Reproductive Specialists of the Carolinas, United States
     
3.9
Consultations 62
Reproductive Medicine
Hours: 07: 00 - 16: 00
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Clinic Details

The RSC Difference

 

When Dr. Matrika Johnson first envisioned her fertility practice, she imagined a warm, welcoming environment that could offset the challenges patients face—a soft place to land when the path ahead feels difficult. Infertility can be overwhelming. The place where you receive fertility care should feel welcoming.

 

Reproductive Specialists of the Carolinas (RSC) brings this vision to life, from the first greeting at the front desk through your entire treatment. To create a personalized experience, we believe it must be personal. When you are in our care, the whole team knows your name, and you know theirs.

 

Our approach is guided by your unique story so we can develop the right plan to build your family. We do not want to be just another fertility clinic, because you are not just another fertility patient.

 

A Boutique Experience with Personalized Care

At RSC, our boutique setting is intentionally designed. We maintain a smaller patient population at any given time to fulfill our commitment to personalized, high-quality care. During such a complex and emotional journey, we want to leave room for extra guidance, reassurance, and listening—things that do not fit into a tightly packed appointment schedule.

 


Listing Highlights

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Location and Hours
1918 Randolph Rd #410, Charlotte, NC 28207, United States
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  • Monday

    07: 00 - 16: 00

  • Tuesday

    07: 00 - 16: 00

  • Wednesday

    07: 00 - 16: 00

  • Thursday

    07: 00 - 16: 00

  • Friday

    07: 00 - 16: 00

  • Saturday

    Closed

  • Sunday

    Closed

    • Closed Now
    Facilities and More
    • Credit cards accepted
    Doctors at This Clinic
    Dr. Matrika Johnson, United States
         

    Reproductive Medicine |

    Many years of experience | Consultations 66

    Female infertilityMale infertility
    5.0

    Free Consultation
    Featured Reviews
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    Review Reproductive Specialists of the Carolinas, United States
    On-Site Overall Rating

