Dr. Jeffrey Russell, United States

Dr. Jeffrey Russell, United States

     
4.1
Consultations 26
Reproductive Medicine
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Doctor Introduction

Dr. Jeffrey Russell, United States


Since 1986, Dr. Jeffrey B. Russell, director of the Delaware Institute for Reproductive Medicine (DIRM) in Pennsylvania, has provided advanced reproductive technology that has contributed to the births of more than 6,000 babies to thousands of couples in Delaware and around the world. DIRM was the region's first comprehensive infertility practice and provides individualized diagnosis and treatment of reproductive concerns. Dr. Russell is the only reproductive endocrinologist and infertility specialist selected as a Delaware Today Top Doctor for 7 consecutive years (2014-2020).

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Location and Hours
620 Churchmans Rd Third Floor, Newark, DE 19702
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  • Monday

    07: 00 - 15: 00

  • Tuesday

    07: 00 - 15: 00

  • Wednesday

    07: 00 - 15: 00

  • Thursday

    07: 00 - 15: 00

  • Friday

    07: 00 - 15: 00

  • Saturday

    Closed

  • Sunday

    Closed

  • Closed Now
Affiliated Clinics
Delaware Institute for Reproductive Medicine - Newark, United States
Delaware Institute for Reproductive Medicine - Newark, United States
     
  • Reproductive Medicine
Hours: 07: 00 - 15: 00
No patient reviews yet. View More
4.7

Free Consultation
Delaware Institute for Reproductive Medicine - Chadds Ford, United States
Delaware Institute for Reproductive Medicine - Chadds Ford, United States
     
  • Reproductive Medicine
Hours: 07: 00 - 15: 00
No patient reviews yet. View More
5.0

Free Consultation
Delaware Institute for Reproductive Medicine - Milford, United States
Delaware Institute for Reproductive Medicine - Milford, United States
     
  • Reproductive Medicine
Hours: 07: 00 - 15: 00
No patient reviews yet. View More
4.0

