Dr. Joseph Letourneau, United States
     
4.0
Consultations 36
Reproductive Medicine
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50 Medical Dr N, Salt Lake City, UT 84132, United States
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    Affiliated Clinics
    University of Utah Hospital, United States
         
    • Reproductive Medicine
    Hours: Open 24 hours
    No patient reviews yet. View More
    3.7

    Free Consultation
    Fertility Services: Utah Center for Reproductive Medicine, United States
         
    • Reproductive Medicine
    Hours: 07: 00 - 16: 00
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    3.9

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    Featured Reviews
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    Reviews are for reference only. Consider official information and professional advice independently.
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    Nov 15, 2025
    Hailey is always meticulous with dental care. She does an excellent job every time, and I am always pleased with the results. Her approach makes dental visits very pleasant.
    Nov 15, 2025
    Kimberly was friendly, caring and professional. I was well Taking care of.
    Nov 15, 2025
    Nov 14, 2025
    As stated to me by the medical director of sugarhouse health center earlier this year, "We are really good at giving people C. diff". Not only is the University of Utah good at giving people this disease because physicians are uneducated, once you have had it they are great at otherizing you by asking you to avoid touching things in their clinics or doing gown&glove treatment when you are not infected while talking down to you about a disease they know nothing about. Infectious Disease is great, but maybe they should be educating your providers so you can stop infecting people and start actually keeping people safe from HAI instead of pushing them to want to seek care elsewhere or not seek care at all.
    Nov 14, 2025
    Response from the patient’s primary caregiver: The dental school staff went far beyond their duties to help this patient with special needs. It was a valuable learning experience for everyone.
    Mar 5, 2026
    I have gone to the University of Utah Hospital ER far more often than should have been necessary because I was dismissed each time and made to feel like a burden. I was turned away and seriously misdiagnosed when I had meningitis. My abdominal pain was called menstrual cramps, but it was actually a ruptured appendix. My hernia was called acid reflux, and I ultimately needed emergency surgery to remove my gallbladder and repair the hernia. The hernia was not repaired properly, and they later said I had a condition for which I had never been tested or diagnosed. Perhaps the ER is a training site for students, or perhaps it is medical negligence. Fortunately, LDS Hospital saved my life when the University of Utah Hospital could not be bothered to help me.
    Mar 5, 2026
    Mar 5, 2026
    Very happy meeting the doctor and being able to learn tremendous amounts of good information from Dr. Bunch. He was very friendly and he thoroughly dispensed valuable insights and recommendations about my future medical needs. I felt I was the beneficiary of several decades of experience and wisdom into a very specialized area of cardiology. Thank you so very much!!
    Mar 5, 2026
    Our family’s experience at the University of Utah Hospital has been devastating. My mother entered the hospital walking, talking, and living independently. After her stay, she left with severe complications, including loss of mobility in her leg, significant cognitive decline, and constant pain. We were told the procedure had been repaired. However, after returning home to Idaho, physicians there informed us that the repair had not been successful and that there were no remaining medical interventions available. She has since been placed on hospice care. The financial impact has also been overwhelming, with hospital charges totaling approximately $893,000. Because we were from out of town, our family had to remain in Utah for nearly two months staying in hotels while trying to manage her care and understand what was happening. Unfortunately, we struggled to receive meaningful assistance from social services during that time. We also experienced significant challenges getting clear communication about her care. There were periods where our family felt excluded from discussions about her condition and treatment plan, which made an already stressful situation even more difficult. We filed a formal grievance with the hospital on November 1st. After more than two months, we have only received a letter stating they need additional time and have not yet received a full response addressing our concerns. This has been an incredibly painful experience for our family. We hope the hospital carefully reviews situations like this and improves communication, accountability, and support for patients and families.
