant. We later received unexpected bills for services we had previously been told would be covered by the practice, and our requests for details or a short-term payment arrangement were again met with indifference. After three years, we decided to pay the remaining balance and seek care elsewhere. Although we are grateful for the outcome, I strongly encourage patients to advocate for themselves, thoroughly research every available financial option, and make sure they feel supported by the entire care team. As a nurse, I expect patients to receive the same care and communication that I strive to provide when they are most vulnerable. Infertility is emotionally, physically, and financially exhausting, so support is essential.
    Feb 4, 2026
    Dr. Kaphammer is an outstanding physician—kind and devoted to his profession.
    Jan 21, 2026
    Feb 11, 2026
    Mar 12, 2026
    Mar 5, 2026
    I had an excellent first appointment with Dr. Hopeman at the Center for Reproductive Medicine. If you are looking for a compassionate fertility doctor or fertility clinic, I highly recommend them. From the moment I entered the clinic, all the staff were warm and friendly. Dr. Hopeman made me feel truly heard and understood as we discussed my fertility history and plans to conceive. I especially appreciated that she never made me feel uncomfortable for wanting to begin fertility testing early. She explained everything clearly, drew my attention to things I had never considered, and made the process feel less overwhelming. I left feeling reassured, supported, and very grateful to have found such an excellent reproductive medicine specialist.
    Mar 3, 2026
    Every staff member we met was friendly and welcoming and answered all our questions. Communication about scheduling and next steps was very efficient, and we look forward to working more with the team as we try to conceive!
    Mar 1, 2026
    Dr. Casey is amazing! She genuinely cares about her patients and looks after them sincerely. Everyone on the team is outstanding and helpful!
    Apr 1, 2026
    Everyone was very polite, and DeNae and Dr. Kapherman were amazing 🤩 I understood everything they said. They cared about me and patiently explained every step. They made me so happy, and I truly am overjoyed to have a beautiful daughter. Thank you so much!
    Mar 26, 2026
    Hello, good afternoon. I am sorry to bother you, but I have some questions about semen testing. Can you help me obtain this test? My partner and I have been trying to conceive for several months, so I would like to begin with a semen analysis. I am Latino and hope you can help me review the results without too much difficulty. I am willing to pay all costs, but I need your help. Thank you very much, and God bless you.
    Apr 29, 2026
    Apr 23, 2026
    Apr 22, 2026
    I am currently undergoing IVF, and most people here are wonderful! However, the Asian woman who draws blood seems unhappy and is far too rough. The other staff are much gentler, while she causes more bleeding and bruising. I would remind her that we already undergo multiple injections every day and frequent positioning, which is an extremely difficult experience. It should not be hard to be gentle with patients.
    Apr 20, 2026
    Apr 20, 2026
    She was very kind and friendly to me. She explained everything clearly, made sure I understood the entire process, and walked me through what would happen next step by step. She was wonderful!
    May 8, 2026
    I had an excellent experience at CRM. From the moment I arrived, the reception team was warm, friendly, and professional. The nurses were attentive, knowledgeable, and highly skilled, making me feel comfortable and reassured throughout my visit. I sincerely appreciate the hard work of everyone at CRM. Thank you for your dedication, kindness, and attentive patient care. Keep up the great work!
    Jun 3, 2026
    我夏天要在两个不同的城市之间奔波，所以打电话给这家诊所寻求帮助。他们的态度极其僵硬，一点儿也不帮忙。真是令人失望。他们没法帮我倒不是最主要的问题，真正让我失望的是电话那头工作人员冷漠无情的态度。
    May 28, 2026
    Meg Hopeman explained everything in complete detail and took her time! She knew I was a bit nervous and had questions. She was very understanding and showed compassion to me and my husband!
    May 22, 2026
    Aug 22, 2024
    In my opinion, the doctor does not understand reproductive disorders that cause infertility well. He called my PCOS mainly an 'annoying' symptom rather than a major cause of infertility, even though PCOS causes 80% of infertility cases. Dr. D'Amario needs a better bedside manner and should think carefully about his words. PCOS caused my infertility; it is not merely an 'annoying' symptom but the underlying cause. Please understand current PCOS issues, since this is your specialty. It would improve patient care. Their portal is also difficult, and nurses sometimes fail to make proper chart notes. The repeated communication with nurses is frustrating, and good communication is truly lacking.
    Aug 22, 2024
    We really liked Dr. D'Amario. He was very direct about what he believed would work, which we appreciated. All other staff I met were kind and informative. The office itself is beautiful and relaxing.
    Aug 8, 2024
    Jul 1, 2024
    May 29, 2024
    Oct 8, 2024
    Jan 10, 2025
    Jan 8, 2025
    Addressing reproductive issues can be expensive, but it was worthwhile. We explored 4 options and ultimately concluded that after my first loss, I needed medication to reset my hormones. I became pregnant within a month!
    Nov 1, 2024
    Jan 27, 2025
    Avoid this clinic. The doctors and nurses provide very poor patient care and communication. Expect to wait for weeks at a time without communication about what is happening or the next steps. I had to follow up repeatedly just to obtain a simple appointment.
    Feb 11, 2025
    Two attempts and two children. Nothing in this world is perfect, but you must stay positive about the process or you will become discouraged. As far as I know, good intentions are always best! ❤️❤️❤️
    Jun 10, 2025
    All the staff were very friendly. Dr. D'Amario made sure my partner had an interpreter at the appointment. The woman who drew blood was very kind and funny. Overall, it was a wonderful experience, and we look forward to our next appointment.