Free Consultation
Featured Reviews
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Jan 14, 2025
Dr. Neidthart is very kind and knowledgeable. The staff are also very friendly and understanding. Thank you all; I look forward to seeing everyone again soon.
Jan 13, 2025
We cannot say enough good things about the entire DIRM team. After 4 years of trying, nearly giving up, and starting at another fertility clinic, we transferred to DIRM. Everyone was incredible, and we are so grateful to them for helping us have our sweet boy.
Jan 8, 2025
There truly are not enough words to describe how amazing DIRM, Dr. Russell, and the staff are. My husband and I both have fertility issues. After 2 years of trying and multiple failures, we came to DIRM on my mother-in-law's recommendation; she was Dr. Russell's patient 25 years ago, which is how my husband became a 25-year-old IVF baby. From day one, DIRM made us feel seen and heard, and every doctor and nurse went above and beyond for us. We completed 3 IUI cycles, and the last one worked. I am now 5.5 weeks pregnant with our little miracle! We are deeply grateful for the excellent care DIRM has given us. We know graduating to an OB/GYN next month will be bittersweet. They are the best of the best!
Jan 4, 2025
I had a wonderful experience with Dr. Bachman and would definitely recommend her.
Dec 31, 2024
Jan 30, 2025
I like the people at DIRM and the beautiful facility, but I strongly believe there are communication issues through the patient portal that need to be addressed to improve the patient experience. For example, time-sensitive medication orders were incorrect. These issues can be resolved, but they were still upsetting at the time. That said, I am forever grateful to DIRM and Dr. Bachman; she is a true angel.
Jan 23, 2025
Feb 16, 2025
DIRM was highly recommended when we first looked for a clinic. Unfortunately, it was a nightmare for us from the beginning. When we were about to start IVF, we discovered I was pregnant but suspected an ectopic pregnancy. I was told to go to the emergency room if I developed symptoms, which I did. It was a weekend, and the doctor never answered the phone as promised. At 9 a.m. the next morning, another doctor at Christiana Care rushed me into surgery. The following day, DIRM called to apologize because they had not heard the phone. From then on, we had problems including medications ordered incorrectly and incorrect medication instructions that omitted a required drug. This happened twice; once they caught it, and once I did. A few weeks before our transfer, they completely mishandled our bill and caused major stress. After we paid $1500, they called to say, "Oops, you owe another $1500." They claimed my insurer had given prior approval and then denied it. My insurer said it had never been submitted, but they would honor an approval if one existed. When I told billing, they apologized again because they had never obtained prior approval in the first place, all documented in writing. It was apology after apology. I raised these issues many times, but they were dismissed. Our transfer failed, which did not surprise me given the stress this place caused. We will continue our journey with our remaining embryos at a clinic that will not treat us like another number.
Feb 12, 2025
Feb 8, 2025
The staff and doctors are very attentive and make you feel comfortable.
Feb 28, 2025
Feb 27, 2025
Dr. Bachman at DIRM is the best doctor I have ever seen. Her compassionate care is truly admirable. Whenever I see her, I feel as though family is caring for me. DIRM is an excellent practice. However, any balance must be paid within 30 days or high fees apply. I did not realize this because I did not read the policy, which was my fault rather than DIRM’s, so I was understandably surprised when I received a $1500 bill for a laparoscopy that was due immediately. I wish the DIRM team had emphasized this before my procedure, but I understand that staff are busy and cannot always highlight information patients should read. Fortunately, I could pay it, but not everyone can, so please read the financial policy carefully to avoid being surprised as I was. If fertility becomes an issue and I need a specialist, I may consider not returning to DIRM solely because of the financial aspect. I know they have partner organizations to help cover fertility treatment costs, but I have not met with them, and my previous experience makes me hesitant. The only reason I would want to return is Dr. Bachman.
Jul 4, 2025
Jun 25, 2025
Words cannot express how grateful I am to Dr. Bachman. I genuinely felt that she cared, and I no longer felt like a number. When we struggled, she was the first doctor in years to take my pain and symptoms seriously. She diagnosed my endometriosis and continued guiding us through our fertility journey. I am deeply grateful. Update: Thanks to DIRM, we welcomed our sweet daughter in February 2025!
Jun 20, 2025
My doctor is the best.
Jun 17, 2025
Dr. Bachman is an excellent reproductive medicine specialist. I highly recommend her to anyone seeking IVF treatment. The Milford team also deserves praise; they are always kind and attentive. Thank you all!
May 29, 2025
Wonderful staff who always make you feel welcome. They care for you attentively and are all highly knowledgeable about fertility.
Aug 16, 2025
After checking in through the new entrance, no one greeted us. The new entrance does not require checking in with a person, but no one acknowledged that we were there.
Sep 2, 2025
I love this place. Not only is Dr. Neithardt kind and caring, but the staff are also friendly, attentive, and well organized. I like their new portal. You can view results immediately and communicate easily with the care team. Everything is perfect! I received excellent care. Very professional! Definitely recommended.
Oct 4, 2025
Dec 2, 2025