    Mar 4, 2026
    Jenna is an excellent listener and helped me develop an action plan that genuinely benefits me. She was professional and kind, and I felt very comfortable with her.
    Apr 13, 2026
    Apr 12, 2026
    Wonderful facility, and everyone was very helpful! Thank you! 😊
    Apr 12, 2026
    Apr 12, 2026
    Dr. Christianson and Dr. Theisen are both highly skilled and truly care about their patients. I would give them more than 5 stars if I could. The treatment was very effective, and the quality of care far exceeded anything I had experienced elsewhere.
    Apr 12, 2026
    May 20, 2026
    Dr. Scaife and Dr. Russell were very professional in their services including surgery and subsequent follow-up post-op appt. Friendly, knowledgeable and professional. World class surgeons.
    May 19, 2026
    I will be filing a nice little lawsuit of discrimination against the University of Utah Emergency Room Department. They had me waiting more than 5 hours in that same waiting room watching so many people come and go before me yet they knew I was there 5 hours later because one of them came out and said that hopefully we will hear something back soon. Just to find out at exactly 6 hours of sitting in the waiting room waiting to see a doctor that the night shift crew at the window who earlier told me to keep waiting because there are more severe patients which I understand and be respectful towards, that he checked me out because they called me 3 times and I “wasn’t” there.?! Even after I told them that I needed to go to my vehicle and get a charger to get me food because I’m hungry sitting there that long. I told them I am hungry being there for that long and the only way for me to pay is Apple Pay through my phone but it was dead while waiting. They checked me out while I was still sitting there in the waiting room as they have been informing to me keep waiting even 5 hours waiting in the Emergency Waiting Room. Never was seen by a doctor and I went back home with the same condition I went in. The only difference is that while I was waiting in there for 6 hours in the waiting room, there were gathered together in their little office by their computer chatting and laughing with each other. I couldn’t believe what America has become in 2026!
    May 19, 2026
    May 17, 2026
    Dr. Taylor is an excellent doctor. He takes my treatment needs seriously and spends time ensuring that I receive the best treatment plan. I feel very fortunate to receive dental care from Dr. Taylor. He is not only an admirable person but also an outstanding medical professional.
    May 15, 2026
    Excellent care! Great experience.
    Jun 14, 2026
    Jun 12, 2026
    这个项目非常专业。
    Jun 12, 2026
    我在这所学校已经十年了，一直都很期待去看牙医。学生和他们的导师总是让我感觉自己是他们唯一的病人。这是一所很棒的学校，他们的课程安排得井井有条。谢谢你们如此悉心地照顾我。
    Jun 12, 2026
    我对我的经历非常满意。
    Jun 12, 2026
    客户服务糟糕透顶。他们的病人入院流程也糟糕透顶。他们根本没有任何关怀，一点都没有。
    Jul 6, 2026
    Late night ED services leave much to be desired. High volumes and inexperienced physicians to be expected. I spent 12 hours there and the only good thing I have to say was they gave a shot of morphine. My problem was NOT solved, in fact it worsened. Choose a smaller/non University hospital for late night emergency services. I will not be back.
    Jul 5, 2026
    My husband came to treat his kidney failure and this is the worst hospital experience we have ever had. I can't call it anything besides neglectful. The nurses that are taking care of him have no idea what is going on and the actual Dr never stops by. The food has been terrible. We thought he would be going home yesterday, but he was told they wanted to keep him a little longer because his blood sugar is high. They have been feeding him French toast, pasta, rice and juice for days. He had to ask THEM if he could have food that would be better for his diabetes. I'm not even sure why he is still there. They aren't doing additional glucose checks. They aren't adjusting his insulin. He's just sitting ignored and neflected in his room being told he can't go home.
    Jul 5, 2026
    她是一位非常善于解释细节和治疗方案的医生，治疗过程很顺利，她的医德和态度给我留下了深刻的印象。我会把她推荐给任何有和我一样问题的人。
    Jul 3, 2026
