在我的整个生育历程中，格拉斯纳医生都给予了我极大的帮助。我是一位年轻的乳腺癌幸存者，我的丈夫也是一位癌症幸存者，格拉斯纳医生并没有轻视我们的处境——他不仅体贴入微，而且对我们的生育问题和过往病史都给予了充分的关怀和同情。他像对待自己的病人一样照顾我们，同时也对我们过去的经历感同身受。我对他的感激之情难以言表！西切斯特诊所的希瑟和艾莉莎也棒极了！她们陪伴我度过了一些非常艰难的预约，在我沮丧和流泪的时候，她们始终耐心而温柔。在我可能毕业的那天，我给了她们一个大大的拥抱，喜极而泣，因为她们在我整个求医过程中都给予了我莫大的帮助。我强烈推荐这个团队，并由衷地感谢他们所有人！

格拉斯纳医生曾告诉我妻子，她永远不可能生育。他无法解释为什么试管婴儿治疗失败。现在我们有一个三岁的孩子，而且通过自然受孕，我们又怀上了第二个孩子。医生炫耀自己的奖项和成就，并不代表他们诚实和关心病人。

我在Mainline Fertility诊所就诊已有两年左右。在此期间，我完成了一次取卵和四次失败的试管婴儿移植周期。虽然诊所环境干净整洁，部分医护人员也乐于解答我的疑问，但我的整体就诊体验却令人失望，尤其是在沟通、护理协调和收费方面。 就我的经验而言，Mainline Fertility在启动治疗、安排预约或处理付款方面反应迅速。然而，在回应患者的疑问、解释治疗方案或解决收费问题时，他们的回复却常常迟缓或前后矛盾。 从临床角度来看，我感觉诊所没有给予足够的重视来识别或解决可能影响胚胎着床结果的潜在因素。在前两次移植失败后，尽管我体内还有剩余的胚胎，但诊所还是建议我考虑再次取卵。现在回想起来，我很庆幸自己没有接受这个建议。 收费和行政流程一直是我关注的问题。我曾多次被多收服务费。最近一次是在今年早些时候胚胎移植失败后，我要求提供一份详细的账单，账单证实了费用差异，并指出应予退款。最初，多位工作人员通过患者门户网站向我保证退款已获批准。然而，在我跟进询问后，他们又告诉我费用正确，不会退款。 在我提供了所有付款和服务的凭证后，他们再次告知我应该获得退款。当我进一步询问时，他们告诉我退款将用于支付我去年之前的冷冻保存服务费用，因为尚未向我的保险公司提交理赔申请。联系我的保险公司后，我得知该项服务完全在保险范围内，诊所应该提交事先授权和理赔申请。 当我将此信息反馈给 Mainline Fertility 时，他们却告诉我，由于大多数患者的保险覆盖范围有限，所以他们并非总是提交理赔申请。这种解释显然不适用于我的情况。显然，有人在审核我的保险覆盖范围时出了差错。尽管诊所后来告诉我他们会提交授权和理赔申请，但最终却告知我“为时已晚”，因为申请期限已过。他们还建议我应该自己提交理赔申请。 整个过程中，我通过患者门户网站、电话和电子邮件进行了大量的来回沟通，但不同工作人员提供的信息却相互矛盾。诊所的账单团队始终没有承认或就沟通不畅或延误道歉。现在，我却不得不自行尝试与我的保险公司解决这个问题。 在开始接受治疗时，我被告知诊所有一个专门的团队负责处理事先授权和保险理赔。但根据我的经验，这个流程似乎并不一致，而且缺乏问责机制。 此外，在我最近一次试管婴儿失败后，Mainline Fertility 的工作人员没有主动联系我或进行后续跟进。在如此艰难的时刻，这种缺乏沟通的情况尤其令人沮丧。 对于潜在患者，我强烈建议他们详细记录所有服务，索取详细的账单，并主动确认事先授权和保险索赔已妥善提交。此外，建议就治疗方案和流程寻求第二意见。 总而言之，我对Mainline Fertility的沟通、协调和责任感水平深感失望。

这可能是我合作过的最混乱的公司了。他们总是搞错我的账单，我已经纠正了他们5次。他们还多次弄错我们的药物，而且沟通也糟糕透顶。

She is wonderful and very knowledgeable!