    Sep 25, 2025
    Oct 4, 2025
    It was wonderful meeting Dr. Mark D. I will be working more with CRM during my journey. I feel I will be very well cared for.
    Dec 2, 2025
    Dec 31, 2025
    Apr 25, 2026
    Excellent. The doctor was highly skilled and explained everything clearly. The nurse was also wonderful, very kind, and like a friend.
    Jun 18, 2026
    我太喜欢CRM的整个团队了！他们都非常敬业、知识渊博而且很友好！我会向所有人推荐他们！
    Jun 26, 2026
    服务很好
    May 22, 2026
    Apr 29, 2026
    Apr 7, 2026
    Feb 24, 2026
    Very engaging and informative. It made me feel confident in the decision we made together.
    Feb 25, 2026
    Although Dr. Casey was not my primary physician throughout IVF treatment—my primary physician was Meg Hopeman—she performed my egg retrieval and embryo transfer during my second cycle, and I truly believe she has a magical touch. During the second cycle, only five eggs were retrieved, and just one developed into a blastocyst. Today, that single blastocyst is our precious newborn, our greatest blessing and miracle. On the final day of retrieval, Dr. Casey's treatment plan, exceptional skill, and calm, reassuring presence played an essential role during a challenging time. She approached every step with confidence, compassion, and professionalism, giving us tremendous hope. Although she was not my primary physician, her attentive care had a profound impact on our journey. Words cannot express our gratitude for everything she helped make possible. Dr. Casey, thank you for your dedication and kindness, and for helping us bring our beautiful baby into the world. We will always remember it. I also want to sincerely thank Melanie, a member of the operating room clinical team. During the embryo transfer, I was under enormous stress and emotional strain, and her compassion, kindness, and reassuring presence meant more to me than words can express. She stayed with me throughout, offering comfort and support when I needed it most. Her gentle care eased my anxiety and made the process feel less overwhelming. I am sincerely grateful for her dedication and genuine empathy.
    Mar 11, 2026
    Dr. Casey and my ultrasound technician, whose name I believe was Deanna, were wonderful during my saline sonogram appointment. This is a basic test before starting IVF. I told Dr. Casey that I had difficulty during an HSG at another clinic, but she placed the catheter very skillfully. She succeeded on the first attempt without any discomfort. I did not even realize the procedure was over. I am very much looking forward to the next steps of IVF with Dr. Casey and her team supporting me throughout. Other notes: The nursing staff return calls promptly, and scheduling is very convenient. All staff speak to patients respectfully and explain medical information clearly. Since everyone is there for fertility treatment, I did not experience the distant or condescending attitude I have felt at other clinics (*looking at you, Southdale OB-GYN*). The waiting room and offices are beautiful and comfortable. It feels more like a hotel lobby than a clinic, in a very pleasant and comfortable way.
    Jan 23, 2026
    At my first visit, I felt truly heard, validated, and cared for. I look forward to continuing with this team.
    Feb 6, 2026
    Jan 10, 2026
    Nov 15, 2025
    The staff are warm and friendly, and I felt very well cared for.
    Oct 22, 2025
    Sep 26, 2025
    Great experience and wonderful staff.
    Sep 16, 2025
    Aug 9, 2025
    Great experience and procedure went by pretty quick with no issues. Highly recommended.
    Jun 7, 2025
    We felt very hopeful after visiting Dr. Casey.
    Jun 7, 2025
    My treatment experience with Dr. Casey was extremely disappointing and left me feeling ignored and uncared for. After three physically and emotionally exhausting intrauterine insemination (IUI) cycles, I questioned Dr. Casey about my elevated thyroid levels. I discovered that CRM had not checked them, so I arranged testing through my primary care practice. To my surprise, Dr. Casey claimed there was no record of my hypothyroidism, even though all records from my primary care practice had clearly been sent before treatment began. His lack of awareness of my medical history was concerning and, frankly, seemed impossible given the information I provided. What followed was even more frustrating: Dr. Casey became defensive, dismissed my concerns, and stated unequivocally that my thyroid 'had nothing to do with why I had not become pregnant.' This response felt dismissive and showed a profound lack of empathy. My feelings were completely invalidated, and I strongly felt that I had wasted valuable time, energy, and money on three IUI cycles while my thyroid-stimulating hormone (TSH) remained significantly elevated at 5.77. My overall impression was that they paid little attention to detail and offered little genuine care. I felt like a number in a system rather than an individual confronting the enormous challenge of infertility. During such a vulnerable and difficult experience, I expected more professionalism, understanding, and attentiveness from my healthcare provider. Dr. Casey's lack of accountability and defensive attitude only increased my distress. Despite these serious concerns, I felt pressured to continue with in vitro fertilization (IVF) at the same clinic. I felt powerless and exhausted and did not want to endure the difficult process of starting again at a new clinic. Although IVF did not produce the outcome I hoped for, I accept that result and do not blame Dr. Casey for it. My primary complaints concern the initial IUI experience, the clear medical oversight regarding my thyroid, and the highly unprofessional and uncaring response to my reasonable concerns. I urge others seeking compassionate, attentive fertility care to consider these issues carefully.
    Jun 10, 2025
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    Apr 19, 2025
    Everyone was very helpful, and the entire process went smoothly.
    May 10, 2025
    May 23, 2025
    This was our first appointment, and everything was exceptionally well organized, even exceeding our expectations. Wow! From check-in and speaking with the doctor to the laboratory work and ultrasound, everything was seamless. The wait was short, and everyone I spoke with was very kind! Everything went so smoothly! I know I am in good hands here. Thank you to everyone I encountered.

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