    39 ratings

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    • 1 stars
    Jun 6, 2026
    去生育诊所就诊是人生中最脆弱、最令人情绪波动的一段经历。多年来，你可能一直在面对未知的答案和重重阻碍，最不希望遇到的就是一个不倾听你心声的诊所。 幸运的是，这家诊所的工作人员都非常支持我。我在这里的经历（以及未来的经历）让我非常乐意向亲朋好友或陌生人推荐。从前台工作人员的耐心，到抽血的高效，再到护士们当天就亲自或通过在线平台解答了我大量的问题，以及最重要的胚胎学团队和约翰逊医生，整个过程中我都感到被认真倾听和关怀。 虽然过程并非一帆风顺，但最终成功了，我非常感谢他们的团队！我期待着未来再次见到他们，迎接我的第二个宝宝。不要犹豫，选择卡罗莱纳州生殖专家团队，开启你的生育之旅吧！
    Jun 11, 2026
    我无比感激生育诊所的全体医护人员，感谢他们在我的试管婴儿治疗过程中展现出的专业精神、同情心和支持。工作人员始终耐心解答我的疑问，让我每一步都感到安心。他们的专业知识和悉心照料让这段艰难的旅程变得轻松许多。我强烈推荐这家诊所给所有正在寻求生育治疗的人。感谢他们卓越的医术，我现在幸福地怀孕了，我永远感激他们在帮助我们组建家庭的过程中所发挥的作用。❤️👶🏻Matrika医生就像一位慈母🙏
    May 8, 2026
    从卡罗莱纳生殖专科中心毕业后，我真的无法用言语来表达我对约翰逊医生及其整个团队的感激之情。从一开始，我们就感受到了他们无微不至的关怀、支持、充分的信息，以及在整个试管婴儿治疗过程中给予的真诚关注。 约翰逊医生不仅拥有渊博的知识和专业的素养，更兼具温暖和同情心——在这样一个有时会让人情绪波动、不知所措的过程中，这些品质显得尤为重要。她总是耐心解答我们的疑问，细致入微地解释各种问题，让我们对自己的治疗充满信心。 我们遇到的每一位护士、协调员、超声技师和工作人员都非常友善、热情，并且全心投入到我们的治疗过程中。诊所的沟通和组织水平都非常出色，我们始终感觉自己得到了最好的照顾。 从诊所毕业对我们来说既是喜悦也是不舍，因为这个团队对我们家庭意义非凡。我们无比感激他们帮助我们组建家庭，并将永远铭记这段经历。 约翰逊医生和RSC全体团队成员，感谢你们每天为患者所做的一切。我们爱你们所有人！！！你们真是人间天使，尤其对我们家来说！！！
    May 15, 2026
    Unreliable billing department and front desk is useless. Impossible to reach
    Apr 13, 2026
    Our experience at Carolina Reproductive Specialists has been excellent so far. The staff are friendly, welcoming, and knowledgeable. They patiently explain every step and process in detail, making sure you feel comfortable throughout. Communication remains prompt and smooth despite the many components of fertility treatment. I only began treatment this month, but based on the earlier consultation and phone calls, I feel very supported, fully informed, and confident in their care. This is much more complex than routine primary care, and they balance that complexity exceptionally well with clarity and compassion.
    Feb 27, 2026
    This was an extremely disappointing and stressful experience. Communication was terrible: portal messages went unanswered for weeks, and my test results were not reviewed until nearly a month later despite repeated follow-ups. I was asked to repeat tests I had already completed and repeatedly received the same bill despite having paid it. Contacting the billing department directly made no difference. Although the doctor I met once by video was kind, there was little follow-up or guidance. Because of the delays, I missed an important testing window. If time is critical and you need timely care, I strongly recommend reconsidering this practice.
    Mar 17, 2026
    Mar 25, 2026
    I had a wonderful experience. I appreciated the quick and convenient communication. The staff were excellent. Great customer service.
    Apr 3, 2026
    Unfortunately, I relate to many of the one-star reviews here, which share a common theme. Good communication is essential at an organization like this. Although communication was usually friendly, it was inadequate and extremely frustrating; we often waited days or even weeks for a response. We had one successful intrauterine insemination (IUI), for which I am deeply grateful. After the successful procedure, we were scheduled for follow-up visits that now appear medically and financially unnecessary, and we also encountered billing and insurance problems. At one point, I was told the pregnancy would probably not continue, yet the nurse could not answer my questions. Over a year and a half, we had two failed IVF cycles. One cycle was wasted because poor communication led to inadequate monitoring. For an organization providing such intimate, personal care, these communication problems are very concerning. Unfortunately, many patients seem to have experienced similar disappointment, stress, and frustration here.
    Apr 5, 2026
    Communication and service are terrible. Calls and text messages are answered slowly, and many others seem to have experienced the same problem. They refused to contact my insurance company for authorization because my insurance was out of network, even though my insurer said the clinic could join the network by contacting them and providing the necessary information. After reading other reviews, I found that this clinic has many problems. Based on the customer service I experienced, I would not recommend it to anyone.
    Jan 27, 2026
    I hardly know where to begin. This clinic is amazing! Everyone, from the front desk to the nurses and doctors, is outstanding. My primary doctor was Dr. Gidey. The medical team supported her throughout my treatment, but she led my care. She is an extraordinary person, and I could say more than space allows. During treatment, she let me work with her as a team. We discussed different situations and made decisions together. She let me speak openly and seriously considered my suggestions. My beautiful daughter is here today because of her! She is thorough, proactive, and loving, and she balances patient support with physical and emotional well-being. Dr. Gidey, thank you so much. I know you will continue helping many people throughout your career. Dr. Johnson, thank you as well for your dedication and excellent team. This clinic is wonderful, and I highly recommend it for any healthcare needs. All the best!
    Jan 29, 2026
    Feb 18, 2026
    We began with hope but had a terrible experience. My husband and I felt more like sources of revenue than patients. The staff struggled to communicate next steps, appointment times, and insurance claims, delaying my treatment cycle and progress. They focused excessively on payment while showing little concern for actual care. They pressured us toward more invasive and expensive treatments that we did not need. We had to work hard with our insurer to obtain the treatment we actually needed. Ultimately, because they failed to explain the complicated claims process promptly, we lost an entire treatment cycle and transferred to another clinic.
    Feb 25, 2026
