Delaware Institute for Reproductive Medicine - Chadds Ford, United States

Dr. Bachman at DIRM is the best doctor I have ever seen. Her compassionate care is truly admirable. When I see her, I always feel as though I am being cared for by family. DIRM is a wonderful practice, but I should note that any balance must be paid within 30 days or substantial fees will apply. I was not aware of this—I did not read the policy, which was my fault, not DIRM's—so I was understandably surprised when I received a $1,500 bill for a laparoscopy that was due immediately. I wish the DIRM team had emphasized this before my surgery, but I understand the staff are busy and do not always have time to highlight information patients should read. Fortunately, I could manage it, but not everyone can. Please read the financial policy carefully so you are not surprised as I was. If fertility becomes an issue and I need to see a specialist, I will likely consider not returning to DIRM solely because of the financial aspect. I know they partner with organizations that help cover fertility treatment costs, but I have not worked with them, and my previous experience makes me hesitant to consider it. The only reason I would want to return is Dr. Bachman.

Without Dr. Nighthart, we might have lost our baby. Thank you for contacting us and checking on us.