I was fortunate to have this clinic for both of my surrogacy journeys. Everyone, from the doctors to the daily staff, was wonderful. Special thanks to Katie, Jen, and Maryanne. Their communication and kindness ensured I never felt misled, confused, or overlooked. They truly went above and beyond.

I began IVF at MLF at age 35 after 10 years of infertility. After extensive research, I chose Dr. Glassner because I appreciated his direct, honest approach. IVF was emotionally and physically difficult, with many highs and lows. We obtained four embryos. Because I have endometriosis and my husband had sperm fragmentation, we chose ICSI. Our first transfer succeeded, and our daughter was born in November 2023. The second transfer was ectopic, and the third did not implant. Our final embryo had an inconclusive PGT result, and Dr. Glassner advised transferring it without retesting. I am so glad we did: I am now 19 weeks pregnant with a healthy boy! MLF transformed our lives. Special thanks to Dr. Glassner's assistant Allison for her understanding and care during difficult days, and to ultrasound technician Alyssa at the WC office—she is the best. Thank you all for making our family complete. I hope everyone facing infertility holds on to hope and never gives up!

I am immensely grateful for Dr. Shahab Minasian's expertise, guidance, and attentive care. From our first visit, he gave us support and hope throughout this challenging journey. His extensive knowledge, patience, and thorough approach gave us confidence at every step. Thanks to Dr. Minasian, Dr. Gossiar, and their outstanding team, we succeeded on our first attempt. We will always remember his dedication and care.

I had a very pleasant experience. Every staff member was warm and friendly.

The team at MLF is wonderful, I’ve had nothing but positive experiences with the staff, from the front desk to the nurses and doctors. Everyone is understanding of how challenging this process is and the time commitment it requires. Dr. Kahn was wonderful. She clearly loves what she does and treats you as an individual. She explains her thought process to you and takes into consideration your questions and concerns. I am so glad I went to her, and definitely feel that her thoughtfulness (and some luck) contributed to this complicated process feeling as smooth as it could for me.

My husband and I began our journey with Main Line Fertility in 2021 after trying to conceive naturally. My OB-GYN recommended Dr. Glassner, and I quickly understood why. Although we mainly saw him for the initial consultation, egg retrieval, and final transfer, he was always responsive. He answered every question promptly and made me feel supported at every step. After the transition to Prelude, there were minor communication issues between the front desk and clinical team. Nothing serious—just small bumps in the process. Thanks to their care, I delivered a healthy baby boy in April 2024. Believing our journey was complete, we donated our remaining embryos to a couple in California and retained one just in case. We recently transferred that final embryo, and I am now 10 weeks and 4 days pregnant with a healthy baby girl. Today was my last day at Main Line Fertility, and I officially graduated. It is bittersweet. It will feel strange not being able to message through the portal before seeing my OB-GYN for the first time in two weeks. I sincerely thank everyone at Main Line Fertility and every member of Dr. Glassner's team, especially Allison, who supported me tremendously throughout. We will always be grateful for their role in building our family.

Dr. Jenna Kahn is the best. She knows how to communicate and explains every test result word by word so you understand exactly what is happening. She is kind, calm, and caring.

My experience was among the worst of my life. Staff were rude, aggressive, and extremely unprofessional. From arrival, I felt unwelcome and burdensome. The X-ray technician was impatient when I asked simple process questions. No patient should feel uncomfortable asking about their care. Administration was chaotic. Staff gave conflicting information, and nobody seemed to know what was happening. The process was disorganized and poorly managed. Worse, they charged me again to access my information and records, although I had already paid.

Very greedy. After the initial consultation, they transfer every patient to a third party. You never see your primary doctor again. If the third party rejects you, you cannot get your money back; they exploit every loophole. They care only about your money. Their criteria for a “qualified parent” are impossible for anyone without full-time employment, benefits, and a high salary. If you struggle financially through no fault of your own, Main Line considers you unworthy of parenthood. As a neurodivergent patient with communication difficulties, I also personally felt discriminated against.

This was the best experience we could have hoped for! Dr. Khan’s entire team was incredibly supportive throughout the process.