    I was referred to this clinic, and the experience was a disaster. There was no follow-up, action, or empathy. I scheduled an appointment, but they never contacted me to confirm it, so I had to call them. They did not verify details such as my email or insurance. On the day of the visit, they called to collect payment. I told them I had insurance and sent the information. They said they would call back within 30 minutes, but never did. Before the appointment, I called to ask what I needed to do, and they said they were verifying my insurance. I then received a missed-appointment notice. Yet no one called to confirm whether my insurance had been verified. If they cannot manage an appointment, how can you trust them with one of the most important and private matters in your life? This clinic deserves no positive reviews.
    Dec 31, 2025
    From my consultation to graduation day on December 18, 2025, I felt like more than just a patient. I felt heard and understood, and most importantly, I felt that I was receiving the best care—and I truly was. Everyone at the clinic was so warm and friendly. Whenever I had a question or concern, the team addressed it promptly. Special thanks to Catherine (Cat), Allison (Allie), Jessica (Jess), and Dr. Johnson. I am very grateful that you helped my family grow. I will return when I am ready for my second child and will recommend you to family and friends. I look forward to bringing my baby to meet you next year. Professionalism: 10/10 Thank you to the entire team, from the front desk to the anesthesiologist, for supporting me throughout this journey.
    Jan 7, 2026
    Nov 26, 2025
    To be continued…
    Dec 18, 2025
    I used RSC as my monitoring clinic throughout a previous surrogacy and had an excellent experience. I am now beginning my second surrogacy journey and plan to use them again over the next few months.
    Oct 1, 2025
    Oct 29, 2025
    We used RSC in 2023 and successfully conceived our first child. We returned this year hoping for a second, and I am now 10 weeks pregnant. Infertility is frightening because everything is uncertain. What I appreciate most about RSC is that they usually answer my messages the next day or even the same day. They encouraged me when I felt discouraged, and the nurses are wonderful. Dr. Johnson, Ellie, and Valerie are all excellent providers, and I would trust any of them with my care. Choosing a clinic is an important decision, but I promise you will not regret choosing RSC! Thank you for everything you have done for our family!
    Sep 9, 2025
    Sep 12, 2025
    I am very disappointed to leave this feedback. Although financial reasons have prevented me from consistently continuing infertility treatment, it is unacceptable that simply scheduling a follow-up takes so long and is treated without urgency. I understand that your clinic is small, but having to call all week and submit portal appointment requests without receiving a response is heartbreaking. It causes tremendous anxiety, and I do not want to keep doing this. If I must pay these fees, I expect excellent customer service. I should not have to call repeatedly and complain just to schedule an appointment. As a woman dealing with infertility, the last thing I need is more stress.
    Sep 16, 2025
    We are extremely grateful to the outstanding team at Reproductive Specialists of the Carolinas. Thanks to their expertise, kindness, and unwavering support, our sweet son Ben was born in December. The entire treatment process was filled with care and professionalism, and we always felt cared for, heard, and in excellent hands. Every appointment was warm and attentive, and we truly could not have asked for a better experience. We cannot wait to begin treatment with them again soon. Thank you for making our dream come true and giving us the most precious gift.
    Sep 20, 2025
    I feel fortunate to have used RSC. Their staff are incredible, and I cannot say enough good things about them! They helped me tremendously. From the front desk to the clinical areas, everyone provided endless support and professionalism. I am immensely grateful that they helped me conceive. I truly love them all! This was the best choice I could have made in reproductive medicine. They were a gift from above to my family, and I cannot praise their staff enough!
    Sep 26, 2025
    Earlier this year, I completed my egg-freezing journey with RSC. Months later, I remain deeply grateful for their attentive care. What impressed me most was everyone’s compassion and cultural awareness. As a woman going through this alone, I never felt rushed, overlooked, or treated like just another patient. Dr. Johnson and her team helped me plan everything around real life—I was training for a marathon, traveling frequently, and pursuing a doctorate. They ensured I had enough time to complete the process without feeling overwhelmed or exhausted. Every step was clear, supported, and empowering. I could not have asked for a better experience.
    Jul 3, 2025
    After reading the recent post, I have to ask whether it is truly a review or an opportunity to air a grievance. This person is clearly not a patient and appears to be a former employee who was dismissed. As a professional woman, I find it deeply frustrating to deal with people who lack professionalism. I know members of this team and have worked with them in the past. They exemplify professionalism, and I am proud to call them colleagues. To the person using this platform to share views about what was likely a termination, I encourage you to seek help, because playing the victim is unlikely to succeed today. Sincerely, A satisfied client
    Aug 11, 2025
    If I could, I would give RSC 4.8 stars. My husband and I had a very good experience here. When we began planning for a child, we did not know what to expect, but we learned a great deal about my reproductive system and health. Although we ultimately conceived naturally, I am very grateful to the clinic for performing minor procedures that helped me understand how my body works and what was happening internally. I also appreciate the financial team working with my husband on the bills because our insurance did not cover fertility treatment at all. My only criticism is that it can sometimes be difficult to reach anyone by phone, and appointments are occasionally scheduled without checking your availability. Otherwise, I would recommend RSC to anyone hoping to have a child. All the staff are friendly and knowledgeable.