    It's really unfortunate that I have to write this. We love our Dr. But she isn't the billing department and couldn't help us. We went in for our routine Crohn's appt. While there decided to get the COVID and Pheumo vaccine as required when you're diseased and suseptible. They charged us $750. My insurance said they would pay if the hospital would change the bill code. The hospital refused. Said I should have gone to CVS instead. Ya....... We will never go back after that comment. I tried to dispute as well. Got no where. Probably would have been better off hiring a lawyer. Sad, we really enjoyed their nurses and Drs. The billing department cost them a profitable diseased customer. Their favorite cash cow. No better than a car dealership.
    Jul 3, 2026
    GreatIve been in the process of getting dentures for at least a year. My teeth were in very bad shape and Hillary has been extremely good with the process. I have always been very comfortable with the care that she has given me professional and courteous people.
    Nov 14, 2025
    Every staff member I interact with there are so kind and caring. From the receptionist to the doctor and everyone in between, they all show how much they care. They each play a huge role every time we have done an IVF cycle, and for that I am truly grateful!
    Nov 8, 2025
    Dr. Megan Link is wonderful! She is compassionate and explains conditions clearly in easy-to-understand language.
    Nov 6, 2025
    Dr. Letourneau and Dr. Dong were both thoughtful and understanding. I felt like a true partner; they listened carefully and responded thoughtfully. I wish every doctor combined expertise, statistics, and communication skills as well as they do. I previously had difficulty scheduling with two doctors who had left or were about to leave the department, which made me anxious about treatment. Dr. Letourneau and the team greatly increased my confidence in making such an important life decision. Thank you!!!
    Oct 16, 2025
    I went to Utah Center for Reproductive Medicine (UCRM) for a microsurgical TESE procedure, believing it was part of UnitedHealthcare’s (UHC) Center of Excellence (COE) fertility program, the state’s only fertility COE. I obtained prior authorization, followed UHC’s guidance, and did everything instructed. Yet because of a billing technicality that was never disclosed, I received thousands of dollars in unexpected bills. What happened? • UCRM billed under the wrong tax ID. Instead of UCRM’s COE tax ID, it used the general University of Utah Health tax ID, so UHC refused to process the claim under COE benefits. • I was never told this would happen. Before the procedure, no one explained that although it occurred at a COE facility, it would not be processed under COE benefits. • My insurance paid less, leaving me responsible for the bill. UHC did not cover treatment at the promised 90% in-network rate. It processed it at the standard out-of-network rate, leaving me with far more than the $2,000 out-of-pocket maximum expected under COE benefits. • Naviguard tried to negotiate, but UCRM refused, leaving me responsible for the balance. Why this matters This was financially and emotionally devastating. Only two months after fertility treatment, my wife was diagnosed with Ewing sarcoma, leading to chemotherapy, amputation, and ongoing complications. Along with this shocking news, I was forced into an unnecessary billing dispute that transparent insurance procedures could have prevented. If UCRM cannot bill male infertility services under COE benefits, patients should know before treatment. Despite asking the right questions in advance, UCRM did not disclose that male infertility services would be billed differently. Conclusion Male infertility patients should be very cautious about UCRM’s billing. • Ask explicitly whether treatment will be billed under the COE tax ID. • Request written coverage confirmation before treatment. I hope UCRM addresses this lack of transparency, because no infertility patient should endure this financial nightmare.
    Sep 13, 2025
    We began our fertility journey at this clinic with Joseph M. Letourneau. He showed little interest from the start. After our first meeting, we waited another two months to see him again. At the second visit, he merely repeated what he had said the first time, although we were eager to move forward. It was frustrating, especially when we realized he repeated the same script to many couples. After we expressed dissatisfaction, he finally began the process. During our first IVF cycle, we had multiple follicles, but none matured. We later learned the excessive medication he prescribed had overstimulated them. We then switched clinics and described our experience. The new doctor was shocked by his instructions and suggested he had little fertility expertise. We had excellent results at the new clinic.
    Feb 21, 2026