I had an excellent experience with the third-party donor team. As a donor, I am almost certain the standard of service Jen and Mare provided could not be surpassed. From my first contact with Jen, she was warm and sincere, and she remained so even after the retrieval. Donors at Main Line are very fortunate. Thank you both! ❤️

Absolutely terrible!!! First, we raised our concerns with Main Line Fertility several times, but they did nothing and did not even apologize, so please do not post nonsense beneath this review. Communication is nonexistent, from a front desk that can never be reached to rude doctors who dismiss questions as a waste of their time. This clinic is awful! I would not trust Main Line Fertility to handle a dead cockroach. They never keep their promises and always find excuses. They clearly have more patients than they can manage, but that will not stop them from continuing to take your money! Zero stars!

Gina was amazing and eased my anxiety.

Very attentive, friendly, and knowledgeable.

I would give this clinic zero stars if Google allowed me to do so. I was a patient of Mainline Fertility Bryn Mawr from April 2021 - January 2023. I had 6 rounds of IUI (all failed), 2 egg retrievals (which yielded just 1 healthy embryo) and 1 failed transfer. I was a patient of Dr. Brasile and then switched to Dr. Gocial. I didn't get any eggs retrieved during my second egg retrieval due to Dr. Brasile's chosen protocol. Instead of adding a double trigger to increase egg maturity, she chose to prolong me on the other meds for almost 14 days, which caused missing ALL the viable eggs. Instead of recognizing her mistakes, she then proceeded to tell me that she thought I had an issue with the LH hormone coming from my brain. When I challenged her on that diagnosis, she said 'unfortunately that's not something that can be tested, it is based only on my clinical experience'. As a doctor of any kind, you can't guess a patients diagnosis. After this failed egg retrieval, I consulted my case with 4 different Reproductive Endocrinologists from 4 different clinics around the country, showed them the protocol she used and they ALL agreed it could have been solved with a double trigger and that she had decided to keep me on meds too long. It only took me 2 rounds of failed egg retrievals and 1 failed transfer to say goodbye to her and this clinic. I feel very sorry for those patients that do more than 3 rounds of egg retrievals with no success. Fortunately, I went to RMANJ clinic in April 2023 and I had a healthy baby boy born on September 2024. BEST DECISION. I wouldn't recommend this clinic to anyone seeking good reproductive care, it is completely true that they only care about money, no patient's success. Please stay away of this business.

I am concerned by my experience contacting Main Line Fertility to discuss plans for a future pregnancy. Although I was never treated at your clinic, the initial inquiry left an extremely negative impression, and I am now glad I did not become a patient. When I tried to schedule a consultation, I encountered unexpectedly rude and frustrating treatment. I was told that policy prohibits currently pregnant patients from meeting a provider, even to plan future family building. Although the policy was surprising, the cold, dismissive tone was worse. My interaction with a manager was even more troubling; his manner was abrupt and unprofessional. I was told a senior leader would follow up. That was over two months ago, and I have received no response. Fortunately, another provider outside the clinic offered an online consultation and took time to explain my future options. Their professionalism highlighted the stark contrast with your team's treatment. I came seeking supportive care but now feel I dodged a bullet. If the initial interaction is any indication, later treatment may have been equally dismissive and lacking in empathy. I hope you take this feedback seriously. People seeking reproductive care deserve respect, compassion, and basic humanity, especially during such a personal and emotionally difficult time.

Terrible experience. They told my wife to arrive with a full bladder, then made her wait an hour. She repeatedly asked to use the restroom after her 11 a.m. appointment time but was not allowed until 11:30. The delay appeared to be caused by soft pretzels delivered by a pharmaceutical representative. Fortunately the staff were fed, while my wife was left crying.