    Aug 22, 2025
    Hi 👋 I'm Ramya. I want to share my wonderful experience with Dr. Matrika Johnson. Words cannot express how grateful I am for her care and compassion. Over the past 9 years, we tried many things without success, including medications, injections, IUI, and other treatments. After all our struggles, we finally placed our trust in Dr. Johnson. She is an expert who clearly explains every step of the process. She is patient, attentive, caring, responsive, and always takes time to answer our questions. Thanks to Dr. Matrika Johnson, we are finally expecting our first child, and we are so grateful to be pregnant after all these years. Dr. Matrika Johnson is like an angel sent by God. Special thanks to team members Cassidy and Catherine, who helped me tremendously throughout the process and kept me positive. We deeply appreciate all your care and love. This was possible because of your hard work. Thank you so much. We love you ❤️
    Aug 27, 2025
    My experience here was very easy and effective. They truly helped me understand the entire process. I would definitely see Dr. Johnson again and highly recommend her.
    May 27, 2025
    Honestly, I highly recommend this clinic. The process itself is painful, but I always felt welcome, valued, and heard! I previously tried another nearby fertility clinic that was dirty and felt completely different. I immediately returned to this clinic. Everyone's medical journey is different, and I sometimes felt impatient, but I am grateful that they always try to do what is best for you, whether you want it or not. Thank you for taking such good care of me!
    Jun 2, 2025
    Because of this clinic, I am able to write this review while holding my son! Our path to parenthood was far from easy, but Dr. Johnson and the team never gave up on us. They guided my husband and me through the most physically and emotionally exhausting process we have ever experienced. Fertility treatment is inherently vulnerable. The RSC team has deep medical knowledge, but they never forget that they are human beings helping others through an exceptionally challenging process, and I am deeply grateful for that. If you are reading this and about to begin your fertility journey, I wish you the best and hope you find success at RSC as we did. I miss seeing their smiling faces!
    Jun 13, 2025
    My wife and I have been at this clinic for over a year as we begin building our family. Dr. Johnson and her colleagues are wonderful and very kind, patiently answering every question we ask. They show tremendous compassion and nurturing care. We chose reciprocal in vitro fertilization (IVF) so my partner and I could both feel involved in the journey. We are extremely happy and enjoy going there to see them. We never considered going anywhere else and would not want to. They are exceptional. Everything about this journey has been amazing, and they cared for us attentively throughout. We truly appreciate the love and hope this review helps others take a chance as we did. ❤️
    Jun 17, 2025
    An excellent team: Dr. Johnson and all her staff, including Cassidy, Ali, Jessica, and many others, are dedicated, caring, and supportive. They truly take time with you and ensure that you receive the best care. Dr. Johnson is wonderful! Regardless of the outcome, I know this team invested tremendous effort in my fertility and genuinely cared about me.
    Jun 27, 2025
    We worked with Dr. Johnson and her clinic for about three years. Through all the highs and lows, we always felt supported by Dr. Johnson, Allie, Val, the front desk staff, lab technicians, nurses (Cassidy, Amy, and Jen), and the financial team (Stephanie). The process is not easy; you must prepare mentally and physically. Dr. Johnson's team responded promptly whenever we had questions. We are extremely grateful that they helped us reach our goal. We are expecting our baby in January 2026 and will always be grateful to this outstanding team. We will miss you, and thank you again for making our dream come true. Gisela and Matthews
    Apr 2, 2025
    After 6 years on our TTC journey, I decided to change clinics and try RSC and Dr. Johnson. From day one, my experience was entirely positive. Dr. Johnson, Allie, and the whole team made this unfortunate experience feel very positive, warm, and welcoming. The office’s communication is unmatched. After 4 IUIs and 1 IVF cycle, we finally graduated successfully! Although I was sad to leave the team, I was grateful to leave with our miracle baby! I highly recommend them, regardless of where you are in your journey or the reason for it.
    Apr 4, 2025
    Apr 7, 2025
    I am very disappointed by this clinic’s lack of response. I tried multiple times to contact someone by phone, message, and online portal, but received no reply. My husband had the same experience. This is frustrating and discouraging, especially when you are already in a vulnerable and emotional position while seeking fertility support. I expected compassion and communication, but instead I felt let down and exhausted. We will explore other options.
    Apr 14, 2025
    I had a wonderful experience with Dr. Johnson, all the nurses, and the entire staff. From the moment I walked in, the staff were friendly and efficient. Everyone took the time to listen to my concerns, explain everything clearly, and provide a thoughtful treatment plan. I felt comfortable and well cared for throughout the visit. Highly recommended.
    Apr 22, 2025
    An amazing journey. All the staff were wonderful and very kind. I recommend this specialist 1000% for your next journey.

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    Data source: U.S. CDC 2022 Annual ART Report (cumulative live birth rate; new patients across all intended retrievals; own-egg cycles only)

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