The service staff are excellent, and REP is also very clean.

The nurses and doctors took excellent care of me. They spoke with me because I could not provide a semen sample through masturbation. They also gave very good advice.

The clinic is clean and beautiful. I previously had twins.

Clean and convenient, with parking available.

Outstanding and impressive service.

Before choosing this hospital in Thailand for treatment, the Chinese-speaking representative was very proactive, responded quickly, and built our trust, so we decided to travel there for IVF. However, after payment was completed and treatment began, the quality of service declined noticeably. The Chinese-speaking contact who had originally assisted us became almost impossible to reach. Language and communication are already challenging for international patients, and when the point of contact disappears, it creates a strong sense of helplessness and anxiety. In particular, after the embryo transfer, we were not clearly informed about precautions or what to monitor afterward. Basic patient education and explanations were lacking. As first-time patients, this caused considerable emotional stress. When the outcome was not as expected, the hospital only briefly expressed regret and did not proactively check on my physical condition or offer further guidance. When we asked about next steps, we were told we would need to pay again for another cycle, but there was no complete explanation of why this cycle failed or how a future cycle might be improved. Overall, there was a clear difference between the quality of service before and after treatment began. Communication and support during treatment are especially important for international patients. I hope the hospital strengthens its follow-up process during and after treatment and improves the consistency and accountability of its Chinese-speaking representatives.

我有幸在REP IVF诊所咨询并接受了服务，从踏入诊所的那一刻起就印象深刻。工作人员提供了清晰明了的信息和优质的护理。医生用通俗易懂的方式解释了所有事项，让我在整个治疗过程中都感到很安心。诊所环境整洁，停车位充足，预约也很方便。总而言之，对于任何正在寻找生育诊所的人来说，这都是一次非常棒的体验。

这位医生真是太好了！！我之前也去过其他地方，有些问题都没能得到解答。但是乌塔纳猜医生非常和蔼，耐心地解答了我的所有疑问。我的焦虑顿时烟消云散，感觉好多了。经历了很多失望之后，我终于在REP IVF诊所成功怀孕了。

这里的服务非常好。医生很和蔼，给的建议也很实用。护士们也都非常友善细心。