    Our experience at the clinic was terrible. Given what we paid, the poor communication was unbelievable. Honestly, my interaction with Dr. Verrilli was one of the worst healthcare experiences I have ever had. She was impatient with our questions and tried to rush the appointment. After meeting her, I left immediately and told my wife that I did not trust them. We promptly scheduled with another clinic, which was much better. Even the clinic itself was dirty and run-down, which was shocking given the high fees they charge. Avoid this clinic and save yourself the trouble and expense!
    Feb 14, 2026
    Although my experience with the doctor was very good, the scheduling system is so poor that I am seriously considering changing doctors. It is impossible to get an appointment. Given how time-sensitive this specialty is, being told that no appointments are available at any time is shocking. I contacted them several times and was always promised a return call, but no one followed up. I had to call again, and this time the conversation made no sense: they first offered several appointment slots, then said I could not actually schedule any of them. After another 20-minute call, I still had no appointment and was placed on a general waitlist that was not even specific to the doctor I wanted, with no idea when anything might become available. Unfortunately, excellent doctors are of little value if patients cannot schedule an appointment with any of them.
    Dec 15, 2025
    All the staff were very kind, and my husband and I did not wait long after arriving to see the doctor. Dr. Letourneau also gave us the most helpful fertility information we have received from any doctor so far. Thank you!
    Dec 2, 2025
    After spending more than $7,000, I genuinely expected them to call on time instead of requiring me to ask to speak with a nurse about my ultrasound results and next medication steps, or forcing me to search online for information about my prognosis. Their lack of transparency was severe, communication about test results and my health was troubling, and throughout the process I did not even know who my doctor or "team" was because there was no continuity of care. My estrogen level was extremely high at the start of my cycle, and I later learned that this can seriously affect the menstrual cycle and egg quality. They did not explain the reason for the high estrogen or its implications until I contacted them to express concern. I believe I should have been involved in that decision, especially after paying so much and wanting the best possible outcome. Four days after egg retrieval, I called the clinic because of severe pain in my lower left abdomen and concern about ovarian hyperstimulation syndrome (OHSS) or ovarian torsion. A nonclinical staff member answered and passed some information to a nurse. I asked for someone to call me because I was very concerned about the severity of the pain. Instead, I received a MyChart message saying it was cramping and advising me to use a heating pad. No medical professional spoke with me directly about my symptoms or concerns; they simply labeled it "cramping." I am writing this review on the day I received that MyChart message, so we will see what happens. It feels as though they want to move me through the process as quickly as possible while doing and communicating as little as possible. If you choose this clinic, be prepared to advocate strongly for yourself and learn as much as possible beforehand so you know which questions to ask.
    Mar 19, 2026
    Apr 19, 2026
    I advise every woman trying to conceive to stay away from this clinic. One of the worst things was that a man I had never met or spoken to performed my egg retrieval. I had consented to a different doctor performing the procedure, not him. I discovered this only a year later when reviewing my medical records.
    Jun 17, 2026
    在私募股权收购之前，我非常喜欢这家诊所。医疗团队非常出色，而且完全透明。但自从2026年4月合并以来，我遇到的全是问题：财务部门沟通困难，联系医生很不方便，我不得不自己据理力争，其他诊所的医生态度冷漠，而且账单也极其不透明。我建议大家务必谨慎。Link医生医术精湛，但可惜的是，新诊所的政策让患者非常失望。由于新诊所带来的巨大压力远远超过了可能带来的益处，我将提前结束我的人工授精之旅。
    Jun 16, 2026
    四年前，我在约翰斯通医生那里获得了非常棒的治疗体验，最终成功诞下了我的女儿。从那时起，我每六个月都会按时缴纳胚胎储存费，并计划在准备好组建家庭时再次回到诊所。 当我联系诊所准备进行第二次胚胎移植时，我惊讶地发现，尽管我目前在诊所储存着胚胎，却被当作“新病人”列入了等候名单。六个月过去了，我仍在等待，没有明确的时间表，没有收到任何有意义的更新，也没有任何迹象表明我何时才能进行下一步。 最令人沮丧的是缺乏沟通和同理心。每次我打电话询问最新进展或预计等待时间时，对方都表现得不耐烦，态度冷漠，让我感觉自己像个麻烦而不是病人。 生育治疗是一个充满情感且时间紧迫的过程。病人理应得到透明、关怀和尊重。如果我早知道即使我在诊所储存了胚胎，也需要无限期等待，我会更早地寻求其他治疗方案。不幸的是，因为我的胚胎保存在这里，我感觉自己被困住了。 我很感激几年前我在这里得到的照顾，但我目前的经历却令人极其失望。

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    • University of California
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    • uofuhealth.org
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      50 Medical Dr N, Salt Lake City, UT 84132, United States

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