I would never recommend Main Line Fertility to a young couple like us. They treat you like a number and truly care only about money. I had a consultation in January and completed all the necessary testing. I was diagnosed with lean PCOS. My first cycle began in February and worked, but I experienced a very early miscarriage, known as a chemical pregnancy. I pleaded for progesterone support because I had blood drawn every two days and my progesterone kept falling, but they refused to prescribe it. They then worried it was ectopic because my HCG first fell, then rose, then fell again. Although I appreciated the care I received there, nurse Brie was the only person who showed me compassion. Rachel, Dr. Brasile's nurse practitioner, told me they had not expected me to become pregnant during my first cycle and considered it more of a “trial run.” Rachel also argued with me when I asked about a trigger injection, which had been discussed during my consultation. I saw the doctor only once, and when I asked how the next cycle would be managed if I became pregnant again, they completely ignored me. I ultimately switched to a small clinic and became pregnant immediately under that doctor's care. She promptly started me on progesterone support and low-dose aspirin. She treated my chemical pregnancy as a genuine loss and did everything possible to help my body support a pregnancy. Thanks to my excellent reproductive endocrinologist, I am now 12 weeks pregnant with a daughter. She listened to me, considered my sister's experience with PCOS, and explained that sisters with the same parents often have similar fertility issues. When I told Main Line Fertility that I was changing doctors, they did not send my records even though I signed all the forms. My new doctor also requested them, without success. This week, I have called several times trying to have my records sent to my OB-GYN, but they told me I must pay first. I am happy to pay so that I never have to deal with them again, but be aware that money is all they care about. If you disagree with them, they will ignore you. They lack empathy, and some staff should not work with women going through such a difficult journey or experiencing loss.

NP Gina was excellent. She explained the entire procedure in detail and kept me calm. It went smoothly and did not hurt at all. I would recommend her for any OB-GYN procedure.

Gina was amazing! The technician before her, whose name I cannot remember, was also wonderful. I had questions and concerns about my plan, and both were very helpful. People like them make the process easier. Thank you, Gina, and the kind woman who performed my ultrasound.

As a two-time egg donor, I had an excellent experience working with Jennifer Rightley, RN, BSN, and the entire third-party reproduction team. They were professional and compassionate and genuinely supported me throughout the process. Special thanks to Michelle, my nurse during the retrieval. Her calm and kind presence helped me greatly and eased my anxiety. I am very grateful for this team's care and dedication. Both of my experiences were wonderful.

Perfect!!! 🖤🤍

The front-desk staff lack compassion and are often rude. The billing department is poor, and you must carefully review everything they do. I was repeatedly charged twice or overcharged, or my reimbursement forms were billed incorrectly. The nurses are wonderful, and having scheduling options at several locations is helpful.

Dr. Glassner is wonderful! Through IVF, he helped us have both our children and made our dream come true. I sincerely recommend this clinic; they are highly skilled and have an excellent team.

IVF is a stressful process, and the Main Line staff help you at every step! Try not to get caught up in the number of eggs.

My experiences with Dr. Gocial are always pleasant! He is caring and understanding and always explains things clearly. He has a heart of gold, will care for you, and makes sure everyone on your team does the same. He helped build my family and will do everything possible to make you feel safe and comfortable. I highly recommend him to anyone facing fertility issues.

Everyone was super sweet and informative! I had an absolutely wonderful experience with this practice. 🤍🍼 Highly recommend!

I recently scheduled an appointment for January 6. Because we did not have time over Christmas to complete paperwork for my husband's appointment two weeks later, they called and left a voicemail threatening to cancel my appointment the day after Christmas. I will choose a clinic with more patience and a better bedside manner. They want appointments and money but do not genuinely care about patients.

I honestly do not know where to begin. After two years at a previous clinic, we came to MLF and Dr. Glassner. After the initial consultation, I immediately knew we were in the right place. Dr. Glassner is truly one of a kind. He was honest and open about his genuine thoughts on our unique situation, yet hopeful and optimistic when I struggled to find hope. He truly offered a shoulder to lean on. But it did not stop with him. Everyone on the team was wonderful, from the women at the front desk who greeted me with a smile at 7 a.m. to the nurses who cheered us on at every step. Special thanks to Hannah, who is an angel on earth. If you are unsure whether MLF is right for you, I am here to tell you that they changed our lives.

Thanks to Dr. Glassner and his team, I am now 25 weeks pregnant. I came to Main Line from another clinic, where I felt like just a number and had been dismissed because of poor statistics. Dr. Glassner listened to me, advised me as a doctor, and then guided me like family. All the nurses and staff are very friendly and responsive. Whether I call or send a portal message, I always receive a prompt reply. I look forward to working with our team again in the future to continue growing our family.