I can’t recommend DIRM enough for fertility treatments. My journey began in January ‘25 at a different fertility clinic. The other clinic did minimal testing and basically told me that if I wanted to move forward with IVF I could. I thought that was a crazy jump with little to no explanation. I decided to switch clinics in April ‘25 and thank goodness I did. From the moment I started at DIRM, I’ve been blown away by their expertise, professionalism, bedside manner, and on and on. I’ve accidentally missed appointments and they call me and get me in the same day no problem. When things aren’t going as planned, Dr Bachman would literally hug me during appointments! They offer all the latest in fertility development like ICSI, 3rd party PGT-A testing, and all kinds of pre diagnostics testing before you have to commit to treatments such as IUI or IVF. I ultimately went the IVF route and they held my hand the entire process. I am truly grateful for the entire staff here and the time and attention they’ve given me and my husband.
Feb 4, 2026
Dr. Ojamo cures herpes with herbal remedies
Feb 19, 2026
Dr. Bachman is wonderful. She is an exceptional woman: empathetic, knowledgeable, and made me feel like family. I am very excited to begin treatment with her.
Apr 17, 2026
Dr. Bachman was so nice and sympathetic. Her and her team are very responsive.
Oct 20, 2024
Without Dr. Nighthart, we might have lost our baby. Thank you for contacting us and checking on us.
Feb 27, 2025
Dr. Bachman at DIRM is the best doctor I have ever seen. Her compassionate care is truly admirable. When I see her, I always feel as though I am being cared for by family. DIRM is a wonderful practice, but I should note that any balance must be paid within 30 days or substantial fees will apply. I was not aware of this—I did not read the policy, which was my fault, not DIRM's—so I was understandably surprised when I received a $1,500 bill for a laparoscopy that was due immediately. I wish the DIRM team had emphasized this before my surgery, but I understand the staff are busy and do not always have time to highlight information patients should read. Fortunately, I could manage it, but not everyone can. Please read the financial policy carefully so you are not surprised as I was. If fertility becomes an issue and I need to see a specialist, I will likely consider not returning to DIRM solely because of the financial aspect. I know they partner with organizations that help cover fertility treatment costs, but I have not worked with them, and my previous experience makes me hesitant to consider it. The only reason I would want to return is Dr. Bachman.
Oct 5, 2021
Celina is an excellent person who truly cares about her patients. I highly recommend DIRM.
Nov 15, 2020
Very informative. They explained everything and were very caring.
Oct 1, 2020
Everyone is very friendly and helpful. Appointments always begin on time. The office is clean and has implemented COVID safety measures. I have always been able to reach the office, and they respond promptly.
Dec 24, 2019
I was very disappointed with this office. I scheduled a consultation for tubal reversal, but they simply took $300 for the first visit. I had clearly said that I was interested only in tubal reversal, and the nurse my husband and I spoke with beforehand said not to worry because the doctor would perform whichever procedure I wanted. When we met the doctor, however, he refused even to consider reversal and said he would only perform IVF. I ultimately went elsewhere for tubal reversal, and my tubes are now open and functioning well. I had the procedure for one-quarter of the price this doctor wanted to charge. Most importantly, I found a doctor who did not care only about money but respected my desire to try reversal first.
Jun 17, 2025
Excellent!
May 1, 2026
I highly recommend this clinic to anyone who needs its services. I had to undergo a very uncomfortable procedure and received difficult news about my fertility, but I felt incredibly comfortable and supported throughout. I am very grateful to the clinic staff for helping me every step of the way.
Jun 27, 2026
It is almost impossible to reach anyone on your care team, even if you have scheduled a Zoom call. There is no support during treatment cycles, so patients cannot schedule ultrasounds or other tests promptly. The billing team does not know how to update statements, so if you are not careful, you may pay twice for the same service. I have left several voicemails for managers and supervisors and still have not received a call back weeks later. The front desk staff do not seem interested in helping either. I do not recommend using this company to start a family. They seem interested only in taking your money.
Dec 12, 2021
I began treatment here in January 2018. I underwent several unsuccessful rounds of Clomid and IUI. When I asked 3 times to try Femara, I was told, ‘No, it will not work; you should do IVF.’ I have PCOS, but there was no indication that I needed IVF. I was told, ‘You will most likely never become pregnant without IVF.’ I had been at the clinic for only 7 months. I decided to seek a second opinion. Based on my chart, the new doctor told me this clinic had either never truly tried to help me become pregnant or did not know what it was doing. He said they had triggered immature follicles for IUI, which could never work because the follicles were immature, measuring less than 1 cm. I left DIRM in August and took one month off. In October 2018, the new doctor had me try one round of Femara. I became pregnant on the first cycle without insemination. My son is now two years old and healthy. This clinic will ‘provide treatment’—in quotation marks because they ensure it is unsuccessful—until you become desperate enough to agree to IVF. They care only about money. I feel sorry for women who do not know better or whose questions are dismissed as mine were. You have no say in your treatment plan. It took me two years to write this review because the entire process was so painful.
Nov 6, 2022
Feb 24, 2023
I love you and your entire staff. Juice box partners for life. Sesame Street is my hometown ❤️💯🇺🇸
Mar 12, 2023
Great doctors who helped me throughout the IVF process. The staff was very kind, and Dr. Jeff was thoughtful, compassionate, and supportive. I would recommend this office to anyone!
Jan 24, 2025
Without the help of Dr. Russell and his staff, I would not have my beautiful 7-year-old son! I am incredibly grateful and will never forget the important role he and his staff played in helping my wife and me have our first child.

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